Independent Gaming Laboratory ServicesBid Documents

The Indiana Gaming Commission is soliciting proposals for independent gaming laboratory services under RFS 26-87776, with proposals due July 22, 2026 at 3:00 p.m. ET and a pre-proposal conference on June 24, 2026 at 9:30 a.m. ET (in-person and virtual options available). This is a zero-dollar contract with the IGC—all testing costs are billed directly to supplier licensees, casino operators, sports wagering platforms, and charitable gaming organizations seeking certification.

The scope requires certification testing of electronic gaming equipment, software additions, and feature changes before deployment in Indiana casinos, racinos, sports wagering operations, and qualified charitable gaming organizations. The selected laboratory must maintain ISO 17020 and 17025 certifications at a U.S.-based facility, possess at least two years of certification testing experience for gaming regulatory agencies in commercial casino jurisdictions since January 1, 2007, and comply with specified Indiana gaming administrative rules (68 IAC 2-6, 2-6.5, 21-10.5, and 21-10.7). Deliverables include system flow diagrams, step-by-step verification procedures, secure online database access, quality assurance mechanisms, comprehensive item-tracking databases, technical documentation provided at no charge to the IGC, source code analysis, transaction review testing, Gaming Standards Association interoperability certification, network penetration testing, and on-site audits. The respondent must maintain absolute independence and disclose conflicts of interest with supplier licensees, operators, and charitable gaming entities; advance IGC Executive Director approval is required before contracting with casino licensees. Preferred customer support is 24/7, with mandatory twelve-hour technical response time.

The contract term is four years from execution, with an optional two-year renewal for a potential six-year total. Evaluation uses pass/fail assessment of mandatory requirements and quality scoring up to 100 points. Respondents must submit three client references for identical or similar services, provide Dunn & Bradstreet reports or audited financial statements for the two most recent fiscal years, demonstrate Indiana Secretary of State registration, and comply with E-Verify, drug-free workplace, and information technology security framework requirements. Written questions are due June 29, 2026 by 3:00 p.m. ET, with responses posted by July 10. Award recommendation is anticipated in Fall 2026.