Att F- Technical Proposal.docx

26-87776

TECHNICAL PROPOSAL

ATTACHMENT F

INSTRUCTIONS

· Please supply requested information in the blue-shaded areas and indicate any attachments that have been included.

· Document all attachments with which section and question they pertain to.

Mandatory Requirements – bid will not be accepted if requirements are not met

1. Confirm for the duration of its contract, respondent and Affiliate thereof, shall: (1) promptly disclose to the Executive Director, any contract with or services provided to a Supplier Licensee, sports wagering operator, charity gaming manufacturer, or charity gaming distributor; (2) gain advance approval from the Executive Director before contracting with or providing services to any Casino Licensee; and (3) at all times maintain a level of independence that is adequate to conduct Certification Testing on behalf of the IGC, free of any conflicts of interest as determined by the Executive Director.

2. Confirm during the duration of its contract with the State, respondent, and any Affiliate thereof, shall: (1) not knowingly conduct Noncertification Testing on items or technologies that have already undergone Noncertification Testing by a different Authorized Independent Gaming Laboratory; and (2) develop and implement reasonable procedures to ensure the same.

3. Confirm experience providing Certification Testing services, or a substantial equivalent, for at least two (2) gaming regulatory agencies in jurisdictions with commercial casinos and/or gambling since January 1, 2007. Please define and explain any “substantial equivalent” if applicable.

4. Confirm that Respondent’s agents, employees, and any potential subcontractors meet the criteria outlined in Ind. Code 4-33-7-3 and 68 IAC 2-2-5.3(a). Respondent(s) selected for the contract will not be licensed.

5. Confirm willingness to submit to a full investigation, if selected, of the Respondent and any individuals deemed by the IGC to be a key person or substantial owner of the Respondents

6. Provide a complete list of state gaming regulatory agencies in jurisdictions with commercial casinos that Respondent or any Respondents’ Affiliates have contracted with or provided services to since January 1, 2017. Include the list as a separate attachment. Include dates of the contracts and/or services and a brief description of the scope of work for each.

7. Provide a complete list of state gaming regulatory agencies in jurisdictions with commercial casinos that Respondent or any of the Respondents’ Affiliates have contracted with or provided services to since January 1, 2017. Please include the list as a separate attachment. Include dates of the contracts and/or services and a brief description of the scope of work for each.

8. Confirm that you maintain a comprehensive, current, and accurate database of items and technologies that have been the subject of Certification Testing. Database should be capable of tracking which items and technologies are or are not ultimately approved for use in Indiana by the IGC.

9. Provide proof that respondent’s United States laboratories maintain current International Organization for Standardization (ISO) 17020 and 17025 certification? Please include the documentation as a separate attachment.

10. Confirm willingness and able to provide IGC staff, upon request, with a complete explanation of any of the Respondent’s technical standards, test scripts, and/or Certification Testing results at no charge to the IGC.

11. Confirm willingness to undergo continuous accuracy and effectiveness monitoring and evaluation by the IGC if deemed necessary by the Executive Director, and that respondent will provide all related documents and information to IGC staff upon request.

12. Confirm steps are taken to ensure the integrity of reports and certification standards including a requirement that respondent’s test reports, inspection reports, or certification reports completed by a third party may only occur under a valid subcontractor agreement preapproved by the IGC. Explain.

Technical Proposal Questions

1. General Information

1.1 Respondent’s legal name, address, e-mail, phone and fax number, website, LinkedIn address and year of establishment.

1.2 Provide a history of the company.

1.3 Provide a summary of the professional experience of the leadership team of the company.

1.4 Provide the number of staff members employed by the company, by division or department, along with the resume of each employee who will directly manage or supervise tasks associated with the resulting and a summary of the work it is anticipated each manager/supervisor will perform.

1.5 Include an organizational chart identifying: (1) the name(s) and title(s) of such management/supervisory staff; (2) the title and number of all positions that directly or indirectly report to each; and (3) a delineation of distinct operating divisions within the company.

1.6 Provide an explanation of the human, and other resources, in the disciplines of: mathematics; engineering (e.g., mechanical, electrical, software); gaming/accounting systems and communication protocols; compliance and quality assurance; and field inspections that will be utilized to work on the resulting contract. Include an explanation of company policies and procedures in place to ensure independent work product verification as well as a description of Respondent’s quality assurance staff.

1.7 Provide a complete explanation of any internal policies and procedures that Respondent currently uses to track and measure both the accuracy and the effectiveness of Respondent’s technical standards and test scripts.

2. Experience

2.1 Provide a comprehensive list of independent technical standards independently developed and would anticipate using to perform Certification Testing in compliance with Indiana laws (specifically 68 IAC 2-6, 68 IAC 2-6.5, 68 IAC 21-10.5 and 68 IAC 21-10-7)) and the Scope of Work section of this RFP. Include complete copies of at least two (2) such technical standards.

2.2 Provide a minimum of three (3) examples to demonstrate ability to report/communicate results of Certification Testing to a regulatory agency. Please include a list of all regulatory agencies for whom the Respondent has completed such reports since January 1, 2020

2.3 Provide a minimum of three (3) examples to demonstrate ability to independently develop specific test scripts in order to determine whether an item or technology comports with technical standards used by the Respondent. Include complete copies of each example test script.

2.4 Provide evidence of ability to test and certify items or technologies for compliance with interoperability standards/protocols adopted by the Gaming Standards Association (GSA).

2.5 Provide evidence of ability to test and certify items or technologies for compliance with interoperability standards/protocols adopted by the Gaming Standards Association (GSA).

2.6 Provide evidence of experience with and ability to conduct: (1) source code analysis/testing, and (2) ongoing output-based total game transaction review testing. Please include a brief statement explaining Respondent’s views about the circumstances under which each type of testing is most appropriate and whether Respondent has any current internal policies and/or practices relating to same.

2.7 Describe continuing efforts to maintain current knowledge and understanding of gaming industry trends relevant to Certification Testing and the gaming regulatory environment in general. Include a description of any continuing education and/or professional certification requirements put in place for employees who would perform functions under the Scope of Work section of this RFP.

3. Resources

3.1 Describe the facilities and equipment that will be utilized and/or available in the performance of tasks for the IGC.

3.2 Demonstrate ability to ensure that it provides the IGC with Certification Testing results/reports only for items and technologies specifically requested by the IGC and/or a Casino Licensee for use at an Indiana casino or Sports Wagering Operator or qualified charitable organization for use within the State of Indiana.

3.3 Demonstrate ability to develop and maintain a perpetual catalog of items and technologies that have been the subject of Certification Testing by Respondent. Include information on whether and how the database can be designed to: (1) track which items and technologies are ultimately approved by the IGC for use in Indiana; and (2) be securely and remotely accessed by IGC staff and/or other third-party licensees (as directed and approved by the IGC). Include details about any measures in place to ensure security of data storage and minimize risk of data loss.

3.4 Demonstrate ability to independently develop, maintain, and utilize up-to-date technical standards for any and all items and technologies requiring Certification Testing and ultimate IGC approval under 68 IAC 2-6, 68 IAC 2-6.5; 68 IAC 21-10.5 and 68 IAC 21-10.7.

4. Finance

4.1 Describe method of handling accounts as well as its willingness and ability to directly bill a Supplier Licensee or Charitable Organization for Certification Testing, as required by contract.