Health Data Warehouse Services

The State of Delaware's Department of Human Resources, specifically the State Employee Benefits Committee (SEBC), is seeking a professional services contract for a comprehensive Health Data Warehouse solution. The Request for Proposal (RFP) targets a three-year contract from July 1, 2026, to June 30, 2029, with two optional one-year extensions, aimed at managing health data for approximately 123,000 active and retired state employees and their dependents. The selected vendor will be responsible for establishing a secure database containing 51 months of incurred and 54 months of paid data, with monthly data feeds from multiple health plan and eligibility vendors including Aetna, Blue Cross West PA/Highmark, CVS Financial, and Christiana Care. Key deliverables include providing advanced analytics, benchmarking, and reporting capabilities to support the State's healthcare management strategies, with a dedicated on-site or near-site analytic resource. The RFP mandates a pre-proposal meeting on September 18, 2025, with final proposals due on October 10, 2025. Vendors must demonstrate at least five years of experience in health data warehousing and will be evaluated based on performance guarantees that place up to 25% of annual fees at risk, with metrics including system availability, data quality, account management, and reporting responsiveness.

While no specific set-aside designations are explicitly mentioned, the RFP requires detailed pricing proposals that include implementation fees, per-member-per-month (PEPM) rates, and potential pricing for optional contract years four and five. Pricing must cover various data sources such as eligibility, medical claims, pharmacy claims, capitation, and disease management information, with additional considerations for ad-hoc reporting rates, user costs, and annual enrollment decision support tools. The existing technology ecosystem includes current vendors like Highmark Delaware, Aetna, Lantern, CVS, and EyeMed, which the new vendor must be capable of integrating with seamlessly. Vendors are required to provide their highest limitation of liability and offer implementation credits for initial data uploads. While a specific budget range is not disclosed, the comprehensive nature of the contract and the requirement to manage data for over 123,000 individuals suggests a significant potential contract value. The State seeks a transparent pricing model with clear assumptions and potential cost impacts across different contract stages, indicating a complex and potentially lucrative procurement opportunity.