FY27 Payroll Tax Q Series Solution

The City of Jacksonville, Florida, Information Technologies Department is procuring technical support and maintenance services for Payroll Tax Q Series software under a sole-source justification, with proposals due September 17, 2026. This is a single-source award — Vertex, Inc. is the sole developer and authorized provider of the software, and no alternative sources are available to provide these specialized services.

The Payroll Tax Q Series interfaces with Oracle HRMS to calculate state and federal taxes for the City's payroll operations. The software is proprietary to Vertex and distributed and supported exclusively by Vertex. Vertex and Oracle have maintained a partnership since 1992 utilizing the Payroll Tax Q Series product embedded within the Oracle HCM application, and according to Vertex, no other vendor can fulfill this capacity for the Oracle EBS family of products.

The contract term runs October 1, 2026, through September 30, 2027, with a total not-to-exceed amount of $21,184.00, billed annually under Net 30 payment terms. The solution supports 8,381 employees. Vertex submitted a sole-source letter confirming that the software, related documentation, data, and application updates are developed exclusively by Vertex with no authorized resellers available. The requesting agency has affirmed that no actual, potential, or perceived conflicts of interest exist regarding this single-source award. The City must submit a purchase order to Vertex Finance at PO@vertexinc.com. Market research conducted by David Klages, IT Contract Administrator, confirmed the unavailability of alternative sources. Questions regarding the quote should be directed to Erica Eliff at Vertex, Inc.