Cybersecurity e-Discovery Software as a Service (OT25112)

The West Virginia Office of Technology is seeking a Cybersecurity e-Discovery Software as a Service (SaaS) solution for legal proceedings, serving Kanawha County and approximately 210 state entities. The procurement involves a cloud-based platform with robust capabilities including keyword searching, document review, privilege report creation, data tagging, and redaction. Mandatory system requirements include two-factor authentication, 256-bit encryption, unlimited user seats, and support for at least 50 concurrent cases with one million documents each. Vendors must provide a comprehensive solution covering unlimited concurrent user licenses, monthly data usage charges, virtual training sessions, online knowledge base access, initial setup and configuration, project management hours, technical support hours, and ongoing maintenance. The solicitation was issued on February 6, 2025, with vendor questions due by February 18, 2025, at 3:00 PM, and final bids due February 26, 2025, at 1:30 PM. The initial contract term is one year with three optional one-year renewal periods, and the award will be made to the lowest-priced vendor meeting all mandatory requirements.

While no specific set-aside designations are mentioned, vendors must demonstrate compliance with significant technical and insurance requirements, including $1,000,000 in Commercial General Liability and Cyber Liability insurance. Vendors must also adhere to IRS 1075 requirements and provide a Software as a Service Addendum prior to contract award. The contract will support the West Virginia Office of Technology's infrastructure, which currently serves approximately 25,000 computers and 20,000 network users across state entities. The pricing structure is based on a per-gigabyte monthly fee, with vendors required to submit pricing for the initial term and optional renewal years. The contract will be delivered to the WV Office of Technology located in Charleston, with funding derived from a fee-for-services model. While precise budget ranges are not explicitly stated, the comprehensive nature of the requirements and the scope of services suggest a potentially significant contract value, likely in the range of several hundred thousand to over a million dollars annually.