Business Process Consultant RFP

The Illinois Housing Development Authority (IHDA) is seeking proposals for business process consultant services to review and analyze IHDA's current business processes, identify opportunities for improvement, and develop recommendations to enhance the agency's operations. The consultant will be required to conduct extensive stakeholder consultations, map and summarize existing business processes, identify gaps and redundancies, research industry best practices, and prepare summary analyses and action plans with process maps, policies, procedures, and training materials. The initial contract term is two years, with an option to renew for one additional one-year term. Proposals are due on May 23, 2022.

This RFP includes a 36% Business Enterprise Program (BEP) goal, but no Veteran Small Business (VSB) goal. Reimbursable expenses are limited to mileage or public transportation from a local Chicago base, subject to prior approval. The selected vendor will be prohibited from having an identity of interest in or being a direct bidder on subsequent related procurements. The RFP does not provide details on pricing terms, incumbent contractors, funding sources, or award amounts, but notes that the contract will be awarded in accordance with applicable state procurement laws and regulations.