Renewal of MIM Encore software support

Closed Pre-Solicitation Posted

Solicitation number
75N98026Q00686
Agency
Responses due
Set-aside
No set-aside

Opportunity facts

NAICS code
513210 Software Publishers
Place of performance
Bethesda, Maryland 20892, United States

Notice details come from SAM.gov. Updated .

About this opportunity

The National Institutes of Health Office of Logistics and Acquisition Operations intends to solicit renewal of software maintenance and support services for government-owned MIM (Molecular Imaging) software licenses, with responses due July 29, 2026. This is a civilian procurement with no set-aside.

MIM is the primary image viewing and processing software for the Molecular Imaging Branch and Molecular Imaging Clinic at NIH, supporting research patient images acquired from both a clinical PET/CT scanner and a pre-clinical microPET/CT scanner. All services shall be performed off-site in accordance with the manufacturer's standard commercial maintenance practices.

The contractor shall provide all labor, material, and equipment necessary to maintain software, deliver upgrades, and furnish telephone access to technical support for program software usage and operating system troubleshooting at no additional cost to the government. The contractor must obtain advance government approval prior to installing any software updates or revisions. Defective software shall be replaced at no additional government cost. The contractor is not responsible for repairs resulting from abuse, neglect, vandalism, Acts of God, fire, or water damage; such repairs will be addressed through separate purchase orders outside the contract.

The scope is limited exclusively to software service support. NAICS 513210 (Software Publishers) and PSC 7A21 (IT and Telecom—Business Application Software, Perpetual License Software) apply.

Notice text

The Contractor shall provide all labor, material and equipment necessary to maintain and provide software upgrades and support for government-owned MIM software licenses.  The MIM software is the primary image viewing and processing software used in the Molecular Imaging Branch (MIB)/Molecular Imaging Clinic (MIC) for all research patient images acquired with the clinical PET/CT scanner.   The software is also used for images acquired from the branch’s  pre-clinical microPET/CT scanner. All services shall be performed off-site in accordance with the manufacturer’s standard commercial maintenance practices.  The scope is only for software service support.         

Files

File Type Posted
Requirement1.docx DOCX document

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