Brand Name** VISN 15 Temp Trak Service Support Agreement

The Department of Veterans Affairs Veterans Integrated Service Network 15 is procuring a service support agreement for the Copeland Cold Chain LP TempTrakTM wireless environmental monitoring system across 14 medical facilities including medical centers and Community Based Outpatient Clinics (CBOCs) and Healthcare Centers (HCCs). This procurement supports regulatory compliance by maintaining temperature, relative humidity, and air pressure monitoring in designated clinical areas in accordance with Veterans Health Administration directives. The solicitation seeks a five-year Indefinite Delivery Indefinite Quantity contract for comprehensive environmental monitoring system support, including 24/7 help desk emergency support, on-site calibrations meeting NIST and ISO standards, warranty coverage for TempTrak hardware, and unlimited software upgrades. The evaluation will be based on technical capability, past performance, and price using a comparative evaluation process under Simplified Acquisition Procedures per FAR Part 13. The original solicitation response deadline was August 22, 2025, but Amendment 0001 has extended the due date to September 5, 2025, at 10:00 am Central Time.

This procurement does not utilize any set-aside designation and documents indicate Copeland Cold Chain LP (dba Cooper-Atkins) as the sole authorized service provider for the proprietary TempTrak system components. The contract carries a ceiling value of $3,000,000 with a guaranteed minimum of $100,000, spanning an ordering period from October 2025 through September 2030. The scope includes an estimated 1,623 total calibrations across facilities located in Missouri, Kansas, Illinois, Indiana, and other states within VISN 15. The place of performance is identified as Leavenworth, Kansas, and market research confirmed that no small businesses could perform the required specialized services for this proprietary monitoring system. The TempTrak wireless monitoring system has an expected life expectancy of 13 years, and the VA plans to continue conducting market research for potential future competitive actions.