BNOE Karl Storz Endoscope Maintenance Service Plan

The Portland VA Medical Center requires a comprehensive service maintenance contract for medical endoscopic equipment, specifically covering 6 Flex Scopes and 85 Rigid ENT Scopes manufactured by Karl Storz. The Department of Veterans Affairs Veterans Health Administration Veterans Integrated Service Network 20 is procuring these maintenance services through RFQ 36C26025Q0664, seeking a full-service maintenance and repair contract that includes unlimited repairs, next-day air loaner equipment at no additional cost, and coverage for all damages including abuse or misuse. Contractors must provide OEM-certified technicians for all repairs, maintain 24/7/365 telephone support with 4-hour response time, and demonstrate authorization as a Karl Storz distributor through proper documentation. The evaluation will consider the contractor's ability to meet technical requirements, pricing competitiveness, and submission of required documentation including SF 1449, company information, pricing schedule, authorized distributor letter, and training certificates. Offers are due June 30, 2025, at 15:00 PDT, with electronic submission required to contracting officer Tracy Heath.

This opportunity is set aside for small businesses under NAICS code 811210 (Electronic and Precision Equipment Repair and Maintenance) with a size standard of $34 million annual revenue. No current incumbent contractor is identified in the solicitation documents. While specific award values are not disclosed, the contract structure includes a base period from July 15, 2025, to July 14, 2026, with two optional one-year extension periods, potentially extending the total contract duration to three years. The maintenance services will cover a substantial equipment inventory of 91 total endoscopic instruments requiring specialized technical expertise and OEM certification. All work will be performed at the Portland VA Medical Center location in Portland, Oregon 97239, requiring vendors to be registered in the System for Award Management (SAM) and capable of providing rapid response maintenance services to support critical medical operations.