2025 Service Contract for Hitachi S4700 Scanning Electron Microscope

NASA's Shared Services Center has published a Special Notice for a 2025 service contract to maintain a Hitachi S4700 Scanning Electron Microscope located at NASA Glenn Research Center. The agency intends to issue a sole source contract to HITACHI HIGH-TECH AMERICA, INC. based in Dallas, Texas, under the authority of FAR 13.106-1(b)(1)(i). NASA has determined that Hitachi High-Tech America is the sole provider capable of performing this specialized maintenance service. The procurement falls under NAICS code 811210 for Electronic and Precision Equipment Repair and Maintenance, and the government plans to acquire these services using commercial item procedures under FAR Parts 12 and 13.

The purpose of this Special Notice is to inform the contractor community of NASA's intent to proceed with sole source procurement while providing an opportunity for other organizations to demonstrate their capabilities. Interested contractors must submit written responses detailing their qualifications and capabilities by 3:00 p.m. Central Standard Time on August 12, 2025, with oral communications not accepted. The government will evaluate these submissions solely to determine whether to conduct the procurement on a competitive basis, though the final determination remains at the government's discretion. The required services include comprehensive preventive maintenance, emergency response within two working days, unlimited technical support during business hours, and replacement of defective components by factory-trained service engineers. Only organizations capable of providing specialized maintenance services for the Hitachi S-4700 Scanning Electron Microscope should consider responding to this notice.