Attachment_1_PWS,_PRS,_and_TEs.docx

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Fort Lee Refuse and Recycling Federal contract opportunity
Solicitation number
W91QF5-19-R-0009
Issued by
Department of the Army Materiel Command Mission and Installation Contracting Command Fort Eustis

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Performance Work Statement, Performance Requirements Summary, and Technical Exhibits

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Attachment 1 to W91QF5-19-R-0009 Performance Work Statement (PWS)

RECYCLE AND REFUSE COLLECTION SERVICES – FORT LEE, VA

Fort Lee Refuse and Recycling PWS W91QF5-19-R-0009

Table of Contents

Introduction1
1.1Background1
1.2Objectives1
1.3Climatic Conditions2
1.4Facility Access2
1.5Traffic Flow2
1.6Drainage2
1.7Restoration of Landscape Damage2
1.8Dust Suppression3
2.0Requirements3
2.1Description of Services3
2.1.1Non-Personal Services3
2.1.2General Information.3
2.1.3Place of Performance and Hours of Operation.3

2.1.3.1 Place of Performance………………………………………………………………..3

2.1.3.2 Hours of Operation…………………………………………………………………..3

2.1.4 Federal Holidays 4

2.1.4.1 Performance Outside Established Hours of Operation…………………………..4

2.1.4.2 Installation Closures…………………………………………………………………4

2.1.4.3 Inclement Weather Delay…………………………………………………………...4

2.1.5Travel/Temporary Duty4
2.1.6Emergency Services5

2.1.6.1 Emergency Medical Treatment……………………………………………………..5

2.1.6.2 Responsibility for Medical Treatment Services…………………………………...5

2.1.7 Contract Administration and management. 5

2.1.7.1 Post Award Conference/Performance Evaluation Meetings…………………….5

2.1.7.2 Cooperation/Problem Resolution Between Government and Contractor……...5

2.1.7.3 Government Roles and Respective Authority…………………………………….5

2.1.7.3.1 Contracting Officer………………………………………………………………...5

2.1.7.3.2 Contracting Officer's Representative……………………………………………6

2.1.7.3.2.1 COR Authority……………………………………………………………………6

2.1.7.3.3 Contractor Authority……………………………………………………………….6

2.1.8COR/ACOR Functions6
2.1.9Quality Control (QC)7

2.1.9.1 CORT………………………………………………………………………………….8

2.1.10Subcontract Management.8
2.1.11Contractor Employees8

2.1.11.1 Key Personnel………………………………………………………………………8

2.1.11.1.1 Contract Project Manager……………………………………………………...10

2.1.11.1.3 Contractor Personnel…………………………………………………………..10

2.1.11.1.4 Qualification Standards………………………………………………………..11

2.1.11.1.5 Contractor Identification………………………………………………………..11

2.1.11.1.6 Standards of Conduct…………………………………………………………..11

2.1.11.1.7 Contractor Hiring Restrictions…………………………………………………11

2.1.11.1.8 Organizational Conflict of Interest…………………………………………….11

2.1.12Business Relations11
2.2Work Management.11
2.2.1Coordination12
2.2.2General Fund Enterprise Business System (GFEBS).12

2.2.2.1 GFEBS Certification………………………………………………………………...12

2.2.2.3 Preventive Maintenance Orders…………………………………………………...12

2.2.2.4 GFEBS Support……………………………………………………………………..12

2.2.2.4.1 Database Tasks/Requirements………………………………………………….12

2.3As-Builts and Geospatial Information System (GIS).12
2.3.1Maintain As-Builts12

2.3.1.1 Support……………………………………………………………………………….12

2.3.1.2 Training……………………………………………………………………………….12

2.3.2Real Property Records Updates12
2.3.3GIS12
2.3.4GIS Support Services12
2.3.5GIS Files12
2.3.6Other Documents12
2.4Historic Property or Archaeological Site13
2.4.1Repair and Replacement13
2.5Special Requirements13
2.5.1Security.13

2.5.1.1 Access and General Protection/Security Policy and Procedures……………...13

2.5.1.2 Motor Vehicle Operators……………………………………………………………13

2.5.1.3 Contractor Vehicle Registration……………………………………………………13

2.5.1.4 Background Checks………………………………………………………………...13

2.5.1.5 Physical Security…………………………………………………………………….13

2.5.2 Security Training. 14

2.5.2.1 iWATCH Training……………………………………………………………………13

2.5.3 Safety 14

2.5.3.1 Safety Plan…………………………………………………………………………..14

2.5.3.2 Occupational Safety and Health…………………………………………………...14

2.5.4 Training, Physical Requirements, or other Expertise Required. 14

2.5.4.1 Certified or License Requirement………………………………………………….14

2.5.5 Environmental Requirements. 14

2.5.5.1 Green Procurement…………………………………………………………………14

2.5.5.3 Environmental Compliance………………………………………………………...14

2.5.5.4 Spill Plan……………………………………………………………………………..15

2.5.6 Contingency Plans. 15

2.5.6.2 Mobilization Contingency Plan…………………………………………………….15

2.5.6.3 Disaster Contingency Plan…………………………………………………………15

2.5.6.4 Dispute Contingency Plan………………………………………………………….15

2.5.6.5 Plan Updates………………………………………………………………………...16

2.6 Job Order Contract (JOC) Quality Assurance (QA)/Inspection Support.166
2.6.1 Project Support.16
3.0Performance Requirements and Standards16
3.1High Level Objectives (HLO).16
3.1.1Performance Task Requirements, Standards and Acceptable Quality Levels (AQLs).16

3.1.1.1 Damage Caused by Contractor………………………………………………………16

3.1.1.1.2 Damage Report………………………………………………………………………16

3.2Transition16
3.3Contractor Manpower Reporting Application (CMRA).17
3.3.1Reporting Labor Hours17
4.0Performance Requirements Summary (PRS) Matrix.19
4.1Quality Assurance20
4.2Quality Control Plan (QCP)21
5.0Common Levels of Service (CLS)21
6.0Deliverables22

6.1 General…………………………………………………………………………………………23

7.0Related Documents.27
7.1Definitions and Acronyms27
7.1.1Definitions27
7.1.2Acronyms36
7.2Applicable Directives, Publications.38

7.3 Technical Exhibit (TE) List…………………………………………………………………...41

7.4 Government-Furnished Material (GFM)/Property (GFP)/Equipment (GFE)41
7.4.1Utilities41
7.3Contractor-Furnished Material (CFM)/Property (CFP)/Equipment (CFE)41
7.5.1 Contractor-Furnished Material and Responsibilities41
7.5.2 Contractor-Furnished Items41

7.5.2.1 Identification of Contractor Vehicles and Trailers………………………………...42

7.5.2.1.2 Contractor Vehicle Parking On Installation……………………………………..42

7.5.2.1.3 Slow Moving Vehicle Sign………………………………………………………..42

7.5.3.Contractor Facilities42
7.6U.S. Department of Labor (DOL) Wage Determination (WD)42

Introduction. This is a non-personal services contract to provide for refuse / recycling collection at United States Army Garrison Fort Lee, Virginia. The Government will not exercise any supervision or control over the contract service providers. The Contractor shall perform to the standards specified in this Performance Work Statement (PWS). Contract service providers shall be accountable solely to the Contractor who, in turn is responsible to the Government. The Contractor shall provide all personnel, equipment, supplies, facilities, transportation, tools, materials, supervision, and other items and non-personal services necessary as defined in this PWS.

Background. Fort Lee serves as the focal point for Army Logistics and provides support to U.S. Army Joint and Coalition operations around the world. It is home of the Combined Arms Support Command, U.S. Army Garrison, Army Logistics College, Ordnance School, Quartermaster Center and School, and the headquarters for the Defense Commissary Agency. The Department of Public Works (DPW), is responsible for the refuse / recycle collection at USAG Fort Lee. Fort Lee is located in Virginia, Prince George County, Fort Lee and consists of approximately 5,907 acres and 475 buildings. The population base consists of approximately 22,747 military, Government civilian, and Contactor personnel, as well as 5,439 resident family members.

Objectives. The Contractor shall ensure all work accomplished in the performance of this PWS meets all applicable Federal, State, and local laws, regulations, and directives to include, but not limited to, the publications in Section 7, Related Documents. The goal of this contract is for the Installation to adopt the Net Zero hierarchy, and progressively increase the solid waste diversion rates until achieving zero landfill waste disposal by year 2030. Consistent with its strong commitment to sustainability and the Net Zero Waste goals established by the Army, the Installation shall include recycling collection as part of its municipal solid waste (MSW) collection program. The contractor shall actively work to reduce quantities of material disposed of in landfills by increasing diversion by any legal process that avoids landfill disposal. The contractor is encouraged to utilize best management practices, innovation, and partnering with the Installation and offer the most cost-effective service to the government in the performance of this contract to maximize diversion.

The Contractor shall compile historical data, prepare required reports, and submit all information as specified by the Deliverables presented in the contract. The Contractor shall ensure all work in support of mission requirements tendered to the Government for acceptance conform to the measurable performance standards of quality, timeliness, and quantity specified in the PWS of this contract.

The intent is to establish work requirements that are performance-based and results-oriented. The Contractor shall determine the best and most cost effective ways to fulfill Recycling and Refuse service and their component needs, emphasizing innovation and commercial best practices. The Contractor shall furnish all personnel, containers, tools, materials, equipment, transportation, and supervision, except as specified herein as Government furnished, to manage and perform all operations for the collection, marketing of recycle material, and disposal of solid waste from Fort Lee, Prince George County, Virginia, and Fort Lee ranges as described herein. Performance shall be in accordance with the standards contained herein and all current and/or future local, state, and federal regulations. Personnel employed by the Contractor shall be properly licensed, as required by state, federal and local laws and regulations, experienced in this type of work.

Climatic Conditions. The average annual rainfall is (46) inches; with the wettest months being (February - July). The average annual snowfall is (6) inches, with snowfall expected during the period of (January – March). The average frost-free period (growing season) during the year is about (276) days. The first killing frost may be expected about (November), and the last killing frost generally occurs in (February). The average annual maximum and minimum temperatures are approximately (91*) and (29*) degrees Fahrenheit, respectively. Monthly normal temperatures ranged from a low of (29*) degrees in the month of (January) to a high of (91*) degrees in the month of (July). Summer temperatures often reach (91*) degrees Fahrenheit, while sub-freezing weather is common during the winter months.

1.4 Facility Access. (N/A)

1.5 Traffic Flow. (N/A)

1.6 Drainage. All petroleum, oil, lubricants (POL) spills shall be promptly cleaned up by the Contractor or his representative at no cost to the Government. If the spill exceeds 5 gallons, reaches soil or a storm drain, the contractor shall promptly call 911 and specifically request the Fort Lee Fire Department for assistance in accordance with the Fort Lee “Red Plan”.

1.7 Restoration of Landscape Damage. Damage to roads, grounds, buildings, and other Government property resulting from Contractor or Contractor’s employees shall be immediately reported to the Contracting Officer and COR and repaired at no cost to the Government. Failure to repair damage or clean up spills shall result in Government repair or clean up with the cost thereof being charged against the Contractor’s monthly invoice. Trees or other landscape features damaged by the Contractor’s operations shall be restored at no additional cost to the Government. The COR/ACOR will decide the method of restoration for trees or whether damaged trees will be removed.

1.8 Dust Suppression. (N/A)

2.0 Requirements.

2.1 Description of Services. See Attachment 1 (Recycling and Solid Waste Management.

2.1.1 Non-Personal Services. The personnel rendering the services are not subject; either by the contract’s terms or by the manner of its administration, to the supervision and control usually prevailing in relationships between the Government and its employees. Non-personal service contracts are authorized by the Government in accordance with (IAW) Federal Acquisition Regulation (FAR) Subpart 37.104, under general contracting authority, and do not require specific statutory authorization.

2.1.2 General Information.

2.1.2.1 Period of Performance (PoP). The PoP consists of (5) years and (6) months. The PoP is as follows:

Phase-in/out Period(01 May 2019 to 30 June 2019)
Base Period(01 July 2019 to 30 April 2020)
Option Period I(01 May 2020 to 30 April 2021)
Option Period II(01 May 2021 to 30 April 2022)
Option Period III(01 May 2022 to 30 April 2023)
Option Period IV(01 May 2023 to 30 April 2024)

2.1.3 Place of Performance and Hours of Operation.

2.1.3.1 Place of Performance. The work to be performed under this contract will be performed at the U.S. Army Garrison Fort Lee Main Post, ranges, administrative buildings, and training facilities located in Prince George County, Virginia.

2.1.3.2 Hours of Operation. Normal operating hours shall be Monday through Friday from 7:00 A.M. to 3:30 P.M. and Saturday 7:00 A.M. until complete (to empty refuse containers at facilities that produce food waste), except for legal public holidays listed below. Contractor shall provide for solid waste removal in areas affected by legal holidays either on the day preceding or following the holiday. Contractor shall provide holiday schedule 15 calendar days after award to the COR and KO. Food service facilities on Fort Lee shall be picked up Monday through Saturday. The contractor will operate the recycling center. The center will be open 24 hours per day and staffed at a minimum of 8:00 A.M. until 4:00 P.M. Monday-Saturday (ref. Annex E, Attachment 1 para. 2.3). If the contractor so chooses, they may increase the staffed operating hours at no additional cost to the government. Solid Waste collection can start as early as 5:00 A.M. on main post (except on Saturdays) but shall not work later than 7:00 P.M. Start times for main post facilities, may be changed upon the Contractor’s request and the KO’s approval. This is normally done only in the summer months, to preclude employees from working in the hottest part of the afternoon. Except for specials events, the Contractor shall not be required to provide services after normal duty hours, and Federal holidays. Services outside of normal duty hours must be authorized by the Contracting Officer (KO).

2.1.4 Federal Holidays. The Contractor’s performance shall not be required on the Federal public holidays listed below. Holidays occurring on weekends will be observed as directed by the Federal calendar (5 U.S.C. 6103).

New Year’s DayLabor Day
Martin Luther King Jr.’s BirthdayColumbus Day
President’s DayVeteran’s Day
Memorial DayThanksgiving Day
Independence DayChristmas Day

When such holidays fall on Saturday, the proceeding Friday shall be considered a holiday. When such holidays fall on a Sunday, the succeeding Monday will be considered a holiday. The Contractor shall schedule collections due on federal holidays either on day preceding or following the holiday, unless other arrangements are made with the COR and approved by the Contracting Officer two weeks prior to the scheduled holiday. Contractor may work holidays, except Christmas and New Year’s, at no additional cost to the Government.

2.1.4.1 The Contractor shall provide personnel support within 8 hours of notification outside the normal hours of operation as required, including holidays, to support the Directorate of Public Works (DPW) mission. Prior to performance of services outside the locally established hours of operation, the Contractor shall request and obtain, in writing, approval from the KO. The Project Manager shall be available after normal hours to serve as the central point of contact for Contractor operations.

2.1.4.2 Installation Closures. When an unforeseen installation closure occurs on a regularly scheduled day of work, the Contractor shall:

a. Reschedule the work to be performed the following day unless the following day is a Sunday, a legal public holiday, and when routine work is not scheduled for that day; or

b. Reschedule the work on any day mutually satisfactory.

2.1.4.3 Inclement Weather Delay. If the Contractor determines unsafe weather conditions for continued operations, then the Contractor shall notify the KO if inclement weather suspends operations within 4 hours. The Contractor shall resume operations with KO approval.

2.1.5 Travel/Temporary Duty. (N/A)

2.1.6 Emergency Services. (N/A)

2.1.6.1 The Contractor or their employees shall immediately notify their supervisor of any accident requiring emergency medical treatment. The Contractor shall notify the KO or COR/ACOR immediately, not later than (NLT) two (2) hours of the incident.

Government emergency vehicles and medical personnel may be used in emergency situations affecting Contractor personnel. Government facilities may be used in these instances as the first point of treatment.

2.1.6.2 The Contractor shall be responsible for the emergency medical treatment services for Contractor personnel.

2.1.7 Contract Administration and management.

2.1.7.1 Post Award Conference/Performance Evaluation Meetings. The Contractor shall attend the post award conference convened by the contracting activity or contract administration office IAW FAR Subpart 42.5. The KO and COR/ACOR will meet quarterly with the Contractor to review the Contractor's performance. Written minutes of meetings will be recorded by the Government and signed by both the Project Manager and the KO. The written minutes will be distributed within five (5) workdays after the meeting. If the Contractor does not concur with any portion of the minutes, recorded by the Government, the non-concurrence shall be provided in writing to the KO within two (2) calendar days following receipt of the minutes.

2.1.7.2 Notwithstanding the Contractor’s responsibility for total management during the performance of this contract, the administration of the contract requires maximum coordination and cooperation between the Government and the Contractor. The contracting officer will apprise the contractor of how the government views the contractor’s performance and the contractor will apprise the Government of problems, if any, being experienced. Appropriate action shall be taken to resolve outstanding issues. These meetings shall be at no additional cost to the government.

2.1.7.3 The following provides the roles and their respective authority during the performance of the contract:

2.1.7.3.1 Contracting Officer (KO). The KO is the only person authorized to direct changes in any of the requirements under this contract, and, notwithstanding any provisions contained elsewhere in this contract, said authority remains solely with the KO. In the event the Contractor makes any change at the direction of any person other than the KO, the change shall be considered to have been made without authority and solely at the risk of the Contractor. All contract administration will be effected by the KO. Communications pertaining to contractual administrative matters shall be addressed to the KO. No changes in or deviation from the terms and conditions shall be affected, without a written modification to the contract, executed by the KO authorizing such changes. The KO will approve all submittals and plans required in this PWS.

2.1.7.3.2 Contracting Officer’s Representative (COR). The KO will appoint a COR during the performance of this contract. Additional Government personnel may be assigned to assist in contract oversight IAW AR 70-13, Management and Oversight of Service Acquisitions. Other surveillance personnel may be designated as COR or ACOR, and shall be trained and appointed IAW DoDI 5000.72, DoD Standard for Contracting Officer’s Representative (COR) Certification and DFARS 201.602-2. The ACOR will serve as on-site representatives of the COR in performance of actual contract surveillance, if they meet all COR training, experience requirements, and are appointed by the KO as an ACOR. The COR/ACOR will provide assistance in identification and resolution of problems, conflicts in priority, subtask requirement definitions, and other operations type problems. The COR/ACOR will perform IAW the responsibilities and duties identified in the appointment letter.

2.1.7.3.2.1COR Authority. A letter of designation will be issued to the COR/ACOR by the KO. A copy of the letter will be sent to the Contractor. The letter of designation states the responsibilities and limitations of the COR/ACOR, especially with regard to changes in cost, price estimates, or changes in delivery dates. The COR/ACOR is not authorized to change any of the terms and conditions with regard to cost, quantity, or schedule of the resulting order.
2.1.7.3.3.The Contractor shall not in any way represent the United States (U.S.) Government, or that it has the authority to contract or procure supplies for the account of the United States of America (USA).
2.1.8COR/ACOR Functions. The COR/ACOR monitors all technical aspects of the contract and assists in contract administration. The COR/ACOR is authorized to perform the following functions: assure the Contractor performs the technical requirements of the contract; perform inspections necessary in connection with contract performance; maintain written and oral communications with the Contractor concerning technical aspects of the contract; issue written interpretations of technical requirements; monitor, document, and report Contractor's performance and notify both the KO and Contractor of any deficiencies; coordinate availability of Government-Furnished Property, and coordinate site entry of Contractor personnel. The government shall evaluate the contractor’s performance under this contract in accordance with the Quality Assurance Surveillance Plan (QASP). The quality assurance procedures are specified in Technical Exhibit 1, Performance Requirements Summary (PRS). This plan is primarily focused on what the Government must do to ensure that the contractor has performed in accordance with the performance standards. It defines how the performance standards will be applied, the frequency of surveillance, and the minimum acceptable defect rate(s). The QASP is a monthly inspection check list of contracted services and PWS reference’s that COR uses to inspect contractor’s work. The method of inspection can be 100% inspection or random sampling. When contractor deficiency is noted, contractor will be notified and given opportunity to correct. If not corrected in agreed upon time period, a Contractor Discrepancy Report (CDR) will be issued to contractor by KO. A percentage of the monthly contract price for contracted service found to be deficient will be deducted from invoice payment.
2.1.9Quality Control (QC). Quality Control is the responsibility of the Contractor. The Contractor shall provide and maintain a QCP that is acceptable to the KO. Changes to the Contractor’s QCP shall be submitted to the KO for review and approval within five (5) business days prior to implementation. The Contractor shall develop and maintain a complete Quality Control Plan (QCP) to ensure services are performed in accordance with this PWS. The Contractor shall develop and implement procedures to identify, prevent, and ensure non-recurrence of defective services or repeated equipment breakdown. The Contractor’s Quality Control Plan shall be electronically submitted in Contractor format to the KO and COR for review. An updated copy must be provided to the KO and COR within 5 days as major changes occur. The Government will evaluate the Contractor’s performance under this contract using the methods of surveillance specified in the Performance Requirements Summary (PRS) at Technical Exhibit (TE) 1. The Government will record all surveillance observations. When an observation indicates defective performance, the Contracting Officer’s Representative (COR) will request the Contractor’s representative to initial the observation on the CORs write up which will be given to the KO. The QCP plan shall include an inspection system covering all the services listed on the Performance Requirement Summary. It must specify the areas to be inspected on a scheduled basis, how often inspections shall be accomplished and the name or position/ title of the individual(s) who shall perform the inspections. The Contractor’s QC person can be the project manager/supervisor, but must not be reviewing their own work and must be knowledgeable in all areas of the contract. The method for identifying and preventing deficiencies in the quality of service performed shall also be a part of the requested Quality Control Plan. Identification and prevention shall also be applied to weak performance areas before they reach the unacceptable performance level. The Contractor shall maintain records of all inspections conducted by the Contractor’s QC person and corrective action taken. This documentation shall be submitted with monthly invoices to COR. The Contractor and or the Project Manager/Supervisor shall be required to meet at least weekly with the COR and KO during the first month of the contract, unless waived by the Contracting Officer. Meetings shall be as often as necessary thereafter as determined by the KO or requested by Contractor. The Recycling Plan shall outline contractors approach to progressively increase the solid waste diversion rates until achieving zero landfill waste disposal. Within 15 calendar days after receipt of award notice, Contractor shall provide submittals to support the delivery of equipment, i.e., containers, dumpsters, and vehicles for designated contract start date. It shall be the responsibility of the Contractor to obtain all passes, permits and decals required for any temporary vehicles in the collection of solid waste from the government installation. The Contractor shall be responsible for maintaining operating records of collections completed daily by each driver for each collection route. Collection records shall contain, at a minimum, quantity of trips to the landfill, quantity of solid waste disposed of for each trip at each landfill or disposal site, scheduled collection points missed and explanation as to why. Vehicles shall be identified as front loader, roll off, stake body, etc., which can be done by a numerical series bumper code required by most landfills. The Contractor shall be responsible for maintaining operating records of collections for each vehicle each day to include special calls, containers blocked, and irregular items in containers. These records shall be available, should questions arise, for review at any time by the Contracting Officer or COR.

2.1.9.1 The Contracting Officer Representative Tracking (CORT) Tool (https://wawf.eb.mil/xhtml/auth/home/home.xhtml#) shall be used for nomination, tracking, documentation, and management of CORs IAW DoDI 5000.72, DFARS 201.602-2 and PGI 201.602-2.

2.1.10 Subcontract Management. (N/A)

2.1.11 Contractor Employees. Personnel operating the collection vehicles shall be qualified operators possessing valid licenses as required by applicable state and local laws. Contractor employees shall have a general knowledge of solid waste and recyclable collection techniques, be familiar with military structure and operational procedures, and possess the skills necessary to perform recyclable collections. The Contractor shall be responsible for the conduct of his employees while they are within the confines of a Government installation. It shall be the responsibility of the Contractor to familiarize all his employees with local Army traffic regulations such as speed limits and parking regulations. This includes all laws, ordinances, statues and other regulations pertaining to collection, transportation, and disposal of solid waste under this contract. These requirements also apply to any other areas of operation that may become necessary in the performance of the contract. The Contractor shall provide only personnel who are legally entitled to work in the United States to accomplish work and services specified herein. All Contractors’ personnel shall comply with installation security and access procedures and the Contractor’s Safety Plan.

2.1.11.1 Key Personnel. The following personnel are considered key personnel by the government. Project Manager (PM), who shall ensure performance of the work, an Alternate Project Manager (APM), who shall act for the Contractor when the manager is absent and a Diversion Manager (DM), who shall be responsible for increasing diversion at Installation. The Contractor shall provide a full-time on-site Project Manager/Supervisor and a full-time on-site Diversion Manager. The Diversion Manager can also be the alternate project manager but both positions must be fully staffed during normal duty hours. In the absence of the Project manager and the Diversion Manager assumes PM duties; an alternate, qualified Diversion Manager must be assigned for that time period. The name of this person and an alternate(s) who shall act on behalf for the Contractor when the Project Manager/ Supervisor are absent shall be designated in writing to the Contracting Officer fifteen (15) calendar days prior to the contract start date. The Project Manager/Supervisor and alternate(s) shall have full authority to act for the Contractor on all contract matters relating to daily operation of this contract. The Contractor shall provide notice, in writing, to the Contracting Officer Representative (COR) or KO fifteen (15) calendar days in advance of any change of project manager/supervisor or alternate. In the event that the PM is not available to be on Fort Lee to meet the requirements outlined in Paragraph 2.1.11.1 and 2.1.11.1.1, the PM shall notify the COR or KO in writing of designated alternate during that time frame. The Project Manager/Supervisor and alternate(s) shall have detail knowledge of the contract requirements and standards being sought. The Contractor shall have proof of two (2) years minimum of municipal solid waste removal service experience for PM and APM. The Contractor shall have proof of Diversion Manager having two (2) years minimum experience with recycling or related fields. The Project Manager/Supervisor and/or alternate and Diversion Manager shall be available during normal duty hours within 30 minutes to meet at any designated site on the installation with Government personnel designated by the Contracting Officer (KO) or COR to discuss problems areas, observe deficiencies and sign discrepancy reports. If the Contractor requests, a meeting will be held whenever a Contract Discrepancy Report (CDR) is issued. The Contracting Officer will record and sign the written minutes of these meetings. Should the Contractor not concur with the minutes, the Contractor shall so state any areas of non-concurrence in writing to the COR and Contracting Officer within 10 calendar days of receipt of signed minutes. The Project Manager/Supervisor or alternate and Diversion Manager shall attend Initial Planning meetings for Spring and Fall Clean Up and other briefings as required by the COR or KO. The Diversion Manager shall encourage and promote recycling on the Installation in every possible way (i.e. flyers, posters, additional recycling labels, signs, newspaper adds, etc.) and assist Government assigned Recycle Coordinators with developing their buildings’ recycle programs. The Project Manager/Supervisor or alternate and Diversion Manager shall return all calls from the KO or COR within 30 minutes during normal working hours (7:00 A.M. to 4:00 P.M.) Monday – Friday. During other than normal working hours (after 4:00 P.M.), Project Manager/Supervisor or alternate and Diversion Manager shall return all calls from the KO or COR within 1 hour of the start of the next working day.

2.1.11.1.1 The Contractor shall provide a Project Manager who is responsible for the performance of the work. The Project Manager shall have full authority to act for the Contractor on all contract matters relating to daily operation of the contract. The name of the Project Manager shall be provided by the Contractor to the KO. The Project Manager shall be available between 0700 - 1600 hours, Monday through Friday except Federal holidays or when the Government facility is closed for administrative reasons. Contractor personnel performing work under this contract shall provide all information required for background checks to meet installation access requirements to be accomplished by installation Provost Marshal Office, Director of Emergency Services or Security Office at time of the contract start date and for the life of the contract. Contractor workforce must comply with all personal identity verification requirements (FAR clause 52.204-9, Personal Identity Verification of Contractor Personnel) as directed by DOD, HQDA and/or local policy. Fort Lee Form 190-2 is utilized to apply for background checks and issuance of long term access credentials for a group of employees, working for a single company under a single contract. This form is to be filled out by Contractor and given to COR (Contracting Officer’s Representative) for submission to installation Provost Marshal Office. This form contains privacy act information, and must be protected. Do not have this form passed from person to person. Once approved, access credentials will be issued for a period not exceeding the lessor of one year or Base Year of contract. Access credentials must be renewed for each Option Year. Contractor personnel must be clearly identified within the workplace to ensure that those interacting with a contractor employee are aware that they are not interacting with a government employee. Each Contractor employee shall wear Government furnished identifying badge on the outside of their clothing. The Contractor (to include subcontractors) shall be responsible for collection of ID Badges upon completion of the contract or termination of employee. A listing of issued identification cards shall be furnished to the KO prior to the contract performance date and updated as needed to reflect Contractor and subcontractor personnel changes. Contractor shall turn in to COR all ID Badges upon completion of contract or termination of employee. The Program Manager and any individuals designated as key personnel shall be able to understand, speak, read, and write the English language. The Contractor shall obtain all necessary permits, passes, identification badges and registration stickers prior to performance start date.

2.1.11.1.2 (N/A)

2.1.11.1.3 All Contractor employees shall be legal U.S. residents. The Contractor shall immediately remove any employee that is not a legal U.S. resident. The Contractor personnel shall be able to communicate clearly in the English language.

2.1.11.1.4 Qualification Standards. The Contractor shall inspect, repair, and maintain systems and components associated with facilities listed in real property records as required throughout this contract utilizing properly trained, skilled, and qualified employees or subcontractor personnel. The Contractor shall provide objective evidence of key personnel qualifications and years of experience to the KO for review and acceptance.

2.1.11.1.5 Contractor Identification. The Contractor shall ensure all personnel be identified as a Contractor to distinguish themselves (e.g., badge, company logo, or uniform) from Government employees. The Contractor shall ensure all correspondence and reports produced are marked as Contractor products or that Contractor participation is disclosed.

2.1.11.1.6 Standards of Conduct. The Contractor shall ensure all personnel present a professional appearance while working on the Government installation. The Contractor’s employees shall observe and comply with all laws, local policies, and procedures concerning fire, safety, environmental protection, sanitation, security, and possession of firearms or other lethal or illegal weapons or substance. The Contractor shall ensure all Contractor employees, providing services under this contract, conduct themselves and perform services in a professional, safe, and responsible manner. The Contractor shall remove, from the job site, any employee for reasons of misconduct or security. The Contractor shall ensure employee conduct complies with 41 USC 423, Procurement Integrity. The Contractor shall also ensure that no Contractor employees conduct political related activities or events on the installation.

2.1.11.1.7 Contractor Hiring Restrictions. The Contractor shall not hire or sub-contract with off duty or former Government employees whose employment would result in a conflict with AR 600-50, Standards of Conduct.

2.1.11.1.8 Organizational Conflict of Interest (OCI). The Contractor shall not use, for work under this contract, off duty COR, monitors, or any other Government personnel whose employment could result in a conflict of interest in accordance with the Joint Ethics Regulation(JER) DOD 5500.7-R.

2.1.12 Business Relations. The Contractor shall successfully integrate and coordinate all activity needed to execute the requirement of this PWS. The Contractor shall manage the timeliness, completeness, and quality of problem identification to a degree acceptable to the Government. The Contractor shall provide to the COR/ACOR corrective action plans, timely identification of issues, and effective management of subcontractors within (2) days or at a mutually agreed upon date. The Contractor shall ensure customer satisfaction and professional and ethical behavior of all Contractor personnel.

2.2 Work Management. (N/A) Applicable only for CLS 411, 414, and 420.

2.2.1 Coordination. The Contractor shall schedule and coordinate with the COR/ACOR to minimize disruptions to the facility mission.

2.2.2 General Fund Enterprise Business System (GFEBS) (N/A)

2.2.2.1 GFEBS Certification. (N/A)

2.2.2.2 Preventive Maintenance Orders (PMO). (N/A)

2.2.2.3 Operations Work Orders (OWO) (N/A)

2.2.2.4 GFEBS Support (N/A)

2.2.2.4.1 Database Tasks/Requirements. (N/A)

2.3 As-Builts and Geospatial Information System (GIS). (N/A) Applicable only for CLS 411, 414, and 420.

2.3.1 Maintain As-Built. (N/A)

2.3.1.1 Support. (N/A)

2.3.1.2 Training. Annual required training of Contractor employees: Anti-Terrorism (AT) Awareness Training, Operations Security (OPSEC) Awareness Training, and Environmental General Awareness Training (EGAT) are required to be completed annually by each employee that requires access to the Installation for performance of their duties. Once the online training has been completed by each individual, the contractor shall ensure that copies of the completed certificates are provided to the COR for inclusion into the contract file. Training is available for AT at https://atlevel.dtic.mil/at/, for OPSEC at https://cdsetrain.dtic.mil/opsec/index.htm, and for EGAT at http://www.lee.army.mil/dpw/emd/documents/MI-EMS_EGAT_Slides.pdf.

2.3.2 Real Property Records Updates. (N/A)

2.3.3 GIS. (N/A)

2.3.4 GIS Support Services. (N/A)

2.3.5 GIS Files. (N/A)

2.3.6 Other Documents. The Contractor shall update and maintain other documents as listed in Technical Exhibit #2.

2.4 Historic Property or Archaeological Site. (N/A)

2.4.1 Repair and Replacement. (N/A)

2.5Special Requirements.
2.5.1Security.

2.5.1.1 Access and General Protection/Security Policy and Procedures. The Contractor and all associated subcontractors’ employees shall comply with applicable installation, facility, and local security policies and procedures. The Contractor workforce shall comply with all personal identity verification (PIV) requirements as directed by Department of Defense (DOD), Headquarters Department of the Army (HQDA), and local policy. The COR/ACOR will request changes in Contractor security matters or processes if the Force Protection Condition (FPCON) at any individual facility or installation changes. Secure areas of Buildings 1109, 2300, 5020, 8130, 10500, 11200, 11109, 12000, 12400, 12402, 12404, 12408, & 12420 require respective agency presence when Contractor personnel pick up recycle material within the building. The Contractor will be given a POC phone number to gain access to buildings.

2.5.1.2 Motor Vehicle Operators. Contractor’s personnel, whose tasks involve operation of any vehicles, shall possess a valid driver’s license, certificates, and permits applicable for the type and class of vehicle being operated.

2.5.1.3 Contractor Vehicle Registration. It shall be the responsibility of the Contractor to obtain all passes, permits and decals required for any vehicles used in the collection of recyclables or solid waste from the government installation.

2.5.1.4 The Contractor shall provide all information required for background checks to meet installation access requirements, to be accomplished by the installation Provost Marshall Office, Director of Emergency Services, or Security Office.

2.5.1.5 Physical Security. The Contractor shall safeguard all Government equipment, information, and property provided for Contractor use. The Contractor shall maintain a physical security checklist or log (e.g., Standard Form (SF) 701, Activity Security Checklist), which will be forwarded to the COR/ACOR, NLT the tenth (10th) of each month, following the month of surveillance. The Contractor shall secure Government facilities, equipment, and materials at the close of each work period. The Contractor will be provided a Government on-site recycling area as outlined in Annex E, attachment 1, section 2.3. The Contractor shall ensure debris of any type will be disposed of according to local policies and directives.

2.5.2 Security Training.

2.5.2.1 iWATCH Training. (N/A) The Contractor shall brief the local iWATCH program (training standards provided by the RA’s Anti-Terrorism Officer (ATO)) to all of the Contractor’s employees and associated subcontractors. This training is used to inform employees of the types of behavior to watch for and instruct employees to report suspicious activity to the COR/ACOR. The Contractor shall complete the training within thirty (30) calendar days of contract award and within five (5) calendar days of new employees commencing performance with the results reported to the COR/ACOR NLT thirty (30) calendar days after contract award.

2.5.3Safety. The Contractor shall safeguard and maintain all Government and Contractor property, as well as provide for the safety and well-being of personnel employed under this contract. The Contractor shall comply with AR 385-10, The Army Safety Program.
2.5.3.1Safety Plan. The Contractor shall develop and implement a safety program for its employees. The Contractor shall submit the Safety Plan to the KO for review and acceptance within ten (10) days of commencement of work. Revisions shall be submitted five (5) calendar days prior to the effective date of change.
2.5.3.2Occupational Safety and Health. The Contractor shall comply with the Occupational Safety and Health Administration (OSHA) standards. The Contractor shall comply with all applicable Federal, State, and local laws, regulations, and directives.

2.5.4 Training, Physical Requirements, or other Expertise Required.

2.5.4.1The Contractor shall ensure all Contractor’s employees and associated subcontractors are certified or licensed in the specific areas required by the State of Virginia. The Contractor shall ensure employees are certified or licensed in the appropriate Environmental Protection Agency (EPA) areas required. The Contractor shall ensure all required documentation of certification or licensure for Contractor personnel are filed with the COR/ACOR within twenty-four (24) hours prior to employees commencing performance.
2.5.5Environmental Requirements. The Contractor shall provide SDS for all chemicals to the Hazardous Material Control Center (HMCC, BLDG. 6212) prior to use on Installation, and keep a copy available for the Contracting Officer for the life of this contract.

2.5.5.1 Green Procurement. (N/A)

2.5.5.2 (N/A)

2.5.5.3 Environmental Compliance. The Contractor shall comply with all Federal, State, local, and Installation environmental laws, rules, plans, and policies, to include the Fort Lee Environmental Special Conditions located at http://www.lee.army.mil/dpw/emd/documents/environmental_special_conditions.pdf. The Contractor shall use and store all materials, chemicals, and equipment used in the performance of services on the Installation IAW with industry standards, local, State and Federal laws, and according to manufacturers' recommendations. The Contractor shall be financially responsible for all fines and associated costs for hazardous waste management, transportation, and disposal of waste due to the Contractor's non-compliance. The Contractor shall submit Safety Data Sheets (SDS) for approval on all materials, five (5) days before delivery of the material, to the COR/ACOR. The Contractor shall provide upon request from the COR/ACOR all required data to meet environmental-mandated reporting requirements (e.g., air emission data, hazardous material storage/usage, herbicide/pesticide usage, solid/hazardous waste generation). The Contractor shall provide data to meet reporting deadlines and during compliance inspections upon request from the COR/ACOR. Solid Waste Management is a comprehensive approach to managing non-hazardous solid waste that encompasses green procurement, waste prevention, and disposal programs. The Contractor, partnering with the Installation, shall determine and utilize the most cost effective Recycle and Solid Waste Management services, emphasizing innovation and commercial best practices, to maximize diversion. The Contractor shall dispose of all commercial, industrial, and community activity waste IAW all applicable Federal, State, and local laws and regulations. The waste shall be disposed of at a Subtitle “D” Municipal Solid Waste (MSW) landfill located in the State of Virginia and approved and fully permitted by the Virginia Department of Environmental Quality (VADEQ). In support of Executive Order 13693, Greenhouse gas emission reduction targets; Contractor shall submit: year and model/type of collection vehicle (i.e. front loader, rear loader, or roll off) used under this contract, the fuel type and number of miles traveled by collection vehicles in support of removing solid waste or recycle materials from the Installation, including miles traveled to the drop off location. This information should be submitted with monthly invoice.

2.5.5.4 Spill Plan. The Contractor shall notify the COR/ACOR within one (1) hour, if the Contractor spills or releases any hazardous substances, i.e., substances listed in 40 CFR 302, Designation, Reportable Quantities, and Notification. The Contractor shall submit a Spill Plan to the KO for approval within thirty (30) days of contract award IAW Spill Prevention Control and Countermeasure Plan. Contractor’s Spill Plan shall comply with Fort Lee’s Spill Plan.

2.5.6 Contingency Plans.

2.5.6.1 General. (N/A)

2.5.6.2 Mobilization Contingency Plan. (N/A)

2.5.6.3 Disaster Contingency Plan. (N/A)

2.5.6.4 Dispute Contingency Plan. (N/A)

2.5.6.5 Plan Updates. (N/A)

2.6 Job Order Contract (JOC) Quality Assurance (QA)/Inspection Support. (N/A)

2.6.1 Project Support. (N/A)

3.0 Performance Requirements and Standards.

3.1 High Level Objectives (HLO).

3.1.1 Performance Task Requirements, Standards and Acceptable Quality Levels (AQLs).

3.1.1.1 Damage Caused by Contractor. Damages caused by Contractor employees shall be repaired at no cost to the Government. The Contractor shall notify the COR/ACOR and return the damaged area to its previous condition. The Contractor shall furnish all labor, materials, and equipment to perform the repair work including cultivating and applying seed, sprigging, or placing sod. The Contractor shall maintain all turf repair work to ensure successful growth.

3.1.1.1.2 Damage Report. The Contractor shall submit a monthly damage report, if damages accrue; to the COR/ACOR that annotates the damage, corrective action, and date corrected.

3.2 Transition (Phase In/Phase Out). The Contractor shall prepare and submit a Phase In/Phase Out Plan to be implemented by the Contractor. The Contractor shall have key personnel on board, during the (60) day transition period. The plan shall specify a training program and a date for transferring responsibilities for the work and shall be subject to the KO's approval. The Contractor shall provide sufficient experienced personnel during the phase-in and phase-out period to ensure that the services are maintained at the required level of proficiency. The Contractor shall develop comprehensive procedures for phasing in Contractor performance to the level prescribed and within the time allowed under the terms of this contract. The Contractor shall provide a phase in plan to Contracting Officer and the COR when they submit their bid. This plan will be reviewed by both the COR and the Contracting Officer for approval. The Contractor shall also establish and implement plans for an orderly phase-out of the contracted operations at the termination of this contract. The Contractor's phase-out procedures shall not disrupt or adversely impact the day-to-day conduct of Government business. During the phase-in period, the Contractor shall prepare to assume full responsibility for all areas of operation in accordance with the terms and conditions of this contract. The Contractor shall take all actions necessary for a smooth transition of the contracted operations. This period will be 60 calendar days in duration. The Government will make all facilities and equipment accessible to the Contractor prior to the contract start date. During the phase-in period, the Contractor shall at a minimum:

1. Submit project manager, alternate project manager, and diversion manager’s information.

1. Recruit and hire necessary personnel

1. Obtain necessary equipment and identify delivery dates.

1. Obtain all required certifications and clearances, including personnel security clearances.

1. Participate in joint inventories and sign for Government-Furnished Property (GFP).

1. Develop and submit required deliverables (including equipment).

1. Attend post-award meetings as required.

1. Accomplish any necessary training to support the functions listed in…

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