W911SA25QA061 - Attachment 03 - PRS.xlsx

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Custodial Services - MO006 Columbia, Missouri
Solicitation number
W911SA25QA061
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About this file

This is a Performance Requirements Summary (PRS) attachment for custodial services at a facility in Columbia, Missouri. The document outlines key performance objectives, standards, and incentives/disincentives for contractor performance.

The PRS details four main performance areas: (1) Contractor employee identification requirements, mandating company ID badges with photos for all personnel before facility access; (2) Restroom services, including maintaining supplies and cleaning dispensers; (3) Comprehensive restroom and shower area cleaning tasks; and (4) Security check-in/check-out procedures requiring contractor notification of arrival/departure times to the Designated Representative. For all performance objectives, the threshold is 100% compliance, with incentives including positive CPARS narratives and full payment, while disincentives include Corrective Action Requests, negative CPARS entries, and potential payment reductions for non-conforming services.

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Text version

Custodial PRS

Performance ObjectivePerformance StandardPerformance
ThresholdIncentive / Disincentive
Identification of Contractor Employees (1.6.18)The Contractor (to include subcontractors) shall provide each employee an Identification (ID) Badge, which includes at a minimum, the Company Name, Employee Name and a recent color photo of the employee, prior to them entering Government facilities. IAW PWS paragraph 1.6.18

A listing of issued identification cards shall be furnished to the COR prior to the listed employees entering Government facilities and updated as needed to reflect Contractor and Subcontractor personnel changes. 100% Incentive:

Positive CPARS narrative. Full payment for services provided.

Disincentive:

Non-conforming services will result in a Corrective Action Request being issued and a potential negative CPARS narrative.

Lack of supplying ID Badges will inhibit the ability to access the facility to perform services.

The KO may also reduce payment to reflect the value of the services performed if re-performance is not possible, or may have the identified non-conforming service performed and charge the contractor for any related cost incurred.

Service Restrooms (5.2.21) Service Restrooms: Toilet rooms shall be serviced to ensure that Contractor furnished supplies such as towels, toilet tissue, and soap are on hand at all times. Towel and soap dispensers shall be cleaned prior to refilling. Sanitary receptacles shall be emptied and the waste disposed of. Restrooms shall be stocked so that supplies do not run out.

In accordance with task and frequency.

100% Incentive:

Positive CPARS narrative. Full payment for services provided.

Disincentive:

Non-conforming services will result in a Corrective Action Request being issued and a potential negative CPARS narrative.

The KO may also reduce payment to reflect the value of the services performed if re-performance is not possible, or may have the identified non-conforming service performed and charge the contractor for any related cost incurred.

Restroom Cleaning (5.2.22) Restroom Cleaning: These tasks pertain to sanitary latrine and shower areas. (5.2.22.1 through 5.2.22.6)

In accordance with task and frequency. 100% Incentive:

Positive CPARS narrative. Full payment for services provided.

Disincentive:

Non-conforming services will result in a Corrective Action Request being issued and a potential negative CPARS narrative.

The KO may also reduce payment to reflect the value of the services performed if re-performance is not possible, or may have the identified non-conforming service performed and charge the contractor for any related cost incurred.

Security Check-in / Check-out (5.3) Upon arrival at Government controlled facilities, the Contractor POC, or senior employee present, shall notify the DR, or other responsible party, that they are onsite, the number of people in their crew, and an estimated departure time. Just prior to departure from Government controlled facilities the Contractor POC, or senior employee present, shall notify the DR, or other responsible party, that they are done for the day and an estimated return date and time. 100% Incentive:

Positive CPARS narrative. Full payment for services provided.

Disincentive:

Non-conforming services will result in a Corrective Action Request being issued and a potential negative CPARS narrative.

The KO may also reduce payment to reflect the value of the services performed if re-performance is not possible, or may have the identified non-conforming service performed and charge the contractor for any related cost incurred.

File details come from the government source that posted it. Updated .