W911SA-15-R-0014_Attachment4_Exhibit1b_PRStable.xlsx
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- W911SA15R0014
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W911SA-15-R-0014 Attachment 4 Exhibit 1b PRS Table
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| 63d RSC |
| DOL |
| Logistical Support Contract |
| Attachment 4 Technical Exhibit 1b - Performance Requirement Standards table | ||||||
| PRS Number (Column A) | PWS PARAGRAPH AND SERVICE (Column B) | PERFORMANCE STANDARD (Column C) | ACCEPTABLE LEVEL OF PERFORMANCE MAXIMUM ALLOWABLE DEGREE OF DEVIATION FROM THE REQUIREMENT (Column D) | FREQUECY/ METHOD OF SURVEILLANCE (Column E) | CONSEQUENCES OF FAILURE TO MEET PERFORMANCE STANDARD (Column F) | WORKLOAD INDICATOR(S) (Column g) |
| 01-A | Programmed requirements listed on TE 2 Contract Data Requirements List will be submitted IAW the data criteria stated in CDRL. | Submitted on time | Not more than 5% deviation allowed | Monthly 100% Inspection | Results will be reported in CPARS. | # of requirements |
| 01-B | Programmed requirements listed on TE 2 Contract Data Requirements List will be submitted IAW the data criteria stated in CDRL. | All required data provided. | Not more than 5% deviation allowed | Monthly 100% Inspection | Results will be reported in CPARS. | # of requirements |
| 5.1 General Contractor Tasks | ||||||
| 02-A | 5.10 The Contractor shall perform operator-level PMCS within the RSC AOR as required in accordance with the PWS and applicable technical manual/order for that vehicle or item of equipment as it relates to the operations checks (daily, weekly and monthly). The Contractor shall use DA Form 2404, or electronic equivalent, to record the operator/crew level PMCS inspection. This will include PMCS for all property transfers to include induction, returns from maintenance or hand receipt, reissue, lateral transfers and temporary loans. The Contractor shall provide operator, field, and sustainment level correction to identified faults | Perform accurate PMCS checks before, during, and after operation IAW the operators manual for all equipment. (Equipment FMC or deficiencies identified) | 4.0 (MIL STD 105E) | Monthly Planned Sampling | RIP of $500.00 per each occurrence outside of AQL. Results will be reported in CPARS. (wage reimbursement for time paid for & down time of vehicle) | # of PMCS checks by activity for month being inspected |
| 02-B | 5.11 The Contractor shall provide professional, courteous customer assistance to all customers and personnel. All customer assistance will be of the highest standard --effective, expeditious, polite and focused on issue resolution. | Customer assistance will be of the highest standard -effective, expeditious, polite and focused on issue resolution. | Not more than 1 valid or substantiated complaint per month per assigned work site. Many RSC activities, especially ECSs, have multiple work sites. | Customer Complaint | RIP of $250.00 of monthly invoice per each occurrence outside of allowable deviation. Results will be reported in CPARS. | # of substianted complaints |
| 5.2 Property Book Operations | ||||||
| 03-D | 5.12.6 The contractor shall perform on-site inventories annually for activities within the RSC AOR and process all required actions as a result of the inventory within 30 days. These may be performed in conjunction with CSDP inspections. | Inventories will be performed annually. | No annual inventories more than 60 days overdue. | Quarterly 100% review of unit and facility hand receipts. | RIP of $3,000.00 for each occurrence outside of allowable deviation. Results will be reported in CPARS. (weekly salary of $1,900.00 plus travel expenses) | # of inventories by type of activity (AMSA, ECS, NEFF, Facility, Other) |
| 5.3 Vehicle Operations and Supporting Functions | ||||||
| 04-A | 5.13.1 The Contractor shall move equipment to and from the correct storage, repair, and induction, hand receipted loans, lateral transfers, reissue, temporary loans, administrative movement, and exercise equipment. | Equipment moved to correct location in FMC status. | 4.0 (MIL STD 105E) | Monthly Planned Sampling | RIP of $5,000.00 per each occurrence outside of allowable deviation. Results will be reported in CPARS. | # of moves by activity by equipment commodity code |
| 04-B | 5.13.1 The Contractor shall move equipment to and from the correct storage, repair, and induction, hand receipted loans, lateral transfers, reissue, temporary loans, administrative movement, and exercise equipment. | Equipment moved by suspense date in FMC status and ready for issue. | 4.0 (MIL STD 105E) | Monthly Planned Sampling | RIP of $5,000.00 per each occurrence outside of allowable deviation. Results will be reported in CPARS. | # of moves by activity by equipment commodity code |
| 5.4 Maintenance Management Services | ||||||
| 05-A | 5.14.1 The Contractor shall use Fleet Management System (FLMS) Global Combat Support System (GCSS), or other STAMIS systems, as the system of record for all maintenance related functions, to include maintenance records, work orders, class IX operations, and man-hour accounting. The Contractor shall operate designated system in order to report readiness and will promulgate reports as indicated in the Technical Exhibit 2a, Deliverables. | Update database records maintaining 100% database accuracy and integrity. | 4.0 (MIL STD 105E) | Monthly Planned Sampling, | Results will be reported in CPARS. | # of records added/ updated by type of record |
| 05-F | 5.14.13 The Contractor shall, at each maintenance activity and further by each commodity shop/type, maintain a maintenance efficiency rate IAW USARC 750-1 or higher based on the applicable RSC Maintenance Allocation Chart (MAC). | Maintain efficiency rate of 95% or higher based on MAC standard IAW the applicable equipment TM. | Rate no lower than 90%. | Monthly 100% review of CDRL Report in TE2 | RIP of $250.00 per each 1% outside of allowable deviation per activity/work site. Results will be reported in CPARS. | # of man-hours worked by AMSA/ECS by equipment commodity code |
| 05-G | 5.14.14 The Contractor shall, at each maintenance activity and further by each shop, maintain maintenance utilization IAW USARC 750-1. | Maintain employee utilization rate of 90% or higher. | Rate no lower than 85%. | Monthly 100% review of CDRL Report in TE2 | RIP of $250.00 per each 1% outside of allowable deviation per activity/work site. Results will be reported in CPARS. | # of man-hours worked by equipment commodity code (for direct labor) or by labor code for indirect labor |
| 05-H | 5.14.15 The Contractor shall provide a Utilization and Efficiency report for each Maintenance Activity supported in this contract NLT the 15th of each month for the previous month. | Submitted on time | Not more than 5% deviation allowed | Monthly 100% Inspection | Results will be reported in CPARS. | # of requirements |
| 05-I | 5.14.15 The Contractor shall provide a Utilization and Efficiency report for each Maintenance Activity supported in this contract NLT the 15th of each month for the previous month. | All required data provided. | Not more than 5% deviation allowed | Monthly 100% Inspection | Results will be reported in CPARS. | # of requirements |
| 5.5 Field and Sustainment Level Maintenance | ||||||
| 06-B | 5.15.2 As identified in the technical exhibits, the contractor shall maintain automated records using SIMS/GCSS, or other USARC directed system as the system of record for storage branch inventory and operations and to produce inventory records, inventory reports, and other storage reports for RSC Equipment Storage Branch. | Quarterly Inventory completed. | 4.0 (MIL STD 105E) | Quarterly Planned Sampling | RIP of $1,000.00 for quarterly inventory not completed by maintenance facility/site. Results will be reported in CPARS. | # of items in storage |
| 06-E | 5.15.3.1 The contractor shall inventory, in/out process equipment from a variety of sources for RSC Equipment Storage Branch IAW applicable Army Regulation, TM's and local SOP(s). | In/Out Processed equipment is inventoried, shortages noted and acknowledged as required by AR 710-2-2. | No deviation allowed. | Monthly Planned Sampling | RIP of $500.00 for each occurrence outside of allowable deviation. Results will be reported in CPARS. | # of items received or transferred |
| 06-H | 5.15.4 The contractor shall stage equipment to support requirements such as exercises and equipment transfers for RSC Equipment Storage Branch. All equipment is to be staged IAW staging and draw plans. | Equipment issued on hand receipt IAW DA PAM 710-2-1 and local SOP maintaining accountability of equipment. | No deviation allowed. | Monthly Planned Sampling | RIP of $500.00 for each occurrence outside of allowable deviation. Results will be reported in CPARS. | # of hand receipts |
| 5.7 Army Information Systems and Reporting | ||||||
| 5.6 Hands on Training | ||||||
| 08-A | 5.16.1 The contractor shall, from training needs identified by the Government determine support requirements, and provide training to Government personnel for the RSC Center of Excellence. All training will meet Army, Federal, or industry standards, whichever is most stringent. Training shall be presented professionally and to the highest standard - effective, expeditious, courteous, and focused on issue resolution. | Personnel trained to Army, Federal, or industry standard whichever is most stringent. | 90% pass rate per primary course | Monthly 100% inspection | Results will be reported in CPARS. | HOT report |
| 08-B | 5.16.1 The contractor shall, from training needs identified by the Government determine support requirements, and provide training to Government personnel for the RSC Center of Excellence. All training will meet Army, Federal, or industry standards, whichever is most stringent. Training shall be presented professionally and to the highest standard - effective, expeditious, courteous, and focused on issue resolution. | Training will be of the highest standard -effective, expeditious, courteous, and focused on issue resolution. | Not more than 1 valid or substantiated complaint per month. | Customer Complaint | RIP of $250.00 of monthly invoice per each occurrence outside of allowable deviation. Results will be reported in CPARS. | # of substianted complaints |
&"Times New Roman,Regular"&12EXHIBIT 1A
PRS PART 2
63d RSC
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