W81XWH-16-R-0035-0001_Conformed.docx
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- CDMRP Business Operations Support Services
- Solicitation number
- W81XWH-16-R-0035
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Department of the Army Medical Command
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W81XWH-16-R-0035_Conformed with Amendment 0001
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| A01_-_Attachment_1_-_OCI.docx | DOCX document | |
| A01_-_Attachment_3_BOSS_Base_QASP.doc | DOC document | |
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W81XWH-16-R-0035
Section SF 1449 - CONTINUATION SHEET
| ITEM NO |
| SUPPLIES/SERVICES |
| QUANTITY |
| UNIT |
| UNIT PRICE |
| AMOUNT |
Business Operations Support Services
FFP
Services to provide Business Operations Support Services to the CDMRP during the base period of 01 August 2016 - 31 July 2017. The contract price shall consider the requirements of the PWS and the annual estimated level of support provided in the PWS. This is an IDIQ contract so all funding will be applied at the task order level.
FOB: Destination
NET AMT
| ITEM NO |
| SUPPLIES/SERVICES |
| QUANTITY |
| UNIT |
| UNIT PRICE |
| AMOUNT |
Other Direct Costs
COST
The Government assumes a CLIN for travel and travel-related expenses in the amount of $25,000 in the base period. All travel shall be reimbursed in accordance with the Joint Travel Regulations. This CLIN shall be used for tavel costs associated with Base Year Support.
ESTIMATED COST
| ITEM NO |
| SUPPLIES/SERVICES |
| QUANTITY |
| UNIT |
| UNIT PRICE |
| AMOUNT |
Contractor Manpower Reporting
FFP
Input of the Accounting for Contract Services information in the website operated and maintained by the Assistant Secretary of the Army (Manpower and Reserve Affairs). See the "Contractor Manpower Reporting" paragraph for specific reporting information. Reporting period will be the period of performance not to exceed 12 months ending 30 September of each government fiscal year and must be reported by 31 October of each calendar year. The Contractor shall provide evidence of compliance with the CMR requirement to the COR no later than 30 November of each calendar year. The Unit Identification Cost (UIC) for the U.S. Army Medical Research and Materiel Command (USAMRMC) is W03JAA.
NET AMT
| ITEM NO |
| SUPPLIES/SERVICES |
| QUANTITY |
| UNIT |
| UNIT PRICE |
| AMOUNT |
| OPTION |
| Business Operations Support Services |
FFP
Services to provide Business Operations Support Services to the CDMRP during the option period of 01 August 2017 - 31 July 2018. The contract price shall consider the requirements of the PWS and the annual estimated level of support provided in the PWS. This is an IDIQ contract so all funding will be applied at the task order level.
NET AMT
| ITEM NO |
| SUPPLIES/SERVICES |
| QUANTITY |
| UNIT |
| UNIT PRICE |
| AMOUNT |
| OPTION |
| Other Direct Costs |
COST
The Government assumes a CLIN for travel and travel-related expenses in the amount of $25,000 in the option period. All travel shall be reimbursed in accordance with the Joint Travel Regulations. This CLIN shall be used for tavel costs associated with Option Period 1 Support.
ESTIMATED COST
| ITEM NO |
| SUPPLIES/SERVICES |
| QUANTITY |
| UNIT |
| UNIT PRICE |
| AMOUNT |
| OPTION |
| Contractor Manpower Reporting |
FFP
Input of the Accounting for Contract Services information in the website operated and maintained by the Assistant Secretary of the Army (Manpower and Reserve Affairs). See the "Contractor Manpower Reporting" paragraph for specific reporting information. Reporting period will be the period of performance not to exceed 12 months ending 30 September of each government fiscal year and must be reported by 31 October of each calendar year. The Contractor shall provide evidence of compliance with the CMR requirement to the COR no later than 30 November of each calendar year. The Unit Identification Cost (UIC) for the U.S. Army Medical Research and Materiel Command (USAMRMC) is W03JAA.
NET AMT
| ITEM NO |
| SUPPLIES/SERVICES |
| QUANTITY |
| UNIT |
| UNIT PRICE |
| AMOUNT |
| OPTION |
| Business Operations Support Services |
FFP
Services to provide Business Operations Support Services to the CDMRP during the option period of 01 August 2018 - 31 July 2019. The contract price shall consider the requirements of the PWS and the annual estimated level of support provided in the PWS. This is an IDIQ contract so all funding will be applied at the task order level.
NET AMT
| ITEM NO |
| SUPPLIES/SERVICES |
| QUANTITY |
| UNIT |
| UNIT PRICE |
| AMOUNT |
| OPTION |
| Other Direct Costs |
COST
The Government assumes a CLIN for travel and travel-related expenses in the amount of $25,000 in the option period. All travel shall be reimbursed in accordance with the Joint Travel Regulations. This CLIN shall be used for tavel costs associated with Option Year 2 Support.
ESTIMATED COST
| ITEM NO |
| SUPPLIES/SERVICES |
| QUANTITY |
| UNIT |
| UNIT PRICE |
| AMOUNT |
| OPTION |
| Contractor Manpower Reporting |
FFP
Input of the Accounting for Contract Services information in the website operated and maintained by the Assistant Secretary of the Army (Manpower and Reserve Affairs). See the "Contractor Manpower Reporting" paragraph for specific reporting information. Reporting period will be the period of performance not to exceed 12 months ending 30 September of each government fiscal year and must be reported by 31 October of each calendar year. The Contractor shall provide evidence of compliance with the CMR requirement to the COR no later than 30 November of each calendar year. The Unit Identification Cost (UIC) for the U.S. Army Medical Research and Materiel Command (USAMRMC) is W03JAA.
NET AMT
| ITEM NO |
| SUPPLIES/SERVICES |
| QUANTITY |
| UNIT |
| UNIT PRICE |
| AMOUNT |
| OPTION |
| Business Operations Support Services |
FFP
Services to provide Business Operations Support Services to the CDMRP during the option period of 01 August 2019 - 30 July 2020. The contract price shall consider the requirements of the PWS and the annual estimated level of support provided in the PWS. This is an IDIQ contract so all funding will be applied at the task order level.
NET AMT
| ITEM NO |
| SUPPLIES/SERVICES |
| QUANTITY |
| UNIT |
| UNIT PRICE |
| AMOUNT |
| OPTION |
| Other Direct Costs |
COST
The Government assumes a CLIN for travel and travel-related expenses in the amount of $25,000 in the option period. All travel shall be reimbursed in accordance with the Joint Travel Regulations. This CLIN shall be used for tavel costs associated with Option Year 3 Support.
ESTIMATED COST
| ITEM NO |
| SUPPLIES/SERVICES |
| QUANTITY |
| UNIT |
| UNIT PRICE |
| AMOUNT |
| OPTION |
| Contractor Manpower Reporting |
FFP
Input of the Accounting for Contract Services information in the website operated and maintained by the Assistant Secretary of the Army (Manpower and Reserve Affairs). See the "Contractor Manpower Reporting" paragraph for specific reporting information. Reporting period will be the period of performance not to exceed 12 months ending 30 September of each government fiscal year and must be reported by 31 October of each calendar year. The Contractor shall provide evidence of compliance with the CMR requirement to the COR no later than 30 November of each calendar year. The Unit Identification Cost (UIC) for the U.S. Army Medical Research and Materiel Command (USAMRMC) is W03JAA.
NET AMT
| ITEM NO |
| SUPPLIES/SERVICES |
| QUANTITY |
| UNIT |
| UNIT PRICE |
| AMOUNT |
| OPTION |
| Business Operations Support Services |
FFP
Services to provide Business Operations Support Services to the CDMRP during the option period of 01 August 2020 - 30 July 2021. The contract price shall consider the requirements of the PWS and the annual estimated level of support provided in the PWS. This is an IDIQ contract so all funding will be applied at the task order level.
NET AMT
| ITEM NO |
| SUPPLIES/SERVICES |
| QUANTITY |
| UNIT |
| UNIT PRICE |
| AMOUNT |
| OPTION |
| Other Direct Costs |
COST
The Government assumes a CLIN for travel and travel-related expenses in the amount of $25,000 in the option period. All travel shall be reimbursed in accordance with the Joint Travel Regulations. This CLIN shall be used for tavel costs associated with Option Year 4 Support.
ESTIMATED COST
| ITEM NO |
| SUPPLIES/SERVICES |
| QUANTITY |
| UNIT |
| UNIT PRICE |
| AMOUNT |
| OPTION |
| Contractor Manpower Reporting |
FFP
Input of the Accounting for Contract Services information in the website operated and maintained by the Assistant Secretary of the Army (Manpower and Reserve Affairs). See the "Contractor Manpower Reporting" paragraph for specific reporting information. Reporting period will be the period of performance not to exceed 12 months ending 30 September of each government fiscal year and must be reported by 31 October of each calendar year. The Contractor shall provide evidence of compliance with the CMR requirement to the COR no later than 30 November of each calendar year. The Unit Identification Cost (UIC) for the U.S. Army Medical Research and Materiel Command (USAMRMC) is W03JAA.
NET AMT
PERFORMANCE WORK STATEMENT
PERFORMANCE WORK STATEMENT
Business Operations Support Services
SECTION 1.0: GENERAL INFORMATION
0. Purpose To award a contract for business operations services in support of the Congressionally Directed Medical Research Programs (CDMRP), the US Army Medical Research and Materiel Command (USAMRMC) and its subordinate organizations.
To support the tasks identified below requires an experienced and cohesive team of junior and senior level personnel who can demonstrate a comprehensive understanding of the requirements to produce acceptable deliverables within the required timelines while meeting cost, schedule, and performance requirements.
The Government reserves the right to include scientific support for other federal agencies. These efforts may be in conjunction with changes directed by USAMRMC or a separate task. The Contractor shall provide all necessary qualified personnel to provide business operations support for each of the selected organizations.
1.2 Background
The USAMRMC is a major subordinate Command of the United States Army Medical Command. The Commanding General (CG), USAMRMC, directs the management of a number of medical research, development and acquisition programs. Research includes breast, prostate, ovarian and lung cancer, defense health, neurofibromatosis, tuberous sclerosis complex, autism, psychological health/traumatic brain injury, spinal cord injury research, bone marrow failure, multiple sclerosis medical imaging, medical informatics, behavioral health, medical simulators, mobile health applications, medical robotics, deployed health, and other medical research programs. The USAMRMC is responsible for planning, coordinating, integrating, programming, budgeting and executing these programs.
1.3 Period of Performance
The anticipated period of performance of this contract is date of contract award for 12 months. There will also be four (4) one-year renewable options to be exercised at the discretion of the government (total potential of a five [5] year contract). The Contract Specialist will notify the Contractor of the intent to exercise an option year 30 calendar days before the option is to be exercised.
1.4 Key Personnel
Key Personnel will be identified at the task order level. Substitutions of proposed Key Personnel shall not be allowed for a period of six months after award, except under extreme circumstances. Any substitution or replacement of Key Personnel shall have qualifications equal to or greater than the individuals proposed. For temporary and/or permanent replacement of Key Personnel, the Contractor shall provide a resume for each individual to the COR. Resumes shall be provided at least one week (or as mutually agreed upon) prior to making any personnel changes. The Government reserves the right to pre-approve any replacement or substitutions of Key Personnel. Contractor personnel must submit necessary information to start the clearance review process prior to reporting for performance.
1.5 Hours of Operation
USAMRMC operates on a Monday through Friday work schedule except US Federal Holidays. Overtime is only permitted when pre-approved by the Contracting Officer. Overtime typically occurs during business travel. Normal hours of operation are 7:30 AM to 4:30 PM. Telework and alternate work schedules may be considered.
During post closures (due to weather, security or other reasons), contractors hours/time will not be covered by this contract unless contractors have coordinated with the COR in advance to perform specific tasks off-site, or if their work is normally performed off of the government installation.
1.6 Contract Kick-Off Meeting
The Contractor shall contact the COR to set up a post-award conference with the COR and other designated staff, within 30 business days after the start date of the contract.
1.7 Contract Description
The government intends on awarding an Indefinite Delivery Indefinite Quantity requirements contract with firm fixed price task/delivery orders.
1.8 Travel
Travel may be required to perform tasks in Section 4.0 below. The COR is the travel order approval authority as designated in writing by the Contracting Officer. All travel requirements (including plans, agenda, itinerary, or dates) shall be pre-approved by the COR and is on a strictly cost reimbursable basis. The Contractor shall be authorized travel expenses consistent with the substantive provisions of the JTR and the limitation of funds specified in the task order. Costs for travel shall be billed in accordance with the regulatory implementation of Public Law 99-234 and FAR 31.205-46 Travel Costs, subject to local policy and procedures.
1.9 Non-Personal Services
This award identifies services that are strictly non-personal in nature.
1.10 Severable / Non-Severable Services
This award identifies services that are severable in nature.
1.11 Inherently Governmental Functions
This requirement has been reviewed and contains no services that are inherently governmental functions.
1.12 Organizational Conflict of Interest (OCI) Category
OCI is categorized into three broad categories, as defined in Attachment 1, for purposes of identifying, avoiding or mitigating against OCIs in accordance with FAR Subpart 9.5. If the Offeror/Contractor believes that a real or apparent OCI may exist as a result of an award, the Contractor shall also submit an OCI Mitigation Plan with its proposal as outlined in Attachment 1.
Contractor participation in more than one of these areas may give rise to an unfair competitive advantage resulting from access to advance acquisition planning, source selection sensitive or proprietary information. Furthermore, Contractor participation in more than one area may give rise to a real or apparent loss of Contractor impartiality and objectivity where its advisory or planning assistance in one area potentially affects its present or future participation in another area.
The purpose of this categorization is to accomplish the following three objectives: (1) to inform prospective Offerors that CDMRP presumes that award of a contract or order in the subject category will give rise to real or apparent OCI’s with respect to requirements in the other two categories and or may give rise to an CCI in the same category; (2) to assist current Contractors and prospective Offerors in developing their own business strategies regarding participation in CDMRP requirements and in identifying and, where possible, avoiding or mitigating against OCIs; and (3) to ensure that all current Contractors and prospective Offerors are afforded the maximum practicable opportunity to compete for all CDMRP requirements consistent with the restrictions required under FAR Subpart 9.5 and sound business practices.
For purposes of identifying and/or mitigating against OCIs, CDMRP will examine all its services requirements and acquisitions regardless of the cognizant contracting activity (e.g., USAMRAA, GSA, other agency Multiple Award Schedules, etc.) or the type of contract vehicle used (e.g., FSS order, Fair Opportunity competitive order under Multiple Award ID/IQ Contracts, competitively negotiated awards under FAR Part 15, etc.).
Each CDMRP services solicitation will therefore be designated as falling within one of the three above defined categories. The work called for under this contract / order has been determined by CDMRP to fall within the following OCI category:
Category 1: Internal Support
SECTION 2.0: GOVERNMENT-FURNISHED PROPERTY AND SERVICES
2.1 General Information
The government must provide the facilities, equipment and materials listed here.
2.2 Government-Furnished Property
The government shall provide office space at the government site designated in the delivery order The government shall also make available a personal computer, telephone, fax machine, copying and scanning machine, printer, and supplies necessary to perform the work on-site. If the employee is a teleworker, the government shall provide required government furnished equipment, but telephone, internet connectivity, and other equipment will not be provided and be the sole responsibility of the contractor’s employee.
2.3 Government-Furnished Services
The government shall provide custodial, utility, pest control, telephone, refuse collection, and postage (government related materials only) services for government provided space.
2.4 Government-Mandated Training
All government mandated training (noted in Section 3.0 below) is required for all individuals who are physically located at Fort Detrick or require network access, including contractors. All government mandated training shall be government furnished and shall be completed online or on-site, during duty hours, and in accordance with established timelines.
SECTION 3.0: CONTRACTOR REQUIREMENTS
3.1 Contractor Personnel Minimum Requirements
3.1.1 The contractor must have a signed letter of commitment from the proposed key personnel in response to this solicitation and must be available to begin work at the CDMRP provided facility immediately upon award (as outlined in section 2.2 above).
3.1.2 The contractor shall accomplish the assigned work by employing and utilizing qualified personnel with skills, and when required training, and experience. The contractor shall match personnel skills to the work or task. The contractor shall ensure the labor categories as defined in the Labor Categories and Descriptions labor rates, and man-hours utilized in the performance of each task order issued hereunder will be the minimum necessary to accomplish the task. The contractor shall provide the necessary resources and infrastructure to manage, perform, and administer the contract and task orders. The governments estimated labor categories and descriptions are provided in Attachment 2.
3.1.3 All contractor personnel requiring access to a government information system who are proposed on this contract shall be designated as ADP III at a minimum as defined by Department of Defense Regulation 5200.2R (for reference, review http://www.dtic.mil/whs/directives/corres/pdf/52002r_0187/p52002r.pdf). Each employee must also be a United States citizen. This is necessary so the contract employee may be granted access to the Fort Detrick domain. The CDMRP will initiate the process with the appropriate personnel at Fort Detrick for the successful offeror’s employees to obtain a National Agency Clearance and Inquiries (NACI). If contractor personnel are unable to receive a favorable NACI and/or be a United States citizen, that individual may not be employed under this contract.
3.1.4 All contractor employees, including sub-contractor employees, requiring access to Army installations, facilities or controlled access areas shall complete AT Level I training within (30) calendar days after contract start date. The contractor shall submit certificates of completion for each affected contractor employee and sub-contractor employee to the COR and CDMRP Training Officer within five (5) calendar days after completion of training by all employees and sub-contracting personnel. AT Level I awareness training is available at https://atlevel1.dtic.mil/at.
3.1.5 The contractor and all associated sub-contractor employees shall comply with applicable installation, facility, and area commander installation and facility access and local security policies and procedures. The contractor shall also provide all information required for background checks to meet installation access requirements to be accomplished by the installation Security Office. The contractor workforce must comply with all personnel identity verification requirements as directed by DoD, HQDA, and local policy. In addition to the changes otherwise authorized by the changes clause of this contract, should the Force Protection Condition (FPCON) at any individual facility or installation change, the Government may require changes in contractor security matters or processes.
3.1.6 All contractor employees with access to a government information system must be registered in the Army Training Certification Tracking System (ATCTS) at commencement of services and must successfully complete the DoD Information Awareness training prior to access to the information system and then annually thereafter. The CDMRP Training Officer will register contractor employees and will be responsible for tracking and uploading all training certificates into ATCTS.
3.1.7 All contractor employees and associated sub-contractor employees with access to a government information system must complete Level I Operations Security (OPSEC) training within 30 calendar days of their reporting for duty. All contractor employees must complete annual OPSEC awareness training thereafter.
3.1.8 All contractor employees and associated sub-contractor employees with access to a government information system must complete the DoD IA Awareness training before issuance of network access and annually thereafter. All contractor employees working IA/IT functions must comply with DoD and Army training requirements in DoDD 8570.02, DoD 8570.01-M and AR 25-2 within six months of employment.
3.1.9 All contractor employees and associated sub-contractor employees with access to a government information system must complete the annual Health Insurance Portability and Accountability Act (HIPAA) and Privacy Act Security Training annually. The Contractor and subcontractor employees shall complete this required non-residential initial core training course and annual refresher training thereafter.
3.1.10 Subjective to Key Task 4.3 below, per DoD 8570.01-M, DFARS 252.239.7001, and AR 25-2, the contractor employees supporting these functions shall be appropriately certified upon contract award. The baseline certification as stipulated in DoD 8570.01-M must be completed upon contract award. All full-time personnel supporting task 4.3 on this contract are required to perform these functions at the government provided facility. Personnel are required to have system administrator level access to perform the duties detailed below. In addition, personnel are required to have access to the SIPRNet and are required to have, at minimum, a Secret security clearance with NACLC background investigation. The contractor shall propose personnel who meet IAT Level 1 requirements. In order to meet IAT Level 1 requirements, the proposed personnel must have a valid IA Baseline Certification which consists of COMPTIA A+, COMPTIA Network+ certification, or (ISC)2 SSCP certification (any one will suffice). Personnel proposed must also enroll in the continuing education program for those commercial certifications required in the IA Baseline Certification. Proposed personnel are also required to have a Computing Environment (CE) commercial certification (list of certifications that fulfill this requirement is extensive but most commercial certifications suffice). Note that the same IA Baseline Certification cannot fulfill the CE certification requirement. Costs for these certifications shall be the responsibility of the contractor. However, if government regulations change during the period of performance of this contract, the government will be financially responsible for the costs for the contractors’ personnel to comply with the new regulations.
SECTION 4.0: PERFORMANCE OBJECTIVES
The CDMRP requests contractor support personnel to provide junior and senior level personnel to perform the following tasks which shall be further articulated at the task order level:
4.1 Objective 1: Provide Business Operations Support
The contractor shall provide all business operational support to the CDMRP by performing the following Key Tasks:
4.1.1 Key Task: Financial Management and Analysis
The contractor shall provide advanced level financial reporting and analysis of all funds within the CDMRP. Continually monitor the financial position of existing program funds including budget and actual data monitoring and reporting is crucial. Accurate and timely fiscal information reporting to the CDMRP Chief Financial Officer is critical to adequately direct, organize and monitor the program resources. Maintain the developed database of all past and present program funds. This shall include the capability to maintain and graphically present knowledge of the current budget status for past, present and projected extramural execution plans. Monthly reports summarizing funding status, commitments, obligations and comparison to budget will be required. Track all appropriations and withholds assigned to the CDMRP for management or execution. Track funding on all research assistance agreements awarded by the CDMRP and insure obligation by fiscal year end. Provide the necessary funding information for the preparation of contract funding documents to include service contract approval forms and any other forms necessary to initiate the acquisition. Initiate purchase requests in the General Fund Enterprise Business System (GFEBS) and monitor the flow of funding documents through the acquisition process to insure contract award and fund obligation by fiscal year end. Support the CDMRP’s Activity Based Costing model. Execute funding for all research and support requirements using GFEBS, EGS, financial databases, fund transfers, direct charges, and MIPRs.
4.1.2 Key Task: Business Management and Analysis
The contractor shall provide assistance to the CDMRP Acquisition Managers and Contracting Officer Representatives (COR) regarding all service contract administration in support of CDMRP. Maintain and track service contracts regarding compliance, deliverables, contract expiration, and potential funding issues. Assist in the development of service contract Performance Work Statements. Assist CORs with contractor evaluation collection and collation and proactively remind CORs to complete their required monthly/quarterly evaluations. Track contract funding and coordinate with the appropriate personnel regarding excess funds and the recuperation and redistribution of funding on service contracts as often as required by the COR. Assist in the development of justifications for the manpower planning budget advisory council regarding contract actions. Meet with the finance staff periodically regarding status of contract funding and notify CORs of any funding issues, needs or requirements. Assist the Acquisition Managers in conducting market research. Assist the program managers in the development of assumptions for program task orders regarding specific requirements for contract support. Complete all required service contract documents such as the Service Contract Approval Forms. Assist all CORs with service contract file organization and updates.
4.1.3 Key Task: Senior Information Management and Information Assurance Services The contractor shall provide advanced level information technology (IT) assistance with tasks focused on RMF certification (formerly DIACAP accreditation), information assurance (IA) documentation, security awareness training, maintaining certification records and general information technology support to the CDMRP personnel. Coordinate IT support for all CDMRP and provide consulting services for all IT and IA related efforts and taskers. Develop, as required, necessary IA documentation; a Contingency of Operations Plan, and Configuration Management plan. Coordinate IT support with demonstrated proficiency in the following areas: Complete understanding of Microsoft Group Policy to include policy testing and production system administration using the Microsoft Group Policy Management Console. Provide end-user support for Blackberry SMIME PDA’s, to include basic troubleshooting and reactivation. Coordinate and configure web meetings using the approved Army web collaboration tool. A complete knowledge of Symantec Ghost Server with the ability to push/receive images, create custom boot disks, and manage multiple organizational specific images. Implement information assurance vulnerability management (IAVM) dissemination, reporting, compliance and verification procedures. Report security violations and incidents following required USAMRMC reporting procedures. Ensure implementation of periodic security inspections, assessments, tests, and reviews, including STIG Compliance. Review the status of all Information Systems and networks at a minimum of semi-annually to ensure no relevant security changes have been made to invalidate the C&A. Ensure approved procedures are in place for clearing, purging, destroying, and releasing system memory, media and devices. Review all IA C&A support documentation packages, system fielding, operations, and/or upgrade requirements to ensure accuracy, completeness, and compliance with minimal risk acceptance standards. Maintain, as required, a repository for all systems C&A documentation and modifications, version control, and management of GOTS, COTS, and non-developmental items (NDIs). Ensure that all CDMRP ISs, within the scope of responsibility, are properly certified and accredited in accordance with DIACAP and configuration management policies and best practices before operating or authorizing the use of hardware and software on an IS or network. Coordinate all Defense Business Certification (DBC) efforts for CDMRP business systems. Requires personnel to have system administrator level access and advanced clearances which will be further articulated in the Performance Work Statement.
4.1.4 Key Task: Human Resource/Personnel Services
The contractor shall act as the primary point of contact for all CDMRP manpower, civilian personnel, and Intergovernmental Personnel Act (IPA) agreement personnel actions. Coordinate and facilitate with the appropriate offices within USAMRMC. Coordinate federal civilian personnel appraisals and ratings with the appropriate personnel. Complete all paperwork necessary for federal civilian personnel actions requiring renewal. Coordinate and process all IPA paperwork and work closely with universities and organizations to obtain certifications for the IPA program. Coordinate and facilitate all IPA actions with the appropriate offices within USAMRMC. Complete all IPA documentation as required and process miscellaneous payment documents in Wide Area Work Flow and the General Fund Enterprise Business System. Act as the primary point of contact for the CDMRP Table of Distribution and Allowances (TDA) and develop/process manpower survey documentation as required. Update the CDMRP TDA as required. Maintain monthly strength reports as required by USAMRMC and CDMRP. Assist the CDMRP Internal Control Administrator with Internal Control requirements. Track all official taskers to ensure timely submission. Record all Executive Summaries submitted by CDMRP leadership on the tracking log. Serve as the CDMRP records manager for the Army Records Information Management System. Provide executive level administrative support to the CDMRP Director and Deputy Director.
SECTION 5.0: QUALITY ASSURANCE SURVEILLANCE PLAN (QASP):
5.1 The COR shall inspect the services performed by the contractor by reviewing work products on a random sampling basis and by obtaining regular customer feedback.
5.2 The contractor shall contact the COR to set up quarterly evaluation meetings to discuss the status of the contract, deliverables, contract performance and results of the QASP evaluation. Prior to meeting, the CDMRP contract manager will coordinate schedules for government staff (Contract Officer, Contract Specialist, COR and CDMRP personnel) to receive input for the evaluation of the performance of the contractor.
5.3 Specific QASP surveillance items shall be negotiated at the task order level. A QASP is provided with the minimum requirements and additional items shall be added per the task order performance work statement (Attachment 3).
SECTION 6.0: DELIVERABLES
6.1 Delivery Address
All deliverables shall be submitted to the COR designated in the COR appointment letter.
6.2 Method of Delivery:
Electronic copies shall be delivered using Microsoft Office suite of tools (for example, MS Word, MS Excel, MS PowerPoint) or in Adobe PDF format, unless otherwise specified by the COR. Electronic submission shall be made via email, unless otherwise agreed to by the COR.
6.3 Deliverables
6.3.1 Confidentiality Agreement (Deliverable 1)
For each task order awarded under the resulting contract, the Contractor shall sign the CDMRP Confidentiality Agreement (Attachment 4) and ensure that all staff including all employees, subcontractors, and consultants assigned to or performing under the task order execute, sign, and adhere to the terms of the Non-Disclosure Statement. Assignment of key staff who has not executed this statement or failure to adhere to this statement may constitute default on the part of the Contractor.
6.3.2 Monthly Task Status Report (Deliverable 2)
The Contractor shall submit a Monthly Report for each task order issued under this contract. The report shall be sorted by the task order number. The report shall include progress, status, and any problems/issues encountered as applicable to task order type. This report does not replace reporting on Fixed Fee as required by FAR 52.216-8. The Contractor shall require and incorporate input from subcontractors where there are critical or significant tasks related to the prime contract. Critical or significant tasks shall be defined by mutual agreement between the Government and the Contractor. The format for the report shall be agreed upon by the Government and Contractor. Additional reporting requirements will be identified at the task order level.
6.3.3 Incoming Transition Plan (Deliverable 3)
6.3.3.1 The Contractor shall provide an Incoming Transition Plan for the 30 day period prior to full task order performance. This may include the following tasks:
- Obtaining Ft. Detrick ID and Common Access Card (CAC) for appropriate personnel, scheduling and completing Government required training and certification in accordance with the AT/ OPSEC requirements in accordance with Section 3 of the performance work statement, Orientation phase and program to introduce Government personnel, programs, and users to the Contractor's team, tools, methodologies, and business processes, Coordination with Government representatives, Review, evaluation, and transition of incumbent support services, Transfer of Government Furnished Equipment (GFE) and Government Furnished Information (GFI), and GFE inventory management assistance.
6.3.4 Outgoing Transition Plan (Deliverable 4)
6.3.4.1 The Contractor shall provide an Outgoing Transition Plan for the 60 day period prior to contract end when work is being transitioned from this active contract to a follow-on contract/order or Government entity. This transition may be to a Government entity, another Contractor, or to the existing Contractor under a new contract/order.
6.3.4.2 In accordance with the Government-approved plan, the Contractor shall assist the Government in planning and implementing a complete transition from this Contract and/or orders issued under this Contract to a successful provider. This shall include formal coordination with Government staff and successor staff and management. The transition plan may include tasks such as:
· Ensuring continuity of services
· Coordination with Government representatives
· Transition of historic data to new Contractor system including a list of current incumbent contractor personnel
· Transfer of any Contractor purchased Government owned assets (if applicable)
· Transfer of GFE and GFI and GFE inventory management assistance
· Coordination with the Government to account for government keys, ID/access cards, and any security codes (if applicable)
6.3.5 Contractor Manpower Reporting (CMR)
Accounting for Contract Services: This requirement is to be completed on an individual task order basis. The Office of the Assistant Secretary of the Army (Manpower & Reserve Affairs) operates and maintains a secure Army data collection site where the Contractor will report ALL Contractor manpower (including sub-Contractor manpower) required for performance of this contract. The Contractor is required to completely fill in all the information in the format using the following web address: https://cmra.army.mil. The required information includes (1) Contract Number; (2) Delivery Order Number (if applicable); (3) Task Order Number (if applicable); (4) Requiring Activity Unit Identification Code (UIC); (5) Command; (6) Contractor Contact Information; (7) Federal Service Code (FSC); (8) Direct Labor Hours; (9) Direct Labor Dollars; and (10) Location. In the event the Contracting Officer Representative (COR)/Contracting Officers’ Technical Representative (COTR) has not entered their data requirements first, the Contractor must also enter the COR/COTR required data with the exception of fund cite, obligations, and disbursement data. The CMRA helpdesk can be reached at 703/695-5103 or 703/695-5058 for any technical questions. The helpdesk can also be contacted via email: contractormanpower@hqda.army.mil. As part of its quote or offer, the Contractor shall also provide the estimated total cost (if any) incurred to comply with this reporting requirement. The reporting period will be the period of performance not to exceed 12 months ending 30 September of each Government fiscal year and must be reported by 15 November of each calendar year. The contractor shall provide verification of CMR submission to the COR (Deliverable 5).
6.3.6 Base Contract Deliverables
A summary of deliverables for the base contract follows:
| Item |
| Title |
| Distribution |
| Contract Section |
| Initial |
| Subsequent |
| Deliverable 1 |
| Confidentiality Agreement |
| CDMRP: COR |
USAMRAA: CS, KO
| PWS Section 6 |
| Submitted at the Task Order Level |
| As necessary on the Task Order Level |
| Deliverable 2 |
| Monthly Task Status Report |
| CDMRP: COR |
USAMRAA: CS, KO
| PWS Section 6 |
| Submitted at the Task Order Level |
| As necessary on the Task Order Level |
| Deliverable 3 |
| Transition-In Plan |
| With Proposal |
| PWS Section 6 |
| Included in Technical Approach of Proposal |
| Updated as needed |
| Deliverable 4 |
| Transition-Out Plan |
| CDMRP: COR |
USAMRAA: CS, KO
| PWS Section 6 |
| 90 days prior to expiration of contract |
| Updated as needed |
SECTION 7.0: SECURITY REQUIREMENTS
7.1 Information Security
Establish appropriate administrative, technical, and physical safeguards to protect any and all Government data. Ensure the confidentiality, integrity, and availability of Government data in compliance with all applicable laws and regulations, including data breach reporting and response requirements, in accordance with DFAR Subpart 224.1 (Protection of Individual Privacy), which incorporates by reference DoDD 5400.11, “DoD Privacy Program,” May 8, 2007, and DoD 5400.11-R, “DoD Privacy Program,” May 14, 2007. The contractor shall also comply with federal laws relating to freedom of information and records management.
7.1.1 Health Insurance Portability and Accountability Act (HIPAA) Comply with all requirements of the Health Insurance Portability and Accountability Act of 1996 (HIPAA) (Pub. L. 104-191), as implemented by the HIPAA Privacy and Security Rules codified at 45 C.F.R. Parts 160 and 164, and as further implemented within the Military Health System (MHS) by DoD 6025.18-R, "DoD Health Information Privacy Regulation," January 24, 2003, and DoD 8580.02-R, “DoD Health Information Security Regulation, July 12, 2007. Comply with all applicable HIPAA-related rules and regulations as they are published and as further defined by later-occurring Government requirements and DoD guidance, including current and forthcoming DoD guidance implementing applicable HIPAA amendments under the American Recovery and Reinvestment Act of 2009 (ARRA). Any rules and regulations that are published, and/or requirements that are defined after the award date of this contract, and that require expenditure of additional Contractor resources for compliance, may be considered “changes” and will be subject to the “changes” clause under the contract.
7.1.2 Breach Response
DoD 5400.11-R, “DoD Privacy Program,” May 14, 2007, defines a breach as the “actual or possible loss of control, unauthorized disclosure, or unauthorized access of personal information where persons other than authorized users gain access or potential access to such information for other than authorized purposes where one or more individuals will be adversely affected.” Within one hour of discovery, the breach must be reported to the US Computer Emergency Readiness Team (US CERT) at https://forms.us-cert.gov/report/ and to the TMA Privacy Office at PrivacyOfficerMail@tma.osd.mil as well as the USAMRMC IA and CDMRP IA.
Adhere to the reporting and response requirements set forth in the Office of the Secretary of Defense (OSD) Memorandum 1504-07, “Safeguarding Against and Responding to the Breach of Personally Identifiable Information,” June 5, 2009; DoD 5400.11-R, and applicable TMA Privacy Office guidance, including current and forthcoming DoD guidance on ARRA breach notification requirements, available at: http://www.tricare.mil/tmaprivacy/breach.cfm.
7.1.3 Privacy Impact Assessment (PIA)
Provide for the completion of a Privacy Impact Assessment (PIA) for any applicable systems that collect, maintain, use or disseminate personally identifiable information (PII) or protected health information (PHI) about members of the public, federal personnel, contractors, or in some cases foreign nationals.
To begin the PIA process, Contractors are responsible for the completion of the PIA Determination Checklist. This Checklist provides basic system information to the TMA Privacy Office and ensures that the appropriate decision concerning PIA requirements is made. The Checklist can be downloaded from http://www.tricare.mil/tmaprivacy/downloads/PIADC.121008.pdf.
Contractors are responsible for the employment of practices that satisfy the requirements and regulations of: Section 208 of E-Government (E-Gov) Act of 2002, (Pub. L. 107-347); DoDI 5400.16, “DoD Privacy Impact Assessment (PIA) Guidance,” February 12, 2009; and, Office of Management and Budget (OMB) Memorandum 03-22, “OMB Guidance for Implementing the Privacy Provisions of the E-Government Act of 2002,” September 26, 2003. When completing a PIA, the Contractor is responsible for using the DoD-approved PIA Template, DD Form 2930, available at http://www.dtic.mil/whs/directives/infomgt/forms/eforms/dd2930.pdf.
Completed PIA Determination Checklists and DD Form 2930s will be sent to the TMA Privacy Office at piamail@tma.osd.mil.
7.1.4 Privacy Act and HIPAA Training
Ensure that all staff including subcontractors and consultants comply with the training requirements of the Privacy Act of 1974 (5 U.S.C. 552a) and Health Insurance Portability and Accountability Act of 1996 (HIPAA) (Pub. L. 104-191). The training requirements are mandated by OSD Memorandum 15041-07, “Safeguarding Against and Responding to the Breach of Personally Identifiable Information;” DoD 6025.18-R, “DoD Health Information Privacy Regulation,” January 24, 2003; and the TMA Workforce Training Policy Memorandum, dated May 28, 2008, on the subject, “Workforce Training Policy Pursuant to the Department of Defense Privacy Act Regulations and the Department of Defense Health Insurance Portability and Accountability Act Privacy and Security Regulations.”
Ensure that the annual Privacy Act and HIPAA training is completed by all staff assigned to or performing on this task order contract, including subcontractors and consultants. All required Privacy Act and HIPAA training will be conducted online through Military Health System Learn (MHS Learn) at https://mhslearn.csd.disa.mil to meet the above requirements. Ensure all employees and subcontractors supply a certificate of Privacy Act and HIPAA training completion to the Contracting Officer Representative (COR) within 30 days of being assigned to task order contract and on an annual basis based on the trainee’s birth month thereafter.
7.1.5 Records Management
When creating and maintaining official government records, comply with all federal requirements established by 44 United States Code (USC), 41 USC, 36 Code of Federal Regulations (CFR), Department of Defense (DOD) Administrative Instruction No. 15 (DOD AI-15), “Records Management, Administrative Procedures and Records Disposition Schedules,” and Chapter 2 of the TRICARE Operations Manual.
7.1.6 Freedom of Information Act (FOIA) Office
TRICARE Freedom of Information Act Service Center procedures require a written request under FOIA to be addressed to the Freedom of Information Officer, USAMRAA. The request shall describe the desired record as completely as possible to facilitate its retrieval from files and to reduce search fees which may be borne by the requestor. No more than ten working days shall elapse after a request has been received by the Freedom of Information Officer before notification is sent that the request has been granted or denied. The administrative time limit for responding to FOIA requests does not begin until the request is received by USAMRAA.
In response to requests received by contractors for the release of information, unclassified information, documents and forms which were previously provided to the public as part of routine services shall continue to be made available in accordance with previously established criteria. All other requests from the public for release of USAMRMC records and, specifically, all requests that reference the Freedom of Information Act shall be immediately forwarded to USAMRAA, ATTENTION: Freedom of Information Officer, for appropriate action. The contractor shall process requests by individuals for access to records about themselves under the Privacy Act procedures when those procedures are more advantageous to the requestor.
ADDITIONAL INSTRUCTIONS
PROPOSAL SUBMISSION INSTRUCTIONS.
a. POINT OF CONTACT (POC): Due to the difficulties in receipt of mail through normal postal services, questions and proposals shall be sent via E-mail to the POC, at courtney.f.chase.civ@mail.mil. The Offeror is responsible for ensuring receipt by the POC.
b. PROPOSAL QUESTIONS: Questions may be submitted to the POC via email No Later Than 13 May 2016 at 4:00PM Eastern Time. Follow-up/additional questions will not be accepted after this date. Answers to Contractor submitted questions will be provided via amendment posted to FedBizOpps.
c. PROPOSAL DUE DATE: No Later Than: 27 May 2016 at 4:00 PM Eastern Time (also shown in Block 8 of the solicitation).
d. ELECTRONIC SUBMISSION: Proposals shall be electronically submitted to the Point of Contact above. Your submission should include three separate parts: a Price proposal , a Non-Price proposal, and Solicitation/Representations and Certifications. The Non-Price proposal shall be submitted in MS Word or searchable PDF format. The Price proposal shall be submitted in MS Word or MS Excel 2000 or higher, but not greater than MS Word or MS Excel 2003 format. The firewall utilized by the Government contracting office does not authorize or accept zip files.
PROPOSAL CONTENT AND FORMAT INSTRUCTIONS.
The Offeror’s submission shall include three separate parts: a Price proposal , a Non-Price proposal, and Solicitation/Representations and Certifications.
a. ADMINISTRATIVE FORMAT INSTRUCTIONS:
1. PAGE LIMITS: Non-price proposals are limited to 25 double-sided pages. Pages should be numbered consecutively throughout the document and not by sections. For any sections of a proposal with a defined page limit, pages exceeding the specified limit will be removed and not forwarded for evaluation. The following sections are not subject to page limits:
1. Table of Contents
1. Title page
1. Contractor Task Order POC Cover Page
1. Past Performance Questionnaires
1. Transition-In Plan
1. Resumes and Letters of Intent of Key Personnel
1. FORMATTING: Proposal content shall be no smaller than Times New Roman font 12 point. Exhibits, graphics, charts, captions, etc., shall be no smaller than 10 point.
b. NON-PRICE PROPOSAL CONTENT INSTRUCTIONS The Offeror’s non-price proposal shall clearly reflect the offerer’s approach to execute and comply with the performance requirements identified in the PWS, regardless of the Government’s estimated effort. Your non-price proposal, including any supporting documentation, is to be clear and concise. The level of effort proposed must be consistent with the proposed solution outlined in your non-price proposal. The proposal must fully document and substantiate a cross mapping of your price approach as it equates to the non-price proposal. If you intend to use any labor categories that you feel are consistent in duties with the level of effort labor categories but are titled differently, in accordance with your cost accounting procedures, you must cross map those labor categories to the Government’s PWS to ensure your proposal receives a proper evaluation. All items should be addressed in the evaluation criteria.
The Offeror’s non-price proposal shall contain the following:
Technical Approach Experience Management Approach Past Performance
Factor 1 - Technical Approach:
The Offeror’s proposed Technical Approach shall demonstrate the excellence and appropriateness of the techniques, methods, and processes the offeror plans to use to successfully accomplish the objectives specified in the Performance Work Statement (specifically “how” the objectives will be accomplished), namely:
1. Financial Management and Analysis Support
1. Business Management and Analysis Support
1. Senior Information Management and Information Assurance Support
1. Human Resource/Personnel Support
1. Transition-In Plan
Offerors shall submit a Transition-In Plan for 30 days of incoming transition support from contract to contract. This plan is not subject to the page limitations.
The Transition In Plan shall describe in detail how the Contractor will transition in to the resultant contract to include being capable of providing full performance on the day after the end of the transition-in period.
The Offeror…
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