AF_Consolidated_PWS_Attachmernt_IIIR.pdf

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SECTION C

PERFORMANCE WORK STATEMENT

(PWS)

For DLA Energy Contracted Operations and

Management Services on

Air Force Installations

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ATTACHMENT IIIR

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TABLE OF CONTENTS

SECTION C-1.0 INTRODUCTION

C-1.1 General Description

SECTION C-2.0 BACKGROUND

C-2.1 DLA Energy Mission C-2.2 AF Mission C-2.3 Transition to DLA Energy

SECTION C-3.0 SCOPE

C-3.1 General Scope of Work C-3.2 Contract Turnover

SECTION C-4.0 APPLICABLE DIRECTIVES

C-4.1 General

SECTION C-5.0 PERFORMANCE REQUIREMENTS

C-5.1 Staffing C-5.2 Operations C-5.2.1 Fuels Service Center (FSC) C-5.2.2 Product Receipt C-5.2.2.1 Return to Bulk (RTB) C-5.2.3 Product Storage C-5.2.4 Product Issues C-5.2.4.1 Flightline Issues/Defuels C-5.2.4.2 Organizational Tank Issues/Defuels C-5.2.4.3 Retail Service Station Issues C-5.2.4.4 Cryogenics Issues C-5.2.5 Inventory Management C-5.2.5.1 Physical Inventory Management C-5.2.5.2 Accounting/Auditability C-5.2.5.2.1 Automation Requirements C-5.2.6 Quality Surveillance/Laboratory C-5.3 Maintenance C-5.3.1 Operator Maintenance C-5.3.2 Preventive Maintenance (PM) C-5.3.2.1 Contractor Performed PM C-5.3.2.2 Government Performed PM C-5.3.3 Sustainment, Restoration, and Modernization (SRM)/Military

Construction (MILCON) C-5.3.4 Buildings and Grounds Maintenance C-5.3.5 Other Maintenance C-5.3.6 Vehicle Maintenance C-5.3.7 Cryogenics Maintenance

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C-5.4 Safety C-5.5 Security C-5.6 Environmental Protection C.5.6.1 Government Provided Documents C-5.6.2 Leak Detection C-5.6.3 Spill Response C-5.7 Training C-5.7.1 Government Provided Training C-5.7.2 Air Force Training C-5.7.3 ANG/AFRES Training C-5.7.4 Organizational Tank Custodian Training C-5.8 Contractor and On-Site Items C-5.8.1 Contractor Owned Items C-5.8.1.1 Disposition of Contractor Owned Items C-5.8.1.2 Uniforms, Clothing, and Safety Equipment C-5.8.1.3 Contractor Owned General Purpose Vehicles C-5.8.1.4 Contractor Owned Special Purpose Vehicles C-5.8.2 On-Site Equipment, Facilities, and Services C-5.8.2.1 Other Items and Services C-5.8.2.1 Inventory of On-Site Equipment/Property C-5.8.2.3 Unauthorized Use of Facilities C-5.9 Other Performance Requirements

SECTION C-6.0 DELIVERABLES

C-6.1 Contractor Detailed Plans C-6.1.1 Contract Compliance Plan (CCP) C-6.1.2 Operations Plan C-6.1.3 Maintenance Plan C-6.1.4 Safety Plan C-6.1.5 Security Plan C-6.1.6 Environmental Protection Plan C-6.1.7 Training Plan

APPENDIX A DEFINITIONS

APPENDIX B ABBREVIATIONS AND ACRONYMS

APPENDIX C APPLICABLE DIRECTIVES AND FORMS

APPENDIX D PERSONNEL

APPENDIX E PERFORMANCE REQUIREMENTS/SERVICE DELIVERY

SUMMARY

APPENDIX F ADDITIONAL LOGISTICS SUPPORT

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APPENDIX G-AE NOT USED

APPENDIX AF AIR FORCE INSTALLATION INFORMATION

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SECTION C-1.0 INTRODUCTION

C-1.1 General Description This PWS is for Defense Logistics Agency (DLA) Energy contracted operational and management services on Air Force (AF) installations. General services are identified under Scope of Work and Performance Requirements, and base specific requirements will be specified through incorporation in Appendix AF.

SECTION C-2.0 BACKGROUND

C-2.1 DLA Energy Mission Prior to 1992, DLA Energy, formerly named Defense Energy Support Center, operated as wholesale supplier of bulk petroleum products to working capital funds maintained by the Military Services. Since 1992, DLA Energy has significantly expanded its footprint by assuming responsibility as the Department of Defense (DoD) Integrated Material Manager for Defense Working Capital Fund (DWCF) Class III Bulk Petroleum and Aerospace energy products.

Throughout this period, Military Services have generally retained management responsibility for the operation, maintenance, and funding of their on-installation fuel functions.

In August 2004, DoD designated the Director of DLA as the DoD Executive Agent (EA) for Bulk Petroleum, and DLA delegated responsibility to DLA Energy in accordance with (IAW) DoD Directive 5101.8. This EA Directive mandates that DLA Energy ensure effective end-to-end distribution of bulk petroleum and represents an expansion of supply chain management, intended to promote, through partnership, the efficiency and effectiveness of all activities supporting DoD Bulk Petroleum logistics.

C-2.2 Air Force Mission The AF operates more than 100 facilities worldwide. The Logistics Readiness Squadrons (LRS) or Base Operating Support Services Contractors typically perform fuels management operations at these facilities. This encompasses bulk fuel storage; fuels distribution via hydrant systems and mobile equipment; inventory and accounting; quality surveillance; refueling maintenance;

cryogenics; and the ground products automated military service stations. Base Civil Engineering (BCE) typically performs preventive maintenance on the petroleum fixed facilities where this has not been contracted and still maintains base infrastructure.

C-2.3 Transition to DLA Energy In 2008, the AF requested DLA Energy assume operations and maintenance at 46 AF Government-owned, Government-Operated (GOGO) bulk aviation and bulk ground fuel storage locations. These were transformed into DLA Energy managed Government-owned, Contractor-operated (GOCO) facilities. Subsequently, Air Education and Training Command (AETC), Air Force Space Command (AFSPC), Air Force Global Strike Command (AFGSC), and Air Force Materiel Command (AFMC) approached DLA Energy to assume previously AF-contracted fuels and cryogenic management and alongside aircraft refueling operations at their locations.

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SECTION C-3.0 SCOPE

C-3.1 General Scope of Work The Contractor will be responsible for providing the necessary personnel and resources to accomplish all tasks specified herein at Contractor expense unless otherwise specifically stated otherwise. The Contractor will ensure safe, accurate, and timely receipt, storage, transfer, issue, and accountability of all DWCF-owned petroleum products and cryogenic products under their control. The Contractor will perform required maintenance to ensure facilities, associated systems, vehicles, and equipment remain operational to meet the base mission. The Contractor will comply with environmental protection, safety, and security directives. Tasks identified for the Fuels Service Center (FSC), Product Issues, Accounting/Auditability, Quality Surveillance/Laboratory, and Preventive Maintenance (PM) are performed by either the Contractor or Air Force as specified in Appendix AF. Contractor performance will be evaluated and payment based on the standards identified.

C-3.2 Contract Turnover The Contractor will receive, during the ten working days prior to the start of contract performance, assistance from current Contractor/military/government personnel, representatives from DLA Energy, and the Contracting Officer’s Representative (COR) to accomplish a joint facilities turnover inspection, product testing, and inventory. During the last ten working days of this contract, the incoming government/Contractor personnel shall be permitted access to the applicable fuels facilities to observe its operation. The outgoing Contractor shall assist DLA Energy, the COR, and the incoming operator to accomplish the facility turnover inspection, product testing, and inventory accounting as well as provide any relevant information concerning the facility and its operation including maintenance records and engineering documentation. The outgoing Contractor shall turn over all non-proprietary physical and electronic files, evidentiary matter, auditable documents, and other official records related to fuels management, operations, and maintenance to the incoming Contractor.

SECTION C-4.0 APPLICABLE DIRECTIVES

C-4.1 General. The Contractor shall comply with all applicable federal, state, local, and international agreements, laws, regulations, and policies including, but not limited to, the directives listed herein in performance of the contract effort. Administrative requirements of directives not directly pertaining to performance may be limited to DLA, DoD, and legal regulatory body requirements. Clarification of applicability should be obtained from the Contracting Officer if necessary. In the event of conflicting guidance, the most stringent requirements shall be followed.

SECTION C-5.0 PERFORMANCE REQUIREMENTS

C-5.1 Staffing. The Contractor shall staff with qualified personnel IAW para C-5.7, Appendix D, and their proposal to effectively perform all required PWS tasks and will ensure all personnel are adequately trained and certified to perform job tasks prior to performing tasks unsupervised. If necessary to perform PWS tasks beyond or after normal hours as listed in Appendix AF, the Contractor shall notify the COR (for information only) and will if possible

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7 As of March 18, 2016 accomplish the mission through reallocation of personnel or will otherwise provide the necessary resources using augmentation or overtime at Contractor expense without additional government funding. If requirements necessitate Contractor personnel return to conduct operations outside normal hours, the Contractor shall respond and provide required support within 1 hour of notification. The Contractor shall maintain a recall roster of personnel and will provide standby personnel contact information to applicable base points of contact for potential after hours or emergency support.

C-5.2 Operations. The Contractor shall conduct all necessary fuels and cryogenics operations to support base operations, deployments, exercises, and contingencies under normal conditions as well as during periods of heightened security, inclement weather, or other unique situations.

Operations must be safely and efficiently conducted to receive, store, transfer, issue, and account for products with appropriate controls to ensure fuel/cryogenic quality, maintain inventory accuracy, and ensure no environmental impact. In the event of failure of the existing facilities or equipment resulting in extended downtime, the Contractor may be required to perform the same functions using an alternative method provided by the government or the Contractor.

C-5.2.1 Fuels Service Center (FSC). The FSC will be staffed sufficiently on all shifts to ensure rapid and effective receipt and response to requests for support from authorized customers. The FSC will maintain up-to-date vehicle/facility/inventory status and inform management of any issues which may impact the ability to meet mission requirements.

The FSC will maintain a current electronic log containing all requests for service, incidents, spills, accidents, and any explanation/justification for not meeting performance requirements. The FSC will maintain key control for all assigned real property and vehicles and clipboards for refueling vehicles. The FSC will maintain communications at all times with Maintenance Operations Control Center (MOCC) and Base Operations as well as with servicing operations. The FSC will maintain accountability of base stations and hand held radios. The FSC will notify the COR and appropriate DLA Energy offices of either quality or quantity discrepancies.

C-5.2.2 Product Receipt. The Contractor shall receive products without causing operational delays or incurring demurrage. The Contractor shall coordinate receipt scheduling and quantities with the FSC and ensure sufficient ullage exists to accommodate receipts. For tank truck deliveries, the Contractor shall escort tank trucks to and from base gate and appropriate storage facilities as required. The Contractor shall verify documentation, seals if required, product on board, and offload completion. The Contractor shall perform required initial visual inspection of all fuel receipts. The Contractor shall ensure sampling and laboratory analysis of products IAW applicable directives. The Contractor will not offload products found to be non-conforming during receipt inspection or lab testing until approval has been granted by DLA Energy. Off-specification product will be isolated pending disposition instructions from DLA Energy Region. The Contractor shall notify the FSC of any product quality or quantity discrepancy. The Contractor shall prepare all documents required for product receipt.

C-5.2.2.1 Return to Bulk (RTB). The Contractor shall RTB non-suspect quality fuel from defuel units or bowsers upon request from FSC. Defueled fuel and RTB bowsers will be sampled/tested as applicable to ensure product quality prior to offloading into the fuel system. Off-specification product will not be offloaded into the fuel system without DLA Energy Region approval.

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C-5.2.3 Product Storage. The Contractor shall be responsible for product integrity and quantity while in Contractor custody. Product will be maintained to preclude degradation, contamination, commingling, or other occurrences which render the product unsuitable for its intended use. The Contractor shall notify the COR and FSC of any issues which impact the integrity, quantity, or availability of products in storage. The Contractor shall respond to requests for truck fillstand support, fuel transfer to hydrants, and outload of fuel for shipments where facilities exist within required time to ensure no mission impact.

C-5.2.4 Product Issues. The Contractor shall issue fuel without causing operational delays. The Contractor shall notify the COR and FSC of any fuel quantity discrepancy.

If required, the FSC will notify the appropriate DLA Energy offices of either quality or quantity discrepancies. For any discrepancy, the Contractor shall initiate required corrective actions to facilitate delivery of on-specification product. The Contractor shall prepare all documents required for product issue and transfer.

C-5.2.4.1 Flightline Issues/Defuels. The Contractor shall respond to requests from MOCC or other authorized customers for alongside aircraft refueling (cold or hot) or aviation/flightline support equipment within the designated priority timeline. The Contractor shall provide support for aircraft defueling of non-suspect quality fuel upon request from MOCC. Suspect quality fuel is the responsibility of the requesting unit to dispose of. Requests for service will be logged by the FSC as received on individual log sheet lines and dispatched individually unless MOCC initiates the request as a multi-dispatch authorization.

Response times are calculated from the time of request to time of arrival at the aircraft servicing location. When established response timeframes are not met, circumstances leading to delay will be annotated in the remarks section of the FuelsManagerR Defense (FMD) control log. If necessary, the Contractor shall preposition refueling units in closer proximity to aircraft or fillstands to expedite required support.

C-5.2.4.2 Organizational Tank Issues/Defuels. The Contractor shall respond to servicing requests from authorized organizational tank custodians on an as required/priority basis. The Contractor shall not defuel organizational tanks or return product to DWCF stocks until the quality has been verified and approval provided by DLA Energy Region.

C-5.2.4.3 Retail Service Station Issues. The Contractor shall operate and maintain the government or Contractor owned self-service automated service station with sufficient product to provide 24 hours a day, seven days a week support of ground fuels. The Contractor shall manually operate the service station until the system is restored should the automated system fail or be disabled at any time. Should manual operations fail, the Contractor shall provide ground product support through alternative means such as positioning a ground product refueling unit and operator at the service station or other convenient location. For vehicles and equipment which cannot utilize the retail service station, the Contractor shall

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9 As of March 18, 2016 provide refueling support through refueling unit delivery. The Contractor shall issue and maintain Vehicle Identification Link (VIL) keys for authorized base vehicles. The Contractor shall perform required tasks to ensure fuel is properly accounted for and issued to only authorized users.

C-5.2.4.4 Cryogenics Issues. The Contractor shall coordinate service times and other requirements with MOCC or Maintenance units to ensure efficient and effective operations.

C-5.2.5 Inventory Management. The management of inventories involves a range of physical and accounting actions associated with ordering/requisitioning, receiving, storing, issuing, and transferring fuel. The Contractor shall coordinate inventory management with the FSC to ensure adequate fuel inventory is maintained.

C-5.2.5.1 Physical Inventory Management. The Contractor shall follow the physical inventory management procedures specified in applicable directives and contract clauses to maintain sufficient product inventories to meet daily demand requirements and minimum levels required in the Inventory Management Plan (IMP) and the Wartime Consumable Document Objective (WCDO).

• Ensure all orders, receipts, transfers, issues, losses, gains and adjustments are properly documented.

• Maintain control over the physical environment to ensure proper product storage can take place with minimal losses.

• Ensure inventory variations are within allowable limits. Investigate, document, report, and take corrective action when necessary on excessive variations.

• Provide and maintain manual gauging equipment/supplies (tape and bob, fuel and water finding paste) and manually perform inventory tasks as required per directives, in the event of Automatic Tank Gauging (ATG) inoperability, or if ATG readings are in question.

• Provide all applicable documents within required timeframes to FSC/accountant for accountant input into the DLA Energy accounting system.

C-5.2.5.2 Accounting/Auditability. The Contractor shall ensure proper accounting and maintain auditability for DWCF products. The Contractor shall implement procedures specified in applicable directives (special attention to DLA Energy Policy documents).

• Ensure all orders, receipts, transfers, issues, losses, gains and adjustments are properly reviewed and processed in a timely manner.

• Promptly initiate research for out-of-tolerance gains or losses and document results of investigations.

• Maintain files and evidentiary matter documentation for all applicable transactions.

• Coordinate with the DLA Energy Region Inventory Manager and suppliers to order sufficient product to ensure no mission impact due to lack of inventory.

• Perform daily and monthly closeouts, and research and promptly correct rejected transactions.

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• Reconcile fuel orders to ensure contract close out and de-obligation of unnecessary open orders

C-5.2.5.2.1 Automation Requirements. The Contractor shall implement and maintain the Automated Information Technology (AIT) Equipment, including all automated fuels equipment and facility devices. Maintain existing fuels automation software and hardware and install new fuels automation software and hardware within 30 days of receipt. Coordinate for necessary updates or resolution of automation issues with applicable base and DLA Energy information technology (IT) offices or help desks.

C-5.2.6 Quality Surveillance/Laboratory. The Laboratory technician will be responsible for verifying quality of product receipts and of product in the custody of the Contractor IAW applicable directives. The Contractor shall follow all applicable directives to ensure products remain on-specification. The Contractor shall provide all necessary laboratory supplies and replacement equipment without additional government funding. The Laboratory technician will:

• Obtain all fuel samples other than initial receipt visual

• Obtain quarterly cryogenics purity samples

• Take and determine API and temperature measurements for receipt and issue tanks when ATG is inoperable or questionable

• Prepare and ship samples to Area Laboratories or commercial laboratories as required

• Perform laboratory testing as required and document result IAW applicable directives/procedures

• Maintain laboratory sampling and testing equipment and supplies

C-5.3 Maintenance. The Contractor shall provide a detailed maintenance plan and establish/maintain automated maintenance and supply/parts records for all facilities, equipment, vehicles, and system components. The plan shall address the frequencies, methods, and procedures for accomplishing the maintenance objectives. The Contractor shall provide all manpower and tools to implement the maintenance plan. Parts, supplies, and material needed to perform maintenance will be provided at Contractor expense without additional government funding. Equipment needed to perform maintenance will be provided by the Contractor as needed. The maintenance records and maintenance plan shall be updated as changes occur and be made available for review by the COR upon request and turned over to the COR at the end of the contract. The Contractor shall ensure maintenance activities are scheduled to prevent or minimize impact to operations. The Contractor shall immediately notify the COR/designated office and the FSC of any maintenance downtime that could affect operational use of the system and the estimated time in commission (ETIC) the system will be back in operation. The Contractor may be appointed as facility manager and be authorized to submit routine BCE repair work orders. The Contractor shall implement a tool control program to ensure accountability of items and reduce the risk of foreign object damage. For Contractor-owned, Contractor-operated (COCO) facilities, the Contractor is responsible for all levels of maintenance which are required to ensure the continued operability and regulatory compliance of the facility and associated systems.

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C-5.3.1 Operator Maintenance: The Contractor will perform operator maintenance to inspect, service, and maintain all fuel distribution systems and equipment IAW T.O. 37- 1-1, other applicable directives, manufacturer’s specifications, and best commercial practices.

C-5.3.2 Preventive Maintenance (PM): PM is either the Contractor or Government responsibility depending on location as specified in the solicitation and Appendix AF and performed as indicated.

C-5.3.2.1 Contractor Performed PM: PM required is the Contractor’s responsibility IAW UFC 3-460-03, other applicable directives, manufacturer’s specifications, and best commercial practices. The Contractor shall implement a systematic PM program contributing to the uninterrupted functioning of the fuel terminal. Where DLA Energy has assumed responsibility for specific parts of PM under the SRM program or a Centrally Managed Program (CMP), the Government shall coordinate actions with the Contractor to minimize disrupting operations of the fuel terminal.

C-5.3.2.2 Government Performed PM: PM required is the Government’s responsibility IAW UFC 3-460-03, other applicable directives, and manufacturer’s specifications. The Government shall coordinate PM actions with the Contractor to minimize disrupting operations of the fuel terminal.

C-5.3.3 SRM/MILCON. SRM or MILCON required is the Government’s responsibility IAW DLA Energy policies and DoD 4140.25M. The Contractor will initiate action (work orders, Form 332, etc.) for SRM or MILCON needed based upon the maintenance plan and unplanned deficiencies discovered during preventive/operator maintenance or operations. The Contractor shall ensure deficiencies are coordinated with appropriate agencies and follow up to ensure projects are submitted to DLA Energy. If determined by DLA Energy to be appropriate, DLA Energy may request the Contractor perform SRM tasks as specified in C-5.3.5 Other Maintenance.

C-5.3.4 Buildings and Grounds Maintenance. The Contractor shall maintain buildings to the standards expected of any Base facility occupant and grounds IAW Base guidelines. The Contractor shall report building maintenance needs to BCE through the facility manager. The Contractor will be responsible for mowing and weed control using Base approved methods where those services are not currently provided by the Base. The Base will provide snow removal for access roads, truck loading/offloading pavement, and parking lots. The Contractor will be responsible for snow and ice removal on all walking surfaces within the area to include sidewalks, tank stairs, and dike wall stairs. The Contractor will ensure buildings are clean, free from debris, and pest free. The Contractor will not permit or allow fire hazards to accumulate in buildings or on grounds.

The Contractor shall notify the COR of any unresolved maintenance action but will not perform major repairs or make any alterations to the buildings or grounds without prior approval from the Contracting Officer. If determined by DLA Energy to be appropriate, DLA Energy may request the Contractor perform buildings and grounds maintenance tasks as specified in C-5.3.5.Other Maintenance.

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C-5.3.5 Other Maintenance. The Contractor will notify the COR/BCE of other maintenance and repairs needed based upon the maintenance plan and unplanned deficiencies discovered during operator/preventive maintenance or operations. The Contractor will request BCE assistance to correct these deficiencies or to perform necessary repairs. If BCE is unable to provide the requested assistance, the Contractor will then notify the COR and initiate the process to obtain Contracting Officer approval for the work. The Contractor may request through the COR to the Contracting Officer to perform the work using existing labor at no additional charge and obtain material required, to subcontract the work and material required, or to utilize a combination of the options. The Contractor will not perform maintenance and repairs beyond operator and preventive maintenance unless directed by the Contracting Officer.

C-5.3.6 Vehicle Maintenance. The Contractor shall maintain special purpose vehicles IAW applicable technical orders and commercial/manufacturers standards to include performing a daily check of refueling units prior to use and a minimum of a weekly check for vehicles not used during the week. Government owned vehicles requiring preventive maintenance or repair shall be turned in to Transportation Refueling Maintenance (RFM) or commercial maintenance service provider as applicable. The Contractor shall ensure DWCF fuel in vehicles out for maintenance is properly accounted for and not disposed of without approval. The Contractor shall notify the COR when vehicle inventory falls below authorized levels or maintenance/out-of-service status indicates potential mission impact. The Contractor will provide necessary information when requested to justify vehicle authorizations or replacements. The Contractor is responsible for maintaining Contractor owned vehicles IAW commercial/ manufacturer’s standards and ensuring serviceability of sufficient vehicles to perform all required PWS tasks. The Contractor may be appointed to act as Vehicle Control Officer (VCO) for Government owned vehicles.

C-5.2.7 Cryogenics Maintenance. The Contractor shall maintain cryogenics tanks, equipment, and area IAW applicable directives to ensure safety of personnel and quality/quantity of product are maintained.

C-5.4 Safety. The Contractor will ensure Contractor personnel have a safe and healthy work environment. It is essential that personnel handling fuel products and related equipment at the fuel facilities are thoroughly knowledgeable of the principle hazards to be encountered and how to prevent or reduce these hazards IAW applicable federal, state and local laws and regulations.

The Contractors safety program shall instruct employees how to eliminate the hazards or cope with them in a safe manner. Contractor shall comply with applicable safety requirements and base fire regulations at all times and shall maintain documentation showing compliance which shall be available to the government or designated representative at any time. Contractor shall provide 24 hour contact information to the base fire department dispatch center. The Contractor shall provide and replace as necessary all Personal Protective Equipment (PPE) and other safety items required for performing operations and maintenance tasks.

C-5.5 Security. The Contractor shall incorporate necessary physical, personnel, operations, communications, and information system security to obtain and control access to applicable

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13 As of March 18, 2016 restricted/controlled areas, ensure only appropriate computer and information access, and maintain integrity and safety of applicable fuel facilities and Government Owned Equipment/Vehicles. These security measures shall include controlling access by only authorized personnel to fuel facilities and equipment under Contractor control; inspecting gates, fencing, and security lighting surrounding fuel facilities and requesting maintenance and repairs IAW C-5.3.5 when needed; securing gates, buildings, and system valves when not in use;

conducting background checks meeting National Agency Check and Inquiry (NACI) standards for Contractor personnel; and establishing information systems security measures appropriate to the level of computer use. The Contractor shall establish liaison with appropriate base law enforcement agencies in development and implementation of security measures. Base specific requirements are identified in Appendix AF. The Contractor is not responsible for providing dedicated guards. Force protection is the responsibility of the base. After hours security checks are performed by LRS or Security Forces personnel. The Contractor will respond immediately upon notification to correct security issues. Contractor personnel should be identified to the LRS and Base Security Forces as mission-essential as required to facilitate base entry and ensure uninterrupted fuel support during normal base operations, deployments, exercises, and contingencies as well as during periods of heightened security or inclement weather. The Contractor may be required to enter into a long-term Visitor Group Security Agreement (VGSA) if deemed necessary by base security forces.

C-5.6 Environmental Protection. The Contractor shall actively protect and enhance the quality of the environment by adhering to all applicable regulatory requirements and by preventing or controlling pollution at the fuel facilities. The Contractor shall ensure dike draining or similar discharge actions are properly approved, performed, and documented as required. If the Contractor receives a visit from or a Notice of Violation (NOV) from a federal, state, or local agency, the Contractor shall immediately notify the COR or Contracting Officer.

The Contractor shall support and participate in either the host base or the DLA Energy Environmental Management System.

C-5.6.1 Government Provided Documents. The government will provide the following environmental documents as applicable: Spill Prevention Control and Countermeasures (SPCC) Plan; Spill Prevention, Response Plan (SPRP); Oil Pollution Act 1990 (OPA 90) Facility Response Plan (FRP); Hazardous Waste Management System; National Pollutant Discharge Elimination System (NPDES) Permits Program; Storm Water Pollution Prevention Plan (SWPPP); Integrated Contingency Plan (ICP); and Oil Pollution Prevention Operations Manual.

C-5.6.2 Leak Detection. The Contractor shall provide fuel system access, product transfer, and ancillary mechanical support to DLA Energy Leak Detection Contractors for the implementation of the Leak Detection Centrally Managed Program (LD-CMP) point in time testing and leak location testing at all locations. For locations (see Appendix D) with Permanent Leak Detection Systems (PLDS), the Contractor shall conduct testing at least quarterly by operating the PLDS and provide test results to DLA LD-CMP Program Manager immediately upon conclusion of testing. For PLDS technical and operation support, the Contractor will enter a trouble ticket. DLA will provide annual certification and required maintenance of the PLDS.

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C-5.6.3 Spill Response.

1. In the event of a fuel spill, the Contractor shall make notifications IAW the SPCC

Plan, FRP, or equivalent plan. Notifications shall be initiated immediately but no later than 15 minutes after discovering the spill.

2. For all spills, the Contractor shall immediately initiate necessary actions to stop and contain the spill. For small spills, the Contractor shall clean up the spill using appropriate spill response material and properly dispose of residual material. For large spills, removing ignition sources, evacuating personnel, cordoning off the area, and directing traffic may be required until relieved by appropriate authority.

3. Spill response actions beyond those outlined above should be provided by a spill response team and/or qualified spill response Contractor IAW applicable plans.

4. Clean up actions required beyond emergency spill response should be provided by remediation Contractor IAW applicable plans.

5. The Contractor should attempt to recover usable fuel to the greatest extent possible.

C-5.7 Training. Upon contract start, Contractor personnel shall be fully qualified to perform PWS tasks. The Contractor shall adequately train personnel to ensure success and safety of the fuels operation. The Contractor shall ensure prior to performing tasks unsupervised that personnel assigned to all tasks have the requisite knowledge and skills to meet minimum performance requirements and comply with all applicable laws and regulations. The Contractor shall document all training by name of employee, training, and date and make these records available to the COR upon request. This training provided shall include operations, maintenance, safety, security, and environmental compliance IAW applicable federal, state and local laws and regulations. The Contractor shall also conduct DoD/DLA publication familiarization training to ensure periodic content review and compliance with new or updated policy. The Contractor will ensure employees have all current and valid professional certifications before starting work and retain while employed. All special purpose vehicle operators will have a valid state commercial driver’s license (CDL) with at least a Class B with Tanker and Hazmat Endorsement.

C-5.7.1 Government Provided Training. The Contractor will attempt to schedule employees for all required courses within 30 days of falling below minimum training requirements. The Contractor will submit requests for classroom slots to the COR who will recommend approval/disapproval to the Contracting Officer based on contract requirements. The Contractor is responsible for all costs incurred for personnel to attend training. If courses are unavailable to maintain the minimum staffing requirements below, the Contractor may be required to replace departing personnel or fill a vacant position without additional compensation. DLA Energy or the base shall provide the following where applicable:

• Fire extinguisher training (base)

• Emergency generator training (base)

• First Response/OPA ’90 FRP

• Underground Storage Tank (UST) Operator Training (for GOCOs)

• PLDS operation and testing

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• Anti-terrorism Level I (online access)

• Combatting trafficking in persons (online access)

• Fuels Terminal Manager/Responsible Officer course, (7 days) o A minimum of two employees, one primary assigned as TM and one alternate formally designated to perform in the TM’s absence, shall have attended this training.

• Fuels Manager Defense (FMD) course, (21 days).

o A minimum of two employees, one primary and one alternate, shall be trained to process/record energy transactions and have attended the required training.

C-5.7.2 Air Force Training. For bulk storage contract locations, the Contractor shall provide up to 10 hours of training monthly to Air Force personnel on operations and maintenance of fixed fuel systems. The training shall focus on component familiarization, core tasks, and upgrade training requirements.

C-5.7.3 Air National Guard (ANG)/Air Force Reserve (AFRES) Training. The Contractor shall provide training for ANG/AFRES personnel on fuels operations to include allowing ANG/AFRES personnel to perform fuels operations using government owned vehicles and equipment where certified.

C-5.7.4 Organizational Tank Custodian Training. The Contractor will provide tank custodian training and implement an organizational tank inspection program IAW applicable Air Force Instructions.

C-5.8 Contractor or On-site Items. Items used in the performance of this contract are either brought in by the Contractor or available on-site.

C-5.8.1 Contractor Items. The Contractor shall provide sufficient and adequate tools, personnel protective equipment, vehicles, and other items needed to adequately and safely perform all operations and maintenance tasks required by the contract. The Contractor shall ensure compatibility between Contractor items and available on-site facilities, systems, and equipment.

C-5.8.1.1 Disposition of Contractor Items. Contractor items identified herein shall be used solely in the performance of the work defined in Section C-5.0.

The Contractor shall not store items in excess of the contract requirements on Government property. On termination of the contract, all Contractor items shall be removed from Government property within 30 days. Thereafter, the Contractor shall be charged the prevailing commercial storage rate for any items kept on Government property.

C-5.8.1.2 Uniforms, Clothing, and Safety Equipment. The Contractor shall provide a distinctive company uniform for personnel to wear in the performance of their duties. Uniforms shall be maintained in a clean, serviceable condition and replaced when excessive wear requires. The Contractor shall provide all personnel safety equipment including safety shoes, safety glasses, reflective vests, sound suppression devices, cranial protection, gloves and other identifiable

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16 As of March 18, 2016 special safety equipment for specific operation and maintenance procedures for personnel. When a cap is worn, it will have the company logo on the front. No other caps/hats are authorized. If caps are worn on the flight line they must be approved through Airfield Management and be secured to the head to prevent FOD hazards.

C-5.8.1.3 Contractor General Purpose Vehicles. The Contractor shall provide sufficient general purpose vehicles with appropriate capability to meet the contract requirements including but not limited to escorting fuel deliveries where required, towing bowsers, transporting personnel, and performing expeditor duties as needed. The vehicles shall have a distinctive company logo or marking to ensure ease of recognition. The Contractor is responsible for providing fuel for Contractor vehicles and ensuring any vehicle is properly licensed IAW local civilian requirements, registered with base security if applicable, adequately maintained, and operated only by licensed and qualified personnel. The Contractor may request to establish a Fuels Purchase Agreement to be allowed to purchase DWCF ground fuel for use in Contractor general purpose vehicles.

C-5.8.1.4 Contractor Special Purpose Vehicles. Where required, the Contractor shall provide sufficient special purpose vehicles with appropriate capability to meet the contract requirements for aviation and ground product service. The vehicles shall have a distinctive company logo or marking to ensure ease of recognition. The Contractor shall establish a Fuels Purchase Agreement and be allowed to purchase DWCF ground fuel for use in Contractor special purpose vehicles.

C-5.8.2 On-site Equipment, Facilities, and Services. On-site facilities and equipment incidental to the location listed in Appendix AF including sufficient shared office/workshop space or separate facility for Contractor occupancy will be operated and maintained in performance of thiscontract. The Contractor will be held accountable for this equipment IAW local property accounting policies. Equipment and supply additions to the document may originate from a number of sources. When an item on-site is no longer required or becomes unserviceable, the Government, at its discretion, is not required to replace the item. Base support services not specifically transitioned to the Contractor under this PWS will continue to be provided by the Base at the same level previously provided to the LRS.

C-5.8.2.1 Other Items and Services. In addition to on-site items listed in Appendix AF, the following items and services are available in support of this contract:

• Fire Suppression Equipment: All fire suppression equipment (i.e., fire extinguishers, portable and installed fire suppression equipment) will be provided, overhauled, and when necessary, replaced by the Government. The Government will determine the quantity and type of fire suppression equipment at the stations.

• Utilities: Gas, heating fuel, electricity, water, sewage, and air conditioning.

• Communication: Internet access, telephone including outside commercial line, and automation/communication updates and technical support.

• Dumpster/Trash removal and disposal.

• Pest control

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• Safety Data Sheets (for Government-Owned Products only).

• Bowsers for conducting reclaimable fuel operations.

• Waste water/fuel disposal (typically via a Base Environmental contract).

C-5.8.2.2 Inventory of On-site Equipment/Property. At contract start-up, the Contractor and Government (COR) will conduct a joint inventory of all on-site items (Appendix AF). The Contractor and the COR shall certify the listing. Thereafter, the Contractor and COR shall conduct a joint inventory annually not later than 30 days from the anniversary of the contract start date.

C-5.8.2.3 Unauthorized Use of Facilities. The Contractor shall not permit or authorize personnel to store or repair any personal property including boats, vehicles, trailers, motorcycles, etc., on government property. In addition, the Contractor shall not utilize government equipment, property, or facilities for storage or repair of Contractor-owned vehicles and equipment not specifically required by the contract provisions. Parking of personal vehicles used for transportation to and from work will be permitted in designated vehicle parking areas during working hours. The Contractor shall not allow employees to cook, smoke, have open flames, or have flammable materials in the work areas or inside any building. The designated smoking and cooking area will be designated by the Base Fire Department.

C-5.9 Other Performance Requirements. The Contractor shall:

• Submit Petroleum Contingency Capability Report (REPOL), Hydrant Utilization Rate report, Vehicle Authorization reports, and other reports as required and upon request.

• Respond to LRS, base, or higher headquarters correspondence by suspense dates.

Provide information copies to COR. Provide advance copies to COR/DLA Energy prior to responding to taskers related to changes in contract performance

• Maintain a document control file (recommend IAW AFRIMS, DLA file plan, and AF/DLA disposition schedules) and turn over all files to the government at the end of the contract

• Attend and participate in appropriate meetings with supporting/supported organizations for planning purposes, problem identification and resolution, and status updating (such as daily Maintenance meetings, VCO meetings, monthly “How Goes It” briefings, etc.)

• Ensures compliance with special programs such as Combatting Trafficking in Persons, Sexual Harassment Prevention, Energy Conservation Program, etc.

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SECTION C-6.0 DELIVERABLES

C-6.1 Contractor Detailed Plans Following contract award, the Contractor shall have 60 days, unless otherwise indicated, to submit the detailed plans listed below to the COR and Contracting Officer for review and acceptance. The plans are considered dynamic documents and shall be updated as required throughout the contract period. Updates will be provided to the COR and Contracting Officer for review and acceptance as changes are made. These plans may be used by the COR for monitoring and assessing contract performance.

C-6.1.1 Contract Compliance Plan (CCP) The Contractor is responsible for ensuring compliance with all contract performance requirements. As such, the Contractor shall develop an inspection system acceptable to the Government for monitoring overall contract performance. The inspection system is to include a written Contract Compliance Plan (CCP) developed and used by the Contractor to measure performance on a continuous basis. The CCP shall include performance based plans. General performance criteria shall include the Contractor’s ability to provide continuous support capabilities as specified in this PWS, record keeping and reporting procedures pertaining to administrative requirements, bulk storage operations, facility/equipment maintenance, and upkeep and appearance of grounds and facilities under Contractor control. The CCP shall include time specific checklists for evaluation of all operational and preventive maintenance requirements. The CCP shall address procedures for corrective actions including the resolution of Corrective Action Report (CAR) and Contract Deficiency Reports (CDR) generated by the COR. The Contractor shall submit a CCP to the Contracting Officer for review and approval within 30 days after contract award. The CCP shall be made available for Government review, upon request, at any time during the contract performance period.

C-6.1.2 Operations Plan: The plan shall provide comprehensive and detailed step-by-step procedures (recommend checklists as attachments) covering all requirements specified in C-5.2 through C-5.2.6.

C-6.1.3 Maintenance Plan: The Contractor shall provide a detailed maintenance plan for all facilities, equipment, and system components. The plan shall address the requirements specified in C-5.3 through C-5.3.7 and identify the frequencies, methods, and procedures for documenting and accomplishing the maintenance objectives set forth within and will be developed IAW applicable directives including UFC 3-460-03 and T.O. 37-1-1, manufacturer’s recommendations, best commercial practice, and industry standards.

C-6.1.4 Safety Plan: The plan shall outline procedures necessary to maintain safety IAW applicable federal, state, and local laws and regulations. At a minimum, this plan shall include Confined Space Entry, Disaster Preparedness, Fire Prevention and Protection, Personal Protective Equipment, Emergency Response, Safety and Health Standards, Hazardous Communications, Lockout/Tagout, and Fuel Handling Operations.

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C-6.1.5 Security Plan: The plan shall clearly identify staffing and procedures necessary to meet applicable security requirements and include information, operations, communications, physical, and personnel security aspects. Specific requirements of increased Threat Conditions (THREATCON) or Force Protection Conditions (FPCON) should be included.

C-6.1.6 Environmental Protection Plan: The Contractor shall provide a comprehensive and detailed plan that will ensure compliance with federal, state, and local environmental laws, regulations, and other guidance. Such aspects as spill prevention, spill response for varying Tier levels, operational details such as dike drain and oil/water separator procedures, Hazardous Waste Operations (HAZWOPER) and related training, and environmental contact information should be included.

C-6.1.7 Training Plan: The plan shall identify length of training, specify initial or recurring training, training sources, and a brief description of courses for federally, state, and locally mandated and generally required safety training, environmental protection training, and job qualification training. The plan shall include a sample training record or method of documenting personnel qualifications/certifications. The plan shall address the training requirements and methodology for Contractor and AF personnel.

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APPENDIX A: DEFINITIONS

Contractor: The individual, person or group of persons, company or corporation specifically named and contracted by/with the Government to fulfill the terms of this contract document.

The term “Contractor” as used herein refers to the company or corporation as a whole or any individual, attendant, technician, operator, driver, dispatcher, or laborer who may be acting on behalf of the Contractor.

Contracting Officer: Includes Procurement Contracting Officer (PCO) and Administrative Contracting Officer (ACO) functions.

Contracting Officers Representative (COR): The individual designated in writing by the Contracting Officer to act as the contracting officer’s authorized representative to monitor specific aspects of the contract and take action as authorized in the letter of appointment.

Full-time equivalent (FTE): One FTE is equal to 2080 total working hours per year (52 weeks at 40 hours per week). It is a means to identify requirements and evaluate support which may consist of full-time and/or part-time personnel. Due to various reductions in available personnel hours, such as from vacation or holiday labor mandates, actual personnel hours necessary to achieve one FTE will be greater than 2080.

Multi-dispatch operations: Requests designated by MOCC and called in at the same time for refueling/defueling service for more than one aircraft (generally of the same type) located in close proximity to each other…