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JANITORIAL SERVICES AT DDWG Federal contract opportunity
Solicitation number
SP3300-14-R-0011
Issued by
Defense Logistics Agency Distribution

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SP330014R0011_AMENDMENT_0003.pdf PDF
QA_Attachment.pdf PDF
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Past_Performance_Questionnaire_June_2013_version.docx DOCX document
PWS_Attachment_1-_revised_3.20.2014_Bld_SF_Sub_CLIN_Amendment_0002.xls XLS spreadsheet
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sign_in_sheet.pdf PDF
Attachment_3_-_Past_Performance_Questionnaire.pdf PDF
Attachment_2_-_WAGE_DETERMINATION_2005-2139_REV_13.pdf PDF
PWS_Attachment_1-_Bld_SF_Sub_CLIN_REVISED.xls XLS spreadsheet
PWS_Attachment_2_-_Given_on_a_CD_at_Pre-Proposal_conference.pdf PDF
Attachment_6_-Evaluation_Factors_for_Award.pdf PDF
Attachment_1_-_PWS_(2).pdf PDF
PWS_Attachment_4_-_Sample_schedules..xlsx XLSX spreadsheet
Attachment_4_-_PRICING_TABLES.xlsx XLSX spreadsheet
PWS_Attachment_3_-_APLs_.pdf PDF
Attachment_7_-_DDWG_DD_254_FF.pdf PDF
Attachment_5-Instructions_to_Offerors.pdf PDF
PWS_Attachment_5_-_Locations_of_Space_for_Storage_Cabinets.pdf PDF
SP330014R0011_POST_TO_FBO.pdf PDF
PWS_Attachment_3_-_APLs_.pdf PDF
Attachment_3-_Past_Performance_Questionnaire.pdf PDF
Attachment_5-Instructions_to_Offerors.pdf PDF
PWS_Attachment_4_-_Cleaning_schedules..xlsx XLSX spreadsheet
PWS_Attachment_5_-_Locations_of_Space_for_Storage_Cabinets.pdf PDF
Attachment_4_-_PRICING_TABLES.xlsx XLSX spreadsheet
Attachment_6_-Evaluation_Factors_for_Award.pdf PDF
PWS_Attachment_2_-_Given_on_a_CD_at_Pre-Proposal_conference.pdf PDF
Attachment_2_-_WAGE_DETERMINATION_2005-2139_REV_13.pdf PDF
SP330014R0011_DRAFT.pdf PDF
Attachment_7_-_DDWG_DD_254_FF.pdf PDF
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DEFENSE LOGISTICS AGENCY

AMERICA’S COMBAT LOGISTICS SUPPORT AGENCY

WARFIGHTER SUPPORT ENHANCEMENT STEWARDSHIP EXCELLENCE WORKFORCE DEVELOPMENT

Janitorial Services at DLA Distribution Warner Robins, Georgia

Pre-Proposal Conference

SP3300-14-R-0011

February 20, 2014

AGENDA

Administrative
Introductions
Ms. Margaret Ross, Contracting Officer
James Kruger, Acquisition Specialist
Donald West Branch Chief
Mr. Dan Matibe, COR
Mr. Robert Collins, ACOR
Rules of Engagement

Solicitation Review

Ground Rules for Questions

Questions will not be accepted during or upon conclusion of the solicitation overview
Attendees are asked to submit their questions to the Acquisition Specialist
Questions and Answers will be posted to FedBizOpps in an amendment

Overall Goal: To assist potential offerors in preparing a responsive, complete, and competitive proposal.

Presentation highlights specific key sections of the Solicitation/Request for Proposal (RFP).

Site Visit will provide a visual of the facilities and allow potential offerors to see the property and locations that will be required to be cleaned.

Additional Goal: To stress our desire to work with you through the proper communication channels.

GOALS OF THIS EVENT

Solicitation Schedule

Draft Solicitation was issued week of 2/17/14.
Final Solicitation anticipated to be issued week of 2/17/14.
Questions due date will be specified in the solicitation.
Submit to Mogen Gilson, Acquisition Specialist, via email: Mogen.Gilson@dla.mil
Date and hour for receipt of offers will be 30 days after solicitation issuance at 1:00 PM EST
Hard copy offers must be received at the office provided in the Instructions to Offerors
Electronic submission (e.g., facsimile, email) not accepted
Offerors shall sign and submit amendments to the solicitation with their proposals
Extension of the closing date for the solicitation is not anticipated

Solicitation, Offer, and Award

Key Points
Ensure the Documents (SF1449, SF30, proposal) are signed.
The Offeror is reminded that the Government reserves the right to award this effort based on initial proposal, as received, without discussions.

Supplies or Services and Price/Costs

CLIN Structure
CLINs X001, X0010, X0011, X0012, X0017 and 0018 - Firm Fixed Price (FFP)
CLINs X002 through X009 and X0013-X0016 - Fixed Price (FP)
Key Points

Pricing Instructions

FIRM FIXED PRICE ARRANGEMENT – CLINs: shall be paid on firm fixed price per month basis
FIXED PRICE ARRANGEMENT – CLINs: shall be paid per occurrence at a fixed price

Supplies or Services and Price/Costs

Key Points
Period of Performance
Estimated dates are:
Phase-In Period: 08/28/14 - 09/27/14
Full Performance: 09/28/14 - 08/27/15
Option Year 1 (If exercised): 08/28/15 – 08/27/16
Option Year 2 (If exercised): 08/28/16 – 08/27/17
Option Year 3 (If exercised): 08/28/17 – 08/27/18
Option Year 4 (If exercised): 08/28/18 – 08/27/19

Welcome DLA Distribution Warner Robins

WARFIGHTER SUPPORT ENHANCEMENT STEWARDSHIP EXCELLENCE WORKFORCE DEVELOPMENT

DLA

DLA Distribution Warner Robins

MISSION

To provide interoperable, integrated, strategic distribution for joint warfighters, the Military Services, the Defense Department, other Federal agencies and international partners in order to optimize the effectiveness and efficiency of the DoD supply chain.

DLA Distribution Warner Robins History 1992: DDWG Established – 7 June 1992

1999: A-76 Competition

2000: EG&G Contract Awarded

2004: LESCO Contract Awarded

2005: BRAC

2007: DDWG Stand-Up from Contractor – 1 Dec 2007

2009: Designated as Strategic Distribution Platform (SDP)

2010: Renamed to DLA Distribution Warner Robins

Executive Admin Myra Pressley Accountable Officer John Baughman

Chief, Safety & Security Cody Smith Security OfficerClarence Mason
EEO SpecialistDebbie Alexander

Command Affairs IJ Rice Elizabeth “Beth” Moore Acting Director 926-6210

Performance Excellence Group Forrest Patenaude 926-1908

Operations Group Hilliard Reese 472-4403 Support Services Group Remedios Bowen, Acting Paul Bone 926-3899 Transportation Group James S. Thomas 926-2359 Valerie Guinn 926-2012 Warehouse (Issue) Division Leo Finkley 468-6391 Karla Peters 926-4297 Receiving Division Ed Kopsick Rogea Gaymon 926-9044 Inventory Division Corrine Jacox 222-4984 Facilities Branch Donald West 222-7334 DLA (IT) Support Mike Kochera 327-4749 Systems Support Celeste Bones 926-3772 Special Assets Branch Bobby Small 472-6839 Doris Moncrief 462-8006 Jerry Padgett Deputy Director Resource Management Brenda Fabricius 222-1194 Dianne Brown 926-3465 Performance Excellence Division Gary Stillman 497-6227 926-6210 Customer Service Branch Gary Gatton 327-5376 DLA Distribution Warner Robins

OUR WARFIGHTER ……….. Why We Do What We Do

DEFENSE LOGISTICS AGENCY

AMERICA’S COMBAT SUPPORT LOGISTICS AGENCY

WARFIGHTER SUPPORT ENHANCEMENT STEWARDSHIP EXCELLENCE WORKFORCE DEVELOPMENT

Performance Work Statement

(PWS)

Review

Scope The Contractor shall provide all management, tools, supplies, vehicles, transportation, equipment, labor, and applicable licenses, permits, and/or certificates necessary to perform custodial services in approximately 24 buildings located at DLA Distribution Depot Warner Robins Georgia.

DLA Distribution Depot Warner Robins Georgia (DDWG), located on Warner Robins Air Force Base (WRAFB), is a major Defense Logistics Agency Strategic Distribution Platform (SDP) that provides mission-critical parts to war fighters around the globe.

Included in the building total; DLA Disposition Services Field Activity at Warner Robins has three (3) buildings and consists of 764,464 square feet of office and warehouse space.

Scope Cleaning services provided shall include a full range of custodial care. This is inclusive of, but not limited to, the following: vacuuming, sweeping, mopping, trash removal, floor scrubbing, emptying and cleaning public ash trays/urns, washing interior/exterior windows, dusting, disinfecting, descaling, shampooing carpet, stripping and waxing floors.

Section C-1 Section C-1.1. Certification and Training Requirements

C-1.1.1 International Sanitary Supply Association (ISSA) Cleaning Industry Management Standard – Green Building (CIMS-GB) or Equivalent

The Contractor shall either possess a current ISSA CIMS-GB certification or equivalent, or shall have the capability to obtain an ISSA CIMS-GB certification or equivalent within 180 days of the contract’s start date.

Section C-1 Section C-1.2. Training Requirements

DoD Antiterrorism Training (Training Time: two (2) hours)
The Government will provide during the performance periods the materials necessary for the Contractor to train their employees. The Contractor shall train their employees in the following areas:
DLA Annual Operations Security Training (Training Time: Thirty (30) Minutes)
In addition, during the performance periods, the Government will include Contractor employees in the Counterintelligence Training, and the Contractor shall train their employees in the Counterintelligence Training. The Office of the Commander will make available to the Contractor the dates and times for the Counterintelligence Training. (Training Time: one (1) hour).

Section C-2

Description of Services
C-2.1 Levels of Cleaning Services

C-.2.1.1 Basic Cleaning Service These areas require regular/routine cleaning of all visible dust, dirt, soil, scuff marks, and debris from surfaces, fixtures, tables, walls, floors and carpets on a daily basis due to regular traffic volume. These areas shall include all designated buildings unless otherwise noted in a separate cleaning level.

Section C-2

Description of Services Continued

C 2.1.2 Prestige Cleaning Service

These areas require regularly scheduled intense cleaning of surfaces and floors regardless of whether dirt, soil and/or debris are visible or not.

The two (2) areas to be cleaned to the Prestige Cleaning Service level are:

Building 385 - Commander’s Suite, Command Stairs and Hall
Building 1602 – Front Offices and Wharehouse Office.

Section C-3

C-3 General Cleaning and Disinfection

Administrative areas include office areas, hallways, restrooms, stairs, locker rooms, break areas, building entrances, chairlifts, janitor rooms/closets, and water cooler areas. The Contractor shall clean all areas regardless of end user’s preference. The Contractor shall ensure that all hazardous conditions (e.g., wet floors) which result from custodial operations are properly marked. These areas are subject to the Levels of Cleaning Services as defined in Section C-2.1.

Section C-3

C-3.1. General Area Cleaning

C 3.1.1. Floor Cleaning
Floor coverings are subject to change during the life of the contract. Floor cleaning shall be completed regardless of the change in floor covering type, to ensure they are free of dirt, soil, debris, dust, scuff marks, heel marks, gum, and other foreign matter to include under floor mats.
C 3.1.1.2 Carpeted Flooring
All carpeted areas shall be vacuumed to be free of all visible dirt, debris, litter, and other foreign matter to include under floor mats
C 3.1.1.3 Floor Mats (Interior and Exterior)
These mats shall be maintained by the Contractor, to maintain a clean uniform appearance utilizing commercially acceptable standards.

Section C-3

C 3.1.1.4 Stairs and Stairwells (Interior and Exterior) All stair and stairwell surfaces shall be cleaned as appropriate for floor covering as defined in Section C-3.1.1.1 and Section C-3.1.1.2 on floor cleaning. The Contractor shall remove all marks, dirt, smudges, scuffs, and other foreign matter from adjoining stairwell walls to maintain a clean, uniform appearance.

C-3.1.2 Trash Removal (Interior and Exterior) All Trash removal includes interior and exterior removal of trash. Trash receptacles shall be emptied by the Contractor and discarded trash in trash liners shall be disposed of in designated building garbage dumpsters provided by the Government.

Section C-3

C 3.1.2.1 Trash Removal Interior
The Contractor shall empty all trash receptacles in areas designated in Attachment 1, to include interior office areas and adjoining hall ways. Contractor is not required to empty recyclable containers located in office areas.
C 3.1.2.2 Trash Removal Exterior
All trash receptacles, to include exterior trash receptacles adjacent to entrance doors shall be emptied and returned to their original location. Trash receptacles shall be left clean, free of foreign matter, and free of odors.

Section C-3

C-3.1.2.3 Exterior Ground Trash Removal
The Contractor shall remove all exterior ground trash from exterior areas of DLA Distribution buildings (333, 334, 340, 341, 351, 365, 368, 376, 380, 385, 393, 395, 396, 602, 641 and 660 (utilizing 750 hours per year)). The Contractor shall remove all ground trash from the outside of each building to the edge of the street.
C-3.1.3 Empty and Clean Public Ashtrays/Urns
The Contractor shall empty all public ashtrays and urns in the approved designated smoking areas. All discarded smoking material (cigarette butts, cigar butts, matches, etc.) shall be removed from the ashtrays/urns and the ashtrays/urns wiped so that they are free of dust, dirt, ashes, odors, tar, streaks, nicotine stains, and spots.
C-3.1.4 Building Entrances
Building entrances are defined as the entrances that are used by the majority of traffic. The numbers of entrances are designated in Attachment 1.A.
C 3.1.5 Low Dusting
The Contractor shall perform low dusting to result in all dust, lint, litter, cob webs, and dry soil removed from vertical and horizontal surfaces.
C 3.1.6 Chairlift (Buildings 385 and 641)
The chairlift shall include cleaning all surfaces, including floor track. All vertical and horizontal surfaces shall be clean and free of dirt and dust. Surfaces shall be clean and free of finger marks and smudges.
C-3.1.7 Janitor Closets
Janitor's closets and/or storage spaces are available at various locations throughout the buildings, where considered feasible by the Government. Not all facilities will have a janitor’s closet. The closets and the stored supplies/equipment shall be kept clean and in an orderly manner by the Contractor.
C 3.2. Disinfection Cleaning
Disinfection areas shall include restrooms, locker rooms, showers, water cooler areas, and break rooms, to include floors, tables and chairs.

Section C-3 C 3.2.1 Restrooms and Locker Rooms The Contractor shall completely clean and disinfect all surfaces six feet and below to include: sinks, toilet bowls, toilet seats, urinals (utilize urinal cakes and replace as necessary), lavatories, showers, shower mats, dispensers, plumbing fixtures, partitions, stalls, dispensers, sanitary napkin receptacles, doors (including the handle, kick plates, and push plates), walls, counter tops, vanities, mirrors, front of lockers, waste receptacles, and other such surfaces, using an pharmacy approved germicidal detergent.

C-3.2.2 Maintenance of restroom floors The entire floor surface (inclusive of grout), shall be maintained by the Contractor in a condition free from litter, dirt, dust, and debris after they have been swept and mopped by the Contractor. Grout on wall and floor tiles shall be free of dirt, scum, mildew, and residue.

Section C-3 C 3.2.4 Break Rooms Buildings that have inside break areas that are equipped with sinks shall be kept clean by the Contractor and supplied with hand soap and paper towels at the same frequency as restroom areas located in the same facility. If no dispensers are available in the break area, the supplies shall be placed on top of the counter. Break room floors shall be cleaned per the flooring type.

C-3.3.1 Restroom Supplies

Restroom supplies shall consist of, but not limited to, two ply toilet paper, paper towels, toilet seat covers, and antibacterial hand soap. Replenishing supplies during cleaning service period is included in the Contractor’s responsibilities.

Section C-3 C 3.4 Bulk Warehouse Cleaning Bulk warehouse cleaning by the Contractor shall include general cleaning (utilizing 510 hours per year) in various warehouses on the installation. The Contractor shall clean warehouses in accordance with the priority that is listed on attachment one (1) unless otherwise directed by the KO or COR.

C-3.5 Cob Web Removal Cob webs on warehouse walls, rafters, external docks, and beams shall be removed by the Contractor one time a year (utilizing 510 hours) in various warehouses (to include the connector tunnel between buildings, 376 and 385) on the base. The maximum height of any warehouse area for cob web removal is approximately 30 feet.

Section C-3 C 3.6 Warehouse Floor Scrubbing The Contractor shall clean warehouse floors twice a week in the main aisle ways (buildings 376, 380, 385, and 641 only), and once every two weeks in all other warehouse areas using battery driven industrial floor scrubbers with a commercially available, environmentally friendly detergent that meets base environmental standards which is intended for floor scrubbing operations. After being cleaned, warehouse floors shall have a uniform clean appearance with no streaks, detergent residue or any evidence of soil, grime, marks and/or oily residue, stains, film, debris or standing water.

Section C- 4

C 4 Periodic Cleaning Services
C-4.1.1 Windows and Glass Doors
The Contractor shall provide window-cleaning services to the facilities designated in Attachment 1.
C-4.1.1.1 Interior and Exterior Windows
Contractor shall wash and dry interior and exterior window sides on specified buildings as designated in Attachment 1.
C-4.1.1.2 Screens
The Contractor shall remove, clean, and replace screens back to their original location. Screens shall be free of dirt and debris.
C-4.1.1.3 Equipment
No Government equipment will be provided

C-4.1.2 Uncarpeted Floor Care The Contractor shall be responsible for the uncarpeted floor care as defined in Section C-2.1. The Contractor shall utilize commercially acceptable standards to maintain a uniform glossy appearance.

C-4.1.2.1 Area Rugs/Carpet In areas containing throw rugs/carpet, less than six (6) feet by six (6) feet, the rug shall be removed and wax shall be applied where rug was located.

C-4.1.3 Shampoo Carpet All carpets shall be cleaned using steam cleaning and extraction in accordance with standard commercial practices.

C-4.1.4 Equipment No Government equipment will be provided.

Section C- 4

Section C- 4.2

SPECIAL EVENT CLEANING SERVICE

C-4.2.1 Minor, Medium, and Major Cleaning Service Square Footage

C-4.2.1.1 Minor
Cleaning service performed with a minimum of 1 square feet and a maximum of 500 square feet per service.
C-4.2.1.2 Medium
Cleaning service performed with a minimum of 501 square feet and a maximum of 2,000 square feet per service.

Section C- 4.2

SPECIAL EVENT CLEANING SERVICE

C-4.2.1.3 Major
Cleaning service performed with a minimum of 2,001 square feet and a maximum of 6,000 square feet per service.

Section C- 4.3

EMERGENCY EVENT CLEANING SERVICE

Contractor shall begin emergency work, as determined by the KO, within one hour of notification.
C-4.3.1.1 Minor
Cleaning service performed with a minimum of 1 square feet and a maximum of 500 square feet per service.
C-4.3.1.2 Medium
Cleaning service performed with a minimum of 501 square feet and a maximum of 2,000 square feet per service.

Section C- 4.3

EMERGENCY EVENT CLEANING SERVICE

C-4.3.1.3 Major
Cleaning service performed with a minimum of 2,001 square feet and a maximum of 6,000 square feet per service.

Section C- 4.4

SANITIZE RESTROOMS

C-4.4.1 Small and Large Cleaning Service Footage
Upon notification, the Contractor shall sanitize restrooms in any building, area, or restroom covered under this contract.
C-4.4.1.1 Small Restrooms
Cleaning service performed in a single restroom 250 SF and less.
C-4.4.1.2 Large Restrooms
Cleaning service performed in a single restroom 251 SF and greater.

Section C- 4.5

HUMAN WASTE AND ANIMAL CLEANUP SERVICE

C-4.5 Upon written or verbal notification from the KO or COR, the Contractor shall perform human waste, animal waste, dead animals, and bodily fluid cleanup required in any building, area, or room covered under this contract. Human and animal waste is defined as fecal matter, urine, or vomit without the visible presence of blood.

Section C- 4.5

HUMAN WASTE AND ANIMAL CLEANUP SERVICE

C-4.5.1.1 Minor

Human waste cleanup service performed with a minimum of 1 square foot per service and a maximum of 4 square feet per service.

C-4.5.1.2 Medium

Human waste cleanup service performed with a minimum of 5 square foot per service and a maximum of 25 square feet per service.

Section C- 4.5

HUMAN WASTE CLEANUP SERVICE

C-4.5.1.3 Major Human waste cleanup service performed with a minimum of 26 square feet per service and a maximum of 50 square feet per service.

Section C- 4.6

URINE CONTAINER COLLECTION

C-4.6 Upon written or verbal notification by the KO or the COR, the Contractor shall perform urine container collection services in any building, area, or room covered under this contract. Containers may be, but not limited to, cans, bottles, bags, etc. Collection shall be coordinated with the KO or COR and the area supervisor. Contractor staff shall not take direction from anyone other than the KO, COR, or their immediate supervisor. Under no circumstances is the janitorial staff to go onto any material handling equipment to retrieve a urine container. The urine container shall be taken to the nearest restroom toilet, urine emptied into the toilet, and flushed. The empty container shall be double bagged, tied securely and disposed of in the waste receptacle.

Section C- 5

GOVERNMENT FURNISHED PROPERTY & SERVICES

C 5.1 Government Provided Facilities

The Government will provide the Contractor with 575 SF Office space in Building 376. No office furniture or lockers will be provided by the Government. The Contractor shall maintain this facility at the same cleaning standards as defined in Section C-2.1. This facility shall only be used for the performance of this contract.

Section C- 5.2 & C- 5.3

C 5.2 Repairs

The Contractor shall immediately notify the KO or COR in writing of any circumstance or situation in need of facility fixture repairs in the Government Furnished Facility.

C 5.3 Renovations/Changes/Upgrades to Contractor Provided Space

No alterations to the property shall be made without specific written permission from the KO or COR. The Contractor shall furnish the KO a detailed modification(s) request.

Section C-5.4 & C 5.5 C 5.4 Utilities

Electricity, sewage, water, and telephone (on-base and local calls only) will be provided by the Government at no cost to the Contractor. The Contractor shall ensure all personnel employ energy and water conservation practices. Any long distance telephone service shall be obtained and paid for by the Contractor.

C 5.5 Refuse/Recycling Dumpsters

The Contractor shall use site refuse and recycling dumpsters for disposal of trash, recyclables and debris generated by the Contractor in performance of this contract. The Contractor shall participate in the on-site recycling program. Recyclable materials generated in the performance of this contract shall be segregated by type and placed in the designated bulk containers.

Section C- 6

C 6 Contractor Personnel

The Contractor shall provide a sufficient staff to perform the tasks outlined in this PWS commensurate with those standards and practices commonly found in the commercial marketplace. The Contractor shall establish a sufficient management team for the custodial staff and the size of this effort, as commensurate with those standards and practices commonly found in the commercial marketplace.

C 6.1 Key Personnel

The Contractor shall identify proposed individual(s) for each key personnel position as defined in Sections C-6.1.1 and C-6.1.2. Resumes shall be submitted for all key personnel.

Section C- 6

C 6.1.1 On Site Project Manager

The Contractor shall designate an on-site Project Manager who has full authority to act for the Contractor on all matters relating to Contractor operations.

C 6.1.2 On Site Quality Control Inspector

A Quality Control Inspector is required for the Contractor’s Quality Control Plan. This person shall be separate from the Project Manager and the Management tier of personnel. The Contractor shall establish credentials for hiring and training as part of the overall Quality Control Plan.

Section C- 6.2

C 6.2 Personnel Standards of Conduct

Good conduct and judgment is required of all people entering the installation. Fighting, abusive and/or profane language, reckless driving or failure to respond to direct orders from any installation employee acting in an official capacity (i.e., Police Officers or Firemen) shall be sufficient reason to remove the disorderly individual from the installation.

Section C-7 Equipment C-7

The Contractor shall use equipment that is in good working order and provide its employees with adequate tools to conduct their work. The equipment shall be commensurate with that which is used in the commercial marketplace and found to be in line with the standards of the commercial industry. The Contractor shall provide quality maintenance to the equipment at intervals to keep the equipment in good working condition. Scheduled maintenance shall be commensurate with that which is found in the commercial marketplace and in line with the standards of the commercial industry.

Section C-8, C-9

C-8.1 Contractor Quality Control Plan (QCP)

The Contractor shall develop and maintain a Quality Control Plan (QCP) that addresses all of the requirements of the contract. When changes are made to the QCP, the Contractor shall submit the revised QCP to the Government for review and acceptance.

C-9 Quality Assurance Surveillance Plan

The Quality Assurance Surveillance Plan (QASP) is the Government’s plan to ensure the Contractor provides the required services, adheres to the quality standards as defined in Section C-2 Description of Services.

Section C-9

C-9.1 Inspections

The COR is responsible for technical oversight of the Contractor’s performance. The COR’s duties shall include, but are not limited to, assurance of the completion of work in a quality manner, resolution of quality concerns, and invoice certification.

C-9.2 Deficiencies

Once an inspection has been conducted, the Contractor and KO will be notified via electronic mail of its results. All inspections will be documented on a pass/fail basis.

Section C-9

C-9.2.1 General Cleaning Deficiencies

Deficiencies reported during regularly scheduled Government work days to the Contractor by the COR shall be corrected within one (1) hour or by the end of the Contractor's scheduled shift, whichever period is shorter.

C-9.2.2 Periodic Deficiencies

Deficiencies in periodic services provided shall be corrected within five (5) work days from notification to the Contractor by the COR. If the Contractor corrects the deficiency and the COR determines that the deficiency has not been corrected to meet the terms of the contract, or failure to correct the deficiency at all, the COR will issue a CDR.

Section C-9

C-9.2.3 Special Event/Emergency Cleaning Deficiencies

Deficiencies in special event, emergency, or sanitizing of restrooms services provided shall be corrected within one (1) hour from notification to the Contractor by the COR.

C-9.3 Deductions for Non-Performance

The time allotted for correction of deficiencies is designated above in Section C-9.2, as commensurate with the service inspected. The Contractor shall resolve the deficiencies as documented by the COR in the failed inspection report. The COR will perform a re-inspection and further assess the area of concern once again on a pass/fail basis. If the area of concern still does not meet the contractual standards, a CDR will be issued to the Contractor.

Section C-9.3

C-9.3.1 Deduction Schedule for General Service Cleaning

Deductions for areas, restrooms or event deficiencies not corrected within one (1) hour or the end of the shift, which ever period is shorter, shall be as follows:

Restrooms or areas 250 SF or lessDeduction$200.00
Restrooms or areas 251 to 500 SFDeduction$300.00
Restrooms or areas 501 to 750 SFDeduction$400.00
Restrooms or areas over 750 SFDeduction$500.00

Section C-9.3

C-9.3.2 Periodic Service Deductions

Deductions for periodic services performed that are not corrected within five (5) working days from notification shall be an amount equal to 1% (one percent) of the flat rate for the price of the service for the period of service in question.

C-9.3.3 Special Event/Emergency Cleaning Deductions

Deductions for special events, emergency cleanings, or sanitizing of restrooms services not corrected within one (1) hour from notification shall be an amount equal to 20% (twenty percent) of the flat rate price of the service for the service in question.

Section C-9.3

C-9.3.4 Re-Performance Work

When the Contractor re-performs services as a result of the inspections defined in Sections C-9.1 and C-9.2, and the Contractor does not meet the standards identified in this PWS, the Government may desire that the work be re-performed prior to the next scheduled performance period. If this is the case, the Contractor shall perform the service at no additional cost to the Government.

Section C-9.4

C-9.4 Performance Measures for Janitorial Contract

The Contractor shall assume the responsibility for meeting the minimum APLs as defined in Attachment 3 upon full performance.

Surveillance of Contractor performance shall also be accomplished via the validation of end-user complaints.

Performance Measures will be assessed on a Pass and Fail Grading System.

Section C-10 Schedules C-10

The Contractor shall provide a cleaning schedule for each facility on contract. Schedules shall indicate the days and approximate time each building/building area/category of that building will receive services, including floor maintenance. Schedules shall be submitted no later than 15 days prior to start of the base period and no later than 10 prior to the start of an option period. Schedules shall consider holidays and shall cover a period of 12 months on one schedule. Schedules shall include all cleaning requirements.

Section C-10

C-10.1 Hours of Operation

The core hours of operation are typically from 07:00 to 15:30 Monday through Friday. The Contractor shall develop schedules to compliment the installation operations to minimize disruptions.

C-10.1.1 Shift Hours

First shift work for the Government is during the hours of 07:00 and 15:30 hours. Second shift work for the Government is from 1530 hours to 23:00 hours. The weekend shift hours for the Government are 06:00 to 16:30, Saturday and Sunday.

Section C-11 Environmental, Safety and Occupational Health Regulatory Requirements.

C-11.1 Environmental, Management

In order to comply with federally mandated environmental preference programs and the Department of Defense (DoD) “Green Procurement Program” (GPP) policy, DLA Distribution requires the use of environmentally preferable products and services.

C-11.2 Products and Materials

Custodial cleaning products required in the performance of this PWS shall meet, at a minimum, Green Seal Product Standards.

C-11.3 Regulatory Compliance

The Contractor shall comply with all applicable State and Federal laws, regulations and DoD regulations in effect at the time of performance of this contract.

Section C-11 C-11.4 Waste Material

The Contractor shall be responsible for the proper handling and disposal of all waste material to include, but not limited to, waste water from floor scrubbing.

C-11.5 Notification of Environmental Spills

In the event that the Contractor spills or releases any hazardous material or hazardous waste into the environment; the Contractor shall immediately report the incident to the Fire Department and the COR by calling *911.

C-11.6 Safety and Occupational Health

The Contractor shall maintain safety standards consistent with all applicable Federal, State, and local regulations and coordinate their safety program with the KO or designee to ensure their program meets applicable compliance standards.

Section C-11 – C-12 C-11.7 Hazard Reporting Program

The Contractor shall establish a Hazard Reporting Program as a component of the overall safety program IAW DLAI 6055.1, Occupational Health and Safety Instruction, paragraph (E)(10)(c).

C-12 Phase-In Plan

A smooth and orderly transfer of responsibility for DLA’s Janitorial Services from the incumbent Contractor is necessary. As such, the Contractor shall have in place a Phase-In Plan in order to assume the services identified in this PWS. This period will commence upon execution of the contract and will continue for a period not to exceed 30 calendar days.

Section C-13 General Information C-13.1 Holidays

Ten observed Holidays are identified in this section.

C-13.2 Inclement Weather Schedule

The Contractor shall provide custodial service during periods of inclement weather. In the cases of severe weather, the KO may authorize exceptions. When exceptions are granted, the Contractor shall make up all missed custodial service within twenty-four hours after the severe weather has ceased.

C-13.3 Executive Orders

The Contractor may be required to provide service during normal duty hours when administrative leave is granted by the higher headquarters or the President of the United States per an Executive Order.

Section C-14 Security Requirements C-14

The Contractor and its personnel shall comply with the all security-related regulatory guidance found in this section.

C-14.1 Reporting of criminal violations

The Contractor shall report to the KO or designee any suspected, alleged, or actual criminal incidents IAW DLAI 5105, Reporting of Criminal Incidents.

C-14.2 Installation Security

Contractor employees entering DoD locations as part of performing contract requirements shall abide by all security regulations and may be subject to security checks. Contractor personnel and property are subject to search and contraband and band items are subject to seizure upon entering, while on and upon leaving the DLA Distribution Warner Robins Georgia, pursuant to installation regulations.

Section C-14 C-14.3 Personnel Clearance

The required investigation for this contract is a National Agency Check with Inquiry (NACI) or equivalent. A NACI is the investigation completed on an individual when the person begins employment under a federal contract. It is not a security clearance. The NACI addresses the past five years of an employee’s life. If the employee is placed in a position with a higher level of trust, a different level of investigation will apply.

Section C-14 C-14.4 Identification Card/Badge

Every Contractor employee shall obtain a DLA Distribution Warner Robins Georgia, Temporary Identification Badge prior to starting work on this contract. Upon notification to the COR by the Installation Security Office of a final favorably adjudication of PSI, the Contractor employee will be issued a permanent DLA Distribution Warner Robins Georgia, Contractor badge.

All Government-provided Contractor’s ID badges must be returned to the Government either at the completion of the contract or upon termination of employment. Contractor shall be charged $100.00 for each badge not returned within 30 days of an employee's termination of employment.

Section C-14 C-14.5 Vehicle Registration

Prior to entering the installation, all Contractor and Contractor employee’s vehicles shall be properly registered and insured in accordance with applicable Federal, State and DLA laws and policies The company name shall be displayed on each of the Contractor's vehicles utilized for this effort in a manner and size that is clearly visible.

Under no circumstances are Contractor employee’s personal vehicles to be used for transportation around the base in the performance of janitorial services. Only Contractor corporately owned vehicles are to be used for the performance of janitorial services.

Section C-14 C-14.6 Installation Parking

The Contractor and its employees shall abide by installation parking regulations. Employee’s personal vehicles shall only be parked in the areas indicated by the KO or COR.

C-14.7 Visitor Control

Visitors to the Contractor shall obtain approval from Pass and ID for entrance to the installation. The contractor shall submit a written request to the COR for all visitors. The COR shall forward the necessary paperwork to Pass and ID on behalf of the Contractor.

Section C-14 C-14.8 Physical Security/Facility Access

With approval of the COR, keys will be issued to the Contractor for access to buildings under this contract. Some buildings have keys that can be retained in the possession of the Contractor, while other keys must be obtained on a daily basis via the Security Department. In order to be issued keys from the Security Department, the Contractor shall obtain from the COR DLA Form 1610B (Jan 1997). This form shall be completed by the Contractor and submitted to the COR.

C-14.9 Accident Reporting

Emergency 911 services are available on the installation. Additionally, the Contractor and Contractor’s personnel shall be knowledgeable of and comply with all installation incident-reporting procedures provided by the COR.

Section C-14 C-14.10 Hiring Government Personnel

The Contractor is restricted from hiring current Government employees and active military into management positions (i.e., Site Manager, Quality Control Inspector, etc.), as this could result in a conflict of interest in accordance with DoD 5500.7R.

C-14.11 Computerized Products

Should the Contractor choose to use computerized products to conduct management, scheduling and automated reports, all products will be compatible to DLA computer systems such as valid electronic mail addresses, Microsoft Word, Microsoft Excel, and PDF documents.

Section C-14 C-14.12 Performance of Services during crisis declared by the President of the United States or the Secretary of Defense or Local Installation Commander.

At the Government’s discretion, there may be times during a crisis period in which Contractors may be restricted from entering or leaving the installation. This shall be kept to an absolute minimum whenever possible and the Contractor will be kept informed by the KO or COR. The Contractor shall use all means at his disposal to continue to provide services, in accordance with Department of Defense Instruction (DODI) 3020.37.

C-14.13 Photographic Equipment

Possession and/or use of photographic equipment, including cellular phone cameras, on Government property is forbidden without a Camera Authorization Pass. To obtain a Camera Authorization Pass, the COR will submit the request to Pass and ID. There is NO GUARANTEE that a camera pass will be authorized for the Contractor.

Section C-15 C-15 Required Contractor Documents

The Contractor is required to submit the following documents listed in this section to the Government in accordance with the timelines in this section.

Background Check Paperwork on Janitorial Employees (NACI) List of Names & Telephone Numbers of On-Site Supervisors Material Safety Data Sheets (MSDS) or Safety Data Sheets (SDS) Certification that Employees Have Received Training Employee Cleaning Schedules Files of All Contractor Inspections Key Personnel Resumes

C-16 Mandatory Reporting Requirements

The Contractor shall report all contractor labor hours (including subcontractor labor hours) required for performance of services provided under this contract for the Defense Logistics Agency via a secure data collection site.

C-17 List of Abbreviations

Contains the list of abbreviations used in the PWS.

Section C-16-17

C-18 List of Attachments to Performance Work Statement

1 - Building SF and SubCLINs List *2 - Site map,Ash Urns, and Refuse container Location 3 - Minimum Acceptable Performance Levels 4 - Sample Schedules 5 – Locations of Janitor Storage Cabinets

* Attachment 2 will be given out on a CD during the Pre-Proposal Conference.

Section C-18

Solicitation Overview

Inspection and Acceptance

Key Points
FAR and DFARS clauses for Inspection of Services
Quality/Performance Evaluation
Government will use a Quality Assurance Surveillance Plan (QASP) to monitor compliance with the terms and conditions; identify conforming and nonconforming services to determine appropriate action under the Inspection of Services and Termination for Default contract clauses.
QASP will be tailored from the Contractor’s Quality Control/Contractor Surveillance Plan and sets forth the method and manner by which the Government intends to conduct surveillance of work under the contract.

Deliveries or Performance Key Points

Services shall be performed as prescribed by the Performance Work Statement (PWS) Period of Performance - Base Year (11 months) with four (4) one (1) year optional full performance periods Acceptable Performance Levels (APLs) located in Attachment 3 Deductions - All deductions as a failure to meet performance metrics as described in PWS Section C 9.3.

Contract Administration Data

Key Points
This contract will be paid by DFAS
Invoicing Instructions
Provides invoice preparation and submission instructions
Contractor Performance Assessment Reporting System (CPARS) Requirements
Requires the Contractor, in performing this contract, to be subject to a past performance assessment in accordance with FAR 42.15 and the CPARS Guide

Special Contract Requirements

Key Points
DLAD Clause 52.237-9001, Contractor Personnel Changes and Key Personnel Requirements
Requires Contractor to notify the KO prior to any contractor personnel changes
Any removals/replacements for Contractor’s convenience shall be at no cost to the Government
Key Personnel identified in PWS, Section 6.1

DLAD Clause 52.215-9023, Reverse Auction FAR 52.222-17, Nondisplacement of Qualified Workers Manpower Reporting Requirement DFARS 252.232-7003 Electronic Submission of Payment Requests and Receiving Reports (WAWF)

List of Solicitation Attachments

Attachment 1 - PWS with attachments
Attachment 2 - DOL Wage Determination
2005-2139, Revision No. 13, Date of Revision 6/19/2013
Attachment 3 - Past Performance Questionnaire
Attachment 4 - Pricing Tables
Attachment 5 – Instruction to Offerors
Attachment 6 – Evaluation Factors for Award
Attachment 7 – DD Form 254 Contract Security Classification Specification

Representations, Certifications, & Other Statements of Offerors

Key Points:
The North American Industry Classification System (NAICS) Code for this acquisition is 561720 – Janitorial Services
See FAR 52.219-14
The Small Business Size Standard is $16.5M
Response to provisions shall be provided in proposal Volume I, Section 3

Instructions, Conditions, & Notices to Offerors

Key Points:
Communications Between the Government and Offerors
Procedure and deadline for submitting questions

All questions shall be submitted by electronic mail Questions shall be received by the time and date specified in the solicitation Proposal submission and deadline

Only hard copies submitted to the address in submission instructions will be accepted *Proposals will be due 30 days after final solicitation is posted. Date and time will be specified in the solicitation.

Key Points:
PROPOSAL PREPARATION REQUIREMENTS
Important proposal instructions regarding such topics as number of copies required, page size/format, page limitations
All pages of submittals shall include the statement “SOURCE SELECTION SENSITIVE INFORMATION – SEE FAR 2.101 & 3.104”
Detailed instructions/requirements for each of the three proposal volumes
Volume I - Technical Proposal
Volume II - Past Performance
Volume III - Price Proposal
Volume I Technical Proposal
Part 1: Introduction
This section shall provide any necessary background information and an overview of the proposal which the Offeror believes will assist in the understanding and accurate evaluation of the proposal.
Part 2: Management Capability
Section 1: Management Plan
The Offeror shall describe their overall management methodology and how that methodology will translate into successful contract performance. The Offeror shall provide a detailed description of the responsibilities and authorities for operation and management of this contract. The Offeror shall include such elements as lines of communication. The discussion shall address the processes for resolving priority conflicts for resources and tasks identified in the PWS.
Section 2: Staffing Plan
The Offeror shall list, in matrix format, all key and non-key personnel proposed for assignment as discussed in Key Personnel section of the PWS the labor category that they represent, their years of experience, degree/education, and their personnel qualifications and experience.
Part 3: Technical Capability
Section 1: Technical Approach
The Offeror shall submit a detailed description of their technical approach to perform each task in the PWS. The Offeror’s technical approach must demonstrate an understanding of the requirements in the PWS and the ability to perform all performance tasks and objectives listed in the PWS while maintaining quality and timeliness. This cannot be a mere summary of the requirements stated in the PWS, but rather the Offeror’s detailed approach to performing the requirements that clearly demonstrates his understanding of that work.
Section 2: Quality Control Plan
The vendor shall provide an initial Quality Control Plan (QCP) in accordance with the PWS with their proposal. The QCP shall include an approach to maintaining acceptable quality standards throughout contract performance, and should address the methods for meeting the performance standards, customer requirements, and complying with applicable regulations. The plan shall provide the quality control methodology, processes, techniques, and tools that will result in meeting or exceeding the performance requirements for quality and timeliness.
Section 3: Phase-In Plan
The Offeror shall provide a detailed Phase-In Plan, which discusses the Offeror’s scheduling, phasing in all functional activities, and milestone dates for implementation. The phase in period shall have a duration of no more than 30 business days.
Volume II Past Performance
The Offeror shall describe their background, knowledge, and experience related to janitorial and custodial services. Of particular emphasis is performance that was performed in accordance with the same or similar scope and magnitude that is described in the PWS. Past performance information is used in determining the level of confidence the Government has for successful performance based upon the Offeror’s actions under previously awarded, relevant contracts.
Volume III Price Proposal
Completed Standard Form 1449.
Signed acknowledgements of amendment (SF30). (Applicable only if any amendments are issued against this solicitation).
Completed certifications and representations located at FAR 52.212-3 and DFARS 252.212-7000.
Completed CLIN pricing as detailed in the Continuation of Supplies and Services.
Pricing Tables.

Pricing Tables

Tables 1-5 (CLIN Detail) Table 6 (Total Contract Values) Table 7 (ODC’s) Tables 8-12 (Materials) Table 13 (Overhead Costs) Table 14-18 (Labor Rates)

Offerors to complete table for X001, X004, and X007. Offerors are not limited to the number of rows in the table above. Offerors shall use as many rows as appropriate to capture the requested data.

Lowest Price Technically Acceptable
The Government will evaluate proposals to determine the following factors acceptable/unacceptable.

Factor 1: Management Capability

Subfactor (a): Management Plan
Subfactor (b): Staffing Plan

Factor 2: Technical Capability

Subfactor (a): Technical Approach
Subfactor (b): Quality Control Plan
Subfactor (c): Phase-In Plan

Factor 3: Past Performance

Evaluation Factors for Award

To be considered acceptable and eligible for award, an Offeror must address separately all the factors set forth in accordance with the instructions of this solicitation. A major item and/or gross omission which precludes meeting solicitation objectives that cannot be corrected prior to or during discussions without major revision or complete resubmission of the proposal will cause a proposal to be found technically unacceptable.

If a proposal has been determined acceptable under each of the non-price factors listed above, the Government will then evaluate the proposal for the lowest price. The proposed total price (the sum of the total estimated amount for all CLINS) between offers that are determined to be technically acceptable will be the determining factor in the selection of a proposal for award.

Evaluation Factors for Award

Conclusion

Technical Proposal Tips
Be sure to read entire solicitation
Technical Approach must address “how” you propose to perform the requirements
Shall not be a reiteration of the requirements in the PWS
Be sure to read the Instructions to Offerors
Address all requirements
When in doubt, send us a question
We generate multiple solicitations – what may seem clear to us may not be clear to you

Help us Help you

Conclusion

Keep the questions relevant to the issues in the solicitation
Reading and understanding the solicitation reduces questions
Monitor FedBizOpps for Amendments issued against the solicitation
Don’t expect extensions from the due date and time
Make the initial proposal your best offer as the Government intends to award without discussions
Communicate through the proper channels (Contracting Officer and Acquisition Specialist)

Please Work With us

What’s Next

Site Visit tomorrow
Departure for the site visit will be in front of the Hampton Inn 4000 Watson Blvd, Warner Robins, GA 31093.
Bus departs
NLT 8:20 am EST
You must ride the bus to participate in the tour
Cell phones, with digital cameras, and cameras of any kind are strictly prohibited
Tour the facility and buildings
Depart DLA Distribution Warner Robins and return to the Hampton Inn.

File details come from the government source that posted it. Updated .