RFP W91QVN20R0202_Preventive Maintenance_Repair Services of Heating System.pdf

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Preventive Maintenance_Repair Services of Heating System
Solicitation number
W91QVN20R0202
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This is a request for proposal for preventive maintenance and repair services of heating systems. The solicitation is issued by the Department of the Army Materiel Command Army Contracting Command and seeks services including preventive maintenance, inspection, operation and repair of integrated heating, ventilation and heat pump systems at facilities in Yongsan Cluster, South Korea over a one year base period and two one-year option periods. Required services include preventive maintenance of boilers, furnaces, unit heaters and hydronic systems; maintenance of HVAC and heat pumps; duct cleaning; and on-call repair services to be provided 24/7. Offerors must price line items for the base year and option years and provide replacement part and installation/removal pricing. Proposals are due by September 30, 2020.

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SEE ADDENDUM

(No Collect Calls)

W91QVN20R0202 31-Aug-2020

b. TELEPHONE NUMBER

315-755-3383

8. OFFER DUE DATE/LOCAL TIME

01:00 PM 30 Sep 2020

5. SOLICITATION NUMBER 6. SOLICITATION ISSUE DATE

AUTHORIZED FOR LOCAL REPRODUCTION

PREVIOUS EDITION IS NOT USABLE

STANDARD FORM 1449 (REV. 2/2012)

Prescribed by GSA – FAR (48 CFR) 53.212

(TYPE OR PRINT)

(SIGNATURE OF CONTRACTING OFFICER)

ADDENDA ARE

26. TOTAL AWARD AMOUNT (For Gov t. Use Only )

23.

CODE 10. THIS ACQUISITION IS

SUCH ADDRESS IN OFFER

17b. CHECK IF REMITTANCE IS DIFFERENT AND PUT

BELOW IS CHECKED

TELEPHONE NO.

W91QVN9. ISSUED BY

18b. SUBMIT INVOICES TO ADDRESS SHOWN IN BLOCK 18a. UNLESS BLOCK

7. FOR SOLICITATION

INFORMATION CALL:

a. NAME

MS YIM, MI HYE

2. CONTRACT NO. 3. AWARD/EFFECTIVE DATE 4. ORDER NUMBER

(TYPE OR PRINT)

30b. NAME AND TITLE OF SIGNER 30c. DATE SIGNED 31b. NAME OF CONTRACTING OFFICER

30a. SIGNATURE OF OFFEROR/CONTRACTOR 31a.UNITED STATES OF AMERICA

27a. SOLICITATION INCORPORATES BY REFERENCE FAR 52.212-1. 52.212-4. FAR 52.212-3. 52.212-5 ARE ATTACHED.

25. ACCOUNTING AND APPROPRIATION DATA

1. REQUISITION NUMBER

20.

ADDITIONAL SHEETS SUBJECT TO THE TERMS AND CONDITIONS SPECIFIED.

OFFEROR TO COMPLETE BLOCKS 12, 17, 23, 24, AND 30

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL ITEMS

ARE NOT ATTACHED

27b. CONTRACT/PURCHASE ORDER INCORPORATES BY REFERENCE FAR 52.212-4. FAR 52.212-5 IS ATTACHED. ADDENDA ARE ARE NOT ATTACHED

(BLOCK 5), INCLUDING ANY ADDITIONS OR CHANGES WHICH ARE

SET FORTH HEREIN, IS ACCEPTED AS TO ITEMS:

. YOUR OFFER ON SOLICITATION

28. CONTRACTOR IS REQUIRED TO SIGN THIS DOCUMENT AND RETURN

% FOR:SET ASIDE:UNRESTRICTED ORX

SMALL BUSINESS

17a.CONTRACTOR/ CODE FACILITY

OFFEROR CODE

411TH CONTRACTING SUPPORT BRIGADE, KOREA

SERVICES DIV, UNIT #15289

APO AP 96271

UNITED STATES

18a. PAYMENT WILL BE MADE BY CODE

RATED ORDER UNDER

DPAS (15 CFR 700)

13a. THIS CONTRACT IS A

13b. RATING

CODE15. DELIVER TO CODE W582LG 16. ADMINISTERED BY

12. DISCOUNT TERMS11. DELIVERY FOR FOB DESTINA-

TION UNLESS BLOCK IS

MARKED

SEE SCHEDULE

14. METHOD OF SOLICITATION

RFQ IFB RFPX

DPW, USAG YONGSAN

SO, CHONG OK

UNIT #15333

APO AP 96205-5333

UNITED STATES

TEL: 724-4477 FAX:

FAX:

TEL: SERVICE-DISABLED

VETERAN-OWNED

SMALL BUSINESS

8(A)

HUBZONE SMALL

BUSINESS

SIZE STANDARD:

$16,500,000

NAICS:

238220

X

OFFER DATED

29. AWARD OF CONTRACT: REF.

DELIVER ALL ITEMS SET FORTH OR OTHERWISE IDENTIFIED ABOVE AND ON ANY

COPIES TO ISSUING OFFICE. CONTRACTOR AGREES TO FURNISH AND

EMAIL:

TEL:

31c. DATE SIGNED

SEE SCHEDULE

SCHEDULE OF SUPPLIES/ SERVICESITEM NO. QUANTITY UNIT UNIT PRICE AMOUNT

24.22.21.19.

WOMEN-OWNED SMALL BUSINESS (WOSB)

ELIGIBLE UNDER THE WOMEN-OWNED

SMALL BUSINESS PROGRAM

EDWOSB

32g. E-MAIL OF AUTHORIZED GOVERNMENT REPRESENTATIVE

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL ITEMS

(CONTINUED)

PAGE 2 OF102

ACCEPTED, AND CONFORMS TO THE CONTRACT, EXCEPT AS NOTED: ______________________________________________________

32a. QUANTITY IN COLUMN 21 HAS BEEN

RECEIVED INSPECTED

32b. SIGNATURE OF AUTHORIZED GOVERNMENT

REPRESENTATIVE

32c. DATE 32d. PRINTED NAME AND TITLE OF AUTHORIZED GOVERNMENT

REPRESENTATIVE

32e. MAILING ADDRESS OF AUTHORIZED GOVERNMENT REPRESENTATIVE 32f . TELEPHONE NUMBER OF AUTHORIZED GOVERNMENT REPRESENTATIVE

37. CHECK NUMBER

FINALPARTIALCOMPLETE

36. PAYMENT35. AMOUNT VERIFIED

CORRECT FOR

34. VOUCHER NUMBER

FINAL

33. SHIP NUMBER

PARTIAL

38. S/R ACCOUNT NUMBER 39. S/R VOUCHER NUMBER 40. PAID BY

41a. I CERTIFY THIS ACCOUNT IS CORRECT AND PROPER FOR PAYMENT

41b. SIGNATURE AND TITLE OF CERTIFYING OFFICER 41c. DATE

42a. RECEIVED BY (Print)

42b. RECEIVED AT (Location)

42c. DATE REC'D (YY/MM/DD) 42d. TOTAL CONTAINERS

STANDARD FORM 1449 (REV. 2/2012) BACK

Prescribed by GSA – FAR (48 CFR) 53.212

AUTHORIZED FOR LOCAL REPRODUCTION

PREVIOUS EDITION IS NOT USABLE

SEE SCHEDULE

20.

SCHEDULE OF SUPPLIES/ SERVICES

21.

QUANTITY UNIT

22. 23.

UNIT PRICE

24.

AMOUNT

19.

ITEM NO.

W91QVN20R0202

Section SF 1449 - CONTINUATION SHEET

NOTICE TO OFFERORS

All sources may submit a proposal as applicable. However, the Republic of Korea (ROK)-United States (U.S.)

Status of Forces Agreement (SOFA), precludes the U.S. Government from granting Invited Contractor or Technical

Representative status to any offeror, for this requirement. All sources submitting a proposal, as applicable, including

U.S. sources, must already have, or obtain the requisite business licenses directly from the ROK Government, and conduct business in accordance with all applicable ROK laws, including but not limited to, rules and policies regarding labor, taxation, and immigration. Any contractor not already doing business in Korea as a local source, must submit adequate verification in its initial proposal, that it has the requisite authorization and capacity to compete for the requirement as a local source, and to perform the contract as a local source. If an initial proposal does not fully demonstrate this authorization and capacity, it will not be further considered for award. Whether an offeror qualifies as a local source shall be determined by the Contracting Officer. “All offerors interested in competing for this local requirement are required to submit their price proposal, as applicable, in Korean Won (KW) only. A proposal submitted in currency other than Korean Won will not be considered for award.”

ITEM NO SUPPLIES/SERVICES QUANTITY UNIT UNIT PRICE AMOUNT

0001 11 Months On-Call Repair Services

FFP

(Firm Fixed) On-Call Repair Services Operation in accordance with the paragraph

2.1.3.3 (24hours and 7 days a week) and 8.4.4 (Operation of Work Control Center).

Attachment (7 & 8)/Technical Exhibit Listed.

FOB: Destination

PSC CD: J045

NET AMT

ITEM NO SUPPLIES/SERVICES ESTIMATED

QUANTITY

UNIT UNIT PRICE ESTIMATED AMOUNT

0002 23,984,016 Square

Foot

Preventive Maintenance Heating System

FFP

(Requirement Portion) Preventive Maintenance, Inspection and Operation of

Heating Systems in accordance with the paragraphs 8.2 of PWS and Attachments

(1, 3, 5 and 7)/Technical Exhibit Listed.

ESTIMATED

UNIT UNIT PRICE ESTIMATED AMOUNT

0003 1,453,236 Square

PM for HVAC & Heat Pump System

(Requirement Portion) Preventive Maintenance and Inspection of HVAC &

(Requirement) Heat Pump System in accordance with the paragraphs 8.3 of PWS and Attachments (2,4,5 & 8)/Technical Exhibit Listed.

UNIT UNIT PRICE ESTIMATED AMOUNT

0004 1 Lot Installation & Removal Services

FFP

(Requirement Portion) In accordance with para 8.5 of PWS and Attachment 11 List for ELINs Items. Offerors shall provide the prices for the listed items in

Attachment 11 with the price proposal. This CLIN has a Not To Exceed (NTE) amount of KW102,400,000.

UNIT UNIT PRICE ESTIMATED AMOUNT

0005 400,000 Square

HVAC duct/Exhaust Fan Duct cleaning

HVAC duct/Exhaust Fan Duct cleaning Services

(Requirement Portion) in accordance with the paragraph 8.7 of PWS

(SF: Whole Building Area)

UNIT UNIT PRICE ESTIMATED AMOUNT

0006 1 Job Replacement/Repair Parts

FFP

(Requirement Portion) The Contractor shall provide replacement/repair parts and materials in accordance with the paragraph 8.5 and 8.6 of PWS. All items listed in the Attachment 6 shall be Brand Name or Equal. The contractor shall provide the prices for the listed items in Attachment 6 with the price proposal. This CLIN has a

Not To Exceed (NTE) amount of KW85,000,000.

Wat Hazard

Estimated Cost for Wat Hazard Losses is Zero(0)

0008 1 Months Phase-In

FFP

(Firm-Fixed Price Portion) The Contractor shall provide all phase-in personnel, management, resources, transportation and other services for transition from existing contract to new contract in accordance with the paragraph 4.0 of PWS.

1001 11 Months OPTION On-Call Repair Services

FFP

(Firm Fix) On-Call Repair Services Operation in accordance with the paragraph

2.1.3.3 (24hours and 7 days a week) and 8.4.4 (Operation of Work Control Center) of PWS. Attachment (7 & 8)/Technical Exhibit Listed.

UNIT UNIT PRICE ESTIMATED AMOUNT

1002 23,984,016 Square

OPTION Preventive Maintenance Heating System

(Requirement Portion) Preventive Maintenance, Inspection and Operation of

(1,3,5 & 7)/Technical Exhibit Listed.

UNIT UNIT PRICE ESTIMATED AMOUNT

1003 1,453,236 Square

OPTION PM for HVAC & Heat Pump System

(Requirement Portion) Preventive Maintenance and Inspection of HVAC &

UNIT UNIT PRICE ESTIMATED AMOUNT

1004 1 Lot OPTION Installation & Removal Services

FFP

(Requirement Portion) In accordance with para 8.5 of PWS and Attachment 11 List for ELINs Items. Offerors shall provide the prices for the listed items in amount of KW105,400,000.

UNIT UNIT PRICE ESTIMATED AMOUNT

1005 400,000 Square

OPTION HVAC duct/Exhaust Fan Duct cleaning

HVAC duct/Exhaust Fan Duct cleaning Services

(Requirement Portion) in accordance with the paragraph 8.7 of PWS.

UNIT UNIT PRICE ESTIMATED AMOUNT

1006 1 Job OPTION Replacement/Repair Parts

FFP

(Requirement Portion) The Contractor shall provide replacement/repair parts and materials in accordance with the paragraph 8.5 and 8.6 of PWS. All items listed in the Attachment 6 shall be Brand Name or Equal. The contractor shall provide the

OPTION Wat Hazard

2001 11 Months OPTION On-Call Repair Services

FFP

(Firm Fixed) On-Call Repair Services Operation in accordance with the paragraph

2.1.3.3 (24hours and 7 days a week) and 8.4.4 (Operation of Work Control Center).

Attachment (7 & 8)/Technical Exhibit Listed.

UNIT UNIT PRICE ESTIMATED AMOUNT

2002 18,091,140 Square

OPTION Preventive Maintenance Heating System

(Requirement Portion) Preventive Maintenance, Inspection and Operation of

(1,3,5 & 7)/Technical Exhibit Listed.

UNIT UNIT PRICE ESTIMATED AMOUNT

2003 1,096,176 Square

OPTION PM for HVAC & Heat Pump System

(Requirement Portion) Preventive Maintenance and Inspection of HVAC &

UNIT UNIT PRICE ESTIMATED AMOUNT

2004 1 Lot OPTION Installation & Removal Services

FFP

(Requirement Portion) In accordance with para 8.5 of PWS and Attachment 11 List for ELINs Items. Offerors shall provide the prices for the listed items in amount of KW80,200,000.

UNIT UNIT PRICE ESTIMATED AMOUNT

2005 309,400 Square

OPTION HVAC duct/Exhaust Fan Duct cleaning

HVAC duct/Exhaust Fan Duct cleaning Services

(Requirement Portion) in accordance with the paragraph 8.7 of PWS.

UNIT UNIT PRICE ESTIMATED AMOUNT

2006 1 Job OPTION Replacement/Repair Parts

FFP

(Requirement Portion) The Contractor shall provide replacement/repair parts and materials in accordance with the paragraph 8.5 and 8.6 of PWS. All items listed in the Attachment 6 shall be Brand Name or Equal. The contractor shall provide the

OPTION Wat Hazard

PWS

Performance Work Statement (PWS)

Preventive Maintenance & Repair of Heating and

Ventilation System, Yongsan Cluster

Solicitation No: W91QVN-20-R-0202

1. This is a non-personal services contract to provide Preventive Maintenance of Heating and Ventilation

Maintenance and Repair services in Yongsan Cluster. The Government shall not exercise any supervision or control over the contract service providers performing the services herein. Such contract service providers shall be accountable solely to the Contractor who, in turn is responsible to the Government to perform operation, maintenance, repair and overhaul of integrated heating, ventilation and heat pump systems as defined in this Performance Work Statement (PWS), section 5 except for those items specified as government furnished facilities and services. The Contractor shall provide all personnel, equipment, supplies, facilities, transportation, tools, materials, supervision, and other items.

1.1. Background. Yongsan Cluster is consist of Yongsan, CP Morse and Tango, and Yongsan, CP Morse are located in Seoul City, CP Tango is located in Gyeonggi Provence, and which consist of approximately

794 acres and 1,093 buildings. The population base consists of approximately 3,365 military, Government civilian, and Contactor personnel.

1.2. Objectives. The Contractor shall ensure all work accomplished in the performance of this PWS meets all applicable Federal, and local laws, regulations, and directives to include, but not limited to, the publications in Section 7, Related Documents.

The Contractor shall compile historical data, prepare required reports, and submit all information as specified by the Deliverables presented in the contract. The Contractor shall ensure all work in support of mission requirements tendered to the Government for acceptance conform to the measurable performance standards of quality, timeliness, and quantity specified in the PWS of this contract.

The intent is to establish work requirements that are performance-based and results-oriented. The

Contractor shall determine the best and most cost effective ways to fulfill custodial services and their component needs, emphasizing innovation and commercial best practices.

1.3. Climatic Conditions. The average annual rainfall is 60 inches; with the wettest months being July –

August. The average annual snowfall is 5 inches, with snowfall expected during the period of December -

February. The average frost-free period (growing season) during the year is about 270 days. The first killing frost may be expected about December, and the last killing frost generally occurs in February. The average annual maximum and minimum temperatures are approximately 63 and 43 degrees Fahrenheit, respectively. Monthly normal temperatures ranged from a low of 25 degrees in the month of January to a high of 76 degrees in the month of August. Summer temperatures often reach 86 degrees Fahrenheit, while sub-freezing weather is common during the winter months.

1.4. Facility Access. The Contractor shall ensure access to all fire detection and suppression systems in case of emergencies or for other Fire Department purposes. The Contractor shall inform the Fire

Department point-of-contact (POC), prior to outages that will impact the function of the system, special problems or circumstances, which require Fire Department inspection. The Fire Department will reset alarm systems to operational status.

2. Requirements.

2.1. Description of Services. The Contractor shall provide all management, tools, equipment, and labor necessary to perform operation, maintenance, repair and overhaul of integrated heating, ventilation and heat pump systems as defined in this Performance Work Statement (PWS), section 5 except for those items specified as government furnished property and services. The Contractor shall perform to the standards in this contract. The Contractor shall perform this service in accordance with applicable local regulations and standards, and in strict compliance with the specifications and all other terms and conditions contained herein.

2.1.1. General Information.

2.1.2. Period of Performance (PoP). The PoP shall be for twelve (12) months Base Period, which consists of one (1) month Phase-In period and eleven (11) months of full services and two (2) twelve (12) months

Option Periods as follows.

Base Period, Phase-In 01 December 2020 – 31 December 2020

Base Period 01 January 2021 - 30 November 2021

1st Option Period 01 December 2022 – 30 November 2022

2nd Option Period 01 December 2023 – 31 November 2023

2.1.3. Place of Performance and Hours of Operation.

2.1.3.1. Place of Performance. The work to be performed under this contract will be performed at the heating equipment and location of service listed in Attachments 1.

2.1.3.2. Hours of Operation. The Contractor is responsible for conducting business between the hours of

0700-1800 hrs. Monday through Friday, except Korean holidays or when the Government facility is closed due to local or national emergencies, administrative closings, or similar Government directed facility closings. The Contractor must maintain an adequate workforce for the uninterrupted performance of all tasks defined within this PWS when the Government facility is not closed for the above reasons.

However, operations at the installations continue twenty four (24) hours seven (7) days per week, therefore the Contractor must maintain an adequate workforce for the uninterrupted performance of all tasks defined within this PWS when the Government facility is not closed for the above reasons.

2.1.3.3. Routine Calls. Service Calls that do not meet the requirement in paragraph 2.1.3.4.will be classified as routine calls. The Contractor shall respond, begin work on routine service calls within 24 hours after receipt of the call, and complete all repairs within 7 calendar days. Routine service call work will normally be performed during the government’s regular working hours.

2.1.3.4. Emergency Calls. Service calls will be classified as an emergency when system failures constitute a danger to personnel, threaten to damage property, or threaten to disrupt activity operations or mission.

Examples include loss of heating service in areas with no concentrated heat producing equipment. The

Contractor shall respond within 2 hours and work until the emergency condition is fixed. Once contractor eliminates the emergency condition additional repairs shall be completed within 5 days.

2.1.3.5. Performance. All work shall be accomplished in conformance with approved and accepted standards of the industry; equipment manufacturers; all applicable local, state, and federal standards; and all applicable building and safety. When the Contractor completes work on a system, that system shall be free of missing components or defects which would prevent it from functioning as originally intended and/or designed. Corrective or repair/replacement work shall be carried to completion including operational checks and cleanup of the job site. Except where otherwise noted, replacements shall match existing in dimensions, finish, color, and design. The Contractor shall schedule and arrange work to cause the least interference with normal operations and mission. In those cases where some interference may be essentially unavoidable, the Contractor shall make every effort to minimize the impact of the interference, inconvenience, equipment downtime, interrupted service, and customer discomfort

Recognized Holidays. Unless specifically authorized in writing by the COR, no services will be provided and no charges will be incurred and/or billed to any order on this contract on any of the holidays listed below.

U.S. Government legal holidays

(1) 1 January (New Year's Day)

(2) 3rd Monday, January (Dr. King’s Birthday)

(3) 3rd Monday, February (President's Day)

(4) Last Monday, May (Memorial Day)

(5) 4 July (Independence Day)

(6) 1st Monday, September (Labor Day)

(7) 2nd Monday, October (Columbus Day)

(8) 11 November (Veterans' Day)

(9) 4th Thursday, November (Thanksgiving Day)

(10) 25 December (Christmas Day)

2.1.4. ROK legal holidays. The Contractor’s performance shall not be required on the ROK legal holidays listed below.

(1) 1 January (New Year)

(2) Lunar New Year (31 December, 1 and 2 January on the Lunar Calendar)

(3) 1 March (Independence Movement Day)

(4) 1 May (Labor Day)

(5) 5 May (Children's Day)

(6) Buddha's Birthday (8 April on the lunar calendar)

(7) 6 June (Memorial Day)

(8) 17 July (Constitution Day)

(9) 15 August (Liberation Day)

(10) Chu-Suk (14, 15, and 16 August on the Lunar Calendar)

(11) 3 October (National Foundation Day)

(12) 9 October (Hangul Proclamation Day)

(13) 25 December (Christmas Day)

2.1.5. Installation Closures. When an unforeseen installation closure occurs on a regularly scheduled day of work, the Contractor shall:

a. Reschedule the work to be performed the following day unless the following day is a Saturday, Sunday, a legal public holiday, and when routine work is not scheduled for that day; or

b. Reschedule the work on any day mutually satisfactory.

2.1.6. Emergency Services.

2.1.6.1. The Contractor or their employees shall immediately notify their supervisor of any accident requiring emergency medical treatment. The Contractor shall notify the KO or COR/ACOR immediately, not later than (NLT) two (2) hours of the incident.

2.1.6.2. The Contractor shall be responsible for the emergency medical treatment services for Contractor personnel.

2.2. Contract Administration and Management.

2.2.1. The following provides the roles and their respective authority during performance of the contract.

2.2.2. Contracting Officer (KO). The KO is the only person authorized to direct changes in any of the requirements under this contract, and, notwithstanding any provisions contained elsewhere in this contract, said authority remains solely with the KO. In the event the Contractor makes any change at the direction of any person other than the KO, the change shall be considered to have been made without authority and solely at the risk of the Contractor. All contract administration will be effected by the KO.

Communications pertaining to contractual administrative matters shall be addressed to the KO. No changes in or deviation from the terms and conditions shall be affected, without a written modification to the contract, executed by the KO authorizing such changes. The KO will approve all submittals and plans required in this PWS.

2.2.3. Contracting Officer’s Representative (COR). The KO will appoint a COR during the performance of this contract. Additional Government personnel may be assigned to assist in contract oversight IAW AR

70-13, Management and Oversight of Service Acquisitions. Other surveillance personnel may be designated as COR or ACOR, and shall be trained and appointed IAW DoDI 5000.72, DoD Standard for

Contracting Officer’s Representative (COR) Certification and DFARS 201.602-2. The ACOR will serve as on-site representatives of the COR in performance of actual contract surveillance, if they meet all COR training, experience requirements, and are appointed by the KO as an ACOR. The COR/ACOR will provide assistance in identification and resolution of problems, conflicts in priority, subtask requirement definitions, and other operations type problems. The COR/ACOR will perform IAW the responsibilities and duties identified in the appointment letter.

2.2.4. COR/ACOR Functions. The COR/ACOR monitors all technical aspects of the contract and assists in contract administration. The COR/ACOR is authorized to perform the following functions. assure the

Contractor performs the technical requirements of the contract; perform inspections necessary in connection with contract performance; maintain written and oral communications with the Contractor concerning technical aspects of the contract; issue written interpretations of technical requirements;

monitor, document, and report Contractor's performance and notify both the KO and Contractor of any deficiencies; coordinate site entry of Contractor personnel.

2.2.5. Quality Control (QC). Quality Control is the responsibility of the Contractor. The Contractor shall provide a Quality Control Plan (QCP) within fourteen (14) calendar days after the contract is awarded.

The Contractor shall provide and maintain a QCP that is acceptable to the KO. Changes to the

Contractor’s QCP shall be submitted to the KO for review and contract proposal.

The plan shall include followings at minimum, but not limited to.

a. A description of the preventive maintenance system to cover all services. The description shall specify the areas to be inspected on both a scheduled and unscheduled basis, frequency of inspection, and the title and organizational placement of the inspectors.

b. A description of the methods to be used to identify and prevent defects in the quality of service performed.

c. A description of the records to maintain the inspection and testing documents and corrective or preventive actions taken.

d. The records of inspections shall be kept and made available to the Government throughout the contract period and until the final settlement of any claims after contract completion.

e. A key control plan to ensure all keys issued are accounted for at all times.

2.2.6. The Procurement Integrated Enterprise Environment (PIEE). PIEE (https.//wawf.eb.mil/piee-landing/) shall be used for nomination, tracking, documentation, and management of CORs IAW DoDI

5000.72, DFARS 201.602-2 and PGI 201.602-2. Additionally, CORs will use PIEE to ensure contract performance, document, upload, and store contract surveillance documentation as well as payment invoice processing and monitoring if required.

2.2.7. Contractor Employees and Qualification.

2.2.7.1. The prime contractor shall have a minimum two (2) years of experience in Heating and

Ventilation Maintenance and Repair services or similar experience as specified throughout the PWS within the last seven (7) years. The experience of a subcontractor cannot substitute for the prime contractor’s experience.

2.3. Contractor Employees.

2.3.1. Key Personnel. The following personnel are considered key personnel by the Government. Contract

Manager (CM) and Technical Staffs. The Contractor shall provide a contract manager who shall be responsible for the performance of the work. The name of this person and an alternate who shall act for the Contractor when the manager is absent shall be designated in writing to the contracting officer. The contract manager or alternate shall have full authority to act for the Contractor on all contract matters relating to daily operation of this contract. The contract manager or alternate shall be available readily except designated holidays or when the Government facility is closed for administrative reasons. The contractor proposal should include CM and Technical Staff Qualifications. The Qualifications for all key personnel are listed below.

2.3.2. Personnel Qualification Requirements. The contractor shall provide resumes of Contract Manager

(CM) and Technical Staffs with verifiable documents and copy of required license issued by Human

Resources Development of Korea (한국산업인력공단). The CM shall be available within two (2) hours during normal duty hours to meet with Government personnel to discuss problem on site. CM should be employed by the prime contractor. The CM shall be able to read, write, speak and understand English at a level that will enable them to perform all assigned duties. The Contractor shall submit resumes for CM personnel if there are changes after proposal submission. Any changes in CM personnel after contract award should first be approved by the Contracting Officer (KO) and the contractor shall notify the COR of any changes in CM personnel.

2.3.3. The CM shall have at least two (2) year experience as a CM in the field of engineering related to the operation, maintenance, inspection, construction, design or trouble shooting of heating ventilation and heat pump system within last seven (7) years. CM shall have Engineer Energy Management (에너지관리 기사) license.

2.3.4. Technical Staff. The contractor shall provide the following personnel with necessary license with the contractor’s proposal as minimum staffing for the performance of this contract. Any substitution of

Technical Staff must first be approved by the Contracting Officer (KO) through the COR’s review. The replacement Contractor personnel must have the same or similar qualifications, experience, training or education as the individual he/she is replacing.

a. Industrial Engineer for Heating System – Minimum two (2) persons who have Industrial

Engineer Boiler (보일러 산업기사) license and at least two (2) years verifiable experience within last seven (7) years in the field of engineering related to the operation, maintenance, inspection, construction, design or trouble shooting of heating systems and equipment specified in Attachment

1.

b. Engineer for Heat Pump System- Minimum three (3) persons who has Air-Conditioning

Refrigerating Machinery (공조냉동기계 기사) license and at least two (2) years verifiable experience within last seven (7) years in the field of heat pump systems and equipment specified in

Attachment 2.

c. Environment Engineer– Minimum one (1) person who has Industrial Engineer Air Pollution

Environmental (대기환경 산업기사) license.

d. Craftsman for Gas Fired Equipment - Minimum one (1) person who has Craftsman Gas license or completed the course for Gas Facility Safety Management (가스 기능사 또는 가스사용시설 안전

관리자 교육이수자).

2.3.5. Contractor Identification. Contractor personnel shall be easily recognized by wearing a uniform and identification badge. Type or color of uniform shall be accepted by the COR. The Contractor shall provide a list of badge numbers and personnel to the COR no later than twenty (20) calendar days after contract award and shall be updated as changes occur.

2.3.6. Standards of Conduct. Contractor personnel’s conduct shall not reflect discredit upon the

Government. The Contractor shall ensure that personnel present a professional appearance. The

Contractor’s employees shall observe and comply with all local policies and procedures concerning fire, safety, environmental protection, sanitation, security, and possession of firearms or other lethal or illegal weapons or substance. The Contractor is responsible for ensuring that any Contractor employees providing services under this contract conduct themselves and perform services in a professional, safe, and responsible manner. The Contractor shall remove from the job site any employee for reasons of misconduct or security. In accordance with DOD Directive 5500.7-R, “Joint Ethics Regulation”, Contractor employees must avoid improperly influenced in the execution of their duties under the contract. Particular attention should be paid to acceptance of gifts/ gratuities, and on non-disclosure of sensitive or classified information. The Contractor shall ensure employee conduct complies with 41 U.S.

C 423 relative to release of acquisition related information or actions or discussions which may prejudice future competitions. The Contractor shall ensure no Contractor employees conduct political related activities or events on the US Army Facilities.

2.3.7. Base Pass. A list of personnel and equipment shall be submitted to the COR for Base Pass and

Vehicle Permit processing within three (3) days of contract award. The Contractor shall obtain all passes and necessary vehicle permits required for entry by authorized Contractor personnel within 30 days. All

Contractor employees and representatives shall have in their possession a Korean Citizen Identification

Card during performance under this contract.

2.3.8. Contractor Hiring Restrictions. The Contractor shall not hire or sub-contract with off duty or former

Government employees whose employment would result in a conflict with AR 600-50, Standards of

Conduct.

3. Security

3.1. Access and General Protection/Security Policy and Procedures. The Contractor and all associated subcontractors’ employees shall comply with applicable installation, facility, and local security policies and procedures. The Contractor workforce shall comply with all personal identity verification (PIV) requirements as directed by Department of Defense (DOD), Headquarters Department of the Army

(HQDA), and local policy. The COR/ACOR will request changes in Contractor security matters or processes if the Force Protection Condition (FPCON) at any individual facility or installation changes.

3.2. Motor Vehicle Operators. Contractor’s personnel, whose tasks involve operation of any vehicles, shall possess a valid driver’s license, certificates, and permits applicable for the type and class of vehicle being operated.

3.3. Contractor Vehicle Registration. The Contractor shall register all Contractor-owned or operated vehicles and trailers operating on the installation within 10 working days of contract start date. The Contractor shall complete all applications with the Provost Marshal Vehicle Registration section located in Building S-4034 at Yongsan. Evidence of vehicle ownership and vehicle liability insurance must be presented upon application of vehicle registration.

3.4. The Contractor shall provide all information required for background checks to meet installation access requirements, to be accomplished by the installation Provost Marshall Office, Director of

Emergency Services.

3.5. Physical Security. The Contractor shall safeguard all Government equipment, information, and property provided for Contractor use. The Contractor shall maintain a physical security checklist or log

(e.g., Standard Form (SF) 701, Activity Security Checklist), which will be forwarded to the COR/ACOR, NLT the tenth (10th) of each month, following the month of surveillance. The Contractor shall secure

Government facilities, equipment, and materials at the close of each work period.

3.5.1. Antiterrorism (AT) and Security Training.

3.5.1.1. AT Level I Training. All Contractor employees, to include subcontractor employees, requiring access to Army installations, facilities, and controlled access areas shall complete AT Level I awareness training within 14 calendar days after contract start date or effective date of incorporation of this requirement into the contract, whichever is applicable. The Contractor shall submit certificates of completion for each affected Contractor employee and subcontractor employee, to the COR, within 14 calendar days after completion of training by all employees and subcontractor personnel. AT level I awareness training is available at the following website. https.//atlevel1.dtic.mil/at.

3.5.2.2. Access and General Protection/Security Policy and Procedures. Contractor’s and all associated sub-Contractors’ employees shall comply with applicable installation, facility and area commander installation/facility access and local security policies and procedures (provided by government representative). The Contractor shall also provide all information required for background checks to meet installation access requirements to be accomplished by installation Provost Marshal Office, Director of

Emergency Services or Security Office. Contractor workforce must comply with all personal identity verification requirements as directed by DOD, HQDA and/or local policy. In addition to the changes otherwise authorized by the changes clause of this contract, should the Force Protection Condition

(FPCON) at any individual facility or installation change, the Government may require changes in

Contractor security matters or processes.

3.5.2.3. iWATCH Training. This standard language is for contractor employees with an area of performance within an Army controlled installation, facility or area. The contractor and all associated sub-contractors shall brief all employees on the local iWATCH program (training standards provided by the requiring activity ATO). This local developed training will be used to inform employees of the types of behavior to watch for and instruct employees to report suspicious activity to the COR. This training shall be completed within 30 calendar days of contract award and within 30 calendar days of new employees commencing performance with the results reported to the COR NLT 30 calendar days after completing the training.

3.5.2.4. For Contracts that Require OPSEC Training. Per AR 530-1, Operations Security, new contractor employees must complete Level I OPSEC training within 30 calendar days of contract award. All contractor employees must complete annual OPSEC awareness training.

3.5.3. Safety. The Contractor shall safeguard and maintain all Government and Contractor property, as well as provide for the safety and well-being of personnel employed under this contract. The Contractor shall comply with AR 385-10, The Army Safety Program.

3.5.3.1. Safety Plan. The Contractor shall develop and implement a safety program for its employees. The

Contractor shall submit the Safety Plan to the KO for review and acceptance within ten (10) days of commencement of work. Revisions shall be submitted five (5) calendar days prior to the effective date of change.

3.5.4. Occupational Safety and Health. The Contractor shall comply with the Occupational Safety and

Health Administration (OSHA) standards. The Contractor shall comply with all applicable Federal, State, and local laws, regulations, and directives.

3.5.5. Environmental Requirements.

3.5.5.1. Environmental Compliance. The Contractor shall comply with all Federal, State, local, and installation environmental laws, rules, plans, and policies. The Contractor shall use and store all materials, chemicals, and equipment used in the performance of services on the installation IAW with industry standards, local, and Federal laws, and according to manufactures' recommendations. The Contractor shall be financially responsible for all fines and associated costs for hazardous waste management, transportation, and disposal of waste due to the Contractor's non-compliance. The Contractor shall submit

Safety Data Sheets (SDS) for approval on all materials, five (5) days before delivery of the material, to the COR/ACOR. The Contractor shall provide upon request from the COR/ACOR all required data to meet environmental-mandated reporting requirements (e.g., air emission data, hazardous material storage/usage, herbicide/pesticide usage, solid/hazardous waste generation). The Contractor shall provide data to meet reporting deadlines and during compliance inspections upon request from the COR/ ACOR.

4.0. Transition (Phase In/Phase Out). The Contractor shall prepare and submit a Phase In/ Phase Out Plan to be implemented by the Contractor. The Contractor shall have key personnel on board, during one (1) month transition period. The plan shall specify a training program and a date for transferring responsibilities for each division of work described in the plan. The Contractor shall provide sufficient experienced staff during the phase-in and phase-out period to ensure that the services are maintained at the required level of proficiency. The phase out plan shall be submitted to the COR for approval 60 days prior to contract expiration.

4.1.1. Phase-In. This requirement includes a one (1) month phase-in period after initial contract award. The contractor shall meet all requirements IAW the contractor’s phase-in plan and shall meet periodically with the government (COR) to assess progress. The contractor shall perform contract requirements the first day of contract full performance. Contract staffing readiness will include successful completion of PWS and requirements plus meeting all contract requirements. Government transition actions include, but are not limited to, processing the contract and contractor personnel for processing to access installations to perform contract services. There shall be no negative impact on scheduled performance due to contractor phase-in. The contractor will participate in a joint inventory of all property provided by the government. The joint inventory, property control plan and safety plan will be complete and accurate by final day of phase-in period. Prior to the start of performance, the contractor shall submit to the KO and COR, in writing, a list of all employees who will perform under this contract. The list shall include the full name of each employee and his/her position. During this time, the new Contractor's management personnel will be permitted to observe any on-going operations, as coordinated by the COR.

During the phase-in period, the new Contractor shall, at a minimum, accomplish the following tasks during the phase-in period. See the below table for summary of Phase-In schedule.

4.1.2. Phase-Out. The contractor shall retain full responsibility for meeting contract requirements until completion of the contract. The contractor shall provide access to the sites and to all documentation generated as a result of performing services on this contract to the new contractor during the new contract phase-in period. The contractor shall conduct a joint inventory with the government of all sub hand-receipted equipment during the phase out period. The contractor shall certify the inventory after completion of each site inventory. The contractor shall be responsible for replacing missing items.

4.1.3. Phase out transition conference. The contractor shall participate in the phase out transition conference, and periodic follow on meetings, to begin phase out planning and to address the status and issues of the transition. The date and time of the conference will be determined by the government in coordination with the contractor.

4.1.4. Transition of data and items. During phase-out, the contractor shall also account for turn-in all cards, keys and badges.

5.0. Performance Requirements and Standards.

5.1. Reserved

5.1.1. Performance Task Requirements, Standards and Acceptable Quality Thresholds.

51.1.1. Damage Caused by Contractor. Damages caused by Contractor employees shall be repaired at no cost to the Government. The Contractor shall notify the COR/ACOR and return the damaged area to its previous condition. The Contractor shall furnish all labor, materials, and equipment to perform the repair work including cultivating and applying seed, sprigging, or placing sod. The Contractor shall maintain all turf repair work to ensure successful growth.

5.1.1.2. Damage Report. The Contractor shall submit a monthly damage report to the COR/ACOR that annotates the damage, corrective action, and date corrected.

6.0. Performance Requirements Summary (PRS). The Contractor service requirement are summarized into performance objectives that relate directly to mission essential items. The performance threshold briefly describes the minimum acceptable levels of service required for each requirement. These thresholds are critical to mission success.

Required

Services

(Tasks)

Performance

Standard

Acceptable

Quality

Threshold

Performanc e Threshold

Method of

Surveillan ce

Remedy

4.0 & 4.1.1.

Phase In

The Contractor shall prepare and submit a Phase In Plan to be implemented immediately after contract award.

100% The Plan will be approved by the

COR and reviewed by the

KO.

100%

Inspection

Contractor shall

Re-work within

1 day notification of the COR

8.2.

Preventive

Maintenance

The Contractor shall submit a detailed PM schedule to the COR for approval 30 calendar days prior to the start date of each

Contract year.

100% All reports submitted to

COR 30

calendar days prior to of the new contract year.

100%

Inspection

Contractor shall

Re-work within

1 day notification of the COR

2.1.3.3.

Routine

Calls

Respond and begin work on routine service

97% No more than 2% of total calls

Random/

Customer

Complaint

Contractor shall Re-work within calls within 24 hours after receipt of the call, and complete all repairs within 7 calendar days.

shall exceed response time.

2 hours notification of the COR

2.1.3.4.

Emergency

Calls

Contractor shall respond to emergency calls within 2 hours working until the emergency condition is fixed. Repairs shall be complete within

5 days.

100% All emergency calls shall meet the standard

100%

Inspection

Contractor shall

Re-work within 2 hours notification of the COR

2.3.7.

Base Pass

The Contractor shall obtain all passes and necessary vehicle permits within 30 days of contact award

100% All passes and permits shall be obtained

100%

Inspection

Contractor shall Re-work within

1 day notification of the COR

8.2.2.

Operate boilers

Perform all

Preventive

Maintenance

(PM) checks within periodic cycle

95% No more than 2% of

PMs shall be performed out of cycle

Random

Inspection

Contractor shall Re-work within

2 hours notification of the COR

8.2.5.

Warm Air

Furnaces

Perform all

Preventive

Maintenance

(PM) checks within periodic cycle

97% No more than 2% of

PMs shall be performed out of cycle

Random

Inspection

Contractor shall Re-work within

2 hours notification of the COR

8.2.6.

Hydronic

Heating

Systems

Perform all

Preventive

Maintenance

(PM) checks within periodic cycle

98% No more than 2% of

PMs shall be performed out of cycle

Random

Inspection

Contractor shall Re-work within

2 hours notification of the COR

8.2.8.

Fan Coil

Units

(FCU)

Perform all

Preventive

Maintenance

(PM) checks within periodic cycle

97% No more than 2% of

PMs shall be performed out of cycle

Random

Inspection

Contractor shall Re-work within

2 hours notification of the COR

8.2.10.

Above ground

Fuel Oil

Tanks

Perform month visual checks

95% All reports submitted to

COR prior to

5th day of the month.

Random

Inspection

Contractor shall Re-work within

2 hours notification of the COR

8.3

Heat

Pumps

Perform all

Preventive

Maintenance

(PM) checks within periodic cycle

97% No more than 2% of

PMs shall be performed out of cycle

Random

Inspection

Contractor shall Re-work within

2 hours notification of the COR

8.3.1

Control

System

Restore system failures within

24hrs.

100% All system failures shall meet the standard

100%

Inspection

Contractor shall Re-work within

70 minutes notification of the COR

8.4.1

Air

Handling

Units

Perform all

Preventive

Maintenance (PM) checks within periodic cycle

98% No more than 2% of

PMs shall be performed out of cycle

Random

Inspection

Contractor shall

Re-work within

2 hours notification of the COR

8.3.2

Chillers

Perform all

Preventive

Maintenance (PM) checks within periodic cycle

97% No more than 2% of

PMs shall be performed out of cycle

Random

Inspection

Contractor shall perform Re-work within 2 hours notification of the COR

8.3.3

Cooling

Towers

Perform all

Preventive

Maintenance (PM) checks within periodic cycle

97% No more than 2% of

PMs shall be performed out of cycle

Random

Inspection

Contractor shall perform Re-work within 2 hours notification of the COR

8.4.4.2

Service

Call

Record and

Report

Maintain all service call records and Report to COR prior to 8.00 a.m.

each workday.

100% 0 defects 100%

Inspection

Contractor shall perform Re-work within 70 minutes notification of the COR

8.4.5 Systems

Inventory &

Assessment

Validation, and Update

Conduct and submit the report to COR prior to first (6) months from contract award.

100% 0 defects 100%

Inspection

Contractor shall perform Re-work within 2 hours notification of the COR

8.4.5.1

Changes to

Systems

Inventory

Conduct and submit the report to COR semi-annual base

100% 0 defects 100%

Inspection

Contractor shall perform Re-work within 2 hours notification of the COR

7. Quality Assurance. The Government will evaluate the Contractor’s performance under the contract

IAW the Government’s Quality Assurance Surveillance Plan (QASP). QASPs are considered to be

"living documents," dynamic, adaptable, and subject to modification based on Contractor performance surveillance results. The QASP is not part of the PWS and will not be issued with the solicitation. The

QASP focuses on the procedures and processes the Government will implement to assure the Contractor is performing IAW the performance standards within the PWS. The Government plan defines the criteria of how the Contractor’s performance will be evaluated, the frequency of surveillance, and the items to be inspected. Although the Government will develop a QASP, Government surveillance of Contractor performance is not limited to the QASP, or the performance objectives, outlined in the Performance

Requirements Summary (PRS). The Government retains the right to evaluate all services required by the contract. The Government will perform inspections and tests in a manner that will not unduly delay the work. If any of the services performed do not conform to contract requirements, the Contractor shall perform the services again at no additional cost to the Government.

7.1. Definitions and Acronyms

7.1.1. Definitions.

7.1.1.1. Acceptable Quality Threshold. The threshold is the maximum percent defective (or the number of defects per hundred units) for the purposes of sampling inspection can be considered satisfactory.

7.1.1.2. Contractor. A supplier or vendor awarded a contract to provide specific supplies or service to the government. The term used in this contract refers to the prime.

7.1.1.3. Contractor Acquired Property. Property acquired, fabricated, or otherwise provided by the contractor for performing a contract and to which the Government has title.

7.1.1.4. Contracting Officer (KO). A person with authority to enter into, administer, and or terminate contracts, and make related determinations and findings on behalf of the government. Note. The only individual who can legally bind the government.

7.1.1.5. Contracting Officer’s Representative (COR). An employee of the U.S. Government appointed by the contracting officer to administer the contract. Such appointment shall be in writing and shall state the scope of authority and limitations. This individual has authority to provide technical direction to the

Contractor as long as that direction is within the scope of the contract, does not constitute a change, and has no funding implications. This individual does NOT have authority to change the terms and conditions of the contract.

7.1.1.6. Alternate Contracting Officer’s Representative (ACOR). An employee of the U.S. Government provided by the RA and appointed by the KO to provide support to CORs in monitoring and documenting the Contractor’s performance. These alternate surveillance support personnel will serve as on-site representatives of the COR in performance of actual contract surveillance if they meet all COR training, experience requirements, and are appointed by the KO as an ACOR.

7.1.1.7. Contract Discrepancy Report (CDR). A report used to document other than satisfactory

Contractor performance. The CDR requires the Contractor to explain, in writing, why performance is other than satisfactory; how performance shall be returned to satisfactory levels; and how recurrence of the problem shall be prevented in the future.

7.1.1.8. Defective Service. A service output that does not meet the standard of performance associated with the Performance Work Statement.

7.1.1.9. Deliverable. Anything that can be physically delivered, but may include non-manufactured things such as meeting minutes or reports.

7.1.1.10. Equipment. A tangible item that is functionally complete for its intended purpose, durable, nonexpendable, and needed for the performance of a contract. Equipment is not intended for sale, and does not ordinarily lose its identity or become a component part of another article when put into use.

Equipment does not include material, real property, special test equipment or special tooling.

7.1.1.11. Government Furnished Property. Property in the possession of, or directly acquired by, the

Government and subsequently furnished to the contractor for performance of a contract. Government-furnished property includes, but is not limited to, spares and property furnished for repair, maintenance, overhaul, or modification.

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