Attach_8._On call service list for Heat Pump.xlsx
XLSX spreadsheet 3 MB Posted
- Solicitation number
- W91QVN20R0202
About this file
This document contains an on-call service list and related federal contract opportunity solicitation. The on-call service list details 48 service calls for heating, ventilation and air conditioning (HVAC) equipment from July 2019 to June 2020. The calls involved issues such as no cooling or heating, equipment malfunctions and alarms. The federal contract opportunity is a solicitation for preventive maintenance and repair/replacement services of heating systems for the Department of the Army. Offerors are instructed to submit priced proposals and part/service price lists through the SAM website in response to solicitation number W91QVN20R0202 by the specified due date.
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Summary Attach-8. Summary of on call service (Heat Pump) (From July, 2019 to June, 2020)
| No | Year | Month | Call No | Total Minutes |
| 1 | 2019 | July | 13 | 1,100 |
| 2 | 2019 | Aug | 6 | 590 |
| 3 | 2019 | Sep | 7 | 740 |
| 4 | 2019 | Oct | 2 | 180 |
| 5 | 2019 | Nov | 5 | 450 |
| 6 | 2019 | Dec | 5 | 250 |
| 7 | 2020 | Jan | 1 | 250 |
| 8 | 2020 | Feb | 1 | 90 |
| 9 | 2020 | Mar | 1 | 10 |
| 10 | 2020 | Apr | 1 | 100 |
| 11 | 2020 | May | 2 | 310 |
| 12 | 2020 | June | 4 | 1,310 |
| Total | 48 | 5,380 |
on call service (190701~200625)
| On call service list (From 2019/07/01 to 2020/06/25) / Heat Pump | |||||||||||||
| NO | DATE | BLDG.NO | Section | ||||||||||
| (Heating, A/C) | PROBLEM | ACTION TAKEN | WORK STATUS | REASON FOR | |||||||||
| UNRESOLVEMENT | CALLER | TEL. NO. | WORKER | TIME | |||||||||
| ARRIVED | TIME | ||||||||||||
| COMPLETED | Minute | SO. NO | Quality Assurance | ||||||||||
| 1 | 7/1 | 7171 | |||||||||||
| #102 | A/C | No A/C | BO cancelled the order | Resolved | MR. KIM | 738-8234 | TRANE | 14:40 | 15:00 | 20 | 100008335853 | YANG, PONG KI | |
| 2 | 7/8 | 7170 | |||||||||||
| #303 | A/C | No A/C | Replaced the magnetic contactor. | Resolved | MAJ WARNER | 010-2259-4905 | TRANE | 11:10 | 15:30 | 259 | 100008353053 | YANG, PONG KI | |
| 3 | 7/11 | 7171 | |||||||||||
| #104 | A/C | No A/C | Cleaned A/C tray up and adding refirgerants | Resolved | MS. SUSON | 010-8433-1979 | TRANE | 9:00 | 10:00 | 60 | 100008367553 | YANG, PONG KI | |
| 4 | 7/17 | 7171 | |||||||||||
| #102 | Heating | A/C is not cooling down | No problem. Instructed the customer how to use the thermostat. | Resolved | E5 MESTANJA | 010-9549-4891 | TRANE | 13:00 | 13:40 | 40 | 100008387048 | YANG, PONG KI | |
| 5 | 7/19 | 7170 | |||||||||||
| #403 | A/C | No A/C | Replaced the capacitor. | Resolved | MR. CHANG (HOUSING) | 738-8234 | |||||||
| 738-7736 | TRANE | 11:00 | 11:40 | 40 | 100008400077 | YANG, PONG KI | |||||||
| 6 | 7/20 | 7171 | |||||||||||
| #403 | A/C | No A/C | Checked and no problem | ||||||||||
| Building control unit(BCU) will be checked on 22nd, July (Mon) | Resolved | MS. JENNIFER | 010-2374-3109 | TRANE | 14:00 | 15:50 | 109 | 100008399787 | YANG, PONG KI | ||||
| 7 | 7/22 | 7171 | |||||||||||
| #102 | A/C | Repair A/C in | |||||||||||
| Rm#102 and Hallway. | Replaced the capacitor and cleaned the strainer in Rm#102. Released the overflow alarm error in the hallway. | Resolved | MR. MESTANZA | 010-9549-4891 | TRANE | 15:20 | 16:40 | 80 | 100008400190 | YANG, PONG KI | |||
| 8 | 7/25 | 7171 | |||||||||||
| #302 | A/C | No A/C | Cleaned the drain line and reset the alram. | Resolved | MR. JASON | 010-2841-1256 | TRANE | 13:00 | 14:00 | 60 | 100008414311 | YANG, PONG KI | |
| 9 | 7/26 | 2372 | |||||||||||
| #148 | A/C | A/C is malfunctional. | Cleaned the drain line. | Resolved | MR. KIM | 010-3695-2972 | TRANE | 13:30 | 14:20 | 50 | 100008400192 | YANG, PONG KI | |
| 10 | 7/26 | 2372 | |||||||||||
| #148 | A/C | A/C is not working. | Cleaned the drain line. | Resolved | SSG SAXTON | 722-6175 | TRANE | 13:30 | 14:20 | 50 | 100008409765 | YANG, PONG KI | |
| 11 | 7/26 | 2372 | |||||||||||
| #245 | A/C | Repair the malfunctioned A/C. | Released the communication alarm. | Resolved | MR. PAK | 724-9813 | TRANE | 14:20 | 15:10 | 50 | 100008405256 | YANG, PONG KI | |
| 12 | 7/30 | 7171 | |||||||||||
| #204 | A/C | No A/C | Cleaned up the drain line. | Resolved | MR. PATRICK | 010-3483-4946 | TRANE | 16:30 | 17:40 | 70 | 100008427915 | YANG, PONG KI | |
| 13 | 7/31 | 7171 |
1st floor
| (Elevator) | Other | Water leakage | ||||||||||||||
| from the ceiling | Completed water drainage work on the first-floor corridor | Resolved | MR. MESTANZA | 010-9549-4891 | TRANE | 13:00 | 16:30 | 210 | 100008400191 | YANG, PONG KI | ||||||
| 14 | 8/1 | 7171 | ||||||||||||||
| #405 | A/C | Repair leaking A/C | Main drain line in the mechanical room was clogged and cleaned the drain line | Resolved | MS. EURROWS | 010-5693-6605 | TRANE | 16:10 | 16:40 | 30 | 100008436953 | YANG, PONG KI | ||||
| 15 | 8/7 | 7171 | ||||||||||||||
| #102 | A/C | No A/C | Removed the frozen part on the evaporator. | |||||||||||||
| Increased the air volume. | Resolved | MR. JONATHAN | 010-9549-4891 | TRANE | 9:00 | 11:30 | 150 | 100008450879 | YANG, PONG KI | |||||||
| 16 | 8/12 | 7171 | ||||||||||||||
| #505 | A/C | No A/C | Unlocked the alarmed & Reset | Resolved | MS. VANCLEEF | 010-2678-7848 | TRANE | 9:20 | 10:40 | 80 | 100008467458 | YANG, PONG KI | ||||
| 17 | 8/14 | 7171 | ||||||||||||||
| #505 | A/C | No A/C | Turn up the blower's air amount and reset the alarm | Resolved | MS. VANCLEEF | 010-2678-7848 | TRANE | 19:30 | 20:30 | 60 | 100008482115 | YANG, PONG KI | ||||
| 18 | 8/16 | 7171 | ||||||||||||||
| #505 | A/C | No A/C | Checked the alarm and reset. | Resolved | MR.KIM (COR) | 736-3024 | TRANE | 15:30 | 16:20 | 50 | DIRECT CALL | YANG, PONG KI | ||||
| 19 | 8/23 | 7171 | ||||||||||||||
| #102 | A/C | Repair A/C | ||||||||||||||
| (Not cooling down) | Melted the frozen part of the compressor and replaced the thermostat. | Resolved | E5 MESTANZA | 010-9549-4891 | TRANE | 11:20 | 15:00 | 219 | 100008507255 | YANG, PONG KI | ||||||
| 20 | 9/5 | 7171 | ||||||||||||||
| #401 | A/C | NO A/C | Had the water supply work properly in the cooling tower. | Resolved | MRS. HWANG | 010-5781-7166 | TRANE | 14:30 | 16:30 | 120 | 100008540582 | YANG, PONG KI | ||||
| 21 | 9/6 | 7171 | ||||||||||||||
| #404 | A/C | No A/C | A/C did not work temporarily while checking cooling tower. Informed the caller it would be operating soon. | Resolved | CPT. GONZALES | 010-2476-1810 | TRANE | 8:40 | 9:10 | 30 | 100008544227 | YANG, PONG KI | ||||
| 22 | 9/6 | 7171 | ||||||||||||||
| #204 | A/C | No A/C | Checked and no problem. Explained the caller A/C did not work this morning due to the cooling tower check up. | Resolved | MAJ. PATRICK WACHEKA | 010-3483-4946 | TRANE | 15:00 | 15:30 | 30 | 100008544685 | YANG, PONG KI | ||||
| 23 | 9/6 | 7171 | ||||||||||||||
| #102 | A/C | No A/C | Checked and no problem. | Resolved | SGT. MESTANGA | 010-9549-4891 | TRANE | 16:00 | 16:20 | 20 | 100008544694 | YANG, PONG KI | ||||
| 24 | 9/8 | 7171 | ||||||||||||||
| #404 | A/C | No A/C | Replaced the inverter and relay. | Resolved | MR. ROSALEF | 010-2476-1810 | TRANE | 10:40 | 16:30 | 349 | 100008548565 | YANG, PONG KI | ||||
| 25 | 9/11 | 7171 | ||||||||||||||
| #204 | A/C | No A/C | Checked and reset the electric system | Resolved | MRS. KATE | 010-3431-9636 | SHIM, JAE CHEON | 19:00 | 19:30 | 30 | FIRE STATION | YANG, PONG KI | ||||
| 26 | 9/12 | 7171 | ||||||||||||||
| #404 | A/C | No A/C | Adjusted the inverter setting. | Resolved | MR. ROSALES | 010-2476-1810 | TRANE | 12:20 | 15:00 | 160 | 100008570110 | YANG, PONG KI | ||||
| 27 | 10/2 | 7171 | ||||||||||||||
| #401 | A/C | No A/C | Checked and filled up the refrigerant | Resolved | MS. HWANG | 010-5781-7166 | TRANE | 10:40 | 11:30 | 50 | 100008619557 | YANG, PONG KI | ||||
| 28 | 10/18 | 2372 | ||||||||||||||
| #135 | Heating | No hot water | Checked and reset the boiler. | Resolved | MR. HONG | 010-3630-5249 | TRANE | 11:20 | 13:30 | 129 | 100008669830 | KIM, CHONG U | ||||
| 29 | 11/4 | 2372 | ||||||||||||||
| #135 | Heating | No hot water | Replaced the dryer and expansion valve. | Resolved | CPL BYON | 724-3415 | TRANE | 10:00 | 15:30 | 330 | 100008717680 | YANG, PONG KI | ||||
| 30 | 11/7 | 7171 | ||||||||||||||
| #204 | Heating& A/C | Request for rescheduling maintenance | Reschedued PM 11/8 Fri 10:00A.M. | Resolved | MRS. KATE | 010-3431-9636 | TRANE | 17:00 | 17:10 | 10 | DIRECT CALL | YANG, PONG KI | ||||
| 31 | 11/13 | 7170 | ||||||||||||||
| #501 | Heating | Heating system is not working | Unlocked the alarm because pressure was low | Resolved | MS. DAVIDSON | 010-5749-4214 | TRANE | 3:30 | 4:30 | 60 | 100008744739 | YANG, PONG KI | ||||
| 32 | 11/15 | 7047 A | Heating | Replace the filter | ||||||||||||
| for the heater | Trane's own contract. Asked B.O. Desk to transfer DMO to the Reefer shop | Resolved | LTC WON | 010-2408-7943 | TRANE | 9:30 | 9:40 | 10 | 100008754400 | YANG, PONG KI | ||||||
| 33 | 11/15 | 2372 | Heating | Heating is not working | Fixed the thermostat settings. | Resolved | LTC PARK | 723-2196 | TRANE | 13:00 | 13:40 | 40 | 100008754671 | YANG, PONG KI | ||
| 34 | 12/9 | 4431 | Heating | No heat | The H/P worked properly this morning. Revisited at 14:15 and cleaned the auxiliary heater, tightened the loose wiring. | Resolved | MR. YANG | 736-4381 | TRANE | 8:10 | 8:40 | 30 | DIRECT CALL | KIM, CHONG U | ||
| 35 | 12/9 | 4431 | Heating | No heat | Technician will visit on 10th Dec at 08:00 by the caller's request. | Pending | Caller's request | COL WASHINGTON | 738-7441 | |||||||
| 738-5506 | TRANE | 18:00 | 18:10 | 10 | 100008819978 | KIM, CHONG U | ||||||||||
| 36 | 12/10 | 4431 | Heating | No heat | Revisited there for checking, found out that heating is OK by the Caller | Resolved | COL WASINGTON | 738-5506 | ||||||||
| 010-2010-6952 | TRANE | |||||||||||||||
| MR. SHIM | 7:40 | 8:20 | 40 | 100008819978 | KIM, CHONG U | |||||||||||
| 37 | 12/19 | 4431 | Heating | No heat | Replaced the blower fan, module and motor | Resolved | COL WASHINGTON | 010-2010-6952 | TRANE | 7:30 | 10:00 | 150 | 100008846079 | KIM, CHONG U | ||
| 38 | 12/31 | 1380 | Heating | No heat | We transferred that issue to TRANE, as there's no our Equipment | Resolved | REEFER SHOP | 736-4401 | TRANE & MAXERVE | 9:20 | 9:40 | 20 | 100008865584 | KIM, CHONG U | ||
| 39 | 1/23 | 7170 | ||||||||||||||
| #501 | Heating | Noise from the heating system | Checked the equipment. No more noise from the duct. | Resolved | MS. DAVIDSON | 010-5749-4214 | TRANE | 11:30 | 15:40 | 249 | 100008927924 | KIM, CHONG U | ||||
| 40 | 2/26 | 7171 | ||||||||||||||
| #401 | Heating | No heat | Replace the thermostat | Resolved | MS. HWANG | 010-5781-7166 | TRANE | 14:00 | 15:30 | 90 | DIRECT CALL | YANG, PONG KI | ||||
| 41 | 3/22 | 7047 | ||||||||||||||
| #A | Heating | No heat | TRANE'S own contract. Notified TRANE worker by fire station. Transferred the service order to Reefer shop. | Resolved | LTC WON | 010-2790-7943 | TRANE | 20:30 | 20:40 | 10 | FIRE STATION | YANG, PONG KI | ||||
| 42 | 4/17 | 7171 | Heating | Water leaking from | ||||||||||||
| the pipes outside bldg | Drained water on the roof of the building. | Resolved | MR. DAVISON | 010-5749-4214 | TRANE | |||||||||||
| MAXERVE | 13:00 | 14:40 | 100 | 100009150674 | YANG, PONG KI | |||||||||||
| 43 | 5/4 | 7171 | ||||||||||||||
| #401 | Heating | No A/C | Cleared the cooling tower's locked alarm | Resolved | MS. HWANG | 010-5781-7166 | TRANE | " "13":"00 | " "15":"10 | 129 | DIRECT CALL | YANG, PONG KI | ||||
| 44 | 5/27 | 7170 | ||||||||||||||
| #302 | A/C | A/C is not working | Checked and adjusted the valve | Resolved | MR. CHRISTIANSEN | 010-2856-9829 | TRANE | " "16":"00 | " "19":"00 | 180 | 100009244960 | YANG, PONG KI | ||||
| 45 | 6/7 | 7170 | ||||||||||||||
| #302 | A/C | A/C is not working | Temporarily stabilized an overflowing-issue | |||||||||||||
| between the cooling towers | Resolved | MRS. CHRISTIA | ||||||||||||||
| MAJ. CHRISTIANSE | 010-2637-1487 | |||||||||||||||
| 010-2856-9829 | TRANE | " "2":"20 | " "18":"50 | 990 | 100009265102 | YANG, PONG KI | ||||||||||
| 46 | 6/13 | 7170 | ||||||||||||||
| #501 | A/C | A/C is not working | Unlocked the alarm and cool downed its coolant | Resolved | MS. DAVISON | 010-5749-4214 | TRANE | " "10":"00 | " "13":"00 | 180 | DIRECT CALL | YANG, PONG KI | ||||
| 47 | 6/25 | 7170 | ||||||||||||||
| #501 | A/C | NO A/C | Reset the system after mometary power failure | Resolved | MS. DAVISON | 010-5749-4214 | TRANE | " "17":"50 | " "19":"10 | 80 | DIRECT CALL | YANG, PONG KI | ||||
| 48 | 6/25 | 7170 | ||||||||||||||
| #401 | A/C | NO A/C | Reset the system after mometary power failure | Resolved | MS. HWANG | 010-5781-7166 | TRANE | " "18":"10 | " "19":"10 | 60 | DIRECT CALL | YANG, PONG KI |
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