Q&A Document 3.pdf

PDF 2 KB Posted

Attached to
Small Business Bid - ManageEngine ServiceDesk Plus Cloud (Enterprise Edition)
Solicitation number
3844
Issued by
Knox County, Tennessee

About this file

This document is a Questions & Answers (Q&A) file for Solicitation 3844, a small business bid issued by Knoxville Utilities Board (KUB) for ManageEngine ServiceDesk Plus Cloud (Enterprise Edition). The Q&A specifically addresses the contract term length, with KUB expressing a preference for a term starting May 2nd, 2025, and ending June 2nd, 2026, to co-term with another existing subscription. As an alternative, KUB would accept a term from May 2nd, 2025, to May 1st, 2026, demonstrating flexibility in the contract duration.

The document does not provide additional details about pricing, set-asides, or other contract specifics beyond the term length negotiation. The Q&A appears to be part of the procurement process for a cloud-based service desk software solution, with KUB seeking clarification on the precise contract period to align with their existing technology subscription schedule.

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Other files

File Type Posted
00488v1 Small Business Affidavit.pdf PDF
Q&A Document 2.pdf PDF
Q&A Document 1.pdf PDF
3844_Invitation Letter.pdf PDF
Bid_Terms_and_Conditions_2.1.23.pdf PDF

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Text version

Questions & Answers - 3

Solicitation 3844 - Small Business Bid - ManageEngine ServiceDesk Plus Cloud (Enterprise

Edition)

Buying Organization Knoxville Utilities Board (KUB)

No Question/Answer Question Date

Q3 Question: Term length

Just confirming your response to your last Q&A Response. Are you wanting a 13 month or 12 month term? Or is this co terming with something else?

Answer: We would like for this term to start May 2nd, 2025, and end June 2nd, 2026, if possible because we would like to co-term with another subscription we have for this.

However, if that is not possible, we would like to make the term May 2nd, 2025 - May 1st, 2026.

Either term will be acceptable.

04/07/2025

Questions & Answers - 3

File details come from the government source that posted it. Updated .