Q&A Document 2.pdf
PDF 2 KB Posted
- Solicitation number
- 3844
- Issued by
- Knox County, Tennessee
About this file
This document is a Questions & Answers (Q&A) document for Solicitation 3844, issued by Knoxville Utilities Board (KUB) for a Small Business Bid involving ManageEngine ServiceDesk Plus Cloud (Enterprise Edition). The solicitation represents a new request for cloud-based service desk software, with a desired contract term from May 2, 2025 to June 2, 2026, though the buying organization has indicated flexibility regarding the exact term dates.
The document specifically addresses a vendor inquiry about whether this is a net new request or a renewal, with KUB explicitly confirming it is a new request. No specific pricing, funding sources, or additional technical details are provided in this Q&A document beyond the clarification of the contract's nature and proposed term. The document appears to be part of the procurement process, providing clarity to potential bidders about the fundamental characteristics of the upcoming software procurement.
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Other files
| File | Type | Posted |
|---|---|---|
| 00488v1 Small Business Affidavit.pdf | ||
| Q&A Document 1.pdf | ||
| Q&A Document 3.pdf | ||
| 3844_Invitation Letter.pdf | ||
| Bid_Terms_and_Conditions_2.1.23.pdf |
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Text version
Questions & Answers - 2
Solicitation 3844 - Small Business Bid - ManageEngine ServiceDesk Plus Cloud (Enterprise
Edition)
Buying Organization Knoxville Utilities Board (KUB)
No Question/Answer Question Date
Q2 Question: 3844 Bid Question hello team, could you please confirm if this is a net new request or renewal.
Answer: This is a new request with a desired term date of May 2, 2025 - June 2, 2026, though we can be flexible with the term date if that term is not possible.
04/03/2025
Questions & Answers - 2
File details come from the government source that posted it. Updated .