September 11, 2025

RE: NOTICE OF INTENT TO AWARD

REQUEST FOR PROPOSALS No. RFP ED-25-596

The City of Long Beach (City) has completed its evaluation of Request for Proposals (RFP) No. RFP ED-25-596 for the Interactive Digital Kiosk Program. One proposal was received and evaluated. Based on the evaluation criteria stated in the RFP and analysis of the response, it is the City’s intent to award a contract to:

• IKE Smart City, of West Hollywood, CA

Thank you for your participation in the procurement process. The City of Long Beach regards your firm as an important and valuable provider of goods and/or services. If I can answer any further questions, please feel free to contact me at (562) 570-5486 during normal business hours or by email at rfppurchasing@longbeach.gov.

Sincerely, Richard Peoples Richard Peoples, Assistant Administrative Analyst

NOTE: This Notice of Intent to Award does not constitute an award.

The awarded vendor will receive a purchase order from the City of Long Beach. Work shall not commence without a signed purchase order.

Financial Management Business Relations Bureau/Purchasing Division

411 West Ocean Blvd., Long Beach, CA 90802

(562) 570-6200 mailto:rfppurchasing@longbeach.gov

Memorandum Economic Development Department

411 West Ocean Boulevard, 10th Floor Long Beach, CA 90802

(562) 570-6099

DATE: September 9, 2025

TO: Michelle Wilson, Purchasing Agent, Financial Management

FROM: Eric Romero, Pier H Bureau Manager, Economic Development

SUBJECT: RFP ED-25-596 Interactive Digital Kiosk Program

A Request for Proposal (RFP) ED-25-596 was released on May 20, 2025, to identify a qualified firm capable of implementing an interactive digital kiosk program in the public right-of-way to increase access to information, create advertising opportunities, support way finding, and improve the pedestrian and visitor experience. One proposal was received in response to the RFP by the deadline of June 24, 2025.

The one proposal was reviewed to confirm compliance with the mandatory qualification requirements outlined in the RFP. An evaluation committee consisting of three representatives from the Department of Economic

Development then assessed the proposal based on the following criteria:

CRITERIA Weight

1. Organizational Capacity and Experience

• Proposer has relevant experience completing similar projects in size, scope, and complexity, particularly for public sector clients or similar municipalities.

• Proposed team members have appropriate expertise, credentials, and a track record of successful performance on comparable engagements.

• The organization has sufficient staff resources and availability to meet project timelines and manage deliverables effectively.

30%

2. Project Plan

• The proposal includes a clear, well-organized, and logically structured project plan that aligns with the goals and scope outlined in the RFP.

• The plan outlines a thoughtful and effective methodology for executing the work, including tools, processes, and strategies to ensure success.

20%

• The plan includes processes for maintaining quality, accountability, and ongoing communication throughout the project lifecycle.

3. Kiosk Design, Quality, Functionality, and Features

• Kiosk design is visually appealing and aligns with the City’s branding and public space aesthetics.

• Use of high-quality, weather-resistant, tamper-proof, and long-lasting materials appropriate for outdoor/urban environments.

• Kiosk interface and physical design are intuitive, accessible, and user-friendly for a wide range of users, including those with disabilities.

• Kiosks are designed for easy maintenance, with clear procedures for troubleshooting, software updates, and hardware repair or replacement.

• Ability to support high-quality digital or static content, advertising, interactive maps, wayfinding, or city service information.

• Ability to at all times meet all compliance and permitting requirements, including all federal, state, and local regulations, including applicable City Advertising Policies, guidelines, and restrictions, including any future policies.

30%

4. Financial Model

• The model clearly demonstrates how the proposed solution will generate revenue for the City, with reasonable and data-backed projections.

• The model supports a financially sustainable operation over time, with realistic assumptions about market conditions, usage, and growth.

• The model allows for future scaling, expansion, or adjustment based on new opportunities, market changes, or City needs.

20%

After a thorough review and evaluation process, the evaluation committee selected IKE Smart City of West Hollywood, CA to implement an interactive digital kiosk program in the public right-of-way to increase access to information, create advertising opportunities, support way finding, and improve the pedestrian and visitor experience.

The final score for the IKE Smart City proposal is summarized below:

Vendor Name Score (out of possible

100)

IKE Smart City 83%

Approved by Purchasing:

Michelle Wilson, Purchasing Agent Date

9/10/25

Richard Peoples