Annex_1000000_Supply_Material_Management_Section_C.pdf

1000000 – Supply – Material Management Section C

1000000 – Supply - Material Management Table of Contents

Spec Item Title 1 General Information

1.1 Mission and Functions

1.2 Supported Components & Tenant Commands

1.3 Location of Services

1.4 Concept of Operations

2 Management and Administration

2.1 Definitions and Acronyms

2.2 General Information

2.2.1 Government Regular Working Hours

2.2.2 Requirements Hierarchy

2.3 General Administrative Requirements

2.3.1 Required Conferences and Meetings

2.3.2 Training for Maintenance and Operation of New and Replacement Systems and Equipment

2.3.3 Partnering

2.3.4 Permits and Licenses

2.3.5 Insurance (RESERVED)

2.3.6 Protection of Government Property

2.3.7 Government IT Network

2.3.8 Instructions, Directives, and References

2.3.9 Financial Requirements

2.3.10 Forms (RESERVED)

2.3.11 Cost Account Code (CAC) Reporting

2.4 Government-Furnished Property

2.5 Contractor-Furnished Items

2.6 Management

2.6.1 Work Reception

2.6.2 Work Control (Service Support Center)

2.6.3 Work Schedule

2.6.4 Deliverables and Attachments

2.6.5 Service Interruptions

2.6.6 Contractor’s Computerized Maintenance Management Systems (CMMS)

2.6.7 Quality Management System (QMS)

2.6.8 Property Management Plan

2.6.9 System and Equipment Replacement

2.6.10 RESERVED

2.6.11 Management Information System (MIS) (G-NET)

2.7 Personnel Requirements

2.7.1 Annex Manager

2.8 Security Requirements

2.9 Contractor Safety & Health Program

2.10 Environmental Management and Sustainability

2.11 Disaster Preparedness

2.12 Technical Library

2.13 Warranty Management

2.14 Special Requirements

2.14.1 AAFB Application Support

3 Material Management Requirements

3.1 Warehouse Management

1000000 – Supply - Material Management

3.1.1 Receiving

3.1.2 Storage, Issue, and Delivery

3.1.3 Reutilization of Material, Products, and Customer Returns

3.2 Customer Service

3.2.1 Demand Processing

3.3 Inventory Management

3.4 Hazardous Material

3.5 Traffic Management Office (TMO)

3.5.1 Air Cargo Liaison

3.5.2 Water Port Liaison Office (WPLO)

3.5.3 Freight Traffic Services

3.5.4 Packaging and Preservation

3.5.5 Overage, Shortage, and Damages (OS&D)

3.5.6 Training and Safety

3.6 Disaster Preparedness and Response

3.6.1 Disaster Preparation

3.6.2 Disaster Recovery

3.7 RESERVED

3.8 RESERVED

3.9 RESERVED

3.10 Mission Requirements

3.11 Equipment Management

3.11.1 Mobility Equipment

3.12 Traffic Management Office (TMO)

3.12.1 Freight Traffic Services

3.12.2 Packaging and Preservation

3.13 Cargo Deployment Function (CDF)

3.13.1 Cargo Deployment Function Training

3.13.2 Support Plan

3.13.3 Mobility Support

3.14 Geographically Separated Units (GSUs)

3.15 Army Container Asset Management System (ACAMS)

mark.asato Line

1000000 – Supply - Material Management Spec Item

Title Description

1 General Information

1.1 Mission and

Functions

Andersen Air Force Base (AAFB) provides Material Management services to include Warehouse Management; Receiving, Storage, Issue, and Delivery; Reutilization of Materiel, Products, and Customer Returns; Customer Service; Demand Processing;

Inventory Management; Hazardous Material; Traffic Management Office; Air Cargo Liaison; Water Port Liaison Office (WPLO); Freight Traffic Services; Packaging and Preservation; Overage, Shortage, and Damages (OS&D); Training and Safety;

Equipment Management; Mobility Equipment; Traffic Management Office; Freight Traffic Services; Cargo Deployment Function; Cargo Deployment Training; Support Plan; Mobility; and services for Geographically Separated Units (GSUs). The Contractor shall provide the necessary tools and supplies to adequately perform all stated requirements. The Contractor shall provide accurate and real-time reports, schedules, and other needed data.

1.2 Supported

Components & Tenant Commands

The Contractor shall provide services to meet the supply, material and equipment requirements of AAFB for Supported Components, such as 36th Wing and other military services and Tenant Commands (i.e., non-DoD organizations, DoD agencies, DoD activities, Army National Guard, and Air National Guard) assigned to AAFB.

1.3 Location of

Services

Andersen Air Force Base, with services required throughout the territory of Guam with limited services provided in the CNMI.

1.4 Concept of

Operations

The Contractor shall provide material management services to ensure supplies are properly managed including, but not limited to, procurement, storage, receipt, shipping, and transportation to support end users to include Cargo Deployment Functions.

Per Base Realignment Closure (BRAC) 2005, all responsibilities for Installation Support for AAFB transferred to the Navy effective October 1, 2009. Spec Item 3 through 3.9 addresses Installation Support requirements funded by the Navy, while Spec Item 3.10 and higher addresses AAFB’s mission requirements funded by the Air Force.

1000000 – Supply - Material Management

Item

Title Description

2 Management and Administration

2.1 Definitions and

Acronyms

Definitions and acronyms are provided in J-1000000-01.

2.2 General

Information

2.2.1 Government

Regular Working Hours

The Government's regular working hours are from 0700-1630, five days per week, Monday through Friday, except observed Federal holidays. Work performed in this annex requires Contractor continuous operations, 24 hours a day, every day of the year including holidays, as necessary to meet the performance objectives, established standards, and level of services, including, but not limited to, system emergencies.

2.2.2 Requirements

Hierarchy

Requirements or definitions specified in each spec item of this contract apply to subordinate paragraphs. For example, requirements shown in spec item 3.1 would apply to spec items 3.1.1, 3.1.2, 3.1.2.1 and so on.

2.3 General

Administrative Requirements

The Contractor shall comply with the general administrative requirements stated under Spec Item 2.3.

2.3.1 Required

Conferences and Meetings

The Contractor may be required to attend conferences and meetings to include, but not limited to, regularly scheduled staff meetings, administrative/coordination meetings, inspections and site investigations, and as otherwise requested by the Contracting Officer (KO).

2.3.2 Training for

Maintenance and Operation of New and Replacement Systems and Equipment

Contractor shall attend training for maintenance of new and replacement systems and equipment. When renovation or repair work is performed by means other than this contract, the Contractor shall attend Government provided training, as applicable, for maintenance and operation of new and replacement systems and equipment.

2.3.3 Partnering See 0200000 Management and Administration for requirements.

2.3.4 Permits and

Licenses The Contractor shall obtain all required permits, licenses, and authorizations to perform work under this contract and comply with all the applicable Federal and local laws and regulations. The Contractor shall submit copies of permits and licenses per Section F, as applicable.

2.3.5 Insurance RESERVED

2.3.6 Protection of

Government Property

During execution of the work, the Contractor shall protect Government property.

The Contractor shall return areas damaged as a result of negligence under this contract to their original condition.

2.3.7 Government IT

Network

See 0200000 Management and Administration for requirements.

2.3.8 Instructions, Directives, and References

The Contractor shall comply with the most current version of directives, instructions, and references including versions published during the term of the contract. See J-1000000-02 for applicable references and instructions.

Informational Note:

Work performed for installation support generally follows Navy or DoD guidance, while work performed for Air Force mission support generally follows AFI or DoD guidance.

2.3.9 Financial

Requirements

See 0200000 Management and Administration for requirements.

2.3.10 Forms RESERVED

2.3.11 Cost Account Code See 0200000 Management and Administration for requirements.

1000000 – Supply - Material Management Spec Item

Title Description

(CAC) Reporting

2.4 Government-

Furnished Property See 0200000 Management and Administration for requirements.

2.5 Contractor-

Furnished Items

Except for items identified as Government Furnished, the Contractor shall provide all equipment, materials, parts, supplies, components, and facilities to perform the requirements of this contract.

See 0200000 Management and Administration for additional requirements.

2.6 Management The Contractor shall manage the total work effort associated with the services required herein to meet the performance objectives and standards. Such management includes, but is not limited to planning, scheduling, cost accounting, report preparation, establishing and maintaining records, and quality management.

The Contractor shall provide a staff with the necessary management expertise to ensure performance objectives and standards are met.

2.6.1 Work Reception See 0200000 Management and Administration for requirements.

2.6.2 Work Control

(Service Support Center)

See 0200000 Management and Administration for requirements.

2.6.3 Work Schedule The Contractor’s work shall not interfere with normal Government business. In those cases where some interference is unavoidable, the Contractor shall minimize the impact and effects of the interference. The Contractor shall submit copies of weekly (to include weekends) work schedules to the Government. The Contractor shall submit requests to incur expenses for overtime to the Contracting Officer Representative (COR) for approval prior to execution of the overtime work. The Contractor shall notify the COR of any difficulty in scheduling work due to Government controls.

2.6.4 Deliverables and

Attachments

Records and reports are specified in Section C and listed as deliverables in Section F. The Contractor shall submit accurate and complete documents within the required timeframes as specified in Section F.

Attachments are specified in Section C and listed in Section J.

2.6.5 Service

Interruptions

If any utilities or other services must be discontinued (even temporarily) due to scheduled contract work, the Contractor shall notify the COR, affected Supported Components and Tenant Commands in accordance with local procedures. If the discontinued service is due to an emergency breakdown the Contractor shall notify the COR, affected Supported Components and Tenant Commands as soon as practicable. The Contractor shall develop a Standard Operating Procedures (SOP) establishing local procedures for this process.

2.6.6 Contractor’s

Computerized Maintenance Management Systems (CMMS)

See 0200000 Management and Administration for requirements.

2.6.7 Quality

Management System (QMS)

See 0200000 Management and Administration for requirements.

2.6.8 Property

Management Plan

See 0200000 Management and Administration for requirements.

2.6.9 System and

Equipment Replacement

The Contractor shall maintain the integrity and performance of existing energy saving, water conservation or other sustainability design features of systems and equipment in the performance of repair and replacement work. Except where otherwise specified (See 0200000 Management and Administration, Spec Item

1000000 – Supply - Material Management Spec Item

Title Description

2.10.1.2), replacement components shall be of the same model/style or equivalent as the component being replaced. Substitutes for replacement components must be accepted by the COR prior to use. The COR will furnish available information for the existing systems and equipment.

2.6.10 RESERVED

2.6.11 Management

Information System (MIS) (G-

NET)

See 0200000 Management and Administration for requirements.

2.7 Personnel

Requirements

The Contractor shall provide personnel with the qualifications, technical knowledge, experience and skills required to efficiently provide material management and traffic management services.

See J-1000000-03 for required certifications, training, and licenses.

2.7.1 Annex Manager Education: The Annex Manager must have a Bachelor’s degree from a U.S accredited college, university, or equivalent institution.

Experience: The Annex Manager must have the equivalent Air Force experience to an enlisted seven or nine (7/9) skill level in traffic management and/or supply or five years as an Air Force Logistics Readiness Officer.

The Annex Manager must have a Secret Clearance or the ability to attain a Secret Clearance.

2.8 Security

Requirements

See 0200000 Management and Administration for requirements.

2.9 Contractor Safety

& Health Program

See 0200000 Management and Administration for requirements.

2.10 Environmental

Management and Sustainability

See 0200000 Management and Administration for requirements.

2.11 Disaster

Preparedness

Specific work requirements are listed in this annex.

2.12 Technical Library See 0200000 Management and Administration for requirements.

2.13 Warranty

Management Prior to performing repair work, the Contractor shall report to the COR all defects in workmanship, material, parts, or improper installation and found by the Contractor to be covered by a warranty. The Contractor is responsible for knowing which equipment and components are covered by the original warranty and the warranty duration. The COR will provide available warranty documents.

2.14 Special

Requirements

The Contractor shall comply with the requirement(s) stated below:

2.14.1 AAFB Application

Support

The Contractor shall operate, backup, shutdown, and troubleshoot the following applications in support of AAFB:

a) Cargo Movement Operations System (CMOS) - The Contractor shall utilize the CMOS checklist in accordance with AFI 24-201, Cargo Movement, Chapter 15.

b) Global Air Transportation Execution System (GATES)

c) Air Force Equipment Management System (AFEMS)

d) Enterprise Solution-Supply (ES-S)

e) Mobility Inventory Control and Accounting System (MICAS)

f) Federal Logistics (FEDLOG)

1000000 – Supply - Material Management Spec Item

Title Description

g) Enterprise Environmental Safety and Occupational Health Management Information System (EESOH-MIS)

h) Logistics Module – Base Level (LOGMOD-B)

i) Discoverer Plus

j) Mission Capability (MICAP) Asset Sourcing System (MASS)

k) Automated Stock Number User Directory (ASNUD)

l) Integrated Computerized Deployment System (ICODES)

m) Wood Packaging Material (WPM)

n) Asset Management

The Contactor shall act as the Functional System Administrator (FSA) for these systems to ensure their continuous operation and compliance with base network policies.

The Contractor shall receive, share and implement enhancements, modifications and upgrades of existing information systems.

The Contractor shall process required transactions and reports for the standard information systems in accordance with Air Force directives to ensure accuracy of databases, proper maintenance of auditable records, and reliable interchange of information with other Air Force or DoD systems for mission related items.

The Contractor shall coordinate configuration, installation, troubleshooting, maintenance, and monitoring of network services and activity, print and terminal servers, microcomputers, software, peripheral lines, user access permissions, perform standard test evaluation and software certification, and communication connectivity tests with 36 Communication Squadron.

The Contractor shall work with appropriate Government activity for establishing, maintaining, and deleting electronic mail service for Contractor personnel.

Item

Title Performance Objective

Related Information Performance Standard

3 Material Management Requirements

The Contractor shall provide material management services to ensure supplies are properly managed to support end users.

The Contractor shall use commercial best practices, innovations and information technology to meet specific material management requirements and integration opportunities.

The Contractor shall maintain an electronic record of all work accomplished under this annex.

Workload Data Submissions for material management services are provided in J-1000000-04.

The Contractor shall provide necessary material management services to transient aircraft. The Contractor shall tailor the services provided to match the mission requirements of the Supported Components with emphasis placed on customer support and cost-effectiveness.

The Contractor shall procure installation support material and equipment, establish backorders, and deliver property when requested. The Contractor shall take appropriate action to minimize customer’s wait time and keep customer informed of changes in status of requirement.

The Contractor shall ensure that requested supplies are provided within the specified timeframe IAW Procurement Lead Time (PLT) requirements outlined in 0200000 Management and Administration.

100% met rate for established suspense date.

3.1 Warehouse

Management

The Contractor shall provide shipping and receiving services to ensure proper receipt, storage, and issuance of supplies to the customer.

The Contractor shall ensure all property is stored in appropriate storage locations from date of receipt/turn-ins.

The Contractor shall ensure shipments and transfers are properly processed and delivered to Traffic Management Office (TMO) Cargo Movements.

The Contractor shall manage Government requested and Contractor ordered supplies.

The Contractor shall ensure warehousing services include, but is not

1) 97% of the time shipments/transfer s are processed and delivered to TMO within 12 hours for 01, 02 & MICAPs and within two working days for all other priorities.

2) 97% of the time classified property will be

1000000 – Supply – Material Management Spec Item

Title Performance Objective

Related Information Performance Standard limited to, receiving and inspecting supplies, maintaining storage of supplies, conducting physical inventory (applicable only for the materials purchased at Government request), issuing supplies from storage, processing receipt and issue documentation, and providing temporary storage for customer supplies.

The Contractor shall notify 36 Civil Engineering Squadron (36CES) of any required updates to the Government Property Plan that change the accounting methods for items including but not limited to the following general categories: classified (mission), health hazard, subject to pilfering and electrostatic discharge (mission).

stored within one working day and all other property within three working days.

3.1.1 Receiving The Contractor

shall receive and process supplies to ensure inspection, sorting, and staging is accurately and safely completed in a timely manner.

The Contractor shall receive and in-check property shipped from sources of supply.

The Contractor shall inspect property at time of receipt or shipment, generally and also periodically for items with identifiable shelf-life, to ensure that property is readily available for use.

Upon delivery, the Contractor shall receive and inspect supplies and properly store the supplies in the appropriate locations within the warehousing area. Discrepancies noted during receipt inspection shall be documented and reported to the buyer.

The Contractor shall maintain accountability of receipts and required documentation.

1) 100% of the time receipts are processed within timeframe specified in DoD 4000.25-2-M.

2) Maintain monthly average of 85% of receipts processed within one working day for installation support.

Exception: Air Force Aviation Repair Parts: 95% of IPG 1 issues within one hour;

98% of IPG issues within two hours. (OSD

COLS)

OSD Calculation:

Count of requisitions processed within one working day / count of requisitions processed

3.1.2 Storage, Issue, and Delivery

The Contractor shall store and handle property in a manner that is

The Contractor shall physically control and protect materiel and product according to stock classification requirements, to support inventory

1) 95% of the time all priority cargo to include 01, 02, and MICAP, 1000000 – Supply – Material Management Spec Item

Title Performance Objective

Related Information Performance Standard safe, secure and in compliance with applicable directives.

management and issue processes. This includes location management and care of materiel and product in storage.

Storage considerations shall include covered and uncovered warehousing, items subject to pilfering, sensitive classified, shelf life, product quality, functional check (i.e. calibration), Electrostatic Discharge (ESD), refrigeration, conforming hazardous material storage.

The Contractor shall stow, issue, inventory, receipt and distribute repair parts, consumable supplies, critical item stock, HAZMAT and Individual Protective Equipment (IPE) at AAFB using the Enterprise Environmental Safety and Occupational Health Management Information System (EESOH-MIS) or Air Force Equipment Management System (AFEMS) IAW AF standards. This includes critical item stock brought to AAFB by deploying units.

The Contractor is responsible for establishing a daily schedule to ensure pick up and delivery services to include Due In from Maintenance (DIFM) turn-ins within the confines of the installation.

The Contractor shall utilize the Asset Management System for storage and issue and pick-up and delivery.

The Contractor shall store supplies in an orderly manner and keep the storage area clean.

The Contractor shall supply and maintain approved bench stocks to provide maintenance personnel with ready access to high usage expendable items.

The Contractor shall provide required Bench stock reports to the Bench Stock Account Monitors as required.

will be delivered within time restraints IAW

AFMAN 23-110

for mission items. 95% of the time all other priorities delivered within 48 hours.

2) 95% of the time mission benchstock items are reconciled semiannually.

3) Maintain 85% stockage effectiveness for installation support items.

(OSD COLS)

OSD Calculation:

Count of customer requests for stocked items filled / count of customer requests for stocked items

3.1.3 Reutilization of

Material, Products, and

The Contractor shall prepare and process materials

The Contractor shall manage the Government materiel/product (to include repairables) utilization

1) 98% of the time items identified for DLA, DS

1000000 – Supply – Material Management Spec Item

Title Performance Objective

Related Information Performance Standard

Customer Returns for shipment, disposal, redistribution or turn-in.

programs, which encompass redistribution, utilization, donation, sale, and abandonment or destruction of stocked items with a National Stock Number (NSN) in ES-S. Elements of this sub-function include redistributing materiel of all types to another supply activity/Defense Logistics Agency, Disposition Services (DLA, DS), processing repairables to the source of repair, redistributing equipment to another activity, management planning, training and reporting, and data, documents, records management and reporting.

The Contractor shall process turn-ins for serviceable, reparable and condemned assets and ensure proper disposition of items.

The Contractor shall process turn-ins of supplies and spares to ensure that reparable spares are forwarded to a repair facility and to ensure proper disposal of condemned items.

assets will be delivered or processed for DLA, DS within 30 days.

2) Maintain average retrograde return time of one day for Class IX Depot Level Repairables (DLR) items.

(OSD COLS)

3.2 Customer

Service

The Contractor shall establish and publicize a single customer service point of contact.

The Contractor shall provide assistance to customers to resolve complaints, questions, and problems.

The Contractor shall conduct customer assistance visits to determine level of customer satisfaction and follow-up as necessary. The Contractor shall document and provide the Government copy of the documentation.

The Contractor shall conduct Material Management shelf-life extension training for customers.

The Contractor shall provide technical assistance in answering customer queries or for resolving customer problems or complaints, including suspected supply item price discrepancies.

The Contractor shall monitor the reasons for reject clear inputs and make sure rejects are cleared in a timely manner.

1) No valid customer complaints.

2) 99% of the time rejects are cleared within five working days.

3) 98% of the time

MICAP requests will be processed within four hours.

4) 97% of the time required actions on Delinquent Shipping listing will be initiated on a weekly basis.

5) 97% of the time, ensure documents are

1000000 – Supply – Material Management Spec Item

Title Performance Objective

Related Information Performance Standard

The Contractor shall ensure proper management of the Supply Discrepancy Report (SDR) Program.

The Contractor shall promptly perform tracer action on late shipments identified on the Delinquent Shipment Listing within ES-S.

The Contractor shall ensure documents do not exceed the delinquent criteria on the Delinquent Document Listing (R59).

cleared prior to becoming delinquent.

3.2.1 Demand

Processing

The Contractor shall accept and prepare supply item requests and implement control measures to ensure timely processing of all inputs.

The Contractor shall manage ES-S programs and maintain accurate organizational, routing identifier, exception phrase, shipping destination, standard reporting designator, delivery destination, repair cycle, and internal item records for mission related items.

The Contractor shall place requisitions to satisfy out-of-stock items.

The Contractor shall analyze stock balances to manage excesses and shortages, and forecast requirements according to usage, demand, and projected patterns.

1) 85% of mission requisitions processed within one working day. Exception:

Air Force Aviation Repair Parts: 95% of IPG 1 issues within one hour;

98% of IPG issues within two hours. (OSD

COLS)

OSD Calculation:

Count of requisitions processed within one working day / count of requisitions processed

2) 95% of the time, minimum required information is documented on the AF Form 2005.

3.3 Inventory

Management

The Contractor shall perform periodic inventories of property in storage to maintain the accuracy of records necessary to ensure accountability for mission items.

The Contractor shall perform physical inventories; maintain accountability, forecast demands, and manage stock levels. This includes disposal/recycle, redistribution, classification, physical inventory, reconciliation, adjustment, location survey, causative research, property/equipment accountability, supplier and customer relationship management, demand forecasting, budgeting, maintenance of stock records management planning, training

1) 97% monthly inventory accuracy for all items

2) Maintain 85% stockage effectiveness, when applicable.

(OSD COLS)

OSD Calculation:

Count of customer

1000000 – Supply – Material Management Spec Item

Title Performance Objective

Related Information Performance Standard

The Contractor shall monitor supplies and equipment documents that establish the Logistics Readiness Squadron (LRS) Commander's/ Chief of Supply's accountability for stock items in the

ES-S.

and reporting, data, documents, records management and reporting.

The Contractor shall complete the M10 Report according to guidance outlined in AFMAN 23-110.

If discrepancies are found due to lost or damaged inventory, the Contractor shall report the findings or the discrepancies in a detailed outline to the COR within a 72 hour timeframe from point of discovery in order for the COR to initiate the ROS process IAW Navy policy.

requests for stocked items filled / count of customer requests for stocked items

3) 100% completion of each required M- 10 Report.

3.4 Hazardous

Material

The Contractor shall use the Enterprise Solution-Supply (ES-S) to centrally requisition, receive, store, issue, inspect, and distribute supplies containing hazardous materials for mission requirements.

The Contractor shall track all supplies containing hazardous materials used on Andersen AFB, from the time the supplies are requested until they are properly disposed of, using EESOH- MIS or standardized Air Force system of record.

The Contractor shall review requests for supplies containing hazardous materials to ensure proper authorization has been received prior to ordering.

The Contractor shall ensure that Chemical/Hazardous Material Request/ Authorization forms have been evaluated for environmental requirements, health risks, occupational safety risks, and control options, and that the forms have been approved by qualified personnel.

The Contractor shall use ES-S to requisition hazardous items other than those eligible for Government Purchase Card (GPC) purchase. However, GPC purchase of hazardous items must be tracked through EESOH-MIS or Standardized Air Force system of record.

The Contractor shall encourage efficient utilization of supplies containing hazardous materials by researching authorizations to minimize issue of quantities in excess of requirements, accepting and storing turn-ins of serviceable, unopened /unused quantities, and operating/

1) 97% accuracy of auditable records of property in numbered stock record accounts.

2) 100% of the time, HAZMAT

Pharmacy Program Representative letters will be maintained by

HAZMAT

section.

1000000 – Supply – Material Management Spec Item

Title Performance Objective

Related Information Performance Standard publicizing a free-issue, reuse, and redistribution program.

The Contractor shall ensure property will be received, issued, in-checked, stored and handled, disposed, in a manner that is safe secure and in compliance with environmental directives.

3.5 Traffic

Management Office (TMO)

The Contractor shall ensure the movement of authorized cargo entering and leaving AAFB.

The Contractor shall ensure the movement of authorized cargo entering and leaving AAFB meets the standards contained in DoD 4500.9-R, Defense Transportation Regulation; DoD 4140.1, Supply Chain Material Management Regulation; MIL-STD 129, Military Standard – Marking for Shipment and Storage; CFR 49, Code of Federal Regulation Title 49 Transportation; International Civil Aviation Organization (ICAO), International Air Transport Association (IATA), Orange Book, International Maritime Dangerous Goods (IMDG) Book, all publications, standards and supplements published by US Transportation Command

(USTRANSCOM).

The Contractor shall ensure customer requirement transactions are in compliance with procedures established within the DTR Part II for cargo movement.

1) 100% compliance with time standards for Classified, AA&E, Hazardous Material and High Priority assets.

2) 95% compliance with time standards for general and routine cargo items.

3.5.1 Air Cargo

Liaison

The Contractor shall perform cargo liaison functions for all Navy customers.

The Contractor shall perform Cargo liaison functions in support of airlift operations and over-the-road transfer operations conducted for cargo movement for all Navy customers.

The Contractor shall assign a qualified individual to perform as the liaison on OCONUS Air Clearance Authority between the 734 AMS, satisfying all Joint Region requirements. The Contractor shall maintain a 24-hour point of contact for all Navy air cargo movement needs.

The Contractor shall notify the 36th Security Forces Squadron (36 SFS) and the 36th Maintenance Squadron (36 MXS) of all scheduled cargo

95% of the time, provide advanced submittal of cargo export information to the applicable air/water clearance authority to prevent shipping delays.

1000000 – Supply – Material Management Spec Item

Title Performance Objective

Related Information Performance Standard movements through AAFB, as applicable. Coordination is necessary to facilitate safe movement of cargo to and from AAFB. The Contractor shall notify 36 SFS and 36 MXS when munitions laden vehicles are approximately 10 minutes from Potts Junction Gate. 36 SFS will provide armed escort as required.

The Contractor shall ensure requirements are met between the different organizations to facilitate inbound cargo movement and ensure that all required shipping and certification documentation is provided to the 734th Air Mobility Squadron (734 AMS), Special Handling section.

The Contractor shall be responsible for coordination of all cargo movements through the 734 AMS, Capability Forecaster and advance channel movement cargo into the GATES. The Contractor shall coordinate delivery times through the NOACT and the 734 AMS Capability Forecasting section.

The Contractor shall coordinate Navy build-up and preparation needs for surface movement with the Cargo Deployment Function. The Contractor shall coordinate all transportation requirements for cargo movement and download at AAFB. The Contractor shall coordinate Safety of Flight/Joint Inspection through 734 AMS.

Informational Notes:

1) Cargo movement applies to channel munitions and mobility movements.

2) Navy assets (non-munitions) are coordinated through Defense Logistics Agency.

3) Air Force assets are coordinated through 734 AMS and the Traffic Management Office.

3.5.2 Water Port

Liaison Office

(WPLO)

shall coordinate all matters of policy and procedures for water port

The Contractor shall act as the sole liaison for inbound and outbound Air Force-sponsored shipments and monitor the flow of cargo through the loading and discharging terminal to ensure established required delivery

1) 100% compliance with requirements for handling, processing, transporting and

1000000 – Supply – Material Management Spec Item

Title Performance Objective

Related Information Performance Standard operations and ocean vessel transportation.

dates are met. The Contractor shall perform these functions IAW DTR, Part II.

The Contractor shall ensure the Water Port Liaison Officer is properly trained on CMOS, GATES, and In-Transit Visibility for Surface Deployment and Distribution Cargo (ISDDC) systems in order to monitor surface cargo move through the Defense Transportation System (DTS).

The Contractor shall maintain weekly shipment on-hand reports of Outbound cargo awaiting shipment.

The Contractor shall coordinate delivery requirements of cargo destined to AAFB to and from the water port with Joint Region Marianas transportation personnel.

The Contractor shall inventory and receipt for shipments in CMOS and file manifests accordingly.

In the event of loss or damage, the Contractor shall document carrier’s delivery receipts, take pictures (if applicable), and immediately notify the ultimate consignee. The Contractor shall ensure the carrier signs copies of delivery receipt acknowledging the loss or damage. The Contractor shall prepare an SF361, Transportation Discrepancy Report (TDR) and follow procedures IAW DoD 4500.9-R, Part II, Defense Transportation Regulation, Part II – Cargo Movement.

The Contractor shall review Transportation Control Movement Documents (TCMDs) for proper completion, take such action to correct erroneous information, and challenge shipments if size, required delivery date, or priority justifies the selection of an alternate mode of transportation.

The Contractor shall maintain a close liaison with Guam Customs and Port Authority personnel to resolve storing classified/ sensitive cargo items

2) 95% completion of inbound/ outbound port handling, processing, manifesting for unclassified cargo.

1000000 – Supply – Material Management Spec Item

Title Performance Objective

Related Information Performance Standard frustrated shipments and prevent demurrage or detention charges.

3.5.3 Freight Traffic

Services shall manage and execute the freight traffic program to ensure all authorized DoD cargo is properly in-checked, processed, and prepared for inbound, outbound, and in-transit shipments.

The Contractor shall use CMOS to accomplish shipment labeling, documentation, manifesting, Commercial Bill of Lading (CBL), Government Bill of Lading (GBL) preparation and selection of outbound freight carriers.

The Contractor shall establish procedures to ensure In-Transit Visibility (ITV) is maintained. The Contractor shall utilize the ISDDC as the designated system for ITV.

The Contractor shall load and unload freight shipments to and from carrier equipment/military trucks and in-check shipments.

The Contractor shall ensure employees who receipt for, handle, and process sensitive/classified or controlled cargo, maintain the appropriate security clearance and are authorized in writing to do so. The Contractor shall further ensure all classified/sensitive and controlled cargo is transferred on a continuous hand-to-hand signature receipt. The Contractor shall ensure cargo is only turned over to those authorized in writing to receipt for the cargo.

The Contractor shall ensure all sensitive/classified and controlled cargo is properly stored. The Contractor shall ensure security violations are immediately reported to the COR/36 LRS Security Officer.

The Contractor shall maintain a letter file of unit personnel authorized to sign for, receipt and handle classified/ sensitive or controlled cargo. The Contractor shall ensure these letters are signed by the respective unit commanders and updated annually or as changes occur. The Contractor shall not release classified/sensitive or controlled cargo to personnel not authorized in writing to do so.

1) 100% of the time, installation assets will be prepared, packed, marked, labeled, documented, handled and shipped IAW DTR Part II.

2) 100%

ITV.

3) 100% of all Bills of Lading (BOL) Airway Bills

(AWB)

successfully initiated and closed.

4) 100% of all

TDRs issued by the origin/ destination TMO within 24 hours for all classified shipments; and within 72 hours for all other shipments 90% of the time IAW DTR Part II Chapter 210.

1000000 – Supply – Material Management Spec Item

Title Performance Objective

Related Information Performance Standard

The Contractor shall account for all on-hand cargo. Daily inventories and a weekly on hand report will be provided to the COR.

The Contractor shall prepare and distribute truck manifests pertaining to the movement of DoD freight. The Contractor shall prepare and distribute GBLs, CBLs and transportation warrants pertaining to the movement of DoD freight. The Contractor shall adhere to the requirements for the shipment of hazardous materials and for export requirements.

The Contractor shall maintain copies of shipping documents in the file.

Documents will be filed by Julian date in numerical order.

The Contractor shall be required to deliver and receive shipments to and from the 734 AMS Freight Terminal, Waterports and Guam International Airport Authority for onward movement.

The Contractor shall prepare and ship military and commercial air, US Postal, and military sealift shipments.

The Contractor shall process, ship, and monitor sensitive and classified shipments to ensure expedited movement and timely receipt.

The Contractor shall utilize the Freight Worldwide Express (WWX) Program to include reviewing/tracking and correcting commercial invoices in U.S.

Bank Syncada web-based system.

The Contractor shall establish, maintain, monitor, and report the installations Wood Packaging Material Program IAW DoD directives, policies and procedures.

The Contractor shall process inbound cargo received from the 734 AMS, seavan containers delivered from Joint

1000000 – Supply – Material Management Spec Item

Title Performance Objective

Related Information Performance Standard

Region Marianas, shipments received from commercial express carriers, and truck shipments delivered from military and commercial entities. The Contractor shall in-check shipments.

The Contractor shall ensure information is loaded into CMOS and ITV is maintained at all times.

The Contractor shall be required to pick-up terminating unit cargo from the 734 AMS freight terminal dock and stage such cargo for pick-up by the ultimate consignee. The Contractor shall contact the ultimate consignee and release shipments to them on a signature and tally record.

The Contractor shall ensure 999, Not Mission Capable Supply (NMCS), and MICAP shipments are processed by Contractor employees and picked up by the consignee in an expeditious manner. The Contractor shall ensure all cargo is signed for by the ultimate consignee. The Contractor shall ensure 999, MICAP shipments are annotated with the date and time of pick-up.

The Contractor shall document the manifest and maintain a log documented with the date, time and name of individual they notified to pick-up cargo.

The Contractor shall maintain an Inbound Seal Record at all points of unloading.

The Contractor shall ensure items are packaged and crated in accordance with MIL-STD 129 and DoD 4500.9-R

3.5.4 Packaging and

Preservation

The Contractor shall process, pack, preserve, crate, and prepare for shipment or storage, general and hazardous cargo.

The Contractor shall establish controls to ensure an even flow of cargo is maintained.

The Contractor shall ensure compliance with the hazardous materials Performance Oriented Packaging requirements of the Transport of Dangerous Goods Book (Orange Book), Volume I and II.

1) 100% compliance with hazardous material packaging and transport requirements.

2) 90% accomplishment for general cargo

1000000 – Supply – Material Management Spec Item

Title Performance Objective

Related Information Performance Standard

The Contractor shall ensure employees are trained to certify hazardous material via all modes of transportation IAW AFJMAN (I) 24-204, Preparing Hazardous Materials for Military Air Shipments, International Civil Aviation Organization (ICAO), International Air Transport Association (IATA), International Maritime Dangerous Goods (IMDG) book and CFR Title 49.

Additionally, the Contractor shall identify these individuals to the COR, in writing, as authorized to certify hazardous shipments. The Contractor shall classify, pack, preserve, label, certify, ship, and receive hazardous material.

The Contractor shall maintain a reusable container program. The Contractor shall inform all concerned organizations of the importance of the program and their responsibilities. The Contractor shall implement and manage the reusable container program. The Contractor shall provide training to unit reusable container program monitors and perform unit staff assistant visit (SAVs) semi-annually.

The Contractor shall ensure total compliance with packing and security requirements for sensitive items, items subject to pilfering and classified shipments.

The Contractor shall use the Special Packaging Instructions Retrieval & Exchange System (SPIRES) to obtain Special Packaging Instructions (SPI) information.

The Contractor shall ensure compliance with all SPI).

If an SPI container is not available, the Contractor shall request waiver from the depot purchase packaging material locally, or acquire from another base at shipper’s expense.

The Contractor shall implement and maintain an electrostatic devices (ESD)

Packing and Preservation

1000000 – Supply – Material Management Spec Item

Title Performance Objective

Related Information Performance Standard control program (non-munitions) and workstation. The Contractor shall post signs prohibiting entry of unauthorized personnel and static producing materials in areas designated for the packaging of ESD items.

The Contractor shall maintain a level of packaging, crating, and preservation materials necessary to properly prepare cargo for movement or storage.

3.5.5 Overage, Shortage, and Damages

(OS&D)

The Contractor shall manage and operate an effective Overage, Shortage and Damage Program

(OS&D) IAW

DoD 4500.9R, Part II, Chapter 210 and 211, Defense Transportation Regulation, Part II

– Cargo Movement, Transportation Discrepancy Report and Loss and Damage Claim Procedures.

The Contractor shall tend to OS&D shipments. The Contractor shall be required to establish a program with local freight carriers to identify lost or astray DoD shipments. The Contractor shall physically contact carriers quarterly and determine the disposition of lost or astray shipments and reintroduce them into DTS for onward movement.

The Contractor shall generate a TDR on a Standard Form (SF) 361; the Contractor shall follow through in taking action to settle claims with commercial carriers.

The Contractor shall monitor inbound discrepancy reports in packing and preservation. Upon receipt of a SF 364, Report of Discrepancy, the Contractor shall take corrective action.

A copy of the SF 364 or SF 361 will be forwarded to the COR for review.

The Contractor shall investigate the cause of the RODs and report the findings to the COR. The Contractor shall further attach to the SF 364 a statement of corrective action taken to prevent further occurrence.

The Contractor shall promptly perform tracer action on late shipments identified on the Delinquent Shipment Listing

1) 95% accomplishment rate of all

2) 100% reporting compliance for any classified asset identified as OS&D IAW DoD 4500.9, Part II.

3.5.6 Training and

Safety

The Contractor shall ensure any employee who is involved in the packaging, handling, The Contractor shall implement and maintain a Hazardous Materials Program to include, but not limited to, a Weapons Safety Program for all personnel packaging, handling, or transporting of explosive materials.

100% execution of training

1000000 – Supply – Material Management Spec Item

Title Performance Objective

Related Information Performance Standard certifying or transportation of hazardous materials has been properly trained and meets all required criteria.

The Contractor shall ensure personnel are designated in writing as authorized to certify hazardous cargo for shipment, as required by deliverable F-1000000-A, Hazardous Material Certifier.

Informational Note:

Refresher training for Weapons Safety will be provided as required by the Government prior to certification expiration. Training documentation shall be provided by the Government to the Contractor for records maintenance.

3.5.7 Cargo

Deployment Function

(CDF)

The Contractor shall support and perform requirements related to the cargo deployment function.

The Contractor shall provide trained personnel to support Passenger Terminal (PT), Sub-Motor Pool (SMP), Cargo Terminal (CT) and Cargo Deployment Function activities.

The Contractor shall cover procedures for moving passengers and cargo for deployment by air and surface transportation IAW AFPD 10-4, Operations Planning, develop initial and refresher Cargo Preparation, Pallet Build Up, and Hazardous Material Preparation deployment training. The Government will provide one master set of course materials that the Contractor will be responsible to update.

The Contractor shall perform passenger manifesting functions for Navy passenger movement. These functions include, but are not limited to, passenger manifesting prohibited items briefing, anti-hijacking briefing, baggage pallet build-up, assembling of troop commander package, and troop commanders briefings. The Contractor shall also establish procedures for processing passengers and preparing records and reports.

The contractor shall be responsible for performing all Cargo Deployment Functions (CDF) and Cargo Reception Functions (CRF) to include the following services:

a) Receive cargo from deploying unit

1) Perform required services with no safety violations.

2) Perform in-checking, marshaling, load planning, passenger and cargo manifesting, as required 100% of the time.

3) 100% on time rate for Cargo/unit equipment and personnel prepared documented and ready to load based on customer requirements; Unit movements/deploym ents supported within required timeframe 100%.

(OSD

COLS)

4) Perform ITV 100% of the time.

1000000 – Supply – Material Management Spec Item

Title Performance Objective

Related Information Performance Standard and verify cargo is properly prepared, marked, documented and meets safety and in-transit visibility (ITV) requirements for transportation

b) Determine quantity and type of cargo to be loaded is in accordance with allowable aircraft cabin load

c) Preplans and computes aircraft load plans in Integrated Computerized Deployment System (ICODES) or the approved Air Force system of record

d) Assist AMC with Safety of Flight to ensure cargo documentation is consistent with proper markings, packaging and labeling before load is accepted

e) Inspect cargo for compliance and recommend corrective action

f) Ensure cargo weight and balance is not exceeded IAW AFI 24-203 and DTR Part III

e) Ensure hazardous cargo is properly prepared, packaged, and certified by deploying unit for shipment via surface or air and meets requirements for both military and commercial carriers

f) Check cargo manifests are accurately completed

g) Ensure all inbound and outbound cargo information is accurately entered in CMOS and GATES. When automated systems are down, ensure an adequate number of personnel are trained on manual procedures

The Contractor shall provide oversight and operate the use of Material Handling Equipment (MHE) in support of all airfreight. The Contractor shall maintain 463L pallets/nets and tie down equipment. The Contractor shall establish and control a level of tie down equipment to sustain day-to-day operations.

The Contractor, with the assistance of the deploying unit, shall properly palletize, mark, and document each increment of cargo. The Contractor shall coordinate pick up of all outbound Navy mobility cargo with applicable parties.

1000000 – Supply – Material Management Spec Item

Title Performance Objective

Related Information Performance Standard

Informational Note:

A qualified unit representative shall be readily available in case of discrepancies and documentation requirements need to be fixed on the spot.

3.6 Disaster

Preparedness and Response

The Contractor shall ensure Material Management is protected from damage and operations are maintained during emergencies per Joint Region Marianas Instruction 3440.17, Emergency Management (EM) Plan, the Andersen Air Force Base Comprehensive Emergency management Plan (CEMP) 10-2, and all LRS/UCC checklists.

The Contractor shall be responsible for the following services:

a) Provide planning, preparation, training, emergency response and recovery services related to natural and man-made disasters (e.g., earthquakes, typhoons, tsunamis, mass casualty accidents, terrorism)

b) Support…