Past Performance Questionnaire 10-R-6006.rtf

PERFORMANCE INFORMATION QUESTIONNAIRE

MILITARY SEALIFT FLEET SUPPORT COMMAND

N106-GENERAL CONTRACTS

CONTRACTING OFFICER: CHERYL SOMERS

CONTACT INFO: TEL. 757-443-5921; EMAIL: CHERYL.SOMERS@NAVY.MIL

SOLICITATION: N40442-10-R-6006

DATE:

OFFEROR: ___________________________

1. Instructions to offerors: Please complete the following information prior to providing this questionnaire to your reference for evaluation of performance. Note, the questionnaire must be submitted directly from the offeror’s reference, not from the offeror:

1) Contract or purchase order number (s):

2) Name, phone number and e-mail of the point of contact at the Federal, State, Local Government, or Commercial entity for which the contract was performed:

3) Dollar value of the contract:

4) Actual dollar value paid under the contract:

5) Estimated number of rooms utilized and duration:

6) Names of subcontractor(s) used, if any, and a description of the extent of work performed by the subcontractor(s),

2. Instruction to Offeror’s Reference: The Military Sealift Fleet Support Command, N106, is conducting evaluations of the offeror identified above. We would appreciate your assessment of the performance of this contractor on page 3 of this evaluation sheet, giving detailed narrative when possible. Upon completion of the document please submit directly to the contracting officer, Ms.Cheryl Somers. Documents may be scanned and emailed to cheryl.somers@navy.mil. Please contact Ms.Somers at (757) 443-5921 should you have any questions concerning the questionnaire.

a. EVALUATION CHARACTERISTICS (Please use the following grading scale when rating the offeror; please provide examples when necessary):

1. Unsatisfactory/High Performance Risk: High potential risk anticipated with delivery of quality product/service on time and/or of customer dissatisfaction based on the offeror’s past performance.

2. Satisfactory/Little or no Performance Risk: Little risk anticipated with delivery of quality product/service, on time, and/or of customer dissatisfaction based on offeror’s past performance.

3. Neutral: No relevant past performance available for evaluation. Offeror has asserted that it has no relevant or directly related similar past performance experience.

Proposal receives no merit or demerit for this factor.

a. Quality of product or service: ________________

b. Timeliness or scheduling of service/deliveries: ______________

c. Business relations/customer satisfaction (generally, the contractor’s business like concern for the interest of the customer): _______________

d. Contractor’s record of conforming to specifications and to standards of good workmanship: _____________________

e. Contractor’s record of forecasting and containing costs on previously performed contracts: _____________________

f. Contractor’s adherence to contract schedules, including the administrative aspects of contract performance: ____________________

g. Contractor’s history of reasonable and cooperative behavior and commitment to customer satisfaction: ___________________ and

Overall Rating: ___________________________

Submitted by: ___________________________

Job Title: _______________________________

Company Name: _________________________

Tel #: __________________________________

Date: __________________________________

Instructions to Offerors

B. Volume II--Past Performance

Your proposal must contain all items required below:

The Past Performance factor will be evaluated by the PCO as a factor for award and used to evaluate offerors’ ability to perform the contract successfully.

An Offeror lacking relevant past performance or for whom past performance information is not available or incomplete will be given a “neutral” rating for past performance.

Offerors are required to provide information on no more than three (3) of the firm’s most recently completed Federal Government, State Government, Municipal Government, or commercial contracts (not to exceed five years since completion) for like or similar services to those to be provided under this RFQ.

Offerors with relevant past performance information shall submit a completed copy of Attachment (1) to this solicitation for evaluation by the PCO. The Government shall not consider past performance information submitted by an offeror unless it is supported by a past performance questionnaire or a CPARS rating. The Government may review the Contractor Performance Assessment Reporting System (CPARS) ratings and other existing past performance ratings on relevant contracts. The Government may also review other relevant past performance information contained in either local or other MSFSC office’s files, or from other Government sources.

Trends in a contractor’s performance will also be considered as long as a minimum of one year of performance has been completed as of the closing date of this solicitation. Offerors who present similar contracts/orders should provide a detailed explanation demonstrating the relevance of the contract/order to the requirements of the solicitation. Relevance is defined as the similarity of services provided, i.e. similar size/dollar value and degree of administrative, managerial, and technical difficulty. The Government reserves the right to determine the relevancy of such information and to verify statements and representations made in an offeror’s proposal. Any information provided must be in sufficient detail with competed past performance questionnaires to enable the Government to conduct an evaluation. Summary lists of contracts or incomplete data may not be considered.

In addition, the offeror may submit explanatory information of any substandard or poor performance and the corrective actions taken to prevent a recurrence.

Evaluation

E. PAST PERFORMANCE

The Past Performance factor will be used to evaluate offerors’ ability to perform the contract successfully. To develop an overall rating for the Past Performance factor, the Government will evaluate past performance (quality of product or service, timeliness or scheduling of service/deliveries, business relations/customer satisfaction, key personnel/staffing (including subcontractors), and compliance with goals for small business concerns, as applicable) on previous and/or in-process contracts which are relevant to the requirements of this solicitation.

If an offeror has no record of past performance and states this fact in its proposal, the offeror will be given a “neutral” rating. However, failure of the offeror to affirmatively state that it has no record of past performance will result in an “unsatisfactory” rating.

The Government will consider past or current contracts (including Federal, State, local Government and commercial) for efforts similar to the Government requirement. The Government will also consider information provided by offerors on problems encountered on the identified contracts and associated corrective actions. The Government may also consider information obtained from any other sources when evaluating past performance.

The Government may consider past performance information regarding predecessor companies, key personnel who have relevant experience or subcontractors that will perform major or critical aspects of the requirement when such information is relevant.