N40080-13-R-0457_0007.pdf

ACQR3089651

AMENDMENT OF SOLICITATION/MODIFICATION OF CONTRACT

Except as provided herein, all terms and conditions of the document referenced in Item 9A or 10A, as heretofore changed, remains unchanged and in full force and effect.

15A. NAME AND TITLE OF SIGNER (Type or print)

30-105-04EXCEPTION TO SF 30

APPROVED BY OIRM 11-84

STANDARD FORM 30 (Rev. 10-83) Prescribed by GSA

FAR (48 CFR) 53.243

The purpose of this amendment is for the follow ing:

1. Update 0200000 Management and Administration, 2.7.1.3 Site Safety and Health Officer requirement.

2. Extend the proposal due date to 8 August 2013, 2:00 pm local time.

1. CONTRACT ID CODE PAGE OF PAGES

J 1 27

16A. NAME AND TITLE OF CONTRACTING OFFICER (Type or print)

16C. DATE SIGNED

BY 30-Jul-2013

16B. UNITED STATES OF AMERICA15C. DATE SIGNED15B. CONTRACTOR/OFFEROR

(Signature of Contracting Officer)(Signature of person authorized to sign)

8. NAME AND ADDRESS OF CONTRACTOR (No., Street, County, State and Zip Code) X N40080-13-R-0457

X 9B. DATED (SEE ITEM 11)

12-Jun-2013

10B. DATED (SEE ITEM 13)

9A. AMENDMENT OF SOLICITATION NO.

11. THIS ITEM ONLY APPLIES TO AMENDMENTS OF SOLICITATIONS

X The above numbered solicitation is amended as set forth in Item 14. The hour and date specified for receipt of Offer X is extended, is not extended.

Offer must acknowledge receipt of this amendment prior to the hour and date specified in the solicitation or as amended by one of the following methods:

(a) By completing Items 8 and 15, and returning 1 copies of the amendment; (b) By acknowledging receipt of this amendment on each copy of the offer submitted;

or (c) By separate letter or telegram which includes a reference to the solicitation and amendment numbers. FAILURE OF YOUR ACKNOWLEDGMENT TO BE RECEIVED AT THE PLACE DESIGNATED FOR THE RECEIPT OF OFFERS PRIOR TO THE HOUR AND DATE SPECIFIED MAY RESULT IN

REJECTION OF YOUR OFFER. If by virtue of this amendment you desire to change an offer already submitted, such change may be made by telegram or letter, provided each telegram or letter makes reference to the solicitation and this amendment, and is received prior to the opening hour and date specified.

12. ACCOUNTING AND APPROPRIATION DATA (If required)

13. THIS ITEM APPLIES ONLY TO MODIFICATIONS OF CONTRACTS/ORDERS.

IT MODIFIES THE CONTRACT/ORDER NO. AS DESCRIBED IN ITEM 14.

A. THIS CHANGE ORDER IS ISSUED PURSUANT TO: (Specify authority) THE CHANGES SET FORTH IN ITEM 14 ARE MADE IN THE

CONTRACT ORDER NO. IN ITEM 10A.

B. THE ABOVE NUMBERED CONTRACT/ORDER IS MODIFIED TO REFLECT THE ADMINISTRATIVE CHANGES (such as changes in paying office, appropriation date, etc.) SET FORTH IN ITEM 14, PURSUANT TO THE AUTHORITY OF FAR 43.103(B).

C. THIS SUPPLEMENTAL AGREEMENT IS ENTERED INTO PURSUANT TO AUTHORITY OF:

D. OTHER (Specify type of modification and authority)

E. IMPORTANT: Contractor is not, is required to sign this document and return copies to the issuing office.

14. DESCRIPTION OF AMENDMENT/MODIFICATION (Organized by UCF section headings, including solicitation/contract subject matter where feasible.)

10A. MOD. OF CONTRACT/ORDER NO.

2. AMENDMENT/MODIFICATION NO. 5. PROJECT NO.(If applicable)

6. ISSUED BY

3. EFFECTIVE DATE

23-Jul-2013

CODE

NAVAL FACILITIES ENG COMMAND WASHINGTON

1314 HARWOOD ST SE, LDG 212, 4TH FLOOR

WASHINGTON NAVY YARD DC 20374

N40080 7. ADMINISTERED BY (If other than item 6)

4. REQUISITION/PURCHASE REQ. NO.

CODE

See Item 6

FACILITY CODECODE

EMAIL:TEL:

N40080-13-R-0457

SECTION SF 30 BLOCK 14 CONTINUATION PAGE

SUMMARY OF CHANGES

SECTION SF 30 - BLOCK 14 CONTINUATION PAGE

The following have been added by full text:

AMENDMENT 0007

The following changes have been made to Section C, Annex 0200000 Management and Administration:

1. Annex 2.7.1.3 Site Safety and Health Offiicer (SSHO) for NSA Bethesda and

WRNMMC

a. Second Paragraph:

FROM: The SSHO shall have completed five years of satisfactory experience in preparing and enforcing safety programs on contracts of similar size and complexity in the past, and have completed the OSHA 30-hour construction safety class or equivalent within the last five years and an average of at least 24 hours of safety training per year for the past five years.

TO: The SSHO shall have completed five years of satisfactory experience in preparing and enforcing safety programs on contracts of similar size and complexity in the past, and have completed the OSHA 30-hour construction safety class or equivalent within the last five years and at least 24 hours of additional safety training in the past three years.

SECTION A - SOLICITATION/CONTRACT FORM

The required response date/time has changed from 25-Jul-2013 02:00 PM to 08-Aug-2013 02:00 PM.

SECTION C - DESCRIPTIONS AND SPECIFICATIONS

The following have been modified:

0200000 MANAGEMENT AND ADMIN

0200000 – Management and Administration

Spec Item Title 2 Management and Administration

2.1 Definitions and Acronyms

2.2 General Information

2.2.1 Government Regular Working Hours

2.2.1.1 Special Working Hours

2.2.1.2 Observed Federal Holidays

2.2.1.3 Restriction to Contractor Working Hours

2.2.1.4 Elevators at Walter Reed National Military Medical Center (WRNMMC)

2.2.1.5 Elevators in Building 9A, 10 and 19 at WRNMMC

0200000 – Management and Administration

Spec Item Title

2.2.1.6 Medical Equipment at WRNMMC

2.2.2 Wage Determinations

2.2.3 Requirements Hierarchy

2.3 General Administrative Requirements

2.3.1 Required Conferences and Meetings

2.3.1.1 Required Conference and Meeting at WRNMMC

2.3.2 Partnering

2.3.2.1 Contract Partnering Level A

2.3.2.2 Contract Partnering Administration

2.3.2.3 Contract Partnering Session Attendees

2.3.3 Permits and Licenses

2.3.4 Insurance

2.3.4.1 Certificate of Insurance

2.3.4.2 Minimum Insurance Amounts

2.3.4.3 Health Insurance Portability and Accountability Act (HIPAA) at WRNMMC

2.3.5 Protection of Government Property

2.3.6 Government Information Technology (IT) System

2.3.7 Instructions, Directives, and References

2.3.8 Invoicing Procedures

2.3.9 Forms

2.4 Government-Furnished Property, Materials and Services

2.4.1 Government-Furnished Facilities (GFF)

2.4.2 Government-Furnished Utilities

2.4.3 Government-Furnished Materials (GFM)

2.4.4 Government-Furnished Equipment (GFE)

2.5 Contractor-Furnished Items

2.6 Management

2.6.1 Work Reception

2.6.2 Work Control

2.6.3 Work Schedule

2.6.4 Deliverables

2.6.5 Service Interruptions

2.6.6 Computerized Maintenance Management Systems (CMMS)

2.6.7 Quality Management System (QMS)

2.6.7.1 Quality Management (QM) Plan

2.6.7.2 Quality Inspection and Surveillance

2.6.7.3 Quality Inspection and Surveillance Reports

2.6.8 Property Management Plan

2.7 Personnel Requirements

2.7.1 Key Personnel

2.7.1.1 Project Manager (PM)

2.7.1.2 Quality Control Manager (QCM)

2.7.1.3 Site Safety and Health Officer (SSHO)

2.7.1.4 Environmental/Energy Manager

2.7.1.5 Executive Housekeeper (EH) at WRNMMC

2.7.1.6 Assistant Executive Housekeeper (AEH) at WRNMMC

2.7.1.7 Dedicated Personnel at WRNMMC

2.7.2 Employee Requirements

2.7.2.1 Employee Appearance

2.7.2.2 Employee Conduct

2.7.2.3 Identification as Contractor Employee

2.7.2.4 Removal of Employees

2.7.2.5 Proof of Legal Residency

2.8 Security Requirements

2.8.1 Employee Listing

2.8.2 Vehicles

2.8.3 Passes and Badges

2.8.4 Access to Installation

2.8.4.1 NCACS Program

2.8.4.2 One-Day Passes

2.8.5 Access to Buildings

2.8.6 Access Arrangements

2.8.6.1 Keys at WRNMMC

2.8.7 Trustworthiness Security – Navy Contract/Task Orders

2.9 Contractor Safety Program

2.9.1 Accident Prevention Plan (APP)

2.9.2 Activity Hazard Analysis (AHA)

2.9.3 Occupational Risk and Compliance Plans

2.9.3.1 Alcohol and Drug Abuse Prevention Plan

2.9.3.2 Emergency Response Plans

2.9.3.3 Fall Prevention and Protection Plan

2.9.3.4 Fire Prevention Program

2.9.3.5 Hazardous Energy Control Program

2.9.3.6 Health Hazard Control Program and Hazard Communication Program

2.9.3.7 Heat/Cold Stress Monitoring Plan

2.9.3.8 Lead Compliance and Abatement Plan

2.9.3.9 Radiation Safety Program

2.9.3.10 Respiratory Protection Program

2.9.4 Accident and Damage Reporting

2.9.4.1 Accident Reporting Notification

2.9.5 Fire Protection

2.9.6 Monthly On-Site Labor Report

2.9.7 OSHA Citations and Violations

2.9.8 Safety Inspections and Monitoring

2.9.9 Safety Certification

2.10 Environmental Management and Sustainability

2.10.1 Energy Management Program

2.10.1.1 Water Conservation Plan

2.10.1.2 Energy Efficient Products

2.10.2 Environmental Protection

2.10.2.1 Non-Hazardous Waste Disposal

2.10.2.2 Hazardous Waste Disposal

2.10.2.3 Spill Prevention, Containment, and Clean-up

2.10.2.4 Hazardous Material Management

2.10.2.5 Protection of Endangered and Threatened Species (Flora and Fauna)

2.10.2.6 Noise Control

2.10.2.7 Asbestos Containing Material (ACM)

2.10.3 Sustainable Procurement and Practices

2.10.3.1 Environmentally Preferable Products

2.10.3.2 Use of Recovered Materials

2.10.3.3 Use of Biobased Products

2.11 Disaster Preparedness

2.12 FFP Work Procedures

2.12.1 Notification to the Government for Work Above the FFP Limitations

2.12.2 FFP Exhibit Line Item Numbers (ELINs)

2.12.3 Common Output Level Standards (COLS) Options

2.12.3.1 Option to Change COLS at Contract Award

2.12.3.2 Option to Change COLS at Exercise of an Option Period

2.13 IDIQ Work

2.13.1 Unit Priced Task (UPT) Work (Non-Negotiated)

2.13.1.1 Acceptance and Performance

2.13.1.2 Invoicing and Receiving Payment

2.13.2 Unit Priced Labor (UPL)Work (Negotiated)

2.13.2.1 IDIQ Preparation of Proposals

2.13.2.1.1 Labor Requirements

2.13.2.1.2 Material and Equipment Requirements

2.13.2.2 Issuance of Final Task Order

2.13.3 IDIQ ELINS

0200000 - Management and Administration Spec Item Title Description 2 Management and Administration

2.1 Definitions and Acronyms Definitions and Acronyms are listed in J-0200000-01.

2.2 General Information

2.2.1 Government Regular

Working Hours The Government's regular working hours are from 0600-1800, five days per week, Monday through Friday, except observed Federal holidays. Exceptions to the regular hours of operation are detailed in subsequent sections of this PWS. Work in certain annexes or sub-annexes require Contractor continuous operations, 24 hours a day, every day of the year including holidays. The performance of other work requirements shall be accomplished within the Government’s regular working hours unless the specific work requirement specified herein necessitates otherwise. Any other work outside Government regular working hours requires prior KO approval.

2.2.1.1 Special Working Hours See J-1503010-07, for list of buildings with special working hours.

2.2.1.2 Observed Federal

Holidays The Government observes the following holidays: New Year’s Day, Martin Luther King Jr.’s Birthday, President’s Day, Memorial Day, Independence Day, Labor Day, Columbus Day, Veterans’ Day, Thanksgiving Day, and Christmas Day.

2.2.1.3 Restriction to Contractor

Working Hours

If the Contractor wishes to work outside of the Government's regular working hours for the Contractor’s convenience, the Contractor shall submit a written Request to Work Outside Government’s Regular Working Hours to the KO for approval at least seven calendar days prior to requested day. Excludes work to be performed during specified hours.

2.2.1.4 Elevators at the Walter

Reed National Military Medical Center

(WRNMMC)

Patients take priority over housekeeping equipment on elevators. The Contractor shall not “HOLD” an elevator at a floor for any reason.

2.2.1.5 Elevators in Building 9A, 10 and 19 at WRNMMC

The Contractor shall use only freight/cargo elevators. See locations below:

• Bldg. 9A – Elevator 1

• Bldg.10 – Elevators 7, 8, 9, and 10

• Bldg. 19 – Freight Elevator 5

2.2.1.6 Medical Equipment at

WRNMMC

Unless otherwise authorized in writing by a Department Head, no technical/diagnostic and/or sensitive equipment shall be moved or unplugged without prior approval. This equipment includes, but is not limited to, electrical terminals, fiber-optics, electrical cords connected to equipment classified as “Sensitive Equipment” that includes, but is not limited to technical/medical diagnostic computer systems, imaging equipment, computer screens/keyboards, mainframes, duplicating/copy machines, and laboratory equipment.

“Sensitive Equipment” shall be dusted ONLY in the event authorization is granted by the Government/WRNMMC staff for a specified area/department/facility. Dusting using a hand duster only, shall not be performed without prior training followed by initial observation by the Government and/or WRNMMC department staff.

2.2.2 Wage Determinations Refer to J-0200000-02 for Wage determinations.

2.2.3 Requirements Hierarchy Requirements or definitions specified in each spec item of this contract apply to subordinate paragraphs. For example, requirements shown in spec item 3.1 would apply to spec items 3.1.1, 3.1.2, and

3.1.2.1 and so on.

2.3 General Administrative Requirements

2.3.1 Required Conferences and

Meetings The Contractor may be required to attend administrative and coordination meetings, pre-performance conferences, performance assessment board meetings, partnering sessions, etc., as scheduled by the KO.

2.3.1.1 Required Conference and

Meetings at WRNMMC

The Contractor’s Project Manager, SSHO and other key personnel shall be required to attend quarterly infection control committee meetings and other administrative and coordination meetings required by the Government at WRNMMC.

2.3.2 Partnering To increase the likelihood of successful performance of this contract, the Government requires cohesive partnerships with its Contractors and subcontractors. Key stakeholders, including the supported commands who will receive services, principal individuals from NAVFAC, the performance assessment team, and representative(s) of the installation(s) will be invited to participate in the partnering process. Key members of the prime and subcontractors teams, including senior management personnel must participate. The partnership will draw on the strength of each organization in an effort to achieve quality contract services done right the first time, within the contract price, as scheduled, and without any safety mishaps.

A project’s characteristics determine the process level to be used. As such the following partnering level applies to this contract:

2.3.2.1 Contract Partnering Level

A

The initial session will be at least one day in duration and the follow-on sessions, held at a minimum once every three months or as agreed to by the partners; will be at least a half-day in duration. The initial partnering session should be held at a neutral location off the installation that is acceptable to the Contractor and to the Government. Follow-on sessions may be held at locations agreed to by both parties. The Contractor shall pay all costs associated with the partnering effort including facilitator, meeting room, and other incidental items. Before the partnering session, the Contractor shall coordinate with the facilitator the requirements for incidental items (audio-visual equipment, computer(s), two easels, flipchart paper, colored markers, note paper, pens/pencils, colored flash cards, etc.)

and have these items available at the partnering session. The Contractor will copy document for distribution to all attendees. The facilitator must be acceptable to both the Contractor and the Government. The participants shall pay their own costs for meals, lodging, and transportation associated with partnering.

2.3.2.2 Contract Partnering

Administration

Upon award, the ACO will contact the Contractor, supported command(s), Region, and Installation(s) stakeholders, and the performance assessment team to discuss implementation of partnering. Commence discussions with the Contractor to select a facilitator and location that are acceptable to both partners. The initial session must be scheduled as soon as possible after award of the contract. A partnership agreement, The Charter, should be in place as early as possible so issues arising, even before work begins, can be resolved using the issues resolution process. Replacement of Core Management Team members (stakeholders who attended the initial session and manage the contract work day-to-day) is discouraged since it will disrupt the synergy that has been developed. If replacement of a team member proves to be unavoidable, a follow-on partnering session must be held to officially turn the responsibilities of the position over to the new member.

The Core Management Team consisting of the attendees below must be present during the initial and all follow-on partnering sessions.

These are the core mandatory attendees. Other stakeholders may attend if they desire or as recommended by the partners.

For more information concerning Partnering refer to NAVFACINST 11013.40, which can be viewed in the Government’s Contracts Office.

2.3.2.3 Contract Partnering

Session Attendees

The Contractor shall bring the necessary personnel to successfully partner on this contract. Asterisk indicates mandatory personnel.

*President/Vice President *Contract/Project Manager *Supervisor/Superintendent *Quality Manager *Safety Manager Sub-contractor Reps

2.3.3 Permits and Licenses The Contractor shall obtain all required permits, licenses, and authorizations to perform work under this contract and comply with all the applicable Federal, state and local laws and regulations. The Contractor shall submit copies of permits and licenses per Section F.

2.3.4 Insurance The Contractor shall submit a Certificate of Insurance per Section F as evidence of the existence of the following insurance coverage in amounts not less than the amounts specified below in accordance with the FAR Clause 52.228-05, INSURANCE – WORK ON A GOVERNMENT INSTALLATION. This insurance must be maintained during the performance period.

2.3.4.1 Certificate of Insurance The Certificate of Insurance shall provide for at least 30 calendar days written notice to the KO by the insurance company prior to cancellation or material change in policy coverage. Other requirements and information are contained in the aforementioned insurance clause.

2.3.4.2 Minimum Insurance

Amounts

The Contractor shall procure and maintain, during the entire period of performance under this contract, the following minimum insurance coverage:

Comprehensive General Liability: $500,000 per occurrence

Automobile Liability: $200,000 per person, $500,000 per occurrence, $20,000 per occurrence for property damage

Workmen's Compensation: As required by Federal and state worker's compensation and occupational disease statutes

Employer's Liability coverage: $100,000, except in states where worker's compensation may not be written by private carriers Other as required by state law.

2.3.4.3 Health Insurance

Portability and Accountability Act

HIPAA Regulations address security and privacy of “protected health information” (PHI). During the course of providing Janitorial services, the Contractor may have access to PHI. All Contractor

(HIPAA) at WRNMMC employees shall abide by HIPAA regulations.

2.3.5 Protection of Government

Property During execution of the work, the Contractor shall protect Government property. The Contractor shall return areas damaged as a result of negligence under this contract to their original condition at no cost to the Government.

2.3.6 Government Information

Technology (IT) System

Additional information about NMCI may be obtained at https://www.homeport.navy.mil/home/

2.3.7 Instructions, Directives, and References

Applicable Department of Defense (DoD), Secretary of the Navy (SECNAV), Chief of Naval Operations (OPNAV), and other directives, instructions, and references are listed in J-0200000-03.

The Contractor shall comply with the most current version of directives, instructions, and references including versions published during the term of the contract.

2.3.8 Invoicing Procedures Invoicing procedures are identified in Section G.

2.3.9 Forms Forms referenced in this Annex, e.g. accident reporting, and damage reporting are included in J-0200000-04.

2.4 Government-Furnished

Property, Materials and Services

In accordance with FAR 52.245, GOVERNMENT PROPERTY and NAVFAC Clause 5252.245-9300, GOVERNMENT-FURNISHED PROPERTY, MATERIALS AND SERVICES, and the following paragraphs, the Government will furnish or make available to the Contractor certain Government-owned facilities, utilities, materials, and equipment for use in connection with this contract.

2.4.1 Government-Furnished

Facilities (GFF)

GFF is identified in J-0200000-05.

2.4.2 Government-Furnished

Utilities

The Government will furnish water and electricity at existing outlets required for the work to be performed under the contract at no cost to the Contractor. Information concerning the location of existing outlets may be secured from the KO. The Contractor shall provide and maintain, at its expense, the necessary service lines from the existing Government outlets to the work site. Services required by the Contractor, for which there are no available Government outlets, shall be provided by the Contractor at no cost to the Government.

2.4.3 Government-Furnished

Materials (GFM)

The Government will not furnish materials in this contract.

2.4.4 Government-Furnished

Equipment (GFE)

The Government will not furnish equipment in this contract.

2.5 Contractor-Furnished

Items

Except for items identified as Government Furnished, the Contractor shall provide all equipment, materials, parts, supplies, components, and facilities to perform the requirements of this contract. The KO may inspect Contractor-furnished items for adequacy and compliance with contract requirements. Inadequate or unsafe items shall be removed and replaced by the Contractor at no cost to the Government.

Materials containing asbestos, lead, and polychlorinated biphenyls (PCBs) shall not be brought onsite. Energy efficient tools and equipment shall be used when available. The KO may at any time require Samples, Material Safety Data Sheets (MSDS) or Manufacturer’s Data Cut Sheets of Materials used in this contract.

2.6 Management The Contractor shall manage the total work effort associated with the services required herein to meet the performance objectives and standards. Such management includes but is not limited to planning, scheduling, cost accounting, report preparation, establishing and maintaining records, and quality assurance. The Contractor shall provide a staff with the necessary management expertise to ensure performance objectives and standards are met.

2.6.1 Work Reception The Contractor shall provide the capability to receive, prioritize, correspond, and respond to trouble calls and task orders during Government regular working hours and provide a point of contact at a local or toll free number who can perform the above function during other than Government regular working hours.

2.6.2 Work Control The Contractor shall implement all necessary work control procedures to ensure timely accomplishment of work requirements, as well as to permit tracking and reporting of work in progress. The Contractor shall plan and schedule work to assure material, labor, and equipment are available to complete work requirements within the specified time limits and in conformance with the quality standards established herein. Verbal scheduling and Work Status Reports shall be provided when requested by the KO. A status report of any item of work must be provided within two hours of the inquiry during regular working hours, and by 0800 the following work day for inquiries after regular working hours.

2.6.3 Work Schedule The Contractor's work shall not interfere with normal Government business. In those cases where some interference is unavoidable, the Contractor shall minimize the impact and effects of the interference.

The Contractor shall provide advance access of all of its work schedules to the Government. The Contractor shall notify the KO of any difficulty in scheduling work due to Government controls.

2.6.4 Deliverables Records and reports are specified in Section C and listed as deliverables in Section F. The Contractor shall submit accurate and complete documents within the required timeframes as specified in Section F.

2.6.5 Service Interruptions If any utilities or other services must be discontinued (even temporarily) due to scheduled contract work, the Contractor shall notify the KO, affected tenants, and customers within 48-72 hours. If the discontinued service is due to an emergency breakdown the Contractor shall notify the KO, affected tenants and customers as soon as practicable.

2.6.6 Computerized

Maintenance Management Systems (CMMS)

The Contractor shall provide a CMMS to manage all service operations and shall provide all required data as identified below.

- TWO WAY INTERFACE: The Contractor shall establish real time linkage between its CMMS and the Government system. The Contractor shall be responsible for all necessary modifications to its system in order to establish the linkage.

2.6.7 Quality Management

System (QMS)

The Contractor shall establish and maintain a complete QMS program in accordance with the provisions specified herein. The Contractor’s QMS program shall provide an effective and efficient means of identifying and correcting problems throughout the entire scope of operations. The Contractor's QMS program shall address:

• Accurate documentation of work processes, procedures, and output measures.

• A systematic procedure for assessing compliance with performance objectives and standards.

• Accurate documentation of quality inspections and surveillance conducted throughout the execution of work.

• Assessment-driven corrective actions and process adjustments as appropriate in a timely manner.

2.6.7.1 Quality Management

(QM) Plan The Contractor shall develop and submit a QM Plan per Section F.

The QM Plan shall describe the QMS methodology and approaches used under this contract. If any changes are made during the period of performance, submit to the KO a revised QM Plan for acceptance.

2.6.7.2 Quality Inspection and

Surveillance

The Contractor shall establish and maintain an inspection and surveillance system in accordance with the FAR Clause 52.246-4, INSPECTION OF SERVICES – FIXED PRICE, to ensure that the work performed conforms to the contract requirements. The Contractor shall document and maintain a file of all scheduled and performed inspections and surveillances, inspection and surveillance results, and dates and details of corrective and preventive actions.

The quality inspection and surveillance file shall be the property of the Government and made available during the Government’s regular working hours. The file shall be turned over to the KO within five calendar days of termination of the contract.

Contractor shall meet with HHO monthly to review quality inspection and surveillance program.

2.6.7.3 Quality Inspection and

Surveillance Report

The Contractor shall submit a copy of the Contractor Quality Inspection and Surveillance Report per Section F. The Contractor Quality Inspection and Surveillance Report shall include a summary and results of the quality inspection and surveillance events performed and assessment-driven corrective actions and process adjustments during the previous month. The Government may adjust the frequency of the submittal based on the Contractor’s quality of performance.

2.6.8 Property Management

Plan

The Contractor shall establish and maintain a plan that meets the contract clause requirements of Specification Item 2.4 of this Annex.

This plan shall identify the Contractor’s policies, procedures, and practices in receiving and performing physical inventories, repairing and maintaining, preserving and protecting, and reporting the disposition of accepted government property in its possession. The Property Management Plan shall be submitted per Section F.

2.7 Personnel Requirements The Contractor shall comply with the personnel requirements stated below.

2.7.1 Key Personnel The Contractor shall submit a List of Key Personnel and Qualifications per Section F. The Contractor shall provide any additional information requested by the KO necessary to certify their qualifications.

The Contractor shall submit an Organizational Chart per Section F showing lines of authority of the key personnel and on-site supervisor(s) for this contract. The chart shall include names of personnel and their position title in this contract. As a minimum, include the PM, Quality Control Manager, SSHO, EH, AEH, and on-site supervisor(s) and who they will report directly to for this contract.

The key personnel shall be revised as applicable for the contract.

2.7.1.1 Project Manager (PM) The Contractor shall provide a PM who has relevant experience at a comparable level of responsibility in projects of similar size, scope and complexity. The PM or alternate shall have full authority to act for the Contractor on all contract matters relating to this contract. The PM or alternate shall be on-site during the Government's regular working hours and shall be available on-site within one hour after the Government's regular working hours.

2.7.1.2 Quality Control Manager

(QCM) for NSA Bethesda and WRNMMC

The Contractor shall provide a Quality Manager who shall have full authority and responsibility for assuring performance objectives and standards identified in this contract are met. The QCM shall be on site during the Government’s regular working hours.

The QCM shall have five years experience as an AEH in a full acute care hospital certified by the Joint Commission within the last seven years.

2.7.1.3 Site Safety and Health

Officer (SSHO) for NSA Bethesda and WRNMMC

The Contractor shall provide a SSHO whose primary duty and responsibility is to prepare and enforce the Contractor’s safety program on this contract. The SSHO shall have fulfilled the following pre-requisite training and experiences before being hired as the SSHO under this contract:

The SSHO shall have completed five years of satisfactory experience in preparing and enforcing safety programs on contracts of similar size and complexity in the past, and have completed the OSHA 30-hour construction safety class or equivalent within the last five years and at least 24 hours of additional safety training in the past three years.

The SSHO shall not be the same person as the project manager.

2.7.1.4 Environmental/Energy

Manager for NSA Bethesda and WRNMMC

The Contractor shall provide an Environmental/Energy Manager whose primary duty and responsibility is to ensure Contractor operations adhere to the goals and policies of the Environmental Management System, the Installation Energy Plan, and other specified Sustainability requirements affecting this contract. The Environmental/Energy Manager shall develop, implement and monitor environmental strategies, policies and programs that promote sustainable development and examine the contract activities to establish where improvements can be made and ensure compliance with environmental legislation and energy policy.

The Environmental/Energy Manager shall have a minimum two years experience with environmental procedures similar to those of this contract; familiarity with Environmental Management Systems (EMSs); and knowledge of environmental regulations and federal energy laws and policy (including energy and water reduction requirements and renewable energy requirements) that are applicable to operations similar to those of this contract.

2.7.1.5 Executive Housekeeper

(EH) at WRNMMC

The Executive Housekeeper (EH) shall have at least ten years of experience as an Executive Housekeeper in a full service acute care hospital certified by the Joint Commission. The EH shall have successfully completed a housekeeper’s course certified by the International Executive Housekeeper’s Association or a formal Executive Housekeeper’s course of an independently controlled in-service management training program. Certification of all completed courses, formal training, including the name and address of the

Education or Training Facilities shall be submitted to the KO within 15 calendar days of contract award. The EH shall serve as the on site manager representing the Contractor and shall supervise and train the Contractor’s own personnel to ensure compliance with all provisions of this contract. The EH shall serve as an active member of the Walter Reed National Military Medical Center’s Environment of Care Team and a participating member of WRNMMC’s Infection Control Committee.

Should the EH position be vacated, a temporary replacement, with Corporate Office Operational Management Personnel or an Associate Executive Housekeeper shall be assigned to the position. It is understood that the temporary replacement shall not exceed six (6) weeks before a new, fully qualified EH is provided on site. Failure to fill the position shall result in the withholding of the equivalent pay for each day the EH is not on site, retroactive to the first day and result in an unsatisfactory performance rating.

2.7.1.6 Assistant Executive

Housekeeper (AEH) at

WRNMMC

The AEH shall have five (5) years experience as an Assistant Executive housekeeper in a full service acute care hospital certified by the Joint Commission within the last seven (7) years. The AEH shall have successfully completed a housekeeper’s course certified by the International Executive Housekeeper’s Association or a formal Executive Housekeeper’s course of an independently controlled in-service management training program. Certification of all completed courses, formal training, including the name and address of the Education or Training Facilities shall be submitted to the KO within 15 calendar days of contract award. In the absence of the EH the AEH shall attend the WRNMMC’s Environment of Care and Infection Control Committee meetings.

Should the AEH position be vacated, a temporary replacement, with Corporate Office Operation Management Personnel shall be assigned to the position. It is understood that the temporary replacement shall not exceed six (6) weeks before a new, fully qualified AEH is provided on site. Failure to fill the position shall result in the withholding of the equivalent pay for each day the AEH is not on site, retroactive to the first day and result in an unsatisfactory performance rating.

2.7.1.7 Dedicated Personnel at

WRNMMC

The Walter Reed National Military Medical Center considers Contractor personnel assigned to Critical Care Areas (e.g. NCIU, Operating Rooms, ICU, etc.) as key personnel. The Contractor shall provide a list of all personnel assigned to these areas to the KO 15 calendar days prior to contract start and within two calendar days after any change. Personnel assigned to these dedicated staffs shall not wear cologne or perfume while working in these areas. In the event personnel in dedicated staffing areas are absent because of sickness, a note form a health official stating the employee is no longer contagious must be presented to hospital staff prior to the employee returning to work. Unless specifically authorized by hospital personnel, Contractor staff dedicated to a critical area may not be utilized in other areas. In addition to any scheduled services that may be performed by dedicated staff, the dedicated staff shall also perform any unscheduled cleaning for the areas serviced.

2.7.2 Employee Requirements The Contractor shall provide experienced, qualified, and capable personnel to perform the work in this contract. Personnel shall be fully knowledgeable of all safety, environmental, and energy requirements associated with the work they perform. Competent personnel shall be provided as required. Personnel shall speak, read, and comprehend English to the extent that they can perform the contract requirements and comply with installation emergency and safety procedures.

2.7.2.1 Employee Appearance The Contractor shall ensure that all employees present a professional appearance that is appropriate for their position. The KO reserves the right to determine the acceptability of any clothing worn. All Contractor/subcontractor employees working under this contract shall be identified by a distinctive nameplate, emblem, or patch attached in a prominent place on an outer garment. Employee identification shall not be substituted for station required passes or badges.

Requirement Information:

WRNMMC, in addition to the requirements above, the Contractor shall ensure that all employees are free of body odor and wear a clean uniform/clothing each day. Fingernails shall be clean and free of dirt.

Hair shall be clean and neatly combed. Jewelry must be kept to a minimum. The KO reserves the right to determine the acceptability of any clothing worn.

2.7.2.2 Employee Conduct Contractor employees shall conduct themselves in a proper, efficient, courteous and businesslike manner.

2.7.2.3 Identification as

Contractor Employee

Contractor employees shall identify themselves as Contractor personnel by introducing themselves or being introduced as Contractor personnel and displaying distinguishing badges or other visible identification for meetings with Government personnel. All Contractor employees shall appropriately identify themselves as contractor employees in telephone conversations and in formal and informal written correspondence.

2.7.2.4 Removal of Employees The Contractor shall remove from the site any individual whose continued employment is deemed by the KO to be contrary to the public interest or inconsistent with the best interests of National Security.

2.7.2.5 Proof of Legal Residency No employee or representative of the Contractor will be admitted to the site of work unless satisfactory Proof of Legal Residency is furnished.

2.8 Security Requirements The Contractor shall comply with all Federal, state, and local security statutes, regulations, and requirements. The Contractor shall become acquainted with and comply with all Government regulations as posted, or as requested by the KO when required to enter a Government site. The Contractor shall ensure that all security/entrance clearances are obtained.

2.8.1 Employee Listing The Contractor shall maintain a current Employee List and submit per Section F. The list shall include employee’s name, home address, and place of birth, social security number, citizenship, and Resident Alien Card number if applicable.

2.8.2 Vehicles The company name shall be displayed on each of the Contractor's vehicles in a manner and size that is clearly visible. All vehicles shall display a valid state license plate that complies with State Vehicle Code. Vehicles shall meet all other requirement of the State Vehicle

Code, such as safety standards, and shall carry proof of insurance and state registration, if applicable.

2.8.3 Passes and Badges All Contractor employees shall obtain the required employee and vehicle passes. The Contractor employees must be able to obtain CAC in accordance with security requirements. Each employee shall wear the Government issued badge over the front of the outer clothing. When an employee leaves the Contractor's service, the employee's Passes and Badges shall be returned within 10 calendar days.

2.8.4 Access to Installation All Contractor personnel shall obtain access to the installation by participating in the Navy Commercial Access Control System (NCACS) or by obtaining passes each day from the Base Pass and Identification Office. Costs for obtaining passes through the NCACS are the responsibility of the Contractor. One-day passes, issued through the Base Pass and Identification Office, will be furnished without charge.

The Contractor shall Furnish a completed EMPLOYMENT ELIGIBILITY VERIFICATION (DHS FORM I-9) form for all personnel requesting badges. This form is available at http://www.uscis.gov/portal/site/uscis by searching or selecting Employment Verification (Form I-9). Immediately report instances of lost or stolen badges to the Contracting Officer.

2.8.4.1 NCACS Program NCACS requirements where applicable, e.g., NCACS is a voluntary program in which Contractor personnel who enroll, and are approved, are subsequently granted access to the installation for a period up to one year, or the length of the contract, whichever is less, and are not required to obtain a new pass from the Base Pass and Identification Office for each visit.

The Government performs background screening and credentialing.

Throughout the year the Contractor employee must continue to meet background screening standards. Periodic background screenings are conducted to verify continued NCACS participation and installation access privileges. Under the NCACS program, no commercial vehicle inspection is required, other than for Random Anti-Terrorism Measures (RAM) or in the case of an elevation of Force Protection Conditions (FPCON).

Information on costs and requirements to participate and enroll in NCACS is available at www.rapidgate.com or by calling 1-877-727- 4342. Contractors should be aware that the costs incurred to obtain NCACS credentials, or costs related to any means of access to a Navy Installation, are not reimbursable. Any time invested, or price(s) paid, for obtaining NCACS credentials will not be compensated in any way or approved as a direct cost of any contract with the Department of the Navy.

2.8.4.2 One-Day Passes Participation in the NCACS is not mandatory, and if the Contractor chooses to not participate, the Contractor's personnel will have to obtain daily passes, be subject to daily mandatory vehicle inspection, and will have limited access to the installation. The Government will not be responsible for any cost or lost time associated with obtaining daily passes or added vehicle inspections incurred by non-participants in the NCACS.

2.8.5 Access to Buildings The Contractor shall monitor and control access into restricted areas under their responsibility, allowing only those individuals who have been properly cleared into restricted areas or other controlled access areas. The Contractor shall comply with security requirements, plus those imposed by the installation Commander at all times. Personnel with access to special areas will have the appropriate screening and/or security clearance, and personnel requiring routine access to restricted areas will wear special badges authorizing access for those areas.

Contractor personnel shall not enter restricted or controlled areas or installation facilities unless specifically authorized in performance of their duties. The Contractor shall secure all buildings and facilities entered during non-duty hours and will secure all building and facilities under the Contractor’s cognizance at the end of each work day or shift period.

2.8.6 Access Arrangements The Contractor shall make all arrangements through the appropriate office necessary to obtain access to buildings, facilities and other work areas, and when necessary, arrange for them to be opened and closed by the controlling authority. The Government may issue keys to the Contractor. The Contractor shall use due diligence and be responsible for compromised security systems to include replacement costs that result from its action or inaction.

2.8.6.1 Keys at WRNMMC All keys with be issued through the HHO. Keys for access to spaces and restroom fixtures will be provided to the Contractor for 2nd and 3rd shifts. Keys shall be returned at the end of each shift. The Contractor shall sign for the keys and is responsible for all costs resulting from the loss or damage to any key. The Contractor shall develop and submit for approval a Key Control Plan to the KO within 30 days after award of contract. NO keys shall leave WRNMMC property.

2.8.7 Trustworthiness Security –

Navy Contract/Task Orders

Reference is hereby made to Navy awarded contracts requiring Contractor access to sensitive unclassified information. Although these contracts are not classified and Contractor employees are not required to have a security clearance, the Department of the Navy (DoN) has determined that all DoN information systems are sensitive regardless of whether the information is classified or unclassified. A Contractor whose work involves access to sensitive unclassified information warrants a judgment of an employee’s trustworthiness.

Therefore, all personnel must undergo a National Agency Check to verify their trustworthiness. Also, the Government will include Facility Access Determination (FAD) program requirements in the contract specifications when trustworthiness determinations will be required on the Contractor employees. The following addresses those requirements for Trustworthiness Security.

a. Each Contractor employee must have a favorably completed

National Agency Check (NAC).

b. If Contractor personnel currently have a favorably adjudicated

NAC the Contractor shall notify the Security Manager of the Government command they will visit who will validate this in the

Joint Personnel Adjudication System (JPAS). The request shall be renewed annually or for the duration of the contract if less than one year.

c. If no previous investigation exists the Contractor personnel shall complete the requirement for a Trustworthiness NAC.

Investigations for public trust positions, to include IT-II (Limited Privileged) and IT-III (Non-Privileged) positions that access unclassified sensitive information when clearance eligibility is not required, will be submitted to the Office of Personnel Management (OPM) utilizing the SF-85P (code 08B for IT-II and code 02B for IT- III ) and will include the SF-87 Fingerprint Card or electronic fingerprint transmission. The Government Security Manager will process the Trustworthiness NAC. The contract employee shall provide the completed Personnel Security Investigation (PSI) to the Security Manager along with the original signed release statements and applicant fingerprint card (FD87). The responsibility for providing the fingerprint card rests with the Contractor. The Security Manager will review the form for completeness, accuracy and suitability issues and will forward the completed SF85P along with attachments to OPM. The Department of Navy Central Adjudication Facility (DoN CAF) will perform adjudicating contractor investigations for public trust positions. Contractor fitness determinations made by the DoN CAF will be maintained in the Joint Personnel Adjudication System (JPAS). Favorable fitness determinations will support public trust positions only and not national security eligibility. If no issues are discovered, according to respective guidelines a “Favorable Determination” will be populated in JPAS and will be reciprocal within DoN. If issues are discovered, the DoN CAF will place a “No Determination Made” in the JPAS and forward the investigation to the submitting office for Government command’s final determination.

2.9 Contractor Safety Program The Contractor shall develop and implement a Safety Program detailing how the Contractor plans, staffs, performs, and controls all safety practices while delivering best value services to the Government without any accidents or mishaps. The Contractor’s safety program shall comply with all safety standards identified in the U.S. Army Corps of Engineers Safety and Health Requirements Manual, EM 385-1-1 and Public Law 91-596, Occupational Safety and Health Act.

2.9.1 Accident Prevention Plan

(APP)

The Contractor shall develop and implement a site Accident Prevention Plan (APP). The APP shall be prepared by the Contractor’s SSHO and shall be followed by all Contractor employees, subcontractors, and vendors at each service site.

The APP shall follow the abbreviated format and include, as a minimum, elements addressed in paragraph 11 of Appendix A of EM 385-1-1.

The Contractor shall submit an APP for acceptance per Section F.

The Contractor shall review, update, and submit revisions to the APP whenever a change in work conditions, hazards, or activities occur.

Submittal of the APP shall include Activity Hazard Analyses (AHAs) and Occupational Risk and Compliance Plans and Programs as specified below.

2.9.2 Activity Hazard Analysis

(AHA)

The Contractor shall prepare Activity Hazard Analyses (AHAs) for all applicable common recurring work activities performed under this contract. AHAs for recurring work shall be submitted with the APP and shall be updated as work activities or conditions change and additional AHAs prepared as new work activities are required. AHAs for non-recurring and one-time (e.g., IDIQ task orders) work occurrences shall be submitted at least two working days prior to start of work. Specifically:

• For FFP contract modifications where changes are germane to the original contract, the Contractor shall revise applicable AHAs within 15 calendar days after modification is signed.

• For combination FFP/IDIQ contracts, the Contractor shall submit an AHA on task orders, with the associated proposal, whenever the service environment or required task is different from the firm-fixed-priced services.

AHAs shall follow format of Figure 1-2 of EM 385-1-1 and shall explain the following as detailed in the EM 385-1-1:

• The steps of the service process;

• Identify potential hazards that exist as a result of the

Contractor’s service process within the environment;

• Measures or plans of actions to safely remove potential hazards away from people in and around the service process and environment;

• Specific materials and equipment necessary to safely remove potential hazards away from people in and around the service process and environment;

• Inspection requirements to assure service activity is safe; and

• Training of service personnel to be aware of potential hazards and measures or plans of actions to be used to remove hazards from service environment.

During performance of services, the SSHO shall periodically review the AHA at each service site and for each sub-annex to assess the effectiveness of the Contractor’s overall APP. If changes to the AHAs are required, such changes shall be submitted to the KO for review and acceptance.

2.9.3 Occupational Risk and

Compliance Plans

The Contractor shall develop, provide and implement occupational risk and compliance plans, as specified below, as necessary for the situation or types of work to be performed under this contract.