Mansfielld Oil BPM004763 Technical Response - Negotiation Revision_10142.pdf

Table of Contents:

Cover Letter Technical Proposal

(i) Method of Approach

(ii) Ability and Capacity

(iii) Emergency Plan

MANSFIELD ENERGY

Proposal for the Arizona Department of Transportation – No. BPM004763 Bulk Fuel and Bulk Fuel Propane (Negotiation Revision 10/14/2022) Submitted by Mansfield Oil Company of Gainesville, Inc

Ms. Kim Matura Procurement Offier Arizona Department of Transportation 1739 W. Jackson St. Ste. A Phoenix, AZ 85007

Dear Ms. Matura:

Mansfield Oil Company of Gainesville, Inc (Mansfield) appreciates the opportunity to participate in your current Solicitation No. BPM004763 Bulk Fuel and Bulk Fuel Propane. As a national supplier of fuel products and services to many state agencies throughout the U.S., Mansfield has the necessary expertise to structure, supply, and deliver statewide fuel programs.

Mansfield Energy enhances the competitive advantage of leading agencies like the Arizona Department of Transportation by optimizing their fuel program and lowering their total cost of procurement. Providing innovative solutions to the most demanding energy procurement challenges, Mansfield offers a broad range of energy solutions including fuels, diesel exhaust fluid, natural gas, and price risk management services.

Mansfield provides cost savings through operational efficiencies and accurate reporting. Whether fuel is delivered by truck, pipe, rail, or retail station, Mansfield’s broad array of supply and transportation partners makes it the fuel management vendor of choice for industries and customers whose operations rely heavily on fuel.

We appreciate the opportunity to earn your business and innovate with you. Thank you again for the opportunity to respond to this Solicitation No. BPM004763 and we look forward to hearing from you.

Best regards, Dan Luther VP, Government Sales Mansfield Oil Company Email: dluther@mansfieldoil.com mailto:dluther@mansfieldoil.com

Technical Proposal

(i) Method of Approach (Revised to include customer service coverage)

For over 64 years, Mansfield Energy has provided North America’s leading organizations world-class support and solutions across the energy supply chain. As North America’s largest delivered fuel supplier, Mansfield delivers 3 billion gallons annually to 8,000 customers and over 20,000 ship-to’s throughout the United States and Canada.

Mansfield’s customer portfolio includes some of the largest transportation fleets in the world including leading commercial companies and Federal, State, and Local government entities. These companies and agencies choose Mansfield as their fuel partner due to the company’s unmatched scale and market expertise. Customers benefit from Mansfield’s supply and distribution network, its transactional management capabilities, and its wealth of fuel management tools and insights in a partnership that ensures the ongoing sustainability of a best-in-class fuel management program.

Mansfield is a private family-owned company with a staff of over 850 employees throughout its 11 locations. Customers benefit from a dedicated staff focusing on the company mission to Build Relationships That Matter. Mansfield believes in building and investing in relationships – relationships with one another, suppliers, communities, and of course customers. Everything the company does now and in the future hinges on the quality and durability of the relationships fostered by Mansfield employees.

Given Mansfield’s long-standing history of supplying government entities and first responders, the company understands the importance of supply security. Mansfield maintains a broad portfolio of fuel procurement optionality to ensure reliable supply and competitive pricing in every market.

Additionally, through the company’s proprietary DeliveryOne network of over 1,500 transportation providers nationwide, Mansfield maintains relationships with multiple carrier partners in all major markets. Mansfield has developed and managed emergency preparedness plans for customers nationwide; the firm’s standard Business Continuity Plan document – a copy of which is provided with this submission –illustrates the thoroughness with which Mansfield approaches an impending event.

Mansfield believes that regular communication, transparency, and performance measurement foster any relationship. Two-way communication allows all parties to be engaged and involved in the decision-making process throughout the contract term. Beyond a sales team and account management team, Mansfield offers its customers a 24-hour service line to address after hours concerns that may arise. Customer needs are identified and escalated to the correct key staff member to ensure a solution is developed as efficiently as possible. Government entities are of the highest priority when disruptions occur outside of Mansfield’s control. Mansfield utilizes its diverse supply and vast carrier network to provide exceptional service in times of uncertainty.

The company also takes cost and complexity out of the fuel supply chain by focusing and investing in technology.

Mansfield wraps both enhanced services and transactional insights around every gallon through Mansfield’s proprietary online customer portal, FuelNet.

FuelNet provides access into every aspect of a customer’s fueling program. From online ordering to invoice reporting, customers have dashboard access to virtually every component of a best-in-class fuel management platform.

Mansfield has extensive experience dealing with large state agencies throughout North America.

Based on this experience and Mansfield’s scale and depth of offerings, Mansfield is confident in its ability to supply the Arizona Department of Transportation reliably and cost-effectively.

Mansfield understands all requirements as outlined in the Scope of Work. The company currently delivers bulk gasoline and diesel fuel products to various states throughout the U.S. under similarly structured programs and can perform the same satisfactory work for the Department. Specific to this solicitation Mansfield is able to offer Gasoline and Oxygenated Fuels and Diesel Fuels including Winter Blended Diesel Fuel in northern locations meeting the pour point requirements as outlined in the Scope of Work. Regarding diesel fuel gelling, it is best to pre-empt any gelling by utilizing the right winterization program before cold temperatures impact operatability. However, if gelling does occur

– depending on the severity of the issue – some additives can be used to return fuel to proper specification. Each instance of gelling is unique and Mansfield has the expertise to evaluate and troubleshoot gelling concerns quickly and effectively.

Of note, given Mansfield’s position in the industry as a customer to all major North American petroleum refiners and a supplier to the leading commercial and government fleets in North America, Mansfield has a unique perspective on fuel quality. As a result, in 2017 Mansfield – in conjunction with the Fuels Institute – created the Diesel Fuel Quality Council, an industry-wide initiative bringing together stakeholders to deliver objective, balanced research and analysis concerning fuels, vehicles, and consumers. Mansfield remains a Voting Member on the Council with ongoing input and involvement in industry fuel quality concerns.

https://www.fuelsinstitute.org/Councils/Fuel-Quality-Council

Customer service coverage, including orders and delivery status, can be placed with Mansfield’s dedicated Customer Service team. Customer service may be reached twenty-four (24) hours per day seven (7) days per week via a variety of methods including

Phone: (800) 695-6626

Email: mansfieldorderseast@mansfieldoil.com

Online: Mansfield is launching online ordering through its proprietary FuelNet portal where users can chat live during business hours with Mansfield customer service teams. This service is already being tested and on track to be available within the next year.

No matter the method used to place orders, entry is handled by Mansfield’s dedicated Customer Service team to ensure order accuracy. Any product changes made during the contract year will occur on a scheduled basis coordinated with customer operations to ensure no errant dispatches. All orders placed are reviewed daily by Mansfield’s Customer Service and Dispatch teams to ensure information is correctly transmitted and accepted by Mansfield’s delivery partners.

mailto:mansfieldorderseast@mansfieldoil.com

(ii) Ability and Capacity (Revised to include additional Inventory and Contract information)

Mansfield maintains a broad portfolio of procurement optionality to ensure reliable supply and competitive pricing in every market. In Arizona Mansfield’s entire suite of supply options are utilized to meet customer needs. This portfolio includes:

Mansfield Inventory – Mansfield maintains inventory in over 90 terminals throughout the

United States, including Phoenix, Tucson, and Las Vegas area terminals as follows:

o Phoenix bulk terminal storage capacity of 500,000 gallons o Tucson bulk terminal storage capacity of 300,000 gallons o Las Vegas bulk terminal storage capacity of 375,000 gallons

Refinery Contracts – Mansfield utilizes over 350 refinery contracts including 200 diesel contracts and 150 gasoline contracts. Mansfield contracts committed supply with fuel refiners in Phoenix and Tucson as follows:

o Phoenix Chevron Products Company (350,000 gallons per month), Velero Refining (650,000 gallons per month), Holly Frontier Refining (as nominated per month) o Tucson Holly Frontier Refining (as nominated per month) Spot Rack Purchases – Mansfield maintains accesses to 900 different terminal supply points and purchases from over 100 different suppliers and resellers. In Arizona area terminals, Mansfield maintains relationships with over 10 different rack suppliers of fuel to supplement inventory and contract supply.

Day Deals – Mansfield enters into short-term supply deals to take advantage of real-time market volatility.

The variety of supply points reduces Mansfield’s dependency on any one local fuel supply option and enables an optimal balance of fuel costs. Maintaining diverse procurement sources and contracts ensures reliability and performance during volatile periods due to refinery outages, pipeline and terminal downtime, or natural disasters. Mansfield’s supply chain provides significant security through contracted supply yet enables a fast, flexible approach to take advantage of market opportunities. Mansfield maintains commercial access to all third-party supply terminals serving Arizona markets. This allows Mansfield the opportunity to buy from multiple supply points within Arizona and surrounding markets. The Department and other customers can benefit from this redundancy and flexibility through natural disasters, weather events, refinery downtime, and infrastructure interruptions.

Mansfield works with all its fuel suppliers to continually ensure compliance with area product specifications. Specific to this opportunity, Mansfield has access to gasoline and diesel products that meet the seasonal specifications as outlined in the Scope of Work. This includes Winter Blended Diesel fuel in northern locations meeting the pour point as stated in the solicitation.

Equally expansive is Mansfield’s transportation carrier base through our proprietary DeliveryOne network which brings together 1,500 transportation partners across North America in one single network to serve our customers. This allows for redundancy in any given market so if the first or even second transportation option is unavailable due to capacity constraints then Mansfield can call on multiple other options to serve our customers. The company is also mindful of the flexibility needed to serve our diverse customer base ensuring that we have a variety of transportation options in most major markets including bulk transport, tank wagon, and mobile refueling capabilities as needed. In Arizona and surrounding markets Mansfield has relationships with a variety of fuel transportation providers to meet the Bulk Fuel Delivery needs as outlined in the Scope of Work. Through the comprehensive DeliveryOne network Mansfield ensures safe and reliable transportation options are readily available for our customers.

(iii) Emergency Plan (Revised to attach Mansfield’s Emergency Response Plan in full)

Mansfield has a long-standing relationship with fuel refiners and marketers in Arizona and surrounding markets and utilizes a broad carrier network to ensure timely delivery.

That said, unplanned events do occur and flexibility and redundancy are a key aspect of Mansfield’s fuel and freight supply portfolio. Mansfield maintains term diesel and gasoline storage agreements in Phoenix and surrounding markets where product can be maintained on behalf of Mansfield customers as needed. Additionally, Mansfield maintains relationships with other major refiners and marketers in Arizona as well as access to all commercial fuel terminals; if any one supply option is not available, Mansfield can rely on backup options. Through its proprietary DeliveryOne network of over 1,500 transportation providers nationwide, Mansfield maintains multiple relationships with carrier partners in all major markets. If the primary carrier is ever unavailable, Mansfield can call upon a network of other providers to step in. A robust carrier network is especially important when inclement weather hits or disruptions occur to fuel supply infrastructure. When interruptions to the fuel supply chain occur, Mansfield has redundancy to overcome those challenges and keep customers supplied.

Lastly, given Mansfield’s long-standing history of supplying government entities and first responders, Mansfield has developed and managed emergency preparedness plans for customers nationwide.

Mansfield’s standard Business Continuity Plan – a copy of which is provided with this submission – illustrates the thoroughness with which Mansfield approaches an impending event and will serve as operating protocol should any such event threaten Department fueling options.

Mansfield’s Emergency Response Plan – provided with this submission – illustrates the thoroughness with which Mansfield approaches an impending event and will serve as operating protocol should any such event threaten fueling operations.