2-Method of Approach - State of Arizona.pdf

MANSFIELD ENERGY

Method of Approach

For over 64 years, Mansfield Energy has provided North America’s leading organizations world-class support and solutions across the energy supply chain. As North America’s largest delivered fuel supplier, Mansfield delivers 3 billion gallons annually to 8,000 customers and over 20,000 ship-to’s throughout the United States and Canada.

Mansfield’s customer portfolio includes some of the largest transportation fleets in the world including leading commercial companies and Federal, State, and Local government entities. These companies and agencies choose Mansfield as their fuel partner due to the company’s unmatched scale and market expertise. Customers benefit from Mansfield’s supply and distribution network, its transactional management capabilities, and its wealth of fuel management tools and insights in a partnership that ensures the ongoing sustainability of a best-in-class fuel management program.

Mansfield is a private family-owned company with a staff of over 850 employees throughout its 11 locations. Customers benefit from a dedicated staff focusing on the company mission to Build Relationships That Matter. Mansfield believes in building and investing in relationships – relationships with one another, suppliers, communities, and of course customers. Everything the company does now and in the future hinges on the quality and durability of the relationships fostered by Mansfield employees.

Given Mansfield’s long-standing history of supplying government entities and first responders, the company understands the importance of supply security. Mansfield maintains a broad portfolio of fuel procurement optionality to ensure reliable supply and competitive pricing in every market.

Additionally, through the company’s proprietary DeliveryOne network of over 1,500 transportation providers nationwide, Mansfield maintains relationships with multiple carrier partners in all major markets. Mansfield has developed and managed emergency preparedness plans for customers nationwide; the firm’s standard Business Continuity Plan document – a copy of which is provided with this submission –illustrates the thoroughness with which Mansfield approaches an impending event.

MANSFIELD ENERGY

Mansfield believes that regular communication, transparency, and performance measurement foster any relationship. Two-way communication allows all parties to be engaged and involved in the decision-making process throughout the contract term. Beyond a sales team and account management team, Mansfield offers its customers a 24-hour service line to address after hours concerns that may arise. Customer needs are identified and escalated to the correct key staff member to ensure a solution is developed as efficiently as possible. Government entities are of the highest priority when disruptions occur outside of Mansfield’s control. Mansfield utilizes its diverse supply and vast carrier network to provide exceptional service in times of uncertainty.

The company also takes cost and complexity out of the fuel supply chain by focusing and investing in technology. Mansfield wraps both enhanced services and transactional insights around every gallon through Mansfield’s proprietary online customer portal, FuelNet.

FuelNet provides access into every aspect of a customer’s fueling program. From online ordering to invoice reporting, customers have dashboard access to virtually every component of a best-in-class fuel management platform.

Mansfield has extensive experience dealing with large state agencies throughout North America. Based on this experience and Mansfield’s scale and depth of offerings, Mansfield is confident in its ability to supply the Arizona Department of Transportation reliably and cost-effectively.

Mansfield understands all requirements as outlined in the Scope of Work. The company currently delivers bulk gasoline and diesel fuel products to various states throughout the U.S. under similarly structured programs and can perform the same satisfactory work for the Department. Specific to this solicitation Mansfield is able to offer Gasoline and Oxygenated Fuels and Diesel Fuels including Winter Blended Diesel Fuel in northern locations meeting the pour point requirements as outlined in the Scope of Work. Regarding diesel fuel gettling, it is best to pre-empt any gelling by utilizing the right winterization program before cold temperatures impact operatability. However, if gelling does occur – depending on the severity of the issue – some additives can be used to return fuel to proper specification. Each instance of gelling is unique and Mansfield has the expertise to evaluate and troubleshoot gelling concerns quickly and effectively.

Of note, given Mansfield’s position in the industry as a customer to all major North American petroleum refiners and a supplier to the leading commercial and government fleets in North America, Mansfield has a unique perspective on fuel quality. As a result, in 2017 Mansfield – in conjunction with the Fuels Institute – created the Diesel Fuel Quality Council, an industry-wide initiative bringing together stakeholders to deliver objective, balanced research and analysis concerning fuels, vehicles, and consumers. Mansfield remains a Voting Member on the Council with ongoing input and involvement in industry fuel quality concerns.

https://www.fuelsinstitute.org/Councils/Fuel-Quality-Council