Attachment_1_Statement_of_Work_20190503(JWP,DSP).docx

STATEMENT OF WORK

FOR

ROUGH TERRAIN CONTAINER HANDLER

PREPARED BY

PM ENGINEER SYSTEMS

PfM LOGISTICS COMBAT ELEMENT SYSTEMS

MARINE CORPS SYSTEMS COMMAND

ATTACHMENT 1

March 4, 2019 Version 1.0

SCOPE

This Statement of Work (SOW) describes the outcome the Contractor is required to achieve in order to provide the United States Marine Corps (USMC) with Rough Terrain Container Handlers (RTCH) that have been restored to “Like New” condition through a Service Life Extension Program (SLEP). The Contractor shall provide a rebuilt, improved upon, and serviced RTCH as specified in this SOW while meeting the performance requirements established in the Performance Specification.

The Contractor is responsible for providing all material, services and necessary support documentation needed to complete the tasks identified in this SOW.

APPLICABLE DOCUMENTS

The following documents form a part of this SOW to the extent specified herein. The most recent revision of the referenced document at the time of contract award shall be used unless otherwise specified. In the event of conflict between the applicable documents and this SOW, the SOW shall take precedence. All below references cited in mandatory compliance documents shall be considered as guidance only. Nothing in this document supersedes applicable laws or regulations unless a specific exemption has been obtained.

Military Standards and Specifications - Mandatory Compliance

Military Handbooks - Guidance Only

Other Government Documents.

Non-Government Documents

(Copies of these documents are available online at www.asme.org)

REQUIREMENTS

The Government will conduct a SLEP on its fleet of 117 RTCHs. The Contractor shall perform all tasks and provide all materials, equipment, hard tooling, personnel, and facilities required to deliver the types and quantities of deliverables specified in the contract. This includes updating and/or development of the following: miscellaneous logistics documentation, technical manual development support, training package development, parts information, drawing packages, and characteristics data to support provisioning.

Service Life Extension Program. The RTCH SLEP is designed to refurbish and improve the RTCH to a like new condition through improvement; inspection, component repair and replacement followed by inspection and validation that the RTCH is returned back to original specifications outlined in the performance specification. The contractor is responsible for pick-up and delivery of each RTCH at each shipping location Free On Board (FOB). Each RTCH is considered Government Furnished Property (GFP) and will be controlled as such while in the Contractor’s possession.

Improvements. The RTCH shall meet all requirements in the Performance Specification. The Contractor shall implement the following three (3) improvements:

a. Develop/provide replacement to the seven Electrical Control Units (ECUs) with a solution that will be produced for the next 10 years and will allow additional updates to avoid obsolescence.

b. Incorporate back up camera(s) and display(s).

c. Update the Operator’s Cab.

Inspection and Services. Upon receipt, each RTCH shall have an Initial Technical Inspection (ITI) to determine the status of the system. During this inspection, the Contractor shall record all major component model numbers, serial numbers and other pertinent data. The Contractor shall also inventory the required system components, Basic Issue Items (BII), and Supply System Responsible Items (SSRI). The ITI shall determine the status of, at a minimum, all subsystems that will undergo inspection, repair and replacement based maintenance as defined below. The condition of each machine along with serial/model numbers and inventory shall be documented and provided to Program Manager Engineer Systems (PM ES), Material Handling Equipment/Construction Equipment (MHE/CE) in an ITI report. The Contractor shall conduct the following services:

CDRL B001, DI-MGMT-80227 Contractor’s Progress, Status and Management Report

3.1.2.1 Restoration and Corrective Maintenance. The Contractor shall restore and conduct the corrective maintenance prescribed as follows on all RTCHs provided by the Government regardless of assigned condition code.

3.1.2.1.1 Inspection-Based Maintenance. The Contractor shall conduct a thorough inspection of the following subsystems on all RTCHs and shall repair all physical and functional degradation. The Contractor shall notify the Government within 14 calendar days of receipt of each RTCH, if any subsystems have major physical and functional degradation, which requires complete overhaul or is not economical to repair. Systems with major degradation requiring overhaul are defined as units which would not meet the performance specifications after the SLEP or would have an economic useful life of less than 10 years.

a. The Contractor shall inspect or test drivetrain components to include but not be limited to engine, transmission, drive shafts, universal joints, front and rear axles against Original Equipment Manufacturer (OEM) specifications and repair/replace or adjust components not meeting OEM specifications.

b. The Contractor shall inspect or test fuel system components to include but not be limited to fuel pumps, tanks, lines, filtration systems, injectors, and all associated electronics against OEM specifications and repair/replace or adjust fuel system components that do not meet OEM specifications.

c. The Contractor shall inspect or test exhaust system components to include but not be limited to pipes, muffler, exhaust manifold and turbocharger against OEM specifications and repair/replace or adjust exhaust system components that do not meet OEM specifications.

d. The Contractor shall inspect or test cooling system components to include but not be limited to engine-mounted circulating pump, thermostat, oil cooler/aftercooler manifolds, radiator, engine mounted coolant filter, and hydraulically driven cooling fan against OEM specification and repair/replace or adjust cooling system components that do not meet OEM specifications.

e. The Contractor shall inspect or test electrical system components to include but not be limited to batteries, alternator, wiring, switches, and NATO slave starting receptacle against OEM specifications and repair/replace or adjust electrical system components that do not meet OEM specifications.

f. The Contractor shall inspect or test steering system components to include but not be limited to steering cylinders, electronic wheel position sensors, electronic control module, steering pump, emergency steering pump, hydraulic hoses, fittings, and wiring against OEM specifications and repair/replace or adjust steering system components that do not meet OEM specifications.

g. The Contractor shall inspect or test brake system components to include but not be limited to front and rear drive axle housings, hydraulic circuit, service brake circuit, parking brake circuit, accumulators, hydraulic brake pedals, cylinders, brake disks, brake chambers, hydraulic lines, parking brake assemblies, springs and warning buzzers against OEM specifications and repair/replace or adjust brake system components that do not meet OEM specifications.

h. The Contractor shall inspect or test hydraulic system components to include but not be limited to hydraulic pumps, Power Take Off (PTO), valves, electro-hydraulic servos, filters, breathers, reservoirs, oil coolers, fans, hoses and wiring against OEM specifications and repair/replace or adjust hydraulic system components that do not meet OEM specifications.

i. The Contractor shall inspect or test cab system components to include but not be limited to weather insulation, monitoring systems of both standard automotive features and container handling functions, adjustable steering column, adjustable suspension seat, heater, air conditioning, filtered ventilation system, knobs buttons switches and markings against OEM specifications and repair/replace or adjust cab system components that do not meet OEM specifications.

j. The Contractor shall inspect or test air conditioning system components to include but not be limited to heater core, air conditioning evaporator coil, blower motor, control valves, air ducts, control switches, and refrigerant against OEM specifications and repair/replace or adjust air conditioning system components that do not meet OEM specifications.

k. The Contractor shall inspect or test electronic system components to include but not be limited to electronic modules and Controller Area Network (CAN) Bus technology that assist in the operation of major systems such as engine, transmission shifting, steering mode, wheel position, safe working load control and any other function related to the electronic system against OEM specifications and repair/replace or adjust electronic system components not meeting OEM specifications.

l. The Contractor shall inspect or test lifting boom and top handler system components to include but not be limited to boom, top handler, joystick, hydraulics and electrical components against OEM specifications and repair/replace or adjust lifting boom and top handler system components not meeting OEM specifications.

3.1.2.1.2 Repair-Based Maintenance. The Contractor shall conduct a thorough inspection of the following subsystems or features on all RTCH systems and shall repair all physical and functional degradation. Repairs shall consist of the most economical approach between cleaning, repairing, replacement of parts, or any combination thereof, while meeting performance specifications.

a. Body panels, compartments, hinges and doors, and latching mechanisms shall be inspected, resealed or repaired and be free of dents or any other defects.

b. Interior components such as steering wheels, controls, seats, weapons mounts, switches and safety devices shall be inspected, repaired or replaced to meet specifications.

c. All windows, windshields, overhead glass, mirrors and frames shall be inspected and repaired or replaced to ensure they are free of cracks, haze and corrosion.

d. All hydraulic, fuel, water lines and hoses shall be inspected for dry rot, cracks or corrosion. These items shall be replaced if they are not defect free.

3.1.2.1.3 Replacement-Based Maintenance. Replacement parts and materials shall be new and maintain the same form, fit, and function as the corresponding discarded item while meeting the performance specification. The Contractor shall dispose of the old and replace the following:

a. Tires (to include bogle wheel tires)

b. Fuel injectors

c. Accessory switches that are unreadable

d. Safety decals

e. Hour meters

f. Petroleum, oil, lubricants and coolant

g. All air and fluid filters, and breather valves

h. Batteries

i. Drive belts

j. Suspension components with an ultra violet resistant rubber solution.

i. Bushings

ii. Rubber covers

iii. Rubber boots

k. Axle and Drivetrain Seals

l. All wearable surfaces such as clutches/clutch packs and brake linings.

3.1.2.2 Load Test. The contractor shall provide a certification of load test with each completed RTCH.

3.1.3 Paint and Treatment. The Contractor shall repair all corrosion, treat, and paint all RTCHs. Specific requirements for this service are provided in the performance specification.

3.1.4 Spare Parts Kit. The Contractor shall provide the Government with four (4) Spare Parts Kits (SPK)-see spare parts Exhibit G. The SPK shall undergo all modernization and maintenance in this SOW and, when installed onto the RTCH, meet the requirements in the performance specification.

Program Management

3.2.1 Program Management. The Contractor shall establish and maintain program management practices throughout the period of performance. Program management practices shall provide visibility into the Contractors’ organization and techniques used in managing the program, including Sub-Contractor and data management. Documentation shall be readily available to Government representative(s) during planned visits. The Contractor shall be responsible for tracking all RTCHs in a Master Control Document. The Master Control Document shall be provided to the Government monthly. The Government will provide the required information and format in a sample Excel document during the Post Award Meeting (PAM).

CDRL B002 Master Control Document

0. Subcontractor Management. The Contractor is responsible for performance of requirements delineated in this SOW and shall institute appropriate management actions relative to subcontractor performance. The Contractor shall be accountable for subcontractor compliance and is responsible for ensuring all deliverable products comply with the contract requirements.

0.0.1 Schedule Planning. Monthly production shall equal a minimum of one (1) maximum of three (3) RTCHs per month after successful Production Qualification Testing (PQT) and a Full Rate Production (FRP) decision. The Contractor shall notify the Procuring Contracting Officer in writing within 10 days of any anticipated or projected work stoppages or delays that will affect the schedule.

0.0.2 Planned Deliveries. The Contractor is responsible for pick-up and delivery of all RTCHs at each shipping location Free On Board (FOB). Quantity and location will be specified on each individual delivery order. The pick-up and delivery locations are provided in Section F of the contract.

Meetings, Formal Reviews, Conferences, and Audits

Contractor Responsibilities. The Contractor shall plan, attend, coordinate, support and conduct necessary meetings, formal reviews, conferences, and audits (hereinafter called "reviews"). The reviews shall be conducted at either Government or Contractor facilities, at the discretion of the Government, and shall allow individuals to participate via Video Teleconferencing (VTC)/Teleconference channels when necessary. Reviews requiring demonstration or examination of equipment shall be conducted at the Contractor's facility. All such reviews shall be included in the program schedule and may be held concurrently with the Government’s approval. The Government reserves the right to cancel any review or to require any review to be scheduled at critical points during the period of performance. Action item documentation, assignment of responsibility for completion and due dates shall be determined prior to adjournment of all reviews. A summary of all action items, responsible parties, and estimated completion dates shall be included with the minutes.

CDRL B003 DI-ADMN-81250A Conferences / Meeting Minutes

Post Award Meeting/Preliminary Design Review. A combined PAM and Preliminary Design Review (PDR) will be held at the Contractor’s facility. The purpose of the PAM/PDR is for the Contractor to review and demonstrate to the Government the Program and Data Management procedures, provide progress assessments, review technical and other specialty area status, and to establish schedule dates for near term critical meetings, actions, and reviews. The Contractor shall present management, key personnel, and program implementation processes.

CDRL B003 DI-ADMN-81250A Conferences / Meeting Minutes

In-Process Review. In-Process Reviews (IPR) shall be held at the Government’s or Contractor’s facility quarterly or as needed. The Government reserves the right to cancel any review or to require any review to be scheduled during the period of performance. The Contractor’s progress, management, technical support services, administrative processes, assurance of compliance with contract requirements, program status, funding, problem identification and resolutions shall be agenda items. Actual versus expected performance of each area shall be addressed. The Contractor shall prepare presentation materials providing an overview of all agenda items.

CDRL B003 DI-ADMN-81250A Conferences / Meeting Minutes

Systems Engineering

Systems Engineering Program. The Contractor shall establish and maintain a systems engineering program throughout the period of performance. The systems engineering program shall be documented in a Systems Engineering Management Plan (SEMP) and shall describe the Contractor’s planned systems engineering approach to meeting the program’s contract, objectives, and overall technical and management approach.

CDRL A001 DI-SESS-81785A– Systems Engineering Management Plan

Technical Reviews. Technical reviews will be conducted in accordance with MCSCO 5400.5, Naval Systems Engineering Policy and the MARCORSYSCOM Systems Engineering Technical Review Handbook. In preparation for each Systems Engineering Technical Review (SETR), the Contractor shall provide all presentation materials, technical data, and reports, to the Government in the form of a Technical Review Data Package (TRDP). The contents of the TRDP will be defined in the following paragraphs and associated Data Item Descriptions (DIDs).

CDRL A002 DI-MISC-80750 – Technical Review Data Package (TRDP)

2. Non-Developmental Item Integration Review (NIR). The Contractor shall host and participate in the NIR scheduled by the Government to be conducted after Contract Award and prior to delivery of Equipment User Assessment (EUA) assets. At the NIR, the Contractor shall present, deliver and discuss the SEMP, requirements traceability, all certifications required in the Performance Specification, the System Impact Assessment (SIA), the Corrosion Prevention and Control Plan (CPCP), the Quality Management (QM) program, Roll Over Protection Systems (ROPS) & Falling Objects Protection Systems (FOPS) design analysis and the Technical Data Package (TDP). In preparation for the NIR, the Contractor shall deliver all presentation materials, technical data, and reports to the Government.

CDRL A002 DI-MISC-80750 – Technical Review Data Package (TRDP)

2. Test Readiness Review. The Contractor shall be present and participate in the Test Readiness Review (TRR) scheduled by the Government to be conducted at MARCORSYSCOM prior to the EUA. At the TRR, the Contractor shall present, deliver and discuss any changes or updates to the materials presented during the NIR, the plan for providing support during the EUA, the Failure Reporting, Analysis, and Corrective Action System (FRACAS) with approach to reviewing and responding to Test Incident Reports (TIRs), and the Configuration Management (CM) program. In preparation for the TRR, the Contractor shall deliver all presentation materials, documents updated since the NIR, and an accurate TDP.

CDRL A002 DI-MISC-80750 – Technical Review Data Package (TRDP)

System Verification Review. The Contractor shall host and participate in the System Verification Review (SVR) scheduled by the Government to be conducted after completion of the EUA. The Contractor shall present, deliver and discuss any changes or updates to the materials presented during the TRR and all failures identified during the EUA with the corresponding analyses, and corrective actions planned and/or implemented. In preparation for the SVR the Contractor shall deliver all presentation materials, documents updated since the TRR, and all failure analyses and corrective actions with responses to all TIRs to the Government.

CDRL A002 DI-MISC-80750 – Technical Review Data Package (TRDP)

Production Readiness Review. The Contractor shall host and participate in the Production Readiness Review (PRR) scheduled by the Government to be conducted after the EUA have been completed and prior to any production Delivery Orders. The Contractor shall present, deliver and discuss any changes or updates to the materials presented during the SVR, the Producibility Plan, the QM program, the CM program, any anticipated, approved, or implemented engineering changes or deviances from the product baseline. In preparation for the PRR, the Contractor shall deliver all presentation materials and documents updated since the SVR to the Government.

CDRL A002 DI-MISC-80750 – Technical Review Data Package (TRDP)

Physical Configuration Audit. The Contractor shall host and participate in the Physical Configuration Audit (PCA) scheduled by the Government to be conducted after the first production Delivery Order and prior to fielding. The Contractor shall present, deliver and discuss any changes or updates to the materials presented during the PRR. In preparation for the PCA, the Contractor shall deliver all presentation materials and documents updated since the PRR to the Government. Additional details for the PCA are established in the Configuration Management section of this SOW.

CDRL A002 DI-MISC-80750 – Technical Review Data Package (TRDP)

Corrosion Prevention and Control. The Contractor shall develop and deliver a Corrosion Prevention and Control Plan (CPCP) that describes the specific measures to be implemented throughout the RTCH. The purpose of the CPCP is to document corrosion-related design decisions and identify materials and corrosion control methods used in the RTCH. The plan shall address the techniques and processes to be applied to assure that the products to be delivered will meet the requirements contained in the Performance Specification. Changes in materials, coatings, or corrosion prevention methods during the course of production shall be reflected in updated versions of the CPCP. At a minimum, the CPCP shall provide the following information:

a. Discussion of corrosion prevention techniques employed in design, including measures taken to minimize water collection/entrapment and collection of debris, to mitigate corrosion in areas inaccessible to cleaning and maintenance, and to minimize dissimilar metal contact.

b. Process instructions detailing application of coatings and other corrosion prevention compounds (if any). Process instructions shall address personnel training and qualification, material inspection, surface preparation, and coating or compound application procedures.

c. Any test data developed for coatings and materials.

d. Identification of coating/substrate combinations for which no testing was required or performed.

e. Recommended corrosion control-specific maintenance.

f. Quality assurance program provisions to address materiel control to ensure that the materials used in the RTCH are shown on engineering drawings; and in-process measurements (number, type, frequency, locations) to ensure compliance with process instructions developed under b, above.

Changes in materials, coatings, or corrosion prevention methods during the course of production shall be reflected in updated versions of the CPCP.

CDRL A003, DI-MFFP-81403, Corrosion Prevention and Control Plan (CPCP)

Reliability and Maintainability

Reliability and Maintainability Program. The Reliability and Maintainability (R&M) program shall encompass all aspects of reliability with respect to design selection of components, predictions, and testing. The Contractor shall maintain and make available for delivery to the Government, all R&M data on any vendor or subcontractor supplied item and shall inform the Government of any part or component which will degrade system R&M requirements.

Procedures and Controls. The Contractor shall maintain procedures and controls, which ensure products obtained from suppliers, vendors and subcontractors meet reliability requirements. The Contractor shall establish, implement, and maintain documented procedures, which detect and/or preclude the use of substandard or counterfeit parts in the production process, and impose similar requirements on subcontractors.

Failure Reporting, Analysis, and Corrective Action System (FRACAS). The Contractor shall develop a closed loop failure reporting system, procedures for analysis of failures to determine the root cause, and documentation for recording corrective actions taken. The FRACAS shall include uniform failure reporting, failure analysis reports and corrective actions. All hardware/software failures from system level down to the subassembly level shall be subject to these requirements throughout the testing period including production and integration testing, and during the post-production support. See paragraph 3.4.2.2

Quality Management System

3.5.1 Quality Assurance Program Plan (QAPP). The Contractor shall establish, implement, document and maintain a quality system that ensures conformance to contractual requirements. The Contractor shall implement the requirements of ANSI/ASQC Q9001, ISO 9001 or an equivalent quality system model; no third party certification is required. The Contractor shall make their QAPP or Quality Manual (whichever document developed as required by ANSI, ISO, or equivalent quality system – development of a Government unique document is not required) available for Government review at their facility as required. The Contractor shall notify the Government when they update their QAPP throughout the contract period of performance through Letter of Transmittal to the Procuring Contracting Officer (PCO).

3.5.1.2 Quality Assurance Management Meeting (QAMM). The Contractor shall schedule and participate in QAMMs. The meetings shall include representatives from Quality, Production, and Engineering at a minimum, and shall be held quarterly (at a minimum) in conjunction with the IPR or on an as needed basis. Additional meetings shall be scheduled through the Administrative Contracting Officer (ACO) /PCO if quality issues dictate additional surveillance.

CDRL B003 DI-ADMN-81250A Conferences / Meeting Minutes

Producibility. The Contractor shall apply producibility principles during all design processes to ensure that the production units will be easy to manufacture using the anticipated production facilities, equipment, materials, manpower, and processes. The producibility planning effort shall also maximize the ease of production control, quality control, tooling and inspection.

Environment, Safety, and Occupational Health

Material Safety Data Sheets. The Contractor shall deliver all Safety Data Sheets (SDS) or Material Safety Data Sheets (MSDS) for all new hazardous materials used in the RTCH SLEP.

CDRL A004 –Material Safety Data Sheets

Product Drawings/Models and Associated Lists. The Contractor shall deliver a complete Product Level Drawing Package in accordance with MIL-STD 31000, which completely documents the system design for the three (3) modifications specified above. All drawings in this Product Drawing Package shall comply with ANSI Y14.100, ASME Y14.24 and ASME Y14.34M. This Product Drawing Package shall include assembly drawings and detail drawings down to the piece part for all items designed and developed at Government expense. The assembly and detail drawings shall provide design, engineering, manufacturing and quality assurance requirements necessary to procure or manufacture an interchangeable item, which duplicates the physical and performance characteristics of the original product, without additional design, engineering or recourse to the original design activity. This Product Drawing Package shall also include control drawings for all Commercial Off-The-Shelf (COTS) items that do not conform to recognized Government or industry specifications, Non-Developmental Items (NDI), and items developed at private expense for which the Government has not acquired unlimited rights. These control drawings shall provide the applicable performance specification form, fit, function, interface and source information needed for competitive re-procurement of that item or an interchangeable item. The Contractor shall also deliver any digital modeling data files developed in support of this Product Drawing Package or the system design. The data shall be submitted in Standard for the Exchange of Product Data (STEP) format and .pdf format.

CDRL A005, DI-SESS-81000E, Product Drawings/Models and Associated Lists

0. Configuration Management (CM)

3.9.1 Configuration Management Process. The Contractor shall maintain a CM process for the control of all requirements, hardware, software and external system interface configuration documentation, media and parts representing or comprising work related to the RTCH. The principles contained in SAE-GEIA-HB-649A, National Consensus Standard for Configuration Management, and MIL-HDBK-61A, Configuration Management Guidance, shall be used for guidance as well as related MARCORSYSCOM acquisition and engineering policy. The Contractor's CM process shall consist of CM planning, configuration identification, configuration control, configuration status accounting, and configuration verification and audits and data management including tools. Processes and tools for interfacing with other acquisition requirements such as design review, assurance, and other program related disciplines shall be addressed. The Contractor shall designate a CM representative to serve as a primary point of contact to the Government for all CM matters. The Contractor's representative shall be responsible for any Subcontractor's CM efforts. The Contractor shall notify the Government of any changes at the Contractor's facility, which affect the execution of the Contractor's CM Plan. The Contractor shall present, deliver and discuss their CM plan at the Critical Design Review. The Government will review and approve the Contractor’s CM plan. The CM Plan shall be reviewed at least annually, and updated to reflect changes in system engineering, logistics or acquisition strategy concepts.

CDRL A006 DI SESS 80858C, Configuration Management Plan

1. Configuration Identification (CI). In coordination with the Government’s CM manager, the Contractor shall develop methods to uniquely identify Configuration Items (CI) and associated documentation, such as drawings, manuals, plans, procedures, instructions, and other configuration-related documents.

Configuration Status Accounting. The Contractor shall establish and maintain a Configuration Status Accounting (CSA) database. All baselines, changes and planned systems upgrades shall be documented in the Contractor’s CSA database. The Contractor’s CSA database shall permit acceptance of commercial product information; however, if requirements to report data outside of the Contractor’s CSA database or format exist, the information may be delivered as a supplement to prevent disruption to their existing system. The Contractor’s CSA database shall reconcile any differences between the supplier information and Contractor practices to provide the Government with clear accountability of product information. Additionally, the CSA database shall provide a reliable source of configuration information to support all RTCH Program activities, including program management, systems engineering, logistics support, and modification/maintenance actions. The Contractor’s CSA database shall be capable of providing CSA data in a digital format compatible with USMC’s CSA automated information system, Joint Configuration Management Information System (JCMIS).

Modification Tracking. The Contractor shall utilize the CSA database to record completed field modifications or retrofit actions as a result of approved Engineer Change Proposals (ECPs) for each CI. The Contractor shall maintain the information that allows visibility of completed actions to the USMC Serial numbers or IUID. The Contractor’s CSA database shall include the following data elements:

a. USMC Serial Number, computer software name and version or IUID

b. ECP/MI Number

c. Date Installed

d. Location

e. Ownership

Baseline Tracking. The Contractor shall establish a database that records and maintains configuration baselines. The database shall record documents, hardware, computer software and drawings that have been approved and placed under Government configuration control and new CIs, which are planned for inclusion in future baseline updates. As a minimum, CI data shall identify the current approved baseline by:

a. Document number and Document type

b. Commercial and Government Entity (CAGE) Code

c. Revision Level

d. Nomenclature

e. Drawing size

f. Indentured breakdown of parts, which display a “parent to child” relationship, to include quantity. The breakdown shall only pertain to CI documents under Government configuration control.

g. Computer software version number.

Configuration Management Meetings/Audits. A Physical Configuration Audit (PCA) shall be performed to verify the RTCH CI is accurate, complete, and compatible. The Government and the Contractor shall conduct the PCA jointly, at a time and place designated by the Government, with the Government chairing the audit. The PCA shall verify the drawings reflect the "as-built" configuration of all newly developed or modified portions of the system; accurate form, fit or function information is provided on control drawings for non-developmental/ commercial off-the-shelf items; and confirm the drawings accurately represent the "as-built" production configuration. Whenever possible, the PCA shall be conducted incrementally, concurrent with hardware fabrication and assembly of the first production system. The Contractor shall develop a configuration audit plan and provide the system to be audited, facilities, personnel, documentation (including drawings) and other support as may be required. The Contractor shall participate and assist the Government in the development of the PCA, using the guidelines contained in Section 8 of MIL-HDBK-61A, Configuration Management Guidance. The Contractor shall document the results of the PCA after each audit and shall correct all audit discrepancies documented in the configuration audit summary reports. In the event the Government finds evidence the drawings and/or documents do not adequately represent the equipment, production shall cease until all discrepancies are corrected and the Government approves the configuration audit summary report. See paragraph 3.4.2.5.

Parts Management Program. The Contractor shall establish and maintain a Parts Management Program in accordance with MIL-STD-3018, Parts Management, for all new designs or modified equipment. This program will ensure that the use of parts meet the contractual requirements, reduce proliferation of parts within and across Department of Defense (DoD) systems and equipment, through standardization, and enhance reliability and supportability to meet material readiness objectives, and reduce total-life-cycle costs. The Contractor shall describe how the parts management process is validated in the Configuration Management Plan (see para 3.9.1). The Contractor shall describe how process improvements are incorporated, and the Contractor shall describe how process variation is controlled. The Contractor shall document the program plan. The procedures, planning and all other documentation, media and data that define the Parts Management Program and the parts selected for use shall be delivered to the Government for its review. The Government may perform any necessary inspections, verifications, and evaluations to ascertain conformance to requirements and adequacy of the implementing procedures. The Government may exercise its right to disapprove the Parts Management Program or portions thereof when it fails to meet its intended objectives.

1. Product Baseline Management. The Contractor shall maintain a current and accurate Product Baseline to ensure form, fit, and function of the RTCH modifications. The Contractor shall establish definitive processes, which identify how the Product Baseline will be managed and maintained. These processes shall be defined in the Contractor's CM plan and delivered for Government review. The product baseline is the approved technical documentation that describes the configuration of a CI during the production, fielding/deployment and operational support phases of its life cycle. The product baseline shall prescribe; (1) all necessary physical or form, fit, and functional characteristics of a CI; (2) the selected functional characteristics designated for production acceptance testing and; (3) the production acceptance test requirements. The Contractor shall establish and deliver the product baseline at the conclusion of the Critical Design Review. No changes shall be made to this baseline without following the ECP process.

Configuration Control. The Contractor shall implement configuration control methods and procedures, which maintain the integrity and traceability of an established baseline. Changes to established baselines shall only be made after Government approval of ECP and Request for Deviations (RFDs) via the Configuration Control Board (CCB) process. Sufficient supporting data to evaluate the proposed change, such as drawings, supplemental drawings, sketches, specifications, or manufacturer’s data sheets, shall be submitted with ECPs and RFDs. Changes shall be identified to the affected assembly serial number, or if not part of an assembly, to the affected equipment serial number. The Contractor’s configuration control process shall be delivered for Government review. The Contractor shall deliver all configuration control documentation in a digital format specified by the Government.

Engineering Release System. The Contractor shall maintain an engineering release system and shall use the system to issue configuration documentation to functional activities (e.g. manufacturing, logistics, quality control, and engineering) and to authorize the use of configuration documentation associated with an approved configuration. The Contractor shall maintain current and historical engineering release information for all configuration documentation for the RTCH Program. The Contractor shall deliver an Engineering Release Record (ERR) to release new or revised configuration documentation to the Government for approval. The Contractor shall ensure all Government approved ERR information/documentation is reflected in the Configuration Status Accounting (CSA) database.

CDRL A007 DI-SESS-80858C – Configuration Control Information

Engineering Change Proposals. ECPs shall be delivered by the Contractor; and shall be limited to those that are necessary or offer significant benefit to the Government. MIL-HDBK-61A provides guidance concerning the classification of ECPs. Class I ECPs shall be delivered when changes are required to: (a) Correct deficiencies; (b) Add or modify interface or interoperability requirements; (c) Make a significant and measurable effectiveness change in the operational capabilities or logistics supportability of the system; (d) Effect substantial life cycle costs/savings; and (e) Prevent slippage in an approved production schedule. Class II ECPs shall be delivered by the Contractor to the Procuring Contracting Officer (PCO) for approval for those engineering changes which impact none of the factors listed above. At a minimum, Class I ECPs shall contain the following information: (a) Date prepared; (b) Originator; (c) ECP Classification; (d) ECP Number; (e) Reason/need for change; (f) System designation (nomenclature, model, P/N); (g) Name of part (or lowest assembly) affected to include part numbers; (h) Baselines affected (to include drawings, specifications, CAGE, revision level, etc.); (i) Title of change; (j) Description of change; (k) Effect on interfaces (Interchangeability and Interoperability); (l) Total costs/savings w/ breakout (cost and pricing data); (m) Retrofit information; (n) Ozone Depleting Substances; (o) Impact on any engineering disciplines (such as quality, environmental, safety, health, reliability, maintainability, etc.); (p) Justification for change; (q) Priority of change; (r) Impacts to any logistics support elements (such as software, manuals, spares, tools, etc.) being utilized by Government personnel in support of the product; and (s) Alternatives evaluated or considered.

CDRL A007 DI-SESS-80858C – Configuration Control Information

Requests for Deviation. The Contractor shall deliver all Requests for Deviation (RFD) from current approved configuration documentation to the Government. Authorized deviations are a temporary departure from the requirements and do not constitute a change in an approved baseline. Submission of recurring deviations is discouraged and shall be minimized. Where it is determined by the Governement or Contractor that a change should be permanent, the Contractor shall submit an ECP. MIL-HDBK-61A provides guidance concerning the classification of RFDs. At a minimum, the RFD shall contain the following information: (a) Date prepared; (b) Originator; (c) RFD Classification (critical, major or minor); (d) Designation for deviation (model/type, CAGE code, system designation, and deviation number); (e) Class of deviation; (f) Part Number affected; (g) Cost/Price data; (h) Effectivity; (i) Description of deviation; (j) Need for deviation; (k) Effect on delivery schedule; (l) Recommended corrective action; and (m) Alternatives evaluated.

CDRL A007 DI-SESS-80858C – Configuration Control Information

Notices of Revision. The Contractor shall generate and deliver Notices of Revision (NOR) concurrently with ECP when technical documentation controlled by another Contractor or Government agency requires changes following approval of an ECP. At a minimum, the NOR shall contain the following information: (a) Date; (b) CAGE code; (c) NOR number; (d) Document number; (e) Title of document; (f) Revision letter (current and new), related ECP number; (g) Configuration item (or system) to which ECP applies; and (h) Description of revision.

CDRL A007 DI-SESS-80858C – Configuration Control Information Verification.

Contractor Certification. The Contractor shall deliver the necessary data to verify RTCH technical compliance with performance requirements as established in the Performance Specification Verification Section 4. The Contractor shall certify by signature on the recorded data sheets to indicate the validity of the provided information. The Contractor shall deliver all Contractor certifications as part of the TRR TRDP.

CDRL A002 DI-MISC-80750 – Technical Review Data Package (TRDP)

Contractor Support to Government Testing. The Contractor shall support Government test efforts by providing personnel and support at either an independent test agency (Aberdeen Test Center, MD) and/or Ft. Leonard Wood, MO. The Contractor shall support each Government test by providing maintenance, training, logistics, and technical support for the period of testing. Duration of testing is expected to take 4 months. Test support requirements will be tailored to the test being conducted. The Contractor shall provide all required support equipment and spare parts needed to maintain the RTCH and ancillary equipment during each test. The Contractor shall analyze test data, conduct failure analysis, and maintain a data tracking system throughout all test efforts, and deliver same in a FRACAS. The Contractor shall utilize the FRACAS to review and respond to Test Incident Reports (TIRs) generated by the Government test agency throughout the EUA within 2 days of being posted. The Contractor shall implement Government approved corrective actions within a timeframe that does not cause delays in program schedule.

Product Qualification Test (PQT) Assets. In the event the PQT assets fail to meet requirements established in the Performance Specification, the Contractor shall deliver plans for the corrective action or disposition to the Government for approval. Minor failures may be corrected during testing, with Government approval. Production shall not be initiated without Government approval after successfully completing Product Qualification.

EUA Refurbishment. If the EUA assets are not destroyed in testing, and as approved by the Government, the Contractor shall refurbish and deliver them as part of the contract quantity, provided they meet production acceptance test requirements. This shall be accomplished within 90 days from the date of first delivery order.

SUPPORTABILITY

Warranty

Warranty. The Contractor shall provide a standard commercial warranty for RTCH and all of its components and sub-components. The Warranty shall be inclusive and include all costs associated to parts, parts support, packaging, shipping, handling, labor, travel and customer support. Each modification and service warranted shall be indexed and identified by serial number, model or part number, and date of acceptance by the Government. Warranties shall become effective upon delivery and acceptance by using unit. All pertinent data required for the Government to pursue warranty provisions, remedy, and relief for each modification and services shall be maintained by the Contractor for the duration of the warranty period. All warranty claims and transactions shall be documented and made available for Government review during scheduled meetings and reviews. A copy of the Warranty Agreement will be provided to the Government at the PAM.

Warranty Management. The Contractor shall use the Warranty Service and Support Claims Tool (WSSCT). The WSSCT provides the Contractor with the ability to track and manage incoming warranty claims, schedule services and repairs, conduct dialogue with warranty coordinators and end users and ultimately maintain equipment warranties at the highest levels of efficiency. The Contractor shall:

a. Establish an account in the WSSCT using the website link below. Local vendors, whom conduct warranty repairs and repair consult, shall also establish accounts in the WSSCT to support the RTCH.

URL: https://wssct.usmc.mil/

b. Accept or reject all claims within 48 hours of claim being initiated.

c. Maintain a dialogue with the User, Warranty Coordinator, and Project Officer using a combination of the “Comments Log” and email on all warranty claims.

d. Order and ship all parts under warranty.

e. Perform repairs, as required, on all claims under warranty.

f. Meet the following repair cycle times:

· Continental United States (CONUS): 7 Days – Parts and repair.

· Outside Continental United States (OCONUS): 14 Days – Parts and repair.

· Overseas Contingency Operations (OCO): 14 Days – Parts only.

g. Provide the following cost data associated to warranty services:

· Labor

· Time and travel

· Parts

· Shipping

Warranty Execution. The Contractor shall provide a warranty for all components of the RTCH that commences on the date delivered and accepted at the receiving unit. The warranty shall encompass comprehensive worldwide support. Each warranted system and sub-system of the RTCH shall be indexed and identified by serial number, model or part number, and date of acceptance by the using unit. All items under warranty will be loaded to the WSSCT by USMC and vendor serial numbers. The Contractor shall not perform on-site warranty repairs in OCO environments; however, they shall provide parts support. Contractors shall conduct repairs on-site in non-contingency areas. The user may request to conduct repairs and only require the Contractor to provide the warranted parts. The Contractor shall not void the warranty if the user conducts repairs. Parts may be shipped by air, or to a designated CONUS float location, as determined appropriate by the Government. The Contractor may be required to ship parts directly to overseas locations, at the discretion of the Government. All OCONUS and APOE/FPO shipping addresses shall be shipped using United States Postal Service (USPS) and will require the Contractor to submit a Document Number Request (DNR) to the Government. The warranty cost proposed shall be all-inclusive to include costs such as labor, time and travel, parts, and shipping.

External Certificate Authority. WSSCT requires DoD Public Key Enablement (PKE). The Contractor is required to obtain an External Certification Authority (ECA). The ECA is used in the place of a Common Access Card and provides the Contractor the required certificates to access the WSSCT.

ECA Vendors. Contractors without a current ECA must procure an ECA through an approved Government source. The approved Government sources can be found at, https://iase.disa.mil/pki/eca/Pages/certificate.aspx. Once an ECA is obtained, the Contractor will have to submit a System Authorization Access Request Navy (SAAR-N) to WSSCT system administrator that has been digitally signed using the ECA.

Support Equipment. The RTCH shall not require any new or special tools to support Field Level Maintenance. Field Level Maintenance will continue to be conducted using the tools listed in the table 1.0 below. However, the Contractor shall create a comprehensive list of all special tools not listed in the below common tool inventory for the development of the technical manuals, training and provisioning.

Table 1.0. Field Level Maintenance Support Tools

TECHNICAL PUBLICATIONS

Technical Manual (TM) Requirements. The Contractor shall update and deliver the existing Operator (-10), Maintenance (-24), Repair Parts and Special Tools List (RPSTL) (-24P) and develop a Stock Listing (SL-3)/Component List ensuring the TMs are in the correct format.