HT0014-15-R-0017-0001_to_Post_17_Aug_15.docx

HT0014-15-R-0017

HT0014-15-R-0017

SECTION SF 30 BLOCK 14 CONTINUATION PAGE

SUMMARY OF CHANGES

SECTION SF 1449 - CONTINUATION SHEET

SOLICITATION/CONTRACT FORM

The standard size code has changed from $7,500,000 to $15,000,000.

The required response date/time has changed from 15-Sep-2015 10:00 AM to 17-Sep-2015 10:00 AM.

The following have been modified:

OTHER INSTRUCTIONS TO OFFERORS

ADDENDUM to 52.212-1

(b) Submission of Offers. The following supplements this paragraph with respect to the information and documents required for submission in response to this solicitation:

(1). ELECTRONIC OFFERS. All offers in response to this solicitation must be emailed directly to Mr. Gerald V. Costa at Gerald.V.Costa.Civ@Mail.Mil. Note: As a reminder all offers must arrive by the time specified in the solicitation.

(2). Offerors may request verification by email to Mr. Gerald V. Costa at Gerald.V.Costa.Civ@Mail.Mil to confirm that their proposal was received by the time specified in the solicitation.

(c) This acquisition is being conducted utilizing the policies and procedures of FAR Parts 8 and 12 in conjunction with appropriate parts of FAR Part 13 for the acquisition of commercial services. The Government intends to award a firm fixed-price personal services contract under the authority of Section 1091 and 1089 of Title 10, U.S.C. Offerors are instructed to ensure that their offered rates DO NOT include costs associated with medical malpractice liability insurance. Offerors must quote a firm-fixed price for each Contract Line Item (CLIN).

(d) The Government intends to award a contract without further communicating with contractors. Consequently, contractors are highly encouraged to quote their best technical and pricing quotes in their initial submissions. However, the Government reserves the right to communicate with any or all contractors submitting a technical and price quote, if it is determined advantageous to the Government to do so. This statement is not to be construed to mean that the Government is obligated to communicate with every offeror (note that FAR Part 15 procedures do not apply to FSS orders, therefore formal discussions are not applicable). A contractor may be eliminated from consideration without further communication if its technical and/or pricing proposals are not among those contractors considered most advantageous to the Government based on a best value determination.

(e) Any questions with respect to the solicitation shall be submitted not later than 28 August 2015 @ 09:00 a.m. EST via EMAIL to Mr. Gerald V. Costa at Gerald.V.Costa.Civ@Mail.Mil, phone calls will not be accepted. Responses to questions will be posted on www.FBO.Gov via RFP amendment.

(f) BASIS FOR AWARD: Award will be made on a Lowest Price Technically Acceptable basis. Award will be made to the Offeror provided its technical proposal conforms to the requirements of the solicitation; it has an acceptable record of past performance; its price is determined to be fair and reasonable by the contracting officer; and the contracting officer determines the offeror is responsible. The Contracting Officer intends to award without discussion, but reserves the right to do so in his or her sole discretion.

(g) Data Universal Numbering System (DUNS) / CAGE Code. The offeror shall obtain these said Codes and submit them to Contracting Center. Registration in the System for Award Management (SAM) https://www.sam.gov/portal/public/SAM/and the Online Representations and Certifications, if you are a U.S. business entity. Award cannot and shall not be made to an offeror without these codes.

(h) Proposal Preparation Costs. The Government will not pay any costs incurred in the submission of an offer, in making any necessary studies for the preparation thereof, or for any visit(s) the Contracting Officer may request for the purpose of clarification of the offer.

(i) The offeror is responsible for ensuring that its proposal is complete. The proposal shall be clear, concise, and shall include sufficient detail for effective evaluation and for substantiating the validity of any stated claims. The proposal shall not simply rephrase or restate the Government's requirements, but rather shall provide convincing rationale to address how the offeror intends to perform the requirement. Offerors shall assume that the government has no prior knowledge of their experience and will base its evaluation solely on the information presented in the offeror's proposal.

(j) Protests received at a level higher than the contracting officer will be referred to the contracting officer. Protestor may request a review by the contracting officer or an independent review at a level higher than the contracting officer. Requests for appeals or independent review will be addressed to the contracting officer for referral to the review authority. Questions on this process will be referred to the cognizant contracting officer identified in the solicitation.

(k) The non-FAR Part 12 discretionary FAR, DFARS, AFARS, and LOCAL provisions included herein are incorporated into this solicitation either by reference or in full text. If incorporated by reference, see provision 52.252-1 herein for locations where full text can be found.

(l) The solicitation should be completed, signed and received at this office not later than the date/time specified in on page one of the solicitation (Standard Form [SF] 1449). Failure to provide all information requested and in the appropriate format as required may cause the offer to be rejected and no longer considered for award. Please note that your offer must include all of the following information. Submit proposal in four (4) separate volumes as follows:

I. Technical:

II. Past Performance

III. Price

IV. RFP Documents: Solicitation, Offer, and Award Documents, Representations and Certifications, and Offeror’s Business Information.

Proposal Copies: Offerors shall provide two separate electronic copies of their proposals. Copy One (1), Not-Sanitized; Copy Two (2), Sanitized. Copy two shall NOT contain the name of or any reference to the Offeror, any Joint Venture Partner, or any Subsidiaries. This copy will be used in the Evaluation of Proposals. Offerors are advised hereby that without a Sanitized copy of their Proposal their submission must be deemed as Non-Responsive, as the proposal cannot be evaluated. FORMAT: submit your proposal in four (4) separate volumes labeled by Factor (one email).

PART I: TECHNICAL INFORMATION: The information provided by the offeror is a significant factor in the Government’s determination of technical acceptability as it pertains to the offeror’s ability to hire qualified personnel as well as to provide continuous service based on a sufficient incentive to retain those qualified personnel. Offerors are responsible for including sufficient details to permit a complete and accurate evaluation of each proposal. Proprietary information shall be clearly marked. Within the technical portion of the offeror’s proposal, the offeror shall provide:

Sub factor 1: Compensation. See attachment entitled “Compensation Matrix”. Offerors are directed to fill-in / populate the “Compensation Matrix” that includes employee base salary amount, employee fringe benefits, as well as company profit, overhead, and G&A for the geographic area of service (Fort Belvoir, VA). If the salary is less than the amount paid in the local area, the offeror must demonstrate that its “Compensation Matrix” is adequate to recruit and retain quality health care providers and ensure uninterrupted performance of services throughout the life of the contract. The escalation factor or other means for price changes in the Option periods must be addressed within the narrative of the “Compensation Matrix”.

Sub factor 2: Recruitment and Retention Plan. The Recruitment and Retention Plan shall describe the offeror’s policies, strategies and procedures to recruit those health care providers with the qualifications as stated in the PWS. Offerors shall describe the methods used and describe the proposed employee benefits provided to retain quality health care providers. Offerors shall describe how they will ensure proper certification, including training and educational plans offered. Offerors shall describe their plans to fill positions that become vacant during performance for the geographic area of service (Fort Belvoir, VA)

The technical information shall not exceed 20 pages and must be submitted in Microsoft Word compatible format. The technical information shall include the company’s name, address, individual names, CAGE Code, DUNS number anywhere on the first page.

PART II: PAST PERFORMANCE

(a) Offerors shall submit the information requested below as part of their proposal for both the offeror and any proposed subcontractors for subcontracts expected to exceed 25% of the requirement. The information may be submitted prior to other parts of the proposal in order to assist the Government in reducing the evaluation time. The document shall be submitted in Microsoft Word compatible format and shall not be more than one page for the prime contractor and one additional page for each major subcontractor.

(b) (1) Offerors shall submit a list of three (3) or more contracts and subcontracts completed in the last three years, including contracts and subcontracts currently in process, which are similar in nature to the requirement.

(2) The contracts and subcontracts listed may include those entered into with Federal, State, local governments and commercial businesses, which are similar in scope, magnitude, relevance and complexity to the requirement described in the RFP. Include the following information for each contract and subcontract listed:

(e) Brief description of contract or subcontract and relevance to this requirement.

(f) Total contract value.

(g) Period of performance.

(h) Contracting Officer, telephone number and e-mail address, if available.

(i) Program manager/project officer, telephone number and e-mail address, if available.

(j) Administrative Contracting Officer, if different from (h) above, telephone number and e-mail address (if available).

(k) List of subcontracts (if applicable).

(c) Offerors should not provide general information on their performance on the identified contracts and subcontracts. General performance information will be obtained from the references.

(1) Offerors may provide information on problems encountered and corrective actions taken on the identified contracts and subcontracts.

(2) References that may be contacted by the Government include the Contracting Officer, program manager/project officer, or the Administrative Contracting Officer.

(3) If no response is received from a reference, the Government will make an attempt to: contact another reference identified by the offeror, contact a reference not identified by the offeror, or complete the evaluation with those references who responded. The Government shall consider the information obtained from other sources when evaluating an offeror’s past performance (such as PPIRS, FAPIIS, etc.).

(4) Attempts to obtain responses from references will generally not go beyond two telephone messages and/or written requests from the Government, unless otherwise stated in the solicitation. The Government is not obligated to contact any of the references identified by the offeror. It is the offeror’s responsibility to ensure that their references submit the Questionnaire to the Government. The Government is not responsible for the failure of any source to respond to a request for a past performance assessment on a timely basis.

(d) Offerors must send a Past Performance Questionnaire (see Attachment 6 of the Performance Work Statement of the solicitation) to each reference listed in their proposal to assist in the timely processing of the past performance evaluation. Offerors are encouraged to consolidate requests whenever possible (i.e., if the same reference has several contracts, send that reference a single notice citing all applicable contracts). Offerors may send Past Performance Questionnaire to references with copies forwarded to the Contracting Officer.

(1) If an offeror has no relevant past performance history, an offeror must affirmatively state that it possesses no relevant past performance history.

(2) Past Performance Questionnaires should be sent to the individual references on or around the tenth working day after the proposal release date, but no later than 5 working days prior to the proposal closing date. The offeror may forward a copy of the Past Performance Questionnaire to the Contracting Officer simultaneously with mailing to references.

(e) The questionnaire should be emailed directly to Gerald V. Costa at Gerald.V.Costa.Civ@Mail.Mil. ON or BEFORE 09:00AM EST 11 September 2015. The offeror should instruct POCs not to send a copy back to the offeror, but to Gerald.V.Costa.Civ@Mail.Mil as listed on the questionnaire.

(f) Please request that any questionnaire submitted includes the following information in the subject line so the email is not misconstrued as SPAM or otherwise deleted: Past Performance Questionnaire HT0014-15-R-0017.

(g) Past performance information may be used for both responsibility determinations and as an evaluation factor for award. The Past Performance Questionnaire included with the Attachments will be used to collect information on an offeror’s performance under existing and prior contracts/subcontracts for services similar in scope, magnitude, relevance and complexity to this requirement in order to evaluate offerors consistently in accordance with the past performance evaluation factor set forth in the Evaluation Factors for Award clause. References other than those identified by the offeror may be contacted by the Government and used in the evaluation of the offeror’s past performance.

(h) Any information collected concerning an offeror’s past performance will be maintained in the official contract file.

(i) Offerors with no relevant past performance history or for whom information on past performance is not available, will be evaluated neither favorably nor unfavorably on past performance.

PART III: PRICE: Offerors will submit their proposed CLIN prices as presented in the RFP. If the prices are the same for each contract period, provide one schedule and state that the schedule applies to all contract periods. If the prices are not the same for all contract periods, each CLIN price must be separately identified. DO NOT round figures in the pricing schedule.

PART IV: RFP DOCUMENTS: Solicitation, Offer, and Award Documents, Representations and Certifications, and Offeror’s Business Information.

(a) Completed and signed SF 1449, page 1, Blocks 17a., 30 a.- c, of the solicitation. Offeror must also put the total amount of the proposal (to include the summation of all CLINs, base and option periods) into Block 26, page 1 of the SF 1449. The offeror is not required to submit the entire SF 1449. The offeror MUST submit the SF 1449 pages that have been filled out by the offeror.

(b) Signed amendments (if any). Only page 1 of the amendment shall be submitted and must be done so in PDF compatible format. The offeror may combine the signed page 1 of the SF 1449 and Amendments into a single PDF file.

(c) Representations and Certifications found at FAR 52. 212-3 Alt 1 and 52.209-7 - MUST be completed. These must be submitted in Microsoft Word compatible format. The Offeror is encouraged to cut-and-paste these clauses into a separate Microsoft Word document to reduce file size. The Offeror should ensure that the appropriate NAICS Code for this procurement is included in the System for Award Management (https://www.sam.gov/portal/SAM/#1) and in the Representations and Certifications for the company.

(d) A business information document shall be submitted along with the RFP documents. At a minimum, this document must include contact information such as e-mail addresses and telephone numbers for the principals and other information about the business and major subcontractors as applicable. If there are major subcontractors (performing 25% or more of the work), the offeror must state what percentage of the effort the subcontractor(s) will be performing. This document must be in Microsoft Word or Adobe PDF compatible format. At its discretion, the offeror may provide additional information about the company’s history, capabilities, or any other details deemed appropriate. This document must be no more than 3 pages in length.

(e) Each volume shall be submitted in an electronic format either in Microsoft Word or PDF Format. Any revisions will be clearly marked (as a result of negotiations or proposal revisions) and should be of a different color. Each file shall be clearly identified (e.g. Volume I – Technical, Sub factor 2 “Recruitment & Retention Plan”).

(f) A standard, 12-point minimum font size applies. Arial or New Times Roman fonts are required. Tables and illustrations may use a reduced font size no less than 8-point and may be landscape.

(g) Page limitations shall be counted as maximums. If exceeded, the excess pages will not be read or considered in the evaluation of the proposal. Each page shall be counted except for the following:

A summary of electronic proposal documents to be submitted via email is as follows:

See below

(End of Addendum to 52.212-1)

PERFORMANCE WORK STATEMENT

PERFORMANCE WORK STATEMENT

RADIATION ONCOLOGY SERVICES

FORT BELVOIR COMMUNITY HOSPITAL

TABLE OF CONTENTS

1.5. Vehicle Registration

1.9. Government Quality Assessment and Improvement (QA&I)

1. 0. INTRODUCTION:

1.0.1. The Contractor shall provide health care support for the Fort Belvoir Community Hospital (FBCH), Fort Belvoir, VA. The services will be of a nature and scope described in the paragraphs below. Contractor personnel will work in conjunction with other health care providers, professionals, and other non-contract personnel. Contractor personnel shall provide the personal services of Physicists, Dosimetrists, Radiation Therapists, and an Oncology Registered Nurse. All licensed and/or certified to perform services of the nature and scope described in this Performance Work Statement (PWS).

1.0.2. The quality of care provided by contractor personnel shall be of a quality meeting or exceeding currently recognized national standards as established by the Joint Commission (JC). Contractor personnel shall give the highest regard to patient dignity and observe the precepts of the American Hospital Association’s Bill of Rights for Patients. Contractor personnel shall abide by the Medical Treatment Facility (MTF) rules, regulations and by laws, including Medical Staff By laws, as well as applicable DOD and Army regulations governing such things as medical records.

1.1. GENERAL:

1.1.1. This contract is a Personal Services Contract and is intended to create an employer-employee relationship between the Government and the individual contractor personnel only to the extent necessary for providing the healthcare services required under this contract. The performance of healthcare services by the individual contractor personnel under a personal services contract are subject to day-to-day supervision and control by healthcare facility personnel comparable to that exercised over military and civil service health care providers engaged in comparable healthcare services. Any personal injury claims alleging negligence by the individual contract health care providers within the scope of the health care provider’s performance of the personal services contract shall be processed by Department of Defense (DOD) in the same manner as claims alleging negligence by DOD military or civil service health care providers. The contract does not create an employer-employee relationship between the Government and any corporation, partnership, business association or other party or legal entity with which the contract health care provider may be associated. The authority for this contract is 10 United States Code 1089 and 10 United States Code 1091.

1.1.2. Professional Liability: Pursuant to 10 USC 1089(a), DoD shall process any personal injury claim alleging negligence by contractor personnel within the scope of the contractor’s personnel’s performance under this contract as claims alleging negligence by DoD military or civil service personnel. The contractor or contractor personnel are not required to maintain medical malpractice liability insurance, and the Government will not reimburse or otherwise pay for such insurance should any be purchased.

1.1.3. Responsibility and Procedures: If any suit or action is filed or any claim is made against contractor personnel, which occurred as a result of work performed by contractor personnel under this contract, contractor personnel shall immediately notify the contractor, the Contracting Officer, and the chief of the appropriate services and promptly furnish them copies of all pertinent documents received.

1.1.4. The contractor and contractor personnel shall cooperate with the government, without further compensation, in the processing, review, settlement, or defense of the suit, action, or claim; and authorize government representatives to settle or defend the claim and to represent Contract personnel in, or take charge of, any litigation involved in such an action. contractor personnel may, at contractor personnel’s own expense, participate in defense of such claim or litigation.

1.1.5. Confidentiality / HIPAA: contractor personnel shall abide by AR 40-3 and AR 40-66 concerning the nature of limited privileged communication between patient and health care provider for security and personnel reliability programs. Contractor personnel shall abide by AR 40-66 concerning the confidentiality of patient records, as embodied in federal statutes including the Privacy Act of 1974 and the Drug and Alcohol Act, Public Law 92-129 and HIPAA. Contractor personnel shall direct all requests for medical information on patients to the Chief, Patient Administration Division. contractor personnel shall not release any medical or personal information on a patient without first receiving written approval from the government. Government will provide the regulations upon request by contractor personnel.

1.1.6. Removal of contractor personnel: At any time during the performance of this contract, the Contracting Officer or COR may direct the contractor to immediately remove any contractor personnel whose actions or impaired state raises reasonable suspicion that clear and present danger of physical harm exists to a patient, other contractor personnel, government personnel, or to the impaired individual. This provision will be used in emergency situations only and not for the purpose of bringing performance issues or other non-urgent concerns to the attention of the contractor.

1.1.6.1. If the need for a removal occurs, the COR will contact the contractor's point of contact and direct the contractor to remove that individual from the military facility and to not use that individual to perform any healthcare services required under this contract until the issue has been resolved by the Contracting Officer. The contractor shall formally meet with the COR to discuss further action in accordance with the MTF Quality Assurance and Inspection (QA&I) Plan and AR 40-68. A review of the basis for removal will be made by the Contracting Officer within 3 working days after the COR directed the removal.

1.1.6.2. If, after any investigation deemed necessary by the Contracting Officer and discussions with the contractor's representative, the Contracting Officer concludes that the contractor personnel’s impairment requires permanent removal from performance under the contract, the Contracting Officer will notify the contractor that permanent removal is required. In the event of disagreements between the government and the contractor's representative concerning matters of impaired contractor personnel, the decision of the Contracting Officer will be final.

1.1.6.3. The Hospital Director has the prerogative to hold in abeyance, to deny, or to summarily suspend clinical privileges/practice when there is a reasonable cause to doubt the health care provider’s competence to practice or for any cause affecting the safety of patients or others. AR 40-68 outlines the adverse clinical privileging and practice actions for privileged personnel and adverse practice actions and peer review for non-privileged personnel.

1.1.7. Conflict of Interest:

1.1.7.1. Contractor personnel shall not use patient care rendered pursuant to this agreement as a part of a study, research grant, or publication without the prior written consent of the MTF Commander.

1.1.7.2. Contractor personnel shall not bill the patient, an insurer, or anyone else for services rendered. Contractor personnel are prohibited from receiving compensation of any kind for eligible patients treated, procedures performed, or any other actions performed, except under the terms and conditions of this contract, at the rate specified in the contract.

1.1.7.3. Contractor personnel shall not, while performing services under this contract advise, recommend, or suggest to persons eligible to receive medical care at Army expense that such persons should receive care from contractor personnel at any place other than at the MTF. Contractor personnel will not refer any patients to any company or service to which they have a direct or indirect involvement (including partnership programs and ancillary services not offered by the MTF).

1.1.7.6. Contractor personnel shall not use Government facilities or other Government property in connection with conducting a private practice.

1.1.7.7. Contractor personnel shall not be an employee of the United States Government if the employment would create a conflict of interest. Contractor personnel who is an employee of the Department of Defense, either military or civilian, shall not be employed unless such person seeks and receives approval in accordance with DoD 5500.7-R and MEDCOM Reg 600-3.

1.2. SCOPE OF WORK: The Contractor shall provide qualified personnel, services, materials, equipment, and supplies that are necessary to perform Radiation Oncology services described in Attachment 1 and throughout the contract for the Fort Belvoir Community Hospital, Department of Radiology, Radiation Oncology clinic.

1.2.1. The Contractor shall comply with all applicable laws, rules, and regulations, including but not limited to those included in Section 3 of the PWS.

1.3. SAFETY REQUIREMENTS: Contractor personnel shall maintain safety and health standards compliant with requirements of the Occupational Safety and Health Administration (OSHA).

1.3.1. CRIME CONTROL ACT OF 1990. No performance under this contract will be allowed without full compliance with the Crime Control Act of 1990 and Department of Defense Instruction 1402.5 dated 19 January 1993. All contract providers having access to Government computer systems and/or providing care to children (17 years of age and under) must be subject of a favorable background investigation of a favorable background investigation. Background checks will be based on fingerprints of individuals obtained by a law enforcement officer and inquiries will be made, based on the Standard Form 86 completed by the contract provider through the Federal bureau of Investigation (FBI) and state criminal history repositories. All individuals who are required to complete the Standard Form 86 Questionnaire for National Security Positions (including individuals who will access CHCS) shall submit the application via the Electronic Questionnaire for Investigation Processing (e-Qip) portal or as otherwise required by the MTF.

1.3.2. All Contractor personnel providing services under this contract must be U.S. citizens.

1.4. SECURITY REQUIREMENTS. The MTFs are restricted access military installations. A Personnel Background Check will be processed. An Identification (ID) badge, the Common Access Card (CAC) and the vehicle registration will not be issued until the background checks are completed and approved by the Fort Belvoir Community Hospital Personnel Security Officer. The CAC card is required for access to Government computer databases and also is given to the security guards when entering the military installation. If a background investigation results in an unfavorable finding, the contracting officer will notify the contractor and the contractor employee will not be granted access to the facility, will not be able to perform services at the facility, and must return all identification badges, CAC cards, and other items issued previously issued by the government in accordance with AR 190-13 and AR 680-10.

1.4.1. Security Identification Badges: Contractor personnel shall comply with the local installation and MTF personnel identification and access requirements. The Contractor is responsible for absences of contractor personnel due to expired identification and access documents.

1.4.2. Each Contractor personnel shall wear a visible Security badge ID, provided by the Military Treatment Facility or the Military Installation in accordance with their guidance. The badge must show the full name, title and if required by the Military the words “Contractor” in front.

1.4.3. Contractor personnel shall turn in the MTF badge, Common Access Card (CAC), and Civilian ID Card to the COR upon termination of their services under this contract.

1.4.4. Contractor personnel shall immediately report any lost or stolen security badges to the COR.

1.5. VEHICLE REGISTRATION:

1.5.1. Contractor personnel operating personal motor vehicles on the installation shall have a valid state operator license for the category of vehicle being operated, and shall comply with any installation requirements regarding motor vehicle use on the installation.

1.5.2. All Contract employees must register their vehicles with the Physical Security Office to obtain an FBCH staff parking decal. The decal shall be administered in accordance with FBCH Instruction 5305.02.

1.5.3. Vehicles, with or without a DoD decal, are subject to search. Contractor personnel may encounter long delays for vehicle inspection and identification checks upon entering and exiting the installation. The government will not reimburse the Contractor for time spent at installation checkpoints. Contractor personnel should plan accordingly and report to work at their scheduled duty time, at their appointed place of duty within the Fort Belvoir Community Hospital.

1.5.4. Contractor personnel shall follow FBCH procedures for removal and turn-in of the vehicle decal upon termination of services under this contract.

1.6. ADP Security: Contractor personnel under this contract shall have access to and/or process information requiring protection under the Privacy Act of 1974. These positions are considered “ADP Sensitive” positions. Compliance with DOD Directive 5200.28, DOD 5200.2-R, AR 25-2 and AR 380-67 (for Army), and applicable regulations for other services, is mandatory for ADP Sensitive positions.

1.7. MEDIA INQUIRIES: The contractor shall not respond to any media inquiries. Any inquiries from the media shall be immediately relayed to the COR who will relay them to the MTF Commander. There shall be no interviews, comments, or any other response without the knowledge and approval of the MTF commander. Other than routine inquiries for external agencies, all other inquiries and complaints shall be brought to the attention of the contractor and contractor employee.

1.8. STANDARDS OF PERFORMANCE:

1.8.1. The government requires that the contractor shall provide technically competent Physicists, Dosimetrists, Radiation Therapist and Oncology RN who will provide services at a standard enabling the MTF to provide a high level of quality health care.

1.8.2. JC Standards. Contractor shall take part in Department or MTF programs as required to meet JC standards.

1.8.3. Other performance evaluation factors will be monitored that are not quantified by numerical measurements which include: contractor providing personnel exceeding the minimum qualification standards; patient customer service comments; provider and contractor relationship with hospital staff/government contracting personnel; compliance with hospital policy and procedures.

1.8.4. Performance Reports, will be provided by the COR annually to ensure acceptable performance of the contract; annual reports provided by COR to Contracting Officer after completion of each performance period will be reported to the DOD Past Performance Information Management System (PPIMS).

1.8.5. MTF Formulary. Contractor personnel on this contract are not authorized to write prescriptions at FBCH on this contract.

1.8.6. Contractor personnel shall be responsible for the security of all patient information.

1.8.7. Neither the Contractor nor any of its personnel shall disclose or cause to disseminate any information concerning operations of military activities. Such action(s) could result in violation of the contract and possible legal actions.

1.8.8. All inquiries, comments or complaints arising from any matter observed, experienced, or learned of as a result of or in connection with the performance of this contract, the resolution of which may require the dissemination of official information, shall be directed to the contracting officer representative (COR) and the contracting officer.

1.8.9. The Contractor shall only conduct business with designated government personnel listed as of contact (POCs). Names of authorized personnel shall be provided to the contractor by the Government, in writing, and updated as necessary throughout the contract period. The Contractor must designate the point of contact prior to the start of contract performance.

1.8.10. U.S. Government records, copies of original results and reports, verified original data, corrected data, and corrected supporting final reports are maintained by contractor personnel, but remain the property of the U.S. Government. These files/results must be surrendered to the COR.

1.8.11. The Fort Belvoir Community Hospital has a robust customer service policy. Contract personnel can have a maximum of 2 substantiated patient complaints per year per employee, but if a complaint is particularly offensive the contract employee may be removed immediately.

1.8.12. Trusted Associate Sponsorship System (TASS).

1.8.13. The Contractor shall comply with agency personal identity verification procedures identified in the contract that implement Homeland Security Presidential Directive-12 (HSPD-12), Office of Management and Budget (OMB) guidance M-05-24, and Federal Information Processing Standards Publication (FIPS PUB) Number 201.

1.8.14. The Contractor shall comply with agency personal identity verification procedures in all subcontracts when the subcontractor is required to have physical access to a federally-controlled facility or access to a Federal information system.

1.8.15. The Contractor shall ensure compliance with the provisions set forth below. For purposes of FAR Clause 52.204-9, the Government will designate a Trusted Agent (TA), and the contractor shall designate a Facility Security Officer (FSO), for this contract. The Government reserves the right to amend or supplement these provisions pursuant to the Changes clause in the contract.

1.8.16. In-processing Requirements: Contractor personnel are prohibited from performing services under this contract absent compliance with the in-processing requirements set forth below.

1.8.17. For every contract service provider, the FSO shall provide the following information to the TA for input into the DEERS/RAPIDS System:

(a) Last Name

(b) First Name

(c) Middle Name

(d) Social Security Number

(e) Date of Birth

(f) E-mail Address (may be either the e-mail address of the incoming individual or the FSO).

1.8.18. The DEERS/RAPIDS Systems will send a notice to the e-mail address provided IAW the above requirement, in which Contractor personnel’s user ID and password are provided. In the event the e-mail message is sent to the FSO, the FSO shall notify the Contractor of the Contractor personnel’s user ID and password.

1.8.19. Contractor personnel shall log into the DEERS/RAPIDS System, and submit an application for acceptance into the System, using the user ID and password provided.

1.8.20. The application will be accepted, returned, or rejected by the TA. Notice as to whether the application has been accepted, returned or rejected will be provided to the individual’s e-mail address provided within 48 hours after submission. If the application is returned or rejected, contractor personnel shall contact the TA and comply with the TA’s guidance to attempt to correct and resolve the issues.

1.8.21. Upon approval of the application, contractor personnel shall receive an e-mail sent to the address provided stating the Common Access Card (CAC) application was approved and to proceed to the Verifying Office (VO) with two forms of identification, one of which must be a photo ID, to obtain a CAC. The e-mail will contain a URL to download the form. Acceptable forms of photo ID include: Driver’s License, Military ID, Passport and Certificate of US Citizenship or Naturalization.

1.8.22. Revalidation Requirements. The TA is required to revalidate all contractor personnel, in the DEERS/RAPIDS System, every 6 months. In the event revalidation is denied, the CAC credentials shall be revoked and the CAC will not be useable to login.

1.8.23. Out-processing Requirements; When contractor personnel’s performance under this contract ceases, the Contractor or FSO shall provide written notice to the TA. The TA will remove Contractor personnel from the DEERS/RAPIDS System. The Contractor shall ensure contractor personnel’s CAC is turned in to the Government IAW the out-processing procedures and further guidance from the Contracting Officer.

1.8.24. The Contractor is responsible for absences of contractor personnel due to expired identification and access documents. Such absences shall not relieve the contractor of its obligation to perform the health care services required under this contract.

1.8.25. Contractor personnel shall immediately report any lost or stolen badges to the COR.

1.8.26. IDENTIFICATION OF PRIVACY ACT. This contract requires the development of a system of records in accordance with the Privacy Act of 1974.

1.9. Government Quality Assessment and Improvement (QA&I):

1.9.1. The Government will monitor the Contractor’s and Contractor personnel’s performance under this contract using the quality improvement/assessment procedures established by MTF. Additionally, the contractor’s performance is subject to scheduled and unscheduled review by a Quality Assurance Evaluator as defined by the MTF QA Plan & AR 40-68.

1.9.2. Quality Control (QC). The Contractor shall establish and maintain a complete Quality Control Plan that shall ensure the requirements of the contract are provided as specified in Attachment 1 of the PWS. Within thirty (30) calendar days after contract award, three copies of a comprehensive written QCP shall be submitted to the COR and within five (5) working days when changes are made thereafter. The QCP will be sent to the Contracting Officer for approval.

1.9.3. Productivity Standards. Acceptable measures include:

1.9.3.1. A maximum of 2 substantiated complaints per year per contract employee. If a complaint is particularly offensive the contract employee may be removed immediately.

1.9.3.2. Department/clinic supervisory personnel will monitor contractor personnel performance through Government information systems, records, patient records, customer service information, contractor reports and time sign-in/out sheets. Contractor personnel performance will be monitored the same as other military and Government nurses and medical technicians with respect to MTF and department quality improvement processes.

1.9.3.3. Contractor shall maintain a fill rate of 95% for all scheduled hours.

1.10. SCHEDULE/PERIOD OF PERFORMANCE:

1.10.1. LEAD PHYSICIST: The Lead Physicist shall perform services as specified on a monthly schedule established by the Department Chief. The Lead Physicist will work a normal 8 hour duty day between the hours of 0600-1900. A normal workweek consists of 40 hours a week, including weekends and Federal Holidays. If, during duty hours, the physicist is required to remain past the normal duty day to facilitate patient care, the hours will be billed under unscheduled hours. Work days will include a 30 minute unpaid lunch period. Every effort should be made to schedule a 30 minute lunch break between the hours of 1100 and 1300. The contract provides one level of compensation regardless of when the hours are worked, i.e., weekends, holidays, etc.

1.10.2. PHYSICIST: The Medical Physicist shall perform services as specified on a monthly schedule established by the Department Chief. The Physicist will work a normal 8 hour duty day between the hours of 0600-1900. A normal workweek consists of 40 hours a week, including weekends and Federal Holidays. Work days will include a 30 minute unpaid lunch period. Every effort should be made to schedule a 30 minute lunch break between the hours of 1100 and 1300. If during duty hours the physicist is required to remain past the normal duty day to facilitate patient care, the hours will be billed under unscheduled hours. The contract provides one level of compensation regardless of when the hours are worked, i.e., weekends, holidays, etc.

1.10.3. RADIATION THERAPISTS: The Radiation Therapists will work a normal 8 hour duty day between the hours of 0600-1900. A normal workweek consists of 40 hours a week, including weekends and Federal Holidays. Work days will include a 30 minute unpaid lunch period. Every effort should be made to schedule a 30 minute lunch break between the hours of 1100 and 1300.

1.10.3.1. Radiation Therapist On-Call Responsibilities: Radiation Therapists will be scheduled for on-call duties as determined by the Department Chief. On-call coverage is performed on weekends and Federal Holidays after normal duty hours. A pager shall be shared by therapists. When paged, the contract therapist will respond telephonically within 20 minutes. If it becomes necessary for the therapist to go to the MTF, he/she will arrive as soon as possible after responding to the page, but not later than 30 minutes. While on call the contract therapist will be paid a flat fee for carrying the pager. If the contract therapist has to report to the MTF, he/she will be paid for the period of time that they are at the MTF and seeing authorized patients at the regular scheduled rate.

1.10.4. DOSIMETRISTS: The Dosimetrist will work a normal 8 hour duty day between the hours of 0600-1900. A normal workweek consists of 40 hours a week, including weekends and Federal Holidays. The contract provides one level of compensation regardless of when the hours are worked (i.e., weekends, holidays, etc.). Work days will include a 30 minute unpaid lunch period. Every effort should be made to schedule a 30 minute lunch break between the hours of 1100 and 1300.

1.10.5. ONCOLOGY REGISTERED NURSE (OCN): Shall provide routine services Monday – Friday, between the hours of 0600 – 1900 hours. A normal work week consists of 40 hours a week, including weekends and Federal Holidays. Work days will include a 30 minute unpaid lunch period. Every effort should be made to schedule a 30 minute lunch break between the hours of 1100 and 1300.

1.10.6. The contractor must designate a single POC for notification of absences to the COR/Contracting Officer on award of contract. This person must be available 24/7 at the telephone number specified and furnished by the Contractor. Any changes to POC designation must be reported to the COR immediately.

1.10.7. Absences. When a scheduled contractor employee has not reported for duty during a scheduled shift, the contractor employee must contact the contractor who will in turn notify the COR and/or the government designated representative.

1.10.8. Absences due to emergency shall be called into the COR and clinic chief or his/her designated representative. If other than regular business hours contractor personnel must contact one of the following numbers:

Department Chief: 571-231-2422 Designated Representative: 571-231-2421

1.10.9. Absences such as vacations, shall be coordinated and approved at least 30 days in advance and mutually agreed upon by the department director, COR, and contractor. Scheduled absences shall be limited to two (2) weeks.

1.10.10. In the event a Dosimetrist or a Radiation Therapist is absent for more than two weeks the Contractor shall provide a temporary backfill until the Contractor employee returns.

1.10.11. Contractor personnel working under this contract shall be paid only for hours actually worked at the hourly rates established in the contract. Contractor personnel will have a 30-minute unpaid lunch period. Payment to the Contractor will not be made for temporary work stoppage due to circumstances beyond the control of the Medical Treatment Facility, such as acts of god, inclement weather, power outages, or temporary closing of facilities.

1.10.12. Interviews. There will be no interviews conducted by government personnel.

1.10.13. Facility Closures: During anticipated closure of the facility due to command declared training holidays, administrative leave granted to the entire government staff, or other closure, contractor personnel will be required to perform services, unless specifically scheduled otherwise. In the event of unplanned closure of the facility due to natural disasters, military emergency, or severe weather, contract workers who are scheduled to work, shall report to work unless notified otherwise. Unless directed otherwise by the Department Chief, as contract employees are deemed “essential” these personnel will be required to report for duty during Facility Closures.

1.10.13.1. The Government has identified all or a portion of the contractor services performed under this Contract as essential contractor services in support of mission essential functions. The contractor provided services that have been determined to be essential contractor services in support of mission-essential functions are Radiation Oncology Services.

1.10.14. Federal Holidays: The contractor will not be paid on federal holidays unless contractor personnel are scheduled to work on a holiday and will be paid only for hours worked at the hourly rate established in the contract.

1.10.15. Holidays: The following is a list of legal federal holidays as referred to elsewhere in the contract/task order. Contractor personnel may be required to work on legal holidays as determined by the Department Chief.

New Year’s Day, January 1st Martin Luther King’s Birthday, 3rd Monday in January President’s Day, 3rd Monday in February Memorial Day, Last Monday in May Independence Day, July 4th Labor Day, 1st Monday in September Columbus Day, 2nd Monday in October Veteran’s Day, November 11th Thanksgiving Day, 4th Thursday in November Christmas Day, December 25th

NOTE: Any of the above holidays falling on a Saturday will be observed on the preceding Friday; holidays falling on a Sunday will be observed on the following Monday. Any holidays that are declared by Presidential Executive Order shall be observed in the same manner as the holidays listed above (see 1.9.14.). If the area in which contractor personnel is scheduled to work is closed due to the holiday and the employee is not required to report in, payment will not be made for those hours. Closures of the installation due to inclement weather or other such acts of God shall be handled in the same manner and contractor personnel will not be paid.

1.10.16. Contractor personnel may be required to extend the duty hours to ensure completion of the scheduled patient treatment or in cases of emergencies. Contractor personnel shall be paid the contract hourly rate until Contractor personnel leaves the MTF premise. Hours worked do not include travel to and from the MTF.

1.10.17. In the event Contractor personnel is required to work beyond the normal duty hours to ensure completion of scheduled patient treatment or in cases of…