Questions_-_HSBP1017R0015_3-27-17.xlsx

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Language and Administrative Services
Solicitation number
HSBP1017R0015
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Response to questions #6

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Qs

Solicitation SectionPage #QuestionResponse
Attachment B and Attachment CRow 6 of the Base through Option 4 worksheets of Attachment B - Pricing Schedule list "HQ, Washington, DC" as a location. Is this the ARO listed in Attachment C as being located in Falls Church, VA? If not, please indicate where on Attachment B we are to price the ARO (SOW 4.5).Tyson's Corner, VA is the Falls Church, VA location.
Row 5 of the Base through Option 4 worksheets of Attachment B - Pricing Schedule list "HQ, Tyson's Corner, VA (PART TIME) as a location. Is the Tysons Corner location part of the ARO (SOW 4.5)?Yes.
Past PerformanceIf a contractor (the Protégé) submitting a proposal against this requirement has an active DHS Mentor Protégé agreement in place with a major subcontractor (the Mentor) - with major defined as receiving more than 20% workshare - can the Contractor (Protégé) submit a past performance questionnaire using the subcontractor's (Mentor) past performance as one of the three required past performance references?Past performance is acceptable from a Subcontractor that will perform major or critical aspects of the requirement.
A lot of the contract's locations are airports or business districts where parking is expensive. Does the Government provide parking space at the job locations for contract staff?It varies by airport, CBP may have an assigned parking provided by the airport or employees are required to pay for parking, or receive the Public Transportation Incentive Program (PTIP). Either way, the clerical staff will most likely be required to pay unless CBP has additional parking available. Clerical staff is not able to seek PTIP assistance.
Has the contract significantly changed (increased/decreased) in hours from the previous award?Yes, increased significantly.
SOW 4.5Are the Admissibility Review Office (ARO) Responsibilities in Section 4.5 of the SOW responsibilities of the Contractor or the Government?Specific activities planned for ADMIN services related to the I-192 group:

• Mail processing, incoming and outgoing

• Collating packets and placing into work folders

• Assistance with managing filing systems

• Additional clerical work as assigned

SOW 4.1For the ECs, does the Government provide GOES (Global Online Enrollment System) training?Yes.
SOW 4.3 -Reporting, Training, and Customer ServiceAre the tasks defined in SOW section 4.3 performed at Government location(s) or Contractor facility?Government location.
SOW 4.3 -Reporting, Training, and Customer ServiceAre the tasks defined in SOW Section 4.3 performed by billable staff at Government locations or non-billable contract staff working at contractor location(s)?This will be the task of contract staff at Government locations.
GeneralDoes the Govt. require the Contractor to assign a PM to interface with the Govt. and manage the contract?Yes, the Contractor should have a POC that will manage the contract, however it is not one of the clerical positions on the contract and should be covered in the overhead of the fully burdened rates.
SOW 4.4 - ESTAFor ESTA, does the Government provide training on TRIP letters, responses, etc.?Yes.
SOW 4.5 - AROFor the ARO, are the responsibilities of the Contract staff as listed:

1. Review and adjudicate nonimmigrant temporary waiver recommendations by the U.S. Department of State (DOS) for aliens identified as ineligible for a visa and admission to the United States but eligible for relief under §212(d)(3)(A)(i) of the Immigration and Nationality Act (INA) and;

2. Review and adjudicate temporary waiver applications submitted directly to CBP by aliens under §212(d)(3)(A)(ii) of the INA.

3. Review and adjudicate permanent waivers for the previously removed alien that is inadmissible under INA § 212(a)(9) in the manner stipulated in 8 C.F.R. §That is the description of the ARO section, the clerical staff will be doing basic administrative work not specific to their area of expertise.
SOW 8.3 - OvertimeSection 8.3 of the SOW states Government anticipates the need for overtime. However, no overtime rates are being requested by the Government. Please confirm this is correct.Attachment B (Price Schedule) does include OT rates on the far right column. OT rates are required.
SOW 8.6.2 - PALMS trainingGovt. will provide access to DHS PALMS system for training - please confirm that this access will be provided at Government locations and training can be completed at Government locations?Correct.
SOW 4.1SOW 4.1 indicates the tasks listed in 4.1.1 through 4.1.21 are specific to the Blaine, El Paso, San Luis, and Nagales Enrollment Centers. Can we assume the same or similar tasks also apply to the other Enrollment Centers?Similar.

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