Language_and_Administrative_Services_TTP_Questions_24Mar17.docx

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Language and Administrative Services
Solicitation number
HSBP1017R0015
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Response to questions #4

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The below questions are submitted re Solicitation HSBP1017R0015, Language and Administrative Services Trusted Traveler Program

RFP Reference and Page
Discussion / Question
Solicitation NACIS
Can the Government clarify why NAICS 561320 for Temporary Help Services is being used when the positions will be full time and also some staff have been in place since 2011? Would the Government consider NAICS 561110 which is Office Administrative Services or NAICS 541611 or 541618?

A. The NAICS code will remain 561320, however vendors who are Women-Owned Small Businesses under 561110, 541611 or 541618 would still be eligible.

Pricing
Can the Government provide its required validity period for pricing?

A. Proposals need to be valid for 120 days.

HSP1017R0015

Past Performance Factor Can the Government clarify why past performance from a Subcontractor cannot be included and reconsider subcontractor past performance use?

A. Amendment A00002 clarified that past performance is acceptable from a Subcontractor that will perform major or critical aspects of the requirement.

HSP1017R0015

Will the Government allow TNR 11point for proposal content and no lower than 9 point for tables and graphics?

A. This should be acceptable.

SOW_17_March_2017

4.3 Reporting, Training and Customer Service

Can the Government please update that SOW to take out “The Contractor Shall”? In previously answered questions where the Government has said they will perform those tasks?

A. An example of when one-on-one training may be required by the Contractor would be at locations with multiple positions are in place. A seasoned contract personnel may need to provide training for a new contract personnel. The training that pervious responses was referring to that will be provided by the Government is web-based training that is required annually to maintain system access.

File details come from the government source that posted it. Updated .