Amendment 0002.pdf

AMENDMENT OF SOLICITATION/MODIFICATION OF CONTRACT

Except as provided herein, all terms and conditions of the document referenced in Item 9A or 10A, as heretofore changed, remains unchanged and in full force and effect.

15A. NAME AND TITLE OF SIGNER (Type or print)

30-105-04EXCEPTION TO SF 30

APPROVED BY OIRM 11-84

STANDARD FORM 30 (Rev. 10-83) Prescribed by GSA

FAR (48 CFR) 53.243

The purpose of this amendment is to 1) Revise paragraph (c) of FAR provision 52.212-1 Instructions to Offerors--Commercial Items (JUNE 2008) by adding to the addendum of the provision that is included in the RFP. 2) Revise paragraph 3 entitled, "Pre-Proposal Conference and Site Visit" of the Instruction to Offerors Section of the RFP.

1. CONTRACT ID CODE PAGE OF PAGES

J 1 8

16A. NAME AND TITLE OF CONTRACTING OFFICER (Type or print)

16C. DATE SIGNED

BY 16-Dec-2011

16B. UNITED STATES OF AMERICA15C. DATE SIGNED15B. CONTRACTOR/OFFEROR

(Signature of Contracting Officer)(Signature of person authorized to sign)

8. NAME AND ADDRESS OF CONTRACTOR (No., Street, County, State and Zip Code) X HQ0236-12-R-0001

X 9B. DATED (SEE ITEM 11)

12-Dec-2011

10B. DATED (SEE ITEM 13)

9A. AMENDMENT OF SOLICITATION NO.

11. THIS ITEM ONLY APPLIES TO AMENDMENTS OF SOLICITATIONS

X The above numbered solicitation is amended as set forth in Item 14. The hour and date specified for receipt of Offer is extended, X is not extended.

Offer must acknowledge receipt of this amendment prior to the hour and date specified in the solicitation or as amended by one of the following methods:

(a) By completing Items 8 and 15, and returning 1 copies of the amendment; (b) By acknowledging receipt of this amendment on each copy of the offer submitted;

or (c) By separate letter or telegram which includes a reference to the solicitation and amendment numbers. FAILURE OF YOUR ACKNOWLEDGMENT TO BE RECEIVED AT THE PLACE DESIGNATED FOR THE RECEIPT OF OFFERS PRIOR TO THE HOUR AND DATE SPECIFIED MAY RESULT IN

REJECTION OF YOUR OFFER. If by virtue of this amendment you desire to change an offer already submitted, such change may be made by telegram or letter, provided each telegram or letter makes reference to the solicitation and this amendment, and is received prior to the opening hour and date specified.

12. ACCOUNTING AND APPROPRIATION DATA (If required)

13. THIS ITEM APPLIES ONLY TO MODIFICATIONS OF CONTRACTS/ORDERS.

IT MODIFIES THE CONTRACT/ORDER NO. AS DESCRIBED IN ITEM 14.

A. THIS CHANGE ORDER IS ISSUED PURSUANT TO: (Specify authority) THE CHANGES SET FORTH IN ITEM 14 ARE MADE IN THE

CONTRACT ORDER NO. IN ITEM 10A.

B. THE ABOVE NUMBERED CONTRACT/ORDER IS MODIFIED TO REFLECT THE ADMINISTRATIVE CHANGES (such as changes in paying office, appropriation date, etc.) SET FORTH IN ITEM 14, PURSUANT TO THE AUTHORITY OF FAR 43.103(B).

C. THIS SUPPLEMENTAL AGREEMENT IS ENTERED INTO PURSUANT TO AUTHORITY OF:

D. OTHER (Specify type of modification and authority)

E. IMPORTANT: Contractor is not, is required to sign this document and return copies to the issuing office.

14. DESCRIPTION OF AMENDMENT/MODIFICATION (Organized by UCF section headings, including solicitation/contract subject matter where feasible.)

10A. MOD. OF CONTRACT/ORDER NO.

2. AMENDMENT/MODIFICATION NO. 5. PROJECT NO.(If applicable)

6. ISSUED BY

3. EFFECTIVE DATE

16-Dec-2011

CODE

DSCA GEORGE C. MARSHALL CENTER

CONTRACTING BRANCH

UNIT 24502

APO AE 09053-4502

HQ0236 7. ADMINISTERED BY (If other than item 6)

4. REQUISITION/PURCHASE REQ. NO.

CODE

See Item 6

FACILITY CODECODE

EMAIL:TEL:

HQ0236-12-R-0001

SECTION SF 30 BLOCK 14 CONTINUATION PAGE

SUMMARY OF CHANGES

SECTION SF 1449 - CONTINUATION SHEET

The following have been modified:

ADDENDUM TO FAR 52.212-1

1) The Government reserves the right to conduct discussions if the Contracting Officer later determines them to be necessary. If the Contracting Officer determines that the number of proposals that would otherwise be in the competitive range exceeds the number at which an efficient competition can be conducted, the Contracting Officer may limit the number of proposals in the competitive range to the greatest number that will permit an efficient competition among the most highly rated proposals.

2) Paragraph C of the provision is revised to read as follows: “Period for acceptance of offers. The offeror agrees to hold the prices in its offer firm for 90 calendar days from the date specified for receipt of offers, unless another time period is specified in an addendum to the solicitation.

INSTRUCTION TO OFFERORS

(1) SUBMISSION REQUIREMENTS

In its response, the offeror must address all factors:

Factor A Experience Factor B Past Performance Factor C Sample Menus Factor D Service Levels Factor E Price

Factor A – Experience

Submission Requirements: Offerors shall provide documentation to demonstrate the offeror’s (or major subcontractor’s) experience in providing full service dining facility services that are relevant to the services required by this solicitation. A “major subcontractor” is defined as any subcontractor that performs 50% or more of a task performed under this contract. Offerors shall submit up to a total of three (3) most recent, relevant projects. If proposing major subcontractors, contractors may elect to submit subcontractor projects; however the total number of projects is limited to three for the entire team. If the offeror submits more than three relevant projects, the Government shall evaluate the first three and disregard any other project information received thereafter. Relevant experience may include work with Federal, State and Local Governments as well as commercial customers.

Submitted information shall not include projects performed outside of five (5) years preceding the closing date of the RFP. For each project identified that has a period of performance within three years from the date of this solicitation, offerors shall provide reference information required by the Past Performance Factor. Offerors shall also forward the Past Performance Questionnaire to references as directed by Factor B. For each project identified under this Factor, offerors shall provide the following information:

1. Contract identification number;

2. Contract title and general scope of the contract;

3. Contracting agency or organization and user organization (if different from the contracting agency);

4. Contract award date and period of performance;

5. Contract value at time of award (total and per year);

6. Final (or current) contract dollar value, including all modifications and exercised options, with an explanation of any cost growth;

7. Type of contract (Cost Plus Award Fee; Indefinite Delivery Indefinite Quantity; Firm Fixed Price, etc.);

8. Prime contractor’s name and function(s) performed under this contract;

9. Major subcontractors’ name(s) and function(s) performed under this contract;

10. Primary place of performance of contract requirements;

11. Identify the portion of the total contract value (per year) self-performed by your firm;

12. Identify if meals were prepared for and served to a guest/patron population that was largely international

(i.e., non U.S.)

13. Indicate if your firm developed the menus or if menu cards were developed by another entity; and

14. Describe, in detail, the services performed by your firm and clearly describe the relevance of this project to the solicitation (e.g. similarity of the services provided; similarity of proposed methods, procedures, significant lessons learned; and difficulties encountered).

Factor B – Past Performance

Submission requirements: Offerors shall provide at least two references for each project identified under the Experience factor that has a performance period within the last three years. Contracts provided may include those entered into by the Federal Government, agencies of state and local Governments and commercial customers. Each reference should include the current name, email address, mailing address, and telephone and fax numbers for the Administrative Contracting Officer and Technical Representative (or equivalent for commercial contracts).

Additionally, offerors shall forward the Past Performance Questionnaire to the reference provided to complete the Questionnaire and return it to the designated Government point of contact by the proposal due date. The Government reserves the right to obtain information for use in the evaluation of past performance from any and all sources including sources outside the Government. The following is the past performance questionnaire:

Past Performance Questionnaire GCMC Dining Facility Services

The contractor listed below is being considered in a Source Selection by the the George C. Marshall European Center for Security Studies (GCMC) in Garmisch, Germany. Please provide us with comments regarding the named contractor's past performance. Your comments are considered Source Selection Sensitive; therefore, you are advised that the Federal Acquisition Regulation (15.1004) prohibits the release of the names of the individuals providing reference information about a contractor’s past performance. In order to maintain the integrity of the source selection process, we respectfully request you do not divulge the name of the contractor nor discuss your comments on this questionnaire with any other individuals. Please fax or e-mail this form as soon as possible and preferably no later than 12 PM CET on January 11, 2012 to: Brian Kehoe at +49 (0) 8821 750 2554 or brian.k.kehoe@marshallcenter.org.

The following background information of our requirement is provided for your consideration when completing this Questionnaire:

The GCMC is an international educational institution funded by the United States Department of Defense and the German Ministry of Defense. The GCMC’s College of International and Security Studies (CISS) and Outreach Program Directorate (OPD) conduct a variety of unique programs involving to date guests from 62 countries.

Programs are taught in three languages: English, German and Russian. Programs range in duration from one (1) day to sixteen (16) weeks. The GCMC’s Program Language Training Center Europe (PLTCE) conducts language training for US and International government and civilian employees serving in the field. In addition to these programs, the GCMC routinely hosts Distinguished Visitors and conducts special events.

The Marshall Center Dining Hall (MCDH) is a dining facility providing for the nutritional needs of the GCMC guests seven (7) days a week. The MCDH supports the mission by providing a first class restaurant style environment allowing the GCMC guests to continue dialogue outside the classroom environment. This model is different from the US Army Dining Facility system and should emulate food service operations found in Colleges and Universities as well as business and industry dining facilities.

__________________________(the contractor shall fill in its name before sending the form to references) is being considered as a dining facility contractor at the GCMC.

Offeror Name:

Reference: Company/ Customer name:

Point of contact (POC):

POC title:

POC phone number:

POC email address:

Contract number:

1. Please describe the extent to which this company provided your organization the full range of dining facility services to include menu development, preparation, and serving custodial, mess attendant, equipment maintenance, and other related services.

2. Describe the type of population served at the dining facility and the extent to which the patron population is non- US personnel.

3. Did this company develop the daily menus to be served or were meals prepared in accordance with prescribed menu cards provided by your organization.

4. How long have you received, or did you receive full-service dining facility services from this company?

5. Does, or did, this company provide your organization with quality and nutritious meals?

6. Do you have any quantitative method(s) for measuring the quality and/or effectiveness of services and products?

If so, would you share with us? If not, how would you rate customer satisfaction? Excellence - at least 80% of the customers were fully satisfied; Very Good - between 60 - 80% satisfied; Satisfactory - between 50 - 60% satisfied;

Marginal - between 40 - 50% satisfied; and Unsatisfactory - less than 40% overall satisfaction.

7. Was the company able to adapt to the needs of your organization as far as dietary requirements, and/or diversity of individuals being served, be the diversity cultural or age or any other definition of diversity.

8. Please describe the demographics of the patrons who used your dining facility (cultural backgrounds and ages).

If mixed in culture and/or age, did any one culture or age group favor the performance any more than others? If so, which cultural group and or what age group?

9. Please comment on the professionalism of the personnel assigned by the contractor to provide these services?

Were they courteous and professional in their conduct?

10. Were there any food handling, sanitation, or health code violations recorded during the contract period?

11. Were you ever disappointed with the responsiveness or the ability of the contractor to fulfill their obligations under your contract with them? Was the service provided evaluated as satisfactory by the contracting officer at all times during the contract period? Was the service provided evaluated as above satisfactory by the contracting officer at any time during the contract period?

12. Would you take your family, or a distinguished visitor to eat at the facility?

13. Was there a high employee/management turnover? If so, was there a reason given?

14. What is the one BEST compliment you can give the company?

15. What is the one MOST important improvement you would recommend this company make?

16. Would you recommend this contractor to others interested in procuring similar services? If yes, why? If no, why?

17. Would you hire this contractor again if given the opportunity? If yes, why? If no, why?

SIGN AND PRINT NAME AND TITLE OF EVALUATOR DATE

Evaluator’s additional remarks/comments:

Factor C – Sample Menus

Submission Requirements: Offerors shall provide sample menus for breakfasts, lunches and dinners for a four-week period that demonstrate the quality and variety of the foods that will be offered to the Marshall Center dining facility guests/patrons.

Factor D – Service Levels

Submission Requirements: Offerors shall provide a detailed description of any service levels being proposed, either from the list of “desired items” contained in the solicitation (Technical Exhibit 8) and/or other enhancements proposed at the offerors’ discretion that exceed the minimum requirements of the contract. The Government reserves the right to incorporate into the resultant contract any or all service levels offered by the succesful offeror which both conform to and exceed the minimum requirements of the solicitation and add value to the Marshall Center dining experience.

Factor E – Price

Submission requirements: Offerors shall provide firm fixed unit and total prices for all line item descriptions of the solicitation (SF1449). Not-to-exceed (NTE) prices are established in Technical Exhibit 7 of the request for proposal for each line item in the pricing schedule. Proposals exceeding the NTE prices in the solicitation for each line item in the pricing schedule will not be considered. All proposals shall be submitted in US Dollars.

(2) FORMAT OF PROPOSALS

(a) The offeror shall submit his offer in two separate parts, individually titled as set forth below. The contractor shall e-mail copies to Mr. Brian Kehoe at brian.k.kehoe@marshallcenter.org. The e-mail/electronic copy must be received by Mr. Kehoe no later than the date and time specified in block 8 of the SF 1449.

PART I TECHNICAL PROPOSAL

(Factors A, B, C, and D)

PART II PRICE PROPOSAL

(Factor E)

(b) The two parts of the above written submissions shall be independent of each other and in binders or folders.

The offerors are cautioned that no reference to the proposed prices/cost shall be made in the Technical Proposal.

The Technical Proposal shall be presented in the English language in a clear and logical manner. The Technical Proposal must be confined to essential matters sufficient to permit a thorough analysis.

(c) Offerors shall submit electronic copies and paper copies of Part I and II proposals to Mr. Brian Kehoe at brian.k.kehoe@marshallcenter.org.

(3) PRE-PROPOSAL CONFERENCE AND SITE VISIT

(a) A pre-proposal conference and site visit will be held at the Artillery Kaserne, Building 253, Room K01, in Garmisch-Partenkirchen, Germany, on Thursday, 5 January 2012, at 0900, local time.

(b) This event will be held for the benefit of prospective offerors and to answer questions. Any questions regarding the solicitation, work requirements, or award procedures should be delivered by 1500 CET., 3 January 2012, to the attention of Mr. Brian Kehoe. Facsimile questions may be sent to the attention of Mr. Kehoe at (0)8821-750-2554, or by email to: brian.k.kehoe@marshallcenter.org.

(c) Reservations must be submitted by 10:00 am, local time, on 29 December 2011. Reservation requests must include the following information:

Company Name Representative(s) Name (Last name, First name) Passport Number/ID Number Citizenship Date of Birth And if arriving on the base by vehicle, then the vehicle type and plate number

52.212-2 EVALUATION--COMMERCIAL ITEMS (JAN 1999)

(a) The Government will award a contract resulting from this solicitation to the responsible offeror whose offer conforming to the solicitation will be most advantageous to the Government, price and other factors considered. The following factors shall be used to evaluate offers:

All offers received timely and in accordance with Federal Acquisition Regulation (FAR) 52.212-1 will be evaluated.

This acquisition will use trade-off analysis to make a best value award decision. Source selection will incorporate trade-off techniques and will be made based on an integrated assessment of each offeror’s proposal. As such, the Government may award to an offeror who has not offered the lowest price or the highest rated technical offer.

The Government will award a contract resulting from this solicitation to the responsible offeror whose offer conforming to the solicitation will be most advantageous to the Government. Offers will be evaluated based on the stated evaluation factors.

Adjectival ratings will be used to rate all technical factors. Each of the evaluation rating terms is further defined below.

Experience, Past Performance, and Sample Menus are of equal importance. Service Levels is less important than any of the other three technical factors. When combined, the technical factors are significantly more important than price.

Factor A – Experience

The Government will evaluate the depth, recency and relevancy of the offeror’s (or major subcontractor’s) experience as compared to the services required by this solicitation. Relevant experience includes contracts operating in similar working environments and contracts involving services that are considered to be similar in scope, magnitude, and complexity when compared to the requirements described in this solicitation (e.g., coordinating food service delivery in a European environment and providing full-service dining facility services to international patrons on a U.S. Government installation in Europe).

Factor B – Past Performance

The Government will evaluate the recency, relevancy, source of the information, context of the data, and general trends in the offeror’s (and major subcontractor’s) past performance. “Recent past performance under this requirement is defined as contracts that have a period of performance occurring within the last three years from the date of issuance of this solicitation. Past performance information that is found to be neither current nor recent will be rated neutral. Relevant past performance under this requirement is defined as performance under firm fixed price contracts operating in similar working environments and contracts involving services that are considered to be similar in scope, magnitude and complexity when compared to the requirements described in this solicitation. This evaluation is separate and distinct from the Contracting Officer’s responsibility determination. The assessment of the offeror’s past performance will be used to evaluate how well he/she has performed similar services in the past.

Offerors lacking relevant past performance history will not be evaluated favorably or unfavorably for past performance.

Factor C – Sample Menus

The Government will evaluate the quality of the meal services being offered to determine the extent to which proposed menus are considered appetizing and varied from week to week. Appetizing meals are defined as meals that conform to the general guidelines in Technical Exhibit TE-2 and appeal to the regional tastes of the Marshall Center guest/patron population.

Factor D – Service Levels

The Government will evaluate the extent to which the proposed service levels add value to the Marshall Center dining experience. Offerors who do not submit any service levels or offer service levels deemed to be of no value will not be evaluated favorably or unfavorably for this Factor and will receive a neutral rating.

Factor E - Price

All prices, including options, will be evaluated for reasonableness. All proposals shall be stated in US dollars.

Technical Exhibit 7 of the solicitation includes not-to-exceed prices for each line item in the pricing schedule. The not-to-exceed values of this contract represent the maximum price the Government is willing to pay for all services and quality features required under the contract, to include all desired service levels identified in Technical Exhibit 8 and/or otherwise proposed by the offeror. Proposals that exceed the not-to-exceed prices stated in the solicitation for each line item in the pricing schedule will not be considered.

(End of Summary of Changes)