HC1047-18-R-4002_Nov162017.pdf

CODE

(Hour)

PAGE(S)

until 11:00 AM local t ime 02 Jan 2018

X

A X B X C

D

EX

X G F 49 - 59

60 - 76 X H 77 - 85 michelle.l.rand.civ@mail.mil

RATING PAGE OF PAGES

7. ISSUED BY

(Date)

IMPORTANT - Award will be made on this Form, or on Standard Form 26, or by other authorized official written notice.

Previous Edition is Unusable 33-134 STANDARD FORM 33 (REV. 9-97)

Prescribed by GSA FAR (48 CFR) 53.214(c)

1 85

(If other than Item 7)

15A. NAME 16. NAME AND TITLE OF PERSON AUTHORIZED TO

AND

ADDRESS SIGN OFFER (Type or print)

OF

OFFEROR

AMENDMENT NO. DATE

15B. TELEPHONE NO (Include area code) 17. SIGNATURE15C. CHECK IF REMITTANCE ADDRESS

IS DIFFERENT FROM ABOVE - ENTER

SUCH ADDRESS IN SCHEDULE.

18. OFFER DATE

1. THIS CONTRACT IS A RATED ORDER

UNDER DPAS (15 CFR 700)

2. CONTRACT NO.

HC1047 8. ADDRESS OFFER TO

See Item 7

9. Sealed offers in original and 1 copies for furnishing the supplies or services in the Schedule will be received at the place specified in Item 8, or if handcarried, in the depository located in

CAUTION - LATE Submissions, Modifications, and Withdrawals: See Section L, Provision No. 52.214-7 or 52.215-1. All offers are subject to all terms and conditions contained in this solicitation.

10. FOR INFORMATION

CALL:

A. NAME (NO COLLECT CALLS)

MICHELLE L. RAND 301-225-4084

11. TABLE OF CONTENTS

SOLICITATION/ CONTRACT FORM

SUPPLIES OR SERVICES AND PRICES/ COSTS

2 - 5

X I CONTRACT CLAUSES

DESCRIPTION/ SPECS./ WORK STATEMENT X

PACKAGING AND MARKING

6 - 24 J LIST OF ATTACHMENTS

INSPECTION AND ACCEPTANCE

DELIVERIES OR PERFORMANCE

26 - 27 X K REPRESENTATIONS, CERTIFICATIONS AND

OTHER STATEMENTS OF OFFERORS

CONTRACT ADMINISTRATION DATA 28 - 32 X

SPECIAL CONTRACT REQUIREMENTS

OFFER (Must be fully completed by offeror) 33 - 39 X M

L INSTRS., CONDS., AND NOTICES TO OFFERORS

EVALUATION FACTORS FOR AWARD

NOTE: Item 12 does not apply if the solicitation includes the provisions at 52.214-16, Minimum Bid Acceptance Period.

is inserted by the offeror) from the date for receipt of offers specified above, to furnish any or all items upon which prices are offered at the price set opposite each item, delivered at the designated point(s), within the time specified in the schedule.

13. DISCOUNT FOR PROMPT PAYMENT

(See Section I, Clause No. 52.232-8)

14. ACKNOWLEDGMENT OF AMENDMENTS

(The offeror acknowledges receipt of amendments

AMENDMENT NO. DATE

to the SOLICITATION for offerors and related documents numbered and dated):

FACILITY

12. In compliance with the above, the undersigned agrees, if this offer is accepted within calendar days (60 calendar days unless a different period

SOLICITATION, OFFER AND AWARD

X

(X) SEC. DESCRIPTION (X) SEC. DESCRIPTION PAGE(S)

PART I - THE SCHEDULE

26. NAME OF CONTRACTING OFFICER (Type or print) 27. UNITED STATES OF AMERICA 28. AWARD DATE

EMAIL:TEL: (Signature of Contracting Officer)

CODE CODE

B. TELEPHONE (Include area code) C. E-MAIL ADDRESS

AWARD (To be completed by Government)

19. ACCEPTED AS TO ITEMS NUMBERED 20. AMOUNT 21. ACCOUNTING AND APPROPRIATION

22. AUTHORITY FOR USING OTHER THAN FULL AND OPEN COMPETITION:

10 U.S.C. 2304(c)( ) 41 U.S.C. 253(c)( ) (4 copies unless otherwise specified)

23. SUBMIT INVOICES TO ADDRESS SHOWN IN ITEM

24. ADMINISTERED BY (If other than Item 7) CODE 25. PAYMENT WILL BE MADE BY CODE

PART IV - REPRESENTATIO NS AND INSTRUCTIO NS

PART III - LIST O F DO CUMENTS, EXHIBITS AND O THER ATTACHMENTS

40 - 47

PART II - CO NTRACT CLAUSES

DEFENSE INFORMATION SYSTEMS AGENCY

6910 COOPER AVENUE

FT. MEADE MD 20755

FAX:

TEL:

FAX:

TEL:

NOTE: In sealed bid solicitations "offer" and "offeror" mean "bid" and "bidder".

SOLICITATION

6. REQUISITION/PURCHASE NO.5. DATE ISSUED

16 Nov 2017

4. TYPE OF SOLICITATION

SEALED BID (IFB)

NEGOTIATED (RFP)

[ X ]

3. SOLICITATION NO.

HC104718R4002

Section B - Supplies or Services and Prices

SECTION B

B.1. MAXIMUM CONTRACT CEILING AND MINIMUM CONTRACT GUARANTEE

(a) Maximum. The maximum Contract ceiling value of all task orders in this single award procurement is established at $200,000,000.00 dollars.

(b) Minimum. The minimum guaranteed award amount for this Indefinite-Delivery, Indefinite-Quantity (ID/IQ) Contract is $10,000.00 dollars for the full term of the Contract. The minimum guarantee only applies if the awardee does not receive a task order within the base period of performance. The minimum guarantee of this ID/IQ contract is anticipated to be fulfilled/obligated with the issuance of Task Order 1.

(c) The Government has no obligation to issue Task Orders to the Contractor beyond the amount specified in paragraph (b).

B.2. TASK ORDER CONTRACT TYPES

This is a single award ID/IQ Contract for Department of Defense (DoD), Defense Information Systems Agency (DISA) National Leadership Command Capability (NLCC) Directorate that allows for the use Task Orders. Task Order Contract types permitted include FAR 16.2 Fixed-Price and FAR 16.3 Cost- Reimbursement. Task Orders may include FAR 17.1 multi-year Contracting and FAR 17.2 Option periods.

B.3. FIXED PRICE (FP) LABOR RATES

The Fixed Price Labor Rates proposed represent the Offeror’s fully-burdened fixed price hourly labor rates for each skill classification for work performed at Government sites both CONUS and OCONUS.

The rates provided in the pricing template will be used as ceiling labor rates for pricing of all labor proposed under future fixed priced Task Orders issued under this ID/IQ Contract. At time of award, the Contractor’s FP ceiling labor rates will be incorporated into the Contract.

B.4. TRAVEL PRICING (ALL ORDER TYPES)

Contractor personnel may be required to travel to support the requirements of this Contract as stated in individual Task Orders (TOs). Local travel and travel outside of the local area may be required both in the Contiguous United States (CONUS) and Outside the Contiguous United States (OCONUS). For those TOs requiring travel, the Contractor shall include estimated travel requirements in the proposal as required by the task order instructions. Travel shall not commence without written consent in accordance with instructions in the TO.

If authorized in the Task Order, travel will be reimbursed at actual cost in accordance with the limitations set forth in FAR Subpart 31.205-46, Travel Costs. Profit shall not be applied to travel costs. To the extent authorized by the Task Order, Contractors may apply indirect costs to travel in accordance with the Contractor’s usual accounting practices consistent with FAR 31.2.

B.5. OTHER DIRECT COSTS (ODCs) (ALL ORDER TYPES) ODCs may consist of software, materials, and Task Order-related items that are incidental to the services being performed. The cost of general-purpose items required for the conduct of the Contractor’s normal business operations will not be considered an allowable ODC in the performance of this Contract. Profit is not allowed on ODCs for any Task Order; however, applicable burdens are allowed in accordance with Contractor’s accounting practices. If applicable, the Contracting Officer (KO) will identify a not-to-exceed ODC ceiling under a separate CLIN on the Task Order.

B.6. WORK OUTSIDE THE CONTIGUOUS UNITED STATES (OCONUS)

Task Orders issued under this ID/IQ may require performance outside the Contiguous United States (CONUS). CONUS means the 48 contiguous States and the District of Columbia. Any applicable clauses for OCONUS work will be added to the Task Orders, as applicable.

OCONUS includes:

1. OCONUS. Outside of the contiguous United States

2. NON-FOREIGN OCONUS AREA. The states of Alaska and Hawaii, the Commonwealths of Puerto Rico and the Northern Mariana Islands, Guam, and U.S. territories and possessions.

3. FOREIGN AREAS

It is anticipated that there may be Task Orders under this Contract for work outside the United States. The Contractor will be compensated for work performed OCONUS pursuant to the Task Order, including any applicable Status of Forces Agreements (SOFA). Standard references for OCONUS pricing include:

The U.S. Department of State’s Bureau of Administration, Office of Allowances, (https://aoprals.state.gov/) publishes quarterly report indexes of living costs abroad, per-diem rate maximums, quarter’s allowances, hardship differentials, and danger pay allowances for Contractors to follow when proposing on OCONUS efforts. No allowances, other than those listed by the U. S.

Department of State, shall be allowed on Task Orders.

The Department of State Standardized Regulations (DSSR) are the controlling regulations for allowances and benefits available to all U.S. Government civilians assigned to foreign areas; however, for Task Orders issued under the Base Contract, Contractor civilians assigned to foreign areas shall not exceed the allowances and benefits in the DSSR as well.

For OCONUS Task Orders where costs are not specifically addressed in the DSSR, the Government will reimburse the Contractor for all reasonable, allowable, and allocable costs in accordance with FAR 31, Contract Cost Principles and Procedures.

ITEM NO SUPPLIES/SERVICES QUANTITY UNIT UNIT PRICE AMOUNT

Labor for IDIQ PWS Task 6.1

FFP

Labor for IDIQ PWS Task 6.1- Program Management

Ordering Period of 5 years from Date of Award.

FOB: Destination

NET AMT

Labor for IDIQ PWS Task 6.2

FFP

Labor for IDIQ PWS Task 6.2- Management Support Tasks

Labor for IDIQ PWS Task 6.3

FFP

Labor for IDIQ PWS Task 6.3- Engineering Tasks

Labor for IDIQ PWS Task 6.4

FFP

Labor for IDIQ PWS Task 6.4- Cybersecurity and Security Tasks

Travel

COST

Travel

ESTIMATED COST

Other Direct Costs

COST

Other Direct Costs (ODCs)

ESTIMATED COST

Section C - Descriptions and Specifications

PWS

PERFORMANCE WORK STATEMENT (PWS)

for the

Defense Information Systems Agency (DISA) Operations Center (OC) Directorate

National Leadership Command Capability Directorate Program, Engineering, Security & Technical Support

7 November 2017

Contract Number: TBD Tracking Number: HC1047-18-R-4002 Follow-on to Previous Contract and Task Order Number: HC1047-14-D-0002-VC03

1. Contracting Officer Representative (COR)

a. Primary Contracting Officer Representative (COR) Name: TBD Organization: NSIO/NSIO1 DoDAAC: HC1047 Address: 6910 Cooper Ave, Fort Meade, MD 20755 Phone Number: TBD Fax Number: TBD E-Mail Address: TBD

b. Alternate Contracting Officer Representative (ACOR) Name: TBD Organization: NSIO/NSIO2 DoDAAC: HC1047 Address: 6910 Cooper Ave, Fort Meade, MD 20755 Phone Number: TBD Fax Number: TBD E-Mail Address: TBD

2. Contract Title: NLCC Program, Engineering, Security & Technical Support (NLCC PEST Support) Indefinite

Delivery / Indefinite Quantity (ID/IQ) Contract

3. Background: The NLCC PEST Support ID/IQ contract is sponsored by the National Leadership Command Capability (NLCC) Directorate, of the Operations Center (OC), at the Defense Information Systems Agency (DISA), in support of National Leadership Command Capability Service and Infrastructure Office (NSIO), Secure Enterprise Services Office (SESO), and Joint System Engineering and Integration Office (JSEIO).

• NSIO - NSIO primarily provides communication services to external mission partners including other agencies within the DoD and other Federal Government agencies. These services include the installation and operation of communication programs and projects that are at various stages of execution, telecommunications network installations, and other services related to information technology and telecommunications.

• JSEIO - The JSEIO serves as the principal systems engineering and technical integration staff for the DoD. In coordination with other departments and interagency organizations, the JSEIO conducts systems engineering to develop and implement an integrated NLCC communications and computer network capability using appropriately validated operations requirements.

• SESO - SESO provides service delivery, service design, and is the system operation arm of the NLCC directorate.

This requirement spans a wide range of activities including conceptualization, planning, analysis, evaluation, assessment, and reporting. These areas of expertise are required by DISA to provide an assured and survivable Department of Defense (DoD) Information Network (DoDIN) for Defense and National missions. DISA is the lead agency for implementing solutions for the DoDIN.

DISA, via the DoDIN, is responsible for ensuring the United States Government (USG) possesses and maintains a secure and modern command, control, and communications capability to meet the Defense and National mission standards. To maintain command capability throughout peacetime and all levels of conflict, the United States (US) must develop robust communications pathways and perform ongoing analysis of threats from attack, survivability of communications infrastructure, and capabilities of the communications systems to respond to and recover from natural disasters and continuity of information infrastructure for National Security and Emergency Preparedness Communications (NS/EP – Executive Order 12333).

The DoDIN is responsible for delivering assured National command, control, and communications capabilities against many evolving and dynamic sets of natural and directed threats in a highly dynamic political and technical environment. For that reason, DISA requires flexible contract services to obtain a broad range of industry skill sets, including some that are highly specialized and uncommon.

4. Objectives

The objective of the NLCC PEST Support requirement is to obtain various skills to support activities within DISA and NLCC Directorate which has several programs and projects at various stages of completion or execution. These programs and projects require skills in multiple disciplines including engineering technology, management, security, and business processes. The description of each skill for this effort is provided in section 6 of this performance work statement (PWS) under the Tasks.

5. Scope

This requirement includes acquisition, programmatic, security, financial, program protection, cybersecurity, information security services, engineering, scientific, technical, management and other related support services for multiple programs and projects. The NLCC provides a wide variety of support that is both unclassified and classified. This ID/IQ contract will be issued at the unclassified level; however, the Government will have the ability to issue both unclassified and classified task orders, as necessary. NLCC requires a variety of personnel with an appropriate amount of skills, knowledge and abilities with a variety of technologies, business processes and missions, as well as, activities that are flexible and scalable to execute tasks quickly. Most of the performance described herein is conducted in a Sensitive Compartmentalized Information Facility (SCIF). Information pertaining to the activities in the SCIF is tightly controlled; therefore, the contractor must possess the proper security clearance before being granted access to information about NLCC activities and access to the SCIF.

The contractor shall not perform inherently governmental functions under this contract, such as determining federal program priorities for budget requests, determining budget policy, guidance, or strategy, directing or controlling federal employees, or determining what supplies or services are to be acquired by the Government.

Services closely associated with some of these inherently governmental functions may be required under this contract, but any exercise of discretion, policy judgments, or final decisions must be reserved for Government officials only.

The PEST Support scope of work to be performed is further described in Section 6 and is organized within the following task areas:

• MANAGEMENT SUPPORT

• ENGINEERING SUPPORT

• CYBERSECURITY AND SECURITY SUPPORT

The Government may require surge support during the period of performance for any of the Task Orders. Surge modifications will be within the scope of the contract and provide increased support for the defined task areas of this PWS and the specific PWS of the Task order. The percentage of Surge will be specified at the order-level if applicable to the order.

6. Performance Requirements.

NLCC works within an extremely dynamic environment with continually-changing requirements. The contractor must demonstrate the flexibility to provide mission-critical resources as needed by the Government. The contractor shall ensure that sufficient staffing and appropriately skilled personnel are employed in the execution of this contract.

The contractor shall maintain awareness of evolving developments in the areas supported. The contractor shall provide recommendations on ways to enhance the effectiveness of activities through the application of such developments. The contractor shall identify and recommend actions to minimize risk in support of the mission and apply industry and engineering best practices as much as possible. The contractor shall suggest innovations that improve performance. The contractor shall identify innovative approaches and technical solutions that streamline delivery and/or improve operational efficiency.

The Government is aware that evolving or changing mission requirements may present challenges that prove difficult to initially define and may require the employment of sophisticated techniques and innovative solutions.

Personnel shall stay abreast of new methodologies, databases and tools in order to assess their applicability with PEST and subsequent risks or benefits they may present to the Government. Support personnel shall also be required to make recommendations which demonstrate mature judgment in anticipating and solving complex problems. The contractor shall assess the implications of existing and projected technological advances, as well as being able to evaluate the impact of new and innovative acquisition and technical strategies. These requirements encompass a comprehensive knowledge of statistical techniques in the areas of applied mathematical, economic, and engineering disciplines.

The Task Areas identified below represent a high-level task summary of the work domains and associated supporting functions that are covered under the scope of the this Performance Work Statement. Specific tasks and sub tasks will be detailed at the Task Order level. Individual Task Order PWSs will specify the necessary requirement for the individual orders. Orders may include a single requirement or a combination of any task areas in paragraph 6.

6.1 Task 1 - Program Management. The contractor is responsible for ensuring all awarded Task Orders are successfully executed per the Task Order, to include providing leadership and controls necessary to meet timely deliverable requirements. The contractor shall identify one Contractor Manager for all Task Orders that interfaces with the Government regarding contractual issues. The contractor Manager shall provide contract status reports on an annual basis broken down to a Task Order Level.

The contractor shall provide the Government with the documents identified below.

PEST Contract Status Report The contractor Manager shall provide contract status reports on an annual basis broken down to a Task Order Level. The status report should include, at a minimum, the financial status of each Task Order, the current staffing of each Task Order, the status of deliverables, confirmation of compliance with FAR 52.219-14, Limitations on Subcontracting and any issues, concerns or problems.

Task Order Transition Plans

Transition Plans shall include a detailed description of the contractor’s plan to execute the transition of the task identified from the incumbent contractor. In addition prior to contract expiration, or in the event of a contractual change or turnover, the contractor shall provide at a minimum all materials and support necessary to accomplish a seamless and expeditious transition of the tasks identified in this PWS to the incoming contractor. The transition shall include digital and hard copies of the following: all in-progress working files; historical files for all tasks;

product portfolio; briefings for incoming personnel; timelines and standards for completion; and final phase out meeting with Government, incumbent and the new contractor. The requirement for the delivery of a Transition Plan will be specified within each Task Order.

These reports shall be provided to the COR identified per Task Order.

Deliverables: Contract Status Report

6.2 Task 2 - Management Support Tasks.

6.2.1 Subtask 1 – Task Management. The contractor shall ensure all tasks are completed according to the agreed upon schedule and quality performance for each task order. The contractor shall prepare a Task Order Management Plan, describing the technical approach, organizational resources, and management controls to be employed to meet the performance, and schedule requirements. The contractor’s task order management plan shall provide the planning, direction, coordination, and control necessary for effective and efficient accomplishment of all requirements contained in each task order PWS. The contractor’s contract management processes shall verify and validate the level of effort and deliverables for each task. The contractor shall provide a Monthly Status Report (MSR) at the task order level throughout the life cycle of this contract to communicate the status of tasks performed during the month and/or successful completion of tasks, as applicable to the phase of the contract. The MSR shall include the status of active tasks, quality and performance results, project/milestone schedules, level of funds and other items requested by the Government or that the contractor views as noteworthy information for the Government.

In addition to the overall task management of this requirement, the contractor shall provide task management support across NSIO and the NLCC Directorate. This support shall include the overall management of the specific tasks and ensuring that the technical solutions and schedules in the tasks are implemented in a timely manner. The contractor shall assist the Government in working the NLCC programs and projects that the Government Program Managers are managing. The management tasks performed and information derived at this level shall be communicated to the lead task manager and consolidated into the required deliverables.

6.2.1.1 Subcontract Management. The contractor shall be responsible for any subcontract management necessary to integrate work performed on this requirement and shall be responsible and accountable for subcontractor performance on this requirement. All subcontracting shall be in accordance with FAR 52.219-14, Limitations on Subcontracting. The prime contractor shall manage work distribution to ensure there are no unmitigated Organizational Conflicts of Interest (OCI).

6.2.1.2 Contractor Personnel, Disciplines, and Specialties. The contractor shall ensure that sufficient staffing and appropriately skilled personnel are employed in the execution of this

PWS.

Deliverables: Will be specified at the Task Order Level.

6.2.2 Subtask 2 – Knowledge Management/ Management Support. The contractor shall support the organization’s operational business processes and systems by strengthening links between knowledge sharing and the information systems, and improving integration among information systems in the organization, to facilitate seamless exchange of information across systems. The contractor shall provide technical and functional support to ensure an integrated approach of identifying, capturing, evaluating, retrieving, and exchanging DISA’s information assets internally. The contractor shall provide instruction on how to properly navigate knowledge management tools and access the data and documents that they uploaded and organized. This information shall include organizational structure and naming conventions. The contractor shall monitor the knowledge sharing program, including external benchmarking programs/opportunities and control documents within the organization. In addition, the contractor shall interface with the COR/ACOR to coordinate meetings, maintain logs, records and file management. The contractor shall prepare and/or maintain systems, programming and operations documentation, procedures and methods, including user reference manuals.

Deliverables: Will be specified at the Task Order level

6.2.3 Subtask 3 – Task Management Project Schedule. The contractor shall support the Government with Integrated Master Schedules (IMS) that are developed and maintained for multiple projects. The contractor shall update, manage, and analyze proposed schedule changes providing the PMOs/Projects with an assessment of impacts to the IMS in accordance with program, project or initiatives Work Breakdown Structures. The contractor shall provide an IMS status report at Critical Path Meetings and coordinate the agenda, development and execution of the presentation and IMS used during this meeting across the portfolio and external stakeholders. The contractor shall also prepare minutes and track/close out action items. The contractor shall identify overarching program issues related to cost, schedule, performance and risk as well as issues specific to each product area that directly impact the IMS and highlight during the meeting. The contractor shall evaluate how the project schedules are affected and review these project schedules and brief management on slippage or potential slippage.

Deliverables: Will be specified at the task order level.

6.2.4 Subtask 4 – Cost, Budgeting, Planning, and Execution Support. The contractor shall analyze future year organizational budget requirements and reprogramming of future year funds to match organizational needs. The contractor shall assist the Government in preparing issue papers to articulate the needs of the organization, analyzing future year organizational budget requirements and reprogramming future year funds to match organizational needs. The contractor shall assist the Government in preparing reclaims in defense of the organization’s budget against Congressional or DoD marks, as well as preparing budget exhibits for congressional justification of the budget. The contractor shall assist in all phases of the Planning, Programming, Budget & Execution (PPBE) system to include Program Objective Memorandum (POM) submissions, Program Review (PR) Memoranda, issue papers, reclaims, and coordinate efforts with DISA financial management and comptroller offices. The contractor shall provide technical and functional support required for effective and efficient financial analysis, tracking, trends and management. The contractor may only provide advice, alternatives, analysis, and technical input, and all decisions and policy judgments, including budget and program priorities shall be made by Government personnel only.

The contractor shall develop, track, and monitor (using DISA Resource Management template documentation) funding documentation. The contractor shall assist the Government in evaluating resource availability and allocation, prepare and monitor budget execution, and analyze the execution against the organization’s budget. The contractor shall provide support to the Government in areas of the current year execution budget, billing, reporting and financial management while supporting the area of the Life Cycle Cost Estimate (LCCE), and Program Objective Memorandum (POM) budget as required.

Deliverables: Will be specified at the task order level

6.2.5 Subtask 5 – Acquisition Support. In support of the NLCC Portfolio of Services the contractor shall provide support in the acquisition disciplines to complete and/or update the statutory, regulatory, and other products identified in DoD 5000 series instructions, the Defense Acquisition Guidebook, Federal Acquisition Regulation (FAR), and other DoD/DISA guidelines. The contractor shall generate, review and update both formal and informal acquisition documents similar to and including: the Clinger Cohen Act, Life Cycle Cost Estimate, and Acquisition Strategy. During the course of preparation for program acquisition activities there are key acquisition documents that shall be under varying levels of preparation, update, or review. The contractor shall assist in documentation preparation, coordination, and control. The contractor shall support the analysis of program schedules, identifying risks and evaluation/recommending proposed solutions. The contractor shall provide timely and comprehensive acquisition support as required. The contractor shall be familiar with the overall program objectives and DoD Milestone Documents as mentioned previously in accordance with the DoD 5000 series Instructions. The contractor may only provide advice, alternatives, analysis, and technical input, and all decisions and policy judgments, including determining what supplies and services are to be acquired and approving acquisition documents, will be made by Government personnel only.

Deliverables: Will be specified at the Task Order level

6.2.6 Subtask 6 – Configuration Management. The contractor shall support the Government in developing, maintaining, categorizing, and integrating with Configuration Management tool(s) and periodically update all technical data and documentation (e.g., user manuals, technical manuals, etc.). The contractor shall ensure all software, hardware, and other infrastructure components constituting the Government IT Infrastructure Common Operating Environment (COE) are developed and maintained utilizing the Government configuration management (CM) processes and procedures. The contractor shall maintain configuration control of the functional and allocated baselines, placing system (hardware and/or software) requirements documentation under configuration control, placing test procedures under CM control, apply CM control to all installation procedures and apply CM control to all task order deliverables.

Deliverables: Will be specified at Task Order level.

6.2.7 Subtask 7 – Planning Support. The contractor shall develop or assist the Government in the development of project and program documentation. The contractor shall develop or assist in the development of technical documents. The contractor shall provide program analysis support, analysis and research into exceptionally complex problems and processes relating to the subject matter. The program analysis support shall consist of assisting the Government with analyzing customer agencies requirements.

The contractor shall provide management support to the NLCC in support of the specific program or project(s) and insuring that the technical solutions and schedules in the program or project are implemented in a timely manner. The contractor shall perform enterprise wide horizontal integration planning and interfaces to other functional systems. The contractor shall serve as technical expert on executive-level project teams providing technical input, interpretation and alternatives. The contractor shall develop or assist in the development of logistics support plans and planning documentation for the Government. The contractor shall assist the Government with the analysis of the organization’s programs to assist in the development of more efficient systems, reducing cost, improving programs or implementing new programs

6.2.8 Subtask 8 – Strategic Planning and Enterprise IT Policy Support. The contractor shall review, develop and consolidate strategic plans (overarching facilities, information technology, communications, data, audio, visual, etc.), concepts of operations, and the communications architecture and modernization strategy. In support of strategic planning, the contractor shall provide technical and programmatic support for review, analysis and coordination of processes, policy, doctrine, directives, regulations and implementation of instructions in execution of those strategic plans across the NLCC portfolio and in support of the NLCC Directorate.

6.3 Task 3 – Engineering Tasks.

6.3.1 Telecommunication Network- Optical Engineering Support. The contractor shall assist the Government in designing, implementing, testing and maintaining the optical telecommunication networks. The contractor shall provide planning, architecture, engineering, integration and implementation input to optical network project and program. The contractor shall provide implementation and operational support for environments containing fiber optic transmission system equipment (e.g., terminal optical line amplifiers and optical add/drop multiplexers and outside plant equipment to include fiber optic patch panels).

6.3.2 IP Network Engineering Support. The contractor shall assist the Government in designing, implementing, testing and maintaining telecommunication networks. The telecommunication networks may include local area network (LAN) or wide area network technology (WAN). The contractor shall develop overarching network strategy and architecture, conduct Analyses of Alternatives (AoA). The contractor shall derive technical network requirements from stakeholders’ requirements.

6.3.3 Network Management Engineering Support. The contractor shall assist the Government in designing, implementing, testing and maintaining network management networks. The contractor shall design network management systems or networks for various types of network applications. The design shall include hardware, software, protocols, cybersecurity, redundancy, timing and synchronization, modeling, configuration management, etc. The contractor shall implement or assist with the implementation of network management systems or networks.

6.3.4 Consultant Engineering Support. The contractor shall assist the Government in designing, implementing, testing and maintaining telecommunication networks solutions for telecommunication networks. The contractor shall apply knowledge to high-level analysis, collections, assessment, design, development, modeling, simulation, integration, installation, documentation and implementation. The contractor shall provide strategic planning of large projects or a significant segment of a strategic planning portion of a large complex project. The contractor shall have knowledge of Optical Transmission Networks (OTN), Synchronous Optical Networking (SONET), Synchronous Digital Hierarchy (SDH), Time Division Multiplexing (TDM), Dense Wave Division Multiplexing (DWDM), physical characteristics of Single Mode and Multi-mode fiber optic cables, Erbium Doped Amplifiers (EDFA), Optical Regenerators, and the physics needed to understand data transmission over lambdas across the optical spectrum.

6.3.5 Network Operations Engineering Support. The contractor shall assist the Government in designing, implementing, testing and maintaining network operations solutions for telecommunication network. The contractor shall perform technical analysis of operations, perform root cause analysis, track performance metrics and identify systemic problems.

6.3.6 Optical Transport Engineering Support. The contractor shall assist with end-to-end ultra-long haul, global fiber optic transmission systems and subsystems design, including fiber-based erbium doped amplifiers, optical Bandwidth efficient high density Multiplexers and De-Multiplexers or Mux/DMux’s, digital and optical performance metrics, and fiber optic monitoring.

6.3.7 Test and Evaluation Engineering Support. The contractor shall provide overall support to Test and Evaluation activities including development and operational test and evaluation for communications systems. The contractor shall provide technical support to early operational assessments, developmental testing, operational testing and evaluation of communication equipment, systems and capability in the laboratory or in the field. The contractor shall also be required to participate in and witness factory testing of communication systems. The contractor shall develop test and evaluation concepts, strategies and plans, including the data collection, reduction and analysis process and procedures.

6.3.8 Systems Engineering Support. The contractor shall assist the Government by performing a wide range of systems engineering tasks (e.g., network, communications, data engineering, and system integration). The contractor shall identify and quantify system goals, create alternative system design concepts, perform design trades, propose the best design, verify design is properly built and integrated, and conduct post implementation assessment of how well the system meets (or met) the published goals. The contractor shall provide materials to support decision gates for life cycle stages.

6.3.9 General Communication Design Engineering / Architect Support. The contractor shall be responsible for the following General Network Engineering activities. The contractor shall derive the overarching network strategy and architecture. The architecture may include Optical Transport Network (OTN), Internet Protocol (IP), LAN, Virtual (V-LAN), WAN, Multi-Protocol Label Switching (MPLS), Virtual Private Network (VPN), etc. The contractor shall design telecommunication networks for voice, video and data IAW technical requirements. The contractor shall perform vulnerability analysis to determine the risk of the physical telecommunication transport technology to natural phenomena and to human activities. The contractor shall develop risk response plans to counter or minimize the disruption of the telecommunication transport. The contractor shall design network management systems of various types. The design shall include hardware, software, protocols, cybersecurity, redundancy, timing and synchronization, etc.

6.3.10 Encryption Engineering Support. The contractor shall apply their knowledge, skills and understanding of cryptography to assist the Government in its activities in the field of cryptography. The contractor shall make recommendations to the Government on the use of encryption devices based on the Information Assurance Security Requirement Document (IASRD). The contractor shall assess the use of and make recommendations to the Government on encryption devices taking into account the key size, algorithm, digital certification, key management (provision, protect, revoke and update), public key infrastructure (PKI), etc. The contractor shall analyze the value and shortfall of using NSA approved Type-1 encryptors taking into account the robustness of the encryption algorithm, key size, Fail-Safe Design and Analysis (FSDA), environment and situation.

The contractor shall coordinate with key members of the encryption team, internal and external, to stay abreast of new encryption options that may benefit existing or future network encryption requirements.

6.3.11 Network Modeling / Enterprise Architecture Support. The contractor shall provide support to the Government in network modeling and the enterprise architecture. The contractor shall assist the Government in developing network models and enterprise architectures that align with the organization’s overall vision and strategic plan, and ensure interoperability among IT systems. This includes modeling to support operations engineering efforts that require trigger systems to signal the increase or decrease of key backbone circuits and trunks. This also includes modeling for the purpose of best fit methodology and what if scenarios.

6.3.12 Transport Engineering Support. The contractor shall assist the Government in designing, implementing, testing and maintaining telecommunication transport networks. The telecommunication transport technologies may include SATCOM, Wireless, Optical Fiber, TDM copper/Coaxial, etc. The contractor shall develop telecommunication transport requirement documents based on the technology. The contractor shall perform vulnerability analysis to determine the risk of the physical telecommunication transport technology to natural phenomena and to human activities, as well as, develop a risk response plan.

6.3.13 Satellite Communications Engineering Support. The contractor shall provide support to the Government in Satellite Communications Engineering, which include satellite communications, telecommunications backhaul and commercial and military satellite communications systems used in the DoD environment. The contractor shall recommend architecture designs or design changes/modifications, oversee testing and inspection activities and participate in technical reviews and evaluations. The contractor shall conduct technical studies, investigations or analyses, special studies, performance analysis, new technology and hardware evaluations, system accreditation and certification, and system capabilities analysis of customer requirements.

6.3.14 Subtask 14 – Tier 1 Support. The contractor shall assist the Government in network monitoring and management support for networks. The contractor shall provide help desk and network monitoring and management support for custom networks/service application management in a 24x7 operations facility which is considered mission essential. This task is considered mission essential and personnel who perform this task are required to support the Government during times of natural disaster, war, and other times of crisis. The contractor shall provide fault monitoring and management, troubleshooting, network and applications management, configuration control, trouble ticket generation and management, and reports development and report generation. Security + Certification is required. The work performed under this task will take place in Europe AOR.

Engineering Deliverables: Will be specified at the Task Order level.

6.4 Task 4 – Cybersecurity and Security Tasks.

6.4.1 Subtask 1 – Personnel Security. The contractor shall review the SAP/SCI nomination packages for completeness, accuracy and to confirm the candidate meets the prerequisites for SAP access in accordance with Special Access Programs (SAP) Security Manual; Personnel Security; DoD 5205.07-M Vol2 and for SCI access in accordance with Intelligence Community Directive 704 (Personnel Security Standards and Procedures Governing Eligibility for Access to Sensitive Compartmental Information and Other Controlled Access Program Information; DoD Manual 5105.21, Volume 1, Sensitive Compartmented Information (SCI) Administrative Security Manual: Administration of Information and Information Systems Security; DoD Manual 5105.21, Volume 3, Sensitive Compartmented Information (SCI) Administrative Security Manual: Administration of Personnel Security, Industrial Security and Special Activities; DoD 5220.22-R, Industrial Security Regulation). The contractor shall review/track/maintain SCI and SAP nominations. The contractor shall update and maintain JPAS, Scattered Castles and local personnel security databases while providing a working knowledge of DoDD 5205.07.

Deliverables: Will be specified at the Task Order level.

6.4.2 Subtask 2 - Physical Security. The contractor shall develop a comprehensive security education and awareness program. The contractor shall provide physical security support which includes providing physical security planning, design and advice on government and contractor facilities ability to store, process and discuss classified information in accordance with the following: DoD Manual 5105.21, Volume 3, Sensitive Compartmented Information (SCI) Administrative Security Manual:

Administration of Personnel Security, Industrial Security and Special Activities; DoD Special Access Program (SAP) Security Manual: Physical Security; DoD O-5205.07, Vol 3;; Intelligence Community Directive 705, Sensitive Compartmented Information Facilities; DoD Manual 5105.21 Volume 2, Sensitive Compartmented Information (SCI) Administrative Security manual: Administration of Physical Security, Visitor Control and Technical Security; Federal Specification FF-L 2740B, Locks, Combinations, Electromechanical; DoD Instruction 5240.05, Technical Surveillance Countermeasure (TSCM). The contractor shall evaluate Government and industrial facility plans for physical security accreditation. The contractor shall prepare correspondence for submission to higher authorities that identify discrepancies in submitted plans or approve/accredit the facility. The contractor shall develop physical security operating procedures, inspection checklists, required by DoD, SCI and SAP physical security and TEMPEST requirements.

6.4.3 Subtask 3 - Information System Security Management (ISSM). The contractor shall perform cybersecurity (monitor, audit, analyze) enterprise information systems support for events to include unauthorized access, insider threat, hacking or penetration attempts from known threats, identifying presence of unauthorized software or malicious code on both classified and unclassified networks, such as Active Directory, firewalls, intrusion detection systems, log files, and remote access servers. The contractor shall take necessary actions to proactively address issues and guide support personnel to preclude system failures or disruptions; identify and address vulnerable computers that may be used in exploitation, data infiltration, and data compromise. The contractor shall provide custom support to address unique computer security requirements.

While assisting with the responsibilities of the position of the ISSM, the contractor shall, as needed, assist the ISSM in maintaining a formal DoDIIS security program; assist the ISSM in maintaining an ISSM program Standard Operating Procedure (SOP) that shall be reviewed/updated annually; Implement and enforce AIS security policies; and oversee all Information System Security Officer (ISSO)s to ensure they follow established AIS policies and procedures. The contractor shall assist the ISSM to maintain, as required by the Authorizing Official (AO) Rep/Security Controls Assessor (SCA), a repository for all system assessment and authorization documentation and modifications. The contractor shall be aware of the policies, comply with policies, and if so authorized, enforce the policies.

The contractor shall provide services in the field of Intrusion analysis; secure network engineering, vulnerability assessments, intrusion detection, risk assessment and vulnerability research. Support under this subtask may require Two-person Integrity (TPI); however, TPI will be indicated at the Task Order level.

6.4.4 Subtask 4 - Program Protection / Program Security Support. The contractor shall integrate and synchronize the overall protection effort by building and sustaining relationships with program protection staff – Program Manager (PM), Program Security Officer (PSO), Leads for Information Systems Security, Cybersecurity, Physical Security, and Personnel Security and Counterintelligence agents (all government personnel). The contractor shall create a plan for an integrated security environment that shall protect information throughout the life cycle of the program.

The contractor shall codify protection decisions, procedures and countermeasures in a program protection plan and support the Government PSO in the management and execution of acquisition and operational program security as it applies to program protection and industrial security oversight of industry location/personnel involved in the applicable acquisition efforts. The contractor shall develop/update security classification guides during all phases of an acquisition effort. The contractor shall review proposed industry interfaces, standard and enhanced OPSEC procedures. The contractor shall analyze threats to Critical Program Information (CPI) and other sensitive information and conduct vulnerability assessments and risk analyses.

Deliverables: Will be specified at the Task Order level.

6.4.5 Subtask 5 – Cybersecurity/Risk Management. The senior support contractor shall establish applicable Cybersecurity/Risk Management (Cybersecurity/RM) engineering and configuration control plans, policies, and procedures for the execution of network activities. The contractor shall analyze Cybersecurity/RM requirements and implementation of required policies, directives, and guidance for certification and accreditation (C&A) towards Risk Management Framework Assessment and Authorization. The contractor shall provide consultation on Supply Chain Risk Management (SCRM), Insider Threat and Computer Defense Service Provider (CDSP) implementation. The contractor shall analyze and develop strategies for administration of a network consistent with Cybersecurity/RM requirements. The contractor shall coordinate with the SCA and ISSM to ensure all applicable security controls are compliant or addressed and review weekly bulletins and advisories, including Computer Emergency Readiness Team (CERT) bulletins that impact security of site IS to include, United States- Computer Emergency Readiness Team (US-CERT), Air Fore-Computer Emergency Readiness Team (AFCERT), Army-Computer Emergency Readiness Team (ACERT), Information Assurance Vulnerability Alert (IAVA) and Defense Information System Agency Automated Systems Security Intend Support Team (DISA ASSIST) bulletins. The contractor shall assist in applying National Institute of Standards and Technology (NIST)/Risk Management Framework polices, standards, guides, overlays to programs within the NSIO portfolio. The contractor shall assist in identifying, mitigating and correcting known and unknown vulnerabilities in current and planned system architectures and capabilities. The contractor shall maintain accreditation baselines of information systems according to statements of accreditation and ensure compliance with DoD information system security procedures and practices. The contractor shall ensure that information systems under their cognizance are operated, managed, secured, IAW internal security policies and procedures.

Deliverables: Will be specified at the Task Order level.

6.4.6 Subtask 6 – Special Security Support. The contractor shall perform duties involved with Sensitive Compartmented Information security as a Special Security Representative (SSR) involving the protection of intelligence…