Attachment_J1_-_Link_38_PWS_-_06_Feb_15.pdf

DISN Optical Network Enhancement Link 38

PERFORMANCE WORK STATEMENT (PWS)

as of 06 February 2015

Contract Number: (completed by the KO at time of contract or TO award) Task Order Number: (completed by the KO at time of TO award or N/A) Tracking Number: (completed by the KO when complete package is received) Follow-on to Previous Contract and Task Order Number:

Not Applicable

1. Contracting Officer Representative (COR)

a. Primary COR.

Name: Benjamin K. Warren Organization: IE132 Department of Defense Activity Address Code (DoDAAC): HC1047

Address: 6910 Cooper Ave Ft Meade 20755-0549 Phone Number: 301-225-2574 Fax Number:

E-Mail Address: benjamin.k.warren.civ@mail.mil

b. Alternate COR.

Name: Michael A. Giles Organization: IE132 DoDAAC: HC1047 Address: 6910 Cooper Ave Ft Meade 20755-0549 Phone Number: (301) 225-2429 Fax Number:

E-Mail Address: michael.a.giles2.civ@mail.mil

2. Contract or Task Order Title

This PWS defines requirements for the Contractor to provide dark fiber, equipment, and commercial fa-cilities to support Department of Defense (DoD) users in the Continental United States (CONUS). This PWS further defines requirements for the Contractor to install, integrate, and test Optical Line Amplifier (OLA), Junction, and service delivery node (SDN) equipment and provide Operations and Maintenance (O&M) support in commercial fiber facilities. In addition, this PWS defines the requirements for the Con-tractor to provide end-to-end transmission and professional support services to include, but not limited to, Defense Information Systems Network (DISN) diversity and resiliency capabilities, system integration, and system upgrades.

3. Background

Attachment 1, PWS Page 1 of 28 Pages

The Defense Systems Information Agency (DISA) provides world-wide telecommunications services to the Department of Defense, Other Government Agencies, and mission partners throughout the world to meet various missions and requirements.

4. Objectives

This PWS includes a new Indefeasible Right of Use (IRU) fiber optic link along with the installation of various telecommunications equipment at new facilities. The work shall effectively include the purchase of new equipment and installation of said equipment at the targeted facilities where the IRU fiber strands intersect. The Optical Transport Network will be 100 Gigabyte/second (“100G”) 6500 Packet-Optical Transport Network (P-OTN) and tie into the current DISN. This work will provide network connectivity to additional DoD sites to meet one of DISA’s missions of providing telecommunications services to the DoD, Other Government Agencies, and mission partners throughout the world to meet various missions and requirements.

5. Scope

The scope of this PWS includes all services and supplies necessary to perform the objective, to include programmatic, engineering, and other technical services and the procurement of all necessary equipment and components. The work and services to be performed shall be subject to the requirements and stand-ards contained in the following:

o This PWS and any other materials included in the Request for Proposal file o Contractor’s technical and cost proposal o In the event of a conflict between the PWS and the Contractor’s proposal(s), the PWS will control

6. Performance Requirements

The task areas under this contract are provided below.

• Task Area - 1: Program management, reporting, meetings and reviews

The Contractor shall provide the program planning, design, coordination, control, and reporting.

• Task Area - 2: Implementation of a new 100G P-OTN segment

The Contractor shall Engineer, Furnish, Install, Secure, and Test (EFIST) and make operational a new 100G 6500 P-OTN consisting of fiber, amplifier and SDN locations detailed in the CONUS Site Specific Manufacturing Bill of Materials (MBOM) (Attachment J2). MBOM provided as At-tachment J2 is based on expected engineering and may change based on fiber characterization da-ta provided by the awarded Contractor. Equipment purchases in Attachment J2 will include an extended 3-year Manufacturer's warranty with Next Business Day (NBD) advanced parts re-placement coverage. This coverage should include the Manufacturer's 24 x 7 Technical Support service and access to the Manufacturer's Global Technical Support Center for administering sup-port incidents. The 3-year extended warranty should also include the Manufacturer's software subscription called Smart Support. Smart Support includes software upgrades at no cost during the period of performance as well as full software technical support and bug fix support. Contrac-tor equipment purchases in Attachment J2 will become government furnished equipment (GFE).

Page 2 of 28 Pages

The Government, in conjunction with technology refreshing its current transport network to 100 Gbps (P-OTN), will be adding new sites with the same capabilities and monitoring systems. The fiber network must provide for a robust, flexible, long-term solution for dedicated infrastructure, diverse route connectivity, transmission and integration services, equipment and capabilities nec-essary to provide the data transport needs of the DoD.

The Contractor must provide acceptable tested and IRU 2 fiber strands from:

o Tinker Air Force Base (AFB), OK Building 3900 or 3001. From Tinker AFB the route must connect to Fort Sill, OK Building 1645 or 462.

o If Building 1645 is chosen as the starting point above, the route must continue from Fort Sill, OK, Building 462 and connect to Barksdale AFB, LA (Building 3447 or 7212). If Building 462 is chosen as the starting point above, the route must continue from Fort Sill, OK, Building 1645 and connect to Barksdale AFB, LA (Building 3447 or 7212).

o From Barksdale AFB, LA the route must connect to Fort Polk, LA (Building 1830).

o From Fort Polk, LA the route must terminate at Keesler AFB, MS (Building 1101).

The Contractor must provide full turnkey implementation EFIST of Ciena 6500 equipment on the IRU fiber compatible with the current 100Gbps P-OTN.

• Task Area - 3: Operation and Maintenance and Sustainment services for fiber and associated as-sets

The Contractor shall provide and perform all the requirements necessary for sustainment of all IRU assets and associated co-location facilities and equipment. This entails, but may not be lim-ited to, backbone fiber, associated co-location facilities, and end-to-end transmission for (SDNs) including GFE equipment within commercial and Government facilities.

Task Area 1- Program management, reporting, meetings and reviews

6.1 PROGRAM MANAGEMENT

6.1.1 Initial Project Review (IPR)

Upon award the Contractor shall conduct an Initial Project Review (IPR) to present the project plan to include, but not limited to, the project schedule, programmatic requirements, technical requirements, and implementation schedule for the requirement. The review shall be conducted 30 days after authorization to proceed and should also include a discussion of any known risks, unresolved issues, and problems as well as mitigation strategies. The Contractor shall support the following in preparation for the meeting:

• Coordinate location requirements and logistics necessary to conduct the meeting

• Identify issues, problems, and/or opportunities to improve services and systems

• Track and report installation progress to date

• Prepare and submit meeting minutes

Page 3 of 28 Pages

The exact date(s) and location(s) will be determined through coordination between the Government and the Contractor. All subsequent status updates will be reported in the Monthly Progress Report.

DELIVERABLE 001: Initial Project Review

DELIVERABLE 002: IPR Meeting Minutes

DELIVERABLE 003: Monthly Progress Report

6.1.2 Comprehensive Implementation Plan

The Contractor shall develop a Comprehensive Implementation Plan (CIP) to integrate and manage ac-tivities associated with implementing any equipment modifications to the existing infrastructure. The Contractor’s CIP shall define procedures, specific approaches, and schedules required to complete the implementation activities listed below

• Survey, engineer, and accomplish pre-installation activities related to the preparing the fiber, e.g., fiber testing and splicing to GFE lateral fibers and site (hut/ central office) specific support ser-vices, e.g., HVAC, power, backup power, access control, etc.

• Perform site preparation

• Obtain approvals and permits

• Implement fiber network

• Operate and maintain the installed fiber and equipment

The CIP shall include all aspects, to include supplier provided end-to-end services and integration of DISN diversity and resiliency capabilities.

6.1.2.1 Security

The CIP shall include a section that details the approach for implementing physical security and infor-mation assurance requirements detailed in this PWS and the Functional Requirements Specification (FRS) (Attachment J3). As part of the Comprehensive Implementation Plan (CIP), the Contractor shall include a security implementation plan, which provides a documentation trail. As part of the site surveys, the Contractor shall document its ability to accommodate the security requirements that are contained herein.

6.1.2.2 Site Notification

The CIP shall include a section that identifies the Contractor’s approach for notifying the site personnel of pending installations and pending Contractor-conducted testing. The CIP shall also describe the approach for resolving issues at the site during the installation and testing period.

6.1.2.3 Risk Management

The CIP shall include a risk management section detailing how the Contractor manages program risk throughout the life of the program. This section shall address the Contractor’s risk management practices, Page 4 of 28 Pages mitigation strategy and mechanisms for controlling resources and schedules. Risk items include potential delays associated with Contractor/subcontractors performance and construction permits.

6.1.2.4 Project Schedule

The Contractor shall include a schedule for completing the work contained in the associated PWS task, including all required reviews and testing. This schedule shall identify milestones for all facets of engi-neering and implementation. The Contractor's implementation schedule shall conform to the priorities established by the Government. The CIP shall address the process to accommodate schedule changes caused by disruptions. The schedule shall be developed in coordination with the Government. The Con-tractor shall notify the Government 30 days in advance of any changes so the Government can coordinate the schedule impact.

DELIVERABLE 004: Comprehensive Implementation Plan

DELIVERABLE 005: Project Schedule

6.2 FIBER TESTING

The Contractor shall provide detailed test plans and procedures for supporting fiber and equipment instal-lation acceptance. The Contractor shall test all DISN fiber by span from one Fiber Service Delivery Point (FSDP) to adjacent FSDP.

Prior to purchase of fiber specific optical equipment, the Contractor shall complete fiber attenuation test-ing for each fiber span designed to employ P-OTN equipment. The P-OTN equipment requires accurate measurements of the fiber loss between amplifiers for successful amplifier operation.

DELIVERABLE 006: Fiber Test Plans and Procedures

DELIVERABLE 007: Fiber Test Results

6.3 EQUIPMENT INSTALLATION DESIGN

The Contractor shall develop an Engineering Design Package (EDP) per amp and SDN site for complet-ing installation of equipment in the Contractor and Government facilities on the new fiber backbone. The EDP will contain site-specific information for installing the equipment prior to integration into the fiber backbone. The Contractor shall perform the installation, configuration and testing of the equipment based on their EDPs. The Contractor shall include the final installation and configuration details of each amp and SDN site in the as-built drawings and documentation. All installation related materials (IRM) shall be provided by the Contractor. Jumper connections between the equipment and the fiber shall be appro-priate for the 6500 P-OTN equipment.

The equipment shall be installed in strict accordance with the equipment manufactures detailed installa-tion procedures. At Government Service Delivery Node (SDN) locations, equipment must also be in-stalled in accordance with the DISN Implementation Standards dated 30 Jan 2013 (Attachment J4).

The Contractor shall acquire any required permits and approvals necessary for the installation. The Con-tractor shall deliver on CD in Adobe pdf “As Built” drawings and documentation showing the final con-figuration and placement of Government equipment in all facilities.

Page 5 of 28 Pages

DELIVARABLE 008: Engineering Design Package

DELIVERABLE 009: As-Built Drawings

6.3.1 Optical Equipment Testing

The Contractor will perform P-OTN testing between Government Services Delivery Nodes (SDN). The P-OTN consists of OLA equipment and associated channel specific equipment such as terminals, regener-ators, and Reconfigurable Optical Add Drop Multiplexers (ROADM) located at the SDN and Junction Nodes. The testing will evaluate all equipment on the link.

All test data (including updates) shall be documented and provided to the Government no later than 10 days after testing or update, as applicable.

DELIVERABLE 010: OLA & SDN Test Data

6.4 SYSTEM INTEGRATION

The Contractor will integrate the OLA and SDN sites with the fiber and the network management ele-ments into a complete operating system. The Contractor shall lead in the integration effort with assistance from the Government Network Support Center (GNSC). The Contractor shall work together with the GNSC team during integration and provide on-call troubleshooting, repair, and technical expertise sup-port of the backbone, access fiber, and fiber facilities. Integration support may require Contractor persons being at several different fiber, OLA, or SDN locations at the same time. System integration support will terminate when Full Operational Capability (FOC) is declared and the P-OTN network is successfully installed, tested, and integrated with Government approval.

The Government reserves its right to witness any testing. The Contractor shall provide a minimum of ten working days’ notice prior to conducting any acceptance testing. The Contractor shall perform necessary adjustments or corrections to any service deficiencies prior to Government acceptance. Government per-sonnel and/or representative access to the Contractor’s facilities shall be arranged by the Contractor to support this activity.

DELIVERABLE 011: Network Acceptance Test Results

Task Area 2 - Implementation of a new 100G P-OTN segment

6.5 GENERAL CONTRACT REQUIREMENTS

The following section provides additional requirements and technical specifications that apply to this con-tract. This section also provides fiber and equipment installation and implementation procedures and re-quirements. This section also includes network management and information assurance requirements.

The Contractor shall adhere to all prevailing telecommunications industry standards for the work required herein, and to any unique Government requirements as stipulated within any attachments to the contract.

FOC shall be achieved for the work contained herein and is defined as: complete and satisfactory delivery of this required service, in accordance with all of the conditions of this PWS and associated contract.

Government approval of the Contractor’s test results shall be deemed the final compliance step to attain

FOC.

Page 6 of 28 Pages

6.5.1 General Fiber Requirements

The Contractor is expected to ensure the IRU fiber and associated assets remain in compliance with the requirements detailed in this PWS and FRS (Attachment J3). All fiber and equipment installed and im-plemented under Task Area 2 shall comply with the appropriated subsections under the PWS and the

FRS.

6.5.2 Fiber Count

Fiber Optic Cable strands (two) shall be provided between the FSDP identified in Task Area 2. All access fiber installations shall consist of a minimum of 12 strands in a single fully buried duct dedicated for use solely by the Government with one empty duct alongside. These ducts shall be a minimum 50 mm in di-ameter. If the access fiber exists, then no additional fiber is required.

6.5.3 Definition of the Fiber Service Delivery Point (FSDP)

The FSDP is defined as the fiber patch panel located at the Government/non-Government facilities. Fig-ure 6.5.3 depicts the notional location of the FSDPs.

Figure 6.5.3 Depiction of FSDPs and spans (Notional)

6.5.4 Amplifiers and Other Optical/Electrical Transport Equipment

The Contractor shall provide the OLA configurations and OLA equipment designs for each of the Con-tractor’s facilities. The fiber shall work with the proposed P-OTN equipment.

SDN SDN

SPANSPANSPANSPAN

HUT* HUT* HUT*

Government Base / Site

Government Base / Site

HUT* HUT*

AMP AMP

SPAN

Fiber Optic Patch Panel

Fiber Optic Patch Panel

FSDP FSDP

FSDP

FSDP FSDP FSDP

FSDP

* Could also be a central office facility

SEGMENT

Page 7 of 28 Pages

DELIVERABLE 012: OLA Configuration and Equipment Design

6.5.5 Signal Reach

The fiber shall support all wavelengths and required transmission rates with a minimum reach of 2000 kilometers without electronic regeneration.

6.5.6 Outside Plant

The Contractor shall be responsible for all permits, environmental compliance requirements, easements, and rights of way. All work shall be done in accordance with the requirements listed in the following sec-tions unless superseded by the local Government regulations.

The Contractor shall provide adequate facilities including uninterrupted power, suitable operating envi-ronment and required physical security in accordance with FRS Section 1.3, Facilities and Section 1.5.4, Facility Security.

Fiber optic cable shall be suitable for the environment in which it is installed and shall adhere to the re-quirements listed in the FRS unless superseded by the local Government regulations.

6.5.6.1 Required Fiber

The Contractor shall provide dark fiber for the fiber “strings” (segments) identified in Task Area 2.

The fiber to be furnished between two (2) locations on a string will be a composite of backbone fiber (where available) and two (2) pieces (known as access fiber). An access path’s length must not extend farther than the first central office or hut from the base. If new fiber is required for a repair, site reloca-tion, or technology refresh, the base may have existing fiber ducts that can be used for pulling new fiber to some of the locations. For all of the fiber segments that run on base, the Government will work with the Contractor on utilizing existing on-base fiber paths/trenches, if possible.

Unless otherwise directed by the Government, all SDNs shall have at least two access paths. For those locations (Base/Post/Camp/Station) that have two nodes (dual node situation) the Contractor shall ensure two separate, diverse paths access these nodes.

Figure 6.5.6.1 Diversity Requirements for the Notional Optical Mesh Network

Page 8 of 28 Pages

6.5.6.2 Fiber Between Dual Nodes on a Base

If the Contractor needs to repair or replace existing dark fiber on a Government base between two SDNs, the Contractor shall consult with the appropriate base communications personnel/management (e.g., Ar-my Directorate of Information Management (DOIM) on using existing base conduits, trenches, etc.). The Contractor shall fully coordinate and consult with the appropriate base communications personnel if new fiber is proposed to be trenched on base.

6.5.6.3 Vaults, Manholes, Hand-holes

When trenching new fiber paths in order to repair or replace existing dark fiber, the Contractor shall con-struct manholes and hand-holes to provide access and cable slack points at appropriate points in the fiber path. New facilities of these types shall be constructed in a manner that meets or exceeds the Contractor’s existing construction standards used in the network. These facilities shall be resistant to tampering and vandalism.

Vaults, manholes, and/or hand-holes shall be sited at regular intervals, where necessary for fiber access, splicing, etc. These facilities shall be installed in accordance with the FRS.

6.5.6.4 Underground Installations

Direct-burial fiber is not acceptable; a conduit/duct shall protect the fiber. Underground fiber shall be in-stalled in accordance with FRS Section 1.2.7.

6.5.6.5 Aerial Installations

Aerial fiber is not acceptable unless Government approval is granted in very limited cases where fully buried cable is not feasible due to environmental, technical, or economic circumstances. In cases where

F

E

DC

B

G

A

Two fiber access paths leaving a location with one pair each

SDN SDN

CLASS 2 NODES

Two fiber access paths leaving a location with two pairs in one access path and one pair in the other

SDN

A C

B-1 B-2SDN

E

CLASS 1 NODE

CLASS 2 NODE

A-1 A-2

Backbone fiber

Access PathAccess Path Access Path

Page 9 of 28 Pages aerial installation is approved by the Government, aerial fiber shall be installed in accordance with FRS Section 1.2.8.

6.5.6.6 Fiber Path

Fiber optic cable shall be suitable for the environment in which it is installed, (e.g., aerial installations may be equipped with a jacket designed for UV exposure, underground cable may be gel-filled and suita-ble for duct installation, etc.) and shall adhere to the requirements listed in the FRS unless superseded by the local Government regulations. The Contractor shall notify the Contracting Officer and Contracting Officer Representative in writing when local regulations supersede the Government requirements as stat-ed in the PWS and/or FRS. All services must adhere to the requirements of the PWS and attachments thereto.

The fiber path between any two points shall be the most direct path feasible with regard to geographic obstructions and rights of way. The fiber path shall be installed such that any active network elements along that path (i.e., amplifiers and regenerators) can be passively protected from electromagnetic inter-ference (e.g., noise immunity).

6.5.6.7 Detailed Fiber Maps, Data and Drawings

The Contractor shall develop a fiber map (as well as supply Straight Line Diagrams). The map shall iden-tify how the Contractor satisfies all applicable Government connectivity. The fiber map shall contain de-tailed maps (street level) and drawings that contain or reference data on the type of fiber, depth of instal-lation, date of manufacture, date of installation, Bi-directional Optical Time Domain Reflector (OTDR) trace, Spectrum Analysis, Chromatic Dispersion value at 1550nm, Optical Signal to Noise Ratio (OSNR), length of fiber, number of splices, PMD, easements, rights of way, huts, manholes, hand-holes and Cen-tral Office locations. The Contractor shall provide these underlying data (latitude/longitude) using the Visio diagrams and/or spreadsheets. The Contractor shall update the fiber map for any changes as the re-sult of repairing or replacing existing fiber and shall designate if the fiber is existing or new, and if new, if it will be pulled in existing ducts or if it will require trenching. All fiber shall be identified as buried or aerial. Detail of geographic location, distances involved and description of aerial application (construction type and height of aerial poles; metal, wood, high tension, etc.) shall be provided for all aerial fiber seg-ments proposed for the dedicated use of the Government.

DELIVERABLE 013: Detailed Fiber Map

6.5.6.8 Splicing and Handling Requirements

All splicing shall use fusion-splicing technique. Connectors shall only be present at FSDPs. All connect-ors shall support the technical requirements as specified in the FRS (1.2.3 Fiber Performance). The Con-tractor is required to provide ancillary material and consumables for splicing, testing, and related aspects of the fiber implementation. Splicing shall be in accordance with the requirements of the cable manufac-turer as well as required splicing and termination/connector loss specified in the FRS (1.2.6 Splicing and Handling Requirements).

6.5.6.9 Facilities

The following requirements pertain to enclosures such as Huts / Diversity Intermediate Line Amplifiers (ILAs) parks, amplifier spaces, secure facilities, and any other items that may fall under this category.

The spaces or enclosures may be existing or new, and may be used jointly by the Government and the

Page 10 of 28 Pages

Contractor. Sufficient real estate/floor space shall be provided such that both front and rear access to the installed GFE equipment is possible.

If installed in an outdoor enclosure, the enclosure shall be hardened to protect against access and vandal-ism. If installed in an area adjacent to right-of-way for vehicular traffic (such as roadways, freeways, wa-terways, or rail lines), the enclosure shall meet the safety standards of the authority having jurisdiction over the right-of-way.

Where required by the needs of the equipment, the enclosure shall be furnished with environmental sup-port (heating, cooling, humidity control, dust filtering) on a 24x7x365 basis. Day-to-day power shall be provided and backed up via Uninterruptable Power Supply (UPS). Emergency power shall also be avail-able (in the event of commercial power failure), using battery, UPS, emergency generator systems, or a combination thereof for a minimum of 10 hours while the commercial power is out. The enclosure shall meet the requirements as outlined in FRS Section 1.3.

No equipment room, facility, or secure portion of a facility shall display or refer to DoD or Federal own-ership of equipment or fiber. The Contractor shall allow the Government to install/implement an out-of-band communications access circuit to Government equipment for management and control purposes.

The Contractor shall provide rack space for up to 2 racks in the huts where amplifiers are required by the Government. At regenerator sites, up to 4 rack spaces shall be provided.

6.6 INSTALLATION AND IMPLEMENTATION REQUIREMENTS

The following subsections detail implementation and installation requirements for dark fiber and optical equipment when necessary to repair and replace existing fiber.

6.6.1 Environmental Assessment (EA) Survey

The National Environmental Policy Act (NEPA) applies to the United States (includes CONUS, Alaska, Hawaii, and U.S. territories), and directs that all federal agencies give appropriate consideration to the environmental effects of their decision making on major federal actions affecting the quality of the envi-ronment. DoD Directive 6050.7, Environmental Effects Abroad of Major DoD Actions (Enclosure 2), directs DoD to a documented decision making process, where proposed actions may result in significant harm to the environment of a foreign nation or protected “global resource.”

Because the Government must consider the environmental issues in its decision making process, the Con-tractor shall produce an Environmental Assessment (EA) for each site where new trenching is required to repair or replace existing fiber. Each EA shall fully address the environmental concerns of 40 C.F.R. Parts 1500 through 1508. The EA shall be prepared to facilitate expedited consideration. As a minimum, an EA shall address: 1) the affected environment (40 C.F.R. Section 1502.15), 2) the environmental impact(s) of the proposal (40 C.F.R. Section 1502.16), and 3) a listing of agencies and persons consulted (40 C.F.R.

Section 1502.17). See 40 C.F.R., Section 1508.9.

When new trenching is required to repair or replace fiber on base, posts, or stations, the Contractor shall contact the office (base, post, or station) responsible for environmental affairs to determine if an EA has been done for the routes planned and, if so, shall utilize the existing EA(s).

Page 11 of 28 Pages

DELIVERABLE 014: Environmental Assessment

6.6.2 Dark Fiber Installation

6.6.2.1 The Contractor shall be responsible for all aspects of the installation of dark fiber for the DoDIN, including preparation of commercial locations for supporting amplification, and regeneration, according to the requirements given in the FRS (Attachment J3) under this contract. The Contractor shall plan and manage the activities necessary to accomplish all activities undertaken with respect to fiber installation.

6.6.2.2 Fiber installation consists of, but is not limited to, implementation and testing of the fiber links and business management processes. The Contractor shall provide the personnel and plans to accomplish a seamless and expeditious installation at both the Contractor and Government facilities.

6.6.2.3 The Contractor shall include a fiber installation plan as part of the Comprehensive Implementation Plan (CIP). The Contractor shall be responsible for conducting site surveys of all Contractor facilities and the Government sites to validate the ability to accommodate the requirements that are contained herein.

6.6.3 Installation Requirements

Contractor installations shall be in accordance with standard industry practices, standards, and guidelines.

The Contractor shall maintain on-site at all times one copy of the as-built drawings. The Contractor shall be responsible for connecting the fiber between the DoDIN SDNs covered by the contract according to the schedule approved by the Government and to the requirements in the FRS. The Contractor shall per-form site preparation and inside cabling to complete service delivery. This includes inter-building and intra-building on posts, camps, and stations.

6.6.3.1 FSDP Connection Requirements

The Contractor shall be responsible for providing connection from its fiber network to each DoDIN Fiber Service Delivery Point (FSDP). It is permissible to share the patch panels with other users. The Contrac-tor shall obtain rights of way, permit easements, environmental compliance requirements, and approvals for installation of all required DoDIN routes. Installed fiber cables used to transport DoDIN requirements shall fully comply with all requirements of the FRS.

6.6.3.2 Sites Survey Documentation for DoDIN Fiber Installations at Government Facilities

The Contractor shall prepare site survey documentation, which identifies any site preparation require-ments such as intra and inter facility fiber route drawings and locations that require ducting/trenching, installation and modification of equipment, and facility configurations. Plans, including drawings, shall be complete and conform to industry standards before work permits, digging permits, etc., are issued and installation can start.

The Contractor shall be responsible for site preparation work necessary to accomplish fiber delivery. Site preparation includes providing any required interconnect facilities, cabling, and ducts necessary to bring the backbone fiber to the FSDP. The Contractor shall coordinate and receive Government approval to conduct any and all site preparation work at Government facilities.

All work done by the Contractor under this contract shall conform to ANSI/TIA-606-B-2012 and AN- SI/TIA-607-B-2012; all-appropriate national and local codes, all other directives referenced within this contract, and shall conform to highest commercial industry standard installation and repair practices. All work and code compliance shall be subject to Government review and approval.

Page 12 of 28 Pages

DELIVERABLE 015: Site Survey Documentation

6.6.3.3 Pulling Cable

The Contractor shall not exceed the pulling tensions prescribed by the cable manufacturer specifications at any time when handling and installing cables. The Contractor shall certify in the Test and Acceptance Report that cables installed have not been stressed beyond their specified limits.

6.6.3.4 Approvals and Permits

The Contractor shall obtain all local (including base, post, camp, and station approvals) and regional permits and permissions to install fiber and modify facilities necessary to provide DoDIN fiber. At all sites, the building owner's representative shall approve any required changes to the facility. If necessary, the Contractor may request permission to use Government facilities, utilities, service or real estate to support Contractor fiber installation.

6.6.3.5 On Premise Cabling

For all installations (unless otherwise required) the Contractor shall provide inside cabling and install ap-propriate cable cross-connects between the Government and Contractor’s patch panels at the FSDP. The Contractor shall coordinate with the building manager and make all arrangements for service installations as the Government’s representative.

New on-premise cabling to support fiber installation shall conform to the following standards and re-quirements. In the event the local code exceeds those stated below, the local code shall be followed. Any new on-premise cabling will comply with the following:

• ANSI/TIA -570-C, August 16, 2012

• ANSI/TIA-568-C Commercial Building Telecommunications Cabling Standards, February 2009

• ANSI/TIA -569-C Commercial Building Standards for Telecommunications Pathways and Spac-es, May 3, 2012

• ANSI/TIA-606-B Administration Standard for the Telecommunication Infrastructure of Com-mercial Buildings, June 2012

• National Electrical Code NPA-70, October 1999 meeting

The Contractor shall notify the Contracting Officer and Contracting Officer Representative in writing when local code exceeds the standards and requirements identified above.

6.6.3.6 Drawings for the Fiber Installation

For each DoDIN service installation, the Contractor shall submit as-built drawings to the Government.

The as-built drawings shall show final configurations of the installation. Information shall include:

• Information showing the right-of-way, location of the running line, relative to permanent land-marks, including but not limited to, railroad mileposts, boundary crossings and utility crossings

• Splice locations

• Manhole and handhole locations

• Cable marker locations

• Conduit or ducting information (type, length, expansion joints, etc.)

Page 13 of 28 Pages

• Cable information (straight line diagrams, type of fiber, type of cable, date of manufacture, date of installation, fiber burial depth, cable/fiber identifier(s), and cable lengths)

• Notation of all deviations from specification (e.g., depth)

• Facilities (hut/central office) locations

• Origin and destination of each fiber (originating/terminating facility)

• Bi-directional OTDR traces of each fiber span

• Maps of any dissimilar fiber types within a span

• Locations of all optical events (e.g., splices, connection points) on the fiber

• Information that maintains manhole progression for each route that correlates optical distances

(obtained via the OTDR) to physical landmarks such as manholes, buildings, bridges, etc.

• Locations of maintenance slack coils to facilitate response to maintenance requirements

The Contractor shall provide as-built drawings for the Government SDN locations showing their addi-tions and/or changes.

The Contractor shall provide as-built drawings for the Contractor-owned facilities (e.g., huts) showing DoDIN fiber and equipment. The required information for Contractor-owned facilities shall include but not be limited to cross-connects, floor space depicting Government racks, rack elevation view, floor load-ing requirements, and ducting.

DELIVERABLE 016: Fiber As-Built Drawings

Task Area 3 - Operations and Maintenance

6.7 MAINTENANCE PLAN

Contractor shall provide, operate, and maintain the dark fiber and facilities, and repair the fiber during the life of the contract by providing support for 24 hours, 7 days a week, and 365 days a year. The overall system availability shall be 99.9% calculated monthly. The Contractor will continue to provide O&M support for amplifiers, regenerators, and terminal equipment.

When a fiber optic cable failure (e.g., cable cut) occurs, the following response and repair times in Table

6.7 shall be met.

Table 6.7 Response and Repair Time for Fiber Failure

Fiber Path Response Time Repair Time1 Terrestrial/Aerial 2 hours 8 hours

1 Indicates maximum repair time. Repair time starts once personnel arrive on-site

The Contractor shall provide a Maintenance Plan that details its fiber operations and maintenance ap-proach, process, and procedures to meet the requirements of this PWS. The Contractor shall submit any proposed changes to the Government for review and concurrence prior to updating the Maintenance Plan.

As part of the Maintenance Plan, the Contractor shall provide a process, subject to Government approval, to notify the Government via a web based tool, telephone, FAX, etc. within 10 minutes of the time the fiber failure is discovered.

DELIVERABLE 017: Maintenance Plan

Page 14 of 28 Pages

6.8 OLA MAINTENANCE

The Contractor shall provide maintenance of the OLA equipment in Contractor facilities for the life of the contract. The Contractor’s Maintenance Plan shall outline its plan to provide two (2) types of mainte-nance support; Corrective and Preventative. In addition, the plan shall include a section on spare equip-ment management, where the Contractor shall describe how much spare equipment will be required and managed for maintenance purposes based on, but not limited to, the equipment manufacturer’s failure rate Mean Time Between Failures (MTBF), the response and repair times, and the Contractor’s field experi-ence. The Government will provide the spares as GFE. Corrective and Preventative maintenance re-quirements are described as follows:

Corrective maintenance – The OLA equipment located at the Contractor facilities will be managed and controlled by the Government. The Contractor shall have no active or passive monitoring capa-bility of the equipment. Therefore, the Government, through the Global NetOps Support Center (GNSC), will notify the Contractor of corrective maintenance action needed. The Contractor shall maintain and repair equipment during the life of the contract by providing support 24 hours per day, 7 days per week, and 365 days per year. The Contractor shall respond to equipment failures after notification by the GNSC in accordance with the schedule in Table 6.8. Upon completion, the Con-tractor shall provide a brief report to the GNSC describing the fault and the remedy taken for each event, both telephonically and electronically.

Preventive maintenance – The Contractor shall outline in the Maintenance Plan how it will provide preventative maintenance of OLA equipment in accordance with the equipment vendor’s specifica-tions (i.e., MTBF). The Contractor shall notify the GNSC at least twenty-one (21) working days in advance of preventative maintenance and any potential down time of equipment.

Page 15 of 28 Pages

Table 6.8 Response and Repair Time for OLA Equipment Failure Event Response Time1 Restore Time2

Co-location OLA Equipment

2 hours 8 hours

1 Indicates maximum Response time after notification by GNSC.

2Indicates maximum Restore time. Restore time starts once personnel arrive on-site.

6.9 AUTHORIZED SERVICE INTERRUPTION (ASI) PROCEDURES

When a scheduled service interruption cannot be avoided, the Contractor shall obtain the approval of the DISA Theater ASI Manager before initiating any scheduled outage. To obtain such approval, a written "DISA ASI Request Form" must be submitted via email to the appropriate DISA ASI Manager with a copy sent to that Watch Officer (WO).

The Contractor is expected to always minimize the duration of requested down time to ensure that con-tracted services are available to the U.S. Government to the maximum extent possible. This is possible only through appropriate planning, preparation, and/or use of alternate or spare facilities whenever possi-ble. When a service interruption is required, the Contractor shall comply with the following criteria to identify the type of circuit release request categorization that applies to the service maintenance or inter-ruption request.

ROUTINE: Routine service interruptions are for those conditions that do not meet the criteria of Demand, Urgent or Hazardous Condition (HAZCON) maintenance activities. The Contractor's service release re-quest shall be submitted and identified as a "Routine" request at least 27 calendar days prior to the execu-tion. All power ASI requests must be made 45 days prior to the execution date. All requests will include a primary and an alternate date requested; failure to do so may result in denial of the service interruption.

Request for routine facility maintenance should be made at least 30 days prior to the execution date.

URGENT: Urgent service interruptions are for those conditions that do not meet the criteria of a Routine, Demand or HAZCON maintenance activities.

Urgent service interruptions are generally limited to imminent or significant operational directed actions.

The Contractor shall immediately notify the appropriate ASI Manager as soon as it is known that there is a need for an urgent service interruption to allow for as much lead time as possible for coordination. The Contractor's service release request shall be submitted and identified as an "Urgent" Request inside of a 28-day period interruption timeframe. A justification statement to waive the 28-day notification must ac-company the request if notice is submitted within 28 days of the execution date. All requests will include a primary and an alternate date requested; failure to do so may result in denial of the service interruption.

The Service and Agency NOC in coordination with the appropriate ASI Manager will review the request and justification for approval. If disapproved, requests will be returned to the requestor and must be re-submitted following normal ASI procedures.

DEMAND: Demand service interruptions are for those conditions that do not meet the criteria of a Rou-tine, Urgent or HAZCON maintenance activities. Demand service interruptions are for those conditions that must be addressed as soon as possible to correct significant deficiencies on DoDIN facilities, net-works, or system resources or correct a problem that could severely impact a customer or mission if not corrected. The Contractor shall make every reasonable attempt to notify the appropriate DISA ASI Man-ager immediately to maximize coordination arrangements for the service interruption. Demand mainte-nance must be completed as soon as possible but no longer than 72 hours from the date of the request.

The ASI Branch will send a message, when requested and if time allows, to all concerned that this action

Page 16 of 28 Pages will take place. After normal duty hours the SCO or WO will process the demand maintenance actions.

Demand service interruptions are considered unscheduled incident reportable events.

HAZCON: A HAZCON is a maintenance action that is expected to cause no service interruption or out-age to customers or one where secondary or backup resources have been allocated. The Contractor shall submit and identify the service release request as a "HAZCON" and define it as either a ROU- TINE/URGENT/DEMAND ASI based on the guidelines previously mentioned.

NON-SERVICE AFFECTING: The Contractor shall submit and identify the service release request as a "Non-Service Affecting Request" at least 5 calendar days prior to the maintenance event for cases where the service maintenance action will only result in a loss of service(s) for 50 milliseconds or less for the Contractor to perform maintenance on a tertiary power source.

All ASI Requests shall include, at minimum, the below information.

(1) Contractor making request, name and phone number of representative responsible for man-aging circuit release;

(2) Circuit servicing Contractor NOC with phone number that can be contacted 24 hours a day and 7 days a week;

(3) Organization performing maintenance;

(4) DITCO CSA and CCSD number of circuit for which the request is being submitted;

(5) Location of maintenance action by city(s) and state(s), only, or the approximate proximity and compass direction thereof;

(6) Primary Date and inclusive start and stop times in GMT/ZULU for the request, along with an alternate and/or multi-phased event request by date(s) and start and stop time(s);

(7) Purpose for the request;

(8) Impact of maintenance action (Outage, Switch Hits, etc.);

(9) Statement of whether the Contractor requires access to a Government site;

(10) Statement of whether the Contractor requires access to a Government facility to perform maintenance;

(11) Statement indicating all equipment, parts, and/or supplies required to complete action are on-hand, or their expected delivery date;

(12) Statement indicating that all avenues of bypass capability (e.g., alternate facilities, spare fa-cilities, etc.) have been considered;

(13) Estimated maximum recovery time to restore circuit;

(14) Contractor ticket number to track maintenance action.

If an ASI Request requires the Contractor to have escort access into a Government facility, the Contractor shall submit two ASI Requests using two separate e-mail messages. The first ASI Request shall identify the building number and the maintenance downtimes. The second ASI Request shall have all remaining fields completed. This purpose for the separation is to prevent unnecessary aggregation of sensitive in-formation (ex., Government SDP detail) and dissemination in unclassified domains and media per the DISN Classification Guide.

The respective DISA ASI Manager is the sole authority for approving Authorized Service Interruptions.

Failure of the Contractor to obtain an approved ASI prior to initiating a scheduled outage will constitute an unauthorized outage. Service interruptions without prior notification and approval (unless justified as emergency action) will also constitute an unauthorized outage. Unscheduled outages are not in compli-ance with the contract. The Government reserves its right to seek credits and other consideration as set forth in the contract for any nonconformance to performance standards. The Government may also termi-nate any portion of this requirement that repeatedly fails to maintain the contracted level of service or if

Page 17 of 28 Pages the Contractor repeatedly fails to comply with the ASI procedures.

6.9.1 ASI Approval/Disapproval

The DISA ASI Managers will notify the Contractor of approval or disapproval and will attempt to estab-lish a mutually agreeable primary and alternate maintenance date. The DISA ASI Managers will typically notify the Contractor within 7 calendar days regarding routine requests and between 1 to 3 calendar days for most other release request types.

6.9.2 Prior To and After ASI Completion

For each approved ASI, the Contractor shall contact the appropriate DISA NOC 30 minutes prior to the scheduled outage (to obtain final clearance to proceed), upon implementation of the ASI, and immediately upon completion. The Contractor will also notify the appropriate DISA NOC of any significant unantici-pated impacts/outages in order to update the associated trouble ticket. If the maintenance was not success-fully completed, cancelled, rescheduled, or failed, the Contractor shall provide the reason to the DISA NOC, which will update the trouble ticket. The Contractor shall follow the ASI Request procedures to reschedule maintenance that was not successfully completed.

All information required in the ASI Request will be complete and accurate upon submittal, to include the “Required ASI Documentation Checklist” when applicable. Use of a Contractor’s automated system gen-erated form is permissible as long as the form includes all information required to be in the ASI Request.

6.9.3 Escalation Procedures and Contacts

The Contractor shall provide its escalation procedures and designated points of contact to the Government within 15 days after award. Subsequent changes to the Contractor’s escalation procedures and contact information shall be provided to the Government within 24 hours of the change implementation. An up-to-date version of the Contractor’s escalation procedures and contacts shall be provided for each IPR. The procedures shall include a description of the circumstances under which issues shall be escalated with associated timelines. The Contractor escalation contacts shall be accessible on a 24x7 basis. All escalation procedures and contact information and coordination shall be at no additional cost to the Government.

The Contractor shall provide a name and contact number for a designated Network Operations Manager and Tier II Engineer that must be available 24x7 and/or return a customer escalation call within 30 minutes. The Contractor shall have a 24x7 NOC that will guarantee access within ten minutes to a live technician who can perform the following tasks:

• Create trouble reports

• Provide basic troubleshooting support in a technically proficient manner

• Engage next level support within five minutes

DELIVERABLE 018: Escalation Procedures and Contacts

Page 18 of 28 Pages

6.10 Disposal Procedures

The Contractor shall provide a separate DD Form 1149 for all equipment prior to disposing or returning to Government. All photonic cards will be returned to the Government. Funds recovered from disposal of remaining equipment will be used to fund the cost of disposal. If additional funding is required it will be identified as part of this proposal in accordance with FAR 52.245-1 Government Property.

7. Performance Standards

The Contractor shall adhere to all prevailing telecommunications industry standards for the work required herein, and to any unique Government requirements as stipulated within any attachments to the contract.

Performance Standard Acceptable Quality Level

(AQL)

Method of Surveillance

Deliverables are submitted on time and the Contractor manages performance of the overall requirement in accordance with the Pro-ject Schedule. Contractor ensures performance of all tasks meet the require-ments of the PWS and standard DISA require-ments (e.g TSRs, SCLs).

Deliverables contain required information and are delivered on time at least 90% of the time.

Revisions that occur are minor and are resolved in a satisfactory manner.

Schedules and provided imple-mentation plans are accurate 90% of the time.