Global Tel Link dba ViaPath Renewal - Executed.pdf

CONTRACT AMENDMENT NO.: 1

Contract No.: 43211500-24-NASPO-ACS Contract Name: Inmate Communications

Rev. 10/7/2024 Page 1 of 2

This Contract Amendment No. 1 (“Amendment”) to Contract No. 43211500-24-NASPO-ACS (“Term Contract”) is made by the Department of Management Services (“Department”), an agency of the State of Florida, located at 4050 Esplanade Way, Tallahassee, Florida 32399;

and Global Tel*Link Corporation d/b/a ViaPath Technologies (“ViaPath”) (“Contractor”), with its principal place of business located at 3120 Fairview Park Drive, Suite 300, Falls Church, VA 22042; collectively referred to herein as the “Parties.”

WHEREAS the Parties entered into the Term Contract, which became effective on February 20, 2025, for the provision of Inmate Communications;

WHEREAS the Master Contract was renewed for a period of three years, with a new Master Contract expiration date of December 31, 2028 and;

WHEREAS the Parties agree to renew the Term Contract as provided for in Exhibit B, Enterprise Standard Terms and Conditions, subsection 4.1 Term and;

WHEREAS the Parties agreed that the Term Contract may be amended by mutual agreement as provided in Exhibit B, Enterprise Standard Terms and Conditions, subsection 2.1 Amendment.

ACCORDINGLY, and in consideration of the mutual promises contained in the Term Contract documents, the Parties agree as follows:

I. Contract Amendment. Term Contract Exhibit C, Price Sheet, is hereby deleted and replaced in its entirety with the attached Exhibit C, Price Sheet, which is incorporated into the Term Contract by reference herein.

II. Contract Renewal. The Term Contract is renewed for a period of three years pursuant to the same terms and conditions of the Term Contract and any executed written amendments, with a new Term Contract expiration date of December 31, 2028.

III. Conflict. To the extent any of the terms of this Amendment conflict with the terms of the Term

Contract, the terms of this Amendment shall control.

IV. Effect. The terms and conditions of the Term Contract are incorporated by reference as if fully re-written herein. The terms and conditions of the Term Contract not amended herein will remain in full effect. This Amendment is effective when signed by both Parties.

Docusign Envelope ID: 90A32C91-C8CB-4278-8607-389F99FF5472

CONTRACT AMENDMENT NO.: 1

Contract No.: 43211500-24-NASPO-ACS Contract Name: Inmate Communications

Rev. 10/7/2024 Page 2 of 2

IN WITNESS WHEREOF, the Parties have executed this Amendment by the undersigned duly authorized representatives.

State of Florida:

Department of Management Services

Contractor:

Global Tel*Link Corporation d/b/a ViaPath Technologies

By: _____________________________

By: _____________________________

Name: Pedro Allende Name: Janna Peters

Title: Secretary

Title: Sr. Director of Contracts &

Procurement

Date: __________________________

Date: __________________________

Docusign Envelope ID: 90A32C91-C8CB-4278-8607-389F99FF5472

12/15/2025 | 1:20 PM EST12/15/2025 | 3:49 PM EST

2.1 Software Applications

Education

Base courses including GED preparation (detail in proposal narrative No Cost Custom DOC-required curriculum No Cost (A1)

Video Visitation $0.25/minute or IAW any FCC mandated Rate Caps (whichever is lower) External Electronic Mail

Message Only $0.50/Message inbound from friends/family or outbound OR $0.50/Message inbound and $0.07/min outbound with standard per minute streaming

Pictures $0.50/Attachment Video Messages $0.75/Video Message

No Cost No Cost No Cost No Cost $1.59 average per song (A2)

$4.99 per 7-Day Basic Streaming Music (non-interactive); $5.99 per 7-Day Streaming Music (interactive); $7.49 per 7-Day Premium Streaming Music with Playlists and Caching (A3)

No Cost for Standard Programs (A4)

No Cost to Access No Cost No Cost for Standard eBooks (A5)

$0.07/minute $0.07/minute

Internal Electronic Communications Inmate Commissary Ordering Inmate Trust/Commissary Account access Inmate Phone Account access Music Purchases/Download

Music Subscription Services Self Improvement Programs Law Library Research Access Inmate Grievances Electronic Books Games News

Movies $0.07/minute

Podcasts $0.07/minute PDF Document Viewing No Cost Inmate Management Tools No Cost Additional Services:

Standard per minute streaming and messaging option without bundle $0.07/minute Add'l Streaming Media/Content; Discounts may apply for bulk purchases $0.10/minute

$0.12 per minute or Up to $19.99 per subscription FCC allowable rate

Premium Movies (Gold) Inmate Calling via the tablets or kiosks Payment Services See "ViaPath Notes" tab for payment tiers (A6)

Software development rate for DOC enhancements To be negotiated based on requirements

NOTE: Applications should be offered in various languages

2.2 Kiosks

Inmate/Turnkey Kiosks # of Near-Field Communication (NFC) stations, Flex stations or equivalent

Number of Kiosks TBD Lease, Purchase or No Cost No Cost for hardware; up to $5,000 per station for wiring and installation to the agency

Deposit Kiosks Number of Kiosks TBD Lease, Purchase or No Cost No Cost

NOTE: If kiosk is leased, include all costs associated to include maintenance.

2.4 Tablet Device

Tablet (detail Screen Size and Memory Capacity)

Lease, Purchase or No Cost No Cost Basic Tablet To be negotiated if tablets are provided for sale or lease in the future Basic Tablet with larger screen To be negotiated if tablets are provided for sale or lease in the future Basic Tablet with added memory To be negotiated if tablets are provided for sale or lease in the future

Accessories Headphones $3.49 Charger $7.99 Case To be negotiated if cases are provided for sale in the future Screen protector To be negotiated if screen protectors are provided for sale in the future

NOTE: If tablet is leased, include all costs associated to include maintenance.

Portable device (non-tablet) Device (detail Screen Size and Memory Capacity)

Lease, Purchase or No Cost To be negotiated if portable devices are provided for sale or lease in the future Basic device To be negotiated if portable devices are provided for sale or lease in the future Upgraded device To be negotiated if portable devices are provided for sale or lease in the future

Accessories

Global Tel*Link Corporation dba ViaPath Technologies Exhibit C, Price SheetDocusign Envelope ID: 90A32C91-C8CB-4278-8607-389F99FF5472

Headphones To be negotiated if accessories are provided for sale in the future Charger To be negotiated if accessories are provided for sale in the future Case To be negotiated if accessories are provided for sale in the future Screen protector To be negotiated if accessories are provided for sale in the future Keyboards --- REQUIRED if upon request To be negotiated if accessories are provided for sale in the future

Customer Commission All rates above assume zero commission. Customer may increase rates to include any monetary and in-kind commissions, provided these are in compliance with FCC rules.

Video Visitation 0.0% External Electronic Mail

Message Only 0.0% Pictures 0.0% Video Messages 0.0%

Music Puchases/Download 0.0% Music Subscription Services 0.0% Electronic Books 0.0% Games 0.0% News 0.0% Movies 0.0% Podcasts 0.0% Tablet (detail Screen Size and Memory Capacity)

Basic Tablet N/A Basic Tablet with larger screen N/A Basic Tablet with added memory N/A

Tablet Accessories Headphones 0.0% Charger 0.0% Case N/A Screen protector N/A

Other Portable Device (detail Screen Size and Memory Capacity) Basic device N/A Upgraded device N/A

Other Portable Device Accessories Headphones N/A Charger N/A Case N/A Screen protector N/A Keyboards N/A

Customers may negotiate a value add product or service within the scope of this enterprise ACS in lieu of charging a commission.

Global Tel*Link Corporation dba ViaPath Technologies Exhibit C, Price SheetDocusign Envelope ID: 90A32C91-C8CB-4278-8607-389F99FF5472

VIAPATH

AMENDMENT TO MASTER AGREEMENT

Local(B5)

Intralata(B5)

Interlata(B5)

Interstate(B5)

International (B4, B5)

Additional Fees

Commission Rate

CALLING RATES: PER MINUTE RATE

Base Rates Rate Adjustments based on Added Features Additional Vendor Features

Initial Voice Biometrics

Continuous Call Voice Biometrics

Investigative Tools

Voice Messaging

Cell Phone DetectionPrepaid CollectDebitCollect

See "ViaPath Notes" tab (B1) No Cost

**The Customer may elect to adopt the base rates mandated in the 2024 IPCS Order or may elect to adopt the base rates allowable under the 2021 IPCS Order pursuant to the 2025 IPCS Waiver Order. The Per Minute rates shall not exceed the FCC mandated rate caps.

See "ViaPath Notes" tab

(B2) See "ViaPath Notes" tab (B3)

Any commissions shall be provided within the FCC rate caps.

See "ViaPath

Notes" tab (B1)

See "ViaPath Notes" tab

(B1)

FCC prohibits additional fees

Global Tel*Link Corporation dba ViaPath Technologies Exhibit C, Price SheetDocusign Envelope ID: 90A32C91-C8CB-4278-8607-389F99FF5472

Additional Pricing Information

Rate Adjustment One Time Cost Annual Cost Commission Comment

A1 N/A N/A N/A N/A Access to DOC provided curriculum

A2 $0.69 - $2.49 per download N/A N/A Customer may add to rate and keep increase as commission

A3 Negotiable; 14-Day and 30- Day options

N/A N/A Customer may add to rate and keep increase as commission

Negotiable Negotiable Negotiable N/A Mental health course on Anger Mgmt from an industry expert

Negotiable Negotiable Negotiable N/A Research-backed substance abuse treatment with a proven track record of successes

Negotiable Negotiable Negotiable N/A Various vocation and educational programs

Negotiable Negotiable Negotiable N/A Various programs designed to support community involvement, parenting, religious studies, and much more

Negotiable Negotiable Negotiable N/A Vaious programs in employment skills, financial literacy, community resources, computer-based re-entry simluation, etc.

A5 Audiobooks Negotiable Negotiable Negotiable N/A

Anger Management Course

Substance Abuse Disorder/Recovery

Tablet/Kiosk: Additional Features & Services

Custom DOC-required curriculum

Music Purchases/Download

Streaming Music with Caching and Playlists

A4

Name Other Content

Reference

Life Skills & Mental Health

Educational/Vocational

Family & Spirituality

Global Tel*Link Corporation dba ViaPath Technologies Exhibit C, Price SheetDocusign Envelope ID: 90A32C91-C8CB-4278-8607-389F99FF5472

A6 Payment Services

Customer may add to rate and keep increase as commission

Low High Credit Cash

$0.01 $9.99 $0.90 $2.50 $10.00 $19.99 $1.75 $2.50 $20.00 $99.99 $5.95 $2.50 $100.00 $199.99 $6.95 $2.50 $200.00 $300.00 $7.95 $2.50

Customer may add to rate and keep increase as commission

Low High Credit Cash

$0.01 $100.00

$100.01 $2,900.00

Customer may add to rate and keep increase as commission

Low High Credit Cash

$0.01 $300.00 $4.95 $4.95

A7 Tablet Account Funding Fee $3.00 Per Deposit Transaction

All rates above assume zero commission. Customer may add to the rates and keep the increase as commission.

Walk-In Retail

$5.00 + 5.0% $5.00 plus an additional $5.00 per $100 deposited

Deposit Range

Deposit Range Walk in Retail

Electronic Fund Transfer

Self Release / Bail

Deposit Range Trust

Self Release

Global Tel*Link Corporation dba ViaPath Technologies Exhibit C, Price SheetDocusign Envelope ID: 90A32C91-C8CB-4278-8607-389F99FF5472

Rate Adjustment One Time Cost Annual Cost Commission Comment Negotiable Negotiable Negotiable N/A Negotiable Negotiable Negotiable N/A Negotiable Negotiable Negotiable N/A Negotiable Negotiable Negotiable N/A Negotiable Negotiable Negotiable N/A Negotiable Negotiable Negotiable N/A Negotiable Negotiable Negotiable N/A Negotiable Negotiable Negotiable N/A

Rate Adjustment One Time Cost Annual Cost Commission Comment Negotiable Negotiable Negotiable N/A Negotiable Negotiable Negotiable N/A Negotiable Negotiable Negotiable N/A Negotiable Negotiable Negotiable N/A Negotiable Negotiable Negotiable N/A Negotiable Negotiable Negotiable N/A Negotiable Negotiable Negotiable N/A Negotiable Negotiable Negotiable N/A Negotiable Negotiable Negotiable N/A

Rate Adjustment One Time Cost Annual Cost Commission Comment Negotiable Negotiable Negotiable N/A Negotiable Negotiable Negotiable N/A Negotiable Negotiable Negotiable N/A Negotiable Negotiable Negotiable N/A Negotiable Negotiable Negotiable N/A

B5

Reference Investigative Tools Name

Reference

Call IQ® Basic & Advanced - Intelligent Keyword Search Called Party IQ® - Inmate to Inmate Call Detection Phone IQ® - Phone Type Identification GTL Data IQ® - Investigative Data Analysis

Federal, state, and local taxes apply to all telecommunications services. Tax calculations are based upon the mandated tax rate in effect at the time of call and vary by call origination and destination. Tax collections are rendered to the appropriate taxing entity and are never retained in whole or in part by ViaPath.

CellSense Cell Phone Detection Device

Name

Wolfhound-Pro with 12 month extended warranty and software TEK84 Intercept Body Scanner (SSD-017-1102)

International ITS calls, whether made using a debit or prepaid/AdvancePay™ format: The Interstate ITS rate set forth above the base rate per minute [NOTE – must comply with permissible interstate rate caps based on ADP for the facility]] plus the applicable call termination rate for the destination country as published on the Company’s website, which may be updated every 3 months in accordance with the FCC Order.

Adani X-Ray Inspection Systems Cell Phone Interdiction Sweeps

Additional Vendor Features

Free Inmate Calling Program Increase wireless network coverage

RFID - Realtime Location Services

Additional On-site Administrators Lower tablet ratioB3

B4

Reference

B2 CEIA PD240CB-SET Handheld Metal Detector

GTL Fusion™ - Monitoring 3% of Calls by ViaPath Staff GTL Fusion™ - Intelligence Information Sharing & Analysts

Voice IQ® - Continuous Voice Biometric Voice IQ® - Initial Voice Biometric

Name

Cell Phone Detection

Additional Dedicated Site Technicians

Cellebrite Mobile Forensic Device (UFED) Cellebrite Premium (Unlimited iOS and Android extraction)

B1

Non-Phone or Video Vistation Rate Adjustments based on Added Features

Global Tel*Link Corporation dba ViaPath Technologies Exhibit C, Price SheetDocusign Envelope ID: 90A32C91-C8CB-4278-8607-389F99FF5472

Rate Adjustment One Time Cost Annual Cost Commission Comment C1 Negotiable Negotiable Negotiable N/A Optional Solution: scanning for drugs & toxinsChemImage VeroVision Mail Screener 3rd Generation

Digital Mail

Reference Name Other Content

Global Tel*Link Corporation dba ViaPath Technologies Exhibit C, Price SheetDocusign Envelope ID: 90A32C91-C8CB-4278-8607-389F99FF5472