Frequently Asked Questions.pdf

USPS EEO Inves�ga�ve Services

FAQs

FREQUENTLY ASKED QUESTIONS

GENERAL

How many people will you be accepting?

These are no set numbers for the number of people that will be receiving an award. Instead, our system is set up to accept all individuals, as contractors, that successfully demonstrate they meet the qualifications which includes proposal/sample file scores, passing the class, and passing security clearances.

What is the timeline from solicitation close to award?

Generally, the process takes around four (4) months from solicitation close to award. This includes the proposal evaluation stage, class, background checks, USPS financial and supplier onboarding and award.

I submited my applica�on and haven’t heard anything; did you receive my applica�on?

All applica�ons should be confirmed by the applicant upon submital. The next contact you will have from us will be a�er proposal evalua�ons have been completed, which is usually between 30-60 days.

I'm interested in applying for EEO Inves�gator, do I need to live in a certain area? What if I move?

This is a 100% telework posi�on, which can be done anywhere if you have strong internet and phone connec�ons.

What is the pay range?

The per case rates are listed in the Pricing Schedule. A contractor's yearly salary ranges can vary greatly and are dependent on several factors including, but not limited to, availability and performance. An inves�gator’s case load depends on their availability and ability to complete cases within NEEOISO’s �mely and quality standards.

What does the ideal offeror look like?

Successful offerors have the following qualities:

• Have excellent computer skills

• Have good communication skills

• Have excellent writing skills

• Have excellent organizational and time management skills

• Can pay attention to details

• Can follow instructions

My company handles inves�ga�ve services, can I apply for the whole company?

Unfortunately, only individuals are eligible to apply for this posi�on. Businesses cannot be included as EEO Inves�ga�ve contractors. No sub-contrac�ng is allowed.

FAQs

SOLICITATION

I found this solicitation on Indeed. How do I apply?

Indeed is used for advertisement purposes only. To apply, please visit sam.gov and search for USPS EEO Investigator under Contract Opportunities, for the complete solicitation package and instructions.

The document titled ‘Proposal Instructions’ has all the requirements.

I have found the solicitation on sam.gov, but there is not an ‘Apply button’ and I am not a registered business. How do I apply?

All proposal documents should be emailed, as indicated in the Proposal Instructions document.

I am interested in future opportunities, can you put me on the list?

Unfortunately, we do not maintain internal lists for future solicitations. However, solicitations are posted on sam.gov multiple times throughout the year. Please monitor the site and search for USPS EEO Investigator under Contract Opportunities.

I was having problems with my email and it didn’t send, can you still accept my application?

Unfortunately, no exceptions can be made for late proposals. All items must be received by the solicitation close date. Please monitor sam.gov for future opportunities.

How soon after I retire from Federal Service Can I apply?

You can apply for the solicitation if you are retiring at least 30 days prior to attending the class.

CLASS

How long is class?

The class is held online via Zoom over the course of 7 days: Monday - Friday, 10am-5pm EST week 1 and Monday - Tuesday, 10am-5pm EST week 2.

Is the class graded?

There are graded assignments both in-class and for homework daily, as well as homework over the weekend. You must meet the minimum required score to pass the class.

The class requires your full attention and cannot be something you have on in the background while you do other tasks.

How much does the class cost?

The United States Postal Service covers all class fees. However, it does not cover the cost of other associated and indirect costs.

Is the class in person or virtual?

The class is currently only offered in a virtual format.

http://www.sam.gov/ http://www.sam.gov/ http://www.sam.gov/

FAQs

What do I need for the class?

• Dedicated time and space - The class requires your full attention and cannot be something you have on in the background while you do other tasks.

• Ability to connect to Zoom.

• Computer or device you can use to complete documents in Word and Adobe Acrobat Professional.

• Microsoft Word and Adobe Acrobat Professional. The Adobe website offers a monthly subscription to Adobe Acrobat Professional for $19.99.

SAMPLE CASE FILE

I was told I did not meet the minimum score needed on the Sample Case File. What did I do wrong?

Be sure to read the questions thoroughly and answer all parts of the questions. Applicants often score poorly due to inattention to details or failure to follow the instructions. We are looking for a comprehensive packet with a good understanding of investigative and reporting techniques applied in the sample file questionnaire.

SECURITY CLEARANCES

Can a person who is not a U.S. citizen receive a security clearance?

Yes, they must be legally authorized to work in the United States. However, a security clearance will not be granted if a full three (3) year criminal history cannot be obtained.

Who pays for Security Clearances/Background checks?

The applicant is responsible for obtaining drug testing and fingerprinting at their own expense.

POST-SOLICITATION

Can I apply again?

All unsuccessful applicants are welcome to apply again.

I’ve applied many times and I am always unsuccessful, what am I doing wrong?

Please review all the documents and their instructions carefully. Applicants often score poorly due to inattention to details or failure to follow the instructions. We are looking for a comprehensive packet with a good understanding of investigative and reporting techniques applied in the sample file questionnaire.

If you have previously failed the class, make certain your future application packets have addressed what steps you have taken to improve the skill set needed to be a successful investigator.