Attachment 4 Proposal and Instructions EEO Services.docx

SOLICITATION PROPOSAL INSTRUCTIONS

ANY OFFER THAT DOES NOT CONFORM TO THE PROPOSAL INSTRUCTIONS OR SOLITCITAION REQUIREMENTS WILL NOT BE CONSIDERED.

The Postal Service: does not award contracts to suppliers who are listed as disbarred, suspended or ineligible on sam.gov; does not award contracts to current USPS employees; does not award contracts when doing so would create a perception of bias or appear to compromise confidentiality.

A. General Information

The U.S. Postal Service (USPS) is soliciting individuals with the right skill sets and availability to invest numerous hours a week to conduct EEO investigations and management-initiated investigations into harassment allegations that are not part of a discrimination complaint, in accordance with EEOC regulations and USPS quality and timeliness standards. Selected individuals will enter into an Ordering Agreement as independent contractors and be paid on a per-case basis. Each individual supplier, also known as an Investigator, will be regularly evaluated for performance by the Contracting Officer’s Representative. The USPS operates 24 hours a day, seven days a week and an Investigator may be required to make phone calls during all hours in order to contact the appropriate personnel on a case. The Proposal must be sufficiently detailed and complete to demonstrate an understanding of the ability to comply with the requirements and offerors must demonstrate the capability of performing all tasks outlined in the Statement of Work.

Solicitation Open:

Question Close: 09/22/2025 3:00 PM ET All questions or requests for clarifications shall be emailed to carrie.barker@usps.gov by the Question Close date. Questions received after this will not be addressed.

Solicitation Close: 09/28/2025 5:00 PM ET Proposals must be submitted to carrie.barker@usps.gov by Solicitation Close with the subject line ‘Proposal – EEO Investigator’. Proposals submitted after this will not be considered.

B. Proposal Preparation Instructions

These instructions establish the acceptable minimum requirements for the format and content of proposal. Proposals must set forth full, accurate and complete information as required by this solicitation (including attachments). The making of any false, fictitious, or fraudulent statements in the Offeror’s proposal is prohibited by federal law and may render the Offeror subject to criminal prosecution under section 1001, Title 18, United States Code.

Electronic email submission is the only acceptable submission format for Proposals. Proposal documents MUST adhere to the following formatting: in Microsoft Word or PDF format; page numbers in the footer of all pages; typed in font size 10; the font style should be Arial or the like.

It is the responsibility of each offeror to confirm transmission and receipt of their Proposal. Offerors shall allow sufficient time for transmission, including through the USPS’s Information Technology (IT) firewall. Any delays encountered as a result of supplier email issues DO NOT constitute excusable delays.

C. Proposal Submission Instructions

USPS EEO INVESTIGATOR SERVICES

Proposal Instructions

The following four (4) proposal submission documents are Required, shall be submitted as separate documents and must and adhere to the associated naming convention and page limits below:

Document

Document Naming Convention

Page limit* Evaluation Criteria

*Page limit does not include space taken by instructions or questions

D. Evaluation Standards

An overall Evaluation rating using the adjectival rating criteria is described below:

Not Demonstrated at Minimal Level – This indicates that the qualifications presented by the offeror do not meet the demands of the service needed.

Minimally Acceptable – This indicates that the offeror has adequately met the listed qualifications.

Above Average – This indicates that the offeror’s stated qualifications are above average.

Superior – This indicates that the offeror’s stated ability to meet the listed qualifications is superior.

Technical and Supplier Capability have a greater weight overall than Past Performance. The responses on the 4-2 will be taken into consideration, along with the score on the sample file questionnaire, with the questionnaire having the most weight, to determine your overall demonstration of qualifications.

E. Timeline - Evaluation Process to Award

1. Submitted Proposals are evaluated.

a. Unsuccessful Offeror Notification will be emailed to applicants who are not selected.

b. EEO Investigator Skills Class notification will be emailed to applicants who meet the minimum required score.

2. EEO Investigator Skills Class, currently a week and a half online Zoom training.

There are graded class assignments daily and graded homework assignments nightly. A minimally acceptable overall score is required to pass the class. All miscellaneous costs to attend the class is at the applicants’ own expense and the USPS will not reimburse attendees for any expenses.

a. Unsuccessful Offeror Notification will be emailed to applicants who do not successfully pass the class and assignments.

b. Successful completion of this course and receipt of a security clearance issued by the United States Postal Inspection Service will qualify a selected applicant for the EEO Investigator contracting opportunity.

3. Award Successful applicants will be issued an IDIQ Ordering Agreement. New investigators must take an assigned case within sixty (60) days of Award and are active in a probationary status until the successful completion and USPS evaluation of their first three (3) cases.