Final_ARFQ_0947_ERP2500000001_1_WV_ARFQ_FORM.PDF

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Attached to
Twilio 2FA Services
Solicitation number
ARFQ-0947-ERP2500000001-2
Issued by
Kanawha County, West Virginia

About this file

This is an Agency Request for Quote (ARFQ) issued by the West Virginia Enterprise Resource Planning Board for Twilio 2FA Services. The solicitation (ARFQ 0947 ERP2500000001) was issued on February 20, 2025, with responses due by February 28, 2025, at 1:00 PM. The procurement is structured as an Agency Master Agreement and includes six line items: Twilio Toll Free Number (12-month quantity), Campaign Registration Fee, Outbound Messaging - Local Number, Lookup Service, Verify Service, and SMS Carrier Fees. The question submission deadline is February 25, 2025.

The request includes services for business messaging with a toll-free number for high-throughput SMS and voice calls (current number: 866-954-8296), carrier information lookup capabilities, and user verification through a multichannel verification solution. The procurement will be managed by buyer Evan Pauley, and all responses must be submitted to the Enterprise Resource Planning Board's office at 1007 Bullitt Street, Suite 400, Charleston, WV. Pricing information and total contract value are not specified in the document.

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Date Printed: Feb 20, 2025 Page:1 FORM ID: WV-PRC-ARFQ-002 2020/05

State of West Virginia Agency Request for Quote

Proc Folder: 1631945 Reason for Modification:

Doc Description: Twilio 2FA Services

Proc Type: Agency Master Agreement

Date Issued Solicitation Closes Solicitation No Version

2025-02-20 2025-02-28 13:00 ARFQ 0947 ERP2500000001 1

BID RECEIVING LOCATION

CONTROLLER

ENTERPRISE RESOURCE PLANNING BOARD

1007 BULLITT STREET

SUITE 400

CHARLESTON WV 25301

US

VENDOR

Vendor Customer Code:

Vendor Name :

Address :

Street :

City :

State : Country : Zip :

Principal Contact :

Vendor Contact Phone: Extension:

FOR INFORMATION CONTACT THE BUYER

Evan Pauley 304-935-0425 evan.pauley@wvoasis.gov

Vendor Signature X FEIN# DATE All offers subject to all terms and conditions contained in this solicitation

Date Printed: Feb 20, 2025 Page:2 FORM ID: WV-PRC-ARFQ-002 2020/05

ADDITIONAL INFORMATION

INVOICE TO SHIP TO

ENTERPRISE RESOURCE

PLANNING BOARD

ENTERPRISE RESOURCE

PLANNING BOARD

1007 BULLITT STREET 1007 BULLITT STREET

SUITE 400 SUITE 400

CHARLESTON WV CHARLESTON WV

US US

Line Comm Ln Desc Qty Unit Issue Unit Price Total Price 1 Twilio Toll Free Number 12.00000 MO

Comm Code Manufacturer Specification Model # 83111501

Extended Description:

Business messaging phone number with a 3-digit prefix (Ex: 887) for high-throughput SMS and voice calls. Our current phone number is (866) 954-8296.

INVOICE TO SHIP TO

ENTERPRISE RESOURCE

PLANNING BOARD

ENTERPRISE RESOURCE

PLANNING BOARD

1007 BULLITT STREET 1007 BULLITT STREET

SUITE 400 SUITE 400

CHARLESTON WV CHARLESTON WV

US US

Line Comm Ln Desc Qty Unit Issue Unit Price Total Price 2 Twilio Campaign Registration Fee 1.00000 EA

Comm Code Manufacturer Specification Model # 93151517

Extended Description:

Twilio Campaign Registration Fee

Date Printed: Feb 20, 2025 Page:3 FORM ID: WV-PRC-ARFQ-002 2020/05

ENTERPRISE RESOURCE

PLANNING BOARD

ENTERPRISE RESOURCE

PLANNING BOARD

1007 BULLITT STREET 1007 BULLITT STREET

SUITE 400 SUITE 400

CHARLESTON WV CHARLESTON WV

US US

Line Comm Ln Desc Qty Unit Issue Unit Price Total Price 3 Twilio Outbound Messaging - Local Number

Comm Code Manufacturer Specification Model # 43233504

Extended Description:

Twilio Outbound Messaging - Local Number

INVOICE TO SHIP TO

ENTERPRISE RESOURCE

PLANNING BOARD

ENTERPRISE RESOURCE

PLANNING BOARD

1007 BULLITT STREET 1007 BULLITT STREET

SUITE 400 SUITE 400

CHARLESTON WV CHARLESTON WV

US US

Line Comm Ln Desc Qty Unit Issue Unit Price Total Price 4 Twilio Lookup Service

Comm Code Manufacturer Specification Model # 43232508

Extended Description:

Lookup Service to provide carrier information from a known phone number

Date Printed: Feb 20, 2025 Page:4 FORM ID: WV-PRC-ARFQ-002 2020/05

ENTERPRISE RESOURCE

PLANNING BOARD

ENTERPRISE RESOURCE

PLANNING BOARD

1007 BULLITT STREET 1007 BULLITT STREET

SUITE 400 SUITE 400

CHARLESTON WV CHARLESTON WV

US US

Line Comm Ln Desc Qty Unit Issue Unit Price Total Price 5 Twilio Verify Service

Comm Code Manufacturer Specification Model # 43232508

Extended Description:

Service can quickly verify users with a multichannel verification solution

INVOICE TO SHIP TO

ENTERPRISE RESOURCE

PLANNING BOARD

ENTERPRISE RESOURCE

PLANNING BOARD

1007 BULLITT STREET 1007 BULLITT STREET

SUITE 400 SUITE 400

CHARLESTON WV CHARLESTON WV

US US

Line Comm Ln Desc Qty Unit Issue Unit Price Total Price 6 Twilio SMS Carrier Fees

Comm Code Manufacturer Specification Model # 43223200

Extended Description:

Twilio SMS Carrier Fees

SCHEDULE OF EVENTS

Line Event Event Date 1 Question Deadline 2025-02-25

Document Phase Document Description Page

ERP2500000001 Final Twilio 2FA Services

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File details come from the government source that posted it. Updated .