FE_Amdt_42.pdf

This is a Contract Amendment between the State of Arizona's Department of Corrections, Rehabilitation, and Reentry (ADCRR) and GEO Secure Services, LLC, involving a contract for Minimum Security Prison Beds at the ASP-Kingman facility. The amendment specifically relates to Contract No. AD9-010-A3-001 and is dated August 4, 2023, with Contract Officer David Brackney overseeing the modification.

The amendment details the deployment of ADCRR-owned computer equipment to NaphCare, the facility's healthcare provider, for implementing an Electronic Health Record (EHR) System called TechCare®. The document outlines comprehensive responsibilities for computer maintenance, support, data conversion, training, and a multi-tiered support infrastructure involving Super Users, a Tier 1 Help Desk, Tier 2 Help Desk, and Tier 3 Help Desk. The amendment covers 24 Dell Latitude 5400 laptops and 4 Dell Optiplex 7460 AIO desktop computers, with specific provisions for network connectivity, application customization, interface development, and ongoing software updates. Key responsibilities are divided between NaphCare, GEO, and ASP-Kingman, with clear escalation protocols for technical support and problem resolution.