FINAL_PWS_F-15_Repair_Support_14_Jan_16.pdf

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Performance-Based Work Statement for

F-15 Repair Support

FD2060-16-96008

PR Number

24 November 2015

DISTRIBUTION: CODE D: Distribution authorized to DOD and US DOD Contractors, Other requests for this document shall be referred to AFLCMC/WWQI Export Controlled.

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1.0 Description of Services

1.1 Objective(s):

This Performance Work Statement (PWS) has three primary objectives in support of the Royal Saudi Air Force (RSAF) F-15C/D/S/SA fleets. The first objective is to establish and manage “repair and return” services (RRS) for unclassified component parts and aviation items contained in attachment 1. The second objective is to provide repair, refurbishment, and/or replacement of RSAF Aerospace Ground Equipment (AGE) contained in attachment 2. AGE includes Special Purpose Vehicles (SPV), Hush House/Open Air Test Cell equipment, and Fire and Safety vehicles equipment. The third objective is reporting and analyzing Turn-Around-Time (TAT) associated with the first two objectives.

RRS Requirements:

• Manage, report, and analyze average aggregate TAT

• Identify and utilize qualified sources of repair (SOR) and incorporate SORs into established supply chain.

• Track supply chain status and perform analytics on supply chain performance.

• Promote effective cost control, quality, and timely delivery of repaired end items to the

RSAF in accordance with the contract performance management objectives; including the management of Mission Impaired Capability Awaiting Parts (MICAP) items

• Manage, report, and analyze average aggregate work in progress (WIP) time.

AGE Requirements:

• Manage, report, and analyze average TAT.

• Manage, report, and analyze Hush House/Open Air Test Cell availability.

• Induct pieces of equipment into the Contractor’s established maintenance network, inspect, repair, and transport pieces to designated facilities within the Kingdom.

• Procure and field specific AGE/SPV, Hush House/Open Air Test Cell and Fire and

Safety Vehicle replacement equipment.

• Modify AGE/SPV, Hush House/Open Air Test Cell and Fire and Safety Vehicle equipment.

• Minimize MICAPs through enhanced material management and improved throughput resulting in better asset visibility and issue effectiveness.

A portion of the work outlined in this PWS will be performed in the Kingdom of Saudi Arabia.

As such, the laws of the Kingdom of Saudi Arabia (KSA, referred to as “the Kingdom” throughout this document) are in force and KSA customs and traditions will be respected and obeyed.

Unless specified, all requirements in support of this effort are applicable to RRS & AGE.

1.2 Benefit to United States Air Force (USAF):

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This contract directly benefits the implementing agencies: the United States Air Force (USAF) and the RSAF. The management services described herein provides for repair and return of RSAF F-15 parts and support items authorized and directed by current Letters of Offer and Acceptance (LOA) from the Kingdom of Saudi Arabia.

1.3 Background:

The RSAF operates and supports three variants of the F-15 including C/D models, and the F-15S which was produced in the mid-90s, and the future F-15 SA. Recently a new requirement was established for a major F-15 Fleet Modernization Program (FMP). The program includes advanced systems and weapons delivery capabilities designed to significantly improve the lethality, reliability, and survivability of the RSAF F-15 fleet. As a result, 84 F-15SA new production aircraft were ordered from Boeing, the single qualified source. In addition to the new production aircraft, up to 70 existing S model aircraft will be converted to SA model aircraft beginning in 2015. The resulting larger fleet (approximately 230 aircraft) of C/D and SA aircraft will require a continuation of repair and return support for installed components and accessories far into the future.

2.0 Services Summary:

Unless otherwise specified, all days referenced in the table below are calendar days.

Performance Requirement

PWS Paragraph Performance Threshold

Management, analysis, and reporting of average aggregate

TAT

4.15.1 ≤ 65 days TAT in base year and option years

RRS Work in process (WIP) 4.15.3 Average WIP <120 days

AGE/SPV Equipment TAT 4.16.1.2 ≤ 100 days average TAT in Base Year and Option Years

Fire and Safety vehicles TAT 4.16.1.2 ≤ 150 days average TAT in base year and option years

Hush House/Open Air Test Cell Availability

4.16.2 Operational availability of

95% for each Hush House/Open Air Test Cell

Defect-free repair 4.18.3 98% of Contractor-repaired items are defect-free

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Timely responses to requests for information (RFI) for reports and studies from PCO or PM

4.18.2 95% of the time, the Contractor shall acknowledge receipt within one (1) business day. The Contractor shall 95% of the time submit response within twelve (12) business days of RFI receipt, or establish Government-approved suspense date

Management Information System Availability

4.14 The MIS shall be available

(ability to access all required MIS functions by approved and authorized users) for use at least ninety eight percent

(98%) of the time each month. Any MIS outage will be restored within 48 hours after identified (based on a

24-hour timeframe) Management Information System Accuracy

4.14 The MIS shall be accurate, with no more than five (5) inaccuracies identified on a quarterly basis. Inaccuracies will be based on user surveillance and identification of inaccurate data within the MIS

3.0 Government Property and Services

3.1 Government Property

United States Government (USG) furnished property, materials, and services may be requested by the Contractor in the execution of this contract. Contractor acquired property may be approved by the USG in support of the TAT performance management objectives of this contract.

The Contractor may request that the USG provide material needed to achieve TAT performance objectives. Government Furnished Property (GFP) may be long-lead items, diminishing

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manufacturing sources and parts obsolescence items, rotatable spares, bit parts, consumable supplies, or tool/test equipment needed to expedite repairs. In accordance with (IAW) FAR 45 and the applicable DFAR, the Contractor shall constantly account for all such material, and maintain and report data reflecting its cost, location, use, and disposition.

3.2 Contractor Responsibility

The Contractor shall be responsible for Government property in their possession in accordance with the Federal Acquisition Regulation (FAR) and applicable supplements and shall be in compliance with all applicable guidance and clauses listed in the contract.

3.3 Government Property to be Provided

At any point during the duration of the contract, items listed in attachments 1 and 2 may become Government property, as they are delivered to the Contractor for repair and/or refurbishment.

Additional Government Furnished Property, materials, and services may be requested by the Contractor in the execution of this contract.

3.4 Reporting of Government Property

The Contractor shall create and maintain records of all Government property accountable to the contract, including Government-Furnished Property (GFP) and/or Contractor-Acquired Property (CAP) in accordance with the FAR and applicable supplements and shall be in compliance with all applicable guidance and clauses listed in the contract.

Reporting material inventory, consumption, and cost performance shall be accomplished on a monthly basis as part of the Contractor material status reporting. The Contractor shall include the date the material was approved for ordering, date ordered, quantity, part number and National Stock Number (NSN), end item NSN and noun, unit cost, total cost, current status of ordered material, and date received. The Contractor shall provide this Government Furnished Equipment (GFE) Report as an appendix to the Monthly Status Report (MSR) IAW CDRL A00J (DI-

MGMT-80269/T), CDRL A003 (DI-MGMT-80368A/T).

3.5 Loss of Government Property

Reporting Loss of Government Property, the Contractor shall use the Defense Contract Management Agency (DCMA) eTools software application to report loss of Government property at the site below in accordance with the FAR and applicable supplements and shall be in compliance with all applicable guidance and clauses listed in the contract. The reporting requirement does not change any liability provisions or other reporting requirements that may exist under the contract/order. http://www.dcma.mil/aboutetools.cfm

3.6 Return/Retention of Government Property

http://www.dcma.mil/aboutetools.cfm

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All property provided by the Government remains the property of the Government and shall be returned to the Government upon completion of the contract/order unless the USG PM/PCO directs the Contractor to retain the property for continued use under a successor contract.

Retention of the property by the Contractor will require modification of both losing and gaining contracts in accordance with the FAR and applicable supplements and shall be in compliance with all applicable guidance and clauses listed in the contract. All Government property shall be returned to the Government in the condition provided unless approved in advance by the USG

PCO.

All material generated under the contract/order becomes the property of the Government and shall be returned to the Government upon completion of the contract/order. All Department of Defense (DD) Form 1423-1, Contract Data Requirements List (CDRL), deliverables become the property of the Government upon receipt.

3.7 Contractor Acquired Property

With the approval of the Procuring Contracting Officer (PCO) and USG PM the Contractor may be authorized to procure material or equipment needed to achieve TAT performance management goals on a cost reimbursable basis. CAP may be long-lead items, diminishing manufacturing sources and parts obsolescence items, rotatable spares, bit parts, consumable supplies, or tools/test equipment. All such items approved for procurement will remain the property of the USG and will be managed by the Contractor IAW FAR 45, tracked and reported to ensure comprehensive accounting, maintenance, and disposition.

3.7.1 GFP/CAP Business Case Approval

GFP/CAP is intended to prevent and reduce delays as a result of predictive analysis, action planning, and resource commitment before the occurrence of critical shortages. A clear return on investment should result from approved CAP. Lagging indicator requests should be avoided.

A business case is required for CAP approval that clearly demonstrates cost, schedule, quality or other material justification based on analytics and performance tracking managed by the Contractor and reported to the PM IAW Contract Data Requirements List (CDRL) A001 (DI- MISC-80508B). Each business case must include a cost/benefit analysis that clearly reflects the advantages such as return on investment in terms linked to the principal performance factors in this contract: TAT and value stream performance. CAP business cases are only to be submitted when absolutely necessary. As such, the contractor will minimize CAP business cases and CAP business cases are not a reimbursable expense.

The Contractor shall send a request list for GFP/CAP Material/Property to the PCO and PM for approval. The list shall include nomenclature, part number (P/N), national stock number (NSN), as well as, end item NSN, unit price, quantities, estimated delivery time, and total cost. The

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GFP/CAP list shall only include parts that are purchased for the repair of items expected to be inducted during the contract’s period of performance.

The PCO will provide approval notification to the Contractor. Upon approval by the USG, the Contractor shall purchase the approved items from qualified sources. The Contractor shall ensure that GFP/CAP management, location, transfers, and use be accomplished in accordance with FAR 52.245-1. Reporting shall occur for all GFP/CAP applied/purchased on this contract after Government approval.

3.8 Government System(s)

The Government will provide Contractor personnel access to system(s) necessary to perform tasks under the contract/order. The Contractor shall ensure Contractor personnel who require access have the appropriate background check or security investigation conducted. The Government will provide system access subject to approval of the DD Form 2875, System Authorization Access Request (SAAR). Upon completion/termination of the contract/order or transfer/termination of Contractor personnel, the system account(s) will be closed.

3.8.1 Security Assistance Management Information System (SAMIS)

The Contractor shall possess expert SAMIS knowledge and operational capability, and shall ensure the accuracy and completeness of SAMIS entries throughout the life of this contract. The Contractor shall integrate SAMIS asset tracking features into any total asset visibility tracking and reporting activities.

The Contractor shall input XDA (NOTE: SAMIS transaction codes are listed in Appendix C) and XDB information in all fields of SAMIS for XD transactions on the XDR screen upon receipt of items and the XDC screen after the items have been shipped to the freight forwarder.

The Contractor shall input XDA Action Code D if an item has been condemned. If a repairable item is received at a SOR that did not come directly from the RSAF or will not be returned directly to the RSAF, the Contractor shall input a detailed narrative entry in SAMIS for the applicable document control number (DCN) based upon circumstances.

3.8.2 Wide Area Work Flow (WAWF)

The Contractor shall submit/process payment requests and receipt/acceptance documents via WAWF e-Business Suite / Invoicing, Receipt, Acceptance, and Property Transfer (iRAPT) in accordance with the clauses located in the contract.

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3.8.3 Other Government Systems

In support of the identified requirements, the Contractor is authorized use of the following systems, as required: Haystack, FedLog and WebFLIS. Same access requirements apply as identified in PWS paragraph 3.8.

4.0 Technical Requirements

4.1 Period and Place of Performance

4.1.1 Contract/Order Period of Performance

The period of performance for the contract/order will extend seven years from award date, with a six month option to extend services. This period of performance will include a two year base period and five (5) one year options, with a six month option to extend services.

4.1.2 Place of Performance

These services shall be performed at the Contractor’s facility and RSAF locations listed in table

2. Work may be performed at other locations, as RSAF mission requirements may dictate.

Infrequent meetings may be conducted at other locations to be determined. The Contractor’s facility shall have sufficient square footage to support these requirements, as approved by the USG PM/PCO. The facilities directly associated with direct repair functions will be cost-reimbursable. Facilities associated with management functions (e.g. overhead business offices leased in country) will not be cost-reimbursable. All facilities that the Contractor uses in support of this contract shall be leased, not purchased.

As performance of this contract is expected to occur inside the Kingdom, the Contractor shall possess a Saudi business license for the duration of the period of performance.

The Contractor shall be able to repair equipment from five (5) F-15 locations identified in the table below. Travel may be required to other locations as identified and approved by the USG.

A check mark in “AGE/SPV Repair” column means there is AGE/SPV equipment at that location. The Contractor may determine whether or not to repair at location or at an “off base” location. A check in the “Hush House/Open Air Test Cell” column means there is a Hush House/Open Air Test Cell physically at that location; therefore the Hush House/Open Air Test Facility requirements outlined in this PWS will be performed at that specific location.

In-Kingdom Location

RSAF Operating Base/Location (2) AGE/SPV Repair

Hush House/ Open Air Test

Cell Dhahran, SA King Abdul Aziz Air Base (KAAB) Khamis, SA King Khalid Air Base (KKAB)

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Taif, SA King Fahad Air Base (KFdAB) Tabuk, SA King Faisal Air Base (KFAB) Riyadh, SA(1) Riyadh Air Base (RAB); RSAF

Headquarters; Prince Sultan Air Base (PSAB); PDM/Conversion Facilities

NOTES:

(1). In the vicinity of Riyadh, the Contractor facility must provide a surge capability that provides simultaneous maintenance actions up to a maximum of 18 fire and safety vehicles.

(2). Pick-up locations for AGE/SPV material may be located with forward operating Locations in-Kingdom. When requested, the Contractor will be expected to pick up equipment from these forward operating locations.

4.2 Item Unique Identification (IUID)

Permanent IUID in accordance with DFARS 211.274-2 does not apply to this FMS program per the direction of the RSAF.

The RSAF have directed that IUID not be used for the items managed on this contract. Asset tracking and reporting shall be accomplished through the use of existing material management systems, and Contractor provided tracking tools, if approved by the Government. Integrating data from manifests, SAMIS, the freight forwarder, RSAF, and other sources, the Contractor shall maintain supply chain visibility of assets moving to and from the freight forwarder. The Contractor shall begin tracking and reporting repair item status to the USG RRS program manager in the MSRs after repair items enter XDA status IAW CDRL A003 (DI-MGMT- 80368A/T).

4.3 Packaging

The Contractor shall package and mark material in accordance with the contract (basic and/or order, as applicable) in accordance with the attached Air Force Materiel Command (AFMC) Form 158, Packaging Requirements. The Contractor shall package and mark material in accordance with other applicable Government regulations including, but not limited to, those regarding security, safety and environmental concerns.

The Contractor shall package and mark material for movement, shipment, receipt and storage in a manner that ensures the protection and preservation of the material for shipment to and storage at the destination. The Contractor shall package electronic parts susceptible to electrostatic discharge damage in accordance with MIL-STD-1686C, Department of Defense Standard Practice / Electrostatic Discharge Control Program for Protection of Electrical and Electronic Parts, Assemblies and Equipment (Excluding Electrically Initiated Explosive Devices), and MIL- HDBK-263B, Military Handbook / Electrostatic Discharge Control Handbook for Protection of Electrical and Electronic Parts, Assemblies and Equipment (Excluding Electrically Initiated Explosive Devices).

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In accordance with MIL-STD-2073-1E, Standard Practice for Military Packaging, shipping containers received, which meet the requirements of the AFMC Form 158 and are suitable for return shipment of serviceable assets, shall be reclaimed and stored for reutilization. Unsuitable shipping containers shall be disposed of and replaced with new containers that meet the requirements of the AFMC Form 158.

4.3.1 Component Finishing

The Contractor shall ensure that SORs restore exterior finishes of repaired items IAW governing TOs or commercial manuals, as applicable.

4.3.2 Data Plates

The Contractor shall ensure that data plates are in accordance with MIL-STD-130N w/CHANGE

1 16 NOV 2012.

4.3.3 Counterfeit Electronic Parts

The Contractor shall establish and maintain a counterfeit electronic part detection and avoidance system to mitigate the risk of counterfeit electronics parts being installed in end items or otherwise entering the USAF/DoD inventory.

The system shall incorporate processes/procedures to address the requirements listed in accordance with the FAR and applicable supplements and shall be in compliance with all applicable guidance and clauses listed in the contract. The Government's review of the Contractor’s system will be accomplished as part of the evaluation of the Contractor’s purchasing system in accordance with the FAR and applicable supplements and shall be in compliance with all applicable guidance and clauses listed in the contract.

4.4 Government-Industry Data Exchange Program (GIDEP)

All U.S. Contractor’s will participate in GIDEP in accordance with Air Force Joint Instruction (AFJI) 63-108, Government-Industry Data Exchange Program (GIDEP), and GIDEP Operations Manual S0300-BT-PRO-010, Government-Industry Data Exchange Program.

4.4.1

The Contractor shall participate in GIDEP in accordance with Air Force Joint Instruction (AFJI) 63-108, Government-Industry Data Exchange Program (GIDEP), and GIDEP Operations Manual S0300-BT-PRO-010, Government-Industry Data Exchange Program. The Contractor shall submit all applicable data to GIDEP, as it is generated, in accordance with the CDRLs.

4.4.2

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The Contractor shall review each Alert/Safe-Alert report received from GIDEP to determine if the item or process for which the Alert/Safe Alert report is issued is applicable to the contract/order and take appropriate action. Upon the determination that an Alert/Safe-Alert report is applicable, the Contractor shall inform the impacted organizations and subcontractors in accordance with the CDRLs. The Contractor shall maintain a record of the status and disposition of all Alert/Safe-Alert reports in accordance with the CDRLs. [CDRL A00K, DI-QCIC-

80125B, CDRL A00L, DI-QCIC-80126B]

4.5 Travel

Travel requests for Contractor personnel shall be submitted to the USG PM/PCO via email. The PCO will provide approval within seven (7) business days prior to departure (a minimum 14 days for travel to the Kingdom to allow time for RSAF approval). Travel by Contractor personnel shall be conducted in accordance with the FAR and applicable supplements and shall be in compliance with all applicable guidance and clauses listed in the contract. The Contractor shall to the maximum extent possible/ provide in the MSR a forecast of direct travel that is expected to occur within the next 30 days IAW CDRL A003 (DI-MGMT-80368A/T).

All travel by the Contractor performed on this contract that requires access to RSAF Bases will require notification not later than 14 days prior to the required travel date and subsequent approval by the RSAF prior to departure. For travel in the Kingdom, the Contractor shall provide the USG the below information for base passes/country clearances.

• Documentation that describes: purpose of trip, locations and dates of trip, arrival and departure dates, flight information and attendees.

• For each attendee the Contractor shall provide an electronic colored copy of their passport and visa.

Travel by Contractor personnel shall be conducted in accordance with FAR 31.205-46. Travel costs shall be included in trip reports. Any travel costs incurred by the Contractor without prior approval of USG will be borne by the Contractor.

Contractor trip/travel reports shall accompany the MSRs as separate attachments IAW CDRL A00C (DI-MISC-81943), CDRL A003 (DI-MGMT-80368A/T). In any instance where reports cannot be provided, a statement of nondisclosure from the RSAF is required.

4.6 Holidays and facility closings:

Contractor personnel performing services outside the United States usually observe the holidays of the country where the services are performed in accordance with AFMC MP5337.1, Service Contracts - General. All Contractor employees working within the Kingdom of Saudi Arabia shall observe six (6) Saudi holidays in a calendar year during Ramadan and Hadj. The Contractor shall prepare a holiday schedule for the months of Ramadan and Hadj which provides each individual with six (6) days of total holidays during the months of Ramadan and Hadj and which has minimum impact on mission capability. Four (4) additional USG holidays will be observed on 1 January, 4 July, 4th Thursday in November, and 25 December. When any of the

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USG holidays fall on a non-work day, the holiday will be observed on either the preceding or succeeding workday.

4.7 RSAF Facilities

It will be the Contractor’s responsibility to gain access to RSAF bases and facilities necessary to conduct the requirements set forth within this PWS. After contract award the USG PM/PCO will provide RSAF base POCs as applicable. The Contractor shall be subject to all appropriate RSAF military rules and regulations while working on RSAF military installations.

4.8 Transition

The Transition period for this contract will be complete no later than 90 days after contract award. The Contractor should make every attempt to transition sooner. At the completion of the transition period, the Contractor shall be fully operational IAW the PWS.

4.8.1 Transition Activities

The Contractor will be allowed a period of transition to ensure a smooth transition and all contract requirements are in place. Activities that will be completed during the transition period include, but are not limited to: hiring any CONUS and/or OCONUS employees, initial/upfront work required to set up housing or other amenities for employees in Kingdom, establishing Source of Repair relationships, having the Management Information System (MIS) (para 4.14) in place and functional, have asset tracking established and locate/secure in-Kingdom facilities required.

For the transition in and out periods, it is essential that attention be given to minimize interruptions or delays to work in progress that would impact the mission. At the point in time in which the Contractor has fulfilled any portion of transition needs, the Contractor shall begin work. All repairable items shall be inducted by the Contractor 45 days after contract award;

repair of items should begin as soon as SORs are established, but no later than 90 days after contract award. The Contractor performance measurement, identified within the Services Summary paragraph 2.0 will begin 45 days after contract award.

The soliciting of personnel for employment during their duty hours is prohibited. Included in the transition the Contractor shall obtain security checks for personnel, obtain proper identification cards and obtain line badges, email and computer accessed accounts shall be established.

4.9 Program Management

The Contractor shall establish and maintain an effective management organization for the program with a program manager and appropriate staff to cover administration and repair support efforts. The Contractor shall facilitate communications between its management organization and the USG. The Contractor shall develop and implement a management system

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to manage all technical performance, cost, risk, schedule, and data delivery requirements of this contract.

The Contractor shall provide program management, business management, program planning, supply chain management and quality assurance support to meet the financial, schedule, and technical requirements of the contract.

The Contractor shall deliver a Program Management Plan to the USG IAW CDRL A004 (DI- MGMT-80004A/T). If any changes to the Program Management Plan occur, the CDRL should up updated accordingly and resubmitted within 30 days of the identified change.

4.10 Formal Program Reviews

4.10.1 Program Kickoff

The Contractor shall host an initial contract kickoff meeting within 10 business days of contract award; location will be determined by the USG PM/PCO.

4.10.2 Program Management Reviews (PMRs)

The Contractor shall host PMR meetings, as required, in support of the program to review project status, evaluate progress, discuss issues/problem areas, and all open service and repair actions. PMRs will be scheduled at least quarterly and may be conducted via video teleconference or at a location designated by the PCO or USG PM. The RSAF will be invited to participate as an observer in these meetings. Contractor support shall include designating a hotel and arranging a suitable conference room (when needed), agenda development IAW CDRL A005 (DI-ADMN-81249A/T), briefing development and submission IAW CDRL A006 (DI- MGMT-81605/T), and the preparation and distribution of meeting minutes IAW CDRL A007

(DI-ADMN-81250A/T).

The Contractor shall not conduct formal meetings, such as PMRs, with the RSAF unless a USAF representative is present. The Contractor is authorized to conduct daily business with the RSAF in accordance with the PWS. The Contractor shall provide an agenda and minutes of any informal meetings held where a US Government representative was not present IAW CDRLs A005 (DI-ADMN-81249A/T), A006 (DI-MGMT-81605/T), and A007 (DI-ADMN- 81250A/T).

4.10.3 System Level Reviews

The Contractor shall support up to six (6) additional meetings per year to review repair data at the system level. This may include up to two (2) in-Kingdom meetings at Riyadh and/or Dhahran. This meeting may be held in conjunction with any other in-Kingdom PMR, when feasible. The same meeting support requirements will apply as indicated above.

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SLRs are intended to present an integrated view of the effectiveness of repair and return material management. Examples of system level reviews include but are not limited to secondary power system, landing gear, defensive system, communication and navigation, and hydraulic system.

SLR topic areas may evolve based on the resolution or emergence of sustainment support issues.

The SLR briefings shall include, at a minimum, the following information:

a. Repair & Return summary

i. Overall average TAT

ii. Inductions

iii. Production

iv. WIP

v. Cycle time by NSN

vi. NSN cost to repair line summary

vii. Status of all purchase orders

viii. AWPs and impact on TAT by NSN

ix. Average age of WIP by NSN, TAT by NSN

b. Watch items review

i. Teardown Test & Evaluation (TT&E) time and cost

ii. ROD, BER, and BPR

iii. Action items and Request For Information (RFI) review

iv. Diminishing Manufacturing Sources/Material Shortages (DMSMS)

v. MICAPS

c. SOR quality, schedule, and cost performance

d. GFP and CAP Status

i. Contractor acquired material requests and approvals

ii. Material inventory accounting

e. Process initiatives for continuous enhancement and projected TAT reduction The SLR briefings shall include action item status and responses, System level repair status, and other system level topics, as requested from USG PM/PCO

4.11 Monthly Status Report (MSR)

The Contractor shall prepare and deliver MSRs electronically in accordance with CDRL A003 (DI-MGMT-80368A/T). The Contractor shall address, at a minimum, the following in the monthly report:

4.11.1 RRS Status report

a. WIP Review

b. Top 25 TAT / MICAP intensive management

c. Cost and Schedule Driver

d. Repair capacity and cost forecast

e. RSAF reportable repair data

f. GFP/CAP summary

g. Quality defect summary

h. Reporting period RFI, watch list, PM inquiry issue review

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i. Process enhancement initiatives and TAT impact

j. GFP/CAP applied/purchased

k. Safety Review

l. Action Item Review

4.11.2 AGE Status Report

a. Overall status of all items inducted Items Inducted.

i. Date of RSAF Request

ii. NSN

iii. Serial Number / Vehicle Identification Number (VIN)

iv. Estimated Delivery Date

v. Actual Delivery Date

vi. Odometer/Hour meter reading at delivery

vii. Date of Induction

viii. Estimate work completion date

ix. Actual work completion date

x. Place/Site of Induction

xi. Late Items

xii. Remarks

b. Hush House/Open Air Test Cell achieved availability

c. TAT metrics

d. GFP/CAP applied/purchased

e. Action Item Review

4.12 Contract Funds Status Report

The Contractor shall furnish to the USG PM and PCO an accurate and complete monthly CFSR

IAW CDRL A008 (DI-MGMT-81468/T).

4.13 Data Accessions List (DAL)

The Contractor shall include provisions for supporting Government access to data identified in the DAL IAW CDRL A00A (DI-MGMT-81453A). The Contractor shall maintain a current listing of DAL artifacts available via the Management Information System (MIS).

4.14 Management Information System (MIS)

The Contractor shall provide the USG access to reports that reside within a MIS that shall be used to administer this contract. The MIS shall be a secure Web-based MIS, accessible 24 hours per day. Any information within the MIS may be shared with the RSAF personnel/POC at any point in time. Any USAF contractor granted access to the MIS shall sign a Non-Disclosure Agreement (NDA) specifically covering the form, substance, and contents of the MIS. Internet access to the MIS will be restricted to only authorized users and shall be protected using encryption methods, a user identification methodology and a password. The MIS shall be available (ability to access all required MIS functions by approved and authorized users) for use at least ninety eight percent (98%) of the time each month. Any MIS outage will be restored

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within 48 hours after identified (based on a 24-hour timeframe). The MIS shall be accurate, with no more than five (5) inaccuracies identified on a quarterly basis. Inaccuracies will be based on user surveillance and identification of inaccurate data within the MIS.

The MIS will retain all previously input data in a manner that is easily accessible and searchable.

All data including monthly reports generated within or by the MIS will be archived and remain accessible for the life of the contract as historical information. The overall repair status of all items shall be managed using the Contractor's MIS. The MIS reportable fields should capture report by item and serial number, induction date, SOR, information regarding failures, information pertaining to repair actions taken, estimated delivery/completion date, and actual delivery/completion date. The MIS must be searchable via any individual input data, and should contain performance analytics that track trends for analysis purposes.

The Contractor shall provide training, as requested by the USG PM/PCO, regarding access and retrieval of the MIS data as well as MIS report generation.

At the end of this contract, the Contractor shall provide a final MIS Report IAW CDRL A00B (DI-MISC-80508B) that includes the current status of all MIS data fields used or generated by the MIS for the performance of this contract. Additionally, for repair services data in the MIS, historical data for the entire period of performance shall be provided.

4.14.1 MIS Authorized MIS Users

The USAF will identify initial authorized users requiring access to the contractor's MIS within 30 calendar days after contract award. The contractor shall maintain a list of all authorized MIS users and ensure that a current list of authorized users is available to the PCO and US Government program manager at all times.

4.14.2 Action Items

Action items or issues of concern identified in any telecoms, PMRs, or other meetings shall be documented by the Contractor in the MIS system. Appropriate tracking methods shall be employed to ensure all issues or concerns are placed in suspense to appropriate points of contact and the results of any actions taken are noted. Historical action items shall be available for up to three years after contract completion.

4.15 Repair and Return Services (RRS) Technical Requirements

The Contractor shall provide RRS by coordinating repairs and supply chain management and reporting of items identified by the USG in Attachment 1. RRS shall include the identification and use of qualified SORs. RRS shall be designed to achieve timely deliveries and to promote effective cost control, quality, and delivery of repaired end items to the RSAF in accordance with the contract performance management objectives; including the management of MICAP items.

The Contractor shall provide the USG access to tracking tools in Contractor format reflecting the status of inducted items.

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The Contractor shall manage repair of all F-15 aviation components identified by the USG contained in Attachment 1, ensuring the maintenance of quality, system safety, and reliability standards through the selection and use of qualified SOR. The USG retains the right to add or delete items from Attachment 1. The USG may authorize use of program funds to resolve material or equipment constraints identified by the Contractor. The Contractor shall maintain and report repair asset visibility and performance analytics reflecting performance management goals as stated in this contract. The Contractor shall actively participate in Master Repairable Item List (MRIL) integrity activities and annual updates to Attachment 1. The Contractor shall continue to repair items, via direction from the USG PM/PCO, until annual updates are incorporated into the Attachment 1 and/or Attachment 2.

4.15.1 RRS TAT

At a minimum the Contractor shall achieve an average aggregate TAT of less than or equal to 65 days in base year and option years. All items included by the USG as part of Attachment 1 are included in the performance management of TAT unless exempted by the PM as a result of analytic root cause analysis and request for exemption by the Contractor. Management of TAT shall include computing capacity forecasts by NSN based on historical demand and establishment of task order or subcontracted capacity with an optimized number of qualified SOR. TAT performance management shall include enterprise wide coordination and USG coordinated “push/pull” logistics methods as appropriate.

4.15.1.1 RRS TAT Calculation

Component TAT is defined as the calendar days between the dates an item has been received (XDA in SAMIS) at the SOR and the date the item is shipped (XDB in SAMIS) from the SOR (See diagram below this paragraph.) On an exception basis, adjustments may be allowed by the USG for awaiting parts (AWP), beyond economical repair (BER), beyond physical repair (BPR), report of discrepancy (ROD), or other uncontrollable factors identified by the Contractor.

Exceptions awaiting induction shall be evaluated for trends and corrective action. Average TAT is defined as the cumulative TAT of all Attachment 1 items (with the exceptions noted in para.

4.2.1.1.1) that fall within these criteria. The average TAT will be calculated separately for the basic year and each option year. The Contractor shall notify PM of any delays caused by AWP.

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RRS TAT

4.15.1.2 RRS Exceptions to Average Annual TAT Computation

The Contractor may request exceptions to the average TAT computation from the PCO and USG PM, Notification to the USG shall be provided within 30 calendar days of the occurrence of each exception. If approved, items may be removed from performance consideration computations.

Requests must be based on root cause analysis, and presented with supporting data by the Contractor. In all cases the objective will be mitigation of uncontrollable factors and the return of the exempted items to TAT performance consideration.

4.15.1.3 RRS Separately Managed Flow Day Factors

RRS items may be affected by AWP, ROD, BER, or BPR conditions which negatively impact flow days. The USG recognizes that such occurrences may present uncontrollable delays affecting TAT and WIP, and in such cases will coordinate with the Contractor to adjust aggregate TAT computations. The Contractor shall perform root-cause analysis of such TAT and WIP delays to reduce wait time and effect process enhancement designed to eliminate constraints, improve throughput, and reduce end-to-end flow time IAW CDRL A002 (DI- MISC-80508B). The Contractor may identify uncontrollable constraints and request that the Program Manager approve exemption of lost days from aggregate flow day computations. All such issues will be addressed as they arise and reviewed at the quarterly program management review with the objective being the mitigation and resolution of constraints. Repair constraint analysis and reporting summaries shall be part of the Contractor MSR IAW CDRL A003 (DI-

MGMT-80368A/T).

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4.15.1.4 RRS TAT Performance and Reporting

The Contractor’s TAT performance will be reviewed by the PM and PCO on a monthly basis.

Performance will be evaluated based upon analytics and data reduction used to calculate the annual aggregate average TAT of each item listed in Attachment 1 to the contract. The Contractor and USG will cooperatively evaluate performance data to identify exemptions based upon root cause analysis identifying uncontrollable factors. In all cases the objective will be predictive analysis and mitigation intended to return exempted items to performance measurement status.

4.15.2 RRS Technical Orders (TOs) and Country Standard Technical Orders (CSTOs)

The prime Contractor shall assist sub-Contractor(s) in ordering TOs, CSTOs, specifications, and drawings required in the repair and/or modification of items on the contract. Data used in support of Foreign Military Sales (FMS) F-15 aircraft component repairs and/or modifications of equipment are available through the USG Technical Order Distribution Office in accordance with TO 00-5-1, Chapter 4. Technical Orders, Country Standard Technical Orders, specification or drawings or any technical data that is "export controlled" shall not be ordered, shipped, or delivered to a foreign-owned Contractor. When appropriate to support repair activities, the USG will provide applicable TOs.

4.15.3 RRS WIP

The Contractor’s WIP performance will be reviewed by the PM and PCO on a monthly basis.

The WIP age shall be calculated based on the aggregated days each item has been in work. In work is defined as having been received (XDA in SAMIS) and not yet shipped (not XDB in SAMIS). Average WIP shall be computed based on the aggregate days each item has been in work divided by the number of items in work. Average WIP shall not exceed 120 days during the contract period and shall be reported in the MSR IAW CDRL A003 (DI-MGMT- 80368A/T).

4.15.4 RRS MICAP Management

Throughout the execution of this contract the objective will be minimizing MICAPs through enhanced material management and improved throughput resulting in better asset visibility and issue effectiveness. When shortages occur, the Contractor shall promptly satisfy MICAPs.

If the Contractor is notified by the PM of a MICAP, the Contractor shall expedite delivery of the next available serviceable item to fill the MICAP Request. Additional costs required to expedite MICAPs will be reviewed and approved by the PCO. The Contractor shall prepare and deliver MICAP reviews to the USG as part of the MSR. Reviews will include analysis of intensive management measures and recommendations for performance improving actions. At a minimum MICAP management actions shall include the following. (CDRL A003 (DI-MGMT- 80368A/T))

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a. Acknowledgement of receipt of the notification of MICAP Request within one business day

b. Estimated Shipping Date (ESD) for each item within 72 hours of the original notice

c. Notification of any revised ESD as required.

d. Notification of when the item is shipped; and associated tracking information.

4.15.5 RRS Repair

As part of management of RRS, the Contractor shall ensure repairs are properly completed by qualified vendors to technical order or factory manual specifications (as appropriate), and shall be responsible for monitoring and evaluating certification of SOR quality, cost, schedule, and performance as part of the performance management and accounting and reporting requirements.

These responsibilities include any special provisions relating to Critical Safety Items (CSI) identified in Attachment 1.

If the Contractor is not the SOR for CSI items on this contract, it is responsible for the identification and use of qualified SOR. To meet quality and inspection requirements for CSI the Contractor shall ensure the qualified SOR are aware of, and in compliance with USG quality requirements for the repair of CSI. Qualified SOR, by definition, must implement CSI requirements if certified to repair such NSN. If requested by the Contractor, the USG will coordinate with the cognizant DCMA to ensure CSI NSNs are properly processed during repairs at the qualified SOR.

4.15.6 RRS Maintenance

The Contractor shall be responsible for SOR performance of all actions necessary to return a repairable item to serviceable condition. The required repair shall be accomplished in accordance with the latest individual specific TO, TCTOs, modifications, or the manufacturer’s latest applicable manuals, drawings, specifications, and test procedures. This includes inspection, service test, or check completed end item in accordance with the specific TO, manufacturer’s latest applicable manuals, drawings, specifications and tests procedures to ensure it meets operational requirements. The Contractor shall ensure that upon SOR completion of final test, the vendor seal all ports or vents to prevent entry of foreign matter into the end item. Cap all electrical and avionics plugs. Ensure plugs and caps meet requirements to prevent moisture damage during handling and shipment.

4.16 AGE Technical Requirements

Historical AGE items are identified in Attachment 2. The RSAF will identify to the Contractor any items requiring inspection/modification/repairs. Attachment 2 will be updated as needed an incorporated into the contract annually.

4.16.1 AGE TAT

4.16.1.1 AGE TAT Calculation

AGE TAT is defined as the calendar days between the dates the RSAF identify a broken asset requiring pickup, to delivery of a serviceable item back to the RSAF. On an exception basis, PR: FD2060-16-96008 PWS REVISION: 0 21 adjustments may be allowed by the USG for AWP, BER, BPR, ROD, or other uncontrollable factors identified by the Contractor. AGE TAT is defined as the TAT of each item that fall within these categories (AGE/SPV and Fire and Safety Vehicles). The Contractor shall notify the USG PM of any delays caused by AWP. The Contractor may request exceptions to the TAT computation from the PCO and USG PM. Notification to the USG shall be provided within 30 calendars days of the occurrence of each exception.

4.16.1.2 AGE TAT Performance and Reporting

The Contractor shall overhaul, repair (to include preventative maintenance), refurbish, and deliver AGE/SPV and Fire and Safety vehicles in the maintenance cycle to the RSAF within, or less than, the following maximum turnaround times in Base Year and Option Years:

• AGE/SPV equipment: 100 days

• Fire and Safety Vehicles: 150 days

4.16.2 AGE Hush House/Open Air Test Cell Operational Availability

The Contractor shall provide preventative and corrective maintenance in support of each Hush House / Open Air Test Cell facilities and associated equipment. The Contractor shall be responsible for all facility and equipment maintenance other than utilities (water, electricity, etc) outside the point of demarcation of the building.

The Contractor shall achieve a Hush House/Open Air Test Cell operational availability of 95% for each Hush House/Open Air Test Cell. Any preventative maintenance should be coordinated with RSAF test schedules for maintenance to occur on a non-inference basis. Any and all down time will be reported and included in the availability calculation.

The Contractor is responsible for logging all down time and the Weapon System Liaison Officer (WSLO) shall be notified when a Hush House/Open Air Test Cell is down.

4.16.2.1 Hush House/Open Air Test Cell Description

In general, a Hush House/Open Air Test Cell is an enclosed, noise-suppressed F-15 testing facility in which installed or uninstalled jet engines can be operated under actual load conditions.

The air intake and exhaust systems Hush Houses are designed to block the transmission of noise, while optimizing the engine air flows. The square footage of a Hush House is large enough to accommodate an entire F-15 aircraft, which is backed into the test bay through hangar doors by a tug. The engine can be tested while installed on the aircraft or uninstalled from the aircraft.

When uninstalled, thrust frames are used to mount the engine and conduct tests.

4.16.2.2 Hush House/Open Air Test Cell Essential Mission

The essential mission of a Hush House / Open Air Test Cell is to conduct F-15 engine tests and evaluations. To accomplish its mission, a Hush House/Open Air Test Cell must be able to:

• Operate test and diagnostic equipment that are being used to control the test and/or collect and process data.

• Provide exhaust system.

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• Mount uninstalled F-15 engines.

• Suppress F-15 engine noise.

• Accommodate an F-15 with engines installed.

• Conduct Auxiliary Tests.

4.16.2.3 AGE Hush House/Open Air Test Cell Operational Availability Calculation

Hours are based on the Saudi Arabia standard business day and week, 8 hours a day, 5 days a week.

Operational Availability (Ao) = Up Time (UT) / Total time (TT)

Where, TT = Total time is total Up Time plus total Down Time (DT). Expressed in business hours.

UT = Up time is the total time that the system is considered available to perform its essential mission. Expressed in business hours.

DT = Down time is the total time that the system is unavailable to perform its essential mission.

Expressed in business hours.

If at any time, a Hush House / Open Air Test Cell is unable to accomplish its essential mission (4.16.2.1), the facility is considered down and unavailable for use and shall be reported as down time. (NOTE: DT does not include time the RSAF is utilizing Hush House/Open Air Test Cell Equipment.)

4.16.3 AGE Replacement

Upon request from the USG PM/PCO to procure new items, the Contractor shall procure specific AGE/SPV, Hush House/Open Air Test Cell and Fire and Safety Vehicle replacement equipment.

Within forty-five (45) work days of receipt of a…