PWS_May_9_Ver_20.pdf

PERFORMANCE WORK STATEMENT

FOR

BOILER/WATER HEATER MAINTENANCE

AT

JOINT BASE ELMENDORF-RICHARDSON (JBER)

ALASKA

ELMENDORF AFB ONLY

June 14, 2016

Rev 20

Boiler/Water Heater Maintenance

Table of Contents

1.0 SECTION I – DESCRIPTION OF SERVICES

1.1 General Overview Page 3

1.2 Mission Page 3

1.3 Scope Page 3

1.4 Inherently Governmental Functions Page 3

1.5 Basic Services Page 4

2.0 SECTION II – SERVICE SUMMARY

2.1 Performance Evaluation Page 8

2.2 Service Summary Page 9

2.3 Quality Control (QC) Page 9

2.4 Quality Assurance (QA) Page 10

2.5 Surveillance Methods Page 10

2.6 Periodic Progress Meetings Page 11

3.0 SECTION III – GOVERNMENT FURNISHED SERVICES

3.1 Government Furnished Services Page 12

3.2 Government Furnished Facilities/Real Property Page 12

3.3 Government Furnished Equipment Page 12

3.4 Government Furnished Materials Page 12

4.0 SECTION IV – GENERAL INFORMATION

4.1 Recognized Holidays Page 13

4.2 Contract Performance Page 13

4.3 Proprietary Data & Organizational Conflict of Interest Page 14

4.4 Security Requirements Page 15

4.5 Key Control Page 15

4.6 Multifunctional Team (MFT) Page 16

4.7 Contractor Furnished Property and Services Page 16

5.0 SECTION V – APPENDICES & EXHIBITS

Appendix 1 Definitions, Abbreviations, and Acronyms Page 21 Appendix 2 Applicable Publications and Forms Page 23 Appendix 3 Deliverables Page 24 Appendix 4 Workload Data Page 26

SECTION I

1.0 DESCRIPTION OF SERVICES

1.1 General Overview. This is a non-personal services contract to provide maintenance for boilers, water heaters with power burners, gas fired unit heaters/furnace systems, infrared heaters, and their associated components on JBER-Elmendorf (JBER-E), Alaska.

1.1.1 Overview Description of Services/Introduction. The contractors shall provide all management, personnel, vehicles, equipment, supplies, tools, materials supervision, and other items and non-personal services necessary to perform Boiler Maintenance as defined in this Performance Work Statement (PWS) except for those items specified in Section III. This includes the planning, coordination, and surveillance of the activities necessary to ensure disciplined work performance and timely resources application to accomplish all tasking under the contract. The contractor shall be responsible for implementing and maintaining a management control system to plan, organize, direct and control all activities under this contract.

1.2 Mission/Location. The mission of JBER is to train and equip its forces to deploy rapidly in support of combat operations and other operations worldwide and provide installation support for JBER. JBER is located in South Central Alaska and has contiguous boundaries with both the Municipality of Anchorage and Cook Inlet/Knik Arm. JBER is accessible via Ted Stevens International Airport located approximately 20 miles from the main gate on JBER. In addition, JBER is located near the Port of Anchorage, is accessible via the Alaska Railroad and may be reached via the Glenn Highway and Seward Highway.

1.2.1 Climate. JBER, Alaska is considered a sub-Arctic environment. Temperatures begin to fall in September with snow becoming more frequent in October. Winter conditions exist from October to April when streams and lakes are frozen. Temperatures steadily decrease into January when the highs are -10 to 20 degrees Fahrenheit and lows are near -20 degrees Fahrenheit with associated wind chills. The coldest weather is normally in January, when very cold days have high temperatures below zero. Cold days generally have clear skies and calm winds. Mild days do occur with temperatures in the 30s, but with mild weather comes the possibility of very strong winds with wind speeds up to 120 miles per hour. Most winter precipitation comes in the form of snow, but rain may occur and may cause icing issues. Annual snowfall averages vary from about 70 inches to about 90 inches. Freezing rain and ice fog is common.

Daylight varies from about 19 hours in late June to six (6) hours in late December with 12 hours of daylight occurring in late September and late March.

1.3 Scope. The contractor shall perform Preventive Maintenance (PM), Corrective Maintenance (CM) and inspections of boilers, water heaters with power burners, gas fired unit heaters/furnace systems, infrared heaters, and their associated components. The estimated quantities of work are listed in Appendix 4, Workload Data. The contractor shall provide and maintain a quality control program that shall assure all services conform to the standards and specifications in this PWS. The contractor shall perform all planning, coordination, surveillance and inspections of the activities necessary to ensure disciplined work performance and timely resources to accomplish all tasking under the contract. The contractor shall be responsible for maintaining communications with Contracting Officer and the Contracting Officer Representative (COR), and to immediately notify both the CO and the COR of any problems that would prevent timely performance of this contract.

1.4 Inherently Governmental Functions. The Contractor shall not perform inherently governmental functions as defined in FAR Subpart 7.5 in relationship to this PWS.

1.5 Basic Services. The contractor shall perform maintenance on boilers, water heaters, gas fired unit heaters/furnace systems, infrared heaters, and their associated components. The contractor shall ensure that all equipment and components are fully functional and operational at all times in accordance with (IAW) Air Force Instruction (AFI) 32-1068, Heating Systems and Unfired Pressure Vessels, and AFI 32- 1054, Corrosion Control, para. 4.5, Industrial Water Treatment (IWT), and the manufacturer’s specifications. The contractor's work shall include all planning, programming, administration, supervision, quality control, and management necessary to provide services IAW all applicable Federal, State and local laws, policies, procedures, regulations, codes, and directives. The contractor shall perform all administrative services necessary to maintain and provide accurate supply, quality control, financial control, and maintain records, and files. The contractor shall format reports and maintain appropriate databases for input into Air Force Civil Engineer Work Management Systems. The Contractor shall prepare and provide required reports, compile historical data, and submit necessary information as specified in this PWS. The contractor shall coordinate directives, job priorities, suspense dates, and schedules with the following offices: JBER Contracting Office (CO), Civil Engineer COR(s), Safety and Environmental Departments, or other offices as required in this PWS or as required by the CO, to include the following:

The contractor shall be responsible for items identified in the workload data to include the first shutoff valve downstream of the domestic water supply and all associated piping, gas and flue pipes, condensate drain lines, neutralizers, boiler main condensate station, boiler make up lines, supply and return lines to include shutoff valves. Additionally, the contractor shall be responsible, where applicable, for water softeners, humidifiers, chemical feeders and lines, as well as glycol/hot water boiler loop, condensate and circulating pumps, circulation pumps outlet and outlet valves on Steam Headers. The contractor shall not responsible for the replacement of the full boiler.

The contractor shall perform maintenance on in-floor steam blow-down sump pumps where installed.

The contractor shall perform maintenance on mechanical room make-up air dampers and ventilators where installed.

The contractor shall perform maintenance of on-board controllers and sensors associated with boiler controls.

The contractor shall perform maintenance on the air compressor located in boiler mechanical room at building 6211, Arctic Warrior Drive, JBER Alaska.

The contractor shall respond to all boiler failure indicator light calls, to include maintaining the boiler failure indicator light system at locations defined in the workload data.

All equipment assigned by the workload data shall be labeled with contractor’s company name.

The contractor shall maintain log books located in mechanical rooms.

The contractor shall provide support and assistance (start/stop boilers, coordinate schedules, etc.)

as needed for work performed by other contractors i.e. stack analysis, burner replacements or boiler control upgrades. The Government conducts a short notice third party Pressure Vessel Inspection (PVI) annually. The contractor shall support and assist the inspection team for the duration of the inspection time frame.

The contractor shall perform annual backflow inspection and testing.

The contractor shall perform Flue Gas Stack Analysis annually during operating period of October thru March on all oil and gas fired equipment correction or adjustments shall be made as required per analysis read per each unit. All test equipment shall be calibrated and certified annually.

Contractor shall provide annually a spreadsheet in Microsoft Office Excel detailing information on of analysis; all preprint analysis tickets shall be submitted with report for supporting documentation. Compliance with AFI 32-1068 and Engineering Technical Letter (ETL) 11-25 is mandatory.

The contractor shall provide a report that lists the complete inventory and status of all equipment at the end of each contract/option year. The report shall be in the format agreed upon by the Contracting Officer or COR.

1.5.1 Emergency Corrective Maintenance Work. See Appendix One for definition. Needed to sustain/ensure continued mission operations, “Don’t go home” type work until the emergency is mitigated or fixed. Response time for emergency work is within 45 minutes after notification during normal duty times as defined in para. 4.1.1 and one and one-half (1.5) hours for non-duty times. Notification will be by most expeditious means to the contractor POC by phone or radio or other designated alternate means.

Once started, work shall continue until the emergency is mitigated or fixed.

1.5.2 Preventive Maintenance (PM). The contractor shall develop, maintain and update a PM program for boiler and their components, water heaters with power burners, gas fired unit heaters/furnace systems, and infrared heaters. The contractor shall verify all PM requirements to be accomplished and systems to be maintained and shall keep the information current and accurate. Schedules shall be provided to the CO/COR before work is performed on a monthly basis. In the event that any installed equipment is replaced, deleted or added, the contractor shall provide the updated information to the CO/COR. In addition to AFI stated in appendix two and manufacture’s requirements, local conditions dictate the following work:

Due to hard water conditions at JBER, the contractor shall conduct chemical condensate water analysis twice per month for all steam boilers; add chemicals as needed to maintain boiler chemistry IAW manufacture specifications and industrial standards. Copies of reports shall be submitted to COR monthly.

Due to hard water conditions at JBER, the contractor shall annually access and clean steam boiler sections for debris and sediment build up as part of the PM process.

Contractor shall comply with AFI 32-1068 to include Minimum Boiler Attendance and Unfired Pressure Vessel Inspection Requirement (UPV) reference for assigned air compressor.

1.5.3 Corrective Maintenance: Scheduled Sustainment Work/Corrective Maintenance (CM). Response time is within twenty four (24) hours after notification during normal duty times. Completion shall be within seven (7) calendar days of notification or within (7) calendar days after receipt of materials by the contractor.

1.5.4 Work Request Protocol. The Government will receive, initiate and prioritize in IWIMS Corrective Maintenance work request and act as liaison between the contractor and the customer receiving the service. The contractor shall provide a weekly updates status report of all parts and materials on order.

Timelines for completion of services are outlined in Paragraphs 1.5.1, 1.5.2 and 1.5.3.

1.5.5 Acceptable Levels of Performance. The standards below qualitatively serve to help describe the acceptable level of performance to be accomplished in this contract. The standards listed below pertain to all work performed under this contract. All jobs shall be performed by qualified tradesmen and proper tools/methods shall be used consistent with industry standards; standards will be accepted by the CO.

Timeliness - One of the factors the Government will use to evaluate performance will be timeliness.

Job preparation – The contractor shall be responsible for planning equipment and material requirements; obtaining proper tools, materials, and equipment; setting up to begin work; cleaning and storing tools and equipment; cleaning up the job site; and assessing all work and costs associated with receiving, planning, and performing a job assignment, so that quality work will be accomplished without excess cost and with minimal impact on federal personnel to the extent possible.

Work Area – When the contractor removes floors, cabinets, furniture, appliances, walls, doors, ceilings, or other components in order to gain access to systems or installed equipment to be maintained, the contractor shall return the area to a condition equal to the original construction after the work is completed. Any property damaged by the contractor shall be repaired or replaced immediately.

Work Site Clean Up – The contractor shall remove from the work site waste material and by-products resulting from work performed. The contractor shall return usable material to the contactor’s designated storage area for reuse.

Material Quality – The contractor shall provide new components that match or exceed existing components both in manufacture and quality.

Workmanship – The end product shall have a professional appearance, ensure functional capability, and preserve the Government’s investment.

Reference Codes – Work shall be accomplished IAW mandatory publications, manufacturers’ specifications/industry standards, applicable regulations and National, State, Local or Municipal Building Codes. When multiple references exist, the more stringent standard shall apply.

Safety – The contractor shall comply with safety standards and all local, State and Federal regulations. When multiple references exist, the more stringent standard shall apply.

Cost Effectiveness – The contractor shall investigate and determine if corrective maintenance services are covered under an existing warranty. In addition, the contractor shall investigate the feasibility of rebuilding components and parts to like new condition rather than simply replacing the item in kind. In cases where this is feasible, the least expensive option shall be selected and accomplished upon acceptance by the CO.

Documentation – The contractor shall maintain various forms of documentation to include files and databases (Reference Section 1.7 Deliverables). The contractor shall document all work accomplished to include work performed, labor hours worked, dates for status changes, material requests, and signatures of employees notating performed work. The documentation shall be kept current so as to promote the effective accomplishment of work. The documentation shall be kept on site for review. Contractor documentation shall be compatible with current and future versions of the Computer Maintenance Management System (CMMS) used by 773 CES. Details of software will be discussed at post award.

Preventive Maintenance Update – The contractor shall provide for the PM tasks as required. The contractor shall verify all PMs to be accomplished and systems to be maintained and shall keep preventive maintenance lists current and accurate. In the event that any installed equipment is replaced, deleted or added, the contractor shall update the information within 30 calendar days.

Updated information shall be submitted to the CO/COR. An updated version of the Inventory and PM lists shall be submitted to the CO/COR annually and upon expiration of the contract.

Technical Library Update – The contractor shall maintain a technical library of reference materials, as-built drawings, line diagrams and schematics needed to perform the work (see Appendix 3, Deliverables). The library shall be kept up-to-date and current so as to promote the effective accomplishment of work. The reference materials include but are not limited to Laws, Regulations, Technical Manuals, Publications and Standards. The entire library shall be retained by the Government at the end of the contract period. Copies of any documents or information contained in the library shall be made available to the Government upon request of the CO/COR.

1.5.6 Completed Job. Completed means maintenance either PM or CM, according to the schedule which made a system or unit whole or entire in a fully functional state. The job shall be accepted as complete and invoiced when the area meets the acceptable levels of performance as summarized below:

A system or component is returned from a state of disrepair to full operational status and all clean-up is completed and any damage caused by the maintenance is also repaired and the facility is returned to its original or better state.

The contractor shall perform job site cleanup, salvage usable material, remove and dispose of dirt, trash, scrap and debris. Work may also include removing and properly disposing of hazardous material to include asbestos or lead based paint.

Coordination with other trades to remove electrical, communication and heating wires, plumbing, pipes, fixtures, devices and other pertinent parts and equipment may be necessary.

The work shall be accomplished IAW mandatory publications, manufacturers’ specifications/industry standards, applicable regulations, and State, Local, or Municipal Building Codes.

SECTION II

2.0 SERVICES SUMMARY

2.1 Performance Evaluation. The purpose of the Services Summary is to define performance evaluation.

The Performance Objective (column 1) describes what the Government will survey. Performance of a service will be evaluated to determine whether or not it meets the Performance Threshold (PT) of the contract. When the PT is exceeded, the COR will document the file with a Corrective Action Report (CAR) or a Performance Assessment Report (PAR) and forward these documents to the Contracting Officer for his determination if further action is necessary.

2.1.1 The Government will periodically evaluate the contractor’s performance throughout the life of the contract by appointing a representative(s) to monitor performance to ensure services are received. The Government representative will evaluate the contractor’s performance through inspections of reports and contract services documentation. The Government may inspect each task as completed or increase the number of quality assurance inspections if deemed appropriate because of repeated failures. Likewise, the Government may decrease the number of quality assurance inspections if performance dictates.

2.1.2 If any of the services do not conform to contract requirements, the Government may require the contractor to perform the services again in conformity with contract requirements at no increase in contract amount. When the defects in services cannot be corrected by re-performance, the Government may:

2.1.2.1 By contract or otherwise, perform the services and charge to the contractor any cost incurred by the Government that is directly related to the performance of such service, and/or

2.1.2.2 Require the contractor to take necessary action to ensure that future performance conforms to contract requirements; and/or

2.1.2.3 Reduce the contract price to reflect the reduced value of the services performed; and/or

2.1.2.4 Terminate the contract for default.

2.2 Service Summary (SS) The contractor service requirements are summarized into performance objectives that relate directly to mission essential items. The performance threshold briefly describes the minimum acceptable levels of service required for each requirement. The SS and the contractor’s Quality Control Plan provide information on contract requirements, the expected level of contractor performance and the expected method of Government surveillance and confirmation of services provided. These thresholds are critical to mission success. All inspections performed by the COR shall be rated “Acceptable or Unacceptable”. The results of the total number of inspections, accomplished during the month shall be assigned one of the following five tier ratings based on number of inspections passed versus completed. For example, COR inspects 10 aircraft Arrivals with the following results: 8 “acceptable” and 2 “unacceptable”. Divide the total “Acceptable” by the total inspections (8/10=0.80) 80% for a “Satisfactory” rating. This will be the monthly rating and should be reflected in the monthly QA reports and directly influence the annual CPARS rating.

Exceptional 95-100% Very Good 90-94.99% Satisfactory 80-89.99% Marginal 75-79.99% Unsatisfactory 0-74.99%

2.3 Quality Control (QC). The contractor shall develop and maintain a quality control program to ensure boiler maintenance services are performed in accordance with commonly accepted commercial practices

Performance Objective

PWS

Paragraph Performance Threshold

Method of Surveillance

Emergency Corrective Maintenance Work. The contractor shall perform Emergency CM Work

1.5.

1.5.1 1.5.4

98 % completed within the timelines listed in paragraph 1.5.1 and level of workmanship IAW paragraph 1.5.4 & 1.5.6

Random Sampling, Periodic Inspection and/or Validated Customer Complaint

Preventive Maintenance. The contractor shall perform Preventative Maintenance (PM) work.

1.5.

1.5.2 1.5.4

95 % completed IAW PM schedule and workmanship IAW paragraph 1.5.4 & 1.5.6

Random Sampling, Periodic Inspection and/or Validated Customer Complaint

Corrective Maintenance. The contractor shall perform Scheduled Sustainment Work/Corrective Maintenance work.

1.5.

1.5.3 1.5.4

95 % completed within the timelines listed in paragraph 1.5.1, 1.5.4 and level of workmanship IAW paragraph

1.5.4 & 1.5.6

Random Sampling, Periodic Inspection and/or Validated Customer Complaint

Deliverables Appendix 3 95 % accuracy and timeliness.

No more than 1 late report per quarter

Random Sampling, Periodic Inspection and services identified in this PWS. The QC program shall be documented in a written Quality Control Plan (QCP). The program/plan shall identify a quality control inspector and telephone number with whom the Government can discuss quality issues. A written QCP shall be submitted to the Contracting Officer for review and feedback. The plan shall be submitted no later than 10 working days after award. Once reviewed and accepted, the QCP shall not be changed without prior review by the CO. The contractor shall develop and implement procedures to identify and prevent defective service and non-performance.

As a minimum, the contractor shall develop quality control procedures addressing the Performance Objectives identified in this Services Summary section. The QCP shall specifically address the contractor’s strategy to provide quality workmanship and continual process improvement for preventing and correcting deficiencies as required. The contractor shall ensure that the following issues are addressed in its QCP:

2.3.1 A description of the methods to be used for identifying and preventing defects in the quality of service performed. Records must document all inspections and corrective or preventive actions taken and submitted to the COR monthly.

2.3.2 A description of how the records will be kept.

2.4 Quality Assurance (QA). The Government shall inspect and evaluate the contractor’s performance to ensure services are received in accordance with requirements set forth in this PWS.

The COR will inspect by watching actual task performance, physically checking an attribute of the completed task, checking a management information report, investigating customer complaints, conferring with facility managers, or otherwise inspecting the task or its results to determine whether or not performance meets the standards contained in this PWS. The COR will use the contractor’s work schedule or modified version thereof to record surveillance results. Results of the surveillance then become the official Air Force record of the contractor’s performance. When a performance threshold has not been met or contractor performance has not been accomplished, the COR will initiate and provide the CO a Contract Discrepancy Report (CDR) for issuance to the contractor.

2.4.1 Multi-Functional Team (MFT). A MFT will be established IAW 63-138 consisting of the Contract Manager with the Contracting Officer, Contract Administrator, COR, QA Personnel, and other Government personnel. The team will establish how often meetings are needed based on contract complexity. The Contractor may request a meeting with the Contracting Officer when the Contractor believes such a meeting is necessary. If the Contracting Officer or Contract Administrator deems necessary, written minutes of any such meetings shall be recorded by the Contract Administrator in the contract file and signed by the Project Manager and the Contracting Officer or Contract Administrator. If the Contractor does not concur with any portion of the minutes, such nonoccurrence shall be provided in writing to the Contracting Officer within 10 calendar days following receipt of the minutes.

2.4.2 Failing to meet the performance threshold as outlined in the SS for any of these performance objectives in any combination for any two or more consecutive or non-consecutive months during a contract period may result in a warning or letter of concern from the CO.

2.4.3 All remedies for service not meeting the thresholds in the service summary, above, will be in accordance with FAR clause 52.212-4 (a), Contract Terms and Conditions - Commercial Items, Inspection/Acceptance.

2.5 Surveillance Methods. The contractor shall perform jobs IAW the SS which lists the service outputs and performance requirements of the listed outputs. Re-performance required by inadequate maintenance shall be performed within 24 hours.

2.5.1 Periodic Surveillance. This method requires the COR to employ a “spot check” style of evaluation based on the contractor’s schedule. Periodic surveillance will be conducted and may be adjusted, based on quality trends. Any unsatisfactory inspection (defect) result will be recorded, and the contractor shall re-perform the service after notification by the COR within 24 hours.

2.5.2 Random Sampling: This method requires the COR to utilize the total number of completed work orders to determine sample lot size to determine the acceptability of the entire lot. Re-work required by inadequate maintenance shall be performed within 24 hours.

2.5.3 Customer Complaints. The COR will receive and investigate complaints. The COR shall be responsible for initially validating customer complaints. The Contracting Officer shall make final determination of the validity of customer complaint(s) in cases of disagreement with the COR and the contractor. Validated customer complaints shall be re-performed within 24 hours of notification, if performance can be completed without detrimental impact on the customer.

2.6 Periodic Progress Meetings. The CO, Functional Commander, COR, other Government personnel as appropriate, and the contractor shall periodically meet to discuss the contractor’s performance. The following issues shall be discussed: opportunities to improve the contract, any modifications required of the contract, unsatisfactory inspections and trends against each performance objective observed, positive performance, and steps taken by the contractor to prevent unsatisfactory occurrences in the future. The contractor shall provide a summation of unsatisfactory inspections and customer complaints and provide insight into any identified trends. The contractor may request a meeting with the CO. The minutes of these meetings will be signed by the CO and any other individuals deemed appropriate, and distributed to the functional area and the contractor. Should the contractor not concur with the minutes, the contractor shall provide a written notification to the CO identifying areas of non-concurrence for resolution.

SECTION III

3.0 GOVERNMENT FURNISHED SERVICES

3.1 Government Furnished Services. The Government will provide the following limited services:

emergency medical, security, and access to information.

3.1.2 Security Police and Fire Protection. Phone number for 673d Security Forces Squadron non-emergency 552-3421, Helping Hand JBER wide 552-4444, Fire Protection non-emergency 552-2801, Emergency dial 911.

3.2 Government-Furnished Facilities/Real Property. Except for providing access those facilities housing boilers and associated equipment upon which maintenance and service is to be performed, the Government will not provide any facilities for the performance of this contract.

3.2.1 Keys. The Government will provide the contractor with marked keys for access to facilities where work is required in the performance of this contract.

3.3 Government Furnished Equipment. The Government will not provide any equipment for the performance of this contract.

3.4 Government Furnished Materials. The Government will provide the following information: access to relevant Government organizations, information and documentation, manuals, texts, briefs, and associated materials as required (e.g., Standard Operating Procedures and Policies, Government Publications).

SECTION IV

4.0 GENERAL INFORMATION

4.1 Recognized Holidays

The contractor is required to perform emergency services on holidays.

New Year’s Day Labor Day Martin Luther King Jr.’s Birthday Columbus Day President’s Day Veterans Day Memorial Day Thanksgiving Day Independence Day Christmas Day Good Friday*

If the holiday falls on a Saturday, it will be observed on the preceding Friday. If the holiday falls on Sunday, it will be observed on the following Monday.

*Good Friday is not observed as a federal holiday. The contractor shall notify the CO/COR in writing no less than one week in advance if they elect to observe this holiday.

4.1.1 Hours of Operation. The contractor shall be available to respond on a 24 hour-a-day basis, including weekends, holidays, and other non-duty periods, and shall be prepared to sustain continuous operations when directed by the CO/COR or as dictated by mission requirements. PM is to be performed during normal business hours on JBER, which are 0730 to 1630 Monday thru Friday except Federal holidays or when the Government facility is closed due to local or national emergencies, administrative closings, or similar Government-directed facility closings. In the event regular service schedules fall on a Federal holiday, services shall be performed on the next work day or as scheduled by the CO/COR.

4.2 Contract Performance. All contractor personnel shall abide by all rules, regulations, and guidelines of JBER.

4.2.1 Contract Point of Contact (POC). The contractor shall provide a POC and alternate(s) who are knowledgeable about services and base operations. The contractor shall submit the name, address, and telephone number of the POC and alternates to the CO two (2) business days after the contract start date.

The list shall be kept current throughout the life of the contract; both the CO and COR must be notified of any changes within 24 hours of their occurrence. The contractor POC and alternate(s) shall have full authority to act for the contractor on all contract matters relating to daily operation of this contract, shall be available within two (2) hours to meet in person on the installation with Government personnel designated by the CO to discuss problem areas, and shall be able to read, write, and speak English. The POC shall be available to provide status on emergency work requests 24 hours per day.

4.2.2 Contractor Employees. The contractor shall be responsible for the performance and conduct of contractor and sub-contractor personnel at all times. All personnel shall be legally authorized to work in the United States and shall be able to read, write, and speak English. The contractor shall not employ any foreign citizen who is not lawfully employable in the United States. Personnel absences at any time shall not constitute an excuse for non-performance under this contract.

4.2.3 Personnel Roster. The contractor shall be required to provide a personnel roster consisting of names and other pertinent personnel data to the requiring activity for the purposes of 100% accountability real-world and exercise situations. The personnel roster shall be updated as individuals are removed and added.

4.2.4 Alcohol/ Drug Use/Smoking. The consumption of alcoholic beverages or illegal drugs by contractor personnel, while on duty, is strictly forbidden. The contractor shall immediately remove any employee who is under the influence of alcohol or illegal drugs. Smoking shall be allowed in designated areas only. Smokers shall follow all rules/procedures/guidelines of JBER.

4.2.5 Identification of Contractor Employees. All contract personnel attending meetings, answering Government telephones, and working in other situations where their contractor status is not obvious to third parties are required to identify themselves as contractor employees to avoid creating an impression in the minds of members of the public that they are Government officials. They must also ensure that all documents or reports produced by contractors are suitably marked as contractor products or that contractor participation is appropriately disclosed. Contractor’s identification must be easily recognized.

This shall be accomplished by wearing distinctive clothing bearing the name of the company and/or by wearing badges that contain the company name and employee name.

4.2.6 Appearance. Due to potential interaction with Distinguished Visitors (DV), contractor personnel shall present a neat appearance. Contractor uniform must be easily recognized. This shall be accomplished by wearing distinctive clothing bearing the name of the company and by wearing badges that contain company name and employee name.

4.2.7 Contractor Qualifications/Certifications. The contractor shall utilize employees possessing adequate training, skills, knowledge, and certifications to perform the requirements of this contract. All certification and licensing requirements by Federal, State, and local agencies shall be complied with at the contractor's expense. Certifications will be provided upon request of government. All work shall be performed by competent skilled technicians, experienced and qualified to work on the specific areas as listed in the Contract. The contractor shall provide at least a minimum number of journeyman level positions in each trade as needed to accomplish work performed in this contract. There shall be, at a minimum, one journeyman for each trade providing supervision and training. All work shall be performed by competent skilled technicians, experienced and qualified to work on the specific areas as listed in the Contract. The contractor shall ensure that all personnel who routinely handle Hazardous Materials (HAZMAT) or wastes have Hazardous Waste (HAZWASTE) Operator (HAZWOPER) spill response, awareness certification to the qualified technician level IAW the provisions of 40 CFR, Parts 260-266.

Contractor shall provide all training, tools and test equipment to perform Permitted Confined Space Entry. Building 6326 is a confined space entry facility.

4.2.8 Employee Training. The contractor shall provide all training required to its employees to meet requirements of the PWS unless otherwise specified within the PWS or as otherwise approved by the CO.

The contractor shall maintain training and experience records for each employee during the period of this contract that reflect sufficient personnel are qualified to accomplish all tasks required by this contract and provide status of employee training upon Government request.

4.3 Proprietary Data & Organizational Conflict of Interest

4.3.1 Access To and Protection of Proprietary Information. The contractor agrees that, to the extent it receives or is given access to proprietary data, trade secrets, or other confidential or privileged technical, business, or financial information (hereinafter referred to as “proprietary data”) under this contract, it shall treat such information in accordance with any restrictions imposed on such information. The contractor further agrees to enter into a written agreement for the protection of the proprietary data of others and to exercise diligent effort to protect such proprietary data from unauthorized use or disclosure.

4.3.2 Subcontracts. The contractor shall include the language in paragraphs 4.3.1 and 4.3.2 in consulting agreements and subcontracts of all tiers. The terms “contract,” “contractor,” and “Contracting Officer,” will be appropriately modified to preserve the Government’s rights.

4.3.3 Disclosures. If the contractor discovers an organizational conflict of interest or potential conflict of interest as contemplated by FAR 9.5 before or after award, a prompt and full disclosure shall immediately be made in writing (before award if applicable) to the Contracting Officer. This disclosure shall include a description of the action the contractor has taken or proposes to take in order to avoid or mitigate such conflicts.

4.4 Security Requirements. The contractor shall abide by JBER security requirements.

4.4.1 Flightline Security. When airfield access is required, the contractor must contact the Airfield Management Office at 552-2107 to schedule Airfield Driving Training. This office is located in building 11369. Airfield driving training is an annual requirement and access codes are provided upon completion of training. The gate codes are controlled and may not be shared with individuals who have not accomplished training. If codes are given to personnel who have not received the training, a security violation will result.

4.4.2 Physical Security. The contractor is responsible for safeguarding all Government equipment, information and property provided for contractor use. At the close of each work period, Government facilities, equipment, and materials shall be secured.

4.4.3 Manpower Reporting. The contractor shall report ALL contractor labor hours (including subcontractor labor hours) required for performance of services provided under this contract via a secure data collection site. The contractor is required to completely fill in all required data fields at http://www.ecmra.mil. The contractor is required to report inputs for labor executed during the period of performance during each Government fiscal year (FY), which runs from 1 October through 30 September.

While inputs may be reported at any time during the FY, all data for the FY shall be reported no later than 31 October of the following fiscal year.

4.5 Key Control

4.5.1 Procedures. The contractor shall establish and implement methods of making sure all keys/key cards that the Government issues to contractor employees are not lost or misplaced and are not used by unauthorized persons. NOTE: All references to keys include key cards. No keys issued to the contractor by the Government shall be duplicated. The contractor shall establish and implement methods of ensuring that all lock combinations are not revealed to unauthorized persons. The contractor shall ensure that lock combinations are changed when personnel having access to the combinations no longer have a need to know such combinations. The contractor shall prohibit the opening of locked areas by contractor employees to permit entrance of persons other than contractor employees engaged in the performance of assigned work in those areas, or personnel authorized entrance by the Contracting Officer. The contractor shall develop procedures covering key control. These procedures shall be included in the contractor’s Quality Control Plan. Such procedures shall include turn-in of any issued keys by personnel who no longer require access to locked areas. The contractor shall immediately report any occurrences of lost or duplicate keys/key cards to the CO/COR.

4.5.2 Lost/Duplicated Keys. In the event keys are lost or duplicated, the contractor shall, upon direction of the CO, re-key or replace the affected lock or locks; however, the Government, at its option, may replace the affected lock or locks or perform re-keying. When the replacement of locks or re-keying is performed by the Government, the total cost of re-keying or the replacement of the lock or locks shall be deducted from the monthly payment due the contractor. In the event a master key is lost or duplicated, all locks and keys for that system shall be replaced by the Government and the total cost deducted from the monthly payment due the contractor.

4.5.3 Authorized Use. The contractor shall prohibit the use of Government issued keys/key cards by any persons other than the contractor’s employees. The contractor shall prohibit the opening of locked areas by contractor employees to permit entrance of persons other than contractor employees engaged in the performance of assigned work in those areas, or personnel authorized entrance by the Contracting Officer.

4.5.4 Lock Combinations. The contractor shall establish and implement methods of ensuring that all lock combinations are not revealed to unauthorized persons. The contractor shall ensure that lock combinations are changed when personnel having access to the combinations no longer have a need to know such combinations.

4.5.5 Government Personnel. The Government retains the option to assign military representatives at all contracted sites as deemed necessary for reasons such as to receive training, to assist in contingency efforts at a site, or to evaluate site performance (not inclusive). The presence of military personnel shall in no way diminish the contractor’s responsibility to provide the services specified in this PWS.

4.6 Multifunctional Team (MFT). The contractor POC, the Contracting Officer, Contract Administrator, Contracting Officer Representative (COR), QA Personnel, and other Government personnel shall meet on a regular basis. The team will establish how often meetings are needed based on contract complexity. The contractor may request a meeting with the Contracting Officer when the contractor believes such a meeting is necessary. If the Contracting Officer or Contract Administrator deems necessary, written minutes of any such meetings shall be recorded by the Contract Administrator in the contract file and signed by the contractor POC and the Contracting Officer or Contract Administrator. If the contractor does not concur with any portion of the minutes, such non-concurrence shall be provided in writing to the Contracting Officer within 10 calendar days following receipt of the minutes.

4.7 Contractor Furnished Property (CFP) and Services. Except for those items or services specifically stated to be Government-furnished in Section III and any appendixes, the contractor shall furnish everything required to perform this contract IAW all of its terms. All CFP shall be marked clearly and permanently with the contractor's name or company logo for ready identification. Contractor vehicles shall be clearly identified with the contractor’s name, telephone number, and the vehicle identification number on both sides. The contractor shall be responsible for ensuring that all contractor owned vehicles are properly licensed and registered IAW state, local and installation regulations.

4.7.1 Applicable Documents. The contractor shall obtain all applicable documents required in performance of the contract. The contractor shall maintain a technical library of reference materials, as-built drawings, line diagrams and schematics needed to perform the work. The library shall be protected and located in the applicable mechanical/equipment room where work is performed. The library shall be kept up-to-date and current so as to promote the effective accomplishment of work. The reference materials include but are not limited to laws, regulations, technical manuals, publications and standards.

The entire library shall be retained by the Government at the end of the contract. Copies of any documents or information contained in the library shall be made available to the Government upon request of the CO/COR.

4.7.2 Acquiring Supplies and Materials. The contractor shall be responsible for providing, maintaining, storing and tracking all materials, tools, cleaning and any other types of administrative supplies required for performance of the contract.

4.7.3 Data Rights. The Government has unlimited rights to all documents/material produced under this contract. All documents and materials, to include the source code of any software, produced under this contract shall be Government owned and are the property of the Government with all rights and privileges of ownership/copyright belonging exclusively to the Government. These documents and materials may not be used or sold by the contractor without written permission from the CO. All materials supplied to the Government shall be the sole property of the Government and may not be used for any other purpose.

4.7.4 Environmental Protection. The contractor shall comply with all applicable Federal, state and local laws, regulations and standards that are applicable to contractor’s activities in performance of this PWS.

4.7.5 Permits. The contractor shall be solely responsible for obtaining at its cost and expense any environmental permits required for its operations under the Contract, independent of any existing permits held by the Government. Any and all environmental permits required for any of the contractor’s operations or activities are subject to prior approval by the Government. The contractor acknowledges that the Government will not consent to being named a secondary discharger or co-permittee for any operations or activities of the contractor under the Contract. In the event the Government is named as a secondary discharger or co-permittee for any activity or operation of the Contract, the Government shall have the right to take reasonable actions necessary to prevent, suspend, or terminate such activity or operation, including terminating this Contract, without liability or penalty.

4.7.6 Right to Inspect. The Government’s rights under this Contract specifically include the right for Government officials to inspect, upon reasonable notice, the work site for compliance with environmental, safety and occupational health laws and regulations, whether or not the Government is responsible for enforcing them. Such inspections are without prejudice to the right of duly constituted enforcement officials to make such inspections. The Government normally will give the contractor twenty-four (24) hours prior notice of its intention to inspect, unless it determines the entry is required for safety, environmental, operations or security purposes.

4.7.7 Spill Response. The contractor is responsible to report and promptly clean up all spills in a manner consistent with current environmental regulations, JBER OPLAN 19-3 Environmental Management Plan, and JBER Alaska Storm Water Management Plan. The contractor shall contact CO and COR at every occurrence. In the event that it is necessary to utilize Government material, equipment, or personnel to clean up a contractor-caused spill, the contractor shall be required to reimburse the Government for all associated costs.

4.7.8 Audit. This contract may be subject to audit by any and all cognizant Government agencies. The contractor shall make available to such agencies all records that it maintains with respect to this contract.

4.7.9 Fire Prevention. The contractor shall take all necessary precautions to prevent fires in any of the facilities where work is being performing under this contract. In the event fires do occur, the contractor shall immediately notify the Base Fire Department at 911 from a base phone. If calling from a cell phone, the caller must notify 911 dispatch that the fire is located on JBER and the call must be transferred to the Base Fire Department. The contractor shall then notify the requiring activity and the CO. The contractor shall brief and document its employees monthly in fire safety issues and procedures in reporting fires.

4.7.10 Freedom of Information Act (FOIA). All official Government records affected by this contract are subject to the provisions of the FOIA (5 U.S.C. 552/DoD 5400.7-R, DoD Freedom of Information Act

Program, AF Supplement). Any request received by the contractor for access/release of information from these records to the public (including Government/contractor employees acting as private citizens), whether oral or in writing, shall be immediately brought to the attention of the CO for forwarding to the PACAF FOIA Manager to ensure proper processing and compliance with the Act.

4.7.11 For Official Use Only (FOUO). The contractor shall comply with DoD regulation 5200.01Vol 1, DoD Information Security Program and Protection. This regulation sets policy and procedures for the disclosure of records to the public and for marking, handling, transmitting, and safeguarding FOUO material.

4.7.12 Hazardous Materials. Prior to use, the contractor shall provide the Base Hazardous Material (HAZMART) Pharmacy and base environmental office, through the Contracting Officer, a list of all hazardous materials the contractor brings onto Government property. The contractor shall submit an AF Form 3952, Chemical Hazardous Material Request Authorization Form, along with a Safety Data Sheet (SDS) for each Hazardous Chemical listed in OSHA Hazard Communication Standard 29 CFR

1910.1200.