DRAFT - Appendix F - Quality Management Systems

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Attached to
Remotely Piloted Aircraft (RPA) Federal contract opportunity
Solicitation number
FA4890-10-R-0009
Issued by
Department of the Air Force Air Combat Command

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Draft Appendix F Quality Management Systems

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Solicitation No. FA4890-10-R-XXXX

Contract No. FA4890-10-C-XXXX

DRAFT - APPENDIX H – QUALITY MANAGEMENT SYSTEM - REQUIREMENTS

1. ANSI/ISO/ASQ 9001

a. Compliance to the most current version of the ANSI/ISO/ASQ 9000 Quality Management System standard, currently ANSI/ISO/ASQ 9001:2008, (current copy can be purchased at http://www.asq.org/quality-press or call 1-800-248-1946). The contractor shall develop, document, implement, maintain and continuously improve a comprehensive higher-level Quality Management System (QMS) that assures compliance with all requirements of this PWS, (see Part I, Section E, Contract Clauses 52.256-3, 52.246-4, 52.246-5, and 52.246-11).

b. Where any requirement(s) of the ISO 9001:2008 standard cannot be applied, the requirement(s) can be considered for exclusion; however, any exclusion is limited to requirements within clause seven. Such exclusions cannot affect the organization’s ability, or responsibility, to provide products that meets customer and applicable regulatory requirements. Provide complete justification for any exclusion to the standard.

2. Quality Management System

a. The QMS shall document the organizations quality management structure, personnel authority and responsibility, number of QC personnel and their location (to include dedicated and additional duty personnel), and skill set for each QC representative.

b. The QMS shall incorporate a comprehensive risk management plan to include a risk matrix/table that identifies all high and moderate risks and how each will be monitored, measured and controlled. The plan shall be updated annually as a minimum.

c. The QMS shall describe the processes and procedures used to:

1. Enforce strict use of tech data. Strict use of tech data means ensuring all applicable TOs and directives are complete, current with applicable changes, available in the immediate work area, and open to applicable task/step/paragraph.

2. Ensure forms used to document any maintenance related action for aircraft or equipment are documented according to 00-20 series TOs, specific equipment TO requirements and applicable command directives and supplements.

3. Establish and maintain proficiency of personnel.

4. Establish and maintain the training program.

3. Quality Management Representative

a. The Quality Management Representative shall be an American Society for Quality Certified Quality Auditor and shall maintain the certification through the life of the contract.

4. Requirements

a. Draft Quality Manual and the six mandatory procedures are due to the Government 30 days after the start of the transition period. The final Quality Manual and procedures are due to the Government on the First day of contract start. A desktop review will be accomplished by the Government.

b. The contractor’s comprehensive QMS shall be in place and performing NLT 30 days after contract start date, as identified in Section B and F of the contract (to include Operating Instructions, Site Operating Procedures, Work Instructions, etc. required to meet contract requirements).

c. The contractor shall notify ACC AMIC/DRQ of any changes to the QMS within two business days of implementation and provide the changed document(s) with references to the changes.

d. The contractor shall maintain and make available to the Government their measurement, analysis and improvement (Clause 8 of ISO 9001:2008) processes and supporting documentation.

e. The contractor shall be responsible for the quality of all products and/or services regardless of a validated QMS.

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DRAFT - Appendix A - Definitions Abbreviations Acronyms —
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