FA4452-12-R-0035-0006.pdf

AMENDMENT OF SOLICITATION/MODIFICATION OF CONTRACT

Except as provided herein, all terms and conditions of the document referenced in Item 9A or 10A, as heretofore changed, remains unchanged and in full force and effect.

15A. NAME AND TITLE OF SIGNER (Type or print)

30-105-04EXCEPTION TO SF 30

APPROVED BY OIRM 11-84

STANDARD FORM 30 (Rev. 10-83) Prescribed by GSA

FAR (48 CFR) 53.243

The purpose of this amendment is to:

a. Revise the Performance Work Statement (PWS) to implement the requirements of FY11 NDAA Section 8108, Contractor Inventory. As such, paragraph 1.5.9 has been added to the PWS.

b. Revise measure of merit 2(A)(1)(b)(ii) of the Addendum to FAR 52.212-2 to be consistent w ith changes made in the previous amendment (0003).

POC for this amendment is Mr. Richard Hill (618) 256-9962, richard.hill.14@us.af.mil.

1. CONTRACT ID CODE PAGE OF PAGES

J 1 21

16A. NAME AND TITLE OF CONTRACTING OFFICER (Type or print)

16C. DATE SIGNED

BY 17-Dec-2012

16B. UNITED STATES OF AMERICA15C. DATE SIGNED15B. CONTRACTOR/OFFEROR

(Signature of Contracting Officer)(Signature of person authorized to sign)

8. NAME AND ADDRESS OF CONTRACTOR (No., Street, County, State and Zip Code) X FA4452-12-R-0035

X 9B. DATED (SEE ITEM 11)

21-Nov-2012

10B. DATED (SEE ITEM 13)

9A. AMENDMENT OF SOLICITATION NO.

11. THIS ITEM ONLY APPLIES TO AMENDMENTS OF SOLICITATIONS

X The above numbered solicitation is amended as set forth in Item 14. The hour and date specified for receipt of Offer is extended, X is not extended.

Offer must acknowledge receipt of this amendment prior to the hour and date specified in the solicitation or as amended by one of the following methods:

(a) By completing Items 8 and 15, and returning 1 copies of the amendment; (b) By acknowledging receipt of this amendment on each copy of the offer submitted;

or (c) By separate letter or telegram which includes a reference to the solicitation and amendment numbers. FAILURE OF YOUR ACKNOWLEDGMENT TO BE RECEIVED AT THE PLACE DESIGNATED FOR THE RECEIPT OF OFFERS PRIOR TO THE HOUR AND DATE SPECIFIED MAY RESULT IN

REJECTION OF YOUR OFFER. If by virtue of this amendment you desire to change an offer already submitted, such change may be made by telegram or letter, provided each telegram or letter makes reference to the solicitation and this amendment, and is received prior to the opening hour and date specified.

12. ACCOUNTING AND APPROPRIATION DATA (If required)

13. THIS ITEM APPLIES ONLY TO MODIFICATIONS OF CONTRACTS/ORDERS.

IT MODIFIES THE CONTRACT/ORDER NO. AS DESCRIBED IN ITEM 14.

A. THIS CHANGE ORDER IS ISSUED PURSUANT TO: (Specify authority) THE CHANGES SET FORTH IN ITEM 14 ARE MADE IN THE

CONTRACT ORDER NO. IN ITEM 10A.

B. THE ABOVE NUMBERED CONTRACT/ORDER IS MODIFIED TO REFLECT THE ADMINISTRATIVE CHANGES (such as changes in paying office, appropriation date, etc.) SET FORTH IN ITEM 14, PURSUANT TO THE AUTHORITY OF FAR 43.103(B).

C. THIS SUPPLEMENTAL AGREEMENT IS ENTERED INTO PURSUANT TO AUTHORITY OF:

D. OTHER (Specify type of modification and authority)

E. IMPORTANT: Contractor is not, is required to sign this document and return copies to the issuing office.

14. DESCRIPTION OF AMENDMENT/MODIFICATION (Organized by UCF section headings, including solicitation/contract subject matter where feasible.)

10A. MOD. OF CONTRACT/ORDER NO.

2. AMENDMENT/MODIFICATION NO. 5. PROJECT NO.(If applicable)

6. ISSUED BY

3. EFFECTIVE DATE

17-Dec-2012

CODE

HQ AMC/A7KQ

507 SYMINGTON DR, RM W202

SCOTT AFB IL 62225-5022

FA4452 7. ADMINISTERED BY (If other than item 6)

4. REQUISITION/PURCHASE REQ. NO.

CODE

See Item 6

FACILITY CODECODE

EMAIL:TEL:

FA4452-12-R-0035

SECTION SF 30 BLOCK 14 CONTINUATION PAGE

SUMMARY OF CHANGES

SECTION SF 1449 - CONTINUATION SHEET

The following have been modified:

ADDENDUM TO FAR 52.212-2

EVALUATION – COMMERCIAL ITEMS

1. SOURCE SELECTION

The lowest price technically acceptable source selection process is being used in accordance with FAR 15.101-2 and DFARS 215-300 Appendix A, LPTA Source Selection Process.

2. EVALUATION FACTORS

A. BASIS FOR CONTRACT AWARD: Two factors will be used to evaluate offerors’ proposals: Technical and Price. Offerors’ proposals will first be ranked by lowest to highest price. The evaluation process described below will be conducted in order from the lowest to highest price proposal. Contract award will be made to the offeror who submits the lowest total evaluated price proposal achieving a rating of “Acceptable” for both subfactors under the Technical factor. At any time after the evaluation of the first proposal the government may enter into discussions if it is determined that discussions are necessary. If discussions are necessary, initial evaluations will be performed on all proposals in order to determine a competitive range.

Past performance will be evaluated to assist in determining contractor responsibility in accordance with FAR 9.104-1 but will not be included as a factor or rated. By submission of its offer, the offeror accedes to all solicitation requirements including: terms and conditions, representations and certifications, technical requirements, and the evaluation factors and subfactors contained herein. Failure to meet a requirement may result in an offer being determined unacceptable for award. The offeror must clearly identify any exception to the solicitation terms and conditions with accompanying rationale. The evaluation shall proceed as follows:

1.Technical – The Government technical evaluation team shall evaluate the technical proposals for the basic contract at the subfactor level, assigning an “Acceptable” or “Unacceptable” rating as defined below.

Acceptable – Proposal clearly meets the minimum requirements of the solicitation.

Unacceptable – Proposal does not clearly meet the minimum requirements of the solicitation.

(a) Subfactor 1 – Technical Approach – The measures of merit are met when the offeror:

i. Submits an applicable Initial and Refresher training program approved under Federal Aviation Regulation Part 121, Part 135 or a training course approved under Part 142 for the aircraft identified herein, as detailed in the Performance Work Statement (PWS) paragraph 1.2.

ii. Submits detailed course syllabi for each course, as described in PWS paragraphs 1.3.1.1.1 through 1.3.1.1.4, indicating at a minimum, the course objective, a detailed course description, the course length, and the course outline curriculum for all classes corresponding to the offeror’s proposal. The syllabi must provide sufficient information that will allow the government to develop a thorough understanding of how the offeror will fulfill the requirements of each of the courses.

iii. Submits evidence of the ability to furnish a Federal Aviation Administration certified Level C Simulator or better for the C-21A or a simulator that will be converted into a C-21A prior to contract start date as detailed in paragraph 1.2 of the PWS.

iv. Submits a detailed and effective quality control plan that meets the requirements specified in PWS 1.5.5 through 1.5.5.3.

v. Submits a detailed and effective plan that indicates the contractor can complete a demonstration of the simulator and obtain FAA recertification, if required by the FAA to maintain certification, prior to the performance start date as detailed in paragraph 1.3.3.2 of the PWS.

(b) Subfactor 2 – Staffing Approach – The measures of merit are met when the offeror:

i. Submits a detailed and effective staffing plan that includes an organizational structure showing how the team will be organized to meet the requirements by task as described in the PWS. The plan must define the interrelationship between organizational components to include lines of management authority, and it must identify key positions.

ii. Submits a detailed and effective plan to provide instructors that are FAA certified in accordance with Federal Aviation Regulation Parts 61 or 142, for each course, who are experienced in C-21A, LRJET type or Lear model aircraft in accordance with the PWS.

iii. Submit generic resumes or position descriptions for necessary key positions, which demonstrates requisite education, experience, or special skills required to perform PWS tasks.

iv. Submits a detailed and effective plan indicating how the company will successfully recruit, train, and replace personnel throughout the life of the contract who have adequate knowledge, experience, training, and certification.

2. Price Evaluation – Price proposals will be evaluated but not rated. The government will evaluate the offeror’s price proposal, to include all options, for price completeness and reasonableness as described below.

(a) Completeness. The proposals and any supplemental information will be reviewed to determine the extent to which cost elements of the proposal have been addressed. The offeror’s price proposal and other information will be evaluated to ensure continuity and traceability of prices to the technical proposal and between the initial proposal and any revisions thereto. The review will determine the adequacy of the contractor’s proposal in addressing and fulfilling the solicitation requirements.

(b) Reasonableness. The proposal and any supplemental information will be reviewed to determine the reasonableness of price and the contractor’s understanding of the work and ability to perform the solicitation requirements.

B. PAST PERFORMANCE: Although past performance will not be used as an evaluation factor, the offeror’s past performance will be reviewed to determine the offeror’s responsibility.

The government reserves the right to obtain information relative to present and past performance on its own. If you are aware that one or more of your contracts in the Contractor Performance Assessment Reporting System (CPARS) specifically relates to the requirements in this acquisition, please provide this information.

C. OPTIONS: The government will evaluate offers for award purposes by adding the total price for all options to the total price for the basic requirement. The government may determine that an offer is unacceptable if the option prices are significantly unbalanced. Evaluation of options shall not obligate the government to exercise the option(s).

D. DISCUSSIONS: It is the government’s intent to evaluate proposals and award without discussions; however, the government reserves the right to hold discussions. If it is determined that discussions are necessary, the government will make a competitive range determination (limited to the highest rated proposals for efficiency purposes) for purposes of holding discussions after the initial evaluation of proposals. The government will issue Evaluation Notices (ENs) to all offerors within the competitive range. ENs may be briefed orally to offerors prior to written release to ensure complete understanding of any discrepancies. Any necessary page changes to the offerors’ proposals will be obtained prior to concluding discussions.

Throughout the discussion process, the government will document changes in ratings and total evaluated price. Discussions shall be conducted with prime offerors only. Offerors excluded at any time during the source selection process will be afforded the opportunity to request either a pre-award or post-award debriefing. Information relating to other offerors’ proposals will not be disclosed. Proposals that are rated “Unacceptable” may be excluded from further consideration.

E. NOTICE OF AWARD: A written notice of award or acceptance of an offer, mailed or otherwise furnished to the successful offeror within the time for acceptance specified in the offer, shall result in a binding contract without further action by either party. Before the offer's specified expiration time, the government may accept an offer (or part of an offer), whether or not there are negotiations after its receipt, unless a written notice of withdrawal is received before award.

(End of Addendum)

PERFORMANCE WORK STATEMENT

PERFORMANCE WORK STATEMENT (PWS)

17 DECEMBER 2012

C-21A FLIGHT TRAINING

1.0 DESCRIPTION OF SERVICES.

1.1 BACKGROUND.

Air Mobility Command (AMC) has a requirement to provide Academic and Simulator Training for United States Air Force (USAF) active duty and Air National Guard (ANG) pilots operating C-21A series aircraft. The training shall consist of four courses: Initial Pilot Training, Refresher Training, Instructor Pilot Training and Three Day Senior Officer Training as well as a Government Use Simulator Training Day and Hourly Simulator Time. Simulator training shall accompany each training course. HQ AMC Specialized Contracting intends to issue a Requirements type contract for this acquisition.

1.2 SCOPE.

To be considered qualified, each contractor shall possess the following:

An Initial Pilot Training and Refresher Pilot Training program approved under Federal Aviation Regulation Part 121 or Part 135 or a training course approved under Part 142.

A Federal Aviation Administration (FAA) Certified Level C or better Flight Simulator appropriate to the C-21A aircraft model or a Level C or better simulator that is converted prior to contract start date into a C-21A simulator.

The contractor shall provide all personnel, devices, facilities, courseware, equipment, tools, materials, supervision, and other items and services necessary to perform C-21A Flight Training.

The required training includes C-21A academic and simulator training as well as implementation of Computer Aided Instruction (CAI, PWS paragraph 1.3.4) for the following courses: Initial Pilot Training, Refresher Pilot Training, Instructor Pilot Training and Senior Officer Pilot Training. The contractor shall also provide a simulator and operator for the Government Use

Simulator Training Day and Hourly Simulator Time. USAF cockpit procedures shall be used in all courses.

1.3 SPECIFIC SUPPORT SERVICES.

1.3.1 TASK 1 – TRAINING COURSE REQUIREMENTS

1.3.1.1 REQUIRED COURSES

1.3.1.1.1 INITIAL PILOT TRAINING. The contractor shall conduct C-21A Initial Pilot Training. Initial Pilot Training shall be to the standard equal to that of a civilian “type rating” during an initial qualification course. C-21A initial training shall not culminate with a “Type Check”, but rather with a USAF administered flight evaluation on the last scheduled simulator training day. The contractor shall provide classroom-presented crew Cockpit Resource Management (CRM) training which addresses human factor issues and hands on application of CRM concepts during simulator training. As a minimum, the CRM training shall address the elements referred to in this PWS, paragraphs 1.3.2.4 – 1.3.2.4.8. The contractor shall also provide Computer Aided Instruction (CAI) material as referenced in PWS 1.3.4 – 1.3.4.4. Initial Pilot Training academics and simulator instruction shall be taught by instructors with prior Pilot in Command (PIC) flight or 3 years instructor experience in the C-21A or LRJET type.

1.3.1.1.2 REFRESHER PILOT TRAINING. The contractor shall conduct classroom and simulator C-21A Refresher Pilot Training. The Refresher Training course shall be split into two sub courses: Semi-Annual Refresher Training and Annual Refresher Training. Refresher training shall include a comprehensive review of aircraft systems, normal and emergency, single engine procedures, aerodynamic characteristics, and performance. The contractor shall identify, sequence, and develop simulator profiles for refresher training courses. The contractor shall provide classroom-presented crew CRM training which addresses human factor issues and hands on application of CRM concepts through Line Oriented Flight Training (LOFT)/Mission Oriented Simulator Training (MOST). As a minimum, the CRM training shall address the elements referred to in this PWS, paragraphs 1.3.2.4 – 1.3.2.4.8. The contractor shall also provide CAI material as referenced in PWS 1.3.4 – 1.3.4.4. At the discretion of the government and at no additional cost, a USAF/ANG examiner pilot may attend the last scheduled simulator training day to complete an AF flight evaluation. During these periods, a contractor employee shall operate the simulator and shall collaborate with the AF instructor or trainees to optimize training received. Refresher Pilot Training academics and simulator instruction shall be taught by instructors with prior Pilot in Command (PIC) flight or 1 year of instructor experience in the C-21A or LRJET type.

1.3.1.1.2.1 SEMI-ANNUAL REFRESHER PILOT TRAINING. The contractor shall provide two distinct semi-annual training profiles such that approximately one-half of aircraft systems and associated emergency procedures are covered for each semi-annual refresher period.

These semi-annual periods correspond to the first and second 6 calendar month blocks of the year. The last simulator training day shall consist of proficiency training using government provided USAF developed training profiles.

1.3.1.1.2.2 ANNUAL REFRESHER PILOT TRAINING. The contractor shall provide an annual profile that provides a complete review of aircraft systems and associated emergency procedures. The annual refresher course shall contain all classroom material and simulator maneuvers presented during the two semi-annual profiles.

1.3.1.1.3 INSTRUCTOR PILOT TRAINING. The contractor shall conduct C-21A Instructor Pilot Training. The contractor shall identify, sequence, and develop academic and simulator profiles consistent with the USAF Instructor Aircraft Commander Syllabus. The course shall consist of an academic phase that addresses principles of instruction and a comprehensive aircraft systems review, and a simulator phase with an emphasis on right seat flying in an instructional environment. The contractor shall provide CAI material as referenced in PWS 1.3.4

– 1.3.4.4. Instructor Pilot Training academics and simulator instruction shall be taught by instructors with prior experience in the C-21A or any Lear model aircraft.

1.3.1.1.4 THREE DAY SENIOR OFFICER TRAINING. The contractor shall provide aircraft qualification training for Senior Military Officers. Training shall be focused on acquainting Senior Military Officers to aircraft systems, normal and emergency procedures of the C-21A. The course shall span three consecutive days. The course shall provide ground training sessions to introduce the fundamental systems and procedures associated with the aircraft. Training shall also include simulator training sessions consisting of normal and emergency procedures and a CRM/MOST scenario. The contractor shall also provide CAI material as referenced in PWS 1.3.4 – 1.3.4.4. Class composition will normally consist of one senior officer pilot and one USAF instructor pilot. Senior Officer Training academics and simulator instruction shall be taught by instructors with prior Pilot in Command (PIC) flight or 3 years instructor experience in the C-21A or LRJET type.

1.3.1.1.5 GOVERNMENT USE SIMULATOR TRAINING DAY. Training shall take place on a single day at the contractor’s facility. The contractor shall provide a briefing room for two hours of pre-mission briefing, a four hour simulator period, and a briefing room for one hour of simulator post-mission briefing. A contractor employee shall operate the simulator with no instruction duties and no contractor training materials are required. An Air Force instructor or evaluator pilot will conduct all training and briefings.

1.3.1.1.6 HOURLY SIMULATOR TIME. Simulator time will require a fully operational simulator and a fully qualified simulator operator. Type of training conducted will be determined and administered by the Government. Flight simulator time, although purchased on an hourly basis, will normally be purchased in no less than a 2-hour block of time. The training shall consist of hourly increments in a Level C capable or better simulator.

1.3.2 TASK 2 -- C-21A ACADEMIC TRAINING RESOURCE REQUIREMENTS

1.3.2.1 Classrooms shall be oriented toward the Air Force student through the use of C-21A displays as opposed to displaying civilian Lear jet information. The contractor shall provide Classroom Materials, Contract Data Requirements List (CDRL) A001, for every C-21A academic training class. Classroom Materials shall contain a reference copy of the following:

C-21A Cockpit Display T.O. 1C-21A-1, Flight Manual USAF Series C-21A Aircraft T.O. 1C-21A-1CL-1, Pilot’s Abbreviated Flight Crew Checklist, C-21A Aircraft AFMAN 11-217V1 & 2, Instrument Flight Procedures AFI 11-202V3, General Flight Rules AFI 11-2C-21V3, C-21 Operations Procedures

Adequate flight planning publications (DoD FLIP, FAA TPP, Jeppessen, or Instructor handouts

A C-21A configured Cockpit Procedure Trainer (CPT)

1.3.2.2 COURSE SYLLABI: Within 15 days after contract award, the contractor shall forward a final copy of the contractor’s syllabi (CDRL A002) for each of the four courses (Initial, Refresher (Annual and Semi-annual), Instructor, and Senior Officer) to AMC/A3TA. Each syllabus shall be a duplication of what the contractor will teach in the academic and simulator phases of the regular training courses. C-21A subject matter experts from the 458 AS will evaluate the final course syllabus for suitability.

Changes made to the syllabi after the contract start date must have the approval of the CO prior to implementation. Any proposed change shall be submitted via email to the COR at AMC/A3TA for review. If rejected, the contractor shall make changes to the courses at no cost to the government until they meet the requirements of this PWS. Once acceptable, the COR will contact the CO for final approval.

1.3.2.3 CLASS HANDOUTS

1.3.2.3.1 Upon arrival at the class, the contractor shall provide to each student in the Initial Pilot Training and Senior Officer Training a loaner copy of T.O. 1C-21A-1 Flight Manual and T.O.

IC-21A-1-1 Flight Performance Data, and AFI 11-2C-21, V3, C-21A Operations Procedures.

These loaner copies can be collected by the contractor at the end of class for use with the next class instead of reprinting a new copy. The contractor shall also distribute to each student the following checklists: the T.O. 1C-21A-1CL-1 Checklist and the T.O. IC-21A-1CL-1-1 Pilot’s Fanfold Flight Crew Checklist. (CDRL A003). These checklists will be provided by the government to the contractor (PWS paragraph 3.2.1) for distribution to the students.

1.3.2.3.2 At the start of each class referenced in paragraphs 1.3.1.1.1 – 1.3.1.1.4, the contractor shall provide to all students a student guide (CDRL A004), which shall contain at least a course syllabus, systems book (paragraph 1.3.4.2), current color pictorial cockpit layout chart, and any course charts or diagrams that the contractor shall use in its presentations. The student guide is not required for the Government Use Simulator Training Day or Hourly Simulator Time.

1.3.2.4 CREW RESOURCE MANAGEMENT. The contractor shall develop separate Crew Resource Management (CRM) presentations for the Initial, Instructor, and Refresher courses IAW AFI 11-290, Cockpit/Crew Resource Management Training Program. The contractor shall use multi-media presentations to review previous incidents as well as all previous C-21A major (Class A) accidents. The government will provide source materials such as accident reconstruction videos and safety board documentation provided proper safeguards and handling of the privileged information is upheld by the contractor. The government will not provide the entire presentation or lesson plan, only the source documents from which the contractor can build the presentation. Accidents reviewed and analyzed during Refresher shall be changed annually by the contractor. Emphasis shall be on how the C-21A differs from other aircraft with its unique cockpit constraints. AMC/A3TA shall provide the contractor with the AMC special interest CRM topic for each year. The special interest topic will be integrated into the contractor’s existing CRM program where appropriate; a contractor syllabus revision is not required. CRM Core Curriculum shall focus on:

1.3.2.4.1 Situational Awareness. Objectives for preventing the loss of situational awareness, skills for recognizing the loss of situational awareness, and techniques for recovering from the loss of situational awareness.

1.3.2.4.2 Crew Coordination/Flight Integrity. Impact on aircrew performance of command authority, leadership, responsibility, assertiveness, conflict resolution, hazardous attitudes, behavioral styles, legitimate avenues of dissent, and team-building.

1.3.2.4.3 Communication. Common errors, cultural influences, and barriers (rank, age, experience and position). Skills shall encompass listening, feedback, precision and efficiency of communication with all members and agencies (i.e., Crewmembers, Weather, ATC, Dispatch etc.).

1.3.2.4.4 Risk Management/Decision Making. Includes risk assessment, the risk management process, tools, breakdowns in judgment and flight discipline, problem-solving, evaluation of hazards, and control measures.

1.3.2.4.5 Task Management. Includes establishing priorities, overload, under load, complacency, management of automation, available resources, checklist discipline, and standard operating procedures.

1.3.2.4.6 Mission Planning/Debrief. Includes pre-mission analysis and planning, briefing, ongoing mission evaluation, and post mission debrief as well as specific tools and techniques to be used on operational missions.

1.3.2.4.7 Mission Oriented Simulator Training (MOST). Provides CRM program training in a realistic, operationally-based simulator environment in real time. MOST is the Air Force equivalent of Line Oriented Flight Training (LOFT). MOST shall provide actual time and realistic mission scenarios that demand crew coordination to safely complete the mission.

MOST scenarios shall be based upon case studies presented in the classroom instruction.

MOST scenarios shall be changed at least annually.

1.3.2.4.8 The contractor shall develop and provide a series of at least three varied MOST scenarios (CDRL A005) for use with Refresher Pilot Training. The contractor shall ensure that pilots do not experience the same scenario in consecutive periods of performance by tracking which scenarios pilots have encountered in the past. The contractor shall deliver a copy of each MOST scenario with their solicitation response. Revised copies of MOST Scenarios shall be delivered to the COR via email for approval prior to instructional use.

1.3.3 TASK 3 -- FLIGHT SIMULATOR REQUIREMENTS

1.3.3.1 The contractor shall provide a simulator that is qualified by the Federal Aviation Administration (FAA) to Level C certification (as defined by FAR Part 121, and Appendix H) and capable of daylight visual replications, with a C-21A configured cockpit; the flight simulator shall duplicate all performance and handling characteristics of the C-21A aircraft. The contractor shall incorporate the necessary warning indicators and fault programs to allow the instructor to demonstrate all emergency and normal procedures to the students. In addition, the contractor shall ensure the following C-21A capabilities and components are in the simulator:

Traffic Collision Avoidance System/Terrain Avoidance Warning System (TCAS/TAWS) Digital Electronic Engine Control (DEEC)

Adequate flight planning publications (DoD FLIP, FAA TPP, Jeppessen, or instructor handouts

Fully operational/integrated Universal Navigation System (UNS)/Global Positioning System (GPS) capable of providing GPS approach training for pilots

Hot Mike Switch Standby Pump Annunciator Lights Park Brake Light Military Spec Oxygen Masks in accordance with T.O. 1C-21A-1 Operable Radar Fuel Crossflow Indicator Light

8.33 KHZ VHF Radio Display Upgrade

1.3.3.2 The contractor shall notify AMC/A3TA, with a courtesy copy to the Contracting Officer, in writing when the contractor has completed the simulator configuration or if simulator configuration is already complete (CDRL A006). The contractor then shall coordinate with AMC/A3TA to perform, at the contractor’s facility, a one hour demonstration of the simulator’s capabilities to an authorized government person (a qualified C-21A Instructor Pilot). The contractor shall complete a demonstration of the simulator and obtain FAA recertification, if required by the FAA to maintain certification, of the simulator by the performance start date.

1.3.4 TASK 4 -- COMPUTER AIDED INSTRUCTION (CAI) MATERIAL

1.3.4.1 The contractor shall deliver, maintain, and use CAI material in every area of Systems and Emergency Procedures in each of the courses described in this PWS, paragraphs 1.3.1.1.1 –

1.3.1.1.4. The CAI material shall include an interactive display of system functions that illustrate normal and emergency procedures. CAI material shall include data rights, all modifications, software documentation (including user’s and owner’s manuals), and any diagrams. The contractor shall utilize CAI material in presentations, classroom instruction and student self-study. CAI material shall be fully integrated into classroom instruction and shall be current within 30-days of notification by the COR of fleet wide system modifications. CAI material shall also be compatible with current Air Force operating systems (i.e. MS Office 2007 or higher).

1.3.4.2 In order to prevent excessive time spent by students in class copying notes, the CAI material provided to the government shall also be provided by the contractor to the students in the form of a Systems Book (CDRL A007). The systems book shall be in paper copy format for Initial and Senior Officer Students. For Refresher and Instructor Pilot Training the systems book can be provided in paper or electronic format via CD/DVD ROM. The Systems Book shall include color copies of the CAI diagrams as well as pertinent systems information and shall be delivered to each student at the beginning of every course.

1.3.4.3 The contractor shall appropriately modify the CAI material for in classroom training and student self-study when changes to the course curriculum occur in the areas of Systems and Emergency Procedures.

1.3.4.4 The contractor shall deliver the CAI material to the government via electronic media with their solicitation response. The contractor shall also deliver a copy of the CAI material in electronic format via CD/DVD ROM or web access (CDRL A008) to each student during each of the courses described in this PWS, paragraphs 1.3.1.1.1 – 1.3.1.1.4.

1.3.5 TASK 5 -- CHANGES TO THE TRAINING DUE TO FLEET WIDE

MODIFICATIONS OF THE C-21A AIRCRAFT

1.3.5.1 When fleet-wide modifications are made to the C-21A aircraft, the contractor shall incorporate the modification(s) into the courseware, classroom displays, CPT, and CAI material no later than (NLT) 90 days of inclusion of the change into the C-21A Flight manual (T.O. 1C- 21A-1) or 90 days from receiving notification of the change from the COR. If the fleet-wide aircraft modification impacts the configuration of the simulator, the contractor shall submit a proposal for modifying the simulator and scheduled downtime to the Contracting Officer for negotiation and contract modification, as appropriate. When the contract is modified to incorporate the fleet-wide changes, the cost associated with the modifications will be negotiated at that time.

1.3.5.2 If changes to the syllabi are required due to AMC lead command requirements, (e.g. a command level change in simulator requirements or classroom training) the contractor shall determine level of effort and submit a proposal to the Contracting Officer if an increase in funding is required.

1.3.6 TASK 6 – MEASUREMENT OF STUDENT PERFORMANCE

1.3.6.1 QUIZZES AND TESTS

The contractor shall develop quizzes and tests (CDRL A009) to give to each of the Pilot Initial Qualification Training students (the COR will provide the contractor with a data bank of test and quiz questions; however, the contractor is not obligated to use those questions in formulating its quizzes and tests). The contractor shall administer to each student a closed book quiz covering material presented each academic training day. The contractor also shall administer a closed book comprehensive test to each student at the end of the course. The contractor shall ensure enough variety in questions so that each class receives different quizzes and a different test.

Upon student completion of training, the contractor shall record test scores and either email them to 458 AS/DO or mail them to:

458 AS/DO

433 Hanger Rd, Ste. 200

SCOTT AFB, IL 62225

1.3.6.1.1 The contractor and student shall critique all quizzes and tests by going over all incorrect answers to ensure student understanding. The contractor shall analyze quiz and test scores for adverse trends, and then, if appropriate, recommend to the 458 AS Subject Matter Expert (SME) adjustments in the course. However, before the contractor makes any changes, the contractor shall coordinate the adjustments with the 458 AS SME through the COR.

1.3.6.2 Unsatisfactory Performance. At the end of each course, for each student who fails to satisfactorily meet the required standards of this PWS or syllabus, the contractor shall forward a letter (CDRL A010) to the following three addresses, with an explanation as to why the student failed to satisfactorily meet the required standards:

AMC/A3TA

402 Scott Dr, Unit 3A13 Scott AFB, IL 62225

458 AS/FTU

The student’s unit of assignment or attachment, as stated on the student’s military orders.

1.3.6.3 Release Withdraw and Removal from Training. When the contractor and the gaining unit/MAJCOM determine that a student should be released from training based on any of the reasons listed in subparagraphs 1.3.6.3.1 – 1.3.6.3.4 below, the contractor shall forward, within 24 hours, a letter of release (CDRL A011) to the gaining unit/MAJCOM stating the reasons for release and requesting disposition instructions. An information copy shall be furnished to AMC/A3T and the Contracting Officer. The following reasons are causes for release of a student from the training:

1.3.6.3.1 The student’s academic progress fails to meet established course standards, and, in the opinion of the contractor’s course supervisor, cannot satisfactorily complete the course.

1.3.6.3.2 The student's physical condition, by reason of injury or illness, has changed to the extent that further training is deemed impractical.

1.3.6.3.3 The student's conduct is such that disciplinary action is required and circumstances warrant withdrawal.

1.3.6.3.4 An emergency develops which in the best interest of the Air Force, for compassionate reasons or for personal emergency, requires a student to be withdrawn from training, either temporarily or permanently.

1.3.7 TASK 7 -- STUDENT ADMINISTRATION / SCHEDULING

1.3.7.1 TRAINING RECORDS. The contractor shall, within three working days of student entry or change, obtain from each student one copy of the military orders directing the student to training. All documents and correspondence containing student personal identifiable information shall be appropriately handled in accordance with the Privacy Act of 1974.

1.3.7.2 AF FORM 1522 (ARMS ADDITIONAL TRAINING ACCOMPLISHMENT

INPUT). When submitting the invoice, the contractor shall include AF Form 1522, to the following address:

HQ AMC/A3TA

402 Scott Drive, Unit 3A13 Scott AFB, IL 62225-5302

1.3.7.2.1 Complete the AF Form 1522 in accordance with the following instructions.

a. Students or the contractor can fill out the form.

b. Last Name: Enter trainee’s last name.

c. SSN: Leave Blank.

d. Unit: Enter appropriate unit number.

e. Acft Code: Enter C-21

f. Crew Posn: Enter “MP” (Mission Pilot), “FP” (Flight Pilot), or “UP” (Unqualified)

g. Event Description: Enter “Initial”, “Refresher”, or “Flight Simulator Training” as applicable.

h. Event Identifier: Leave Blank.

i. Date: Enter the course completion date.

j. Input By: Contractor signs here to indicate that the training was completed.

k. Date: Enter the date the contractor signs the form.

l. Remote Identification: Leave Blank

1.3.7.3 CERTIFICATE OF TRAINING. A Certificate of Training (CDRL A012) in contractor format shall be provided to each student upon completion of each of the courses described in this PWS, paragraphs 1.3.1.1.1 – 1.3.1.1.4.

1.3.7.4 TRAINING RECORDS RETENTION

The contractor shall maintain student training records including orders directing the student to training, AF Form 1522 and Certificates of Training for a period of at least two calendar years from the date of graduation from each course. In order to ensure pilots do not experience the same MOST scenario in consecutive periods of performance when they attend Refresher training, the contractor shall document and retain the MOST scenarios that each student has been exposed to for the duration of the contract (PWS paragraph 1.3.2.4.7 and 1.3.2.4.8). At the end of the contract, the contractor shall deliver or mail the Certificates of Training to the COR at:

HQ AMC/A3TA

402 Scott Drive, Unit 3A13 Scott AFB, IL 62225-5302

1.3.7.5 COURSE SCHEDULING

1.3.7.5.1 The contractor shall schedule classes in coordination with the government point of contact (POC) at 375 OSS/OST. For all courses in PWS paragraphs 1.3.1.1.1. – 1.3.1.1.4, every effort shall be made to schedule training between the hours of 8:00 a.m. and 6:00 p.m. local time, seven days a week. However, variation to academic class start and end times will be accepted in order to accommodate schedule requirements. Scheduling shall occur only after the Contracting Officer issues a task order in accordance with the clause at Federal Acquisition Regulation 52.216-18 -Ordering. If the users and contractor cannot reach agreement on scheduling a class, the contractor shall refer the matter to the Contracting Officer for resolution. The Air Force (AF) works cooperatively with the contractor to optimize course-training schedules. The 375 OSS scheduler may replace students who, for whatever reasons, are unable to make the scheduled training with other students who are awaiting training. In the event of a class size reduction, every attempt will be made to provide the contractor with as much advance notice as possible.

1.3.7.5.2 CANCELATION NOTICE. The contractor will be fully compensated for the training, as if the training had actually taken place, for any schedule change made less than seven

(7) days from the start of class that results in reduced class size. If a student “no shows” on his or her scheduled training date(s) the contractor will also be fully compensated.

1.3.7.5.3 EXCEPTION TO CANCELATION NOTICE. In the case of an emergency (i.e.

death, injury, illness, mission essential task, or an emergency which requires the scheduled training be cancelled in the best interest of the government) the government will not be liable for payment.

1.3.7.6 ODD NUMBERED CLASS SIZE PROCEDURES

1.3.7.6.1 In the event of an unforeseen odd numbered class of students (with the exception of the Senior Officer Course), the contractor shall pair the student with another group (3 students) and run through the program alternating students to ensure training objectives are met. The contractor shall notify via email or telephonically the following two addresses when this situation occurs:

Ph: (618) 229-3608

458 AS/DO

Ph: (618) 256-5145

1.3.7.7 STUDENT EVALUATION OF TRAINING

The contractor shall ensure each student completes an AMC/A3TA-OSA/EA, Student Course Critique prior to student departure from the contractor facility. The COR will send a blank form to the contractor prior to the contract start date for use as a template for the Student Course Critiques. Not later than thirty (30) days after completion of each class of training, the contractor shall forward the original or a copy of the completed evaluations, with the invoice to the COR at the following address below:

1.4 DELIVERABLES

All deliverables shall meet the requirements set forth in contractual documentation. The ccontractor shall provide deliverables via electronic as well as printed means to the COR. The contractor shall deliver all products and reports in the current version of MS Word, MS Project, Power Point, MS Excel, or MS Access. All deliverables shall be identified by 1) Task Order Number, 2) PWS task number, and 3) deliverable title. All deliverables are listed on DD Form 1423 CDRL and are as follows:

CDRL / TITLE / PWS PARAGRAPH

A001: Classroom Materials 1.3.2.1 A002: Final Copy of Contractors Syllabi 1.3.2.2 A003: Training Publications 1.3.2.3.1 A004: Student Guide 1.3.2.3.2 A005: MOST Scenarios 1.3.2.4.8 A006: Configuration Completion Letter 1.3.3.2 A007: Systems Book 1.3.4.2 A008: Student Copy of CAI Material 1.3.4.4 A009: Quizzes and Tests 1.3.6.1 A010: Letter of Unsatisfactory Performance 1.3.6.2 A011: Letter of Release 1.3.6.3 A012: Certificate of Training 1.3.7.3 A013: AF Form 847 1.5.3 A014: Recommendations for Course Adjustments 1.5.3.1

1.5 GENERAL INFORMATION

1.5.1 PLACE OF PERFORMANCE

The place of performance will be at the contractor’s facility.

1.5.2 SUBMISSION OF INVOICE

Once a month, the contractor shall prepare and submit electronically an invoice for the prior month’s courses via Wide Area Work Flow (WAWF) to the office below for acceptance of services rendered:

1.5.2.1 The contractor shall attach the student critique forms (paragraph 1.3.7.7) and copies of AF Form 1522 (paragraph 1.3.7.2) to the invoice.

1.5.2.2 In the event a group is composed of one active duty and one Air National Guard pilot, one half of the group will be billed to active duty and the other half to the Air National Guard.

1.5.3 CONTRACTOR RECOMMENDED IMPROVEMENTS

The contractor shall assist the Air Force in making improvements to the T.O. 1C-21A-1 Flight Manual. Should the contractor discover technical information that would correct a discrepancy or otherwise improve the content of T.O. 1C-21A-1, then the contractor shall submit the information within 30 days, using AF Form 847 (CDRL A013), to the following address:

1.5.3.1 The contractor shall send recommendations for course adjustments and improvements (CDRL A014) to the 458 AS Subject Matter Expert (SME) (to be identified at award), who will coordinate with AMC/A3TA. Any changes not coordinated and approved in writing through the contracting officer are not authorized.

1.5.4 CONTRACTOR PERSONNEL

1.5.4.1 CONTRACT MANAGER

The contractor shall provide a contract manager who shall be responsible for the performance of the work. The contractor shall designate in writing to the Contracting Officer the name of this person, and an alternate or alternates who shall act for the contractor when the manager is absent.

The name of this person and an alternate(s) shall be designated in writing to the CO, not later than contract start date. The contract manager and alternate shall have full authority to act for the contractor on all contractual matters relating to daily operations of this contract.

1.5.4.2 CONTRACTOR EMPLOYEES

The contractor shall not employ persons for work on this contract if such employee is identified to the contractor by the CO as a potential threat to the health, safety, security, and general well being for Air Force personnel. Contractor’s instructors for this contract shall fluently read, write, speak, and understand the English language. The contractor shall ensure that all work remains compliant with all applicable Air Force Security instructions and security levels.

1.5.5 CONTRACTOR QUALITY ASSURANCE

The contractor shall provide a Quality Control Plan to the CO for acceptance with their contract proposal. The CO will notify the contractor of acceptance or required modifications to the plan before contract award. The contractor shall make appropriate modifications and obtain acceptance of the plan by the CO before contract award. The Quality Control Plan must contain descriptions of the Inspection System, Methods, and Records as detailed below.

1.5.5.1 INSPECTION SYSTEM. Description shall include specifics as to the areas to be inspected on both a scheduled and unscheduled basis, frequency of inspections, and the title and organizational placement of the inspector.

1.5.5.2 METHODS. A description of the methods to be used for identifying and preventing defects in the quality of service performed.

1.5.5.3 RECORDS. The records of inspections shall be kept by the contractor and made available to the government throughout the contract performance period and for the period after contract completion until final settlement of any claims under this contract.

1.5.6 EVALUATION OF CONTRACTOR PERFORMANCE. The Quality Assurance Surveillance Plan (QASP) provides the structure for the government’s surveillance to ensure the contractor’s performance meets contract standards. The QASP establishes procedures on how this assessment/inspection process will be conducted. The government will evaluate the contractor’s performance under this contract in accordance with the clause at Federal Acquisition Regulation 52.212-4 – Contract Terms and Conditions – Commercial Items. Additionally, a Contractor Performance Assessment Reporting System (CPARS) report will be completed annually.

1.5.6.1 EVALUATION OF TRAINING COURSES: For the Initial Pilot Training, Refresher Training, Instructor Training, and Senior Officer Training, the evaluation will be two-tiered:

1.5.6.1.1 First, a 458 AS qualified C-21A instructor pilot or COR may attend and evaluate each of the four courses at no additional cost to the government. 458 AS personnel will report results of the evaluations to the COR. The COR will evaluate performance of contractual requirements and report results to the Contracting Officer.

1.5.6.1.2 Second, every student that attends one of the courses will complete an AMC/A3TA- OSA/EA, Student Course Critique (PWS paragraph 1.3.7.7). The Contract Manager will forward the completed evaluations or a copy of the evaluations with the invoice to the COR. The COR will report any deficiencies to the Contracting Officer.

1.5.7 EMERGENCY MEDICAL SERVICES.

The contractor shall provide first aid supplies IAW OSHA First Aid standard (29 CFR 1910.151) including a first aid kit (Appendix A to 1910.151). An example of the minimal contents of a generic first aid kit is described in American National Standard (ANSI) Z308.1-1998 "Minimum Requirements for Workplace First-aid Kits." The contents of the kit listed in the ANSI standard should be adequate for small worksites. If immediate hospitalization is required, the contractor shall arrange transportation to the nearest available hospital. If the student is a member of the Armed Forces, admission to a military hospital is preferred. The contractor is not responsible for student hospitalization costs. The contractor shall notify the student’s unit of assignment and Contracting Officer within 24 hours after admitting any student to a hospital.

1.5.8 PERFORMANCE DURING NATIONAL DECLARED CRISIS

In the event the contractor is unable to perform his or her daily operations due to a crisis declared by National Command Authority or Theater Combatant Commander, neither the government nor the contractor shall take action for non-compliance with contract requirements.

1.5.9 CONTRACTOR INVENTORY REPORTING

The contractor shall report ALL contractor labor hours (including subcontractor labor hours) required for performance of services provided under this contract for the C-21A Flight Training requirement via a secure data collection site. The contractor is required to completely fill in all required data fields at http://www.ecmra.mil. Reporting inputs will be for the labor executed during the period of performance for each government fiscal year (FY), which runs 1 October through 30 September. While inputs may be reported any time during the FY, all data shall be reported no later than 31 October of each calendar year. Contractors may direct questions to the CMRA help desk.

2.0 SERVICES SUMMARY (SS)

2.1 The SS table below summarizes the most important performance objectives and performance thresholds (specific standards) as identified within the body of the PWS. The absence of any performance objective and threshold from this SS shall not detract from its enforceability nor limit the rights or remedies of the government under any provision of the contract. The COR will evaluate the contractor on each SS performance objective on a monthly basis and provide a copy of the evaluation to the CO

PERFORMANCE

OBJECTIVE

PWS

PARAGRAPHS

PERFORMANCE

THRESHOLD

METHOD OF

SURVEILLANCE

METRIC

INCENTIVE

/ REMEDY

Meet all academic, and simulator requirements for required courses

(Initial, Refresher, Instructor, and Senior Officer training)

1.3.1.1-1.3.1.1.5 and 1.3.2 –

1.3.2.4.8 and

1.3.3 – 1.3.3.2 and 1.3.4 – 1.3.4.4

100% of academic and simulator requirements are met

Random Samplings of

Student Course Critiques and

Random Inspections by the COR or a USAF C-21A Instructor

Pilot

Number of valid complaints received from student course critiques during a training session quarter

Update to

CPARS

Performance Ratings

Meet requirements & guidelines for student performance, administration and evaluation.

1.3.6 –1.3.6.3.4 and

1.3.7 –1.3.7.7

No more than one discrepancy for student performance, administration and evaluation per calendar quarter.

Random Samplings of

Student Course Critiques

Number of valid complaints received from student course critiques during a training session quarter

Update to

CPARS

Performance Ratings

3.0 GOVERNMENT PROVIDED MATERIAL AND PUBLICATIONS

3.1

PUBLICATION NBR TITLE PROVIDED

1. T.O. 1C-21A-1 Flight Manual USAF Series C-21A Aircraft 1 copy

2. T.O. 1C-21A-1-1CL-1 Pilots Abbreviated Flight Crew Checklist As required

3. AFMAN 11-217, V1 Instrument Flight Procedures 1 copy

4. AFMAN 11-217, V2 Instrument Flight Procedures 1 copy

5. AF Form 847 Recommendation for Change of Publication 1 copy

6. AF Form 1522 ARMS Additional Training Accomplishment Input 1 copy

7. AMC Form OSA-EA Student Course Critique 1 copy

8. AFI 11-202,V3 General Flight Rules 1 copy

9. AFI 11-2C-21V3 C-21A Operations Procedures 1 copy

10. AFI 11-290 Cockpit/Crew Resource Management Training 1 copy

11. AMC 23 C-21A Takeoff/Landing Data 1 copy

12. N/A C-21A Technical Manuals (Maintenance Manual) *Ref 3.1.2