01_PWS_for_C5_Aircraft_Services_12Aug2014_v1-45.pdf

Attachment 1- PWS

FA3047-14-R-0006

PERFORMANCE WORK STATEMENT (PWS)

FOR

Complete Aircraft Services v1.45, 12 August 2014 d Airlift Wing

JBSA-Lackland

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12 August 2014

1.0 INTRODUCTION

1.1 Summary/Background

The Contractor shall provide non-personal services for Aircraft Wash, Fleet, De-fleet, Lavatory and Aircraft maintenance equipment wash services limited to all assigned, transit, and visiting aircraft to the 433 d Airlift Wing (AW) and excludes all other aircraft (transient or otherwise) not assigned, visiting, or supporting the mission of the 433 AW. The contractor shall furnish all personnel, equipment, tools, materials, supervision and other items necessary to perform

Services on C-5, C-17, C-130, KC-135, KC-10 or any transient aircraft supporting or visiting

433 AW, unless noted elsewhere in the contract. All work shall be done in accordance with federal, state, and local laws and regulations as they pertain to the performance of this contract.

Government will issue an automated AFTO Form 349, Air Force Maintenance Data Collection

Record (hereinafter referred to as a 349) to the contractor at the beginning of each task.

1.2 Objective

The objective of this Performance Work Statement (PWS) is to establish complete aircraft services to all assigned, transit and visiting aircraft to the 433 d Airlift Wing (AW). This is a non-personal services contract; personnel performing work under this contract are not employees of the Government.

2.0 GENERAL INFORMATION

Performance time begins with issuance of a 349 and or a phone call from the 433 d Maintenance

Operations Control Center (MOCC) or authorized government representative designated at the time of contract award. The contractor must be capable of receiving tasking(s) Monday through

Sunday, 24-hours a day and must complete each tasking within the allowed performance time, unless tasking is under contingency planning or outside of the normal duty hours, then the contractor will be allowed two hours for his personnel to arrive and begin performance. If multiple tasks are issued, performance time for each tasking will run sequentially. The

Government will prioritize the tasking by aircraft Tail Number as needed. The contractor shall complete each service within the performance time indicated in the PWS. All work must be accomplished IAW AMCI 24-101 volume 10 and appropriate aircraft technical orders.

2.1 Transient and Visiting Aircraft.

Contractor shall provide fleet service to transient aircraft on an as-needed basis. Transient aircraft are supporting or visiting aircraft which transit through but are not assigned to 433

Airlift Wing, JBSA-Lackland AFB, Texas. Transient aircraft may be any type of government aircraft; therefore, the contractor shall be able to service all aircraft types. Request for service will be made by 433 d Maintenance Operations Control Center or 433 d Airlift Wing Command

Post to the contractor. An updated list of phone numbers/pager numbers of contractor point of contacts (POCs) will be provided by the contractor to 433 OPS and MOCC. The contractor shall perform services within one hour during normal duty hours (0700 - 2000, Monday through

Friday) and within two hours of notification after normal duty hours on weekdays, weekends and holidays.

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2.2 Normal Hours of Operations: The normal hours will be from 0700 to 2000 hours

Monday through Friday.

2.2.1 After Hours Fleet Services Operations: The Contractor or a representative shall be available on call at all times 24 hours a day, seven days a week. Contractor shall provide service to 433 AW aircraft “scheduled” to arrive/depart on weekends and holidays with a maximum of 2 hours response time.

2.2.2 Recognized Holidays: Federal Law (5 U.S.C. 6103) establishes the following public holidays for Federal employees, and the contractor shall not be required to perform services on the following federal holidays: New Year’s Day, Martin Luther King Day, Presidents Day, Memorial Day, 4th Of July, Labor Day, Columbus Day, Veterans Day, Thanksgiving Day, and

Christmas Day.

2.3 Quality Assurance Plan.

The government shall evaluate the contractor’s performance under this contract in accordance with the Quality Assurance Surveillance Plan.

2.3.1 Quality Control: The Contractor shall establish a Quality Control Plan to ensure that services and products provided to the 433 AW meet or exceed the quality requirements

Performance Work Statement (PWS). The QC Plan is the means by which the Contractor assures himself that his work complies with the requirements of the contract. This QCP recognizes that the contractor, not the government, is responsible for management and quality control actions required to meet the term of the contract.

The final QC Plan shall be submitted to the Contracting Officer (CO) within 30 days of contract award. The file or record system must document all corrective action taken and must be made available to the Government at any time during the term of this contract. The CO will notify the

Contractor of acceptance or required modification within 30 days after initial submission. If the contractor is notified that corrections or modification is required then the contractor has 15 days to submit.

2.3.1.1 The COR will inform the Contractor when discrepancies occur and will request immediate corrective action be taken. The COR or alternate shall make a notation of the discrepancy on their surveillance checklist with the date and time the discrepancy was noted and request the Contractor initial the entry and document the appropriate corrective action.

2.3.1.2 Any discrepancy that cannot be immediately corrected will render the service as not performed and therefore will not be accepted nor paid for until corrected.

2.3.2 Post Award Conference/Periodic Progress Meetings: The Contractor shall attend post award conferences convened by the contracting activity or contract administration office in accordance with Federal Acquisition Regulation Subpart 42.5. The contracting officer, Contracting Officers Representative (COR), and other Government personnel, as appropriate, may meet periodically with the contractor to review the contractor's performance. At these meetings the contracting officer will apprise the contractor of how the government views the

C-5 Complete Aircraft Services PWS, Version 1.45 Page 4 of 24 contractor's performance and the contractor will apprise the Government of problems, if any, being experienced. Appropriate action shall be taken to resolve outstanding issues.

2.4 Contractor & Personnel.

All personnel working on the contract shall obtain a favorable National Agency Check (NAC).

Interim clearances may be made available to employees who have submitted required clearance documents when no derogatory information is apparent. Restricted area badges must be worn when providing services in restricted areas.

The 433 d Unit Security Manager and 433 d Security Forces Squadron will provide assistance in the completion and preparation of required Security Investigation documents and requests for interim clearance. The 433 MXG will fund the investigation for up to four (4) employees. The contractor shall pay for any additional investigations.

2.4.1 Visitor Group Security Agreement (VGSA): The Service Provider shall enter into a long-term visitor group security agreement. This agreement shall outline how the Service

Provider integrates security requirements for contract operations with the Air Force to ensure effective and economical operation on the installation.

2.4.1.1 Identification of Contractor Employees: All contract personnel attending meetings, answering Government telephones, and working in other situations where their contractor status is not obvious to third parties are required to identify themselves as such to avoid creating an impression in the minds of members of the public that they are

Government officials.

Contractor’s personal must also ensure that all documents or reports produced by contractors are suitably marked as contractor products or that contractor participation is appropriately disclosed. Contractor’s personnel will be required to obtain and wear badges in the performance of this service.

2.4.2 Contract Manager: The contractor shall designate a contract manager who shall be responsible for the performance of the work. The name of this person and an alternate who shall act for the contractor when the manager is absent shall be designated in writing to the contracting officer. The contract manager or alternate shall provide a telephone number where he/she can be reached at all times. The contract manager or alternate shall have full authority to act for the contractor on all contract matters relating to daily operation of this contract.

2.4.2.1 Contract Employees: The Contractor shall ensure each driver maintains a valid driver's license and keeps the license with them during normal and contingency duty hours and during entering and exiting the base installation. The Contractor shall ensure that employee drivers receive and comply with flight line drivers training provided by the 433

(AF Form 483, Certificate of Competency).

The Contractor shall train and certify personnel in fleet services operations prior to each employee performing fleet services at the installation. Fleet service personnel shall be coded for flight line access on the AF Form 1199, Entry Control Card.

The government may have Military members work with the contractor for Training proposes. This is so the Military personal can supplement their training requirements and to

C-5 Complete Aircraft Services PWS, Version 1.45 Page 5 of 24 assist the Contractor personnel in perfecting their services.

2.4.3 Training Requirements. The Contractor shall provide “Confined Space Training” and training on complete washing of the C-5s to all employees. The training shall comply with

Technical Order 1C-5A-23, Section 1, T.O. 1C-5A-23-1 and T.O. 1-1-691.

The training for the first complete wash will be conducted by a 433

MXG/AMXS Certified

Trainer and documented on an AF Form 2426. Afterwards the contractor is responsible for the training of his personnel. All training must be documented to provide proof of training. This

Training does not include the Confined space training the contractor must supply to their employees.

2.5 Environmental Controls.

The Contractor shall be knowledgeable of and comply with all applicable Federal, State, and local laws, regulations, and requirements regarding environmental protection.

2.6 Compliance with Laws and Regulations. In the event environmental laws/regulations change during the term of this contract, the Contractor is required to comply with such laws as they come into effect.

2.6.1 Special Standard 1: The contractor will be required to meet the Texas Commission for

Environmental Quality (TCEQ) requirements for pollution, transportation, and the San Antonio

Water System (SAWS) requirements for transporting and disposing lavatory sludge.

2.6.2 Required Submission: After notification of award, the contractor shall submit to the government one (1) copy of active Sludge Transporter Permits issued by the State of Texas and the San Antonio Water System (SAWS).

2.6.3 Material Safety Data Sheets (MSDS): Material Safety Data Sheets for deodorants, anti-freeze solutions and disinfectants will be submitted to Environmental Management (EM) at

210-925-7379 for approval prior to use and disposal. Ethylene glycol will be added to the latrine disinfectants at the request of the Government representative at 210-925-4301 prior to an aircraft flying into cold weather. Vehicles transporting latrine waste from JBSA-Lackland AFB to the

Dos Rios Plant will meet all Federal, State and local Safety Requirements, and have all appropriate Federal, State and Local Environmental permits and insurances.

2.7 Safety Requirements.

The contractor shall conform to the safety requirements contained in the contract and all

Occupational Safety and Health Administration (OSHA -29 CFR) standards for all activities related to the accomplishment of the work. Known hazardous conditions applicable to this project are identified in the Technical Orders with appropriate "caution" or "warning" statements.

The Contractor and all personnel performing the task are required to review the Technical Orders to identify completely and in sufficient detail the hazardous conditions related to the task.

2.8 Contractor Manpower Reporting

The contractor shall report ALL contractor labor hours (including subcontractor labor hours) required for performance of services provided under this contract via a secure data collection

C-5 Complete Aircraft Services PWS, Version 1.45 Page 6 of 24 site. The contractor is required to completely fill in all required data fields at http://www.ecmra.mil.Reporting inputs will be for the labor executed during the period of performance for each Government fiscal year (FY), which runs 1 October through 30 September.

While inputs may be reported any time during the FY, all data shall be reported no later than 31

October* of each calendar year. Contractors may direct questions to the CMRA help desk.

*Reporting Period: Contractors are required to input data by 31 October of each year. Uses and

Safeguarding of Information: Information from the secure web site is considered to be proprietary in nature when the contract number and contractor identity are associated with the direct labor hours and direct labor dollars. At no time will any data be released to the public with the contractor name and contract number associated with the data. User Manuals: Data for Air

Force service requirements must be input at the Air Force CMRA link. However, user manuals for government personnel and contractors are available at the Army CMRA link at http://www.ecmra.mil.

3.0 SCOPE OF WORK

3.1 Task 1 – Fleet & Aircraft Service

The contractor shall provide the following services and items for scheduled and unscheduled missions and aircraft services as required for all aircraft as noted below:

3.1.1 Fleet Service Tasks

3.1.1.1 Pre-Fleet Service. The contractor shall accomplish Preflight service according to the schedule of events for that aircraft type or mission type (Personal performing

Lavatory service cannot perform Fleet service on the same day).

3.1.1.1.1 Beverage and Meal Delivery. The contractor shall pick up and deliver beverages and lunches from the flight kitchen to the aircraft for passengers and crew in accordance with the 433 AW, wing operation plan schedule of events. All orders for beverages and meals will be given to the contractor not later than two hours prior to scheduled departure by the 433

Command post or other POC. The contractor shall:

a) Deliver the orders to the aircraft not later than one hour prior to scheduled departure.

b) Keeps a log of all in-flight meals/beverages orders showing the name, date, and time orders were placed.

c) Deliver three 5-gallon ice water igloos to the Aircraft (1 for the Crew compartment and 2 for the troop compartment) and two coffee pots along with its heating element

(1 for the crew compartment and 1 for the troop compartment).

3.1.1.1.2 Deliver Expendable & Regulated Items. Upon notification of scheduled aircraft configuration the contractor shall review and perform services in accordance with appropriate AFI and AMCI (Appendix E) for the list of required military regulated and expendable items for that aircraft, and deliver the required (government provided) items.

These documents can be found at http://www.e-publishing.af.mil. Items provided are listed in attachment 4 of AMCI 24-101, Volume 10. See Appendix E.

http://www.ecmra.mil.reporting/ http://www.ecmra.mil/ http://www.e-publishing.af.mil/

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3.1.1.1.3 The contractor shall deliver items to the aircraft, stow them, perform inventory, and document delivery on an AF IMT 4128 IAW AMCI 24-101, vol. 10.

3.1.1.1.4 Contractor will be required to inventory all items placed on the aircraft during

Preflight and all items removed during Post Flight.

3.1.1.1.5 Partial Pre-Fleet. The contractor is only required to perform the Crew compartment portion of the Fleet for Training flights.

a) Pre-Fleet is conducted in accordance with the Appendix C checklist to comply with standards stated in AMCI 24-101, V10.

b) Contractor shall complete performance within two hours after receipt of tasking.

3.1.2 De-Fleet Service Tasks

3.1.2.1 De-Fleet Service. The contractor shall accomplish post flight service no later than one hour after landing. This includes removal of all expendable and regulated items from the Aircraft, removal of the portable water containers, and all trash from the flight deck and troop compartment. The contractor shall perform inventory and document delivery/removal on an AF IMT 4128 IAW AMCI 24-101, vol. 10. The checklist in Appendix C is to help the contractor ensure the service is completely performed. The Water Igloos and Coffee pots will be cleaned and stored by the flight kitchen all other items in the Galley must be cleaned by the contractor.

3.1.2.1.1 Domestic Waste Service Excluding. Any waste accumulated inside the

CONUS is considered domestic waste and can be disposed of in a proper manner using any serviceable trash receptacle. Contractor shall complete performance within one hour after receipt of tasking.

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3.1.2.1.2 International Waste Service Excluding. The contractor shall dispose of

International Waste in accordance with United States Department of Agriculture

Regulation (Title 7 CFR 330.400(b), and Title 9 CFR 94.5(b)). Waste includes meals and other foods that were available for consumption by passengers and crew on international flights. The contractor shall:

a) Transport regulated garbage directly from the aircraft to the secured foreign garbage

(environmental trash) cage without diversion.

b) Keep regulated garbage separate from non-regulated garbage; commingling the entire contents of garbage is prohibited.

c) Maintain a log in accordance with Handling Procedures of Compliance Agreement between USDA-APHIS-PPQ and contractor, which shall include the name, date, and the weight of garbage. If a spill occurs while the regulated garbage is in the

Contractor’s possession, notify the 433 d Command Post at 210-925-4330. It remains the contractor’s responsibility to clean up the spill.

d) Complete performance within two (2) clock hours after receipt of tasking. The checklist in Appendix C is to help the contractor to ensure the service is completely preformed.

3.1.2.1.3 Medical/Bio-Hazard Waste. The contractor shall not accept medical waste. The appropriate government personnel will collect and dispose of all bio-hazard medical waste, aero-medical waste, and infectious medical waste.

3.1.2.1.4 Partial De-Fleeting. Partial De-Fleet occurs when the Aircraft returns from training flight. The contractor is only required to perform the Crew compartment portion of

De-Fleeting.

a) De-Fleet is conducted in accordance with the Appendix C checklist to comply with standards stated in AMCI 24-101, V10.

b) Contractor shall complete performance within two hours after receipt of tasking.

3.1.2.2 Lavatory Services. The contractor shall provide a complete lavatory service to comply with the standards stated in AMCI 24-101, Volume 10 and in accordance with appropriate aircraft Technical Order (the minimum PPE expected for this task is face shield, rubber apron and rubber gloves). Contractor shall complete performance within one hour after receipt of tasking. The contractor shall comply with all Air Force, federal, state and local environmental requirements that apply to the work being performed.

3.2 Task 2 - Aircraft Wash & Maintenance Functions

3.2.1.1 Complete Wash (Exterior and Interior Wash)

The contractor shall perform and finish a complete wash within 72 clock hours after receipt of tasking in accordance with Technical Order 1C-5A-23-1, Section 4. Complete wash includes Preparation, Exterior Cleaning, Hayloft, Under Cargo Floor Area (Bilge), C-5

Clear Water Rinse, C-5 Large Area Cleaning, and Interior Cleaning of Flight Station Relief

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Crew, Crew Courier Compartments, Troop Compartment, Cargo Compartment, Forward

Under-Floor, and Aft Under Floor. The government will tow and configure the Aircraft for each stage of the wash.

3.2.1.2 A/M32A-86D Generator Set Wash and Powered AGE. The contractor shall provide powered age wash in accordance with T.O. 35A4-2-42-1, Para. 2.20. This includes but not limited to the generator sets, air conditioner units and hydraulic power carts.

3.2.1.3 Clear Water Rinse. The contractor shall provide a complete Clear Water Rinse of C-5A aircraft in accordance with T.O. 1C-5A-23, Section 1 and Section 5.

3.2.1.4 Interior Cleaning of Flight Station Relief Crew & Crew Courier

Compartments. The contractor shall provide a complete Interior Cleaning of Flight

Station Relief Crew and Crew Courier Compartments in accordance with T.O. 1C-5A-23, Section 1 and Section 4.6.

3.2.1.5 Interior Cleaning of Troop Compartment. The contractor shall provide a complete Interior Cleaning of Troop Compartment in accordance with T.O. 1C-5A-23, Section 1 and Section 4.7.

3.2.1.6 Interior Cleaning of Cargo Compartment. The contractor shall provide a complete Interior Cleaning of Cargo Compartment in accordance with T.O. 1C-5A-23, Section 1 and Section 4.4.

3.2.1.7 Forward Under-Floor Cleaning. The contractor shall provide a Forward

Under-Floor Cleaning of C-5A aircraft in accordance with T.O. 1C-5A-23, Section 1 and

Section 4.5.

3.2.1.8 Aft Under Floor Cleaning. The contractor shall provide Aft Under Floor

Cleaning of C-5A aircraft in accordance with T.O. 1C-5A –23-1, Section 4.5.

3.2.1.9 Special Washes. The contractor shall provide Special Washes of C-5A aircraft in accordance with T.O. 1C-5A-23, Section 1 and Section 5. Upper and lower wing surfaces are excluded. This service may be used when in-flight refueling has been accomplished and fuel spillage residue has contaminated the upper fuselage and vertical stabilizer surfaces.

3.2.1.10 Spot Washes/Cleaning. The contractor shall provide spot washes in different areas of the C-5A aircraft upon request by the Government representative. Areas requiring spot washes are due to hydraulic leaks, latrine spills etc.

3.2.1.11 JLG Work Platform Wash. The contractor shall provide JLG work platform wash in accordance with T.O. 35A4-2-42-1, Para. 2.20.

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3.2.1.12 Up-Right Work Platform Wash: The contractor shall provide Up-Right Work

Platform was in accordance with T.O. 35A4-2-42-1, Para. 2.20.

3.2.1.13 JLG Prime Boom Lift Wash. The contractor shall provide JLG prime boom lift wash in accordance with T.O. 35A4-2-42-1, Para. 2.20.

3.2.1.14 Maintenance Stand Wash (B-1, B-2, B-4 and B-5). The contractor shall provide B-2 Maintenance Stand Wash in accordance with T.O. 35A4-2-42-1, Para. 2.20.

3.2.1.15 Vamp Stand Wash. The contractor shall provide Vamp Stand Wash in accordance with T.O. 35A4-2-42-1, Para. 2.20.

3.2.1.16 C-5 Engine Maintenance Platform Wash. The contractor shall provide C-5

Engine Maintenance Stand Wash in accordance with T.O. 35A4-3-50-1 Table 4-1 (cleaning requirements).

3.2.1.17 C-5 Engine Apron Wash. The contractor shall provide C-5 Engine Apron

Wash in accordance with T.O. 35A4-3-50-1, Table 4-1(cleaning requirements) and T.O.

35-1-12, Section II.

3.2.1.18 C-5 Main Landing Gear Door Wash. The contractor shall provide C-5 Main

Landing Gear door Wash in accordance with T.O. 1C-5A-23, Section 1 and 1C-5A-23-1

Section 7.5.1.3.

3.2.1.19 Cleaning of Wash Rack Drains. The contractor shall provide Cleaning of

Wash Rack Drains in accordance with Appendix F and T.O. 1-1-691, paragraph E-7

(cleaning of 433 d Wash Rack Drains checklist). The cleaning of the drains shall be accomplished every other month (six times per year). The contractor shall fill the

Government provided drums with the sludge, dirt, debris, etc., collected from the drains and notify the 433

Environmental Management Office at 210-977-3496 for disposal.

3.2.1.20 Jack Trailer. The contractor shall provide cleaning of the Jack Transport

Trailers in accordance with T.O 35A4-2-42-1, Para. 2.20.

3.2.1.21 Cleaning of Two-Pack Aircraft Seats. The contractor shall provide Cleaning of Two-Pack Aircraft seats in accordance with T.O. 1C-5A-23, Section 1 and 1C-5A-23-1, Section 7.5.4.7.

3.2.1.22 Cleaning of Three-Pack Aircraft Seats. The contractor shall provide Cleaning of Three-Pack Aircraft seats in accordance with T.O. 1C-5A-23, Section 1 and 1C-5A-23-

1, Section 7.5.4.7.

3.2.1.23 Cleaning of Single Aircraft Seats. The contractor shall provide Cleaning of

Single Aircraft seats in accordance with T.O. 1C-5A-23, Section 1 and 1C-5A-23-1, Section 7.5.4.7.

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3.2.1.24 Foot and Mouth Decontamination (FMD). All 5 landing gears (four-main and one-nose landing) must be washed to ensure no contamination on aircraft landing at this location. The contractor shall wash aircraft that has been identified with FMD in accordance with 1C-5A-23-1.

3.2.1.25 Volcanic Ash Removal. This is in addition to a wash and consists of vacuuming of areas as list in the technical orders to ensure all the volcanic ash has been removed, in accordance with T.O. 1C-5A-23, Section 1 and 1C-5A-23-1, Section 5.2.5.

3.2.1.26 Aircraft Lubrication. The contractor is required to lubricate the Aircraft in accordance with T.O. 1C-5A-2-1, Section 4.2 and T.O. 1C-5A-6 work cards Section II. The d will remove the panels and supply a qualified technician to operate the hydraulic systems for the contractor as required to perform this task. All fittings not accepting lubrication must be reported to the aircraft technician for immediate replacement to ensure lubrication of the aircraft is completed correctly (Only Lubrications specified on a Form

349 will be performed by the contractor).

3.3 Task 3 - Delivery of Potable Water to Flight Line Area

Contractor shall deliver six 5-gallon containers of ice water to Flight line area twice a day between 1 April thru 30 September. The first delivery shall be completed no later than 9:30 AM, and the second delivery between 4:00 and 4:30 PM. The contractor shall receive a listing of

Aircraft to receive water delivery from MOC or flight line Expediter by 9:00 for the morning

Service and 15:00 for the afternoon service. These containers of water will be delivered to the front of the aircraft for the ground personnel.

3.4 Service Delivery Summary. The contractor service requirements are summarized into performance objectives that relate directly to mission essential items. The performance threshold briefly describes the minimum acceptable levels of service required for each requirement. These thresholds are critical to mission success.

Technical Exhibit 1

Performance

Objective

Para No. Performance

Threshold

Deliver Final Fleet and De-Fleet Services 3.1.1 thru

3.1.2.1.4 0 Descrepancies

Respond to and deliver Aircraft Lavatory

Servicing 3.1.2.2

Sanitize and inspect Air Transportable

Galley/Lavatory

3.1.1 thru

3.1.2.1.4

Sanitize equipment IAW FDA food Code(s) 3.1.1thru

3.1.2.1.4 and

5.3.8

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Comply with all Federal, State, and Base Safety and environmental laws and regulations

1.7 thru

1.7.1.2

Maintain Bench Stock Program, 100% Tool

Accountability and inventory of Government

Supplied items.

4.2.4, 5.3.1 thru 5.3.2 1 Descrepancy per Qtr.

Allowed

Maintain a Fleet Services Daily Log and Monthly

Summary of Services 5.3.9

Perform complete wash, Wash Rack Drain Aircraft Lubrication, Wash maintenance stands and platforms,

3.2.1 thru 3.2.1.25

4.0 GOVERNMENT FURNISHED PROPERTY, EQUIPMENT, AND SERVICES.

4.1 General.

The government provided office space, furnishings, telephone service, storage space, desktop, access, equipment, the required military regulated and expendable supply items, electricity and water access, and tools as listed to perform required functions of this PWS. The contractor shall not use property provided by the Government for any purpose other than what is contained in this PWS.

4.2 Facilities.

The Government will furnish the workspace for the contractor staff to provide the support outlined in this PWS to include approximately 380 sq. ft. of space in building 832, class C telephone, 2 storage rooms (approx. 5’ x 6’). The 433 AW will be the final approval authority for all work space required for this PWS.

4.2.1 Services.

The government will provide for cleaning of the Blankets and Pillow Cases. Cleaning and storage of the Igloos and coffee pots will be done by the 802 flight kitchen.

4.2.2 Regulated & Expandable Supplies.

The government will provide required military regulated and expendable supply items. Items provided are listed at attachment 4 of AMCI 24-101, Volume 10. Government will provide expendable supplies listed at attachment 2 of AMCI 24-101, Volume 10. See Appendix C.

4.2.3 Inventory & Supplies

Contractor shall provide and maintain sufficient cleaning supplies to meet all requirements on a daily basis.

4.2.4 Contractor shall safeguard and maintain adequate stock levels of Government-furnished supplies and inform the COR when items are required to replenish the stock level. Contractor

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Contractor shall adhere to sound commercial practices in preserving, guarding, and protection of supplies and equipment from pilferage, damage, and breakage. The supplies to be provided by the Government are listed in the Appendix D.

4.3 Training

The following Government Furnished Training will be provided for existing and new employees at the start of the contract. The contractor will not be separately reimbursed for training participation.

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Title Duration (Approx.) Frequency

Hazardous Materials 2 hours 1 time

Complete Wash Training

Fleet Service

De-Fleet

8 hours

4 hours

4 hours

1 time

1 time

1 time

4.4 Equipment.

The following Government Equipment (GFE) will be made available as needed for the task being performed:

Type Quantity

Wheel covers 1 set (24 ea.)

Engine covers 1 set (4 ea.)

APU covers 1 set (2 ea.)

Engine Pressure Ratio covers 1 set

Pilot Probe covers 1 set (4 ea.)

5.0 CONTRACTOR FURNISHED ITEMS & SERVICES

5.1 General.

Except for those items specifically stated to be government furnished in appendix D, the contractor shall furnish everything required to perform this PWS.

5.3 Contractor’s Duties & Responsibilities.

In addition to the tasks indicated in this PWS, the following represents some duties and responsibilities the contractor is required to fulfill in performance of this contract.

5.3.1 Tool Control Plan. The Contractor shall develop and implement a tool control program to prevent lost tools/equipment. A minimum of a sign-in and sign-out process shall be established and enforced by the Contractor at all times. All lost tools or other object must be reported immediately to the government representative at the aircraft. For this can cause a grave danger to personal and Aircraft, violations of this point will not be allowed!

5.3.2 Government Issued Keys. The contractor shall secure all Government issued keys and insure that they are not duplicated or used by unauthorized personnel. Lost keys must be reported to the 433 d Primary Contracting Office Representative (COR) at 210-925-7381.

5.3.3 Dispatching. The contractor shall be capable of receiving the AFTO 349 for dispatches to perform services as stated in the Performance Work Statement.

5.3.4 Temporary Water Connection. The contractor shall install and maintain all temporary water connections used for the wash rack including all water and air hoses. Contractor shall remove at the end of contract performance and restore to the original condition.

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5.3.5 Documentation of Equipment Discrepancies. The contractor shall immediately report any discrepancies with the Wash Rack facility or equipment to the Primary COR or the 433

AMXS (210-925-7510).

5.3.5.1 Documentation of Damages. Record, and report promptly (within 1- hour) to the COR or designated Government representative, all available facts relating to each instance of damage to Government property or injury to either contractor or Government personnel. At a minimum the contractor needs to record when, where and what happened, along with who was involved.

5.3.6 Area Cleanliness. The contractor shall be responsible for the overall cleanliness and orderly appearance of the immediate work area on the wash racks, the immediate work area on the flight line and wash rack office area.

5.3.7 Aircraft Equipment Discrepancies. Contractor shall notify the appropriate government maintenance supervisor of all fleet service daily logs and maintain this log including daily activities and any problems in servicing the assigned aircraft or equipment.

5.3.8 Sanitize Igloos & Coffee Pots. The contractor is required to deliver the water Igloos and coffee pots to the Flight Kitchen for cleaning after removal from the aircraft.

5.3.9 Monthly Summaries. The contractor shall provide one copy of monthly summary and

(signed 349’s and/or logs of approved services) to the COR for inspection and acceptance of services.

5.3.10 Storm / Industrial Drainage Values. The Contractor will be required to open the storm drain is closed and the industrial drain is open prior to using the wash rack and the opposite after the wash is completed.

6.1 Documentation

Documents applicable to this performance work statement (PWS) are included in the Appendix section. The listed publications and an initial supply of listed forms shall be made available at the start of the first operational performance period. Supplements or amendments to these publications may be issued during the life of the contract and it is the Contractor’s responsibility to ensure that all printed publications are posted and up-to-date.

6.1.1 Publications applicable to this contract.

Applicable publications and forms shall be made available to the Contractor at the start of the first operational performance period. Most publications, technical orders and forms are accessible through the Air Force Electronic Publishing Library (AFEPL) by use of the Electronic

Transactions System (ETS), or other electronic media. Reference website for AFEPL:

http://www.e-publishing.af.mil/.

6.1.1.1 Directives & Publications. The content of the most currently dated referenced directives, regulations, manuals, pamphlets, technical orders, instructions, supplements or other guidance as they may from time-to-time be revised, or amended, shall be considered as the direction for performance (See Appendix E).

http://www.e-publishing.af.mil/

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6.2 Appendix List

Appendix Title

A Estimated Usage of Fleet Services

B Aircraft maintenance Functions Historical Work

Load C RON Check List

D Government Supplied Items for Fleet

E List of Applicable Instructions and Technical Orders

F Cleaning of 433 d Wash Rack Drains Checklist

G 433 AW Special Area Washes Checklist

H Estimated Cleaning Supply Usage

I Acronyms & Definitions

Appendix A

Estimated Fleet Service Usage

Fleet Service Average for Fleet Monthly

1. In Flight Service (Pre-Fleet) 30 a month

2. Post flight(De-Fleet) 30 a month

3. Parcel Pre-Fleet 65 a month

4. Parcel De-Fleet 65 a month

5. Lavatory Service - LAV 300 a month

6. After hours services 40 a month

Appendix B

Aircraft maintenance Functions Historical Work Load

SERVICE FY08 FY09 FY10 FY11 FY12

Complete Aircraft Wash 39 18 20 26 20

Clean Water Rinse 2 2 2 1 1

Interior Cleaning of Flight Station Compartments 2 2 1 1 1

Interior Cleaning of Troop Compartment 2 1 1 2 1

Interior Cleaning of Cargo Compartment 2 2 2 1 2

Forward and AFT Under-Floor Cleaning 3 3 2 3 1

Special Washes 3 3 3 3 2

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Spot Washes/Cleaning 2 2 2 3 2

Maintenance Stand Wash 15 25 24 48 10

C-5 Engine Apron Wash 2 4 2 1 2

C-5 Main Landing Gear Door Wash 2 2 0 1 2

Cleaning of Wash Rack Drains 2 6 6 6 6

F2 Trailer Wash 1 1 1 0 1

Cleaning Aircraft Seats 45 58 6 52 43

Foot and Mouth Decontamination 0 0 0 0 0

Appendix C

Pre-Fleet / De-Fleet Checklist

ALL PURPOSE CHECKLIST PAGE 1 OF 2 PAGES

433 AW Pre-Fleet / De-Fleet Checklist

Contract Number:

Aircraft Tail Number: _______________

Date: _____________

A. Flight Deck YES NO

1. Remove and discard trash.

2. Brush off/clean seats as necessary and cross seatbelts.

3. Clean crew sleeping compartments, ceilings, walls and floors.

B. Galley YES NO

1. Wipe down counters, storage doors and galley extension tables.

2. Wipe down walls, ceilings and doors ( as required)

3. Clean and disinfect all food holding areas, dump chutes, coffee makers, serving cart compartments, refrigerators and trash compartments. Replace plastic liner in trash compartment.

4. Remove food and beverage containers for sanitizing in accordance with the FDA Food Code.

5. The Flight Crew will ensure fleet equipment containing water is emptied upon return during non-duty hours. Contact Government maintenance personnel if aircraft-installed potable water systems

C-5 Complete Aircraft Services PWS, Version 1.45 Page 18 of 24 have not been drained during freezing weather conditions.

4. Clean interior of ovens.

5. Clean floor thoroughly.

6. Wipe down serving carts.

C. Lavatories, Comfort Pallets and Portable Lavatories YES NO

1. Remove and discard trash, wipe clean trash containers. Replace plastic liner.

2. Wipe down stainless steel areas, basin, counters, lights and mirrors.

3. Wipe down walls, ceilings and doors.

4. Clean floor thoroughly.

D. Troop and Crew Courier Compartments YES NO

1. Remove all linens, blankets, mattress covers and pillows from the aircraft for cleaning through the base laundry Service.

2. Wipe down entrance floors and doors.

3. Remove all trash from seats, floors, overheads, shelves and closets.

4. Clean floors.

5 Remove and replace headrest covers.

6. Brush off/clean seats as necessary and cross seatbelts.

7. Wipe down tray tables, drink holders and armrests.

8. Spot clean walls and overhead bins.

9. Clean coat closets and shelves.

Cargo Compartment YES NO

1. Remove and discard trash from area.

2. Replace Plastic Liner

Miscellaneous

Complete the AMC Form 12 and report any missing regulated items to the Contracting Functional Manager (CFM).

ALL PURPOSE CHECKLIST PAGE 2 OF 2

PAGES

COR REPRESENTATIVE:

PRINT NAME SIGNATURE

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CONTRACTOR REPRESENTATIVE:

PRINT NAME SIGNATURE

Remarks:

Appendix D

Government Supplied Items for Fleet

Flight Deck Items (Regulated) Troop Compartment (Regulated)

Large Crew Blankets Small Passenger Blankets

Large Pillows Small Passenger Pillows

Small Passenger Blankets Oven Racks

Small Pillows Hot Cup

Oven Rack Hot Plate with Pot

Hot Cup Gallon Igloo Filled w/ Water & Ice

Hot Plate with Pot Passenger Info/Emergency Cards

Gallon Igloo Filled w/ Water & Ice Serving Trays

Passenger Info/Emergency Cards

Serving Trays

Flight Deck (Expendable) Kit-Troop (Expendable)

Hand wipes Hand wipes

Paper Cups Paper Cups

Paper Towels Paper Towels

Box Kleenex Box Kleenex

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Toilet Paper Toilet Paper

Ear Plugs Ear Plugs

Trash Bags Trash Bags (galley refuse container)

Coffee Stirrers Coffee Stirrers

Air Freshener Spray Air Freshener Spray

Air Sickness Bags Air Sickness Bags

Cake, soap Cake, soap

Sponge Sponge

Appendix E

List of Applicable Instructions and Technical Orders

Publication Number Publication Title

AFI 23-111 Management of Government Property in Possession of the Air Force

AFMAN 23-110 V2P2 C-5 Operations Procedures

AFI 24-301 Vehicle Operations

AFI 31-101 The Air Force Installation Security Program

AFI 31-204 The Air Force Motor Vehicle Traffic Supervision

AFI 31-401 Information Security Program Management

AFI 32-2001 The Fire Protection Operations and Fire Prevention

Program

AFI 32-7080 Pollution Prevention Program

AFI 90-901 Operational Risk Management

AFI 91-202 The U.S. Air Force Mishap Prevention Program

AFI 91-207 The U.S. Air Force Traffic Safety Program

AFI 91-301 Air Force Occupational and Environmental Safety, Fire

Protection, and Health (AFOSH) Program

AFI 91-302 Air Force Occupational and Environmental Safety, Fire

Protection, and Health (AFOSH) Standards

AFMAN 23-110 USAF Supply Manual

AFMAN 23-220 Reports of Survey for Air Force Property

AFMAN 23-209 Storage & Handling of Hazardous Materials

AFOSH STD 48-8 Controlling Exposures to Hazardous Materials

AFI 64-106 The Air Force Industrial Labor Relations Activities

AFOSH STD 91-501 Walking Surfaces, Guarding Floor & Wall Openings &

Holes, Fixed Industrial Stairs, and Portable & Fixed

Ladders

AFOSH STD 91-31 Personal Protective Equipment

AFOSH STD 91-46 Materials Handling And Storage Equipment

AFOSH STD 91-66 General Industrial Operations

AFOSH STD 91-68 Chemical Safety

AFOSH STD 91-100 Aircraft Flight Line Ground Operations and Activities

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AFPD 32-20 Fire Emergency Services

AFPD 32-70 Environmental Quality

AMCI 24-101 Vol. 10 Military Airlift-Fleet Services

FDA Food Code

AIR FORCE TECHNICAL ORDERS (T.O.)

Technical Order Title

42C-1-12 Quality Control of Chemicals

1C-5A-21 Equipment Inventory List

1C-5A-2-1 Ground Handling And Servicing

1C-5A-23 System Peculiar Corrosion Control

1C-5A-23-1 Aircraft Washing And Cleaning

35A4-2-42-1 OPR, SVC AND REPAIR INSTR

35A4-3-50-1 SVC AND REPAIR INSTR

1-1-691 CLEANING AND CORROSION CONTROL

Appendix F

Cleaning of 433

Wash Rack Drains Checklist

1. Has area around drains been inspected for Foreign Object YES NO

Debris (FOD) prior to metal covers being removed? __ __

2. Have metal covers been removed to gain access to drain pit? __ __

3. Have contaminates from drain pit been removed and emptied into an

Approved containers? (Do not hose down drain pit to remove debris.) __ __

4. Have metal containers been installed after contaminates were removed? __ __

5. Has 433 LRS been notified of full containers? __ __

6. Has 433 been notified by contractor that drains have been cleaned? __ __

Date: ______________

Contractor Representative: ______________________________________________

Print Name Signature

COR : ______________________________________________

Print Name Signature

Remarks: _____________________________________________________________

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Appendix G

433 AW Special Area / Washes Checklist

A. EXTERIOR: ACCEPTABLE UNACCEPTABLE

LEFT WING (UPPER) _____________ _______________

LEFT WING (LOWER) _____________ _______________

RIGHT WING (UPPER) _____________ ________________

RIGHT WING (LOWER) _____________ ________________

FUSELAGE (UPPER SURFACE) _____________ ________________

FUSELAGE (LOWER SURFACE) _____________ ________________

TAIL _____________ ________________

INTERIOR: ACCEPTABLE UNACCEPTABLE

FLIGHT DECK _____________ ________________

ENVIRONMENTAL AREA _____________ ________________

CARGO AREA (FWD) _____________ ________________

CARGO AREA (AFT) _____________ ________________

TROOP COMPARTMENT _____________ ________________

DATE: _______________________ AIRCRAFT TAIL: ______________

CONTRACTOR REPRESENTATIVE: _______________________ PHONE_______

COR REPRESENTATIVE: ________________________________ PHONE_______

REMARKS:___________________________________________________________________

Appendix H

ESTIMATED CLEANING SUPPLY USAGE – Cleaning supplies for one (1) complete wash contractor provided (current usage).

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Nomenclature National Stock Number U/I Est. Qty

Aircraft degreaser 6850-01-390-7816 Drum (55 Gal)

Rags No NSN available Bundle (50 lb.) 5

Scouring Pads No NSN available Box (10 EA 4x8) 4

Paper barrier No NSN available Roll 2

Tape, Masking 2 inch No NSN available Roll 4

PD 680 Type II Solvent 6850-00-285-8011 Drum 10

Disinfectant No NSN available Gal 1

Detergent 6850-01-375-5555 Gal 5

Deodorant No NSN available Lb. 25

Appendix I

Acronyms & Definitions

After Hour Services: Pre-fleet / de-fleet services requested after normal duty hours of contract operations.

CO – Contracting Officer: The duly appointed Government agent authorized to award or administer contract. The contracting officer is the only person authorized to contractually obligate the Government and direct the Contractor.

COR – Contracting Officer’s Representative: A JDIT-ITA government employee (military or civilian) who is assigned the responsibility of administrating a contract on a day-to-day basis.

DOD – Department Of Defense: A group of organization within the government, which is responsible national defense and security.

MOCC -- Maintenance Operations Control Center: Maintenance Operations Center

ISO 9001: International Organization for Standardization family of international quality management standards and guidelines has earned a global reputation as the basis for establishing quality management systems.

NAC – National Agency Check: Is a type of background check required in the United States for granting of security clearances.

QASP – Quality Assurance Surveillance Plan: It is designed to provide an effective surveillance method of monitoring contractor performance for each listed objective on the Service Delivery

Summary (SDS) in the maintenance contract.

QC - Quality Control: Those actions taken by a contractor in conformance with their approved inspection system (as required by the Inspection Clause) to control the production of goods or services so that they will meet the requirement of the PBSOW.

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REGULATED GARBAGE: Any garbage on or removed from a means of conveyance that has been in any port outside the United States and Canada within the previous 2-year period or a

United States territory, possession or the State of Hawaii in the previous one year period, unless specifically inspected by USDA-APHIS-PPQ.

TRANSIENT AIRCRAFT: Transient aircraft are supporting or visiting aircraft which transit through but are not assigned to 433

Airlift Wing at JBSA-Lackland.

USAITA – United States Army Information Technology Agency: Government agency that provides and sustains the information technology products and services to the Centagon

Community.