FY_18_PWS_(14_Apr_17)_annotated.pdf

FA3020-17-R-0002

LOGISTICS SERVICES

Sheppard AFB TX

PERFORMANCE WORK STATEMENT

(PWS)

Effective 14 April 2017

TABLE OF CONTENTS

1. Description of Services

1.1. Summary of Expectations

1.2. Specific Expectations

1.3. General Information

1.4. Mandatory Provision

1.5. Personnel

1.6. Quality Control

1.7. Conservation of Utilities

1.8. Documentation and Records

1.9. Safety

1.10. Environmental Requirements

1.11. Energy Conservation

1.12. Terms and Definitions

2. Government Furnished Property and Services

2.1. General

2.2. Government Furnished Material

2.3. Government Furnished Services

3. Services Summary

4. Appendices

DESCRIPTION OF SERVICES

1. Description of Services

1.1. Summary of Expectations

1.1.1. Supply Services. The Service Provider (SP) shall provide services to support a broad range of supplies, equipment, mobility bags, clothing, weapons, and other material required to support 82d Training Wing (TRW), 80th Flying Training Wing (FTW), tenant units, and other Department of Defense (DoD) agencies receiving support from Sheppard Air Force Base (SAFB), Texas. These services shall be provided in a responsive and timely manner as specified in applicable directives. Services provided must meet mission requirements of the supported organizations with emphasis placed on mission support and technically compliant processes in accordance with (IAW) applicable directives. Utilize Air Force (AF) standard supply information technology equipment (ITE), replacements, and supplementary systems as required to track and manage supplies. The SP shall consistently work to keep abreast of all technical changes, upgrades to the standard AF Supply Chain to include AFMC Supply Chain Management-Retail (SCM-R) data systems and procedures. Provide exceptional quality performance in compliance with all applicable DoD, AF, and Major Command (MAJCOM) directives, instructions, Special Interest Items (SII) as well as local standards and guidelines. The SP’s staff shall be knowledgeable, professional, and customer service oriented. The SP shall ensure quality work performance IAW applicable standards and guidelines. Partner with the SAFB community to continuously improve the quality of programs and services offered to customers to include supporting AF Smart Operations for the 21st Century (AFSO21) events and implementing approved Lean measures. Respond to higher headquarters, command, and wing management requests and taskings in an expeditious manner as to not delay the mission or the intended purpose. Provide courtesy copies of all correspondence, to include all taskers, intended for higher-level agencies or offices to the Functional Commander (FC) and the Contracting Officer’s Representative (COR) office.

1.1.1.1. The SP shall require contractor employees to identify themselves as contractor personnel by introducing themselves or being introduced as contractor personnel and displaying distinguishing badges or other visible identification for meetings with government personnel. In addition, contracts shall require contractor personnel to appropriately identify themselves as contractor employees in telephone conversations and in formal and informal written communication.

1.1.1.2. The SP shall report ALL contractor labor hours (including subcontractor labor hours) required for performance of services provided under this contract for the Materiel Management and Vehicle Maintenance and Operations via a secure data collection site. The contractor is required to completely fill in all required data fields in the Contractor Manpower Reporting Application (CMRA) at http://www.ecmra.mil. Reporting inputs will be for the labor executed during the period of performance for each Government fiscal year (FY), which runs 1 October through 30 September.

While inputs may be reported any time during the FY, all data shall be reported no later than 31 October of each calendar year. Contractors may direct questions to the CMRA help desk.

http://www.ecmra.mil/

1.1.2. Vehicle Operations Services. The SP shall provide transportation services dedicated to providing safe and timely local ground transportation of passengers and cargo that is critical to the success of missions at SAFB. Transportation services include moving passengers and cargo via surface. Transportation support is provided to the 82 TRW, 80 FTW, and tenant organizations as well as other government agencies as prescribed by support agreements. In addition, support is given to several DoD units during contingency deployments. The SP must act as liaison on transportation issues with Air National Guard and AF Reserve units on peacetime and wartime matters and review the base deployment plan, base support plan, and other agreements to provide transportation inputs when necessary. The SP’s staff shall be knowledgeable, professional, and customer service oriented. The SP shall ensure quality work performance IAW applicable standards and guidelines. Partner with the SAFB community in continuously improving the quality of programs and services offered to customers to include supporting AFSO21 events and implementing approved Lean measures. Respond to higher headquarters, command and wing management requests and taskings in an expeditious manner as to not delay the mission or the intended purpose. Provide courtesy copies of all correspondence, to include all taskers, intended for all higher-level agencies or offices to the FC and the COR.

1.1.2.1. The SP shall require contractor employees to identify themselves as contractor personnel by introducing themselves or being introduced as contractor personnel and displaying distinguishing badges or other visible identification for meetings with Government personnel. In addition, contracts shall require contractor personnel to appropriately identify themselves as contractor employees in telephone conversations and in formal and informal written communication.

1.1.3. Vehicle Management Services. The SP shall provide vehicle management services for all assigned vehicles. The SP shall provide maintenance of SAFB and any applicable Detachment’s vehicles. Vehicle management support is provided to the 82 TRW, 80 FTW, and tenant organizations as well as other government agencies as prescribed by support agreements. In addition, support is given to several DoD units during contingency deployments. The SP must act as liaison on vehicle issues with Air National Guard and AF Reserve units on peacetime and wartime matters and review the base deployment plan, base support plan, and other agreements to provide transportation inputs when necessary. The SP’s staff shall be knowledgeable, professional, and customer service oriented. The SP shall ensure quality work performance IAW applicable standards and guidelines. Partner with the SAFB community in continuously improving the quality of programs and services offered to customers to include supporting AFSO21 events and implementing approved Lean measures. Respond to higher headquarters, command and wing management requests and taskings in an expeditious manner as to not delay the mission or the intended purpose. Provide courtesy copies of all correspondence, to include all taskers, intended for all higher-level agencies or offices to the FC and the COR.

1.1.3.1. The SP shall require contractor employees to identify themselves as contractor personnel by introducing themselves or being introduced as contractor personnel and displaying distinguishing badges or other visible identification for meetings with Government personnel. In addition, contracts shall require contractor personnel to appropriately identify themselves as contractor employees in telephone conversations and in formal and informal written.

1.2. Specific Expectations

1.2.1. Supply

1.2.1. Materiel Management Program: Materiel Management is responsible for stocking, storing, issuing, managing, inventorying, inspecting, accounting for DoD supplies, and equipment. Materiel Management cares for and protects all supplies and equipment for which the82d Logistics Readiness Squadron (LRS) has storage responsibility. Review and approve all override transactions (currently referred to as FIX).

1.2.1.1. Asset Management Program: The SP shall: Perform Asset Management functions consisting of the following: Central Storage, Hazardous Material Pharmacy (HAZMART), Individual Equipment Element (IEE), and Individual Protective Equipment (IPE) for stocking, storing, issuing, inventory, inspection management, and accountability for DoD supplies and equipment to include HAZMAT.

1.2.1.1.1. Central Storage Function: The SP shall: Perform warehouse management functions to include storing and accounting for all in-warehouse supply and equipment items, classified and sensitive items, Nuclear Weapons-Related Materials (NWRM); selecting items to be issued, shipped or transferred; conducting warehouse validations and inventories; maintaining central locator functions; performing warehouse inspection functions (i.e., shelf life, functional check);

and managing the staging area for delivery of items.

1.2.1.1.2. Individual Protective Equipment (IPE) Function: The SP shall: Be responsible for the storage, inventory, inspection and issue of mobility bags, base mobility small arms/light weapons, Chemical, Biological, Radiological, Nuclear (CBRN) IPE and Individual Body Armor (IBA).

Ensures the accuracy of the appropriate materiel management information technology (IT) system records under their control. Provides support as specified in AFI 10-2501, Air Force Emergency Management Program and the SAFB 31-101, SAFB Integrated Defense Plan.

1.2.1.1.3. Hazardous Material Function: The SP shall: Manage the storage, issue, inspection, distribution, tracking, and accountability of hazardous materials. The HAZMART shall use standardized AF Hazardous Materials (HAZMAT) tracking system to support reporting requirements and to manage HAZMAT IAW AFI32-7086, Hazardous Materials Management.

1.2.1.1.4. Individual Equipment Element: The SP shall: Issue and account for individual equipment, tools, and expendable supplies to satisfy initial student aircrew requirements with a minimum back-up stock to support four classes. Items include common items, special clothing and field equipment.

1.2.1.2. Maintenance Support Liaison (MSL) Function: The SP shall: Serve as the primary point of contact for interfacing with the AF Sustainment Center (AFSC) on behalf of maintenance customers. Responsibilities include periodic visits to maintenance work centers;

providing guidance for maintaining bench stocks, operating stocks, and shop stocks; and assisting users in resolving any materiel management related problems in compliance with DoD and AF directives. Place demands and verify weapon system support requirements. Process Mission Capable (MICAP) backorders, cannibalizations, verification checks, and changes for maintenance activities without a Management Information System (MIS) or supply activity.

1.2.1.3. Flight Service Center Function: The SP shall: Manage and account for supply points, time-change, time compliance technical orders, Due-in From Maintenance (DIFM) management, awaiting parts, turn-around, local manufacture, command intensive management items and quality deficiency report programs.

1.2.1.4. Customer Support Program: The SP shall: Serve as the materiel management liaison and equipment accountability authority for wing customers.

1.2.1.4.1. Equipment Accountability Function: The SP shall: Equipment Accountability function will serve as the base equipment review authorization activity. Manage all equipment items with the exception of vehicles. Provide materiel management support to Accountable Officers, Responsible Officers, and Responsible Persons in the control and accountability of equipment assets in the wing within AF ITE systems. Provide Block III, COMSEC, and Item Unique Identification (IUID) training to custodians. Perform scheduled customer visits, inventories, spot checks, ensures in-use equipment use accountability, prepares after action reports for units visited. Verify accountability of capital equipment, NWRM, and Communication Security (COMSEC) equipment assets. Input data for Chief Financial Officer (CFO) assets in the applicable materiel management IT system. Ensure Unique Item Identifier (UII) construct and application for equipment managed in the Materiel Management IT system is IAW MIL-STD-130N, Identification Marking of U.S. Property). Ensure proper accountability of pilferable assets organizations purchase via the Government Purchase Card (GPC). Advise approving and/or appointing authority on equipment policy and procedures affecting lost, stolen, damaged, or destroyed government property. Coordinate and direct deployment and redeployment of equipment assets between Accountable Officers and Responsible Officers/Persons in compliance with DoD directives. Manage Special Purpose Recoverable Authorized Maintenance (SPRAM) assets. Maintain and clear custodian authorization/custody receipt listing (CA/CRL) and SPRAM files/folders. Monitor deployment procedures supporting the mobility capabilities of base accounts.

1.2.1.4.2. Customer Support Liaison Function: The SP shall: Respond to customer logistics concerns and proactively anticipates problems that could stand in the way of wing units fulfilling mission requirements. Primary liaison between customers and the Air Force Sustainment Center (AFSC); conduct document control functions, demand processing, research and base level records maintenance, base level stock control functions, bench stock management, and customer feedback; troubleshoot all materiel management concerns; manage the M10 (Consolidated Inventory Adjustment Document), Difficulty Reports (DIREPs), delinquent documents, Zero Overpricing Program and the wing's Report of Survey (ROS) Program. Monitor the status of customer requisitions and aggressively follow up with AFSC to resolve customer issues. Receive and process requirements for units not operating a MIS or systems that do not interface with the AF retail supply system (Supply Chain Management ITE). The M10 will be briefed NLT the 12th of the following month. Prepare, provide, and participate in all government directed audit readiness samplings and meet all timelines issued by the Government IAW directed audit agency timelines. Ensure data integrity of all Supply Chain Management (SCM system information and take actions to correct discovered errors within 30 days.

1.2.1.5. Computer/Functional Systems Management Section: The SP shall:

1.2.1.5.1. Responsible for the centralized management and decentralized execution of core squadron logistics systems. Liaison for 82 LRS, Air Force Materiel Command Supply Chain Management-Review (AFMC SCM-R) Computer Operations Activity, and the AF Program Executive Office at AFMC SCM-R Information Technology Activity. Provide local points of contact for AF standard base supply system customer assistance. Responsible for local customer service calls for AF supply ITE problems.

1.2.1.5.2. Manage the Supply Local Area Network and small computer functions for the SP. At a minimum, this will require A+ Certification and Functional Systems Administrators Network Plus certification. Operate, maintain, and manage the AF approved Asset Management System (AMS). Liaison with appropriate agencies to resolve system support problems. Submit system specific requirements to execute computer rotation plan. Troubleshoot and resolve all system related issues. To ensure security and privacy for computer systems, SPs performing computer operations/system duties must have and maintain required Information Assurance (IA) level certification(s) IAW with DoD 8570.01-M. Maintain an accurate inventory of all Automated Data Processing Equipment (ADPE) assigned to manage for the organization by performing a monthly inspection of 100% of a single equipment category each month, such as monitors, external drives, printers, etc. Serve as Primary and Alternate IT Equipment Custodian (ITEC).

NOTE: Inventory is subject to change (increase or decrease 10%-15% depending on the needs of the Directorate).

1.2.1.6. Physical Inventory Control Function: The SP shall: Inventory all items for which the 82 LRS/CC is accountable. Ensure frequency of inventory by controlled item code is IAW with established AF procedures and documentation is sufficient to meet all DoD and AF regulatory requirements for adjustments.

1.2.1.7. Receipt-In-Place Location (RIPL) Staging Point: The SP shall: Receive, store and stage materiel for transfer to Defense Logistics Agency (DLA) Disposition Services for wing assets processed through ES-S or purchased using other conveyances.

1.2.1.8. Inspection Function: The SP shall: Responsible for all the warehouse surveillance type programs (Care of Supplies in System (COSIS), shelf-life, functional check, Time Compliance Technical Order (TCTO), and Electrostatic Discharge (ESD)). In addition, the Inspection Section is responsible for training Distribution Flight and Materiel Management Flight Airmen to be limited inspectors. Responsible for executing the warehouse inspection program for the 82 LRS/CC IAW AF policies contained in AFI23-101, Section 5I and other government directives.

1.2.1.8.1. Chief Inspector: The SP shall: Is responsible to oversee the Care of Supplies In System (COSIS) for all warehouse operations IAW AFJMAN 23-210, Chapter 3, Section VI.

The Chief Inspector will be the installation Precious Metals Recovery Program (PMRP) manager/focal point for all matters concerning PMRP.

1.2.1.9. Warehouse Supervisor: Oversees the day-to-day operations of all warehouses.

Ensure all warehouses are set-up and property is put-away IAW 23 series directives and DoDM 4140.01-V5. Research warehouse refusals by checking: reserve location, if one exists; adjacent locations; same and adjacent locations in the bin rows on each side of the one stated on the issue/shipment document; FCS suspense file and In-Bound Cargo and Inspection sections and the Aircraft Parts Store. Stamps all copies of the shipment/issue document WAREHOUSE REFUSAL, signs copy 1 across the stamp imprint, and writes ASSIGN TEX CODE 'P' beneath the stamp on the first copy. Assigning freeze code 'I' by inputting a 1GP and forward the output notice to the Inventory Section. Accomplish warehouse validation schedule prior to the beginning of each fiscal year. Ensure the warehouse validation is completed within 10 days prior to the inventory start date. Monitor the Items Not Put Away, Items Not Pulled and Delivery reports for completion and accuracy.

1.2.2. Vehicles Operations

1.2.2.1. Vehicle Operations Management and Services. The SP shall:

1.2.2.1.1. Provide vehicle management. Present a neat, groomed appearance and provide a courteous service to all customers. Ensure drivers have appropriate professional certifications, licenses, permits, and endorsements, in compliance with AF, state, and federal requirements.

Hours of operation shall be established based upon workload operations and changes as they occur in support of the SAFB mission to include weekends and federal holidays. The estimated workload is listed in APPENDIX 2.

1.2.2.1.2. Manage Dispatch Operations efficiently maintaining positive vehicle operation fleet control e. g., taxi, U-Drive-It (UDI), and dispatch support vehicles. Develop a Minimum Essential List in conjunction with vehicle maintenance.

1.2.2.1.3. Inspect, clean, and wax all assigned vehicles as required IAW AFI24-302 and T.O. 36- 1-191.

1.2.2.1.4. Inspect and maintain the appearance of both wing commanders’ vehicles. Pick-up and deliver these vehicles and provide a dedicated replacement vehicle. (Commander’s vehicles are listed in APPENDIX 12).

1.2.2.1.5. Operate, manage, and maintain the government furnished washing facility at Building 2112, to include all supplies.

1.2.2.1.6. Provide vehicle wrecker service 24 hours a day, 7 days a week including holidays.

1.2.2.1.7. Prepare and submit budget estimates and updates for vehicle operations and maintenance.

1.2.2.2. Operator Records and Licensing (OR&L). The SP shall:

1.2.2.2.1. Perform operator licensing and training. The estimated workload is listed in

APPENDIX 2.

1.2.2.2.2. Ensure all civilians (non-military federal/state employees) who operate vehicles over 26,001 gross vehicle weight or exceeding 15 passenger capacities have a Commercial Driver’s License (CDL).

1.2.2.2.3. Ensure operators driving government vehicles on SAFB have all necessary licenses and certifications. Store all licensing information in appropriate government furnished ITE, or other approved system. Maintain a current list of approved trainers for the base. Do not release new vehicles to unit(s) until lesson plans are developed, approved, and an individual from the organization is certified to safely operate the new vehicle.

1.2.2.2.4. Provide a list of SP personnel, to vehicle operations, identifying the type of vehicles SP can operate prior to issuing a government driver’s license.

1.2.2.2.5. Accomplish by letter; certification, training, and physical qualification of operators.

Update as necessary and keep on file in Vehicle Operations. The SP employee’s signature verifies that they have been briefed on AF official use policies.

1.2.2.2.6. Train and road test Unit Instructors when training and licensing requirements are for types of vehicles assigned only to the SP. Provide drivers training for material handling equipment for all base personnel requiring qualification for mobility purposes. Training in support of primary duties is the responsibly of the work center.

1.2.2.2.7. Approve and maintain a master listing of training plans.

1.2.2.3. Vehicle Operations Control Center (VOCC). The SP shall:

1.2.2.3.1. During vehicle dispatch hours of operation, all transportation services shall be provided within 10 minutes of requested time. Any requested pick-up from off base shall not fall within the 10 minute time frame. These runs shall be tracked and reported separately in appropriate government furnished ITE.

1.2.2.3.2. Provide transportation for all protocol determined support missions. Extend full courtesies to distinguished visitors in a manner that reflects great credit upon SAFB.

1.2.2.3.3. Receive oral and written transportation requests.

1.2.2.3.4. Provide the COR a summary of the computer generated AF Form 868s for the previous day no later than (NLT) the next workday.

1.2.2.3.5. Inspect, clean, and service UDI vehicles making the vehicle ready for same day dispatches.

1.2.2.3.6. Approve vehicles dispatched outside the POD (APPENDIX 11) for SAFB, if mission related.

1.2.2.3.7. Ensure drivers wear professional apparel with distinguishing visual identification and adhere to high standards of safety, responsibility, and courtesy at all times.

1.2.2.3.8. Provide a UDI vehicle to the 82 TRW and 80 FTW Commanders as an exception to the use of the commander’s assigned vehicle when necessary. A UDI vehicle shall only be provided if available.

1.2.2.3.9. Operate the vehicle dispatch with sufficient number of dispatchers and vehicle operators to insure mission accomplishment. The estimated workload for transporting airmen in training is included as part of the workload in APPENDIX 2 and trip frequencies are listed in APPENDIX 3. Transport and handle hazardous material, munitions, and other materials destined for Defense Reutilization and Marketing Service (DRMS) channels as required.

1.2.2.3.10. Maintain all AF Form 868s in Dispatch Automated Fleet Information System module or appropriate government furnished ITE.

1.2.2.3.11. Ensure vehicle operators are in compliance with special handling procedures, securing loads, and correct weight distribution.

1.2.2.3.12. Initiate request for permits for oversized, overweight, or other special military movements on public highways to the Traffic Management Office.

1.2.2.3.13. Provide scheduled shuttle bus service. Routes and schedules are provided in APPENDIX 3. Buses may arrive at stops up to 5 minutes before scheduled arrival time.

However, buses shall not depart stops before the scheduled time or more than 5 minutes after the scheduled time.

1.2.2.3.14. Provide sufficient resources to support time-defined delivery and priority delivery of supplies, equipment, and cargo for pick-up and delivery services from Materiel Management.

The estimated workload is in APPENDIX 2b.

1.2.2.3.15. Track and provide monthly summary report for all regular and overtime hours on bus support provided to the 82 TRW, 80 FTW, Public Affairs/Protocol, Wing Morale Trips and miscellaneous trips. Bus support provided but not listed in the workload will be invoiced separately.

1.2.2.3.16. The SP shall be given a maximum of two hours to obtain a driver and vehicle when responding to all official duty personnel pick-ups outside the POD.

1.2.2.3.17. Provide written management analyses IAW AFI 24-302 and AFI 24-301 or as required by the FC, CORs, Vehicle and Equipment Management Support Office (VSCOS), or higher headquarters.

1.2.3. Vehicle Management Services. The SP shall:

1.2.3.1. Manage the Vehicle Maintenance program.

1.2.3.1.1. Maintain a robust, reliable, and safe, fleet of authorized and assigned registered appropriated funds vehicles capable of fulfilling all performance requirements to include nuclear certified vehicles.

1.2.3.1.2. Single authority and source for maintenance and management of an installation’s reportable motor vehicle fleet. The Vehicle Management activity will be responsible for overall management and maintenance of the wing’s vehicle fleet and assign, account for, and maintain vehicle assets so they are safe, efficient, and environmentally sound and meet the wing’s needs.

This does not include ASC 051 vehicles assigned to other contracts. Duties are prescribed in AFI 24-302, Vehicle Management (current version), T.O. 36-1-191, Technical and Managerial Reference For Motor Vehicle Maintenance (current version), AFI 91-203, Air Force Consolidated Occupational Safety Instructions (current version) and other applicable T.O. and maintenance manuals. Ensure local procedures comply with Air Force vehicle management policy.

1.2.3.1.3. Provide single contact point for customer requests, in-checking vehicles, mobile maintenance request, status reporting, and vehicle pick-up.

1.2.3.1.4. Obtain prior approval, through VSCOS, to modify any vehicle.

1.2.3.1.5. Provide intermediate and/or preventive maintenance and scheduled inspections/test, repair/replace unserviceable parts, assemblies, sub-assemblies, and components. The SP shall refinish, fabricate parts, and make modifications. Also repair accessories, auxiliary equipment, body, structure, paint, and upholstery. Clear discrepancies on work orders and operator inspection guide.

1.2.3.1.6. Maintain all vehicles to the standards contained in T.O. 36-1-191. Repairs shall not be waived unless approved by the COR.

1.2.3.1.7. Prohibit the repairing or servicing of fuel vehicles in maintenance shops if any other vehicular equipment maintenance is being accomplished.

1.2.3.1.8. Ensure vehicle markings are IAW T.O. 36-1-191.

1.2.3.1.9. Accomplish all upholstery repair and replacement utilizing material of a matching color and equal quality to original manufacturer specifications.

1.2.3.1.10. Manage TCTOs, Service Bulletins, Manufacture Recalls and One-Time Inspections IAW AFI 24-302, Chapter 4. The estimated workload is listed in APPENDIX 2.

1.2.3.1.11. Provide corrosion control IAW T.O. 36-1-191. Vehicle painted finishes shall meet or exceed original equipment manufacture’s specifications, and IAW T.O. 36-1-191 standards when “paint complete” actions are needed to provide adequate corrosion control.

1.2.3.1.12. Accomplish Preventive Maintenance and Inspections (PM&I) IAW AFI 24-302 at intervals established in T.O.s 36-1-191, Tables 3-1 and 3-2, 37A-1-101, 36C-1-4, 00-20-1, and applicable publications and standards. Perform PM&I and special inspections, tests, and calibration on or before the due date, miles, hours, or kilometers as specified. The estimated workload is listed in APPENDIX 2.

1.2.3.1.13. Properly process all vehicles tasked for shipment and place in T.O. 36-1-191 condition. The estimated workload is listed in APPENDIX 2.

1.2.3.1.14. Manage vehicle “add-on” equipment request IAW 24-302, Chapter 3.

1.2.3.1.15. Maintain and post current Occupational Safety and Health Administration (OSHA) tire charts in the service area.

1.2.3.1.16. Ensures Test, Measurement and Diagnostic Equipment (TMDE) tools are scheduled for calibration and certification according to T.O. 00-20-14. The government will provide calibration of all required gauges for refueling vehicles/equipment.

1.2.3.1.17. Perform a 100% quality assurance inspection on all work accomplished prior to vehicle release from maintenance.

1.2.3.1.18. Provide towing and emergency roadside service on-call 24 hours a day, 7 days a week. This service includes starting or repairing vehicles and equipment that are disabled away from the shop area and may require off installation towing service. During normal duty hours, vehicle recovery operators depart the transportation compound within l5 minutes of notification.

After normal duty hours, on-call operator(s) meet a 1-hour response time to the duty station and depart the transportation compound within 15 minutes of arrival on station.

1.2.3.1.19. Repair minimum essential vehicles after normal duty hours if that given type falls below minimum essential levels. In addition, some special events, such as open houses, presidential visits, and contingency operations, may require an onsite mechanic.

1.2.3.1.20. Maintain all assigned tire shop repair and servicing equipment. Maintain current T.O.s 36-1-191, 36Y32-1-142, and ensure OSHA charts, “Demounting and Mounting Procedures for Truck/Bus Tires” and “Multi-piece Rim Matching Chart” are posted.

1.2.3.1.21. Repair AF vehicles transient to SAFB or through the surrounding area at the discretion of CO. Notify vehicle’s fleet management office of repairs/status.

1.2.3.1.22. Establish and maintain a hazardous materials program. Comply with the Clean Air Act (CAA) and Clean Water Act (CWA).

1.2.3.1.23. Report hazardous material usage to appropriate 82 Civil Engineering Squadron (CES) Environmental IAW current governing directives.

1.2.3.1.24. Comply with all requirements of the CAA. Manage painting operations to prevent excessive air emissions and report new sources of air emissions to 82 CES Environmental.

Manage solvent vats to prevent air emissions.

1.2.3.1.25. Comply with all requirements of the Vehicle Management Green Procurement Program (AFI 24-302, Chapter 1), all applicable Federal, State, and local environmental and safety directives including Presidential Executive Orders. Comply with all AF Policies, Instructions, Manuals, and Technical Orders mandating use/conservation/procurement of environmentally preferable products and service. Submit all reports as required.

1.2.3.1.26. Comply with all requirements of the CWA. Ensure no waste materials or waste water enters the storm sewer system.

1.2.3.2. Vehicle Management and Analysis. The SP shall: Ensure the efficient and economical operation of the base vehicle fleet by scheduling, controlling maintenance production, ensuring accurate data collection, and analyzing appropriate government ITE products. Also, performs fleet management duties and develops local retrievals to obtain specific data for the Vehicle Maintenance Manager Production meetings, vehicle buy programs, and vehicle control function duties.

1.2.3.2.1. Ensure economical repair of all vehicles.

1.2.3.2.2. Accurately input all government and assigned ASC051 vehicle maintenance data in government approved appropriate ITE. This will include parts, repairs, and warranties.

1.2.3.2.3. Receive all registered vehicles and enter into the appropriate ITE.

1.2.3.2.4. Assign fleet vehicles to government users as authorized by VSCOS and in LIMS-EV Vehicle View (VV’s) Master Vehicle Report (MVR)/Hand Receipt for SAFB. Account for all appropriated funds vehicles within the government furnished ITE.

1.2.3.2.5. Process vehicle management inputs and data corrections using LIMS-EV.

1.2.3.2.6. Review and process AF Form 601, Equipment Action Request.

1.2.3.2.7. Prepare, provide, and maintain records associated with vehicle authorization/ utilization proceedings.

1.2.3.2.8. Ensure vehicles are assigned against valid authorizations identified on the VSCOS

VAL.

1.2.3.2.9. Establish and manage the vehicle control program. Maintain communication with government units operating assigned vehicles.

1.2.3.2.10. Maintain a current list of all Vehicle Control Officers and Vehicle Control Non- Commissioned Officers (VCO/VCNCO) and provide the COR a current copy at the start of the contract and as changes occur.

1.2.3.2.11. Ensure all VCO and VCNCO training is accomplished. At a minimum, the training will cover the topics listed in AFI 24-302, Para 2.24.5. Ensure VCO/VCNCO signs for spare tires, jacks, and special tools received with vehicles. Also, ensure hand receipts are updated when vehicles are rotated and or assignments change.

1.2.3.2.12. Review and approve all special purpose vehicle lesson plans developed by the using organizations, to include SP assigned vehicles.

1.2.3.2.13. Prepare, initiate, and process requests for rental of vehicles or equipment to meet peak workloads or special requirements. Requests must go through SP government chain of command prior. Provide operator care and cleaning of vehicles, to include pickup and delivery.

1.2.3.2.14. Verify rental request and submit them to the 82 LRS/CC for approval.

1.2.3.2.15. Requisition, receive, issue, provide payment, and control the costs of the fleet service cards, toll tickets, and AF license plates. Estimated workloads and costs are provided in

APPENDIX 2.

1.2.3.2.16. The SP is responsible for charges received by other government installations for repairs accomplished on vehicles assigned to SAFB.

1.2.3.2.17. The SP will bear all operations and maintenance (O&M) costs associated with vehicles approved as GFE. This includes vehicle O&M expenses, preventive maintenance, inspections, diagnostics, and repair parts and labor.

1.2.3.2.18. Ensure that minimum Mission Essential Levels approved by the 82 MSG/CC is available to satisfy mission requirements

1.2.3.2.19. The SP will be responsible for processing and reporting vehicle accidents, abuse, and misuse on all government vehicles. The SP will inform the CORs of all accidents prior to maintenance being initiated.

1.2.3.2.20. Establish a cohesive vehicle accident, abuse, and misuse program including researching misuse cases of GFE vehicles, and SP furnished vehicles if operated by government employee, and resolve in conjunction with the wing agencies, and responsible police authorities.

1.2.3.2.21. Reimburse the government for all repairs or replacement costs associated with vehicle accidents, abuses, or loss of equipment, when SP employee operated. Pursue insurance reimbursement for all repair costs from non-government sources for all accidents when SP/government employees are not at fault. The contractor shall suggest, to the LRS CC, that the government be held liable based on evidence the government member was reckless.

1.2.3.2.22. Verify, collect, store, and input maintenance and operations data into appropriate government ITE. Make corrections of erroneous data prior to any product output.

1.2.3.2.23. Provide Fleet Management and Analysis (FM&A) for all vehicles and vehicular equipment located in APPENDIX 5. Estimated workload is in APPENDIX 2

1.2.3.2.24. Provide records, reports, and products outlined in APPENDIX 4. Appropriate government ITE product reporting to VSCOS will be accomplished automatically, via appropriate government furnished ITE, or other method as determined by VSCOS. The SP will have at least two personnel designated and trained to accomplish these uploads.

1.2.3.2.25. Verify all reimbursable distribution codes with Accounting and Finance at the beginning of each fiscal year. Submit a list of all tenant organizations supported prior to data input into appropriate government furnished ITE.

1.2.3.2.26. Have and maintain a T.O. and Publication library, utilizing T.O. 00-5-1, for all applicable vehicles and equipment maintained by Vehicle Maintenance.

1.2.3.2.27. Prepare and submit depot repair requirement reports as directed.

1.2.3.2.28. Prepare and submit Deficiency, Warranty and Unsatisfactory Reports. Use the Joint Deficiency Reporting System (JDRS) in conjunction with TO 00-35D-54-WA-1, USAF Deficiency Reporting and Investigating System, and TO 36-1-191 Chapter 7.

1.2.3.2.29. Accomplish repairs on transient Government/Temporary Duty (TDY) vehicles on a priority maintenance basis as approved by the FC. The estimated labor hours and material cost to repair transient Government/TDY vehicles is a part of the labor hours and parts cost listed in

APPENDIX 2.

1.2.3.2.30. Maintain a minimum 80% vehicle mission capable (MC) rate for all vehicle type management codes.

1.2.3.2.31. Be responsible for repair costs up to the one-time repair limits for vehicles covered by this contract. Submit the requirement to the COR when a repair estimate exceeds the one-time repair limit, excluding previously waived, delayed, or deferred maintenance. Repair costs that exceed the one-time repair limit shall be negotiated between the CO and the SP prior to performing the work. The CO may direct a "tear down and quote" to establish accurate repair costs. The government will reimburse the SP for all negotiated repair costs that exceed the one-time repair limits. Non-Mission Capable (NMC) rate time will stop when the COR receives a repair estimate that exceeds the one-time repair limit and will start once the CO has given approval for the repairs. If the repair estimates are in error and it is determined that the one-time repair limit would not be exceeded, VOC time shall be calculated from the time the SP receives the vehicle for repair and the SP shall not be paid the negotiated repair cost that exceeds the one-time repair limit. Vehicles received, not in T.O. 36-1-191 condition, may be put in safe and serviceable condition, after being approved by CO.

1.2.3.2.32. Provide priority repair of vehicles at any time within one (1) hour of notification and shall continue until the number of vehicles is at or above the minimum mission essential list.

1.2.3.3. Material Control. The SP shall:

1.2.3.3.1. Use consecutively numbered sales slips to record issue of parts and supplies from inventory to individual work orders. Parts charges to individual vehicles and approved low cost bench stock items (L9999) shall be priced at the SP's actual cost. Submit request for L9999 items to the COR for approval. All parts purchase invoices shall be maintained for the duration of the contract. The invoice and sales slip files shall be made available to the COR.

1.2.3.3.2. Use commercially purchased rebuilt parts if they equal or exceed the quality of the original parts.

1.2.3.3.3. Used parts may be used only on an exception basis when other sources have been exhausted and with written approval of the COR. Used parts include cannibalization of parts from government furnished vehicles shall be controlled and documented.

1.2.3.3.4. Utilize re-refined motor oil and retread tires to the fullest extent possible to meet the requirements of Section 6002 of the Resource Conservation and Recovery Act (RCRA), Section 9002 of the Farm Security and Rural Investment Act (FSRI) of 2002 and vehicle management Green Procurement Program.

1.2.3.4. Shop Equipment. The SP shall:

1.2.3.4.1. Establish a schedule to perform inspection and maintenance of all shop equipment and machinery using applicable T.O.s and owner’s manuals as a guide and shall maintain a current copy of the applicable form as necessary for each item. Maintain applicable T.O.s and commercial manuals for all government provided shop equipment.

1.2.3.4.2. Be responsible for repair costs on any single piece of equipment up to 75% of the replacement cost. The SP shall bear all costs associated with replacement of government furnished equipment (GFE). All GFE replaced by SP must be tracked with sales receipts and returned to government at contract termination. GFE replaced, but not tracked by sales receipts, become property of the government at contract termination. If repair costs estimated by the SP exceed the above limits, it shall be replaced by the SP and remain the property of the Government.

1.2.4. Computer Components and Systems The SP shall:

1.2.4.1. Operate Standard AF Information Systems Related to Logistic Services. Process required transactions and reports for information systems IAW AF directives to ensure accuracy of databases, proper maintenance of accountable records, and reliable exchange of information with other AF or DoD systems. Current systems utilized but not limited to are:

1.2.4.1.1. Integrated Logistics System-Supply (ILS-S)

1.2.4.1.2. Enterprise Solution-Supply (ES-S)

1.2.4.1.3. Defense Property Accountability System (DPAS)

1.2.4.1.4. Asset Management System (AMS)

1.2.4.1.5. Mobility Inventory Control and Accounting System-Web (MICAS-Web)

1.2.4.1.6. On-Line Vehicle Information Management System (OLVIMS)

1.2.4.1.7. Management Internal Control Toolset (MICT)

1.2.4.1.8. Enterprise Environmental Safety and Occupational Health-Management Information System (EESOH-MIS)

1.2.4.1.9. Federal Logistics (FEDLOG)

1.2.4.1.10. Logistics Installations and Mission Support-Enterprise View (LIMS-EV)

1.2.4.1.11. HAF Materiel Management ADHOC Query Tool

1.2.4.1.12. Information Technology Equipment (ITE)

1.2.4.1.13. Consolidated Request Information System (CRIS)

1.2.4.1.14. Defense Property Accountability System (DPAS)

1.2.5. Provide for Contingencies, Disaster Preparedness, Exercises, and Related Services

1.2.5.1. Emergency Situations: Accident, rescue operations, civil disturbances, natural disasters, and military peacetime and wartime operations may necessitate that the SP provide increased or reduced support when required by the CO. The payment for these services shall be negotiated making an upward or downward equitable adjustment.

1.2.5.2. Contingencies: Upon notification by the CO, the SP shall provide services to support base, local, or national commitments up to and including a declared war that would generate surge requirements. These services shall be provided twenty-four hours a day/seven days a week (24/7) as required for the duration of the contingency. Surge requirements beyond the capability of the SP may be augmented by the government at its option when it perceives that mission accomplishment is endangered. The CO shall advise the SP of the required level of effort verbally and follow up immediately with a written change to the contract. The payment for these changes shall be negotiated making an upward equitable adjustment.

1.2.5.2.1. The SP shall establish and maintain a complete Contingency Plan that will ensure continuation of services during periods of crisis, such as a national wartime mobilization. The plan shall be provided to the Government at the pre-performance conference and will subsequently be reviewed and approved or returned for correction. Revisions to the plan shall be submitted to the CO, in two copies, within 30 days after the revision is deemed necessary.

1.2.5.2.2. Provide liaison for transportation to the command post and other agencies in support of exercises, contingency operations, and disaster response activities. Provide on-scene transportation representatives in support of accident/disaster recovery efforts both on and off base. Provide representative to the wing Deployment Control Center, to act as liaison between the installation deployment officer and transportation managers during deployment operations.

All such operations may be required on a 24-hour basis for extended periods. Provide a detailed staffing approach that includes a description of contingency back-up plans for one-deep positions, a description of staffing to meet changing, unscheduled, urgent, and surge requirements, and a methodology of recruitment and retention of qualified personnel with proper certification and training.

1.2.5.3. The SP’s contingency plan shall contain:

1.2.5.3.1. A listing of all SP employees who have a military mobilization recall commitment (active reserve, inactive reserve, Army/Air National Guard, or military retiree under age 60).

“Key employees” who are subject to military recall shall be listed separately.

1.2.5.3.2. A listing of individual replacements, designated by the SP, for those incumbent “key employees” who are subject to military recall. The SP shall list the replacement’s name and current position within the contract and shall certify that the named replacement has the following qualifications:

Sufficient skills to perform the “key employee” duties.

Not subject to military recall.

If a designated replacement cannot be named from within the contract at the same installation as the incumbent “key employee”, the SP shall brief the “key employee” that he or she is holding a key position within the contract that precludes their membership in the Ready Reserve. The SP shall then submit a mobilization exemption request to the CO. The SP shall notify the applicable military service reserve center not later than 30 days after an exempted employee is no longer filling a “key employee” position.

1.2.5.4. Upon notification, the SP shall provide materiel management and vehicle operations and maintenance support during contingency operations. Support may be required 24/7. When directed, the SP shall activate, man, and operate the Unit Control Center (UCC) for duration of exercises and contingencies. The UCC shall be in building 2110, room 109. Some situations require the UCC to notify by telephone key base personnel or agencies that certain plans and or base recalls have been implemented. The SP shall update, maintain, and comply with all contingencies and mobility plans. The SP shall be responsible for complying with current unit manpower reporting procedures to the Group Control Center.

1.2.5.5. Gather and format supply and transportation information for reports for release by Crisis Action Team or designated authorities to meet higher-headquarters requirements.

1.2.5.6. Provide required management reports and coordinate with the Supply Management Area Group to maintain the General and Materiel Support Divisions of the AF Stock Fund within established standards.

1.3. General Information

1.3.1. Normal Hours of Operation (See Table Below)

Normal duty hours are 0730-1630 Monday-Friday with normal standby hours (one hour response time) from 1630-0730 Monday-Friday. Hours of operation, outside normal hours vary within each section.

Type of Support Hours/Days of the Week Materiel Management

After Hours Support 1630-2400 Monday-Friday Weekend Standby 1630 Friday-0730 Monday Holiday Standby 0000-2400

Aircraft Parts Store Warehouse Support

0730-0030 Monday-Saturday Aircraft Parts Store Warehouse Support (Requested Cross- Country Flying Support) 1200-1800

Vehicle Maintenance

Normal Hours 0730-1630 Monday-Friday Vehicle Operations

Normal Hours 0400-0100 Monday-Friday 0800-2300 Sat/Sun/Holidays

Note: It shall be the SP’s responsibility to establish hours based on mission requirements. All changes to above schedule will be approved by respective COR prior to implementation.

1.3.2. Recognized Holidays.

New Year’s Day 1 January

Martin Luther King’s Birthday 3rd Monday in January

President’s Day 3rd Monday in February

Memorial Day last Monday in May

Independence Day 4 July

Labor Day 1st Monday in September

Columbus Day 2nd Monday in October

Veterans Day 11 November

Thanksgiving Day 4th Thursday in November

Christmas Day 25 December

1.3.3. Other Requirements. Occasionally, increased services shall be required on weekends, and/or after normal operating hours. These services shall be in support of special events to include, but not limited to, Open House, Air Shows, and sortie catch-up days.

1.3.4. Non-Mission -Essential Contractor Services: The contractor shall provide a CO approved plan identifying how the contractor will be notified of a base closure due to a crisis, an act of nature, a change in FPCON conditions, or any condition the 82 TRW/CC deems necessary. The plan will contain procedures on how the contractor will notify their employees, the procedures for employees returning to work, and how the contractor will complete any work that was accumulated during the time the base was closed with no additional cost to the government.

1.3.5. Management Internal Control Toolset (MICT): The contractor shall use MICT to its fullest in support of the Commander’s self-assessment program IAW AFI 90-201, The Air Force Inspection System. This will include, but not limited to, meeting squadron suspense’s, placing answers within MICT and reviewing the database for updated checklists.

1.4. Mandatory Provisions:

1.4.1. SP Furnished Items and Services

1.4.1.1. Except for those items or services specifically stated to be government furnished, the SP shall furnish everything required to perform all services required by this PWS.

1.4.1.2. Parts Specifications. SP furnished products shall meet the requirements in technical orders and manufacturers specification manuals.

1.4.1.3. The SP shall provide their own vehicle(s) for parts pickup and other SP support requirements.

1.4.1.4. Removal of Equipment, Supplies, and Materials from Government Facilities. Upon completion of the contract period, the COR will observe the removal of incumbent SP's equipment, supplies, and materials from the installation premises. All GFE will remain in its designated area. All parts, materials, and supplies invoiced to the government shall remain the property of the government and shall remain in its designated area. A final inventory and evaluation of GFE shall be made prior to payment of final invoice.