EXHIBIT A.pdf

EXHIBIT A - STATEMENT OF WORK

GREASE INTERCEPTOR SERVICES

IFB NO. OP137196(3)

JULY 9, 2026

I. BACKGROUND AND PROJECT SUMMARY

The Los Angeles County Metropolitan Transportation Authority (Metro) provides public transit services to Los Angeles (LA) County through its Metro transit system. This transit system includes facilities on the A Line (Blue), B Line (Red), C Line (Green), D Line (Purple), E Line (Expo), G Line (Orange), J Line (Silver), and K Line (Crenshaw/LAX), Traction Power Substations (TPSS), Communication and Signaling Facilities (C&S), Rail Maintenance Yards, Inactive Right-Of-Ways (IROW’s), Parking Lots, and Park & Ride (P&R) Lots, and non-operational parcel properties and facilities. In addition to Metro’s Headquarters (USG). Other facilities may be added to the scope of work as they become operational during the life of this Contract.

Metro is seeking a qualified Contractor to provide grease interceptor service that includes the pumping, cleaning, and proper disposal of collected waste from the two (2) tanks at the Union Station Gateway Headquarters Building (USG):

• Cafeteria (3rd floor level) – 2000-gallon capacity tank (estimated)

• Child Care Center P1 level – 50-gallon capacity tank (estimated)

This Contract is a five-year term with no options.

II. FUTURE WORK

Metro is a dynamic agency. Listed below but not limited to, are stations and locations that may become operational during the life of this Contract. As these stations or locations become operational, they may be turned over to FCM and may become part of this Contract. If that should be the case, they will be added through a written Contract

Modification. Additional facilities may be added to the scope of work as they become operational during the life of this Contract.

• USG-West Portal – 4000-gallon capacity tank (estimated)

Future work locations are not chargeable against this Contract until a written Contract modification is issued in accordance with the Schedule of Quantities and Prices.

III. METRO RESPONSIBILITY

The Metro Project Manager (PM) will provide the Contractor with the necessary instructions, guidance, and any access to the facilities needed for the purpose of providing grease interceptor service. The Metro PM will work closely with and provide direction for the Contractor. The Metro PM or his/her duly appointed alternate in FCM are the only authorized persons to request service and approve work on this Contract.

Metro reserves the right to Contract with and/or utilize additional Contractors for grease interceptor services at any time, for any reason. Also, Metro reserves the right to add or remove services and/or locations as needed.

IV. CONTRACTOR RESPONSIBILITIES: GENERAL

A. ALL CONTRACTOR’S PERSONNEL WORKING IN AND AROUND METRO

RIGHT OF WAY (ROW), FACILITIES AND PROPERTIES MUST HAVE THE

ABILITY TO UNDERSTAND, TO RETAIN, TO COMMUNICATE, TO OBSERVE,

TO BE AWARE OF AND TO APPLY ALL METRO SAFETY PROCEDURES,

REQUIREMENTS AND TRAINING PROVIDED BY METRO, TAKING INTO

CONSIDERATION THE POTENTIALLY HAZARDOUS ENVIRONMENTS

SERVICED UNDER THIS CONTRACT INCLUDING EXPOSURE TO TRAIN AND

BUS MOVEMENTS.

B. All Contractor personnel shall be able to speak and understand the English language. In addition, Contractor lead personnel shall be able to read, write, speak and understand the English language

C. All Contractor personnel assigned to work on this project must be a minimum of 18 years of age.

D. Prior to commencement of service, Contractor personnel must familiarize themselves with each location and ensure each worker is aware of any hazards, such as running vehicles and pedestrian traffic, so as to ensure their safety. Vehicles and related service equipment are constantly on the move at all locations. Contractor must comply with all traffic rules and regulations pertaining to the movement of vehicles at each facility. Contractor must comply with all safety rules, regulations and standards at all times.

E. Contractor must appoint a Project Manager (PM) to be the official liaison between his/her firm and Metro. Contractor must also provide an alternate if the primary contact is unavailable.

F. Contractor’s PM must be readily accessible to schedule meetings with the Metro PM on a quarterly basis or as requested by the Metro PM to discuss needs, changes, upgrades or further customization of services during the duration of the Contract.

G. Contractor must provide only experienced and well-trained supervision at all Metro locations. Contractor personnel must wear proper uniform.

H. Contractor personnel, equipment, and worksite must at all times present a neat appearance. Contractor’s staff must wear clothing of the trade. Under no circumstance will Contractor’s employees perform work wearing shorts. Personnel must wear proper uniforms with Contractor’s insignia or name. Work must be performed, and complaints handled by the Contractor, with due regard for Metro’s image and public relations.

I. A telephone number attended 24/7 (hours/days) must be provided by the Contractor for direct contact for emergencies. Telephone and fax numbers as well as e-mail address for these services must be provided to the Metro PM upon Contract execution. Contractor is to notify the Metro PM immediately if these numbers change during the term of the Contract. Contractor’s supervisor and on-site personnel must be adequately equipped with communication equipment such as cellular phones, pagers and two-way radios to facilitate the work.

J. Within the first two weeks after the issuance of the fully executed Contract, Contractor must develop and submit a work schedule that clearly defines the work plan for Metro’s review and approval. The plan will include staff names and assignments. The Contractor is required to notify the Metro PM of any schedule changes or modifications.

K. Contractor must possess and maintain current throughout the duration of the Contract all applicable and appropriate permits, certificates, licenses, safety training records, etc. related under this Contract as well as the systems, facilities, equipment, and personnel used in the performance of the Contract services and obligations.

a. Contractor and/or SubContractor performing the work must possess and maintain a current Inedible Kitchen Grease (IKG) Transporter Registration license from the California Department of Food and Agriculture (CDFA). This license ensures that grease waste is handled and disposed of properly, adhering to environmental regulations.

L. Contractor must provide a copy of the rendering site’s permit (CDFA Rendering Facility License). The rendering site must be registered with CDFA and shall possess and maintain a CDFA Rendering Facility License throughout the duration of the Contract. Metro shall be notified in writing of any changes to the designated rendering site, and a valid permit for the new site must be submitted for review and approval.

M. Contractor must perform all work in accordance with all federal, state, county, municipal, and other local laws, ordinances, and regulations applicable to said work.

N. Contractor will be responsible for any and all penalties and fines imposed regarding the violation of local, municipal, State, or Federal codes, laws, or regulations.

O. Contractor must be available to perform services from 2:00 a.m. to 5:00 p.m., Monday through Friday, and on weekends in accordance with the Schedule of Quantities and Prices form. Please note that Metro is a 24/7 operating agency;

therefore, services may be requested outside the hours listed above and per Contract pricing. Daytime or early start time is not guaranteed, and schedules must be flexible to accommodate unscheduled occurrences and emergencies. Contractor must reschedule the respective work crews to perform these services at no additional cost to Metro.

P. As Metro is a 24/7 agency, Contractor must respond within 24 hours. The PM or designated representative has the authority to assign/request unscheduled service via an incident Report. There will be no additional cost to Metro for weekend or after regular business hours, Monday through Friday.

Q. Quality of work must be in accordance with generally accepted standards as identified within this statement of work. Work quality must be subject to the Metro PM’s approval. Metro reserves the right to inspect the work either during or at a reasonable time after completion. If Metro PM does not accept the work done, the Contractor is responsible to redo the work at the Contractor’s expense. In the event a callback request is placed, Contractor personnel must perform the necessary repairs or service as directed by Metro PM at no additional cost to Metro.

R. Contractor must provide and sustain the appropriate quantity of all workforce labor, administrative, technical, maintenance, professional, supervisory, and management personnel necessary for the complete performance of this Contract. All employees of the Contractor involved in any aspect of providing the Contract services and/or for performing other obligations and requirements under this Contract will be subject to the management, supervision, and oversight of Metro.

S. Each employee of the Contractor is to carry identification prepared by the Contractor.

Identification information will include the employee's full name, photograph (portrait), company name, address, telephone number, employee's identification number, and the signature and title of the employee's immediate supervisor.

T. Contractor service vehicles must display proper company name and logo identification and have “Metro Contractor” placard supplied by Metro at no cost to the Contractor, displayed on the driver's side and rear side of the vehicle. Placards to be displayed only when working for Metro under this Contract and must not be used for personal use. Contractor must return all equipment issued upon request and will be held responsible for replacement of lost or damaged placards, at the current production costs. Vehicles must also be equipped with flashing light bar or strobe.

U. Contractor will be held responsible for the acts of its employees and agents while on the property. Accordingly, Contractor agrees to take all necessary measures to prevent injury and loss to persons located on the property. Contractor will be held responsible for all damages to persons or property caused by Contractor or any of its agents or employees. Contractor must promptly repair any damage that it, its employees, or agents may cause to any property or equipment. On Contractor's failure to do so, Metro may repair such damage and Contractor must reimburse Metro promptly for the cost of repair.

V. Contractor personnel are not authorized to receive any requests for service from anyone other than the Metro PM or his/her designated alternate. All requests for service must be sent to the Metro Help Desk at 213-922-5610 or via e-mail at Contracts-sos@metro.net. Contractor shall keep Metro PM informed of all outstanding requests for service.

W. Contractor must observe the following Metro-observed holidays unless otherwise advised by Metro PM in writing. Observed holidays include New Year’s Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, and Christmas

Day. If a holiday falls on a Saturday, it will be observed on the preceding Friday. If a holiday falls on a Sunday, it will be observed on the following Monday.

X. Contractor must not store material or equipment on the property without prior written approval from Metro PM. Contractor must not use office/station trash cans to dispose of any trash, equipment, or parts. Contractor must remove and dispose of any equipment or parts in a lawful manner through its own means and at its own expense.

All debris must be disposed of off-site (the same day) in an approved and legal manner. Metro does not provide disposal service for trash and debris generated by Contractor operations.

Y. Contractor must maintain and provide Metro with all records, reports, and documents as required to support the Contract services and obligations. These records and reports are to be provided in both electronic and hard copy forms.

V. CONTRACTOR RESPONSIBILITIES: SPECIFIC

A. Contractor shall be responsible for removing the entire volume (liquids and solids) from the grease interceptor(s) and properly disposing of the material in accordance with all Federal, State, and City laws.

B. Contractor shall be responsible for providing all labor, materials, equipment, and transportation necessary to perform all activities in accordance with the scope of work.

C. Contractor shall be responsible to accurately record (document) transport activity via shipping MPES Manifest Form (CDFA Form 79-124) and submit to Metro on a monthly basis and upon request by the Metro PM.

D. Contractor shall be responsible to pay for disposal fees (user fees) including testing fees from the dump (disposal) site and invoiced back to Metro as part of the service cost without mark-up.

E. Contractor shall provide documentation of additional charges for waste material that has failed to meet the profile testing criteria at the dump (disposal) site and shall be added to the monthly cost as a separate line-item charge along with supporting documentation. Failure to provide the documentation will cause the charge to be disallowed.

F. Upon request from the Metro PM, Contractor shall make available to Metro all records regarding disposal fees, documents, and all data pertaining to materials disposed of, for Metro’s review.

G. Contractor shall not mix hazardous material waste from other sources produced from non-hazardous material waste. If mixing occurs, the Contractor assumes all liability and shall assume all applicable costs.

H. Contractor shall never utilize hot water, acids, caustics, solvents, or emulsifying agents when cleaning the grease interceptor. The Contractor will be responsible for all damage caused to the grease interceptor if any of the above listed items are used.

I. Monthly Services: Contractor shall perform the following steps on a monthly basis, at each location in accordance with the scope of work. This list is not exhaustive and may include additional tasks as required. See Attachment A - List of Locations.

1. Shut Off Water Flow – Close the isolation valve in the inlet piping to the interceptor to stop the flow of water.

2. Remove Lid and Bail Water – Take off the interceptor lid and remove any water from the trap or interceptor to facilitate cleaning. Discharge the removed water into the sanitary sewer system.

3. Remove Baffles – Remove the internal baffles to allow for thorough cleaning.

4. Remove Accumulated Grease – Extract all accumulated grease from the interceptor and deposit it into a watertight container.

5. Pump Out Solids and Liquids – Pump out all settled solids first, followed by the remaining liquids, ensuring complete removal of all solids.

6. Clean Inlet and Outlet Valves – Clean the exterior portions of the inlet and outlet valves, ensuring they are free of grease, sludge, and debris.

7. Skim Water Surface – Remove any grease, paper, plastic, or other debris floating on the water surface to ensure a clean final state.

8. Reassemble Components – Replace the baffles and securely reinstall the lid.

9. Record Maintenance Data – Document the volume of grease removed, recording data on a maintenance log.

J. As-Needed Services (Interior Tank Cleanup): The Contractor may be requested by the Metro PM to provide as-needed services every two years or as required for performing deep cleaning interior service of the grease interceptors thoroughly at each of the location. See Attachment A - List of Locations.

1. Scrape Interior Surfaces – Use a putty knife to scrape the sides, lid, and baffles to remove as much grease as possible. Deposit all scraped grease into a watertight container.

2. Pressure Washing – Pressure wash the interior of the grease interceptor to thoroughly clean all surfaces and remove any remaining solids.

3. Pump Out Solids and Liquids – Pump out all settled solids first, followed by the remaining liquids, ensuring complete removal of all solids.

4. Reassemble Components – Replace the baffles and securely reinstall the lid.

5. Record Maintenance Data – Document the volume of grease removed, recording data on a maintenance log.

K. As-needed services may be required as part of this scope of work. Once services are identified, a Task Order will be issued by Metro PM. The Task Order will include a basic scope of work, project duration, schedule, and delivery date. Contractor must provide proposed cost of entire task in writing to the Metro PM for review. No work will proceed until the task order has been signed and approved by the Metro PM.

See Attachment C for Task Order Procedure.

L. Contractor must submit a quote for the requested as-needed services for every Task Order within one (1) business day after receipt from Metro PM. Task Order form and procedure to be used is shown on Attachment C, Task Order Procedure.

M. These activities shall be performed immediately after the scheduled monthly services on the same day. Contractor shall perform the following steps in accordance with the scope of work. This list is not exhaustive and may include additional tasks as required.

K. The maintenance log shall be made available upon request by the Metro PM.

Photographic documentation of the work performed shall be maintained and shall include clear, detailed before-and-after images (pictures) of all serviced components of the grease interceptors. The MPES Manifest Form (CDFA Form 79-124) shall be accurately completed for each service visit, including any instance in which solids and/or liquids are extracted from Metro’s grease interceptor systems.

L. Contractor shall maintain work area free of debris and rubbish, ensuring the premises are left in a clean, orderly sanitary condition after completing service.

M. Contractor shall immediately report to the Metro PM any damage discovered to the grease interceptor, including residual damage, or component failures.

N. Contractor shall not make any modifications to the grease interceptor without prior approval from the Metro PM. Any such modifications shall also need to be reviewed and approved by Metro’s Corporate Safety. Repairs to the baffles and internal piping are allowed, but any alterations that interfere with the grease interceptor's normal function are strictly prohibited.

VI. SERVICE SCHEDULE

1. Contractor shall adhere to service frequencies in accordance with the schedule of qualities and prices, unless changed through a written Contract medication.

2. Contractor shall schedule grease interceptor service at approximately 4:00 a.m. on Saturday mornings unless an alternative schedule is approved in writing by the Metro

PM.

3. Contractor shall service the 50-gallon tank for the Child Care Center simultaneously with the 2000-gallon tank for Cafeteria.

4. As-needed services, for deep cleaning of the grease interceptors, shall be performed immediately following the scheduled monthly services, on the same day, for both the 2,000-gallon and 50-gallon tanks.

VII. SAFETY REQUIREMENTS

A. Contractor must perform all services in accordance with all local, state, federal, applicable Cal-OSHA workplace safety rules and procedures.

B. Contractors work crews while on Metro properties must wear appropriate Personal Protective Equipment (PPE) such as, but not limited to, safety vests, gloves, safety shoes, safety glasses, goggles and other necessary safety gear, dependent on the task, to protect them from injuries and accidents while on the job. All PPE must be in accordance with the requirements of American National Standards Institute (ANSI) and/or American Society for Testing Material (ASTM). Special precaution must be taken while working on or adjacent the operational segments of the Bus Patsaouras Transit Plaza where it is paramount to strictly adhere to all required safety procedures.

Contractor must ensure that each of its workers are aware of the hazards while working in and around all Metro properties, such as moving buses and automobiles.

C. Contractor must perform all activities in accordance with Cal-OSHA mandated worker safety guidelines and requirements. Any hazardous products defined by O.S.H.A Hazard Communication Standard, Title 29, C.F.R. 1910.1200 (c), must be accompanied by a Safety Data Sheets (SDS). All chemicals plus quantity per application which the Contractor plans or may utilize must be submitted by Contractor to be evaluated and approved by Metro Corporate Safety prior to use. All SDS must be submitted for approval along with the proposal and work plan to determine acceptability.

D. Contractor must comply with SCAQMD or California Air Resources Board SCAQMD/CARB requirements if applicable.

E. Contractor shall submit an emergency response plan for review and approval by Metro’s Corporate Safety. The plan shall include, but not limited to, clean up procedure for accidental spills, contact information and personnel training.

F. A Safety Data Sheet (SDS) for all products shall be submitted prior to its use and be approved by Metro Corporate Safety for review and approval. A description of how the product will be used and its purpose shall be included in the work plan. Products that rely on enzymes, solvents, surfactants, or other chemicals, are not permitted.

G. All bacteria products used in the maintenance of the interceptors must be pre-approved by Metro Corporate Safety and the City of Los Angeles Waste Management Division. Products having a content of enzymes, surfactants or solvents that is greater than 10% of the volume will not be approved for use.

H. Garage Height at the P1 level is maximum 8 ft.

a. The maximum weight limit is 16,000 lbs.

I. Contractor shall keep hoses from being laid across garage drive lanes when possible.

Any materials laid on vehicle lanes or pedestrian walkways shall have the appropriate control measures in place to ensure vehicle and/or pedestrian safety.

J. Contractor shall keep work area safely barricaded.

K. All Contractor equipment shall be in good working order to avoid accidents or spills.

All equipment shall be properly inspected in accordance with any applicable regulations and/or manufacturer’s instructions.

L. Contractor shall ensure that the transfer hose, thread, and tank can support the chemical/material of grease and all waste.

M. All spills and accidents shall be reported to the Metro PM immediately.

N. In alignment with safety requirements, if you see something, say something. Any unusual incidents found on the ROWs or parcel properties, such as hazardous waste materials, homeless encampments, illegally parked vehicles, criminal activity, adjacent property owner’s encroachments, or any other act that may be deemed hazardous to the public or Metro patrons, are to be reported to the Metro PM in an expeditious manner.

O. Contractor shall comply with Metro’s Electronic Devices Policy. See Attachment B, Operations Policy on Use of Electronic Devices, for Metro’s Electronic Devices Policy.

VIII. SUBMITTALS AND REPORTING REQUIREMENTS

Contractor must invoice Metro once a month for work completed. Contractor must not invoice Metro for incomplete task, job orders, or Modifications. Any invoices submitted for payment without written authorization from Metro PM will not be honored. Supporting documentation must be attached to the invoice upon submittal for payment.

Invoices for payment shall be submitted after the end of each month, no later than the 7th of the following month reflecting all the work performed within that particular month and must include the following information.

1. Metro Purchase Order number.

2. Date of Service.

3. Location of service and project.

4. Grand total of all costs.

5. Copies of receipts or original invoices and manifests.

6. Payment Certification – See Attachment D

7. Contractor Employee Timesheets – See Attachment E

8. Executed Task Orders (for as-needed services, if any) – See Attachment C

9. A properly completed MPES Manifest Form (CDFA Form 79-124)

Contractors must submit Contractor Employee Timesheet attached to each submitted invoice. The submitted Contractor Employee Timesheet must cover the entire invoicing period. The document must be in compliance with Metro format (see Attachment E - Contractor Employee Timesheet Form) and at a minimum must clearly display names of personnel, and hours worked each day of the month. Contractor must also submit a copy of their certified payroll report upon uploading into LCP Tracker at the end of each pay period to Metro PM. Payment will be released upon review of the Employee Timesheet Form and Certified Payroll Report form in accordance with Contract requirements. Failure to provide these documents will result in a rejection of the invoice pending receipt of the required documents.

The monthly invoice date must reflect the date of submission to Metro’s PM. If a monthly invoice is revised, the invoice date must reflect date of re-submission to Metro. The payment certification form must also reflect the date of invoice submission.

Supporting documentation must be attached to the invoice upon submittal for payment verifying Contractor’s cost for parts, materials and supplies. Acceptable documentation will be copies of the Contractor’s original purchase invoice(s) as determined by Metro’s

PM. Any invoice submitted for payment without a Metro PM’s authorization, or a duly authorized representative of Metro, will not be honored. Contractor must not invoice Metro for incomplete tasks, job orders, or Modifications.

On a monthly basis, Contractor shall submit a Monthly Report that summarizes the activity during the previous month, due when the monthly invoice is submitted. The report shall include the date, location, description of work performed, number of man-hours and the date of work completed per location. The report shall include photographic documentation of the work performed, consisting of clear before-and-after detailed images (pictures) of all components of the grease interceptors that were serviced. The monthly reports will be subject to revision during the life of the Contract as directed by Metro PM.