Exhibit_27_Minimum_Required_Reporting_List.docx

DOCX document 33 KB Posted

Attached to
OEIBA Program Commercial HMO, MSP, and MAPD Plans State and local contract opportunity
Solicitation number
EV00000681
Issued by
Oklahoma County, Hobart City, Oklahoma

About this file

Exhibit 27 is a Minimum Required Reporting List document from the Oklahoma Office of Management and Enterprise Services (OMES) for a health insurance program involving Medicare Advantage Prescription Drug (MAPD), Medicare Supplement (MSP), and Health Maintenance Organization (HMO) lines of business. The document details comprehensive monthly, quarterly, and annual reporting requirements across 38 different exhibits, covering areas such as member services, disenrollment changes, premium discrepancies, HIPAA incidents, fraud prevention, network changes, utilization reports, and advertising approvals. Reports must be submitted through secure email domains or FTP websites, with specific due dates ranging from weekly (e.g., MAPD disenrollment changes) to annual (e.g., member satisfaction surveys), typically within 10-60 days following the reporting period.

The reporting requirements are structured to provide detailed oversight of health insurance operations, with specific requirements for different lines of business. Reports must cover diverse aspects of health plan management, including telephone assistance performance, member satisfaction, HIPAA and fraud incidents, network provider changes, medication and utilization trends, high-cost claims analysis, and individual employer experience. The document indicates that suppliers must submit these reports electronically using specified secure communication channels, with different exhibits requiring Excel, Word, or other specific file formats. Timely and accurate reporting appears critical to maintaining compliance and transparency in the health insurance contract.

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Other files for this state and local contract opportunity

Other files attached to OEIBA Program Commercial HMO, MSP, and MAPD Plans, newest first.
File Type Posted
AttachmentB-NegotiableTerms.docx DOCX document
BID_PACKET_ATTACHMENTS_INSTRUCTIONS.pdf PDF
Exhibit_10_MAPD_Premium_Rate_and_LIS_Quote.docx DOCX document
Exhibit_13_MSP_Premium_Rate.docx DOCX document
Exhibit_20_Member_ID_Card_Example.xlsx XLSX spreadsheet
Exhibit_23_CAHPS_Survery_MAPD.xlsx XLSX spreadsheet
Exhibit_24_OEIBA_Program_Census_Information.xlsx XLSX spreadsheet
Exhibit_29_Premium_Discrepancy_Reports.xlsx XLSX spreadsheet
Exhibit_33_Network_Changes_Summary.xlsx XLSX spreadsheet
Exhibit_34_Network_Detailed_Reports.xlsx XLSX spreadsheet
Exhibit_8_Rate_Developt_Support_Early_Retirees_Employees.xlsx XLSX spreadsheet
Exhibit_9_MAPD_Benefits_Summary.docx DOCX document
OMESFormCP004.pdf PDF
Attachment_E.docx DOCX document
Exhibit_11_MAPD_Rate_Setting.xlsx XLSX spreadsheet
Exhibit_14_Bid_Submission_Network_Detailed_Reports.xlsx XLSX spreadsheet
Exhibit_16_Large_Claims_Report_for_2023_and_2024.xlsx XLSX spreadsheet
Exhibit_17_Audited_Financial_Statements.xlsx XLSX spreadsheet
Exhibit_1_Standardized_Service_Areas.xlsx XLSX spreadsheet
Exhibit_31_HIPAA,_FWA,_and_Grievance_Reports.xlsx XLSX spreadsheet
Exhibit_32_HMO_Utilization_Reports.xlsx XLSX spreadsheet
Exhibit_37B_Individual_Employer_Experience_Reports.xlsx XLSX spreadsheet
Exhibit_3_Ratio_of_PCPs_to_Members.xlsx XLSX spreadsheet
Exhibit_7_Rate_Development_Supporting__Active_Employees.xlsx XLSX spreadsheet
Fillable_OMESFormCP076.pdf PDF
OMES-FORM-CP-011-Amendment_Q_A.pdf PDF
Exhibit_22_Satisfaction_Surveys.xlsx XLSX spreadsheet
Exhibit_28_MAPD_File_and_Changes_Reports.xlsx XLSX spreadsheet
Exhibit_2_Geo-Access_Report.xlsx XLSX spreadsheet
Exhibit_35_HMO_Detailed_Utilization_Reports.xlsx XLSX spreadsheet
Exhibit_36_MAPD_Detailed_Utilization_Reports.xlsx XLSX spreadsheet
Exhibit_38_Advertising_Approval_Request_Form.docx DOCX document
VendorSecurityAssessment_(1).xlsx XLSX spreadsheet
OMES-FORM-CP-011-Amendment_2.pdf PDF
AttachmentD-ITTerms.pdf PDF
Attachment_A.pdf PDF
Bidder_Instructions.pdf PDF
Exhibit_12_MSP_Benefits_Summary.docx DOCX document
Exhibit_15_New_Supp_Aggregate_Utilization_Exp_.xlsx XLSX spreadsheet
Exhibit_18_License(s).xlsx XLSX spreadsheet
Exhibit_19_Actuary_Certification.xlsx XLSX spreadsheet
Exhibit_21_Organizational_Chart_and_Brand_Logos.xlsx XLSX spreadsheet
Exhibit_25_Carrier_Eligibility_Companion_Guide.pdf PDF
Exhibit_26_OEIBB_Commercial_Carrier_Policy.pdf PDF
Exhibit_30_Member_Services_Reports.xlsx XLSX spreadsheet
Exhibit_37A_Individual_Emp_Experience_Reports_Instructions.docx DOCX document
Exhibit_4_HMO_Plan_Design.docx DOCX document
Exhibit_5_HMO_Premium_Quote.docx DOCX document
Exhibit_6_HMO_Rate_Development.xlsx XLSX spreadsheet
Show all 49

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Text version

Exhibit 27 Minimum Required Reporting List:

OEIBA Program Notes:

1. Separate reports are required for HMO, Medicare Supplement and MAPD lines of business.

2. Exhibit 28 should be loaded onto the secure ftp website.

3. Exhibits 29-38 should be sent electronically by a secure email domain. No additional security is necessary when a Supplier emails reports using the secure email domain.

a. Exhibit 29 should be sent as an Excel file to: EGID-General_Ledger_Unit@omes.ok.gov.

b. Exhibits 30-38 should be sent to: EGIDVendorReporting@omes.ok.gov.

i. Exhibits 30-37 should be sent as Excel files.

ii. Exhibit 38 should be sent as Word document.

Report
Frequency
Report Name
Due Date
Tab

Exhibit 28: MAPD File and Changes Reports

28a
Weekly
MAPD Disenrollment and Changes
Wednesday following the week being reported
“MAPD Changes”
28b
Monthly
MAPD full file
10th of same month
“MAPD Full File”

Exhibit 29: Premium Discrepancy Reports

29a
Monthly
MAPD Premium discrepancy
30 days after the premium remittance
“MAPD Premium”

29b

HMO/MSP Premium discrepancy
60 days after the premium remittance
“HMO.MSP Premium”

Exhibit 30: Member Services Reports

30a
Monthly

Quarterly Annual

Member Services Telephone Assistance
20th of following month;

60 days following the close of the calendar quarter/year “Telephone”

30b

MAPD Member Services Telephone Assistance

“MAPD Telephone”

30c
Annual
Member Satisfaction Survey Results
60 days following the close of the calendar year
“Survey”

30d

MAPD Member Satisfaction Survey Results

“MAPD Survey”

Exhibit 31: HIPAA, FWA, and Grievance Reports

31a
Quarterly
HIPAA Incident Report
60 days following the close of the calendar quarter
“HIPAA”

31b

Fraud, Waste, or Abuse Prevention Incident Report

“FWA”

31c

Grievance Report

“Grievance”

31d

MAPD Grievance Report

“MAPD Grievance”

Exhibit 32: Utilization Reports

32a
Quarterly

Annual

Executive Summary of Findings
45 days following two months run-off data
“Exec Summary”

32b

Top Fifteen Medications by Dollars and Number of Scripts

“Top Rx”

32c

Therapeutic Category

“Therapeutic”

32d

Top Ten Health Providers by Dollars

“Providers Dollars”

32e

Top Ten Health Providers by Utilization

“Providers Utilization”

32f

Top Ten Diagnosis by Dollars and Utilization

“Top Dx”

32g

Observations and Recommendations

“Observations”

Exhibit 33: Network Changes Summary

33a
Monthly
Network Changes Summary
20th of following month
“Network Changes”

Exhibit 34: Network Detailed Reports

34a
Quarterly
Summary of Provider Network Changes
60 days following the close of the calendar quarter
“Summary of Network Changes”

34b

Primary Care Physician Summary

“PCP Summary”

34c

Primary Care Physician Network

“PCP”

34d

Specialist Network

“Specialist”

34e

Pharmacy Network

“Pharmacy”

34f

Urgent Care Network

“Urgent Care”

34g

Hospital Network

“Hospital”

Exhibit 35: HMO Detailed Utilization Reports

35a-35f
Quarterly
Detailed Utilization Reports
45 days following two months run-off data
“High Cost Claims YTD”

"Monthly Claims Exhibit" "High Level Summary YTD" "High Level Sum (Rolling 12)" "All Plans YTD" "All Plans (Rolling 12)"

Exhibit 36: MAPD Detailed Utilization Reports

36a-36f
Quarterly
MAPD Detailed Utilization Reports
45 days following two months run-off data
“High Cost Claims YTD”

"Monthly Claims Exhibit" "High Level Summary YTD" "High Level Sum (Rolling 12)" "All Plans YTD" "All Plans (Rolling 12)"

Exhibit 37B: Individual Employer Experience Reports

37
As requested
Individual Employer Experience Reports
Within ten (10) business days from EGID request.

Exhibit 38: Advertising Approval Request Form

38
As needed by Supplier
Advertising Approval Request form
Advertising approval request must be submitted for PRIOR approval

Reminders* If awarded, refer to Attachment A, sections D.8.9. and D.23.2. Additional details will be sent to Suppliers.

1.

2. Member Handbook

3. Status for the distribution of member I.D. cards

4. Summary of Benefits and Coverage

5. Administrative Procedures Reference Manual

a. Evidence of Coverage

b. Annual Notice of Changes for MAPD and MSP (as applicable)

File details come from the government source that posted it. Updated .