ESBD_477450_1767970613915_Appendix D.pdf

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Attached to
De-Escalation Training for Texas Library Staff
Solicitation number
306-26-0151
Issued by
Texas

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This document is Appendix D of a Technical Proposal section from Request for Proposal (RFP) #306-26-0151 issued by the Texas State Library and Archives Commission for de-escalation training services for Texas library staff. The solicitation seeks a qualified respondent to provide both introductory and advanced de-escalation workshops that address crisis response and conflict resolution training. The training must be delivered in both in-person and virtual formats using interactive, adult learning methodologies. Respondents are required to submit a comprehensive technical proposal that includes their project approach and methodology, demonstration of how their solution meets the specified requirements, and a detailed training syllabus outline that aligns with the stated learning objectives. The proposal must include information on the assigned project team, including resumes for the Project Lead, Account Manager, Lead Instructor and Content Developer, and other team members, demonstrating the certifications and experience necessary to deliver the project.

Minimum qualifications require respondents to have at least three years of experience providing de-escalation, crisis response, or conflict resolution training of similar scope; a master's degree or higher in Psychology, Counseling, Social Work, Behavioral Health, or related field; a current professional license or certification (LPC, LCSW, LMHC, or equivalent); five years of experience providing behavioral health services in clinical or community-based settings; five years of experience in crisis intervention and crisis counseling; and demonstrated expertise in trauma-informed care de-escalation techniques relevant to public service environments. Preferred qualifications include Crisis Prevention Institute (CPI) Instructor Certification, ten years of behavioral health and integrated care experience, ten years of crisis intervention experience, and ten years of clinical education or training experience. Respondents must be in good financial standing and capable of providing training in interactive formats; TSLAC reserves the right to request audited or unaudited financial statements. Respondents may propose additional services beyond those specified in the solicitation, which will be considered during the evaluation process.

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Texas State Library and Archives Commission RFP # 306-26-0151 De-Escalation Training for Texas Library Staff

APPENDIX D

TECHNICAL PROPOSAL

Respondent shall submit a Technical Proposal in their Response. The technical proposal must contain sufficient detail to convey the Respondent’s knowledge of the subjects and skills necessary to successfully complete the project to members of the evaluation team.

This proposal shall address each of the items listed below. Respondent is encouraged to use the Word format of the solicitation to develop their response. Failure to provide this information may result in disqualification.

1 Project Approach/Methodology

The Respondent must provide the following details in their response.

Be sure that the proposed solution meets the requirements stated in Section II of the solicitation. If the proposed solution meets one or more of the desired specifications, the response should make note of those met specifications.

1.1. Provide your response on how you meet the specifications listed in Section II, Subsection 1 and 2.

2 Respondent’s Qualifications and Assigned Project Team

Respondent shall complete the following sections accordingly.

2.1. Qualifications

Demonstrate how you meet the following qualifications specified in Section II, Subsection 5.

2.1.1. Minimum Qualifications

(A) Respondent shall be in the business of providing de-escalation, crisis response, or conflict resolution training, with a minimum of three (3) years of experience providing and performing services similar in size and scope to the services specified within this solicitation; Recent start-up businesses do not meet this requirement. Refer to Section I, Subsection 10 for a definition of a start-up business.

i. Respondent shall have available the necessary qualified personnel, skills, organization and facilities, equipment, and supplies to fulfill the requirements under this solicitation and any resulting contract.

ii. Hold a master’s degree or higher in Psychology, Counseling, Social Work, Behavioral Health, or a closely related field from an accredited institution.

iii. Possess a current professional license or certification in counseling, psychology, or social work (LPC, LCSW, LMHC, or equivalent).

iv. Five (5) years of experience providing behavioral health services in a clinical or community-based setting.

v. Five (5) years of experience providing crisis interventions and crisis counseling in a clinical or community-based setting.

vi. Demonstrate expertise in trauma-informed care de-escalation techniques relevant to public service environments.

(B) Be capable of providing training in both personal and virtual formats using interactive, adult learning methods.

(C) Respondent shall be in good financial standing. TSLAC reserves the right to request a copy of the Respondent’s audited or unaudited financial statements.

2.1.2. Preferred Qualifications

Texas State Library and Archives Commission RFP # 306-26-0151 De-Escalation Training for Texas Library Staff

(A) Respondent should have available the necessary qualified personnel, skills, organization and facilities, equipment, and supplies to fulfill the requirements under this solicitation and any resulting contract.

i. Hold a Crisis Prevention Institute (CPI) Instructor Certification or equivalent credential related to crisis de-escalation and prevention.

ii. Ten (10) years of experience in behavioral health and integrated care.

iii. Ten (10) years of experience in crisis intervention services.

(B) Respondent should have ten (10) years of experience as a clinical educator, trainer, or consultant providing instruction to professional or public sector audiences.

2.2. Assigned Project Team (refer to Section II, Subsection 5).

Include or attach brief resumes of Project Team Lead(s) and each team member showing certifications and experience needed to deliver the project.

2.2.1. Project Lead

2.2.2. Account Manager

2.2.3. Lead Instructor and Content Developer

2.2.4. Other Team Members

3 Training Plan

Respondent must provide a training syllabus outline describing the structure and content of the proposed workshops. The syllabus should demonstrate how the training aligns with the learning objectives in Section II of the solicitation.

3.1. Introductory De-Escalation Workshop

3.2. Advanced De-Escalation Workshop

4 Additional Services

Respondent may propose services in addition to those listed in the solicitation. The furnishing of additional services will be considered in the evaluation process.

Respondent must include a separate cost worksheet or reasonable facsimile if proposing those additional services.

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