Attachment_15_-_Offeror_Past_Performance_Questionnaire_-_Revised_via_Amendment_0001.docx
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- EQ8PSMPU-16-5041
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Attachment 15 - Offeror Past Performance Questionnaire - Revised via Amendment 0001 (NOTE if references have already submitted this form a revised copy will NOT need to be submitted. The changes to this form are clerical only.)
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Utah Full Maintenance Services Multiple Federal Facilities Throughout Utah
GS-08-P-16-JE-D-7001
Attachment 15: Offeror Past Performance Questionnaire
References shall complete survey and submit directly to Rhonda Widick (rhonda.widick@gsa.gov) AND Kim Westerhaus (kim.westerhaus@gsa.gov) Contractor’s Name: ____________________________________________________________ Reference Name and Title: _______________________________________________________ Reference Phone Number: _______________________________________________________ Reference Email Address: _______________________________________________________ Do you concur with the information provided by the offeror on Attachment 14, Offeror Experience Information, with regards to this reference? YES _____ NO _____ If no, please clarify discrepancy: ________________________________________________________________________________________________________________________________________________________ Performance Information: Choose the number on the scale from 1 to 10 that most accurately describes the Contractor’s performance.
| 9-10 |
| 7-8 |
| 4-6 |
| 2-3 |
| 0-1 |
| Excellent |
| Very Good |
| Average |
| Marginal |
| Poor |
1. QUALITY
How well did Contractor implement effective quality control procedures to meet contract/task order requirements?
Please explain why you gave them that rating?
2. TIMELINESS
How well did Contractor perform timely Operations and Maintenance Services and/or Custodial Services?
Please specify the type of services performed and explain why you gave them that rating?
3. PROBLEM SOLVING
How well was Contractor able to resolve problems effectively?
Please explain why you gave them that rating?
4. OVERALL CUSTOMER SATISFACTION
How would you rate Contractor’s overall performance.
Please explain why you gave them that rating?
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