Attachment_15_-_Offeror_Past_Performance_Questionnaire.docx

Utah Full Maintenance Services Multiple Federal Facilities Throughout Utah

GS-08P-16-JX-D-00XX

Attachment 14: Offeror Past Performance Questionnaire

References shall complete survey and submit directly to Rhonda Widick (rhonda.widick@gsa.gov) AND Kim Westerhaus (kim.westerhaus@gsa.gov) Contractor’s Name: ____________________________________________________________ Reference Name and Title: _______________________________________________________ Reference Phone Number: _______________________________________________________ Reference Email Address: _______________________________________________________ Do you concur with the information provided by the offeror on Attachment 13, Experience, with regards to this reference? YES _____ NO _____ If no, please clarify discrepancy: ________________________________________________________________________________________________________________________________________________________ Performance Information: Choose the number on the scale from 1 to 5 that most accurately describes the Contractor’s performance.

1. QUALITY

How well did Contractor implement effective quality control procedures to meet contract/task order requirements?

Please explain why you gave them that rating?

2. TIMELINESS

How well did Contractor perform timely Operations and Maintenance Services and/or Custodial Services?

Please specify the type of services performed and explain why you gave them that rating?

3. PROBLEM SOLVING

How well was Contractor able to resolve problems effectively?

Please explain why you gave them that rating?

4. OVERALL CUSTOMER SATISFACTION

How would you rate Contractor’s overall performance.

Please explain why you gave them that rating?