CTR079728_Contract_Documents.pdf

Offeror Submittal Documents

Solicitation No.: BPM007180

Description: Positive Behavior Supports and Expulsion Prevention Program (Training)

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Attachment 1 - Offer and Acceptance

TO THE STATE OF ARIZONA:

The Undersigned hereby offers and agrees to provide Positive Behavior Supports and Expulsion Prevention Program (Training) in compliance with all Terms, Conditions, Specifications, and Amendments in the Solicitation and any written exceptions in the Offer.

Company Name Signature of Person Authorized to Sign Offer

Address Printed Name and Title

City State Zip Contact Name and Title ☐ By checking this box, Offeror is certifying that it is exempt from the requirements regarding the forced labor of ethnic Uyghurs and boycott of Israel because of one of the following: Contractor is a Sole proprietorship, has fewer than ten (10) employees; or is a non-profit organization.

Contact Email Address Contact Phone Number CERTIFICATION: By signature in the above, Offeror certifies that it:

1. Will not discriminate against any employee or applicant for employment in violation of Federal Executive Order 11246, [Arizona] State Executive Order 2023-09, 2023-01, 2009-9 or A.R.S. §§ 41−1461 through 1465;

2. Has not given, offered to give, nor intends to give at any time hereafter any economic opportunity, future employment, gift, loan, gratuity, special discount, trip, favor, or service to a public servant in connection with the submitted offer. Failure to provide a valid signature affirming the stipulations required by this clause will result in rejection of the Offer. Signing the Offer with a false statement will void the Offer, any resulting contract, and may be subject to legal penalties under law;

3. Complies with A.R.S. § 18-132 when offering electronics or information technology products, services, or maintenance;

4. Has submitted this Offer as a firm offer for 180 days following the Solicitation due date and time. After 180 days, the Offer will remain open unless revoked by Offeror via written withdrawal of Offeror’s proposal in accordance with the Arizona Procurement Code;

5. Did not and will not involve collusion or other anti-competitive practices;

6. Is not debarred from, or otherwise prohibited, from participating in any contract awarded by federal, state, or local government.

7. Does not participate in, and agrees not to participate in during the term of the contract, a boycott of Israel in accordance with A.R.S. § 35-393 et seq.

(Unless exempt)

8. Does not participate in the use of forced labor of ethnic Uyghurs as described in A.R.S. § 35-394. (Unless exempt)

ACCEPTANCE OF OFFER

The Offer is hereby accepted.

The Contractor is now bound to sell the services listed by the attached contract and based upon the solicitation, including all Terms, Conditions, Specifications, Amendments, etc., and the Contractor’s Offer as accepted by the State.

This Contract shall henceforth be referred to as Contract No. ________________________________________.

The effective date of the Contract is ________________________________________.

The Contractor is cautioned not to commence any billable work or to provide any material or service under this contract until Contractor receives purchase order, contract release document or written notice to proceed.

State of Arizona Awarded this ________ day of ________________________ 20______

Procurement Officer Signature

Southwest Human Development, Inc.

2850 N 24th Street Ginger Ward, Chief Executive Officer

Ginger Ward, Chief Executive Officer

Gward@swhd.org 602-266-5976

Phoenix AZ 85008

CTR079728

January 1, 2026

2nd 25December

Docusign Envelope ID: F8F1237A-9B46-4AFD-9EDE-447142412FD0 https://app.az.gov/

Solicitation Requirements Request for Proposal (RFP)

Description: Positive Behavior Supports and Expulsion Prevention Program (Training)

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DESCRIPTION: In accordance with A.R.S. §41-2534, the Arizona Department of Economic Security (ADES) is requesting sealed proposals from qualified vendors for Positive Behavior Supports and Expulsion Prevention Program (Training).

SOLICITATION NUMBER BPM007180

SOLICITATION DUE DATE/TIME: October 7, 2025 at 3:00 P.M. Phoenix, Arizona time

SUBMITTAL LOCATION

Submit via Arizona Procurement Portal (https://app.az.gov)

Note: Questions on how to submit the bid shall be directed to the Arizona Procurement Portal Help Desk at app@azdoa.gov or (602) 542-7600

PRE-OFFER CONFERENCE:

Pre-Offer Conference will be held via a Virtual Conference on September 22, 2025 at 10:00 A.M. Phoenix, Arizona time Virtual Conference Link:

https://meet.google.com/hwp-vjbv-vwn?hs=122&authuser=0 Phone Numbers: (US)+1 484-519-1199

PIN: 589 471 902#

CONTACT PERSON:

Nancy Vejar, Procurement Specialist Tel. 602-542-1121 Email: NVejar@azdes.gov

Prospective Offerors are strongly encouraged to read the RFP in its entirety before submitting Offers, to ensure that all requirements in the RFP are understood.

● RFP Solicitation Requirements is comprised of the Notice Page, Scope of Work, Special Terms and Conditions, Uniform Terms and Conditions, and Exhibits.

● RFP Solicitation Instructions contains the Special Instructions to Offerors, Uniform Instructions to Offerors, and Submittal Documents that should be submitted as the Offeror’s response.

Sealed offers in response to this Solicitation shall be submitted within the State’s e-Procurement system, Arizona Procurement Portal (https://app.az.gov) by the due date and time indicated in the State’s e-Procurement system as the Bid Due Date. Late submittals will not be considered. Offers received by the due date and time will be electronically opened.

Offers submitted outside the State’s e-Procurement system, or those that are received after the due date and time, shall be rejected. Additional instructions for preparing an Offer are included in this Solicitation.

Offerors shall download and save attachments to their computer, save the information entered, and submit (upload) the completed information as a new, appropriately renamed Attachment in the State’s e-Procurement system. The State’s e- Procurement system will not save information entered directly on the attachments.

It is Offeror’s responsibility to routinely check the State’s e-Procurement system for Solicitation Amendments.

Inquiries regarding this Solicitation are required to be submitted online through the State’s e-Procurement system using the Discussion Forum tab, seven (7) calendar days prior to the Bid Due Date.

For submission of an exception or to request a substitution to this Solicitation, see Uniform Instructions to Offerors, section 2.4, Timeliness.

With seventy-two (72) hours prior notice, persons with disabilities may request special accommodations such as interpreters, alternative formats, or assistance with physical accessibility. Such requests are to be addressed to this Solicitation contact person named above.

https://app.az.gov/ https://app.az.gov/ mailto:appsuppliers@azdoa.gov https://meet.google.com/hwp-vjbv-vwn?hs=122&authuser=0

Solicitation Requirements Request for Proposal (RFP)

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Table of Contents

Section Page

Scope of Work

Special Terms and Conditions

Uniform Terms and Conditions

Exhibit A - ADES Suspension and Expulsion Prevention Policy

Exhibit B - Child Care Provider Registration Agreement (PRA)

Exhibit C – Tier Levels

Exhibit D – Arizona CCDF State Plan

Exhibit E – TA Summary Report

Exhibit F – Quarterly Programmatic Report

Exhibit G – Itemized Service Budget

Exhibit H – Monthly Invoice Report

Exhibit I – Data Sharing Agreement

Scope of Work

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1. ADES Mission and Vision Statements

1.1 ADES Mission: To strengthen individuals, families, and communities for a better quality of life.

1.2 ADES Vision: A thriving Arizona.

1.3 CCSD Mission: The Child and Community Service Division (CCSD) helps individuals and families address immediate needs for safety, shelter, food and housing while building generational well-being and economic independence through quality child care and early intervention services that help children and parents thrive.

2. Purpose

2.1 Purpose Statement: The purpose of the Positive Behavior Supports and Expulsion Prevention Program is to implement Positive Behavior Interventions and Support Strategies that support continuity of care for children, ensure quality classroom experiences are responsive to children’s individual needs, and serve to minimize or eliminate the practice of suspending or expelling children from Child Care settings.

2.2 Legal Authority:

2.2.1 A.R.S. § 41-1954(A)(6) provides ADES, hereafter referred to as the Department, the authority to contract and incur obligations within the general scope of its activities and operations.

2.2.2 A.R.S. §41-1954(A)(1)(b) provides the Department the authority to administer individual and family services.

2.2.3 A.R.S. §46-802 provides the Department the authority to establish and administer child care services.

2.2.4 45 CFR 98.16(hh) provides the Department the authority to develop policies to prevent Suspension, Expulsion, and/or denial of services due to behavior of children, birth to age five in Child Care and other early childhood programs receiving Child Care and Development Fund (CCDF) monies.

2.2.5 45 CFR 98.33(b)(1)(v) provides the Department the authority to collect and disseminate information through the consumer education website to parents, the general public, and Child Care Providers about the availability of child care services for social emotional behavioral health of children, and policies to prevent suspension and expulsion of children birth to age twelve in child care and other early childhood programs.

2.2.6 45 CFR 98.53(a)(1)(iii) provides the Department the authority to support effective, age-appropriate behavior management strategies and Training, including Positive Behavior Interventions and Support models for birth to school-age, that promote positive social and emotional development and reduce challenging behaviors, including reducing Suspensions and Expulsions of children under age twelve for such behaviors.

2.3 Projected Awards: It is the intent of ADES to award a single contract for this service; however, ADES reserves the right to make one or multiple awards when determined to be in the best interest of the State.

The anticipated effective date is January 1, 2026. ADES intends to establish the contract with an initial contract term of one (1) year with extension options in accordance with the Special Terms and Conditions, Section 13.

2.4 Projected Utilization: The services are provided to Parents and Child Care Providers Statewide on an as‐ needed basis in all Service Delivery Areas (SDAs) such as Apache/Navajo, Coconino/Yavapai, RFP Solicitation Requirements (03-25) Available Online at https://app.az.gov Page 4 of 62

Cochise/Santa Cruz, Graham/Greenlee, La Paz/Mohave, Maricopa West and Maricopa East, Pima, Pinal/Gila, and Yuma. ADES makes no guarantee of the projected utilization of services.

2.5 Funding: Funding is provided by ADES, Arizona’s designated lead agency of the federal Child Care and Development Block Grant funds (CCDBG). The anticipated budget for this service will be approximately $1,660,056.00 annually.

3. Service Description

3.1 Taxonomy Definition: Training: Services that are organized with specific skill instruction designed to produce a measurable outcome.

3.2 Actual Service Description: This Statewide service includes the delivery of comprehensive professional development to Child Care Providers to improve quality Child Care settings for children that will promote social and emotional development, ensure continuity of care, and reduce challenging behaviors. This service utilizes a tiered level implementation model for comprehensive professional development practices such as Training, Technical Assistance (TA), Consultation, and Communities of Practice (COP) for Child Care Providers. In addition, this service aligns with the ADES Suspension and Expulsion Prevention Policy (Exhibit A), as may be amended, to ensure the requirements of the Child Care and Development Block Grant (CCDBG) are met to prevent the Suspension and/or Expulsion of children ages birth through age twelve (12) from their Child Care settings.

3.3 Background: ADES is the lead agency for the CCDBG and CCDF which provides funding to promote children’s healthy development and school success, while supporting their Parents, who are working or in Training and/or educational programs, with their Child Care needs for children ages birth through age twelve (12). As required by Arizona’s CCDF State Plan, the goal and vision of CCSD is to ensure equitable access to quality early care and education for vulnerable and underserved families. In accordance with federal rule, the CCDF requires states to provide information to Parents and Child Care Providers regarding: (a) age-appropriate, social and emotional behavioral health practices; (b) policies to prevent Suspension, Expulsion, and/or denial of services in Child Care; and (c) how to ensure continuity of care in Child Care.

4. Definitions

4.1 Arizona Department of Child Safety (ADCS): The State Agency that is charged with child protection.

4.2 Arizona Department of Economic Security (ADES or Department): The State Agency that works with families, community organizations, advocates and state and federal partners to realize the collective vision that every child, adult, and family in the state of Arizona will be safe and economically secure.

4.3 Arizona Department of Health Services (ADHS): The State Agency responsible for providing licensure for Child Care facilities.

4.4 Arizona Early Childhood Workforce Registry: A web-based system that serves Arizona’s early childhood professionals and those interested in an early education career to find and register for professional development opportunities, as well as keep a record of their experience, education, professional development, and credentials in a central location.

4.5 Behavioral Health Consultant: An early childhood professional whose expertise helps young children with their development. They work with staff, families, and children in early care and education settings.

4.6 Business Hours: 8:00 a.m. to 6:00 p.m. Monday through Friday, local Arizona time, and Saturdays and evenings as needed to accommodate Child Care Providers with the exception of state holidays.

4.7 Case Notes: Professionally written documentation of the communications, visits, and progress of a case.

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4.8 Child and Community Services Division (CCSD): The subdivision of the ADES that helps individuals and families address immediate needs for safety, shelter, food and housing while building generational well-being and economic independence through quality Child Care and early intervention services that help children and Parents thrive.

4.9 Child Care: The compensated service that is provided to a child who is unaccompanied by a parent or guardian during a portion of a twenty-four (24) hour day (A.R.S. §46-801[4]).

4.10 Child Care and Development Block Grant (CCDBG): A federal law that authorized the Child Care and Development Fund program which is administered by states, U.S. territories, and tribes, and in Arizona it is administered by the ADES Child and Community Services Division (CCSD).

4.11 Child Care and Development Fund (CCDF): A federal and state partnership program authorized under the CCDBG and administered by states, territories, and tribes with funding and support from the Administration for Children and Families’ Office of Child Care. States use CCDF to: (a) provide financial assistance to low-income families which enables families to access Child Care so they can work or attend job Training or educational programs, (b) enhance the early childhood and Child Care workforce, (c) support Child Care programs to achieve higher standards, and (d) provide consumer education to help parents select Child Care that meets their families’ needs.

4.12 Child Care and Development Fund (CCDF) State Plan: An agreement between the ADES and the Federal Government as to how CCDF programs will be administered in conformance with legislative requirements, pertinent federal regulations, and other instructions and guidelines issued by the federal Administration for Children and Families.

4.13 Child Care Assistance Program: The ADES financial assistance program available to low-income families that enables families to access Child Care so they can work or attend job Training or educational programs.

4.14 Child Care Education Institute (CCEI): A company specializing in providing online Child Care Training, child care registry development, and administrative solutions for the Early Care and Education System.

4.15 Child Care Liaison: A person who acts as a point of contact to assist with communication and coordination between ADCS and ADES on all matters related to Child Care for ADCS children, including organizing meetings with Child Care staff and community partners, developing metrics, collecting data, and providing reports about program utilization and effectiveness.

4.16 Child Care Provider Network: A group of Child Care Providers (either owners or employees of Child Care establishments) working to ensure that Arizona's children and families have equitable access to the affordable, high-quality ECE System that promotes healthy growth, development and well-being.

4.17 Child Development Specialist: A professional who assesses and supports the development of children, works with families to identify developmental delays or concerns, and provides interventions or strategies to help children reach their full potential in areas like physical, cognitive, social, and emotional skills.

4.18 Child Care Provider: A person who is the owner of or works at one of the following entities:

4.18.1 ADES Certified Family Child Care Home or In-Home Provider;

4.18.2 ADHS Licensed Child Care Center;

4.18.3 ADHS Certified Child Care Group Home;

4.18.4 ADES Registered Family Home Provider;

4.18.5 Child Care Centers and Family Child Care Homes regulated by military installations;

4.18.6 Non-Certified Relative Provider as defined at A.R.S. §46-801; and/or

4.18.7 Tribal Child Care Provider.

4.19 Child Care Provider Registration Agreement (PRA): A contract between ADES and an ADHS licensed Child Care center, an ADHS certified group home, an ADES certified Child Care home or in-home provider, or a Child Care center regulated by military installations or federally recognized Indian tribes.

This is included as Exhibit B.

https://www.azleg.gov/viewdocument/?docName=https://www.azleg.gov/ars/46/00801.htm

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4.20 Child Care Resource and Referral (CCR&R): A comprehensive set of services that ADES administers under A.R.S. § 41-1967.

4.21 Children with a Disability: Children who meet one of the following criteria: has a disability as defined by the Individuals with Disabilities Education Act (IDEA), is eligible for early intervention services under IDEA, or is eligible for services under the Rehabilitation Act of 1973.

4.22 Cohort: A group of Child Care Providers that attend the same sequence of Training at the same time.

4.23 Community(ies) of Practice (COP): Groups of people who share a concern or a passion for something they do, and learn to do it better as they interact regularly. Individual members advance their own work, build their own expertise, and develop a sense of belonging within the community.

4.24 Continuity of Care: Continuity of Care in Child Care is a practice that keeps children with the same primary caregivers for a sustained period of time. The goal is to create stable, long-lasting relationships that support a child's healthy development.

4.25 Consultation: A collaborative, problem-solving process between an external consultant with specific expertise, and adult learning knowledge and skills, and an individual or group from one program or organization. Consultation facilitates the assessment and resolution of an issue-specific concern or addresses a specific topic.

4.26 Culturally Relevant and Linguistically Appropriate: The beliefs, behaviors, knowledge, skills, and systems through which individuals and organizations demonstrate empathy, understanding, and respect for the values, historical context, expectations, language, and experiences of a diverse population.

4.27 Early Care and Education Community Stakeholders: Community-based organizations and state agencies that support the continuum of the ECE System for children and families, Statewide.

4.28 Early Care and Education (ECE) System: A collection of programs, policies, services, and infrastructure that work together to improve the outcomes for children ages birth through twelve (12) and their families.

4.29 Early Care and Education Workforce: A group of professionals that work with young children (infants, toddlers, preschoolers and school-age children) in centers, homes and schools, and the children’s families or on their behalf (in agencies, organizations, institutions of higher education, etc.), with a primary mission of supporting children’s development and learning.

4.30 Expulsion: The permanent dismissal of a child from a Child Care program due to behaviors that have been identified by a Child Care Provider as challenging behaviors.

4.31 First Things First (FTF): Arizona’s early childhood agency committed to the healthy development and learning of young children from birth to age five (5).

4.32 Foundations I Training: The first in a series of Expulsion prevention courses, where Child Care Providers will: learn why preventing Expulsion is important for children, Parents and Child Care Providers; discover what can be done to reduce challenging behaviors; improve outcomes; and learn how to request support.

4.33 Inclusion Specialist: An individual who has specialized knowledge of the current principles and strategies from inclusive practices that promote giving all children the opportunity to access and participate in general education classrooms.

4.34 Individualized Education Program (IEP): A legal document, mandated by Individuals with Disabilities Education Act (IDEA), that defines the individualized goals of a child who has been found to have a disability, as defined by federal regulations. [20 U.S.C. 1401 and 1412; A.R.S. § 15-761(11)]

4.35 Individualized Family Service Plan (IFSP): A written plan created to meet the individual needs, concerns, and priorities of individual children, from birth to age 3, and their families.

4.36 Mental Health Consultant: A mental health professional who partners with early care and education providers to strengthen the healthy social and emotional development of all children in a Child Care setting, addresses the mental health challenges of individual children in the classroom, and guides behavioral and relational techniques to reduce challenging behaviors that are associated with Suspensions and/or Expulsions.

4.37 Mental Health Consultation: Partnering early childhood Mental Health Consultants with Child Care Providers to promote the social and emotional development of all children in care, and help Child Care Providers respond to children with identified behavioral challenges. Services may include early childhood

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4.38 Outreach: Efforts made to connect with and engage a specific audience, to share information, offer services, or build relationships. It can involve various communication methods such as phone calls, emails, social media, or in-person events.

4.39 Parent: A biological parent, step parent, legal guardian, foster parent, or someone acting in place of a parent.

4.40 Positive Behavior Interventions and Support Strategies: The interventions and responses adults use to help children develop self-regulation and appropriate behaviors to build appropriate social skills and relationships with peers and adults.

4.41 Quality First (QF): A program of Arizona's early childhood agency, First Things First. Quality First partners with Child Care Providers across Arizona to improve the quality of early learning for children from birth to age five (5).

4.42 Resource Consultant: An individual with expertise in early care and education who provides Expulsion prevention resources and supports and is assigned to assist Child Care Providers and the Parents of a child that is facing possible Suspension and/or Expulsion.

4.43 Service Delivery Area (SDA): The geographic areas defined as follows:

4.43.1 Apache/Navajo counties,

4.43.2 Coconino/Yavapai counties,

4.43.3 Cochise/Santa Cruz counties,

4.43.4 Graham/Greenlee counties,

4.43.5 La Paz/Mohave counties,

4.43.6 Maricopa East (Any cities east of Interstate 17 within Maricopa County)

4.43.7 Maricopa West (Any cities west of Interstate 17 within Maricopa County)

4.43.8 Pima county,

4.43.9 Pinal/Gila counties, and

4.43.10 Yuma county.

4.44 Sponsoring Agency: Sponsoring agencies are approved training providers that can offer courses and professional development opportunities that meet the requirements of the Arizona Early Childhood Workforce Registry to promote and support the development of the early childhood workforce.

4.45 Statewide: All geographic areas, also known as SDAs throughout the state of Arizona.

4.46 Suspension: Either in-program Suspension, which is a disciplinary practice that involves removing or excluding a child from a classroom or from activities that include other children, while the child physically remains in the Child Care setting; or out-of-program Suspension, which is a disciplinary practice that involves removing a child from the program or placing restrictions on the time a child may attend the program.

4.47 Technical Assistance (TA): The provision of targeted and customized support by a professional(s) with subject-matter and adult-learning knowledge and skills to develop or strengthen processes, knowledge application or implementation of services. Technical Assistance can include but is not limited to the following: Consultation, Communities of Practice, and Coaching.

4.48 Training: A learning experience, or series of experiences, offered in person, virtually or through computer-based format that addresses a specific topic, series of topics or related set of skills or dispositions delivered by a professional(s) with subject-matter and adult-learning knowledge and skills.

4.49 Virtual: Synchronous online format where participants and facilitators are interacting in real-time, typically through delivery platforms such as video conferencing and chat.

5. General Requirements

The Contractor shall:

5.1 Be identified in the Arizona Early Childhood Workforce Registry as a designated Sponsoring Agency

(https://www.azregistry.org/).

https://www.azregistry.org/

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5.2 Demonstrate knowledge and expertise of the ECE System and the Child Care Provider Network.

5.3 Deliver Training, TA, Consultation, and facilitate COP in all Service Delivery Areas related to Positive

Behavior Support and Expulsion Prevention Program services.

5.4 Have strong Statewide and community level partnerships or demonstrate the ability to effectively develop and sustain partnerships.

5.5 Collaborate and establish partnerships with other organizations, as needed, to provide a comprehensive program. If the Contractor is utilizing a subcontractor(s) to provide services, the Contractor must maintain and provide a copy of the formal written contract executed with the subcontractor(s) upon request from ADES. The formal written contract shall meet all the requirements outlined within this Contract and the Contractor’s proposal. All subcontractor partnerships must be reviewed and approved by ADES prior to providing services in compliance with the Special Terms and Conditions Section 43.

5.6 Provide outreach, serve, and work with the full continuum of Child Care Providers throughout the State of

Arizona.

5.7 Communicate, either directly or through the assistance of professional services rendered in the native language of Child Care Providers who have limited speaking ability or whose primary language is not English, and use all other appropriate and effective modes of communication used by the Child Care Providers (e.g. Spanish language, American Sign Language, etc.).

5.8 Ensure that persons with disabilities who request reasonable accommodations, such as interpreters, alternative formats, or assistance with physical accessibility in order to access services, are granted such accommodations.

5.9 Ensure reasonable and appropriate accommodations are provided to meet the needs of a diverse group of families, Child Care Providers, community members and other participants, including those with special needs.

5.10 Participate in meetings and Trainings as requested by ADES, which includes, but is not limited to, CCDF required Training, monthly and/or quarterly meetings with CCSD staff, and collaboration meetings in person, virtual or hybrid with Early Care and Education Community Stakeholders.

5.11 Develop, implement, and maintain a comprehensive continuous-improvement process within ninety (90) calendar days of contract execution that identifies activities for self-monitoring, addressing challenges, reflecting on program delivery, and enhancement opportunities.

5.11.1 Review and obtain approval from ADES on the developed continuous-improvement process, and

5.11.2 Provide updates and progress to ADES on a quarterly basis or upon ADES request.

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6. Positive Behavior Supports and Expulsion Prevention Program

The Contractor shall:

6.1 Implement and maintain a comprehensive Positive Behavior Supports and Expulsion Prevention Program to ensure the inclusion of all children in Child Care, including Children with a Disability, before the need of Suspension or Expulsion arises.

6.2 Prioritize and conduct outreach activities to Child Care Providers that have an increased need including but not limited to Child Care Providers that:

6.2.1 Have active PRAs;

6.2.2 Serve ADCS children;

6.2.3 Serve Children with Disabilities;

6.2.4 Receive a large number of Child Care complaints;

6.2.5 Serve children enrolled in the Child Care Assistance Program;

6.2.6 Participate in Quality First (https://www.qualityfirstaz.com/) and are rated one (1) or two (2) stars or are not enrolled in Quality First;

6.2.7 Serve rural, tribal or high-need communities; and

6.2.8 Other Child Care Providers as determined by ADES.

6.3 Implement and maintain a tiered level support intervention model, as outlined in Tier Levels (Exhibit C), and provide the following to Child Care Providers:

6.3.1 Provide information to Child Care Providers about the Positive Behavior Supports and Expulsion

Prevention Program.

6.3.2 Provide support to Child Care Providers in completing required foundational Training as indicated in the PRA (Exhibit B).

6.3.3 Collaborate with ADES to coordinate required Training for Child Care Providers, specifically directors and/or administrators, regarding the ADES Suspension and Expulsion Prevention Policy (Exhibit A), as may be amended.

6.3.4 Emphasize the importance of universal, proactive strategies for promoting positive behavior and preventing exclusionary practices.

6.3.5 Serve as a resource to Child Care Providers to increase the understanding of child development, developmental domains, and developmentally expected behaviors.

6.4 Provide resources, information and referrals to Parents and Child Care Providers in tier level one (1) intervention including, but not limited to:

6.4.1 Facilitating the processing of support requests,

6.4.2 Providing referrals to relevant community resources, and

6.4.3 Recommending applicable Training.

6.5 Provide Training and TA to Child Care Providers for up to three (3) months in tier level two (2) interventions including, but not limited to:

6.5.1 Collaborating with Child Care Providers and Child Development Specialists to implement Positive

Behavior Interventions and Support Strategies within the whole classroom including, but not limited to:

6.5.1.1 Forming a positive relationship with each child;

6.5.1.2 Providing each child with assistance, comfort, and emotional support;

6.5.1.3 Basing expectations and interventions on each child's developmental level;

6.5.1.4 Establishing simple rules the child is able to understand;

6.5.1.5 Encouraging and modeling positive behavior and self-regulation;

6.5.1.6 Modifying the environment to support the child’s appropriate behavior;

https://www.qualityfirstaz.com/

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6.5.1.7 Creating a predictable daily routine and schedule;

6.5.1.8 Using positive praise and encouragement when the child displays appropriate behavior;

6.5.1.9 Giving clear and simple directions the child is able to follow; and using redirection by explaining to the child why a particular behavior is not allowed and suggest an alternate behavior or assist the child in engaging in an alternate activity.

6.5.2 Collaborating with Child Care Providers and Child Development Specialists to create and implement strategies to address developmentally expected behaviors and milestones including, but not limited to:

6.5.2.1 Biting,

6.5.2.2 Communication of wants and needs,

6.5.2.3 Emotional self-regulation,

6.5.2.4 Toilet learning, and

6.5.2.5 Requirements of IFSP and/or IEP.

6.5.3 Supporting Child Care Providers in the implementation of and compliance with the ADES

Suspension and Expulsion Prevention Policy (Exhibit A), as may be amended, which includes, but not limited to, the following:

6.5.3.1 Increasing Child Care Providers’ and Parents’ awareness of exclusionary practices and the requirements of the ADES Suspension and Expulsion Prevention Policy (Exhibit A), as may be amended;

6.5.3.2 Supporting Child Care Providers in reviewing the ADES Suspension and Expulsion Prevention Policy (Exhibit A), as may be amended;

6.5.3.3 Collaborating with ADES to create a series of tools and strategies to effectively implement, revise, and update the ADES Suspension and Expulsion Prevention Policy (Exhibit A), as may be amended;

6.5.3.4 Providing support and Technical Assistance to Child Care Providers in developing an internal Suspension and Expulsion policy;

6.5.3.5 Referring Child Care Providers to Coaching and Training, as necessary, to prevent Suspensions and Expulsions;

6.5.3.6 Completing and submitting a notice of non-compliance to ADES, as applicable; and

6.5.3.7 Utilizing the results of a screening and assessment process, or other ADES approved resources, to determine what supports are needed to prevent future Suspension and/or Expulsion risks.

6.6 Provide Consultation in alignment with tier level three (3) interventions through a collaborative model that includes:

6.6.1 Coordinating with First Things First for purposes of referring child care providers for early childhood mental health consultation services;

6.6.2 Addressing behavioral, developmental or inclusion concerns;

6.6.3 Providing Consultation services either in person or virtually including, for a minimum of three (3) and a maximum of twelve (12) months with continued documentation of need;

6.6.4 Requiring a collaborative relationship between the consultant providing recommendations and the

Child Care Provider;

6.6.5 Documenting established goals and assessment/evaluation notes of Consultation sessions;

6.6.6 Implementing capacity building activities with Child Care Providers to facilitate integration of skills, knowledge, and practices;

6.6.7 Providing behavioral and relational techniques to respond to children with identified challenging behaviors and reduce challenging behaviors of individual children to support continued inclusion in the classroom;

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6.6.8 Identifying strategies, resources, and/or referrals for individual children, the classroom and/or the Child Care program to prevent Suspension and/or Expulsion and to support each child's development.

6.6.9 Collaborating with ADES to develop a procedure for children and Child Care Providers that either finish Consultation services once the goals have been met or stop participating in the service.

6.7 Ensure Key Personnel contact the individual who submits a support request within two (2) business days of submission.

6.7.1 Utilize an ADES approved database, referenced in Section 11, to document, process, and maintain

Case Notes.

6.7.2 Case Notes shall be accessible to ADES at all times.

6.7.3 Develop and implement a case closure process, in partnership with ADES, within sixty (60) calendar days of execution of the Contract.

7. Comprehensive Professional Development

7.1 Provide a comprehensive professional development program to support the tiered level intervention model that includes Training, COP, TA, and Consultation to Child Care Providers based on research and best practices to ensure the inclusion of all children.

7.2 Provide trainings that meet the following at a minimum:

7.2.1 Ensure Training related to the prevention of Suspension and/or Expulsion meet the requirements outlined in 45 CFR §§ 98.33 and 98.53, and are in alignment with the PRA (Exhibit B), as may be amended and Arizona CCDF State Plan (Exhibit D), as may be amended.

7.2.2 All Training courses must have a developed curriculum provided to ADES for review and approval.

Significant revisions to Training curricula must be submitted to ADES for review and approval prior to implementation.

7.2.3 Curricula will be developed using the basic principles of adult learning and instructional design best practices.

7.2.4 Facilitator and Child Care Provider guide and materials will be provided for in-person and/or Virtual Training.

7.2.5 Child Care Providers will be provided resources to support the transfer of knowledge learned in Training to classroom practices with children and Parents.

7.2.6 Assessment and evaluation tools will be used to better comprehend each Child Care Provider’s understanding of the topic.

7.2.7 Ensure that in-person Training courses have a minimum of five (5), but not more than twenty-five (25), Child Care Providers per trainer.

7.2.8 Ensure that Virtual Training courses have a minimum of five (5), but not more than fifty (50), Child Care Providers per trainer.

7.2.9 Ensure Trainings are available seven (7) days a week, during the day and evening.

7.3 List and track all Trainings in the Arizona Early Childhood Workforce Registry.

7.3.1 Within forty-eight (48) hours of completion, all records of attendance shall be reflected on the

Arizona Early Childhood Workforce Registry.

7.4 Participate in collaborative efforts for Statewide Training needs assessments and other research projects for the Early Care and Education Workforce, as approved by ADES.

7.5 Develop Communities of Practice (COP) including, but not limited to:

https://des.az.gov/sites/default/files/media/AZ-CCDF-State-Plan-FFY-2025-2027-Amendment-1.pdf?time=1747700164509

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7.5.1 Creating in-person and/or Virtual COP for Child Care Providers to engage in shared learning opportunities;

7.5.2 A minimum of five (5) and a maximum of twenty-five (25) Child Care Providers from one or more Child Care programs;

7.5.3 Offering COP sessions within each SDA with an intentional focus on rural and underserved communities;

7.5.4 Offering COP sessions twice a month for a minimum of three (3) months;

7.5.5 Creating connections among Child Care Providers across organizational and geographic boundaries, and fostering support for learning; and

7.5.6 Addressing topics related to Positive Behavior Interventions and Support Strategies, and prevention of Suspension and/or Expulsion.

7.6 Provide Technical Assistance (TA) and Consultation including, but not limited to:

7.6.1 Supporting the transfer of learning, developing or strengthening processes, and modeling the implementation of strategies to support Child Care Providers and children in the classroom.

7.6.2 TA shall not exceed fifty (50) hours per month per Child Care Provider;

7.6.3 In-person, Virtual, and/or phone TA, at agreed-upon times with the Child Care Provider;

7.6.4 Maintaining documentation of the sessions;

7.6.5 Assisting Child Care Providers in creating a plan to deliver TA that includes a written agreement between the Contractor and Child Care Providers that addresses immediate Expulsion concerns;

7.6.6 Assisting Child Care Providers in the development of policies and procedures that represent the

Child Care Provider’s ongoing commitment to preventing Suspension, Expulsion, and/or denial of services;

7.6.7 Reviewing and providing a TA Summary Report (Exhibit E) to the Child Care Provider;

7.6.8 Coordinating a meeting with Parents and/or Child Care Providers at the conclusion of implemented services to examine progress, reflect on new practices, and identify the need for next steps;

7.6.9 Ensuring Child Care Providers and Parents are given information on all available resources.

8. Collaboration and Partnerships

8.1 Facilitate collaborations and partnerships among Child Care Providers, community organizations, and Early

Care and Education Stakeholders to leverage resources, share best practices, promote innovation, and reduce duplication of services.

8.2 Actively collaborate with the ADCS Child Care Liaison to assess immediate and ongoing needs for children receiving services from ADCS including collaboration with Child Care Providers and Parents to:

8.2.1 Identify resources, support, and Training needs,

8.2.2 Identify and refer children to the Child Care Assistance Program and available programs to support continuity of care, and

8.2.3 Identify, communicate and help resolve barriers to ADCS children.

8.3 Collaborate with Quality First, accreditation programs, and other ECE System TA providers supporting quality improvement strategies to ensure alignment of goals and avoid duplication of services.

8.4 Contact Child Care Providers with an active PRA at least once annually via phone to discuss Expulsion prevention policies and progress, professional development opportunities, and resources and support.

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8.5 Collaborate with the ADES staff to support the review and as needed, revise individual Child Care Provider’s internal Suspension and/or Expulsion prevention policies to support implementation and assess effectiveness through the following:

8.5.1 Policies are clearly written and readily accessible

8.5.2 Prevention strategies are identified and defined

8.5.3 A clear process for family engagement is outlined

8.5.4 Alternative solutions to prevent suspension and expulsion are considered and/or included.

8.5.5 Policies align with all applicable state and federal guidelines.

8.6 Collaborate with the ADES Office of Community Engagement and Office of Tribal Relations to support program activities Statewide.

9. Communications and Marketing

9.1 Develop a communications and outreach plan for Child Care Providers to be submitted to ADES for approval within sixty (60) days of Contract Award. The communications and outreach plan shall meet the following at a minimum:

9.1.1 Defined service delivery approaches that meet the needs and characteristics of each SDA.

9.1.2 Prioritize rural, tribal and high need communities in each SDA.

9.1.3 Include methods that are culturally relevant and linguistically appropriate

9.1.4 Ensure Statewide coverage is met.

9.2 Disseminate information, through social media content and marketing campaigns, to Parents and stakeholders including but not limited to the following:

9.2.1 Child development,

9.2.2 Social emotional development,

9.2.3 Positive Behavior Interventions and Support Strategies, and

9.2.4 Prevention of Suspension, Expulsion, and/or denial of services.

9.3 Collaborate with ADES on the development of all communications and marketing materials. All materials must be approved by ADES prior to implementation and publication.

9.3.1 Incorporate any necessary revisions required by ADES prior to implementation and publication of marketing materials.

9.3.2 Materials shall be created in English and Spanish format.

9.3.3 Ensure all marketing materials include the following statement: Funding is provided by the Arizona

Department of Economic Security, through the federal Child Care and Development Block Grant funds.

9.3.4 Ensure all materials are in compliance with the Special Terms and Conditions with this Contract.

10. Key Personnel Requirements

10.1 Employ, train and retain experienced/qualified Key Personnel which includes, but is not limited to, Resource

Consultants, Inclusion Specialists, Mental Health Consultants, Behavioral Health Consultants, Child Development Specialist and/or administrative staff to effectively implement a comprehensive Positive Behavior Supports and Expulsion Prevention Program.

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10.1.1 ADES shall be notified in advance of Key Personnel dismissal when possible or in circumstances beyond the Contractor’s control written notice shall be provided within two (2) business days.

10.1.2 If Key Personnel assigned to work under the Contract are removed for any reason, the Contractor shall fill the position within forty-five (45) days with personnel of substantially or equal ability and qualifications; replacement of Key Personnel shall not affect the commitment to meet all services specified in the Contract.

10.2 Ensure Key Personnel are qualified to:

10.2.1 Effectively provide services and implement a high-quality Positive Behavior Supports and

Expulsion Prevention Program that meets the needs of this Contract.

10.2.2 Offer professional development and demonstrate expertise in a range of areas, including but not limited to the following:

10.2.2.1 Providing Training and TA to diverse populations in a Culturally Relevant and

Linguistically Appropriate manner;

10.2.2.2 Implementing evidence-based practices for promoting children’s healthy social and emotional development;

10.2.2.3 Promoting Parents’ engagement and empowerment;

10.2.2.4 Fostering child care environments for all children, including those with, or at risk for, developmental delays and disabilities;

10.2.2.5 Creating nurturing and responsive relationships, high-quality, supportive environments and social emotional supports;

10.2.2.6 Collecting and providing data and reports;

10.2.2.7 Collaborating with the ECE System and Early Care and Education Community

Stakeholders; and

10.2.2.8 Identifying resources tailored to specific communities.

10.2.3 Assist Child Care Providers in assessing children’s and Parents’ needs for services and develop a plan of action.

10.2.4 Review and triage support requests to the appropriate tier level of intervention.

10.2.4.1 Support requests received via phone call, email or the CCR&R website.

10.2.5 Assist and support Child Care Providers, Parents, and ADCS staff in Expulsion prevention and Continuity of Care, until the risk of Suspension and/or Expulsion has been eliminated.

10.3 Ensure all staff who provide a direct service to vulnerable children and adults possess a valid fingerprint clearance card and complete central registry through the Centralized Background Checks portal prior to providing services.

10.4 Ensure all Key Personnel abide by all applicable State and Federal statutes, rules and regulations regarding the use or disclosure of information.

10.5 Develop and maintain a policy, approved by ADES within thirty (30) days following the Contract effective date, that outlines required actions to be taken when any staff suspects child abuse and/or neglect while performing duties related to this Contract.

10.6 Engage in a continuous improvement process to identify recommendations, improvements, and enhancements for the Positive Behavior Supports and Expulsion Prevention Program. Based on findings, implement enhancements as approved by ADES.

10.7 Ensure all staff participate in ongoing professional development opportunities.

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11. Data Collection and Reporting

11.1 Develop and utilize an operational database and case management system, within 90 days of Contract effective date, to collect quantitative and qualitative data as needed to implement the Positive Behavior Supports and Expulsion Prevention Program.

11.1.1 Case Management System shall track at a minimum:

11.1.1.1 Name of Child Care Provider, child’s name, and name of the person submitting the support request;

11.1.1.2 Child Care Provider’s address including zip code and county;

11.1.1.3 Race/ethnicity of the child;

11.1.1.4 Sex of the child;

11.1.1.5 PRA (Exhibit B) status;

11.1.1.6 Quality First participation status, and specify the star rating (as applicable); and

11.1.1.7 Accreditation status, and accrediting body (as applicable);

11.1.1.8 Services recommended to Child Care Providers and Parents by Key Personnel;

11.1.1.9 Reason for the support request;

11.1.1.10 Detailed case notes;

11.1.1.11 Outcome of the support request;

11.1.1.12 Services utilized by Child Care Providers and Parents;

11.1.1.13 ADCS service status; and

11.1.1.14 Child Care Assistance Program enrollment status.

11.2 Work collaboratively with ADES to establish a plan to collect, analyze and report…